Motorola CPEI 775 User Manual

0 (0)

CPEi 775 Series

User Manual

Table

of

Contents

Contents

Chapter 1: Desktop CPEi 775 User Guide

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Powerful Features in a Single Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Front of the CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Back of the CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Operating Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Chapter 2: Installation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Advanced Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Procedure to Log into the CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setup Wizard and Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Chapter 3: Basic Configuration

Personalize Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Password Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Device Time Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Device Name Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Restore Factory Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Internet Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

WiMAX Security Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Firewall Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Dynamic DNS Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Telephony Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Wi-Fi Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Chapter 4: Advanced Configuration

Port Forwarding Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Forwarding Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Local Address Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

DHCP Server Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Lease Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Lease Reservation Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Software Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

68P09301A65-A

i

FEB 2009

 

Certificate Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

About Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Wi-Fi Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Chapter 5: Configuring TCP/IP

Configuring TCP/IP in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Configuring TCP/IP in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Chapter 6: Troubleshooting

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 A Computer Cannot Log On to the CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Cannot Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Additional Troubleshooting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Chapter 7: Important Safety and Legal Information

This Product complies with the following RF energy exposure standards and guidelines: . . 7-1 RF Exposure Compliance and Guidelines Operating Instructions . . . . . . . . . . . . . . . . . . . . . 7-1 FCC Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Industry Canada Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 EU Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Caring for the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Disposal of Motorola Equipment in EU Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Disposal of Motorola Networks Equipment in Non-EU countries . . . . . . . . . . . . . . . . . . . . . 7-4 CMM Disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Copyrights and Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Usage and Disclosure Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

ii

68P09301A65-A

 

FEB 2009

Desktop CPEi 775 User Guide

1

Chapter 1: Desktop CPEi 775 User Guide

Overview

Thank you for purchasing the Motorola CPE Indoor (CPEi) 775 desktop device. The Desktop CPEi allows you to connect to the wireless world easily and seamlessly without complicated installation and setup procedures. In addition, it offers you the ability to make Voice over Internet Protocol (VoIP) calls.

The Desktop CPE indoor (CPEi) device provides the user:

Convenience - with easy plug and play functionality. Compact design.

Control - remote management capability allows easy detection and authentication once the unit is set up.

VoIP - two RJ11 ports allow for Voice over IP calls using your CPEi 775.

Wi-Fi - wireless LAN

The features and the physical appearance of your Desktop CPEi device may differ slightly from the illustration.

Figure 1-1: CPEi 775

For the most recent documentation, visit the Product Documentation page on

www.motorola.com.

68P09301A65-A

1-1

FEB 2009

 

1

Desktop CPEi 775 User Guide

Powerful Features in a Single Unit

The CPE device provides the following features:

WiMAX Authentication

WAN DHCP Client

LAN DHCP Server

Home Gateway Functions

Firewall Protection

Port Forwarding

Wi-Fi

Front of the CPE

The front of the CPE unit contains LED Link/Activity indicators. The LEDs show the status of the initialization during and network connections during power up. The LEDs also indicate the signal strength, and if Wi-Fi is enabled.

Table 1-1 LED Indicator Interface

LED

Status

Wi-Fi

Indicates if Wi-Fi is enabled or disabled.

 

LED on, Wi-Fi is enabled.

 

 

Signal Strength

Full WiMAX Signal Strength is detected

 

when all WiMAX Signal Strength LEDs are

 

lit.

 

• One to two WiMAX Signal Strength

 

LEDs are lit - low signal detected.

 

• Three to five WiMAX Signal Strength

 

LEDs are lit - high signal detected.

 

 

WAN WiMAX

While acquiring access to the WiMAX

 

Network:

 

• All WiMAX Signal Strength LEDs vary

 

between ON, OFF and/or BLINKING

 

status.

 

 

1-2

68P09301A65-A

 

FEB 2009

Desktop CPEi 775 User Guide

1

Back of the CPE

The back of the CPE unit contains the reset switch, AC Power Connector, Ethernet connector, Ethernet LED, Line 1 and Line 2 telephone ports.

Figure 1-2: CPE Ports and Connections

Table 1-2 Port Descriptions

Port

Port Description

Ethernet

Ethernet Port

 

 

Power

AC Power Connector

 

 

Reset

Hardware Reset Button (A paperclip is

 

recommended for accessing this button).

 

 

Phone Line 1

RJ-11 port for use with VoIP.

 

 

Phone Line 2

RJ-11 port for use with VoIP.

 

 

Operating Information

Operating temperature for this unit is 0-40°C (32-104°F).

68P09301A65-A

1-3

FEB 2009

 

1

Desktop CPEi 775 User Guide

1-4

68P09301A65-A

 

FEB 2009

Installation

2

Chapter 2: Installation

Overview

To install the Desktop CPEi 775 Series, review the following sections:

Before You Begin

Easy Setup

Before you Begin

Before you begin installation, check that you have received the following items with your Desktop CPEi 775:

Table 2-1 In the box with your CPE, you should have

Item

Description

AC Power Adapter

Power adapter cord connects the Desktop

 

CPE to an AC electrical outlet.

 

 

Ethernet Cable

The Ethernet cable connects the Internet

 

port on your Desktop CPE to your PC or

 

laptop computer.

 

 

Desktop CPEi 775 Quick Start Guide

Desktop CPEi 775 Quick Start Guide

 

 

In addition, you need:

A computer

An RJ-11 telephone cable (optional). Two RJ-11 telephone cables are required if your service provider has supplied you with two telephone numbers.

Easy Setup

The CPE is easily set up in your home. Basic installation equipment needed are the power adapter and cord, Ethernet cable, a PC or laptop computer and the CPE device. If you want to use the VoIP functionality, you need an RJ-11 phone cable and a telephone.

Perform the following tasks before attaching the power cord or powering up the unit:

Stand the CPE on a flat surface.

Plug the AC power adapter cord into an AC outlet.

Plug one end of the Ethernet cable into the Ethernet connector on the back of the unit.

Plug the other end of the Ethernet cable into the Ethernet connector of your computer.

To use VoIP functionality of the phone, plug one end of the phone line into the activated phone connector on the back of the unit. Phone line activation is dependent upon your service contract.

Plug the other end of the phone line into the phone line connector of your telephone.

68P09301A65-A

2-1

FEB 2009

 

2

Installation

Advanced Setup

The CPE can also be used to connect to a multi-port switch (hub) - purchased separately from the CPE. Connecting the CPE device to a hub allows you to connect more than one computer to your CPE device.

Procedure to Log into the CPE

Before you Begin Configuration

Some settings on your computer need to be verified or changed to ensure that your computer configuration can support the Desktop CPE.

Verify that the IP addresses and DNS settings are automatically generated in your Local Area connection of your Internet Protocol (TCP/IP) properties. Refer to the chapter titled “Configuring TCP/IP” for additional information.

Logging in to the CPE

Use the following procedure to log into the Desktop CPE:

1.On a computer that is connected to the Desktop CPE, open a web browser.

2.In the Address or Location field, type http://mywimax. and press ENTER to display the login screen.

Include the period (.) after http://mywimax. in order to access the login screen.

NOTE

Enter the IP address: http://192.168.15.1 into Address field in order to gain access to your CPE. If you cannot access the CPE, refer to the chapter titled: Configuring TCP/IP for more information.

3.The Welcome to Motorola WiMAX CPE screen is displayed and prompts you for a password.

2-2

68P09301A65-A

 

FEB 2009

Installation

2

Figure 2-1: Login Screen

4.In the Password field, type the password (default is motorola).

5.Click Login.

6.First time users see a pop-up box that states: “The Wizard application will guide you through for the first time configuration”. Click OK button to continue.

7.Click the OK button to launch the wizard application.

Setup Wizard and Authentication

Step 1 - Change Password

Once you have launched the setup wizard, you are prompted to change your password. Motorola recommends using a password to protect your home network and CPE device. Passwords are case sensitive.

To change your password:

Ensure the “Enable Login Password Protection” box is checked.

Enter a New Login Password in the box. Passwords can be no more than 20 characters in length.

Re-type your new password in the Confirm New Login Password box.

Click Next.

If you forget your password, you can reset it back to the default (motorola) password. To reset the password, press and hold the reset button on the back of your CPE for 5 or more seconds. Before resetting the CPE, ensure that the power is ON.

Step 2 - Device Time

This screen allows you to set the time zone and to enable Daylight Savings Time (when applicable) for your location.

Select the appropriate time zone for your location from the drop-down box.

68P09301A65-A

2-3

FEB 2009

 

2

Installation

Check the box that is called “Auto Adjust for Daylight Savings Time” if you live in a region that observes Daylight Savings Time. This box is checked by default.

Click the Next button.

Step 3 - WiMAX Security

The WiMAX Security tab contains your authentication method. Check with your service provider to determine if they require a user name and password for authentication purposes.

If the Authentication Method is EAP-TLS, no User Name and Password are required. Enter the Realm information supplied by your service provider. Click the Next button.

If the Authentication Method is EAP-TTLS/MS-CHAPv2, enter a User Name and Password, and Realm information supplied by your Service Provider. Once you have entered the User Name/Password/Realm information, click the Next button.

If you are unsure of the Authentication Method, select EAP-TLS (which is the default) and click the Next button.

Step 4 - Account

The Account tab allows you to manage Voice over IP (VoIP) related services. Please consult with your telephony service provider for these settings.

Click the Apply button when finished.

Congratulations! You have now completed the setup of your WiMAX connection. Click OK on the Congratulations! dialog box.

A status screen appears that shows Network status and telephony status. The Network Status screen provides any status associated with your WiMAX Wireless Broadband connection. The Telephony Status screen provides status of your telephony service.

The Restart button is used to restart the device. The restart button is available on every screen.

The Wizard button starts the set-up wizard over again.

The Refresh button refreshes the screen with the current status.

The Auto Refresh button allows the web browser to automatically refresh at the interval determined in the Control Panel menu.

2-4

68P09301A65-A

 

FEB 2009

Motorola CPEI 775 User Manual

Installation

2

Figure 2-2: Status Screen

Restart Button

Figure 2-3: Restart Button

68P09301A65-A

2-5

FEB 2009

 

2

Installation

2-6

68P09301A65-A

 

FEB 2009

Basic Configuration

3

Chapter 3: Basic Configuration

Once the CPE setup has been completed, you can log in to your CPE from any computer on your home network. To log in type the device name in the address bar on your computer. The default device name is mywimax.

This section describes the PERSONALIZE, INTERNET, STATUS, and Wi-Fi basic Menus that are available.

Personalize Menu

The Personalize menu provides the following tabs:

Password

Device Time

Device Name

Restore Factory Settings

Figure 3-1: Personalize Menu

68P09301A65-A

3-1

FEB 2009

 

3

Basic Configuration

Password Tab

The password tab allows you to enable/disable password protection. You can also change your password here. Be sure to click the Apply button when finished

.

Table 3-1 Password Tab

Field or Button

Description

Enable Login Password Protection

Checking this box requires login password

 

protection.

 

 

New Login Password

Enter your new password here. Maximum

 

20 characters. Passwords are case

 

sensitive.

 

 

Confirm New Login Password

Re-enter your new password here, exactly

 

as entered in the previous step.

 

 

Device Time Tab

The Device Time tab allows you to establish the time zone for your location. It also allows you to automatically adjust for Daylight Savings Time if necessary. Be sure to click the Apply button when finished.

Table 3-2 Device Time Tab

Field or Button

Description

Current Local Time

Current Local Time

 

 

Time Zone

Select your local time zone from the drop-

 

down box.

 

 

Auto Adjust for Daylight Saving Time

Check this box if your location observes

 

Daylight Savings Time. (Default is

 

checked)

 

 

Device Name Tab

The Device Name tab allows you to rename your CPE device. The Device Name is the name you enter on an internet browser address bar to access your CPE device. Be sure to click the Apply button when finished.

Table 3-3 Device Name Tab

Field or Button

Description

New Device Name

Enter the new name for the CPE device.

 

Maximum 20 characters.

 

 

3-2

68P09301A65-A

 

FEB 2009

Basic Configuration

3

Restore Factory Settings Tab

The Restore Factory Settings Tab resets your CPE to the manufacturers default settings. Be sure to click the Apply button if you are sure that you want to reset factory settings.

Table 3-4 Restore Factory Settings Tab

Field or Button

Description

Restore Factory Settings

Checking this box restores the CPE to

 

factory default settings. The device

 

restarts when you click Apply.

 

 

Internet Menu

The Internet menu provides the following tabs:

WiMAX Security

Internet Protocol

Firewall

Dynamic DNS

Figure 3-2: Internet Menu

68P09301A65-A

3-3

FEB 2009

 

3

Basic Configuration

WiMAX Security Tab

The WiMAX Security tab contains your authentication method. Check with your service provider to determine a user name and password are required for authentication purposes.

Table 3-5 WiMAX Security Tab

Field or Button

Description

Authentication Method

Drop down box allows you to select either

 

EAP-TLS (default) or EAP-TTLS/MS-

 

CHAPv2.

 

 

User Name (EAP-TTLS/MS-CHAPv2 only)

Enter the User Name supplied by your

 

service provider.

 

 

Password (EAP-TTLS/MS-CHAPv2 only)

Enter the Password supplied by your

 

service provider.

 

 

Realm

Supplied by your service provider.

 

 

If your authentication method is EAP-TLS, then a User Name and Password are not necessary.

Click the Apply button.

Internet Protocol Tab

Please check with your service provider for these settings. If you are unsure of the settings, leave the default values set and click the Apply button.

If your service provider has instructed you to change any of these settings, be sure to click the Apply button when you are finished.

Firewall Tab

A firewall helps to protect your home network from unauthorized access. It also helps to manage authorized access from the internet to your CPE.

Table 3-6 Firewall Tab

Field or Button

Description

Enable Firewall

Check this box to enable the firewall for

 

your home network.

 

 

Enable Web Login from Internet

(Grayed out if Enable Firewall is not

 

selected).

 

Check this box to enables you to access

 

your CPE device from a network other

 

than your own.

 

 

Web Login Port from Internet

Choose a port number to connect to when

 

logging in from a network other than your

 

own. The default is 8080.

 

 

3-4

68P09301A65-A

 

FEB 2009

Basic Configuration

3

Table 3-6 Firewall Tab

Field or Button

Description

Enable ping from Internet

Enables the CPE to respond to a ping from

 

the Internet. This option would be enabled

 

to allow testing only. Do not leave this

 

enabled.

 

 

Be sure to click the Apply button once you are finished.

Dynamic DNS Tab

Dynamic Domain Name Service (DDNS) allows a user with a non-static IP address to keep their domain name associated with an ever changing IP address. As an example, DDNS is used when you are hosting your own website.

Table 3-7 Dynamic DNS Tab

Field or Button

Description

Enable DDNS

Check this box to Enable DDNS (default is

 

unchecked).

 

 

DDNS Service Provider

Select DDNS Service Provider that you

 

belong to from the drop-down box.

 

 

DDNS User Name

Only valid if Enable DDNS is checked.

 

Enter your DDNS account user name.

 

 

DDNS Password

Only valid if Enable DDNS is checked.

 

Enter your DDNS account password.

 

 

DDNS Host Name

Only valid if Enable DDNS is checked.

 

Enter the DDNS Host Name. This is

 

assigned by the DDNS service.

 

 

Be sure to click the Apply button once you are finished.

Status Menu

The Status menu provides the following tabs:

Network

Telephony

68P09301A65-A

3-5

FEB 2009

 

Loading...
+ 40 hidden pages