HP ffice et Pro 7740 Wide Format All-in- One series
User Guide
Copyright information |
HP Company notices |
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© 2016 HP Development Company, L.P. |
The information contained in this document is |
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Edition 1, 6/2016 |
subject to change without notice. |
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All rights reserved. Reproduction, adaptation, |
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or translation of this material is prohibited |
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without prior written permission of HP, except |
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as allowed under copyright laws. |
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The only warranties for HP products and |
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services are set forth in the express warranty |
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statements accompanying such products and |
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services. Nothing herein should be construed |
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as constituting an additional warranty. HP shall |
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not be liable for technical or editorial errors or |
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omissions contained herein. |
Acknowledgements
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
Mac, OS X, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
-Read and understand all instructions in the documentation that comes with the printer.
-Observe all warnings and instructions marked on the product.
-Unplug this product from wall outlets before cleaning.
-Do not install or use this product near water, or when you are wet.
-Install the product securely on a stable surface.
-Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
-If the product does not operate normally, see Solve a problem.
-There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
Table of contents
1 How do I? ...................................................................................................................................................... |
1 |
2 Get started .................................................................................................................................................... |
2 |
Accessibility ............................................................................................................................................................ |
2 |
HP EcoSolutions (HP and the Environment) .......................................................................................................... |
3 |
Manage power ..................................................................................................................................... |
3 |
Quiet Mode ........................................................................................................................................... |
4 |
Optimize Printing Supplies .................................................................................................................. |
5 |
Understand the printer parts ................................................................................................................................. |
5 |
Top and front view ............................................................................................................................... |
6 |
Printing supplies area .......................................................................................................................... |
6 |
Back view ............................................................................................................................................. |
7 |
Use the printer control panel ................................................................................................................................. |
7 |
Lift the control panel ........................................................................................................................... |
7 |
Overview of buttons and lights ........................................................................................................... |
8 |
Control panel display icons ................................................................................................................. |
8 |
Function tabs ....................................................................................................................................... |
9 |
Change printer settings ..................................................................................................................... |
10 |
Use shortcuts .................................................................................................................................... |
10 |
Dashboard ......................................................................................................................................... |
10 |
Paper basics ......................................................................................................................................................... |
10 |
Recommended papers for printing ................................................................................................... |
11 |
Order HP paper supplies ................................................................................................................... |
12 |
Tips for selecting and using paper .................................................................................................... |
12 |
Work with trays .................................................................................................................................................... |
13 |
Load paper ........................................................................................................................................................... |
14 |
Load an original on the scanner glass ................................................................................................................. |
24 |
Load an original in the document feeder ............................................................................................................ |
25 |
Update the printer ............................................................................................................................................... |
26 |
Open the HP printer software (Windows) ............................................................................................................ |
27 |
Turn the printer off .............................................................................................................................................. |
27 |
3 Print ........................................................................................................................................................... |
28 |
Print documents .................................................................................................................................................. |
28 |
Print brochures .................................................................................................................................................... |
29 |
Print on envelopes ............................................................................................................................................... |
30 |
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Print photos ......................................................................................................................................................... |
31 |
Print on special and custom-size paper .............................................................................................................. |
33 |
Print on both sides (duplexing) ........................................................................................................................... |
35 |
Print with mobile devices .................................................................................................................................... |
35 |
Print from mobile devices ................................................................................................................. |
35 |
Access printer features and troubleshooting information from mobile devices ............................. |
36 |
Tips for successful printing ................................................................................................................................. |
36 |
4 Copy and scan .............................................................................................................................................. |
39 |
Copy ..................................................................................................................................................................... |
39 |
Scan ...................................................................................................................................................................... |
39 |
Scan to a computer ............................................................................................................................ |
40 |
Scan to a memory device .................................................................................................................. |
41 |
Scan to email ..................................................................................................................................... |
41 |
Set up Scan to Email ....................................................................................................... |
42 |
Scan a document or photo to email ................................................................................ |
42 |
Change account settings ................................................................................................. |
43 |
Scan using Webscan .......................................................................................................................... |
43 |
Scanning documents as editable text ............................................................................................... |
44 |
Scan documents as editable text ................................................................................... |
44 |
Guidelines for scanning documents as editable text ..................................................... |
45 |
Create a new scan shortcut (Windows) ............................................................................................. |
46 |
Change scan settings (Windows) ...................................................................................................... |
46 |
Tips for copy and scan success ............................................................................................................................ |
47 |
5 Fax ............................................................................................................................................................. |
48 |
Send a fax ............................................................................................................................................................ |
48 |
Send a standard fax .......................................................................................................................... |
48 |
Send a standard fax from the computer ........................................................................................... |
49 |
Send a fax from a phone ................................................................................................................... |
49 |
Send a fax using monitor dialing ...................................................................................................... |
50 |
Send a fax using printer memory ...................................................................................................... |
50 |
Send a fax to multiple recipients ...................................................................................................... |
51 |
Send a fax in Error Correction Mode ................................................................................................. |
51 |
Receive a fax ........................................................................................................................................................ |
52 |
Receive a fax manually ...................................................................................................................... |
52 |
Set up backup fax .............................................................................................................................. |
53 |
Reprint received faxes from memory ............................................................................................... |
53 |
Forward faxes to another number .................................................................................................... |
54 |
Set automatic reduction for incoming faxes .................................................................................... |
54 |
Block unwanted fax numbers ........................................................................................................... |
55 |
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Set up phone book contacts ................................................................................................................................ |
56 |
Create and edit a phone book contact .............................................................................................. |
56 |
Create and edit a group phone book contact .................................................................................... |
57 |
Delete phone book contacts ............................................................................................................. |
57 |
Print a list of phone book contacts ................................................................................................... |
58 |
Change fax settings ............................................................................................................................................. |
58 |
Configure the fax header ................................................................................................................... |
58 |
Set the answer mode (Auto answer) ................................................................................................. |
58 |
Set the number of rings before answering ....................................................................................... |
59 |
Change the answer ring pattern for distinctive ring ......................................................................... |
59 |
Set the dial type ................................................................................................................................ |
60 |
Set the redial options ........................................................................................................................ |
60 |
Set the fax speed ............................................................................................................................... |
61 |
Set the fax sound volume ................................................................................................................. |
61 |
Fax and digital phone services ............................................................................................................................ |
62 |
Fax on Voice over Internet Protocol .................................................................................................................... |
62 |
Use reports .......................................................................................................................................................... |
62 |
Print fax confirmation reports .......................................................................................................... |
63 |
Print fax error reports ....................................................................................................................... |
64 |
Print and view the fax log ................................................................................................................. |
64 |
Clear the fax log ................................................................................................................................ |
64 |
Print the details of the last fax transaction ...................................................................................... |
64 |
Print a Caller ID Report ...................................................................................................................... |
65 |
View the Call History ......................................................................................................................... |
65 |
Additional fax setup ............................................................................................................................................ |
65 |
Set up faxing (parallel phone systems) ............................................................................................ |
66 |
Select the correct fax setup for your home or office ..................................................... |
67 |
Case A: Separate fax line (no voice calls received) ......................................................... |
68 |
Case B: Set up the printer with DSL ................................................................................ |
69 |
Case C: Set up the printer with a PBX phone system or an ISDN line ............................. |
70 |
Case D: Fax with a distinctive ring service on the same line .......................................... |
71 |
Case E: Shared voice/fax line .......................................................................................... |
72 |
Case F: Shared voice/fax line with voice mail ................................................................. |
73 |
Case G: Fax line shared with computer modem (no voice calls received) ...................... |
74 |
Set up the printer with a computer dial-up modem .................................... |
75 |
Set up the printer with a computer DSL/ADSL modem ................................ |
76 |
Case H: Shared voice/fax line with computer modem ................................................... |
77 |
Shared voice/fax with computer dial-up modem ........................................ |
77 |
Shared voice/fax with computer DSL/ADSL modem .................................... |
79 |
Case I: Shared voice/fax line with answering machine .................................................. |
80 |
Case J: Shared voice/fax line with computer modem and answering machine ............. |
82 |
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Shared voice/fax line with computer dial-up modem and answering |
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machine ........................................................................................................ |
82 |
Shared voice/fax line with computer DSL/ADSL modem and answering |
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machine ........................................................................................................ |
84 |
Case K: Shared voice/fax line with computer dial-up modem and voice mail ............... |
85 |
Serial-type fax setup ......................................................................................................................... |
87 |
Test fax setup .................................................................................................................................... |
88 |
6 Web Services ............................................................................................................................................... |
89 |
What are Web Services? ....................................................................................................................................... |
89 |
Set up Web Services ............................................................................................................................................. |
89 |
Use Web Services ................................................................................................................................................. |
90 |
HP ePrint ............................................................................................................................................ |
91 |
Print apps .......................................................................................................................................... |
91 |
Remove Web Services .......................................................................................................................................... |
92 |
7 Work with cartridges ................................................................................................................................... |
93 |
Information on cartridges and the printhead ..................................................................................................... |
93 |
Check the estimated ink levels ............................................................................................................................ |
94 |
Replace the cartridges ......................................................................................................................................... |
94 |
Order ink cartridges ............................................................................................................................................. |
96 |
Store printing supplies ........................................................................................................................................ |
96 |
Anonymous usage information storage .............................................................................................................. |
96 |
Ink cartridge warranty information ..................................................................................................................... |
97 |
8 Network setup ............................................................................................................................................. |
98 |
Set up the printer for wireless communication ................................................................................................... |
98 |
Before you begin ............................................................................................................................... |
98 |
Set up the printer on your wireless network .................................................................................... |
99 |
Change the connection type ............................................................................................................. |
99 |
Test the wireless connection ........................................................................................................... |
100 |
Turn on or off the wireless capability of the printer ....................................................................... |
100 |
Change network settings .................................................................................................................................. |
100 |
Use Wi-Fi Direct ................................................................................................................................................. |
102 |
9 Printer management tools .......................................................................................................................... |
105 |
Toolbox (Windows) ............................................................................................................................................ |
105 |
HP Utility (OS X) ................................................................................................................................................. |
105 |
Embedded web server ....................................................................................................................................... |
105 |
About cookies .................................................................................................................................. |
106 |
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Open the embedded web server ..................................................................................................... |
106 |
Embedded web server cannot be opened ...................................................................................... |
107 |
10 Solve a problem ....................................................................................................................................... |
108 |
Jams and paper-feed issues .............................................................................................................................. |
108 |
Clear a paper jam ............................................................................................................................. |
108 |
Read general instructions in the Help for clearing paper jams .................................... |
108 |
Clear a print carriage jam ................................................................................................................ |
115 |
Read general instructions in the Help for clearing a print carriage jams .................... |
115 |
Learn how to avoid paper jams ....................................................................................................... |
115 |
Solve paper-feed problems ............................................................................................................. |
116 |
Printing issues ................................................................................................................................................... |
116 |
Fix problems with page not printing (unable to print) ................................................................... |
116 |
Read general instructions in the Help for unable to print issues ................................ |
117 |
Fix print quality issues .................................................................................................................... |
121 |
Read general instructions in the Help for resolving print quality issues ..................... |
121 |
Copy issues ........................................................................................................................................................ |
124 |
Scan issues ........................................................................................................................................................ |
124 |
Fax issues ........................................................................................................................................................... |
125 |
Run the fax test ............................................................................................................................... |
125 |
What to do if the fax test failed ...................................................................................................... |
125 |
Troubleshoot fax problems ............................................................................................................. |
129 |
Read general instructions in the Help for specific fax problems ................................................... |
129 |
The display always shows Phone ff Hook .................................................................. |
129 |
The printer is having problems sending and receiving faxes ...................................... |
129 |
The printer cannot receive faxes, but can send faxes .................................................. |
131 |
The printer cannot send faxes, but can receive faxes .................................................. |
132 |
Fax tones are recorded on my answering machine ...................................................... |
132 |
The computer cannot receive faxes (HP Digital Fax) ................................................... |
133 |
Network and connection issues ........................................................................................................................ |
133 |
Fix wireless connection ................................................................................................................... |
133 |
Find network settings for wireless connection .............................................................................. |
133 |
Fix Wi-Fi Direct connection ............................................................................................................. |
134 |
Fix Ethernet connection .................................................................................................................. |
134 |
Printer hardware issues ..................................................................................................................................... |
134 |
Get help from the printer control panel ............................................................................................................ |
135 |
Understand printer reports ............................................................................................................................... |
135 |
Printer status report ....................................................................................................................... |
136 |
Network configuration page ........................................................................................................... |
136 |
Print quality report .......................................................................................................................... |
136 |
Wireless test report ......................................................................................................................... |
136 |
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Web access test report .................................................................................................................... |
136 |
Solve problems using Web Services .................................................................................................................. |
136 |
Maintain the printer ........................................................................................................................................... |
137 |
Clean the scanner glass .................................................................................................................. |
137 |
Clean the exterior ............................................................................................................................ |
138 |
Clean the document feeder ............................................................................................................. |
138 |
Maintain the printhead and cartridges ........................................................................................... |
139 |
Restore original factory defaults and settings ................................................................................................. |
140 |
HP support ......................................................................................................................................................... |
141 |
Appendix A Technical information ................................................................................................................. |
143 |
Specifications ..................................................................................................................................................... |
143 |
Regulatory information ..................................................................................................................................... |
145 |
Regulatory Model Number .............................................................................................................. |
146 |
FCC statement ................................................................................................................................. |
147 |
Notice to users in Korea .................................................................................................................. |
147 |
VCCI (Class B) compliance statement for users in Japan ................................................................ |
148 |
Notice to users in Japan about the power cord .............................................................................. |
148 |
Noise emission statement for Germany ......................................................................................... |
148 |
Visual display workplaces statement for Germany ........................................................................ |
148 |
Notice to users of the U.S. telephone network: FCC requirements ................................................ |
149 |
Notice to users of the Canadian telephone network ...................................................................... |
150 |
Notice to users of the German telephone network ........................................................................ |
150 |
Australia wired fax statement ........................................................................................................ |
151 |
European Union Regulatory Notice ................................................................................................. |
151 |
Products with wireless functionality ............................................................................ |
151 |
European telephone network declaration (Modem/Fax) ............................................. |
151 |
Declaration of conformity ............................................................................................................... |
152 |
Regulatory information for wireless products ............................................................................... |
152 |
Exposure to radio frequency radiation ......................................................................... |
153 |
Notice to users in Brazil ................................................................................................ |
153 |
Notice to users in Canada ............................................................................................. |
154 |
Notice to users in Taiwan .............................................................................................. |
154 |
Notice to users in Mexico .............................................................................................. |
155 |
Notice to users in Japan ................................................................................................ |
155 |
Notice to users in Korea ................................................................................................ |
155 |
Environmental product stewardship program .................................................................................................. |
155 |
Eco-Tips ........................................................................................................................................... |
156 |
European Union Commission Regulation 1275/2008 .................................................................... |
156 |
Paper ............................................................................................................................................... |
156 |
Plastics ............................................................................................................................................ |
156 |
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Material safety data sheets ............................................................................................................ |
156 |
Recycling program .......................................................................................................................... |
156 |
HP inkjet supplies recycling program ............................................................................................. |
156 |
Power consumption ........................................................................................................................ |
157 |
Disposal of waste equipment by users ........................................................................................... |
157 |
Chemical substances ....................................................................................................................... |
157 |
Restriction of hazardous substance (Ukraine) ............................................................................... |
157 |
Restriction of hazardous substance (India) .................................................................................... |
157 |
China SEPA Eco Label User Information .......................................................................................... |
158 |
China Energy Label for Printer, Fax and Copier ............................................................................... |
158 |
The Table of Hazardous Substances/Elements and their Content (China) .................................... |
159 |
EPEAT ............................................................................................................................................... |
159 |
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... |
160 |
Battery disposal in Taiwan .............................................................................................................. |
161 |
California Perchlorate Material Notice ............................................................................................ |
161 |
Battery notice for Brazil .................................................................................................................. |
161 |
EU Battery Directive ........................................................................................................................ |
162 |
Index ........................................................................................................................................................... |
163 |
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1How do I?
●Get started
●Copy and scan
●Fax
●Web Services
●Work with cartridges
●Network setup
●Printer management tools
●Solve a problem
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This guide provides details about how to use the printer and how to resolve problems.
●Accessibility
●HP EcoSolutions (HP and the Environment)
●Understand the printer parts
●Use the printer control panel
●Paper basics
●Work with trays
●Load paper
●Load an original on the scanner glass
●Load an original in the document feeder
●Update the printer
●Open the HP printer software (Windows)
●Turn the printer off
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.
Support
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging website (www.hp.com/accessibility).
For accessibility information for OS X, visit the Apple website at www.apple.com/accessibility.
2 Chapter 2 Get started |
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HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.
For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.
●Manage power
●Quiet Mode
●Optimize Printing Supplies
Use Sleep Mode, uto-off and Schedule Printer n/ ff to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after five minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch .
2.Touch Sleep Mode, and then touch the desired option.
Autooff
This feature turns the printer off after 8 hours of inactivity to help reduce energy use. utoff turns the printer off completely, so you must use the Power button to turn the printer back on.
If your printer supports this energy saving feature, utoon printer capabilities and connection options. Even when after 5 minutes of inactivity to help reduce energy use
ff is automatically enabled or disabled depending utoff is disabled, the printer enters Sleep mode
●utoff is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct capability, or is not using these capabilities.
●utoff is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
Schedule On and ff
Use this feature to automatically turn the printer on or off on selected days. For example, you can schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you save energy during the night and weekends.
Use the following instructions to schedule the day and time for On and ff.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch .
2. Touch Schedule Printer n/ ff.
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HP EcoSolutions (HP and the Environment) 3 |
3. You can touch Schecule n/ ff to get to the time settings after setting one of these to ON.
4.Touch the desired option, and follow the onscreen messages to set the day and time to turn the printer off and on.
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CAUTION: Always turn the printer off properly, using either Schedule ff or |
(the Power button) located |
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on the front left side of the printer.
If you improperly turn the printer off, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues.
Never turn off the printer when cartridges are missing. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining cartridges, or damage to the ink system.
Quiet Mode slows down printing to reduce overall noise without affecting print quality. It only works when printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode off. Quiet Mode is off by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
To turn on Quiet Mode from the printer control panel
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2.Touch Quiet Mode .
3.Touch ff next to Quiet Mode to turn it on.
To create a schedule for Quiet Mode from the printer control panel
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2.Touch Quiet Mode .
3.Touch ff next to Quiet Mode to turn it on.
4.Touch ff next to Schedule, and then change the start time and end time of the schedule.
To turn on Quiet Mode while the printer is printing
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then select the current print job in progress.
2.On the printing screen, touch (Quiet Mode) to turn it on.
NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print job.
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To turn Quiet Mode on or off from the printer software (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Quiet Mode .
3. Select On or ff .
4.Click Save Setting.
To turn Quiet Mode on or off from the printer software (OS X)
1.Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder.
2.Select the printer.
3.Click Quiet Mode .
4. Select On or ff .
5.Click Apply Now.
To turn Quiet Mode on or off from the Embedded Web Server (EWS)
1.Open the EWS. For more information, see Open the embedded web server.
2.Click the Settings tab.
3. In the Preferences section, select Quiet Mode , and then select On or ff .
4.Click Apply.
To optimize printing supplies such as ink and paper, try the following:
●Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle.
●Optimize paper usage by printing on both sides of the paper.
●Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
●Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
This section contains the following topics:
●Top and front view
●Printing supplies area
●Back view
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Understand the printer parts 5 |
1Document feeder
2Document feeder paper-width guides
3Document feeder tray
4Scanner lid
5Scanner glass
6Cartridge access door
7Output tray
8Output tray extension
9 |
Input tray / Tray 1 |
10Input tray / Tray2
11Power button
12Front USB port
13Control panel display
1Printhead
6 Chapter 2 Get started |
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2Cartridges
3Cartridge access door
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn the printer off when a cartridge is missing.
1 Fax port (2-EXT)
2Fax port (1-LINE)
3 Ethernet network port
4 Rear USB port
5Power input
6Rear access panel
This section contains the following topics:
●Lift the control panel
●Overview of buttons and lights
●Control panel display icons
●Function tabs
●Change printer settings
●Use shortcuts
●Dashboard
You can move the control panel for easier use.
●Use the handle at the bottom left of the control panel to slowly lift or lower it.
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Use the printer control panel 7 |
NOTE: Return the control panel to its original position by pushing down the left side until it back into place.
The following diagram and related table provide a quick reference to the printer control panel features.
Label |
Name and Description |
1Home button: Returns to the home screen from any other screen.
2Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons that appear on the display, see Control panel display icons.
3Wireless light: Indicates the status of the printer's wireless connection.
●Solid blue light indicates that wireless connection has been established and you can print.
●Blinking light indicates wireless error. Refer to the message on the printer display.
●If the wireless light is off, wireless is turned off.
4Back button: Returns to the previous menu.
5Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current operation when on other screens.
To access the icons, touch or swipe down the tab at the top of a screen to open the Dashboard, and then touch the icon.
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Icon |
Purpose |
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Setup: Displays the setup screen for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax |
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setup, and other maintenance settings and generating reports. |
Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless communication.
NOTE: |
(Ethernet) and |
(Wireless) will not be displayed at the same time. Showing the Ethernet icon or |
the wireless icon depends on the way your printer is connected to the network. If the network connection of the printer has not been set up, then the printer control panel display shows (Wireless) by default.
HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or view the printer email address. For more information, see HP ePrint .
Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You can also change settings and print a guide.
Ink: Displays the estimated ink levels.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until prompted to do so.
Fax Status: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
HP EcoSolutions: Displays a screen where you can configure some of the printer's environmental features.
Function tabs are located at the bottom of the screen.
Function tab |
Purpose |
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(Shortcuts) |
Access to shortcuts you have created. |
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Copy |
Copy document, or ID card. |
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Scan |
Scan document or photo to email, USB ash drive, network folder, or computer. |
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Photo |
View photo, print photo or create passport photo. |
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Fax |
Set up fax, send fax, or reprint received fax. |
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Apps |
Access to the apps for your printer. |
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Use the printer control panel 9 |
Use the control panel to change the printer functions and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer management tools in the software.
For more information about these tools, see Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1.From the control panel display, select a desired function tab such as Copy or Scan .
2.After selecting a function, touch ( Settings ), scroll through the available settings, and then touch the setting you want to change.
3.Follow the prompts on the control panel display to change the settings.
TIP: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2.Touch and scroll through the screens.
3.Touch the screen items to select screens or options.
TIP: Touch (Home) to return to the Home screen.
Using shortcuts on the printer control panel, you can create a collection of the tasks frequently used from all features available in the function folders.
Once shortcuts are created, you can access to them on the Home screen or through the Shortcuts tab.
The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current and scheduled printer tasks.
To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.
The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.
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HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●Recommended papers for printing
●Order HP paper supplies
●Tips for selecting and using paper
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
●HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), 5 x 7 inches (13 x 18 cm),11 x 17 inches, and in two finishes - glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.
●HP Advanced Photo Paper
This glossy photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
●HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches and 4 x 6 inches 10 x 15 cm. It is acid-free for longer lasting documents.
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Paper basics 11 |
Business documents
●HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
●HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
●HP Brochure Paper 180g Matt or HP Professional Paper 180 Matt
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.
●HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
●HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.
●HP ffice Paper
HP ffice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.
The printer is designed to work well with most types of office paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
For the best results, observe the following guidelines.
●Load only one type and one size of paper at a time into a tray or document feeder.
●Make sure the paper is loaded correctly when loading from the input tray or document feeder.
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●Do not overload the tray or document feeder.
●To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray or document feeder:
—Multipart forms
—Media that is damaged, curled, or wrinkled
—Media with cutouts or perforations
—Media that is heavily textured, embossed, or does not accept ink well
—Media that is too lightweight or stretches easily
—Media that contains staples or clips
By default, the printer draws paper from Tray 1. If Tray 1 is empty and Tray 2 is installed and contains paper, the printer draws paper from Tray 2.
You can change the behaviors using the following features:
●Default Tray: Set the default tray from which the printer draws paper first when paper of the same size is loaded in both Tray 1 and Tray 2.
●Tray Lock: Lock a tray to prevent it from accidental use; for example, when you have loaded special paper (such as letterhead or preprinted paper).
The printer will not use a locked tray even when the other tray is empty.
NOTE: For better experience, load only one type of paper in a tray.
NOTE: Tray 2 supports only plain paper.
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Load paper in both trays. For more information, see Load |
the other tray is empty. |
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Turn off tray lock. |
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Have paper loaded in both trays and use paper from one of the |
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Load paper of the same size in both trays. |
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Set the desired tray as the default tray. |
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Be able to choose from plain paper and another paper type that |
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Load special paper in main input tray and plain paper in Tray |
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NOTE: For better experience, load only one type of paper in a |
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Lock the main input tray and set Tray 2 as the default tray. |
tray. |
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To change tray settings
NOTE: You can also change the tray settings from the HP printer software or EWS.
To access EWS and the printer software, see Embedded web server and Open the HP printer software (Windows).
1.Make sure the printer is turned on.
2.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Setup).
3.Scroll and touch Tray and Paper Management.
4.Select either Default Tray or Tray Lock, and then select the appropriate option.
To turn on automatic selection of tray or paper source (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Set Preferences under Print, Scan & Fax .
3.In the Printing preferences dialog box, click the Printing Shortcuts tab.
4.From the Paper Source drop-down list, select one of the auto selection options.
5.Click OK twice to close the dialog box and accept changes.
To turn on automatic selection of tray or paper source (OS X)
1.From the File menu in your software, choose Print.
2.Make sure your printer is selected.
3.Select Automatically Select from the Source pop-up menu, click Show Details to access the print options.
To load standard paper
To learn how to use Tray 2, see Work with trays.
1.Pull out the input tray completely.
2.Slide the paper guides towards the edges of the tray as far as possible.
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●To slide the paper-width guides, press the button on the left paper-width guide and slide the guide at the same time.
●To slide the paper-length guide, press the button on the paper-length guide and slide the guide at the same time.
3.Insert the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray. Also, make sure the stack of paper does not exceed the stack height marking on the right edge of the tray.
NOTE: Tray 2 supports only plain paper A4 or Letter-size and larger. Do not load paper while the printer is printing.
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Load paper 15 |
4.Adjust the paper-width guides and the paper-length guide until they touch the edge of the stack of paper.
5.Check the input tray area inside the printer. If there is paper, remove the paper.
6.Reinsert the input tray into the printer.
7.Pull out the output tray extension.
To load B-size paper
1.Pull out the input tray completely.
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2.If there is other paper in the input tray,remove the paper.
3.Press the button lower right of tray,pull out the input tray extension.
4.Slide the paper guides towards the edges of the tray as far as possible.
●To slide the paper-width guides, press the button on the left paper-width guide and slide the guide at the same time.
●To slide the paper-length guide, press the button on the paper-length guide and slide the guide at the same time.
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Load paper 17 |