Panasonic KX-TG2424C, KX-TG2421C Operating Instructions

TG2421C_2424C(e).book Page 1 Wednesday, December 22, 2004 6:54 PM

	Operating Instructions
	2.4 GHz Digital Cordless Phone
	Model No. KX-TG2421C
	2.4 GHz Digital Cordless Phone
	with Dual Handsets
Model shown is KX-TG2421C.	Model No. KX-TG2424C

This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service offered by your service provider.

Charge the battery for 6 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference.

For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca

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Table of Contents

	Introduction		Caller list	26
	Your phone	4	Viewing the caller list and calling
			back	26
	Accessory information	5
			Editing a caller’s phone number before
	Important safety instructions	6
			calling back	27
	For best performance	8
			Storing caller information into the
	Preparation		phonebook . . . . . . . . . . . . . . . . . . . .	27
			Erasing caller information	28
	Connections	9
			Intercom Features
	Battery installation . . . . . . . . . . . . . . . .	10
	Battery charge . . . . . . . . . . . . . . . . . . .	11	Handset locator	29
	Battery replacement	12
			For KX-TG2421C users	29
	Controls and displays	13
			For KX-TG2424C users	29
	Controls	13
			Intercom (KX-TG2424C only)	29
	Display	15
			Transferring a call (KX-TG2424C only) 30
	Display language	15
			Conference calls (KX-TG2424C only) . 30
	Making/Answering Calls
			Voice Mail Service
	Making calls	16
			Using Voice Mail service	31
	Answering calls	17
			Storing the Voice Mail (VM) access
	Useful features during a call	18
			number	31
	HOLD button	18
			Voice Mail (VM) Tone Detection	31
	MUTE button	18
			Listening to Voice Mail messages	32
	Voice enhancer	18
			Message alert	32
	Clarity booster	19
	Call share (KX-TG2424C only) . . . .	19	Programmable Settings
	PAUSE button (for PBX/long distance
			Guide to handset programming	33
	service users)	19
			Ringer settings	34
	Flash button	19
			Handset ringer volume	34
	Temporary tone dialing (for rotary/pulse
	service users). . . . . . . . . . . . . . . . . .	20	. . . . . . . . . . . . .Handset ringer tone	34
	For Call Waiting service users	20	Handset interrupt tone (KX-TG2424C
			only)	35
	For Call Waiting Deluxe service
			Call options	35
	users	20
			Auto talk	35
	Phonebook
			Voice enhancer . . . . . . . . . . . . . . . .	35
	Using the phonebook	22	Display options . . . . . . . . . . . . . . . . . . .	36
			Handset LCD contrast	36
	Adding items to the phonebook	22
			Telephone settings	36
	Calling someone in the phonebook . 23
			Dialing mode	36
	Editing items in the phonebook	23
			Flash time	36
	Erasing items in the phonebook	23
			Line mode	37
	Chain dial feature	24
			Other options	37
	Copying phonebook items (KX-TG2424C
			Handset key tone	37
	only)	24
			Re-registering the handset	37
	Copying an item	24
			Customer support	38
	Copying all items	25
			Programming via direct commands	39
	Call Display Service		Direct commands chart . . . . . . . . . .	39
	Using Call Display service . . . . . . . . . .	26

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Table of Contents

Useful Information

Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 41

Headset . . . . . . . . . . . . . . . . . . . . . . . . 41

Wall mounting. . . . . . . . . . . . . . . . . . . . 42

Base unit . . . . . . . . . . . . . . . . . . . . . 42

Charger unit (KX-TG2424C only). . . 44

Error messages . . . . . . . . . . . . . . . . . . 45

Troubleshooting . . . . . . . . . . . . . . . . . . 46

General use . . . . . . . . . . . . . . . . . . . 46

Programmable settings . . . . . . . . . . 46

Making/answering calls, Intercom . . 47

Phonebook. . . . . . . . . . . . . . . . . . . . 47

Call Display . . . . . . . . . . . . . . . . . . . 48

Battery recharge . . . . . . . . . . . . . . . 49

Power failure . . . . . . . . . . . . . . . . . . 49

Important information . . . . . . . . . . . . . . 50

Technical information . . . . . . . . . . . . . . 51

Base unit . . . . . . . . . . . . . . . . . . . . . 51

Handset . . . . . . . . . . . . . . . . . . . . . . 51

Charger unit (KX-TG2424C only). . . 51

Warranty. . . . . . . . . . . . . . . . . . . . . . . . 52

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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Introduction

Thank you for purchasing a Panasonic cordless telephone.

We recommend keeping a record of the following information for future reference.

Serial No.

Date of purchase

(found on the bottom of the unit)

Name and address of dealer

Attach your purchase receipt here.

Your phone

KX-TG2421C		KX-TG2424C

LReferences in these operating instructions to the “charger” and to the “other handset” are for KX-TG2424C users only.

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Introduction

Accessory information

Included accessories

No.	Accessory items		Quantity
			KX-TG2421C		KX-TG2424C
1	AC adaptor		1		2
2	Telephone line cord		1		1
3	Wall mounting adaptor		1		1
4	Battery		1		2
5	Handset cover		1		2
6	Belt clip		1		2
7	Charger unit		–		1
1	2	3		4

5

6

7

Additional/replacement accessories

Accessory items	Order number
Rechargeable nickel metal	HHR-P105
hydride (Ni-MH) battery
Headset	KX-TCA86, KX-TCA91, or KX-TCA92

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Introduction

Important safety instructions

When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on this unit.

3.Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5.Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.

6.Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating.

Never place the unit near radiators, or in a place where proper ventilation is not provided.

7.Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8.Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.

9.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10.Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.

11.To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks.

Incorrect reassembly can cause electric shock when the unit is subsequently used.

12.Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur:

A.When the power cord is damaged or frayed.

B.If liquid has been spilled into the unit.

C.If the unit has been exposed to rain or water.

D.If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E.If the unit has been dropped or physically damaged.

F.If the unit exhibits a distinct change in performance.

13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14.Do not use this unit to report a gas leak, when in the vicinity of the leak.

SAVE THESE

INSTRUCTIONS

CAUTION:

Installation

LNever install telephone wiring during a lightning storm.

LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

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Introduction

LDo not touch the plug with wet hands.

LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

LUse only the battery(ies) specified.

LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.

LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

LCharge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.

WARNING:

LTo prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2.4 GHz to 2.48 GHz, and the power output level can range from 0.04 to 0.1 watts.) Do not use

the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

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Introduction

For best performance

Base unit location/noise

The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following:

LPlacing the unit away from electrical appliances such as a TV, personal computer or another cordless phone.

LPlacing the base unit in a HIGH and CENTRAL location with no obstructions such as walls.

LRaising the antenna vertically.

LIf you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.

LIf you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.

Environment

LKeep the unit away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe unit should be kept free from excessive smoke, dust, high temperature and vibration.

LThe unit should not be exposed to direct sunlight.

LDo not place heavy objects on top of the unit.

LWhen you leave the unit unused for a long period of time, unplug this unit from power outlet.

LThe unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc.

LOperating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner or any abrasive powder.

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Preparation

Connections

Base unit

Raise the antenna.

To single-line telephone jack (CA11A)

Telephone line cord

To power outlet (120 V AC, 60 Hz)

Fasten the AC adaptor cord.

AC adaptor

Hooks

Charger unit (KX-TG2424C only)

To power outlet (120 V AC, 60 Hz)

AC adaptor

Hooks	Bottom of
	the charger

Fasten the AC adaptor cord to prevent it from being disconnected.

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Preparation

Note:

LUse only the included Panasonic AC adaptor PQLV19.

LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

LThe unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a T-adaptor.

If you subscribe to an xDSL service

LPlease attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

–Noise is heard during conversations.

–Call Display features (page 26) do not function properly.

To single-line telephone jack (CA11A)

Telephone

line cord Noise filter

(For xDSL users)

Battery installation

1 Insert the battery (1), and press it down until it snaps into the compartment (2).

2 1

2 Close the handset cover.

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Preparation

Battery charge

Place the handset on the base unit or charger for 6 hours before initial use.

LThe unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed.

L“Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit.

Base unit

CHARGE indicator

Charger unit (KX-TG2424C only)

CHARGE indicator

Note:

LTo ensure the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust, or high humidity.

Battery strength

You can confirm the battery strength on the handset display.

Battery icon	Battery strength
5	Fully charged
6	Medium
7	Low
	When flashing: needs
	to be recharged.
8	Discharged

Recharging the battery

Recharge the battery when:

–“Recharge battery” is displayed or 7flashes on the handset display.

–the handset beeps intermittently while it is in use.

Note:

LRecharge the handset battery for more than 15 minutes, or the display will continue showing the indication.

LIf the battery has been discharged, the handset will display “Charge for 6h” and 8when you place the handset on the base unit or charger.

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Preparation

Battery performance

After your Panasonic battery is fully charged, you can expect the following performance:

Operation	Operating time
While in use	Up to 5 hours
(talking)
While not in use	Up to 11 days
(standby)*1
While using the	Up to 3 hours
Clarity Booster
feature (page 19)

*1 Handset is off the base unit or charger but not in use.

Note:

LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. The longer you leave the handset off the base unit or charger, the shorter you can actually talk on the handset. Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use.

LOnce the battery is fully charged, you do not have to charge it again until “Recharge battery” is displayed or 7flashes. This will maximize the battery life.

Battery replacement

If battery performance diminishes, make sure you have cleaned the charge contacts and fully charged the battery. The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery.

–“Recharge battery”

–7(flashing)

–“Charge for 6h”

–8

LUse only the rechargeable Panasonic battery noted on page 5.

1 Press the notch on the cover firmly and slide it as indicated by the arrow.

2 Replace the old battery with a new one, and close the cover (see page 10 for battery installation).

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased.

Please call 1-800-8-BATTERY for information on how to recycle this battery.

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Preparation

Controls and displays

Controls

Base unit
KX-TG2421C		KX-TG2424C
A	B	A	B

C D E C D F G

AAntenna

BIN USE indicator

CCharge contacts

DCHARGE indicator

E{HANDSET LOCATOR}

F{HANDSET LOCATOR 1}

G{HANDSET LOCATOR 2}

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Preparation

Handset

K

L

A

BM N

	C	B
	D	O
	E
	F	P

G

H

I

J

KX-TG2421C KX-TG2424C

Q R

ASpeaker

BSoft key

CHeadset jack

D{C} (TALK)

ENavigator key

F{s} (SP-PHONE)

G{*} (TONE)

H{PAUSE}{REDIAL}

IMicrophone

JCharge contacts

KRinger indicator Message indicator

LReceiver

MDisplay

N{MENU}

O{OFF}

P{MUTE} {CLEAR}

Q{HOLD}

R{HOLD} {INTERCOM}

Charger unit (KX-TG2424C only)

A

B

ACharge contacts

BCHARGE indicator

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing

{^}, {V}, {<}, or {>}.

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Preparation

Display

Handset display items

Displayed	Meaning
item
J	Voice enhancer is on.
5	Battery strength

Soft keys

The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it.

LThe functions displayed will vary depending on how you are using the unit.

LWhen a function does not appear above a soft key, the soft key has no function.

Rcvd	Phone
Kcalls	book L

Soft key examples:

	Display	Action
	function
	Rcvd	Enters caller list
	calls
	VM	Dials Voice Mail access
		number
	Conf	Establishes a conference
		call*1

*1 KX-TG2424C only

Backlit display and handset keypad

The handset display and dialing buttons will light for a few seconds after pressing any of the handset’s controls or lifting the handset off the base unit or charger. They will also light when a call is being received.

Display language

You can select either “English” (default) or “Français” as the display language.

1 Press {MENU}.

2 Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.

3 Scroll to “Change language” by pressing {V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select the desired language.

LYou can also select by pressing

{English} or {Franç.}.

5 Press {Save} or {Sauv.}, then press

{OFF}.

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Making/Answering Calls

Making calls

		Soft keys
	{C}	{OFF}
		Navigator key
	{s}
	{*}	{MUTE}
		{CLEAR}
	{PAUSE}	{HOLD}
	{REDIAL}	Microphone

1 Lift the handset and press {C}. L“Talk” will be displayed.

2 Dial the phone number.

3 When finished talking, press {OFF} or place the handset on the base unit or charger.

Note:

L“Line in use” is displayed when someone is talking on the other handset (KX-TG2424C only) or another phone.

To adjust the receiver volume

3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly.

To use the speakerphone

1 Lift the handset and press {s}. L“SP-phone” will be displayed.

2 Dial the phone number.

3 When the other party answers, speak into the microphone.

4 When finished talking, press {OFF} or place the handset on the base unit or charger.

Note:

LTalk alternately with the caller in a quiet room.

LIf the other party has difficulty hearing you, press {V} to decrease the speaker volume.

LWhile on a call, you can switch from the receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}.

To adjust the speaker volume

6 levels (high to low) are available. While using the speaker, press {V} or {^} repeatedly.

To dial after confirming the entered number

1 Enter the phone number. Example: 3334444

KFlash CallL

LTo correct a digit, press {<} or {>} to move the cursor, then press {CLEAR}. Enter the correct number.

LIf a pause is required when dialing, press {PAUSE} where needed (page 19).

LTo cancel, press {OFF}.

2 Press {C}, {s}, or {Call}.

3 When finished talking, press {OFF} or place the handset on the base unit or charger.

To redial the last number dialed

1 Press {C} or {s}.

2 Press {REDIAL}.

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Making/Answering Calls

To make a call using the redial list

The last 5 phone numbers dialed are stored in the redial list.

1 Press {REDIAL}.

LThe last number dialed will be displayed.

2 Press {V} or {^} repeatedly to display the desired number.

LTo delete the displayed number, press {CLEAR}.

LTo exit the list, press {OFF}.

3 Press {C}, {s}, or {Call}.

Answering calls

When a call is being received, the ringer indicator flashes rapidly.

1 Lift the handset and press {C} or {s}.

LYou can also answer a call by pressing any button except {V}, {^},

{<}, {>}, or {OFF}. (Any key talk feature)

2 When finished talking, press {OFF} or place the handset on the base unit or charger.

Auto talk

This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 35.

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. The handset will ring the next time a call is received.

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