Netgear C7000 Installation Manual

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LED	Description
Power	•	Green: Power is supplied to the modem router.
	•	Red: Power is cut off due to a thermal error caused by heat. Move the unit to a

		well-ventilated area and power cycle the unit.

• Off: No power is supplied to the modem router.

Downstream • Solid amber: One downstream channel is locked.

•Solid green: Two or more downstream channels are locked.

•Blinking green: The modem router is scanning for a downstream channel.

•Off: No downstream channel is locked.

Upstream • Solid amber: One upstream channel is locked.

•Solid green: Two or more upstream channels are locked.

•Blinking green: The modem router is scanning for an upstream channel.

•Off: No upstream channel is locked.

Online	•	Solid green: The modem router is online.
	•	Blinking green: The modem router is synchronizing with the cable provider’s
		cable modem termination system (CMTS).
	•	Slow blinking amber and green: The modem router reached the traffic meter
		limit. (For more information, see the user manual.)
	•	Off: The modem router is offline.

2.4 GHz	•	Solid green: The 2.4 GHz WiFi radio is on.
radio	•	Blinking green: There is WiFi activity on the 2.4 GHz band.
	•	Off: The 2.4 GHz WiFi radio is off.

5 GHz radio	•	Solid green: The 5 GHz WiFi radio is on.
	•	Blinking green: There is WiFi activity on the 5 GHz band.
	•	Off: The 5 GHz WiFi radio is off.

Ethernet	•	Solid green: A powered-on device is connected to an Ethernet port.
	•	Blinking green: The Ethernet port is sending or receiving traffic.
	•	Off: No device is connected to an Ethernet port.

WiFi On/Off	Pressing this button for two seconds turns the WiFi radios in the modem
button with	router on and off. If this LED is lit, the WiFi radios are on. If this LED is off,
LED	the WiFi radios are turned off and you cannot use WiFi to connect to the
	modem router.

WPS button	This button lets you use WPS to join the WiFi network without typing the
with LED	WiFi password. The WPS LED blinks during this process and then lights
	solid.

Support and Community

Visit netgear.com/support to get your questions answered and access the latest downloads.

You can also check out our NETGEAR Community for helpful advice at community.netgear.com.

Customer-owned cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network.

If you are experiencing trouble installing your modem router, contact NETGEAR at 1-866-874-8924.

Cable Internet	Support and Activation Contact Information
Provider
Cox	https://www.cox.com/residential/support/home.html
	https://www.cox.com/activate
	1-888-556-1193

Mediacom	https://support.mediacomcable.com
	1-855-Mediacom (1-855-633-4226)

Optimum	https://www.optimum.net/support/contact-us
	https://install.optimum.com/JointInstall
	1-877-810-6750
Sparklight	https://support.sparklight.com
	1-877-692-2253

Spectrum	https://www.spectrum.net/contact-us
	https://activate.spectrum.net
	1-833-267-6094

Xfinity	https://www.xfinity.com/internetsetup
	Use the Xfinity app for Xfinity activation and then use the NETGEAR
	Nighthawk app for router installation.

Note to CATV system installer: This reminder is provided to call the CATV systems installer’s attention to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding and, in particular, specifies that coaxial cable shield shall be connected to the grounding system of the building as close to the point of cable entry as practical.

Quick Start

AC1900 WiFi Cable Modem Router

Model C7000v2

Download the Nighthawk app to get started

For more information about the Nighthawk app, visit Nighthawk-app.com.

Set up your modem router and activate your Internet service with the Nighthawk app.

If you don’t want to use the Nighthawk app, set up your modem router using the instructions in Install using the modem router web interface.

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