Panasonic KX-TG2524E, KX-TG2523E, KX-TG2522E, KX-TG2521E User Manual

TG251x_2xE(e).book Page 1 Monday, January 25, 2010 3:09 PM

Operating Instructions

Digital Cordless Phone

Model No. KX-TG2511E

KX-TG2512E

KX-TG2513E

Digital Cordless Answering System

Model No. KX-TG2521E

KX-TG2522E

KX-TG2523E

KX-TG2524E

Model shown is KX-TG2511.

Before initial use, see “Getting Started” on page 11.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for future reference.

This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

Please access our online customer survey:

http://panasonic.net/pcc/tel/q

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Table of Contents

Introduction

Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 3 General information. . . . . . . . . . . . . . . 6

Important Information

For your safety . . . . . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . . 8 For best performance . . . . . . . . . . . . . 8 Other information. . . . . . . . . . . . . . . . . 9 Specifications . . . . . . . . . . . . . . . . . . . 9

Getting Started

Setting up . . . . . . . . . . . . . . . . . . . . . 11 Note when setting up. . . . . . . . . . . . . 12 Controls. . . . . . . . . . . . . . . . . . . . . . . 13 Display. . . . . . . . . . . . . . . . . . . . . . . . 13 Turning the power on/off . . . . . . . . . . 14 Initial settings. . . . . . . . . . . . . . . . . . . 14 One touch eco mode . . . . . . . . . . . . . 15

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . . 16 Answering calls . . . . . . . . . . . . . . . . . 16 Useful features during a call . . . . . . . 17

Phonebook

Handset phonebook . . . . . . . . . . . . . 18 Copying phonebook entries. . . . . . . . 19

Programming

Programmable settings . . . . . . . . . . . 20 Special programming . . . . . . . . . . . . 22

Caller ID Service

Using Caller ID service . . . . . . . . . . . 23 Caller list . . . . . . . . . . . . . . . . . . . . . . 23

Answering System

Answering system . . . . . . . . . . . . . . . 25 Turning the answering system on/off. 25 Greeting message . . . . . . . . . . . . . . . 26 Listening to messages. . . . . . . . . . . . 26 Remote operation . . . . . . . . . . . . . . . 27 Answering system settings . . . . . . . . 29

Voice Mail Service

Voice mail service . . . . . . . . . . . . . . . 31

Intercom/Locator

Intercom . . . . . . . . . . . . . . . . . . . . . . 32 Handset locator . . . . . . . . . . . . . . . . 32 Transferring calls, conference calls . 32

Useful Information

Character entry. . . . . . . . . . . . . . . . . 33 Error messages . . . . . . . . . . . . . . . . 35 Troubleshooting . . . . . . . . . . . . . . . . 35 Wall mounting. . . . . . . . . . . . . . . . . . 41 Conditions of guarantee . . . . . . . . . . 42

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . 43

2

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					Introduction
	Model composition
	Series	Model No.	Base unit	Handset
			Part No.	Part No.	Quantity
	KX-TG2511	KX-TG2511	KX-TG2511	KX-TGA250	1
	series	KX-TG2512	KX-TG2511	KX-TGA250	2
		KX-TG2513	KX-TG2511	KX-TGA250	3
	KX-TG2521	KX-TG2521	KX-TG2521	KX-TGA251	1
	series	KX-TG2522	KX-TG2521	KX-TGA251	2
		KX-TG2523	KX-TG2521	KX-TGA251	3
		KX-TG2524	KX-TG2521	KX-TGA251	4

L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG2511E/KX-TG2512E/KX-TG2513E/KX-TG2521E/KX-TG2522E/ KX-TG2523E/KX-TG2524E

Feature differences

				Intercom	Phonebook
Series			Answering		copy
			system	Between	Between
				handsets	handsets
KX-TG2511 series			–	r*1	–
KX-TG2521 series			r	r*2	r*2
*1	KX-TG2512/KX-TG2513
*2	KX-TG2522/KX-TG2523/KX-TG2524

Accessory information

Supplied accessories

Accessory item/

Quantity

No.

KX-TG2511

KX-TG2512

KX-TG2513

KX-TG2524

Part number

KX-TG2521

KX-TG2522

KX-TG2523

1

AC adaptor/

1

2

3

4

PQLV219EW or

PQLV219EZ

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

3

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Introduction

No.	Accessory item/	Quantity
	Part number	KX-TG2511 KX-TG2512		KX-TG2513 KX-TG2524
		KX-TG2521 KX-TG2522		KX-TG2523
2	Telephone line	1	1	1	1
	cord/PNJA1037Z
	(for U.K.)
3	Rechargeable	2	4	6	8
	batteries*1/
	HHR-55AAAB or
	N4DHYYY00005
4	Handset cover*2	1	2	3	4
5	Charger*3	—	1	2	3
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
*3 PNLC1010ZM: Metallic grey
PNLC1010ZT: Titanium black
1	2	3	4		5

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information.

Accessory item	Model number
Rechargeable	P03P or HHR-4NGE*1
batteries	Battery type:
	– Nickel metal hydride (Ni-MH)
	– 2 x AAA (R03) size for each handset
DECT repeater	KX-A272

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

		4	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Introduction

Sales and support information

Customer Care Centre

L For customers within the U.K.: 0844 844 3898

L For customers within the Republic of Ireland: 01289 8333

L Visit our website for product information: www.panasonic.co.uk

L E-mail: [e-mail]

Direct Sales at Panasonic U.K.

LOrder accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).

L Or go on line through our Internet Accessory ordering application at www.pas-europe.com

L Most major credit and debit cards accepted.

L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd.

L It couldn’t be simpler!

L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				5

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Introduction

General information

L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network.

L In the event of problems, you should contact your equipment supplier in the first instance.

Declaration of Conformity:

L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:

http://www.doc.panasonic.de

Contact to Authorised Representative:

Panasonic Testing Centre Panasonic Marketing Europe GmbH

Winsbergring 15, 22525 Hamburg, Germany

For your future reference

We recommend keeping a record of the following information to assist with any repair under warranty.

Serial No.	Date of purchase
(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

		6	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Important Information

For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

LUse only the power source marked on the product.

LDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.

LUnplug from power outlets and never touch the inside of the product if its casing has been broken open.

LNever touch the plug with wet hands. Danger of electric shock exists.

Installation

LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

LDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.

Operating safeguards

LUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.

L Do not disassemble the product.

LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)

LDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

LNever install telephone wiring during an electrical storm.

LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

LThis product is unable to make calls when:

–the handset batteries need recharging or have failed.

–there is a power failure.

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				7

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Important Information

Battery

LWe recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-

MH batteries AAA (R03) size.

L Do not mix old and new batteries.

LDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.

LExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

LCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.

LOnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1.Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

2.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3.Do not use the telephone to report a gas leak in the vicinity of the leak.

4.Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

LFor maximum coverage and noise-free communications, place your base unit:

–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.

–away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.

–facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)

LCoverage and voice quality depends on the local environmental conditions.

LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Environment

LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

LThe product should not be exposed to direct sunlight.

LDo not place heavy objects on top of the product.

LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

LThe product should be kept away from heat sources such as radiators, cookers, etc. It

should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

		8	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Important Information

LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the product with a soft moist cloth.

LDo not use benzine, thinner, or any abrasive powder.

Other information

Notice for product disposal, transfer, or return

LThis product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Information for Users on Collection and Disposal of Old Equipment and used Batteries

1 2 3

These symbols (1, 2, 3) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.

For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.

For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.

Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

Information on Disposal in other Countries outside the European Union

These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Note for the battery symbol

This symbol (2) might be used in combination with a chemical symbol (3). In this case it complies with the requirement set by the Directive for the chemical involved.

Specifications

■Standard:

DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile)

■Frequency range:

1.88 GHz to 1.90 GHz

■RF transmission power:

Approx. 10 mW (average power per channel)

■Power source:

220–240 V AC, 50/60 Hz

■Power consumption: Base unit*1:

Standby: Approx. 0.45 W

Maximum: Approx. 3.8 W

Base unit*2:

Standby: Approx. 0.5 W Maximum: Approx. 3.8 W

Charger:

Standby: Approx. 0.2 W Maximum: Approx. 3.0 W

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				9

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Important Information

■Operating conditions:

0 °C – 40 °C, 20 % – 80 % relative air humidity (dry)

*1 KX-TG2511/KX-TG2512/KX-TG2513

*2 KX-TG2521/KX-TG2522/KX-TG2523/ KX-TG2524

Note:

LDesign and specifications are subject to change without notice.

LThe illustrations in these instructions may vary slightly from the actual product.

		10	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Getting Started

Setting up

Connections

L Use only the supplied Panasonic AC adaptor PQLV219E.

■ Base unit

Press plug firmly.
Hook	“Click”

Use only the supplied telephone line cord.

(DSL/ADSL filter*)

To telephone line

(220-240 V AC,

50/60 Hz)

Correct Wrong

*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.

■ Charger

Hooks

(220-240 V AC,

50/60 Hz)

Battery installation

LUSE ONLY Ni-MH batteries AAA (R03) size.

L Do NOT use Alkaline/Manganese/NiCd batteries.

L Confirm correct polarities (S, T).

Rechargeable Ni-MH ONLY

L When the language selection is displayed, see page 14.

Battery charge

Charge for about 7 hours.

L When the batteries are fully charged,

“Fully charged” is displayed.

Confirm “Charging” is displayed.

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				11

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Getting Started

Note when setting up

Note for connections

L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

During a power failure

The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T- adaptor. Your Panasonic sales shop can offer you more information about connection possibilities.

Note for battery installation

L Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8.

LWipe the battery ends (S, T) with a dry cloth.

L Avoid touching the battery ends (S, T) or the unit contacts.

Note for battery charge

L It is normal for the handset to feel warm during charging.

L Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level

Icon	Battery level
5	High
6	Medium
7	Low
074	Needs charging.

Panasonic Ni-MH battery performance (supplied batteries)

Operation	Operating time
In continuous	18 hours max.
use
Not in use	170 hours max.
(standby)

Note:

L It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).

L Actual battery performance depends on usage and ambient environment.

L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.

L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.

		12	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Getting Started

Controls

Handset

	F
	G
	H
A B	I
C	J
D	K

E

L

M

A

ASpeaker

B{k/C} (Phonebook/Clear)

C{C} (Talk)

D{s} (Speakerphone)

EDial keypad

FReceiver

GDisplay

H{j/OK} (Menu/OK)

I{T/P} (Mute/Pause)

J{ic} (Off/Power)

K{ECO/R}

ECO: Eco mode shortcut key R: Recall/Flash

LMicrophone

MCharge contacts

A Navigator key

–{^}, {V}, {<}, or {>}: Scroll through various lists and items.

–? (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking.

–{<} (y: Caller list): View the caller list.

–{>} (R: Redial): View the redial list.

Base unit

A B

L Model shown is KX-TG2511.

A{x} (Locator)

BCharge contacts

Display

Handset display items

Item Meaning

wWithin range of a base unit

L When flashing slowly: Handset is

searching for base unit. (page 37)

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				13

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Getting Started

Item	Meaning
L	Paging, intercom
	mode.
k	Handset is on an
	outside call.
	L When flashing
	slowly:
	The call is put on
	hold.
	L When flashing
	rapidly:
	An incoming call is
	now being
	received.
ECO	The base unit
	transmission power is
	set to “Low”. (page
	15)
u	Answering system is
	on.*1 (page 25)
5	Battery level
[P]	Privacy mode is on.
	(page 21)
0	New voice mail
	message received.*2
	(page 31)
[IN USE]	Someone is using the
	line.*3

*1 KX-TG2521/KX-TG2522/

KX-TG2523/KX-TG2524 *2 Voice mail subscribers only *3 KX-TG2512/KX-TG2513/

KX-TG2522/KX-TG2523/KX-TG2524

Turning the power on/off

Power on

Press {ic} for about 1 second.

Power off

Press {ic} for about 2 seconds.

Initial settings

Symbol meaning: Example: {V}/{^}: “Off”

Press {V} or {^} to select the words in quotations.

Display language

Important:

L When the language selection is displayed after installing the batteries for the first time, perform step 5.

1{j/OK}

2{V}/{^}: “Handset Setup” i

{j/OK}

3{V}/{^}: “Display Setup” i

{j/OK}

4{V}/{^}: “Select Language” i

{j/OK}

5{V}/{^}: Select your desired language. i{j/OK} i{ic}

Note:

L If you select a language you cannot read: {ic} i{j/OK} i{^}

3 times i{j/OK} i{V} 2 times i{j/OK} 2 times i

{V}/{^}: Select your desired language. i{j/OK} i{ic}

		14	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333