Netgear EX7700 User Manual

4.5 (4)

Nighthawk X6 AC2200

Tri-Band WiFi Range Extender

User Manual

Model EX7700

July 2018 202-11897-02

350 E. Plumeria Drive

San Jose, CA 95134

USA

Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Conformity

For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non_NETGEAR trademarks are used for reference purposes only.

2

Contents

Chapter 1 Overview

 

Unpack Your Extender............................................................................................

6

LEDs......................................................................................................................

7

Back Panel.............................................................................................................

9

When to Use Your Extender.................................................................................

10

How the Extender Works.....................................................................................

10

Chapter 2 Get Started

 

Install the WiFi Extender......................................................................................

12

Place the Extender and Apply Power..............................................................

12

Connect to an Existing WiFi Network..............................................................

12

Connect With WPS.....................................................................................

12

Connect With the NETGEAR Installation Assistant....................................

14

Use the Extender in Access Point Mode..............................................................

15

Connect a Device to the Extender Network.........................................................

16

Connect a Device to the Extender Network Using WiFi..................................

16

Connect a Device to the Extender Network Using WPS.................................

17

Connect an Ethernet-Enabled Device to the Extender....................................

17

Log In to the Extender After Installation...............................................................

17

Run Smart Setup Installation...............................................................................

18

Chapter 3 Extender Network Settings

 

Enable or Disable One WiFi Name......................................................................

20

Enable or Disable Smart Connect........................................................................

21

View Connected Devices.....................................................................................

22

View WiFi Settings...............................................................................................

23

Change the WiFi Network Name..........................................................................

23

Turn Off the SSID Broadcast to Create a Hidden Network..................................

24

Disable or Enable the WiFi Radios.......................................................................

25

Change the WiFi Speed.......................................................................................

26

Use WPS to Add a Computer to the Extender’s WiFi Network............................

26

Use WPS With the Push Button Method.........................................................

27

Use WPS With the PIN Method.......................................................................

28

Deny Access to a Computer or WiFi Device........................................................

28

Set Up an Access Schedule................................................................................

29

Change the Extender’s Device Name..................................................................

30

Set Up the Extender to Use a Static IP Address..................................................

31

Configure a Router With Advanced MAC Settings to Work with Your Extender....

32

Chapter 4 Maintain and Monitor the Extender

 

Change the Extender Login User Name and Password.......................................

35

Turn Password Protection Off and On..................................................................

35

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

Recover a Forgotten User Name or Password.....................................................

36

Automatically Adjust for Daylight Saving Time.....................................................

37

Manually Set the Extender Clock.........................................................................

38

Back Up and Manage the Extender Configuration...............................................

39

Back Up the Configuration Settings................................................................

39

Restore the Configuration Settings.................................................................

40

Return the Extender to Its Factory Default Settings.............................................

41

Use the Reset Button......................................................................................

41

Log In and Reset the Extender to Factory Settings.........................................

41

Update the Extender Firmware............................................................................

42

Check for New Firmware and Update the Extender........................................

42

Manually Upload Firmware to the Extender....................................................

43

Restart the Extender Remotely............................................................................

44

Turn the LEDs On or Off......................................................................................

45

Chapter 5 FAQs and Troubleshooting

 

FAQs....................................................................................................................

48

Find the Extender’s IP Address............................................................................

49

Cannot Connect to the Extender..........................................................................

49

Cannot Join a WiFi Network and Receive an Error Message..............................

50

Cannot Access mywifiext.net...............................................................................

50

Chapter 6 Supplemental Information

 

Factory Default Settings.......................................................................................

53

Technical and Environmental Specifications........................................................

54

4

Overview

1

 

The WiFi Range Extender boosts your existing network range and speed, delivering tri-band WiFi.

This chapter covers the following topics:

Unpack Your Extender

LEDs

Back Panel

When to Use Your Extender

How the Extender Works

Note For more information about the topics covered in this manual, visit the support website at support.netgear.com.

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

Unpack Your Extender

Your package contains the following items.

Figure 1. Extender package contents

1.Nighthawk X6 AC2200 Tri-Band WiFi Range Extender (Model EX7700)

2.Power adapter (varies by region)

Overview

6

Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

LEDs

The following table describes the LEDs.

Figure 2. Front panel

Overview

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

Table 1. LED descriptions

LED

Description

Router Link LED

This LED indicates the WiFi connection between the extender and the router.

 

Solid white. Best connection.

 

Solid amber. Good connection.

 

Solid red. Poor connection.

 

Off. No connection.

Client Link LED

Solid white.The extender is connected to a WiFi-enabled computer or mobile device.

Off. The extender is not connected to a WiFi-enabled computer or mobile device.

WPS LED

Blinking white. A WPS connection is being established.

Solid white. The extended network is enabled with WiFi security (either WPA or WPA2).

Off. The extended network is enabled without WiFi security.

Overview

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Netgear EX7700 User Manual

Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

Table 1. LED descriptions (Continued)

LED

Description

Ethernet LED

Solid white. An Ethernet device is connected to an Ethernet port.

Off. An Ethernet device is not connected to the extender.

Power LED

The Power LED is on the back of the extender.

Solid green. The extender is powered on.

Solid amber. The extender is booting.

Blinking amber. The extender is resetting to its factory default settings.

Blinking green. The firmware is corrupted.

Off. The extender is powered off.

Back Panel

The back panel of the extender provides ports, buttons, and a DC power connector.

Figure 3. Back panel

Overview

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

The back panel contains the following components:

WPS button. Use this button to connect WPS-enabled devices to the extender.

Ethernet ports. Use the two Gigabit Ethernet RJ-45 LAN ports to connect the extender to LAN devices.

Power On/Off button and Power LED. Press the Power On/Off button to provide power to the extender. The Power LED lights green when the extender is ready.

DC power connector. Connect the power adapter that came in the product package to the DC power connector.

Reset button. Pressing this button resets the extender. If the Reset button is pressed for at least seven seconds, the Power LED blinks amber, and the extender returns to its factory settings.

When to Use Your Extender

We recommend that you connect through the extender network only when your WiFi device is in a “dead zone” where connection from the existing network is poor or nonexistent. Data traffic routed through the extender is inherently slower than traffic routed directly from the network.

How the Extender Works

The extender works like a bridge between a WiFi router (or a WiFi access point) and a WiFi device outside the range of the WiFi router. The extender performs two main jobs:

The extender connects to a working WiFi network.

When the extender connects over WiFi to an existing network, it functions as a network client, similar to how a WiFi device connects to a network.

The extender acts as an access point for WiFi devices.

The extender broadcasts its own WiFi network that WiFi devices can join. In its role as an access point, the extender performs tasks that WiFi routers do, such as broadcasting its network name (SSID).

The extender must do each of these jobs so that both ends of the bridge are in place.

Overview

10

Get Started

2

 

This chapter covers the following topics:

Install the WiFi Extender

Use the Extender in Access Point Mode

Connect a Device to the Extender Network

Log In to the Extender After Installation

Run Smart Setup Installation

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

Install the WiFi Extender

Place the extender, apply power, and connect the extender to your existing WiFi network.

Place the Extender and Apply Power

To place the extender and apply power:

1.Place your extender in the same room as your WiFi router.

Proximity to the WiFi router is required only during the initial setup process.

2.Connect the power adapter to your extender and plug the power adapter into an outlet.

3.Wait for the Power LED to light amber and then turn green.

If the Power LED does not light, press the Power On/Off button on the extender.

Connect to an Existing WiFi Network

To extend the range of your WiFi network, you must connect the extender to your existing WiFi network.

Note If your router’s WiFi security is set to WPA enterprise or WPA2 enterprise, your extender can’t connect to your router. You must change your router’s WiFi security setting.

You can connect the extender in one of two ways:

Connect with WPS. For more information, see Connect With WPS on page 12.

Note WPS does not support WEP network security or a hidden SSID network. If your router WiFi network uses WEP security or its SSID is hidden, follow the instructions in

Connect With the NETGEAR Installation Assistant on page 14.

Connect with web browser setup. For more information, see Connect With the NETGEAR Installation Assistant on page 14.

Connect With WPS

Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and password. For help with the WPS button on your WPS-enabled device, check the instructions or online help that came with that device. Some older equipment cannot use WPS.

Note WPS does not support WEP network security or a hidden SSID network. If your existing WiFi network uses WEP security or its SSID is hidden, follow the instructions in Connect With the NETGEAR Installation Assistant on page 14.

Get Started

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

To use WPS to connect the extender to your WiFi router:

1.Press the WPS button on the extender. The WPS LED blinks.

2.Within two minutes, press the WPS button on your router or access point.

When the extender connects to your existing WiFi network, the WPS LED on the extender lights solid white and the Router Link LED lights.

If the Router Link LED lights white, the connection between your router and extender is good. If the Router Link LED lights amber or red, move the extender closer to the router and try again.

If it still does not light, see Connect With the NETGEAR Installation Assistant on page 14.

Note If your router supports the 5 GHz band, your extender attempts to connect to the router’s 5 GHz band the first time you press the WPS button. If your extender did not connect to the router’s 5 GHz band the first time, repeat the WPS process.

3.Unplug the extender and move it to a new location that is about halfway between your router and the area with a poor router WiFi signal.

The location that you choose must be within the range of your existing WiFi router network.

4.Use the Router Link LED to help you choose a spot where the extender-to-router connection is optimal.

5.If the Router Link LED doesn’t light amber or white, move the extender closer to the router and try again. Keep moving the extender closer to the router until the Router Link LED lights amber or white.

6.Take your WiFi-enabled computer or mobile device to the location with poor WiFi router coverage.

7.Connect your WiFi-enabled computer or mobile device to the extended network.

Your extender uses the same WiFi network settings as your router for its 2.4 GHz and 5 GHz extended networks.

For example, if your extender connects to the router’s 5 GHz WiFi band, your extender uses your router’s 5 GHz WiFi settings for both its networks:

Router 2.4 GHz WiFi network name. MyWiFiExample

Router 5 GHz WiFi network name. MyWiFiExample-5G

Extended 2.4 GHz WiFi network name. MyWiFiExample-5G

Extended 5 GHz WiFi network name. MyWiFiExample-5G

If your extender connects to the router’s 2.4 GHz WiFi band, your extender uses your router’s 2.4 GHz WiFi settings for both its networks:

Get Started

13

Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

Router 2.4 GHz WiFi network name. MyWiFiExample

Router 5 GHz WiFi network name. MyWiFiExample-5G

Extended 2.4 GHz WiFi network name. MyWiFiExample

Extended 5 GHz WiFi network name. MyWiFiExample

Note Since your router and extended networks share the same WiFi network name, only one WiFi network name is broadcast.

Connect With the NETGEAR Installation Assistant

You can use the NETGEAR installation assistant to connect your extender to your existing WiFi router network. To use the NETGEAR installation assistant, you must launch a web browser on your computer or mobile device.

To use the NETGEAR installation assistant to connect the extender to your WiFi router:

1.Connect a computer or mobile device to the extender using a WiFi or Ethernet connection:

WiFi. On your WiFi-enabled computer or mobile device, open the WiFi connection manager and locate and connect to the extender network called NETGEAR_EXT.

When your WiFi-enabled computer or mobile device is connected to the extender, the Client LED lights solid white.

Ethernet. Use an Ethernet cable to connect the Ethernet port on the extender to an Ethernet port on your computer.

2.Launch web browser.

3.Enter http://www.mywifiext.net.

The NETGEAR installation assistant displays.

4.Follow the prompts to connect your extender to your existing WiFi network.

5.Unplug the extender and move it to a new location about halfway between your router and the area with a poor WiFi signal.

6.Use the Router Link LED to help you choose a spot where the extender-to-router connection is optimal.

7.If the Router Link LED doesn’t light amber or white, move the extender closer to the router and try again. Keep moving the extender closer to the router until the Router Link LED lights amber or white.

8.Reconnect your computer or mobile device to the new extender WiFi network.

Get Started

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

Use the Extender in Access Point Mode

You can use the extender as a WiFi access point, which creates a new WiFi hotspot by using a wired Ethernet connection. The following instructions assume that this is the first time you're setting up the extender.

Figure 4. Extender in access point mode

To use the extender in access point mode:

1.Place your extender in the same room as your router.

2.Connect the power adapter to your extender and plug the power adapter into an outlet.

3.Use an Ethernet cable to connect your router to an Ethernet port on the extender.

Note Do not connect your extender directly to your DSL or cable modem. The extender does not function as a router. If your network includes a DHCP server, you can connect the extender to a switch or hub that is connected to the DHCP server.

4.Wait for the Power LED to light amber and then turn green.

If the Power LED does not light, press the Power On/Off button on the side of the extender.

5.Connect a computer or mobile device to the extender using a WiFi or Ethernet connection:

WiFi. On your WiFi-enabled computer or mobile device, open the WiFi connection manager and connect to the extender network called NETGEAR_EXT.

When your WiFi-enabled computer or mobile device is connected to the extender, the Client LED lights solid white.

Ethernet. Connect the Ethernet cable to the Ethernet port on your computer and extender.

Note If you want to use an Ethernet connection, you must do this before you connect your extender to your modem router or router.

6.Launch a web browser and visit www.mywifiext.net.

When you join the network, the Client Link LED lights to show that you are connected.

Get Started

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

The NETGEAR installation assistant displays.

7.Return to the NETGEAR installation assistant and follow the prompts to finish setting up your extender as an access point.

Connect a Device to the Extender Network

After you complete the setup process, you can connect all your devices to the new extender network using a WiFi, wired, or WPS connection.

Connect a Device to the Extender Network Using WiFi

If you enabled the One WiFi Name feature, your extender uses the same WiFi network name and password as your router.

The following is an example of what your WiFi network names might look like if One WiFi Name is enabled:

Router 2.4 GHz WiFi network name. MyWiFiExample

Router 5 GHz WiFi network name. MyWiFiExample-5G

Extended 2.4 GHz WiFi network name. MyWiFiExample

Extended 5 GHz WiFi network name. MyWiFiExample-5G

If you set up your extender using WPS, your extender uses the same WiFi network settings as your router for its 2.4 GHz and 5 GHz extended networks.

For example, if your extender connects to the router’s 2.4 GHz WiFi band, your extender uses your router’s 2.4 GHz WiFi settings for both its networks:

Router 2.4 GHz WiFi network name. MyWiFiExample

Router 5 GHz WiFi network name. MyWiFiExample-5G

Extended 2.4 GHz WiFi network name. MyWiFiExample

Extended 5 GHz WiFi network name. MyWiFiExample

If your extender connects to the router’s 5 GHz WiFi band, your extender uses your router’s 5 GHz WiFi settings for both its networks:

Router 2.4 GHz WiFi network name. MyWiFiExample

Router 5 GHz WiFi network name. MyWiFiExample-5G

Extended 2.4 GHz WiFi network name. MyWiFiExample-5G

Extended 5 GHz WiFi network name. MyWiFiExample-5G

Since your router and extended networks share the same WiFi network name, only one WiFi network name is broadcast.

Get Started

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Nighthawk X6 AC2200 Tri-Band WiFi Range Extender

To connect to the WiFi network:

1.On your WiFi-enabled computer or mobile device, open the WiFi connection manager that manages your WiFi connections.

The WiFi connection manager scans for WiFi networks in your area.

2.Find and select your WiFi network name (SSID) and enter your WiFi password. This is the SSID and password that you set up during the installation process.

Connect a Device to the Extender Network Using WPS

For help with the WPS button on your WPS-enabled device, check the instructions or online help that came with that device. Some older equipment cannot use WPS.

To connect to the extender using a WPS connection:

1.Press the WPS button on the extender. The WPS LED blinks white.

2.Within two minutes, press the WPS button on your WPS-enabled device.

If your WPS enabled device successfully connects to extender, the WiFi connection manager on your device will show connection status.

Connect an Ethernet-Enabled Device to the Extender

After the extender is connected to your existing WiFi network, you can connect a wired device to the extender using an Ethernet cable.

Figure 5. Ethernet LAN port

Log In to the Extender After Installation

After installation, you can log in to the extender to view or change the extender’s settings.

To log in to the extender:

1.Launch a web browser from a computer or mobile device that is connected to your extender network.

2.Log in to your extender:

Get Started

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