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Officejet 5230
Manual
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User Guide
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HP Officejet 5230 User Guide

4 (1)
HP OiceJet 5200 All-in-One series
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started .................................................................................................................................................... 2
Accessibility ............................................................................................................................................................ 2
HP EcoSolutions (HP and the Environment) .......................................................................................................... 2
Printer parts ........................................................................................................................................................... 5
Control panel and status lights ............................................................................................................................. 7
Paper basics ........................................................................................................................................................... 9
Load media .......................................................................................................................................................... 11
Load original ........................................................................................................................................................ 16
Update the printer ............................................................................................................................................... 18
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ............. 19
Turn the printer o .............................................................................................................................................. 20
3 Print ........................................................................................................................................................... 21
Print using the HP Smart app .............................................................................................................................. 21
Print documents using HP printer software ........................................................................................................ 22
Print photos using HP printer software ............................................................................................................... 23
Print on envelopes ............................................................................................................................................... 24
Print on both sides (duplexing) ........................................................................................................................... 25
Print from apps on mobile devices ...................................................................................................................... 25
Print using the maximum dpi .............................................................................................................................. 26
Tips for successful printing ................................................................................................................................. 27
4 Copy and scan .............................................................................................................................................. 30
Copy ..................................................................................................................................................................... 30
Scan ...................................................................................................................................................................... 30
Tips for copy and scan success ............................................................................................................................ 36
5 Fax ............................................................................................................................................................. 37
Send a fax ............................................................................................................................................................ 37
Receive a fax ........................................................................................................................................................ 41
Change fax settings ............................................................................................................................................. 48
Fax and digital phone services ............................................................................................................................ 52
ENWW iii
Fax on Voice over Internet Protocol .................................................................................................................... 52
Use reports .......................................................................................................................................................... 52
Additional fax setup ............................................................................................................................................ 55
6 Web Services ............................................................................................................................................... 76
What are Web Services? ....................................................................................................................................... 76
Set up Web Services ............................................................................................................................................. 76
Remove Web Services .......................................................................................................................................... 78
7 Work with cartridges ................................................................................................................................... 79
Information on cartridges and the printhead ..................................................................................................... 79
Check the estimated ink levels ............................................................................................................................ 79
Replace the cartridges ......................................................................................................................................... 80
Order cartridges ................................................................................................................................................... 82
Use single-cartridge mode .................................................................................................................................. 82
Cartridge warranty information .......................................................................................................................... 83
8 Network setup ............................................................................................................................................. 84
Change network settings ..................................................................................................................................... 87
Use Wi-Fi Direct .................................................................................................................................................... 88
9 Printer management tools ........................................................................................................................... 92
The HP Smart app ................................................................................................................................................ 92
Toolbox (Windows) .............................................................................................................................................. 92
HP Utility (OS X and macOS) ................................................................................................................................ 92
Embedded web server ......................................................................................................................................... 93
10 Solve a problem ......................................................................................................................................... 96
Jams and paper-feed issues ................................................................................................................................ 96
Ink cartridge issues ........................................................................................................................................... 102
Printing issues ................................................................................................................................................... 103
Copy issues ........................................................................................................................................................ 111
Scan issues ........................................................................................................................................................ 111
Fax issues ........................................................................................................................................................... 111
Network and connection issues ........................................................................................................................ 119
Printer hardware issues ..................................................................................................................................... 121
Get help from the printer control panel ............................................................................................................ 121
iv ENWW
Get help from the HP Smart app ....................................................................................................................... 122
Understand printer reports ............................................................................................................................... 122
Solve problems using Web Services .................................................................................................................. 123
Maintain the printer ........................................................................................................................................... 124
Restore original factory defaults and settings ................................................................................................. 126
HP support ......................................................................................................................................................... 126
Appendix A Technical information ................................................................................................................. 128
HP Company notices .......................................................................................................................................... 128
Specications ..................................................................................................................................................... 128
Regulatory notices ............................................................................................................................................. 130
Environmental product stewardship program .................................................................................................. 140
Index ........................................................................................................................................................... 153
ENWW v
vi ENWW

1 How do I?

Learn how to use your HP OiceJet 5200 series
● Get started on page 2
● Print on page 21
● Copy and scan on page 30
● Fax on page 37
● Web Services on page 76
● Work with cartridges on page 79
● Network setup on page 84
● Solve a problem on page 96
ENWW 1

2 Get started

This section contains the following topics:
●

Accessibility

●

HP EcoSolutions (HP and the Environment)

●
Printer parts
●
Control panel and status lights
●
Paper basics
●
Load media
●
Load original
●
Update the printer
●
Open the HP printer software (Windows)
●
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
●
Turn the printer o
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by
using your operating system's accessibility options and features. The software also supports most assistive
technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color
blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys,
FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated
by users with limited strength and reach.
Support
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging
website (www.hp.com/accessibility).
For accessibility information for OS X and macOS, visit the Apple website at www.apple.com/accessibility.
HP EcoSolutions (HP and the Environment)
HP is committed to helping you optimize your environmental footprint and empowering you to print
responsibly—at home or in the oice.
2 Chapter 2 Get started ENWW
For more detailed information about environmental guidelines that HP follows during the manufacturing
process, see Environmental product stewardship program on page 140. For more information about HP's
environmental initiatives, visit www.hp.com/ecosolutions.
●

Manage power

●
Quiet Mode
●
Optimize Printing Supplies
Manage power
Use Sleep Mode, Auto-o and Schedule Printer On/O to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode
after ve minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ), and then
touch ( Setup ).
NOTE: If you do not see the Home screen, touch (Home).
2. Touch Power Management, touch Sleep, and then touch the desired option.
Auto- o
This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn the printer back on.
If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending
on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode
after 5 minutes of inactivity to help reduce energy use.
● Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi
Direct capability, or is not using these capabilities.
● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
TIP: To conserve battery power, you can enable Auto-O, even when the printer is connected or
wireless is turned on.
Schedule On and O
Use this feature to automatically turn the printer on or o on selected days. For example, you can schedule
the printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you save energy
during the night and weekends.
Use the following instructions to schedule the day and time for On and O.
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ), and then
touch ( Setup ).
ENWW HP EcoSolutions (HP and the Environment) 3
NOTE: If you do not see the Home screen, touch (Home).
2. Touch Power Management, touch Schedule Printer On/O.
3. Touch O next to Schedule On or Schedule O to turn the feature on, and then follow the onscreen
instructions to set the day and time to turn on or turn o the printer.
CAUTION: Always turn the printer o properly, using either Schedule O or (the Power button) located
on the front left side of the printer.
If you improperly turn the printer o, the print carriage might not return to the correct position, causing
problems with the cartridges and print quality issues.

Quiet Mode

Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when
printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation
print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o.
Quiet Mode is o by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can
schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
To turn Quiet Mode on or o from the printer control panel
1. From the Home screen, touch ( Setup ).
2. Touch Quiet Mode.
3. Touch the toggle button to turn it on or o.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 19.
2. Click Quiet Mode .
3. Select On or O .
4. Click Save Setting.
To turn Quiet Mode on or o from the printer software (OS X and macOS)
1. Open HP Utility. For more information, see HP Utility (OS X and macOS) on page 92.
2. Select the printer.
3. Click Quiet Mode .
4. Select On or O .
5. Click Apply Now.
4 Chapter 2 Get started ENWW
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server on page 93.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode , and then select On or O .
4. Click Apply.
To turn on Quiet Mode while the printer is printing
▲ On the printer control panel display, from the printing screen, touch (Quiet Mode) to turn on Quiet
Mode.
NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print
job.
To create a schedule for Quiet Mode from the printer control panel
1. From the Home screen, touch ( Setup ).
2. Touch Quiet Mode.
3. Touch O next to Quiet Mode to turn it on, and then touch OK to conrm.
4. Touch O next to Schedule, and then change start time and end time of the schedule.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:
● Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
● Optimize paper usage by printing on both sides of the paper.
● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
ENWW HP EcoSolutions (HP and the Environment) 5
Printer parts
Front view
Figure 2-1 Front and top views of HP OiceJet 5200 All-in-One series
Feature Description
1 Lid
2 Lid-backing
3 Scanner glass
4 Document feeder
5 Cartridge access door
6 Paper path cover
7 Ink cartridges
8 On button (also referred to as the Power button)
9 Front panel
10 Printer display
11 Output tray extender (also referred to as the tray extender)
12 Paper-width guides
13 Paper tray
14 Paper tray door
15 Document feeder paper-width guides
16 Document feeder cover
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Back view
Figure 2-2 Rear view of HP OiceJet 5200 All-in-One series
Feature Description
1 Fax port (2-EXT)
2 Fax port (1-LINE)
3 Power connection. Use only the power cord supplied by HP.
4 Rear USB port

Control panel and status lights

Overview of buttons and lights

The following diagram and related table provides a quick reference to the printer control panel features.
Label Name and Description
1 Power button: Turns the printer on or o.
2 Back button: Returns to the previous screen.
3 Help button: Opens the Help menu for the current operation.
4 Home button: Returns to the Home screen, the screen that is displayed when you rst turn on the printer.
5 Control panel display: Touch the screen to select menu options, or scroll through the menu items.
6 Wireless light: Indicates the status of the printer wireless connection.
ENWW Control panel and status lights 7
Label Name and Description
● Solid blue light indicates that wireless connection has been established and you can print.
● Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is
within the range of wireless signal.
● Fast blinking light indicates wireless error. Refer to the message on the printer display.
● If wireless is turned o, the wireless light is o and the display screen shows Wireless O.

Control panel display icons

Icon Purpose
Copy : Opens the Copy menu where you can select a copy type or change the copy settings.
Scan : Opens the Scan menu where you can select a destination for your scan.
Fax : Displays a screen where you can send a fax, or change fax settings.
Setup : Opens the Setup menu where you can change preferences and use tools to perform maintenance
functions.
Help : Opens the Help menu where you can view How To videos, printer feature information, and tips.
HP ePrint icon: Opens the Web Services Summary menu, where you can check HP ePrint status details, change
HP ePrint settings, or print an Info page.
Wi-Fi Direct icon: Opens the Wi-Fi Direct menu where you can turn on Wi-Fi Direct, turn o Wi-Fi Direct, and
display the Wi-Fi Direct name and password.
Wireless icon: Opens the Wireless Summary menu where you can check wireless status and change wireless
settings. You can also print a wireless test report, helping diagnose network connection issues.
Ink icon: Shows estimated ink levels by cartridge. Displays a warning symbol if the ink level is less than the
minimum expected ink level.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows
low-ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. You do not
need to replace ink cartridges until print quality becomes unacceptable.
Fax Status icon: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
8 Chapter 2 Get started ENWW

Change printer settings

Use the control panel to change the printer function and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer
management tools in computer.
For more information about these tools, see Printer management tools on page 92.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the control panel display, on the Home screen, touch the icon of the function that you want to
change settings for.
2. After selecting a function, touch ( Settings ), scroll through the available settings, and then touch
the setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
TIP: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1. From the control panel display, on the Home screen, swipe left to see ( Setup ), and then touch
( Setup ).
2. Swipe up and down the screen to see the available options.
3. Touch the option that you want to change settings for.
TIP:
Touch (Home) to return to the Home screen.

Paper basics

The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
ENWW Paper basics 9

Recommended papers for printing

If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
● HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right
o the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x
15 cm), 5 x 7 inches (13 x 18 cm),11 x 17 inches, and in two nishes - glossy or soft gloss (semi-gloss).
Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus
Photo Paper delivers exceptional results with professional quality and durability.
● HP Advanced Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a store-
processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
● HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7
inches and 4 x 6 inches 10 x 15 cm. It is acid-free for longer lasting documents.
Business documents
● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matte
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
● HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near-
photographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
● HP Brochure Paper Matte or HP Professional Paper 180 Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near-
photographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
10 Chapter 2 Get started ENWW
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
● HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-
sided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
● HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.

Order HP paper supplies

The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers.
Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Tips for selecting and using paper

For the best results, observe the following guidelines.
● Load only one type of paper at a time into a tray or document feeder.
● When loading the tray and document feeder, make sure the paper is loaded correctly.
● Do not overload the tray or document feeder.
● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray or document feeder:
– Multipart forms
– Media that is damaged, curled, or wrinkled
– Media with cutouts or perforations
– Media that is heavily textured, embossed, or does not accept ink well
– Media that is too lightweight or stretches easily
– Media that contains staples or clips
ENWW Paper basics 11
Load media
Select a paper size to continue.
To load small-size paper
1. Open the paper tray door.
2. Pull the paper tray out.
3. Load paper.
● Remove all paper from the paper tray, and then load the photo paper print side facing down and HP
logos facing up.
● Slide the photo paper forward until it stops.
● Slide the paper-width guides rmly against the edge of the photo paper.
4. Push the paper tray back into the printer and close the paper tray door.
12 Chapter 2 Get started ENWW
5. Pull out the tray extender manually.
6. Change or retain the paper settings on the printer display.
To load full-size paper
1. Open the paper tray door.
2. Pull the paper tray out and slide the paper-width guides outward.
3. Load paper.
● Insert a stack of paper into the paper tray with the short edge forward and the print side down.
● Slide the paper forward until it stops.
● Slide the paper-width guides inward until they stop at the edges of the paper.
ENWW Load media 13
4. Push the paper tray back in and close the paper tray door.
5. Pull out the tray extender manually.
6. Change or retain the paper settings on the printer display.
To load legal paper
1. Open the paper tray door.
2. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded
media.
3. Load paper.
● Insert a stack of paper into the paper tray with the short edge forward and the print side down.
● Slide the paper forward until it stops.
14 Chapter 2 Get started ENWW
● Slide the paper-width guides inward until they stop at the edges of the paper.
4. Push the paper tray back in. The paper tray door should stay open, with the paper sticking out.
5. Pull out the tray extender manually.
6. Change or retain the paper settings on the printer display.
To load envelopes
1. Open the paper tray door.
ENWW Load media 15
2. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded
media.
3. Load envelopes
● Insert one or more envelopes in the center of the paper tray. The print side should face down. Load
envelopes according to the graphic.
● Slide a stack of envelopes inward until it stops.
● Slide the paper-width guides inward against the stack of envelopes until they stop.
4. Push the paper tray back in and close the paper tray door.
5. Pull out the tray extender manually.
6. Select the loaded envelope type in the Paper Size menu on the printer display.

Load original

To load original on the scanner glass
1. Lift the scanner lid.
16 Chapter 2 Get started ENWW
2. Load the original print side down on the right front corner of the glass.
3. Close the scanner lid.
To load an original in the document feeder
1. Open the document feeder cover.
2. Slide paper-width guides outwards.
ENWW Load original 17
3. Load original print-side up in the document feeder.
4. Slide paper-width guides inward until they stop at the edge of paper.

Update the printer

By default, if the printer is connected to a network and Web Services has been enabled, the printer
automatically checks for updates.
To update the printer using the printer control panel
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch
( Setup ).
2. Touch Tools.
3. Touch Update the Printer.
4. Touch Check Now.
To enable the printer to automatically check for updates
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch
( Setup ).
2. Touch Tools.
3. Touch Update the Printer.
4. Touch Printer Update Options.
5. Touch Install Automatically (recommended) or Alert When Available.
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To update the printer using the embedded web server
1. Open the EWS.
For more information, see Embedded web server on page 93.
2. Click the Tools tab.
3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions.
NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.
NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen
instructions to set up a proxy server. If you do not have the details, contact your network administrator or the
person who set up the network.

Open the HP printer software (Windows)

You can use the HP printer software to congure the printer settings, check estimated ink levels, order
printing supplies, maintain the printer, resolve printing issues, and more. More information about the
available printer software options is provided throughout this guide.
After installing the HP printer software, depending on your operating system, do one of the following:
NOTE: If you are using the HP Smart app instead of the printer software, see Use the HP Smart app to print,
scan, and troubleshoot from an iOS, Android, or Windows 10 device on page 19
● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the
icon with the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer name.
Use the HP Smart app to print, scan, and troubleshoot from an
iOS, Android, or Windows 10 device
HP Smart (formerly known as HP All-in-One Printer Remote) helps you to set up, scan, print, share, and
manage your HP printer. You can share documents and images through email, text messages, and popular
cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up
new HP printers, as well as monitor and order supplies.
NOTE: The HP Smart app might not be available in all languages. Some features might not be available with
all printer models.
To install the HP Smart app
▲ The HP Smart app is supported on iOS, Android, and Windows 10 devices. To install the app on your
device, go to 123.hp.com and follow the onscreen instructions to access your device’s app store.
ENWW Open the HP printer software (Windows) 19
To open the HP Smart app on a Windows 10 computer
▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from
the app list.
Connect to your printer
▲ Make sure that the printer is turned on and is connected to the same network as your device. Then HP
Smart will automatically detect the printer.
Get more information about the HP Smart app
For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart
app on page 21, Scan using the HP Smart app on page 31 and Get help from the HP Smart app
on page 122.
For more information about using HP Smart for printing, scanning, accessing printer features, and
troubleshooting issues, go to:
● iOS/Android: www.hp.com/go/hpsmart-help
● Windows: www.hp.com/go/hpsmartwin-help
Turn the printer o
Press (the Power button) to turn o the printer. Wait until the power light turns o before unplugging the
power cord or turning
o a power strip.
CAUTION: If you incorrectly turn the printer o, the print carriage might not return to the correct position,
causing problems with the cartridges and print quality issues.
20 Chapter 2 Get started ENWW

3 Print

Most print settings are automatically handled by the software application. Change the settings manually only
when you want to change print quality, print on specic types of paper, or use special features.
This section contains the following topics:
●

Print using the HP Smart app

●
Print documents using HP printer software
●
Print photos using HP printer software
●
Print on envelopes
●
Print on both sides (duplexing)
●
Print from apps on mobile devices
●
Print using the maximum dpi
●
Tips for successful printing
Print using the HP Smart app
This section provides basic instructions for using the HP Smart app to print from your Android, iOS, or
Windows 10 device. For more information about using the HP Smart app, go to:
● iOS/Android: www.hp.com/go/hpsmart-help
● Windows: www.hp.com/go/hpsmartwin-help
To print from a Windows 10 device
1. Load paper in the input tray. For more information, see Load media on page 11.
2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from
an iOS, Android, or Windows 10 device on page 19.
3. On the HP Smart Home screen, make sure your printer is selected.
TIP: If you want to select a dierent printer, click or tap the Printer icon on the toolbar at the left side
of the screen, and then select Select a Dierent Printer to view all available printers.
4. At the bottom of the Home screen, click or tap Print.
5. Select Print Photo, locate a photo you want to print, and then click or tap Select Photos to Print.
Select Print Document, locate a PDF document you want to print, and then click or tap Print.
6. Select the appropriate options. To view more settings, click or tap More settings. For more information
about printing settings, see Tips for successful printing on page 27.
7. Click or tap Print to begin printing.
ENWW Print using the HP Smart app 21
To print from an Android or iOS device
1. Open the HP Smart app.
2. Tap the Plus icon if you need to change to a dierent printer, or add a new printer.
3. Tap a printing option (for example, Print Photos or Print Facebook Photos, etc.). You can print photos
and documents from your device, cloud storage, or social media sites.
4. Select the photo or document you want to print.
5. Tap Print.

Print documents using HP printer software

To print documents (Windows)
1. Load paper in the input tray. For more information, see Load media on page 11.
2. From your software, select Print.
3. Make sure your printer is selected.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the
printer. For more information on the HP software, see Printer management tools on page 92.
5. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab.
To change other print settings, click the other tabs.
For more printing tips, see Tips for successful printing on page 27.
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
6. Click OK to close the Properties dialog box.
7. Click Print or OK to begin printing.
To print documents (OS X and macOS)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Set the print options.
If you do not see options on the Print dialog, click Show Details.
● Choose the appropriate paper size in the Paper Size pop-up menu.
NOTE: If you change the paper size, ensure that you have loaded the correct paper.
● Select the orientation.
● Enter the scaling percentage.
4. Click Print.
22 Chapter 3 Print ENWW

Print photos using HP printer software

You can print a photo from your computer.
NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair
the quality of your printout. Photo paper should be at before printing.
TIP: You can use this printer to print documents and photos on your mobile device (such as a smartphone or
tablet). For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ). (At this
time, this website might not be available in all languages.)
To print a photo from the computer (Windows)
1. Load paper in the input tray. For more information, see Load media on page 11.
2. From your software, select Print.
3. Make sure your printer is selected.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
5. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab.
To change other print settings, click the other tabs.
For more printing tips, see Tips for successful printing on page 27.
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
6. Click OK to close the Properties dialog box.
7. Click Print or OK to begin printing.
NOTE: After the printing is nished, remove unused photo paper from the paper tray. Store the photo paper
so it does not start to curl, which could reduce the quality of your printout.
To print a photo from the computer (OS X and macOS)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Set the print options.
If you do not see options on the Print dialog, click Show Details.
● Choose the appropriate paper size in the Paper Size pop-up menu.
NOTE: If you change the paper size ensure that you have loaded the correct paper.
● Select the orientation.
4. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:
● Paper Type: The appropriate photo paper type
● Quality: Select the option that provides the best quality or maximum dpi.
● Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix option.
ENWW Print photos using HP printer software 23
– O: applies no changes to the image.
– On: automatically focuses the image; moderately adjusts image sharpness.
5. Select any other print settings you want, and then click Print.

Print on envelopes

Avoid envelopes with the following characteristics:
● Very slick nish
● Self-stick adhesives, clasps, or windows
● Thick, irregular, or curled edges
● Areas that are wrinkled, torn, or otherwise damaged
Make sure the folds of envelopes you load in the printer are sharply creased.
NOTE: For more information about printing on envelopes, see the documentation available with the
software program you are using.
To print envelopes (Windows)
1. Load paper in the input tray. For more information, see Load media on page 11.
2. On the File menu in your software, click Print.
3. Make sure your printer is selected.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the
printer. For more information on the HP software, see Printer management tools on page 92.
5. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab.
To change other print settings, click the other tabs.
For more printing tips, see Tips for successful printing on page 27.
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
6. Click OK to close the Properties dialog box.
7. Click Print or OK to begin printing.
To print envelopes (OS X and macOS)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Select the appropriate envelope size from the Paper Size pop-up menu.
If you do not see options on the Print dialog, click Show Details.
NOTE: If you change the paper size, ensure that you have loaded the correct paper.
24 Chapter 3 Print ENWW
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