Panasonic KX-TG2621, KX-TG2622, KX-TG2620 User Manual

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PQQX14928XA ITI_2.book Page 1 Wednesday, August 23, 2006 10:44 AM

Operating Instructions

2.4 GHz Digital Cordless Phone

Model No. KX-TG2620

Model No. KX-TG2621

2.4 GHz Digital Cordless Phone

with Two Handsets

Model No. KX-TG2622

Model shown is KX-TG2620.

This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider.

Charge the handset battery for 6 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference.

For assistance, visit our website:

http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.

PQQX14928XA ITI_2.book Page 2 Wednesday, August 23, 2006 10:44 AM

Thank you for purchasing a Panasonic cordless telephone.

We recommend keeping a record of the following information for future reference.

Serial No.

 

 

 

Date of purchase

 

 

 

 

 

 

 

 

 

 

 

 

(found on the bottom of the base unit)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name and address of dealer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Attach your purchase receipt here.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

For assistance, please visit http://www.panasonic.com/phonehelp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PQQX14928XA ITI_2.book Page 3 Wednesday, August 23, 2006 10:44 AM

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1.Read all instructions carefully.

2.Follow all warnings and instructions marked on the product.

3.Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.

4.Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5.Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.

6.Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.

7.Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8.Do not place objects on the power cord. Install the product where no one can step or trip on the cord.

9.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10.Never push any objects through slots in the product. This may result in the

risk of fire or electric shock. Never spill any liquid on the product.

11.To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.

12.Unplug the product from power outlets and take to an authorized service center when the following conditions occur:

A.When the power cord is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E.If the product has been dropped or physically damaged.

F.If the product exhibits a distinct change in performance.

13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14.Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE

INSTRUCTIONS

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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PQQX14928XA ITI_2.book Page 4 Wednesday, August 23, 2006 10:44 AM

CAUTION:

Installation

LNever install telephone wiring during a lightning storm.

LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

LDo not touch the plug with wet hands.

LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

LUse only the battery(ies) specified.

LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.

LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

LCharge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual.

WARNING:

LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211- 7262).

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 2.4 GHz to 2.48 GHz, and the power output is 100 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

 

 

4

For assistance, please visit http://www.panasonic.com/phonehelp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PQQX14928XA ITI_2.book Page 5 Wednesday, August 23, 2006 10:44 AM

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

For maximum distance and noise-free operation, we recommend the following:

LPlacing the product away from electrical appliances.

LPlacing the base unit in a HIGH and CENTRAL location with no obstructions such as walls.

LRaising the antenna vertically.

LIf you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.

LIf you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.

Environment

LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

LThe product should not be exposed to direct sunlight.

LDo not place heavy objects on top of the product.

LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

LOperating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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PQQX14928XA ITI_2.book Page 6 Wednesday, August 23, 2006 10:44 AM

Table of Contents

Introduction

About these operating instructions . . . . . 7 Accessory information . . . . . . . . . . . . . . 8

Preparation

Setting up the base unit . . . . . . . . . . . . 10 Setting up the handset . . . . . . . . . . . . . 11 Controls . . . . . . . . . . . . . . . . . . . . . . . . 13 Displays . . . . . . . . . . . . . . . . . . . . . . . . 16 Setting the unit before use . . . . . . . . . . 16

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . . 17 Answering calls . . . . . . . . . . . . . . . . . . 18 Useful features during a call. . . . . . . . . 18

Phonebook

Handset phonebook . . . . . . . . . . . . . . . 20 Copying handset phonebook items . . . 21

Caller ID Service

Using Caller ID service. . . . . . . . . . . . . 22 Caller list. . . . . . . . . . . . . . . . . . . . . . . . 22

Programming

Programmable settings . . . . . . . . . . . . 24

Voice Mail Service

Using Voice Mail service . . . . . . . . . . . 28

Multi-unit Operation

Handset locator . . . . . . . . . . . . . . . . . . 30 Intercom . . . . . . . . . . . . . . . . . . . . . . . . 30 Transferring calls between handsets, conference calls . . . . . . . . . . . . . . . . . . 31 Registering a handset . . . . . . . . . . . . . 32

Useful Information

Wall mounting. . . . . . . . . . . . . . . . . . . . 33 Headset (optional) . . . . . . . . . . . . . . . . 34 Error messages . . . . . . . . . . . . . . . . . . 35 Troubleshooting . . . . . . . . . . . . . . . . . . 36

FCC and other information . . . . . . . . . . 39 Specifications . . . . . . . . . . . . . . . . . . . . 42 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 43 Customer services . . . . . . . . . . . . . . . . 45

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 46

 

 

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For assistance, please visit http://www.panasonic.com/phonehelp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PQQX14928XA ITI_2.book Page 7 Wednesday, August 23, 2006 10:44 AM

Introduction

About these operating instructions

These operating instructions can be used for KX-TG2620/KX-TG2621/KX-TG2622.

Descriptions of the multiple handsets and charger

KX-TG2622 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2622 only.

KX-TG2622

Symbols used in these operating instructions

Symbol

Meaning

Example: Ringer volume

Press {^} or {V} to select the words in quotations

 

shown on the display.

i

Proceed to the next operation.

 

 

Example: {MENU},

The words in the brackets show button names

{Phonebook}

including soft key names (page 16) on the handset and

 

base unit.

Example:

Press {MENU}, then press {0}, {5}, {1}. Press {^} or

{MENU} i{0}{5}{1} i

{V} to select the desired setting. Press {Save}, then

Select the desired setting. i

press {OFF}.

{Save} i{OFF}

 

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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PQQX14928XA ITI_2.book Page 8 Wednesday, August 23, 2006 10:44 AM

Introduction

Accessory information

Included accessories

1

2

3

4

5

 

 

 

Quantity

 

 

 

No.

Accessory item

Order number

KX-TG

KX-TG

KX-TG

KX-TG

 

 

 

2620B

2620W

2621W

2622W

1

AC adaptor

PQLV19Y or *1

1

1

1

2

 

 

PQLV255Z

 

 

 

 

 

 

 

 

 

 

 

2

Telephone line cord

PQJA10075Z

1

1

1

1

 

 

 

 

 

 

 

3

Battery

HHR-P105

1

1

1

2

 

 

 

 

 

 

 

4

Handset cover*2

PQYNTG2432BR

1

 

 

PQYNTG2421WR

1

1

2

 

 

 

 

 

 

 

5

Charger

PQLV30041ZW

1

 

 

 

 

 

 

 

*1 Both of the AC adaptors function well with the base unit and charger. *2 The handset cover comes attached to the handset.

 

 

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For assistance, please visit http://www.panasonic.com/phonehelp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PQQX14928XA ITI_2.book Page 9 Wednesday, August 23, 2006 10:44 AM

 

 

Introduction

 

 

 

Additional/replacement accessories

 

 

 

 

Accessory item

Order number

 

Rechargeable nickel metal

HHR-P105

 

hydride (Ni-MH) battery

 

 

 

 

 

Headset

KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,

 

KX-TCA92, or KX-TCA98

 

 

 

 

T-adaptor

KX-J66

 

 

 

 

Battery back-up power supply

KX-TCA200

 

 

 

 

 

 

 

Accessory item

KX-TG2620B

KX-TG2620W/

 

 

KX-TG2621W/

 

 

KX-TG2622W

Belt clip

PQKE10393Z2

PQKE10393Z1

 

 

 

 

 

 

Sales and support information

LTo order replacement accessories, call 1-800-332-5368.

LTTY users (hearing or speech impaired users) can call 1-866-605-1277.

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TG2621, KX-TG2622, KX-TG2620 User Manual

PQQX14928XA ITI_2.book Page 10 Wednesday, August 23, 2006 10:44 AM

Preparation

Setting up the base unit

Connecting the AC adaptor and telephone line cord

Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C).

LUse only the included Panasonic AC adaptor PQLV19 or PQLV255.

C

Hook

A

(120 V AC,

60 Hz)

 

To single-line

 

telephone jack

B

(RJ11C)

 

Note:

LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

LThe unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor (page 9). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 9.

If you subscribe to a DSL service

Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

Noise is heard during conversations.

Caller ID features (page 22) do not function properly.

To single-line telephone jack (RJ11C)

Noise filter

 

 

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For assistance, please visit http://www.panasonic.com/phonehelp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PQQX14928XA ITI_2.book Page 11 Wednesday, August 23, 2006 10:44 AM

Preparation

Setting up the handset

Connecting the charger

Available model:

KX-TG2622

LUse only the included Panasonic AC adaptor PQLV19 or PQLV255.

(120 V AC, 60 Hz)

Bottom of the charger Hooks

Fasten the AC adaptor cord to prevent it from being disconnected.

Battery installation/replacement

1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow.

LIf necessary, remove the old battery.

2 Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover.

B

A

Important:

LUse only the rechargeable Panasonic battery noted on page 9.

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased.

Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for 6 hours before initial use. While charging, “Charging” is displayed and the CHARGE indicator on the base unit lights. When the battery is fully charged, “Charge completed” is displayed.

LModel shown is KX-TG2620.

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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PQQX14928XA ITI_2.book Page 12 Wednesday, August 23, 2006 10:44 AM

Preparation

Charger:

Available model:

KX-TG2622

Charge contacts

Note:

LIf you want to use the unit immediately, charge the battery for at least 15 minutes.

LTo ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.

Battery level

Battery icon

Battery level

5

Fully charged

 

 

6

Medium

 

 

7

Low

 

Flashing: needs to be

 

recharged.

 

 

8

Empty

 

 

Note:

LWhen the battery needs to be charged, the handset beeps intermittently while it is in use.

Panasonic battery performance

Operation

Operating time

While in use

Up to 5 hours

(talking)

 

 

 

While not in use

Up to 11 days

(standby)

 

 

 

While using the

Up to 3 hours

Clarity Booster

 

feature (page

 

19)

 

 

 

Note:

LBattery operating time may be shortened over time depending on usage conditions and surrounding temperature.

LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. Hence the longer you leave the handset off the base unit or charger, the less time you may actually talk using the handset.

LAfter the handset is fully charged, displaying “Charge completed”, it may be left on the base unit (or charger) without any ill effect on the battery.

LThe battery level may not be displayed correctly after you replace the battery. In this case, place the handset on the base unit (or charger) and let charge for 6 hours.

 

 

12

For assistance, please visit http://www.panasonic.com/phonehelp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PQQX14928XA ITI_2.book Page 13 Wednesday, August 23, 2006 10:44 AM

Preparation

Controls

Base unit

 

 

 

KX-TG2620/KX-TG2621

KX-TG2622

 

A

B

A

B

IN USE

HANDSET

LOCATOR

CHARGE

IN USE

LHANDSET

OCATOR

CHARGE

C

D E

C

D

F G

AAntenna

BIN USE indicator

CCharge contacts

DCHARGE indicator

E{HANDSET LOCATOR}

F{1} (HANDSET LOCATOR)

G{2} (HANDSET LOCATOR)

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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PQQX14928XA ITI_2.book Page 14 Wednesday, August 23, 2006 10:44 AM

Preparation

Handset

KX-TG2620/KX-TG2622

J

K

A

BL M

B

C

N D

O

E

F

G

H

I

KX-TG2620 KX-TG2622

P Q

ASpeaker

BSoft keys

C{C} (TALK)

DNavigator key ({^} {V} {<} {>})

E{s} (SP-PHONE)

F{*} (TONE)

G{PAUSE} {REDIAL}

HMicrophone

ICharge contacts

JRinger indicator Message indicator

KReceiver

LDisplay

M{MENU}

N{OFF}

O{MUTE} {CLEAR}

P{HOLD}

Q{HOLD} {INTERCOM}

Note:

LSome operations not mentioned above are displayed as soft key selections during operation (page 16).

Example: {Flash}

 

 

14

For assistance, please visit http://www.panasonic.com/phonehelp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PQQX14928XA ITI_2.book Page 15 Wednesday, August 23, 2006 10:44 AM

Preparation

KX-TG2621

 

O {OFF}

 

 

 

P {MUTE} {CLEAR}

 

 

 

Q {HOLD}

 

 

K

Note:

 

 

 

LSome operations not mentioned above

 

L

are displayed as soft key selections

A

 

during operation (page 16).

 

 

 

B

M

Example: {Flash}

 

 

 

 

C

N

Using the navigator key

 

B

 

 

The handset navigator key can be used to

D

 

E

O

navigate through menus and to select

 

items shown on the display, by pressing

 

P

F

{^}, {V}, {<}, or {>}.

 

 

 

G

 

Adjusting audio volume

 

 

Press {^} or {V} repeatedly while talking.

 

Q

H

 

 

 

{^}

 

I

 

 

 

 

 

J

 

{<}

{>}

 

 

A Speaker

 

{V}

 

 

 

 

BSoft keys

CHeadset jack

D{C} (TALK)

ENavigator key ({^} {V} {<} {>})

F{s} (SP-PHONE)

G{*} (TONE)

H{PAUSE} {REDIAL}

IMicrophone

JCharge contacts

KRinger indicator Message indicator

LReceiver

MDisplay

N{MENU}

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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