HP Officejet 7612 User Manual

HP Officejet 7610 Wide Format e-All-in-

One

User Guide

Copyright information	Hewlett-Packard Company notices
© 2014 Copyright Hewlett-Packard	The information contained in this document
Development Company, L.P.	is subject to change without notice.
Edition 2, 1/2014	All rights reserved. Reproduction,
	adaptation, or translation of this material is
	prohibited without prior written permission
	of Hewlett-Packard, except as allowed
	under copyright laws.
	The only warranties for HP products and
	services are set forth in the express
	warranty statements accompanying such
	products and services. Nothing herein
	should be construed as constituting an
	additional warranty. HP shall not be liable
	for technical or editorial errors or omissions
	contained herein.

Acknowledgements

Microsoft, Windows, Windows XP, Windows Vista, Windows 7, and Windows 8 are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1.Read and understand all instructions in the documentation that comes with the printer.

2.Observe all warnings and instructions marked on the product.

3.Unplug this product from wall outlets before cleaning.

4.Do not install or use this product near water, or when you are wet.

5.Install the product securely on a stable surface.

6.Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7.If the product does not operate normally, see Solve a problem on page 96.

8.There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Table of contents

1 Get started ........................................................................................................................................................	1
Accessibility ..........................................................................................................................................	2
HP EcoSolutions (HP and the Environment) ........................................................................................	3
Manage Power .....................................................................................................................	3
Optimize Printing Supplies ...................................................................................................	3
Understand the printer parts .................................................................................................................	5
Front view ............................................................................................................................	5
Printing supplies area ..........................................................................................................	6
Back view .............................................................................................................................	6
Use the printer control panel ................................................................................................................	7
Overview of buttons and lights .............................................................................................	7
Control panel display icons ..................................................................................................	7
Change printer settings ........................................................................................................	8
Select the mode ..................................................................................................	9
To select a different mode ...................................................................................	9
To change settings for a mode ............................................................................	9
Change the printer settings .................................................................................	9
HP Digital Solutions ............................................................................................................................	10
HP Digital Scan (Scan to computer and Scan to Email) ....................................................	10
HP Digital Fax (Fax to PC and Fax to Mac) .......................................................................	10
Select print paper ...............................................................................................................................	11
Recommended papers for printing and copying ................................................................	11
Recommended papers for photo printing ..........................................................................	12
Tips for selecting and using paper .....................................................................................	13
Load an original on the scanner glass ................................................................................................	14
Load an original in the automatic document feeder (ADF) .................................................................	15
Load paper .........................................................................................................................................	16
Load standard-size paper ..................................................................................................	16
Load envelopes .................................................................................................................	16
Load cards and photo paper ..............................................................................................	17
Load custom-size paper ....................................................................................................	18
Insert a memory device ......................................................................................................................	19

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Install the accessories ........................................................................................................................	20
Install the automatic two-sided printing accessory (duplexer) ...........................................	20
Turn on accessories in the printer driver ...........................................................................	20
To turn on accessories (Windows) ....................................................................	20
To turn on accessories on (Mac OS X) .............................................................	20
Maintain the printer .............................................................................................................................	22
Clean the scanner glass ....................................................................................................	22
Clean the exterior ..............................................................................................................	22
Clean the automatic document feeder ...............................................................................	23
Restore factory defaults .....................................................................................................	23
Update the printer ...............................................................................................................................	24
Update the printer using the embedded web server ..........................................................	24
Update the printer using the printer control panel ..............................................................	24
Open the HP printer software (Windows) ...........................................................................................	25
Turn the printer off ..............................................................................................................................	26
2 Print .................................................................................................................................................................	27
Print documents .................................................................................................................................	28
Print documents (Windows) ...............................................................................................	28
Print documents (Mac OS X) .............................................................................................	28
Print brochures ...................................................................................................................................	29
Print brochures (Windows) ................................................................................................	29
Print brochures (Mac OS X) ...............................................................................................	29
Print on envelopes ..............................................................................................................................	31
Print on envelopes (Windows) ...........................................................................................	31
Print on envelopes (Mac OS X) .........................................................................................	31
Print photos ........................................................................................................................................	33
Print photos on photo paper (Windows) ............................................................................	33
Print photos on photo paper (Mac OS X) ...........................................................................	33
Print photos from a memory device ...................................................................................	34
Print on special and custom-sized paper ...........................................................................................	35
Print on special or custom-sized paper (Mac OS X) ..........................................................	35
Set up custom sizes (Mac OS X) .......................................................................................	35
Print borderless documents or photos ................................................................................................	37
Print borderless documents or photos (Windows) .............................................................	37
Print borderless documents or photos (Mac OS X) ...........................................................	37
Print on both sides (duplexing) ...........................................................................................................	39
Perform two-sided printing (Windows) ...............................................................................	39
Perform two-sided printing (Mac OS X) .............................................................................	39
Tips for print success .........................................................................................................................	40

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3 Scan ................................................................................................................................................................	43
Scan an original ..................................................................................................................................	44
Scan to a computer ............................................................................................................	44
Scan an original to a computer from the printer control panel ..........................	44
Scan an original to a computer from HP printer software .................................	44
Scan to a memory device ..................................................................................................	45
Scan to Email .....................................................................................................................	46
Scan using Webscan ..........................................................................................................................	47
Scanning documents as editable text .................................................................................................	48
To scan documents as editable text ..................................................................................	48
Guidelines for scanning documents as editable text .........................................................	49
4 Copy ................................................................................................................................................................	51
Copy documents ................................................................................................................................	52
Change copy settings .........................................................................................................................	53
Save copy settings .............................................................................................................................	54
5 Fax ..................................................................................................................................................................	55
Send a fax ..........................................................................................................................................	56
Send a standard fax ...........................................................................................................	56
Send a standard fax from the computer ............................................................................	57
Send a fax manually from a phone ....................................................................................	57
Send a fax using monitor dialing ........................................................................................	58
Send a fax from memory ...................................................................................................	59
Schedule a fax to send later ..............................................................................................	59
Send a fax to multiple recipients ........................................................................................	60
Send a fax in Error Correction Mode .................................................................................	60
Receive a fax ......................................................................................................................................	62
Receive a fax manually ......................................................................................................	62
Set up backup fax ..............................................................................................................	63
Reprint received faxes from memory .................................................................................	63
Poll to receive a fax ...........................................................................................................	64
Forward faxes to another number ......................................................................................	64
Set the paper size for received faxes ................................................................................	65
Set automatic reduction for incoming faxes .......................................................................	65
Block unwanted fax numbers .............................................................................................	65
Add numbers to the junk fax list ........................................................................	66
Remove numbers from the junk fax list .............................................................	66
Print a Junk Fax Report ....................................................................................	67
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) .........	67

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Fax to PC and Fax to Mac requirements ..........................................................	67
Activate Fax to PC and Fax to Mac ...................................................................	67
Modify Fax to PC and Fax to Mac settings .......................................................	68
Set up speed-dial entries ....................................................................................................................	70
Set up and change speed-dial entries ...............................................................................	70
Set up and change group speed-dial entries .....................................................................	70
Delete speed-dial entries ...................................................................................................	71
Print a list of speed-dial entries ..........................................................................................	71
Change fax settings ............................................................................................................................	72
Configure the fax header ...................................................................................................	72
Set the answer mode (Auto answer) .................................................................................	72
Set the number of rings before answering .........................................................................	73
Change the answer ring pattern for distinctive ring ...........................................................	73
Set the dial type .................................................................................................................	74
Set the redial options .........................................................................................................	74
Set the fax speed ...............................................................................................................	74
Set the fax sound volume ..................................................................................................	75
Fax and digital phone services ...........................................................................................................	76
Fax over Internet Protocol ..................................................................................................................	77
Use reports .........................................................................................................................................	78
Print fax confirmation reports .............................................................................................	78
Print fax error reports .........................................................................................................	79
Print and view the fax log ...................................................................................................	79
Clear the fax log .................................................................................................................	79
Print the details of the last fax transaction .........................................................................	80
Print a Caller ID Report ......................................................................................................	80
View the Call History ..........................................................................................................	80
6 Web Services ..................................................................................................................................................	81
What are Web Services? ....................................................................................................................	82
HP ePrint ...........................................................................................................................	82
Printer Apps .......................................................................................................................	82
Set up Web Services ..........................................................................................................................	83
Set up Web Services using the printer control panel .........................................................	83
Set up Web Services using the embedded web server .....................................................	83
Set up Web Services using the HP printer software ..........................................................	84
Use Web Services ..............................................................................................................................	85
HP ePrint ...........................................................................................................................	85
Print using HP ePrint .........................................................................................	85
Find the printer's email address ........................................................................	85
Turn off HP ePrint .............................................................................................	85

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Printer Apps .......................................................................................................................	86
Use Printer Apps ...............................................................................................	86
Manage Printer Apps ........................................................................................	86
Turn off Printer Apps .........................................................................................	86
Remove Web Services .......................................................................................................................	87
7 Work with ink cartridges ..................................................................................................................................	88
Information on ink cartridges and the printhead .................................................................................	89
Check the estimated ink levels ...........................................................................................................	90
Printing with black or color ink only ....................................................................................................	91
Replace the ink cartridges ..................................................................................................................	92
Store printing supplies ........................................................................................................................	94
Anonymous usage information storage ..............................................................................................	95
8 Solve a problem ..............................................................................................................................................	96
HP support .........................................................................................................................................	97
Obtain electronic support ...................................................................................................	97
HP support by phone .........................................................................................................	97
Before you call ..................................................................................................	98
Phone support period ........................................................................................	98
Telephone support numbers .............................................................................	98
After the phone support period ..........................................................................	99
General troubleshooting tips and resources .....................................................................................	100
Solve printer problems .....................................................................................................................	101
The printer shuts down unexpectedly ..............................................................................	101
The printer is making some unexpected noises ..............................................................	101
Alignment fails .................................................................................................................	101
The printer is not responding (nothing prints) ..................................................................	102
The printer prints slowly ...................................................................................................	102
Solution 1: Use a lower print quality setting ....................................................	102
Solution 2: Check the ink levels ......................................................................	102
Solution 3: Contact HP support .......................................................................	103
Blank or partial page printed ............................................................................................	103
Something on the page is missing or incorrect ................................................................	104
Placement of the text or graphics is wrong ......................................................................	104
Print quality troubleshooting .............................................................................................................	106
Solution 1: Make sure you are using original HP ink cartridges ......................................	106
Solution 2: Check the ink levels .......................................................................................	106
Solution 3: Check the paper loaded in the input tray .......................................................	107
Solution 4: Check the paper type .....................................................................................	107
Solution 5: Check the print settings .................................................................................	107
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Solution 6: Print and evaluate a print quality report .........................................................	108
Solution 7: Contact HP support .......................................................................................	108
Solve paper-feed problems ..............................................................................................................	110
Solve copy problems ........................................................................................................................	112
No copy came out ............................................................................................................	112
Copies are blank ..............................................................................................................	112
Documents are missing or faded .....................................................................................	112
Size is reduced ................................................................................................................	113
Copy quality is poor .........................................................................................................	113
Copy defects are apparent ..............................................................................................	114
The printer prints half a page, then ejects the paper .......................................................	115
Paper mismatch ...............................................................................................................	115
Solve scan problems ........................................................................................................................	116
Scanner did nothing .........................................................................................................	116
Scan takes too long .........................................................................................................	116
Part of the document did not scan or text is missing .......................................................	117
Text cannot be edited ......................................................................................................	117
Error messages appear ...................................................................................................	118
Scanned image quality is poor .........................................................................................	118
Scan defects are apparent ...............................................................................................	120
Solve fax problems ...........................................................................................................................	121
The fax test failed ............................................................................................................	121
The "Fax Hardware Test" failed ......................................................................	122
The "Fax Connected to Active Telephone Wall Jack" test failed ....................	122
The "Phone Cord Connected to Correct Port on Fax" test failed ....................	123
The "Using Correct Type of Phone Cord with Fax" test failed ........................	124
The "Dial Tone Detection" test failed ..............................................................	124
The "Fax Line Condition" test failed ................................................................	125
The display always shows Phone Off Hook .....................................................................	126
The printer is having problems sending and receiving faxes ...........................................	126
The printer is having problems sending a manual fax .....................................................	128
The printer cannot receive faxes, but can send faxes .....................................................	129
The printer cannot send faxes, but can receive faxes .....................................................	130
Fax tones are recorded on my answering machine .........................................................	131
The phone cord that came with my printer is not long enough ........................................	131
Color faxes do not print ....................................................................................................	131
The computer cannot receive faxes (Fax to PC and Fax to Mac) ...................................	131
Solve problems using Web Services and HP websites ....................................................................	133
Solve problems using Web Services ...............................................................................	133
Solve problems using HP websites .................................................................................	134
Solve memory device problems .......................................................................................................	135

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The printer cannot read the memory device ....................................................................	135
The printer cannot read photos on the memory device ...................................................	135
Solve network problems ...................................................................................................................	136
Solve Ethernet network problems ....................................................................................	136
Solve wireless problems ..................................................................................................	136
Basic wireless troubleshooting ........................................................................	137
Advanced wireless troubleshooting .................................................................	138
Step 1: Make sure your computer is connected to your network ....	139
Step 2: Make sure that the printer is connected to your network ...	140
Step 3: Make sure your computer is not connected over a Virtual
Private Network (VPN) ...................................................................	141
Step 4: Make sure the printer is online and ready ..........................	142
Step 5: Make sure the HP printer labeled (Network) is set as the
default printer driver (Windows only) ..............................................	142
Step 6: Check to see if the firewall software is blocking
communication ...............................................................................	143
After resolving the problems ...........................................................................	143
Reset the Printer Network Settings ..................................................................................	143
Configure your firewall software to work with the printer ..................................................................	145
Solve printer management problems ...............................................................................................	146
Embedded web server cannot be opened .......................................................................	146
Troubleshoot installation issues .......................................................................................................	148
Hardware installation suggestions ...................................................................................	148
HP software installation suggestions ...............................................................................	148
Understand the Printer Status Report ..............................................................................................	150
Understand the network configuration page .....................................................................................	152
Printhead maintenance ....................................................................................................................	154
Clean the printhead .........................................................................................................	154
Align the printhead ...........................................................................................................	155
Uninstall and reinstall the HP software .............................................................................................	157
Clear jams ........................................................................................................................................	158
Clear paper jams .............................................................................................................	158
Avoid paper jams .............................................................................................................	160
Appendix A Technical information ...................................................................................................................	162
Warranty information ........................................................................................................................	163
Hewlett-Packard limited warranty statement ...................................................................	164
Ink cartridge warranty information ...................................................................................	164
Printer specifications ........................................................................................................................	166
Physical specifications .....................................................................................................	166
Product features and capacities ......................................................................................	167

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Processor and memory specifications .............................................................................	167
System requirements .......................................................................................................	167
Network protocol specifications .......................................................................................	167
Embedded web server specifications ..............................................................................	168
Paper specifications .........................................................................................................	168
Understand specifications for supported paper ...............................................	168
Understand supported sizes ...........................................................	168
Understand supported paper types and weights ............................	171
Set minimum margins .....................................................................................	171
Guidelines for printing on both sides of a page ...............................................	173
Print resolution .................................................................................................................	173
Copy specifications ..........................................................................................................	173
Fax specifications ............................................................................................................	173
Scan specifications ..........................................................................................................	174
Web Services specifications ............................................................................................	174
HP ePrint .........................................................................................................	175
Printer Apps ....................................................................................................	175
HP website specifications ................................................................................................	175
Environmental specifications ...........................................................................................	175
Electrical specifications ....................................................................................................	176
Acoustic emission specifications .....................................................................................	176
Memory device specifications ..........................................................................................	176
USB flash drives ..............................................................................................	176
Regulatory information .....................................................................................................................	177
Regulatory Model Number ...............................................................................................	177
FCC statement .................................................................................................................	178
Notice to users in Korea ..................................................................................................	178
VCCI (Class B) compliance statement for users in Japan ...............................................	179
Notice to users in Japan about the power cord ...............................................................	179
Noise emission statement for Germany ...........................................................................	179
GS Declaration (Germany) ..............................................................................................	179
Notice to users of the U.S. telephone network: FCC requirements .................................	180
Notice to users of the Canadian telephone network ........................................................	181
Notice to users in the European Economic Area .............................................................	182
Notice to users of the German telephone network ..........................................................	182
Australia wired fax statement ...........................................................................................	182
European Union Regulatory Notice .................................................................................	182
Regulatory information for wireless products ...................................................................	184
Exposure to radio frequency radiation ............................................................	184
Notice to users in Brazil ..................................................................................	184
Notice to users in Canada ...............................................................................	185

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Notice to users in Taiwan ................................................................................	185
Notice to users in Mexico ................................................................................	186
Notice to users in Japan ..................................................................................	186
Environmental product stewardship program ...................................................................................	187
Paper use ........................................................................................................................	187
Plastics ............................................................................................................................	187
Material safety data sheets ..............................................................................................	187
Recycling program ...........................................................................................................	188
HP inkjet supplies recycling program ...............................................................................	188
Disposal of waste equipment by users in private households in the European Union ....	189
Power consumption .........................................................................................................	189
Chemical Substances ......................................................................................................	190
Battery information ...........................................................................................................	190
Battery disposal in Taiwan ..............................................................................	190
Attention California users ................................................................................	190
Battery disposal in the Netherlands ................................................................	190
RoHS notices (China only) ..............................................................................................	191
RoHS notices (Ukraine only) ...........................................................................................	191
Third-party licenses ..........................................................................................................................	192
Appendix B HP supplies and accessories .......................................................................................................	203
Order printing supplies online ...........................................................................................................	204
Supplies ............................................................................................................................................	205
Ink cartridges ...................................................................................................................	205
HP paper ..........................................................................................................................	205
Appendix C Additional fax setup ......................................................................................................................	206
Set up faxing (parallel phone systems) ............................................................................................	207
Select the correct fax setup for your home or office ........................................................	208
Case A: Separate fax line (no voice calls received) ........................................................	210
Case B: Set up the printer with DSL ................................................................................	211
Case C: Set up the printer with a PBX phone system or an ISDN line ............................	212
Case D: Fax with a distinctive ring service on the same line ...........................................	213
Case E: Shared voice/fax line ..........................................................................................	214
Case F: Shared voice/fax line with voice mail .................................................................	215
Case G: Fax line shared with computer modem (no voice calls received) ......................	216
Set up the printer with a computer dial-up modem .........................................	216
Set up the printer with a computer DSL/ADSL modem ...................................	217
Case H: Shared voice/fax line with computer modem .....................................................	218
Shared voice/fax with computer dial-up modem .............................................	219
Shared voice/fax with computer DSL/ADSL modem .......................................	220
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Case I: Shared voice/fax line with answering machine ....................................................	222
Case J: Shared voice/fax line with computer modem and answering machine ...............	223
Shared voice/fax line with computer dial-up modem and answering
machine ...........................................................................................................	224
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ...........................................................................................................	225
Case K: Shared voice/fax line with computer dial-up modem and voice mail .................	227
Serial-type fax setup .........................................................................................................................	230
Test fax setup ...................................................................................................................................	231
Appendix D Network setup ..............................................................................................................................	232
Set up the printer for wireless communication .................................................................................	233
Before you begin ..............................................................................................................	233
Set up the printer on your wireless network .....................................................................	233
Set up the printer using the HP printer software .............................................	234
Set up the printer using the Wireless Setup Wizard ........................................	234
Set up the printer using WiFi Protected Setup (WPS) ....................................	234
To connect the printer using the Push Button Method ...................	235
To connect the printer using the PIN Method .................................	235
Set up the printer using the embedded web server (EWS) .............................	235
Change the connection type ............................................................................................	236
Change from an Ethernet connection to a wireless connection ......................	236
Change from a USB connection to a wireless connection ..............................	236
Change from a wireless connection to a USB or Ethernet connection ...........	237
Test the wireless connection ...........................................................................................	237
Guidelines for ensuring wireless network security ...........................................................	237
Overview of security settings ..........................................................................	237
Add hardware addresses to a wireless router (MAC filtering) .........................	238
Other wireless security guidelines ...................................................................	238
Guidelines for reducing interference on a wireless network ............................................	239
Change basic network settings ........................................................................................................	240
View and print network settings .......................................................................................	240
Turn the wireless radio on and off ...................................................................................	240
Change advanced network settings .................................................................................................	241
Set link speed ..................................................................................................................	241
View IP settings ...............................................................................................................	241
Change IP settings ..........................................................................................................	241
Reset network settings ....................................................................................................	242
HP wireless direct printing ................................................................................................................	243
Turn on HP wireless direct printing ..................................................................................	243
Print from a wireless-capable mobile device ...................................................................	244

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Print from a wireless-capable computer ..........................................................................	244
Print from a wireless-capable computer (Windows) ........................................	244
Print from a wireless-capable computer (Mac OS X) ......................................	245
Appendix E Printer management tools ............................................................................................................	246
Toolbox (Windows) ...........................................................................................................................	247
Open the Toolbox ............................................................................................................	247
HP Utility (Mac OS X) .......................................................................................................................	248
To open HP Utility ............................................................................................................	248
Embedded web server .....................................................................................................................	249
About cookies ..................................................................................................................	249
To open the embedded web server .................................................................................	249
Appendix F How do I? ......................................................................................................................................	251
Appendix G Errors (Windows) .........................................................................................................................	252
Fax memory full ................................................................................................................................	254
Unable to communicate with printer .................................................................................................	255
Low on ink ........................................................................................................................................	256
Cartridge Problem ............................................................................................................................	257
Replace the ink cartridge ..................................................................................................................	258
Paper Mismatch ...............................................................................................................................	259
The cartridge cradle cannot move ....................................................................................................	260
Paper Jam ........................................................................................................................................	261
The printer is out of paper ................................................................................................................	262
Printer Offline ...................................................................................................................................	263
Printer Paused ..................................................................................................................................	264
Document failed to print ...................................................................................................................	265
Printer failure ....................................................................................................................................	266
Door or cover open ...........................................................................................................................	267
Previously used ink cartridge installed .............................................................................................	268
Ink cartridges depleted .....................................................................................................................	269
Ink cartridge failure ...........................................................................................................................	270
Printer supply upgrade .....................................................................................................................	271
Printer supply upgrade successful ...................................................................................................	272
Printer supply upgrade problem .......................................................................................................	273
Non-HP ink cartridges installed ........................................................................................................	274
Using Original HP Cartridges has its Rewards .................................................................................	275
Counterfeit Cartridge Advisory .........................................................................................................	276
Used, Refilled or Counterfeit Cartridge Detected .............................................................................	277

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Use SETUP cartridges .....................................................................................................................	278
Do not use SETUP cartridges ..........................................................................................................	279
Not enough ink at startup .................................................................................................................	280
Use black ink only? ..........................................................................................................................	281
Use color ink only? ...........................................................................................................................	282
Incompatible ink cartridges ...............................................................................................................	283
Ink sensor failure ..............................................................................................................................	284
Ink sensor warning ...........................................................................................................................	285
Problem with printer preparation ......................................................................................................	286
Color cartridge out of ink ..................................................................................................................	287
Black cartridge out of ink ..................................................................................................................	288
Automatic document feeder cover open ...........................................................................................	289
Problem with ink system ...................................................................................................................	290
Index .................................................................................................................................................................	291

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1Get started

This guide provides details about how to use the printer and how to resolve problems.

●Accessibility

●HP EcoSolutions (HP and the Environment)

●Understand the printer parts

●Use the printer control panel

●HP Digital Solutions

●Select print paper

●Load an original on the scanner glass

●Load an original in the automatic document feeder (ADF)

●Load paper

●Insert a memory device

●Install the accessories

●Maintain the printer

●Update the printer

●Open the HP printer software (Windows)

●Turn the printer off

NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows

Vista Starter Edition, Windows 7 Starter Edition, or Windows 8 Starter Edition, some features might not be available. For more information, see System requirements on page 167.

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Accessibility

The printer provides a number of features that make it accessible for people with disabilities. Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at www.hp.com/accessibility.

For accessibility information for Mac OS X, visit the Apple website at www.apple.com/accessibility.

2 Chapter 1 Get started

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HP EcoSolutions (HP and the Environment)

Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

For more detailed information about environmental guidelines, HP follows during the manufacturing process, see Environmental product stewardship program on page 187. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.

This section contains the following topics:

●Manage Power

●Optimize Printing Supplies

Manage Power

To conserve electricity, the printer comes with the following features: Sleep mode

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer goes into lowpower mode after 5 minutes of inactivity.

To change the time to Sleep mode

▲ From the printer control panel, touch the	(eco button), touch Sleep, and then touch the
desired option.

NOTE: If you change your country or region from the printer control panel, the time to sleep mode is

automatcially set to the default, which is 5 minutes.

Schedule On and Off

Use the printer's Schedule On and Off feature, and then select the days and time you want the printer to turn on and turn off automatically. For example, you can schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you will save energy during the night and weekends.

To configure the printer's Schedule On and Off feature

▲ From the printer control panel, touch the

(eco button), touch Schedule On and Off, and then

set the time to turn on and off the printer.

CAUTION: HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when a cartridge is missing.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:

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●Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle.

●Optimize paper usage by printing on both sides of the paper. If the printer has an HP automatic two-sided printing accessory (duplexer), see Print on both sides (duplexing) on page 39. Otherwise, you can first print just the odd pages, flip the pages over, and then print just the even pages.

●Save ink and paper when printing web content with HP Smart Print. For more information, visit www.hp.com/go/smartprint.

●Change the print mode to a draft setting. The draft setting uses less ink.

●Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.

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Understand the printer parts

This section contains the following topics:

●Front view

●Printing supplies area

●Back view

Front view

1 Automatic document feeder (ADF)

2 Control panel display

3Control panel

4 Front universal serial bus (USB) port

5Input tray

6 Output tray extension

7 Output tray

8 Power button

9Scanner glass

10Document feeder tray

11Paper guides

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Printing supplies area

1 Ink cartridge access door

2Ink cartridges

3Printhead

NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or

printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.

Back view

1 Fax port (1-LINE)

2Fax port (2-EXT)

3 Rear universal serial bus (USB) port

4 Ethernet network port

5Power input

6Rear access panel

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Use the printer control panel

This section contains the following topics:

●Overview of buttons and lights

●Control panel display icons

●Change printer settings

Overview of buttons and lights

The following diagrams and related tables provide a quick reference to the printer control panel features.

Label

Name and Description

1Home button: Returns to the home screen from any other screen.

2Control panel display: Touch the screen to select menu options. For information about the icons that appear on the display, see Control panel display icons on page 7.

3Help button: Opens the Help menu.

4Wireless light: By default, the wireless light is off. For more information about the wireless light status, see Basic wireless troubleshooting on page 137.

5Cancel button: Stops a job, exits a menu, or exits settings.

6Right arrow button: Navigates through settings in the menu.

7Left arrow button: Navigates through settings in the menu.

8Back button: Returns to the previous menu.

Control panel display icons

Icon	Purpose
	Shows that a wired network connection exists and also provides easy access to the network status
	screen.

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Icon	Purpose
	Shows that a wireless network connection exists. The signal strength is indicated by the number of
	curved lines. This is for infrastructure mode. It also provides easy access to the network status screen.
	For more information, see Set up the printer for wireless communication on page 233.
	Displays a screen where you can learn about printer features that help conserve natural resources and
	reduce the environmental impact of your printing choices.
	TIP: You can configure settings for some features from this screen.
	Shows that HP ePrint is turned on. For more information, see HP ePrint on page 85.
	Displays a screen where you can make copies or select other options.
	Displays a screen where you can send a fax, or choose fax settings.
	Displays a screen where you can make a scan, or change scan settings.
	Displays a screen where you can use HP Apps.
	Displays a screen where you can adjust photo printing options.
	Displays the Setup screen for generating reports, changing fax and other maintenance settings, and
	accessing the Help screen.
	Provides more information about the printer's features.
	Displays a screen where you can see information about the ink cartridges, including fill levels. This icon
	has a red border when an ink cartridge needs attention.
	NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you
	receive a low-ink warning message, consider having a replacement cartridge available to avoid possible
	printing delays. You do not need to replace cartridges until prompted to do so.
	Displays the status of the Auto Answer function. Touch Auto Answer to turn it on or off. For more
	information, see Set the answer mode (Auto answer) on page 72.

Change printer settings

Use the control panel to change the printer mode and settings, print reports, or get help for the printer.

TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or the EWS. For more information about these tools, see Printer management tools on page 246.

This section contains the following topics:

●Select the mode

●To select a different mode

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●To change settings for a mode

●Change the printer settings

Select the mode

The main menu of the control panel display shows the available modes for the printer.

To select a mode, touch (Left arrow) or (Right arrow) to see the available modes, and then touch the icon to select the desired mode. Follow the prompts on the control panel display to complete the job. The control panel display returns to the main menu when the job is finished.

To select a different mode

Touch the (Back) button to return to the main menu. Touch (Left arrow) or (Right arrow) to scroll through the available modes, and then touch the icon to select the desired mode.

To change settings for a mode

1.After selecting a mode, touch the arrow buttons to scroll through the available settings, and then touch the setting you want to change.

2.Follow the prompts on the display to change the settings, and then touch Done.

NOTE: Touch the (Back) button to return to the previous menu.

Change the printer settings

To change the printer settings or print reports, use the options available in the Setup screen:

1.Touch (Right arrow), and then touch Setup.

2.Touch the arrows to scroll through the screens.

3.Touch the screen items to select screens or options.

NOTE: Use the (Back) button to return to the previous menu.

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HP Digital Solutions

The printer includes a collection of digital solutions that can help you simplify and streamline your work.

●HP Digital Scan (Scan to computer and Scan to Email)

●HP Digital Fax (Fax to PC and Fax to Mac)

HP Digital Scan (Scan to computer and Scan to Email)

You can simply walk up to the printer, select the options from the printer control panel, and either scan documents directly to a computer or quickly share them with business partners as email attachments.

For more information, see Scan on page 43.

HP Digital Fax (Fax to PC and Fax to Mac)

Never lose important faxes misplaced within a stack of paper pages again!

Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and eliminate the hassle of dealing with bulky paper files. In addition, you can turn off fax printing altogether, saving money on paper and ink, and reduce paper consumption and waste.

For more information, see Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) on page 67.

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Select print paper

The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper.

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

This section contains the following topics:

●Recommended papers for printing and copying

●Recommended papers for photo printing

●Tips for selecting and using paper

Recommended papers for printing and copying

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Brochure Paper	These papers are glossy-coated or matte-coated on both sides for two-sided use. They are
HP Professional Paper	the perfect choice for producing professional quality marketing materials such as brochures
	and mailers, as well as business graphics for report covers and calendars.
HP Brochure and Flyer Paper
HP Tri-fold Brochure Paper
HP Premium Presentation	These papers are heavy two-sided matte papers perfect for presentations, proposals,
Paper	reports, and newsletters. They are heavyweight for an impressive look and feel.
HP Professional Paper
HP Bright White Inkjet Paper	HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque
	enough for two-sided color usage with no showthrough, which makes it ideal for
	newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder
	blacks, and vivid colors.
HP Printing Paper	HP Printing Paper is a high-quality multifunction paper. It produces documents that look
	and feel more substantial than documents printed on standard multipurpose or copy paper.
	It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Office Paper	HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts,
	memos and other everyday documents. It features ColorLok Technology for less smearing,
	bolder blacks, and vivid colors.
HP Office Recycled Paper	HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled
	fiber. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.

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HP Premium Plus Photo Paper	HP's best photo paper is heavyweight for producing professional quality photos. Features
	an instant-dry finish for easy handling without smudging. It resists water, smears,
	fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x
	15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin
	matte). It is acid-free for longer lasting documents.
HP Advanced Photo Paper	This thick photo paper features an instant-dry finish for easy handling without smudging. It
	resists water, smears, fingerprints, and humidity. Your prints have a look and feel
	comparable to a store processed photo. It is available in several sizes, including A4, 8.5
	x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or
	soft-gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo Paper	Print colorful, everyday snapshots at a low cost, using paper designed for casual photo
	printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp
	images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5
	x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services, and select Ink & Toner.

NOTE: At this time, some portions of the HP web site are available in English only.

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.

HP Premium Plus Photo Paper	HP's best photo paper is heavyweight for producing professional quality photos. Features
	an instant-dry finish for easy handling without smudging. It resists water, smears,
	fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x
	15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin
	matte). It is acid-free for longer lasting documents.
HP Advanced Photo Paper	This thick photo paper features an instant-dry finish for easy handling without smudging. It
	resists water, smears, fingerprints, and humidity. Your prints have a look and feel
	comparable to a store processed photo. It is available in several sizes, including A4, 8.5
	x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), A3, and two finishes – glossy or
	soft-gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo Paper	Print colorful, everyday snapshots at a low cost, using paper designed for casual photo
	printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp
	images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5
	x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
HP Photo Value Packs	HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced
	Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality
	photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been
	designed to work together so your photos are long lasting and vivid, print after print. Great
	for printing out an entire vacation's worth of photos or multiple prints to share.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services and select Ink & Toner.

NOTE: At this time, some portions of the HP web site are available in English only.

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Tips for selecting and using paper

For the best results, observe the following guidelines.

●Always use paper that conforms to the printer specifications. For more information, see Paper specifications on page 168.

●Load only one type of paper at a time into a tray or automatic document feeder (ADF).

●When loading the trays and ADF, make sure the paper is loaded correctly. For more information, see Load paper on page 16 or Load an original in the automatic document feeder (ADF)

on page 15.

●Do not overload the tray or ADF. For more information, see Load paper on page 16 or Load an original in the automatic document feeder (ADF) on page 15.

●To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the trays or ADF:

◦Multipart forms

◦Media that is damaged, curled, or wrinkled

◦Media with cutouts or perforations

◦Media that is heavily textured, embossed, or does not accept ink well

◦Media that is too lightweight or stretches easily

◦Media that contains staples or clips

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