HP Officejet Pro 8616, Officejet Pro 8620 User Guide

HP Officejet Pro 8610 e-All-in-One/HP

Officejet Pro 8620 e-All-in-One/HP

Officejet Pro 8630 e-All-in-One

User Guide

Copyright information	Hewlett-Packard Company notices
© 2014 Copyright Hewlett-Packard	The information contained in this document
Development Company, L.P.	is subject to change without notice.
Edition 1, 4/2014	All rights reserved. Reproduction,
	adaptation, or translation of this material is
	prohibited without prior written permission
	of Hewlett-Packard, except as allowed
	under copyright laws.
	The only warranties for HP products and
	services are set forth in the express
	warranty statements accompanying such
	products and services. Nothing herein
	should be construed as constituting an
	additional warranty. HP shall not be liable
	for technical or editorial errors or omissions
	contained herein.

Acknowledgements

Microsoft, Windows, Windows XP, Windows Vista, Windows 7, and Windows 8 are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1.Read and understand all instructions in the documentation that comes with the printer.

2.Observe all warnings and instructions marked on the product.

3.Unplug this product from wall outlets before cleaning.

4.Do not install or use this product near water, or when you are wet.

5.Install the product securely on a stable surface.

6.Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7.If the product does not operate normally, see Solve a problem on page 121.

8.There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Table of contents

1 How do I? ..........................................................................................................................................................	1
2 Get started ........................................................................................................................................................	3
Accessibility ..........................................................................................................................................	4
HP EcoSolutions (HP and the Environment) ........................................................................................	5
Manage Power .....................................................................................................................	5
Optimize Printing Supplies ...................................................................................................	5
Understand the printer parts .................................................................................................................	7
Front view ............................................................................................................................	7
Printing supplies area ..........................................................................................................	8
Back view .............................................................................................................................	8
Use the printer control panel ................................................................................................................	9
Overview of buttons and lights .............................................................................................	9
Control panel display icons ..................................................................................................	9
Change printer settings ......................................................................................................	10
HP Digital Solutions ............................................................................................................................	12
What are HP Digital Solutions? .........................................................................................	12
HP Digital Filing .................................................................................................	12
HP Digital Fax ...................................................................................................	12
Requirements ....................................................................................................................	12
Set up HP Digital Solutions ................................................................................................	14
Set up HP Digital Filing .....................................................................................	14
Set up Scan to Network Folder .........................................................	14
Set up Scan to Email ........................................................................	15
Set up HP Digital Fax ........................................................................................	17
Use the HP Digital Solutions ..............................................................................................	18
Use HP Scan to Network Folder .......................................................................	18
Use Scan to Email .............................................................................................	18
Use HP Digital Fax ............................................................................................	18
Near field communication (NFC) ........................................................................................................	19
Paper basics .......................................................................................................................................	20
Recommended papers for printing ....................................................................................	20
Order HP paper supplies ...................................................................................................	21
Tips for selecting and using paper .....................................................................................	22
Load paper .........................................................................................................................................	23

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Load standard-size paper ..................................................................................................	23
Load envelopes .................................................................................................................	24
Load cards and photo paper ..............................................................................................	25
Load an original on the scanner glass ................................................................................................	27
Load an original in the document feeder ............................................................................................	28
Insert a USB flash drive ......................................................................................................................	29
Set up and use accessories ...............................................................................................................	30
Install the automatic two-sided printing accessory (duplexer) ...........................................	30
Install and use second tray (Tray 2) ..................................................................................	30
Work with trays ..................................................................................................................	31
Maintain the printer .............................................................................................................................	34
Clean the scanner glass ....................................................................................................	34
Clean the exterior ..............................................................................................................	34
Clean the automatic document feeder ...............................................................................	35
Update the printer ...............................................................................................................................	36
Open the HP printer software (Windows) ...........................................................................................	37
Turn the printer off ..............................................................................................................................	38
Restore defaults .................................................................................................................................	39
3 Print .................................................................................................................................................................	41
Print documents .................................................................................................................................	42
Print on envelopes ..............................................................................................................................	43
Print photos ........................................................................................................................................	45
Print using the maximum dpi ..............................................................................................................	47
Print on both sides (duplexing) ...........................................................................................................	48
Tips for print success .........................................................................................................................	49
4 Copy and scan ................................................................................................................................................	53
Copy ...................................................................................................................................................	54
Scan ...................................................................................................................................................	56
Scan an original .................................................................................................................	56
Scan to a computer ...........................................................................................	56
Scan to a memory device ..................................................................................	57
Scan using Webscan .........................................................................................................	57
Scanning documents as editable text ................................................................................	58
5 Fax ..................................................................................................................................................................	61
Send a fax ..........................................................................................................................................	62
Send a standard fax ...........................................................................................................	62
Send a standard fax from the computer ............................................................................	63
Send a fax manually from a phone ....................................................................................	63
Send a fax using monitor dialing ........................................................................................	64
Send a fax from memory ...................................................................................................	65

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Send a fax to multiple recipients ........................................................................................	65
Send a fax in Error Correction Mode .................................................................................	66
Receive a fax ......................................................................................................................................	67
Receive a fax manually ......................................................................................................	67
Set up backup fax ..............................................................................................................	68
Reprint received faxes from memory .................................................................................	68
Forward faxes to another number ......................................................................................	69
Set the paper size for received faxes ................................................................................	69
Set automatic reduction for incoming faxes .......................................................................	70
Block unwanted fax numbers .............................................................................................	70
Add numbers to the junk fax list ........................................................................	70
Remove numbers from the junk fax list .............................................................	71
Print a Junk Fax Report ....................................................................................	71
Receive faxes using HP Digital Fax ...................................................................................	71
HP Digital Fax requirements .............................................................................	72
Activate HP Digital Fax .....................................................................................	72
Modify HP Digital Fax settings ..........................................................................	72
Set up speed-dial entries ....................................................................................................................	74
Set up and change speed-dial entries ...............................................................................	74
Set up and change group speed-dial entries .....................................................................	75
Delete speed-dial entries ...................................................................................................	75
Print a list of speed-dial entries ..........................................................................................	76
Change fax settings ............................................................................................................................	77
Configure the fax header ...................................................................................................	77
Set the answer mode (Auto answer) .................................................................................	77
Set the number of rings before answering .........................................................................	78
Change the answer ring pattern for distinctive ring ...........................................................	78
Set the dial type .................................................................................................................	79
Set the redial options .........................................................................................................	79
Set the fax speed ...............................................................................................................	79
Set the fax sound volume ..................................................................................................	80
Fax and digital phone services ...........................................................................................................	81
Fax over Internet Protocol ..................................................................................................................	82
Fax reports .........................................................................................................................................	83
Print fax confirmation reports .............................................................................................	83
Print fax error reports .........................................................................................................	84
Print and view the fax log ...................................................................................................	84
Clear the fax log .................................................................................................................	84
Print the details of the last fax transaction .........................................................................	85
Print a Caller ID Report ......................................................................................................	85
View the Call History ..........................................................................................................	85
6 Web Services ..................................................................................................................................................	87
What are Web Services? ....................................................................................................................	88

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HP ePrint ...........................................................................................................................	88
Print apps ...........................................................................................................................	88
Set up Web Services ..........................................................................................................................	89
Set up Web Services using the printer control panel .........................................................	89
Set up Web Services using the embedded web server .....................................................	89
Set up Web Services using the HP printer software ..........................................................	90
Use Web Services ..............................................................................................................................	91
HP ePrint ...........................................................................................................................	91
Print using HP ePrint .........................................................................................	91
Find the printer's email address ........................................................................	91
Turn off HP ePrint .............................................................................................	92
Print apps ...........................................................................................................................	92
Use print apps ...................................................................................................	92
Manage print apps ............................................................................................	92
Turn off print apps .............................................................................................	92
Remove Web Services .......................................................................................................................	93
7 Work with ink cartridges ..................................................................................................................................	95
Information on ink cartridges and the printhead .................................................................................	96
Check the estimated ink levels ...........................................................................................................	97
Printing with black or color ink only ....................................................................................................	98
Replace the ink cartridges ..................................................................................................................	99
Order ink cartridges ..........................................................................................................................	101
Store printing supplies ......................................................................................................................	102
Anonymous usage information storage ............................................................................................	103
8 Network setup ...............................................................................................................................................	105
Set up the printer for wireless communication .................................................................................	106
Before you begin ..............................................................................................................	106
Set up the printer on your wireless network .....................................................................	106
Change the connection type ............................................................................................	107
Change from an Ethernet connection to a wireless connection ......................	107
Change from a USB connection to a wireless connection ..............................	107
Test the wireless connection ...........................................................................................	108
Turn on or off the wireless capability of the printer ..........................................................	108
Change network settings ..................................................................................................................	109
View and print network settings .......................................................................................	109
Set link speed ..................................................................................................................	109
Change IP settings ..........................................................................................................	109
Change from a wireless connection to a USB or Ethernet connection .............................................	111
Use HP wireless direct .....................................................................................................................	112
Turn on HP wireless direct ...............................................................................................	112
Print from a wireless-capable mobile device ...................................................................	113
Print from a wireless-capable computer ..........................................................................	113

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9 Printer management tools .............................................................................................................................	115
Toolbox (Windows) ...........................................................................................................................	116
Open the Toolbox ............................................................................................................	116
HP Utility (OS X) ...............................................................................................................................	117
Embedded web server .....................................................................................................................	118
About cookies ..................................................................................................................	118
Open the embedded web server .....................................................................................	118
10 Solve a problem ..........................................................................................................................................	121
HP support .......................................................................................................................................	122
Register printer ................................................................................................................	122
Support process ...............................................................................................................	122
Obtain electronic support .................................................................................................	122
HP support by phone .......................................................................................................	123
Before you call ................................................................................................	123
Phone support period ......................................................................................	123
Support phone numbers ..................................................................................	123
After the phone support period ........................................................................	123
Get help from the printer control panel .............................................................................................	124
Understand printer reports ...............................................................................................................	125
Printer status report .........................................................................................................	125
Network configuration page .............................................................................................	126
Solve printer problems .....................................................................................................................	129
The printer shuts down unexpectedly ..............................................................................	129
Printhead alignment fails .................................................................................................	129
Paper-feed problems .......................................................................................................	129
The printer cannot read the memory device ....................................................................	130
Solve printing problems ....................................................................................................................	131
Solve copy problems ........................................................................................................................	135
Copies are blank or faded ................................................................................................	135
Size is reduced ................................................................................................................	135
Copy quality is poor .........................................................................................................	135
Solve scan problems ........................................................................................................................	137
Scanner did nothing .........................................................................................................	137
Scan takes too long .........................................................................................................	137
Part of the document did not scan or text is missing .......................................................	137
Text cannot be edited ......................................................................................................	138
Scanned image quality is poor .........................................................................................	139
Unable to scan to network folder .....................................................................................	139
Unable to scan to email ...................................................................................................	140
Solve fax problems ...........................................................................................................................	141
The fax test failed ............................................................................................................	141
The "Fax Hardware Test" failed ......................................................................	141

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The "Fax Connected to Active Telephone Wall Jack" test failed ....................	142
The "Phone Cord Connected to Correct Port on Fax" test failed ....................	142
The "Using Correct Type of Phone Cord with Fax" test failed ........................	143
The "Dial Tone Detection" test failed ..............................................................	144
The "Fax Line Condition" test failed ................................................................	144
The display always shows Phone Off Hook .....................................................................	145
The printer is having problems sending and receiving faxes ...........................................	145
The printer cannot receive faxes, but can send faxes .....................................................	147
The printer cannot send faxes, but can receive faxes .....................................................	148
Solve HP ePrint and HP Printables problems ..................................................................................	149
Solve network problems ...................................................................................................................	150
General network troubleshooting .....................................................................................	150
Unable to connect the printer wirelessly ..........................................................................	150
Step 1: Make sure the Wireless (802.11) light is turned on ............................	150
Step 2: Make sure the computer is connected to the wireless network ..........	151
Step 3: Run the wireless test ..........................................................................	151
Step 4: Restart components of the wireless network ......................................	152
Solve printer management problems ...............................................................................................	153
Embedded web server cannot be opened .......................................................................	153
Printhead maintenance ....................................................................................................................	155
Clean the printhead .........................................................................................................	155
Align the printhead ...........................................................................................................	156
Calibrate the linefeed .......................................................................................................	157
Reinstall the printhead .....................................................................................................	157
Clear jams ........................................................................................................................................	159
Clear paper jams inside the printer ..................................................................................	159
Clear paper jams in the automatic document feeder .......................................................	160
Avoid paper jams .............................................................................................................	161
Clear the print carriage .....................................................................................................................	162
Appendix A Technical information ...................................................................................................................	163
Warranty information ........................................................................................................................	164
Ink cartridge warranty information ...................................................................................	164
Specifications ...................................................................................................................................	165
System requirements .......................................................................................................	165
Environmental specifications ...........................................................................................	165
Input tray capacity ............................................................................................................	165
Output tray capacity .........................................................................................................	166
Paper size and weights ....................................................................................................	166
Print specifications ...........................................................................................................	166
Copy specifications ..........................................................................................................	166
Scan specifications ..........................................................................................................	166
Fax specifications ............................................................................................................	167
Cartridge yield ..................................................................................................................	167

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Acoustic emission specifications .....................................................................................	167
Regulatory information .....................................................................................................................	169
Regulatory Model Number ...............................................................................................	169
FCC statement .................................................................................................................	170
Notice to users in Korea ..................................................................................................	170
VCCI (Class B) compliance statement for users in Japan ...............................................	170
Notice to users in Japan about the power cord ...............................................................	170
Noise emission statement for Germany ...........................................................................	171
Visual display workplaces statement for Germany ..........................................................	171
Notice to users of the U.S. telephone network: FCC requirements .................................	171
Notice to users of the Canadian telephone network ........................................................	172
Notice to users in the European Economic Area .............................................................	172
Notice to users of the German telephone network ..........................................................	173
Australia wired fax statement ...........................................................................................	173
European Union Regulatory Notice .................................................................................	173
Products with external AC Adapters ...............................................................	173
Products with wireless functionality .................................................................	173
European telephone network declaration (Modem/Fax) .................................	174
Declaration of conformity .................................................................................................	174
Regulatory information for wireless products ...................................................................	174
Exposure to radio frequency radiation ............................................................	175
Notice to users in Brazil ..................................................................................	175
Notice to users in Canada ...............................................................................	175
Notice to users in Taiwan ................................................................................	176
Notice to users in Mexico ................................................................................	176
Wireless notice to users in Japan ...................................................................	176
Environmental product stewardship program ...................................................................................	177
Paper use ........................................................................................................................	177
Plastics ............................................................................................................................	177
Material safety data sheets ..............................................................................................	177
Recycling program ...........................................................................................................	178
HP inkjet supplies recycling program ...............................................................................	178
Disposal of waste equipment by users ............................................................................	178
Power consumption .........................................................................................................	178
Chemical substances .......................................................................................................	178
Battery disposal in the Netherlands .................................................................................	179
Battery disposal in the Taiwan .........................................................................................	179
California Perchlorate Material Notice .............................................................................	179
Toxic and hazardous substance table (China) ................................................................	179
Restriction of hazardous substance (Ukraine) .................................................................	179
Restriction of hazardous substance (India) .....................................................................	180
EPEAT .............................................................................................................................	180
China SEPA Ecolabel User Information ..........................................................................	180

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Appendix B Additional fax setup ......................................................................................................................	181
Set up faxing (parallel phone systems) ............................................................................................	182
Select the correct fax setup for your home or office ........................................................	183
Case A: Separate fax line (no voice calls received) ........................................................	184
Case B: Set up the printer with DSL ................................................................................	185
Case C: Set up the printer with a PBX phone system or an ISDN line ............................	186
Case D: Fax with a distinctive ring service on the same line ...........................................	187
Case E: Shared voice/fax line ..........................................................................................	188
Case F: Shared voice/fax line with voice mail .................................................................	189
Case G: Fax line shared with computer modem (no voice calls received) ......................	190
Set up the printer with a computer dial-up modem .........................................	191
Set up the printer with a computer DSL/ADSL modem ...................................	192
Case H: Shared voice/fax line with computer modem .....................................................	193
Shared voice/fax with computer dial-up modem .............................................	193
Shared voice/fax with computer DSL/ADSL modem .......................................	194
Case I: Shared voice/fax line with answering machine ....................................................	196
Case J: Shared voice/fax line with computer modem and answering machine ...............	197
Shared voice/fax line with computer dial-up modem and answering
machine ...........................................................................................................	197
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ...........................................................................................................	199
Case K: Shared voice/fax line with computer dial-up modem and voice mail .................	201
Serial-type fax setup .........................................................................................................................	203
Test fax setup ...................................................................................................................................	204
Appendix C Errors (Windows) ..........................................................................................................................	205
Fax memory full ................................................................................................................................	207
Unable to communicate with printer .................................................................................................	208
Low on ink ........................................................................................................................................	209
Printhead Problem ............................................................................................................................	210
Ink Cartridge Problem ......................................................................................................................	211
Replace the ink cartridge ..................................................................................................................	212
Incompatible older generation cartridge installed .............................................................................	213
Paper Mismatch ...............................................................................................................................	214
The cartridge cradle cannot move ....................................................................................................	215
Paper Jam ........................................................................................................................................	216
The printer is out of paper ................................................................................................................	217
Printer Offline ...................................................................................................................................	218
Printer Paused ..................................................................................................................................	219
Document failed to print ...................................................................................................................	220
Printer failure ....................................................................................................................................	221
Door or cover open ...........................................................................................................................	222
Previously used ink cartridge installed .............................................................................................	223
Ink cartridges depleted .....................................................................................................................	224

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Ink cartridge failure ...........................................................................................................................	225
Printer supply upgrade .....................................................................................................................	226
Printer supply upgrade successful ...................................................................................................	227
Printer supply upgrade problem .......................................................................................................	228
Non-HP ink cartridges installed ........................................................................................................	229
Using Genuine HP Cartridges has its Rewards ...............................................................................	230
Counterfeit Cartridge Advisory .........................................................................................................	231
Used, Refilled or Counterfeit Cartridge Detected .............................................................................	232
Use SETUP cartridges .....................................................................................................................	233
Do not use SETUP cartridges ..........................................................................................................	234
Not enough ink at startup .................................................................................................................	235
Use black ink only? ..........................................................................................................................	236
Use color ink only? ...........................................................................................................................	237
Incompatible ink cartridges ...............................................................................................................	238
Ink sensor failure ..............................................................................................................................	239
Ink sensor warning ...........................................................................................................................	240
Problem with printer preparation ......................................................................................................	241
Color cartridge out of ink ..................................................................................................................	242
Black cartridge out of ink ..................................................................................................................	243
Automatic document feeder cover open ...........................................................................................	244
Problem with ink system ...................................................................................................................	245
Index .................................................................................................................................................................	247

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1How do I?

●Get started on page 3

●Print on page 41

●Copy and scan on page 53

●Fax on page 61

●Web Services on page 87

●Work with ink cartridges on page 95

●Solve a problem on page 121

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2 Chapter 1 How do I?

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2Get started

This guide provides details about how to use the printer and how to resolve problems.

●Accessibility

●HP EcoSolutions (HP and the Environment)

●Understand the printer parts

●Use the printer control panel

●HP Digital Solutions

●Near field communication (NFC)

●Paper basics

●Load paper

●Load an original on the scanner glass

●Load an original in the document feeder

●Insert a USB flash drive

●Set up and use accessories

●Maintain the printer

●Update the printer

●Open the HP printer software (Windows)

●Turn the printer off

●Restore defaults

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Accessibility

The printer provides a number of features that make it accessible for people with disabilities. Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at www.hp.com/accessibility.

(OS X) For accessibility information, visit the Apple website at www.apple.com/accessibility.

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HP EcoSolutions (HP and the Environment)

Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program on page 177. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.

●Manage Power

●Optimize Printing Supplies

Manage Power

To conserve electricity, the printer comes with the following features.

You can also turn the features on or off from the printer software or Embedded web server (EWS). To open the printer software, see Open the HP printer software (Windows) on page 37.

To open the EWS, see Embedded web server on page 118.

Sleep mode

Power usage is reduced while in Sleep mode. After initial setup, the printer goes into low-power mode after 5 minutes of inactivity.

To change the time to Sleep mode:

1.From the printer control panel display, touch (ECO).

2.Touch Sleep, and then touch the desired option.

NOTE: If you change your country or region from the printer control panel, the time to sleep mode is automatcially set to the default, which is 5 minutes.

Schedule On and Off

Use this feature to automatically save energy during evenings and weekends. For example, you can schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you will save energy during the night and weekends.

To configure the printer's Schedule On and Off feature:

1.From the printer control panel display, touch (ECO).

2.Touch Schedule On and Off.

3.Touch Schedule On and Schedule Off to set the time to turn the printer on and off.

CAUTION: Always turn off the printer properly, using either Sleep Mode, Schedule On and Off, or (the Power button).

If you incorrectly turn the printer off, the print carriage might not return to the correct position, causing problems with the ink cartridges and print quality issues.

Optimize Printing Supplies

To optimize printing supplies such as ink and paper, try the following:

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●Optimize paper usage by printing on both sides of the paper.

●Save ink and paper when printing web content with HP Smart Print. For more information, visit www.hp.com/go/smartprint.

●Change the print mode to a draft setting. The draft setting uses less ink.

●Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.

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Understand the printer parts

This section contains the following topics:

●Front view

●Printing supplies area

●Back view

Front view

1 Document feeder paper-width guides

2 Document feeder tray

3Scanner glass

4 Control panel display

5Output tray

6 Output tray extender

7 Main input tray

8 Front USB port

9Power button

10Near field communication (NFC)

NOTE: This feature is available with some models of the printer.

11Document feeder tray

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Printing supplies area

1 Ink cartridge access door

2Ink cartridges

3Printhead

4Printhead latch

NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.

Back view

1 Fax port (2-EXT)

2Fax port (1-LINE)

3 Ethernet network port

4 Rear USB port

5Power input

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Use the printer control panel

This section contains the following topics:

●Overview of buttons and lights

●Control panel display icons

●Change printer settings

Overview of buttons and lights

The following diagram and related table provides a quick reference to the printer control panel features.

Label

Name and Description

1Wireless status light: Blue light indicates a wireless connection. Touch (Wireless) to turn on or off the printer wireless capabilities.

2Home button: Returns to the home screen from any other screen.

3Control panel display: Touch the screen to select menu options. For addition menu options, touch and slide your finger across the screen.

For information about the icons that appear on the display, see Control panel display icons on page 9.

4Back button: Returns to the previous menu.

5Help button: Opens the Help menu.

Control panel display icons

Icon Purpose

Shows that a wired network connection exists and also provides easy access to the network status screen.

Displays wireless status and menu options. For more information, see Set up the printer for wireless communication on page 106.

NOTE: (Ethernet) and (Wireless) do not display at the same time. Showing the Ethernet icon or the wireless icon depends on the way your printer is connected to network. If the network connection of the printer has not been set up, by default, the printer control panel display shows (Wireless).

Turn on (with and without security) or off wireless direct. If turning on wireless direct with security, then you can also display the wireless direct name and security password.

Displays a screen where you can configure the product power saving settings features.

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Icon Purpose

Touch the icon to display the Web Services Settings where you can view the printer's email address and make ePrint settings.

For more information, see HP ePrint on page 91.

Displays a screen where you can make copies or select other options.

Displays a screen where you can send a fax, or choose fax settings.

Displays a screen where you can make a scan, or change scan settings.

Displays a screen where you can use print apps.

Displays the Setup screen for generating reports, changing fax and other maintenance settings, and accessing the Help screen.

Provides more information about the printer features.

Displays a screen where you can see information about the ink cartridges, including fill levels. This icon has a red border when an ink cartridge needs attention.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

Displays the status of the Auto Answer function. Touch Auto Answer to turn it on or off. For more information, see Set the answer mode (Auto answer) on page 77.

Change printer settings

Use the control panel to change the printer function and settings, print reports, or get help for the printer.

TIP: If the printer is connected to a computer, you can also change the printer settings using the printer management tools.

For more information about these tools, see Printer management tools on page 115.

To change settings for a function

The Home screen of the control panel display shows the available functions for the printer.

1.From the control panel display, touch and slide your finger across the screen and then touch the icon to select the desired function.

2.After selecting a function, touch and scroll through the available settings, and then touch the setting you want to change.

3.Follow the prompts on the control panel display to change the settings.

NOTE: Touch (Home) to return to the Home screen.

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To change the printer settings

To change the printer settings or print reports, use the options available on the Setup Menu screen.

1.From the printer control panel display, touch and slide your finger across the screen and then touch Setup.

2.Touch and scroll through the screens.

3.Touch the screen items to select screens or options.

NOTE: Touch (Home) to return to the Home screen.

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HP Digital Solutions

The printer includes a collection of digital solutions that can help you simplify and streamline your work. These digital solutions include the following:

●HP Digital Filing (including Scan to Network Folder and Scan to Email)

●HP Digital Fax (including Fax to Network Folder and Fax to Email) This section contains the following topics:

●What are HP Digital Solutions?

●Requirements

●Set up HP Digital Solutions

●Use the HP Digital Solutions

What are HP Digital Solutions?

HP Digital Solutions are a set of tools provided with this printer that can help improve your office productivity.

HP Digital Filing

HP Digital Filing provides robust, general-office scanning—as well as basic, versatile, documentmanagement capabilities—for multiple users over a network. With HP Digital Filing, you can simply walk up to the printer, select the options on the printer control panel, and either scan documents directly to computer folders on your network or quickly share them with business partners as email attachments—and all without using additional scanning software.

These scanned documents can be sent to a shared network folder for personal or group access or to one or more email addresses for quick sharing. In addition, you can configure specific scan settings for each scan destination, allowing you to make sure that the best settings are being used for each specific task.

HP Digital Fax

Never lose important faxes misplaced within a stack of paper pages again!

With HP Digital Fax, you can save incoming, black-and-white faxes to a computer folder on your network for easy sharing and storage, or you can forward faxes through email—allowing you to receive important faxes from anywhere while working away from the office.

In addition, you can turn off fax printing altogether — saving money on paper and ink, as well as helping reduce paper consumption and waste.

Requirements

Before you set up the HP Digital Solutions, make sure you have the following:

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For all HP Digital Solutions

●A network connection

The printer can be connected either through a wireless connection or using an Ethernet cable.

NOTE: If the printer is connected using a USB cable, you scan documents to a computer or attach scans to an email message using the HP software. For more information, see Scan an original on page 56. You can receive faxes to your computer using HP Digital Fax. For more information, see Receive faxes using HP Digital Fax on page 71.

●The HP software

HP recommends that you set up HP Digital Solutions using the HP software provided with the printer.

TIP: If you would like to set up HP Digital Solutions without installing the HP software, you can use the printer’s embedded web server.

For Scan to Network Folder, Fax to Network Folder

●An active network connection. You must be connected to the network.

●An existing Windows (SMB) shared folder

For information about finding the computer name, see the documentation for your operating system.

●The network address for the folder

On computer running Windows, network addresses are usually written in this format: \\mypc \sharedfolder

●The name of the computer where the folder is located

For information about finding the computer name, see the documentation for your operating system.

●Appropriate privileges on the shared folder You must have write access to the folder.

●A username and password for the shared folder (if necessary)

For example, the Windows or OS X username and password used to log onto the network.

NOTE: HP Digital Filing does not support Active Directory.

For Scan to Email, Fax to Email

●A valid email address

●Outgoing SMTP server information

●An active Internet connection

If you are setting up Scan to Email or Fax to Email on a computer running Windows, the setup wizard can automatically detect the email settings for the following email applications:

●Microsoft Outlook 2003–2007 (Windows XP, Windows Vista, and Windows 7)

●Outlook Express (Windows XP)

●Windows Mail (Windows Vista)

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●Mozilla Thunderbird (Windows XP, Windows Vista, and Windows 7)

●Qualcomm Eudora (version 7.0 and above) (Windows XP and Windows Vista)

●Netscape (version 7.0) (Windows XP)

However, if your email application is not listed above, you can still set up and use Scan to Email and Fax to Email if your email application meets the requirements listed in this section.

Set up HP Digital Solutions

You can set up HP Digital Solutions using the HP software provided with the printer—either using software wizards that you can open from the HP printer software (Windows) or HP Utility (OS X).

TIP: You can also use the printer's EWS to set up the HP Digital Solutions. For more information about using the EWS, see Embedded web server on page 118.

NOTE: If you are using the printer in an IPv6-only network environment, you must set up the digital solutions using the EWS.

This section contains the following topics:

●Set up HP Digital Filing

●Set up HP Digital Fax

Set up HP Digital Filing

To set up HP Digital Filing, follow the appropriate instructions.

NOTE: You can also use these steps to change settings in the future.

This section contains the following topics:

●Set up Scan to Network Folder

●Set up Scan to Email

Set up Scan to Network Folder

You can configure up to 10 destination folders for each printer.

NOTE: To use Scan to Network Folder, you must have created and configured the folder you are using on a computer connected to the network. You cannot create a folder from the printer's control panel. Also, make sure the folder preferences are set to provide read and write access. For more information about creating folders on the network and setting folder preferences, see the documentation for your operating system.

After you finish setting up Scan to Network Folder, the HP software automatically saves the configurations to the printer.

To set up Scan to Network Folder, complete the following steps for your operating system.

To set up Scan to Network Folder from the printer software (Windows)

1.Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 37.

2.Go to the Scan section under Print, Scan & Fax, and then double-click Scan to Network Folder Wizard.

3.Follow the on-screen instructions.

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