HP 2800 Service manual

4.5 (8)

table of contents
product overview.................................................................................................................	1
unique product features ......................................................................................................	2
key selling points...................................................................................................................	4
marketing statement............................................................................................................	6
product sku...........................................................................................................................	7
localization ...........................................................................................................................	8
dimensions..........................................................................................................................	10
front view ............................................................................................................................	12
rear view.............................................................................................................................	13
printing supplies area .........................................................................................................	14
control panel ......................................................................................................................	15
specifications......................................................................................................................	17
competitive test suites........................................................................................................	20
user replaceable components...........................................................................................	21
consumables ......................................................................................................................	22
technology updates...........................................................................................................	27
value added services .........................................................................................................	29
education and training......................................................................................................	31
support services ..................................................................................................................	33
standard warranty for the product ....................................................................................	35
setup requirements.............................................................................................................	41
contents of the box ............................................................................................................	43
overall setup procedure .....................................................................................................	44
install tray 2 .........................................................................................................................	47
install auto-duplex unit/rear access panel (cleanout).......................................................	49
install HP Jetdirect 620n print server card ...........................................................................	51
install additional memory...................................................................................................	53
enable accessories in printer driver....................................................................................	55
install ink cartridges ............................................................................................................	57
install printheads.................................................................................................................	59
paper type matrix...............................................................................................................	62
paper capacity and weight matrix....................................................................................	66
test hardware installation...................................................................................................	67
contents of the software CD ROM for Windows.................................................................	70
contents of software CD ROM for Macintosh.....................................................................	71
startup page of the CD browser for Windows....................................................................	72
browse documentation......................................................................................................	73
register product ..................................................................................................................	74
customization utility ............................................................................................................	75
install the printer software for Windows - direct..................................................................	83
install the printer software for Windows - network..............................................................	90
install the printer driver for Windows - using the Add Printer wizard .................................	104
test software installation ...................................................................................................	109
uninstall printer software for Windows..............................................................................	111
install toolbox....................................................................................................................	120
contents of the software CD ROM for Windows...............................................................	127
contents of software CD ROM for Macintosh...................................................................	128
uninstall toolbox................................................................................................................	129
startup page of the CD browser for Macintosh................................................................	131
install the printer software for Macintosh..........................................................................	132
share the printer software for Macintosh..........................................................................	138

delete printer spooler queue for Macintosh.....................................................................	141
summary of driver configurations under different install methods ...................................	142
Web deployment of drivers..............................................................................................	144
scrubber utility ..................................................................................................................	145
setup issues .......................................................................................................................	146
print a Configuration page ..............................................................................................	152
overview of the control panel ..........................................................................................	157
LCD messages ..................................................................................................................	159
LED indications .................................................................................................................	162
menu map........................................................................................................................	164
loading media into trays ..................................................................................................	174
manual feed.....................................................................................................................	180
printing on both sides .......................................................................................................	185
printing on special media.................................................................................................	196
firmware upgrading procedure .......................................................................................	199
changing default software settings..................................................................................	202
software features and functions.......................................................................................	203
navigating the driver user interface in Windows advanced tab.....................................	204
navigating the driver user interface in Windows paper/quality tab ................................	218
navigating the driver user interface in Windows effects tab............................................	222
navigating the driver user interface in Windows finishing tab..........................................	225
navigating the driver user interface in Windows color tab ..............................................	227
navigating user interface in Macintosh X.........................................................................	229
overview of the Windows toolbox....................................................................................	241
HP Instant Support (HPIS) ..................................................................................................	249
myPrintMileage.................................................................................................................	259
EWS ...................................................................................................................................	263
HP Web Jetadmin.............................................................................................................	288
firmware upgrading procedure .......................................................................................	289
changing default software settings..................................................................................	292
cleaning and maintaining the printer ..............................................................................	293
troubleshooting usage issues ............................................................................................	294
troubleshooting paper-related problem ..........................................................................	297
clearing media jams.........................................................................................................	299
troubleshooting print quality-related problems................................................................	302
low or excess use of ink in printouts..................................................................................	305
incorrect color printouts ...................................................................................................	308
printing process ................................................................................................................	311
writing systems ..................................................................................................................	313
ink delivery system ............................................................................................................	314
ink supply station ..............................................................................................................	315
service station...................................................................................................................	316
paper path-feed motor and jam detection....................................................................	317
electronics ........................................................................................................................	320
sensors and encoders.......................................................................................................	321
keypanel PCA ..................................................................................................................	322
media ease of use strategy..............................................................................................	323
installer..............................................................................................................................	332
input/output .....................................................................................................................	334
key software improvements.............................................................................................	335
toolbox features ...............................................................................................................	337
driver features ...................................................................................................................	338

known issues .....................................................................................................................	341
product escalation path by region ..................................................................................	353
white papers.....................................................................................................................	354
print test pages.................................................................................................................	357
configuration page ..........................................................................................................	362
serial number ....................................................................................................................	367
born-on date....................................................................................................................	368
color calibration test page...............................................................................................	369
printhead alignment ........................................................................................................	372
diagnostic page...............................................................................................................	374
customer service checklist ...............................................................................................	376
field replacement unit: customer requirements...............................................................	377
repair flow chart ...............................................................................................................	378
exploded view ..................................................................................................................	379
tools for repair...................................................................................................................	382
non V-coded parts (CREW)..............................................................................................	384
non V-coded parts (FRU) ..................................................................................................	390
troubleshooting strategy ..................................................................................................	411
troubleshooting power-on problems................................................................................	412
troubleshooting print media problems.............................................................................	418
troubleshooting paper eject problems............................................................................	420
troubleshooting unusual noises.........................................................................................	422
troubleshooting initialization.............................................................................................	423
troubleshooting two-sided printing problems...................................................................	424
troubleshooting short ink cartridge/printhead life............................................................	426
quick checkup .................................................................................................................	427
error codes .......................................................................................................................	429
repackaging by customer to return to HP........................................................................	446
repackaging kit: setup the exchanged unit.....................................................................	447

	1
	table of contents
product overview.......................................................................................................................	1
unique product features ............................................................................................................	2
key selling points.........................................................................................................................	4
marketing statement..................................................................................................................	6
product sku.................................................................................................................................	7
localization.................................................................................................................................	8
dimensions................................................................................................................................	10
front view ..................................................................................................................................	12
rear view ...................................................................................................................................	13
printing supplies area ...............................................................................................................	14
control panel ............................................................................................................................	15
specifications............................................................................................................................	17
competitive test suites ..............................................................................................................	20
user replaceable components.................................................................................................	21
consumables ............................................................................................................................	22
technology updates.................................................................................................................	27
value added services...............................................................................................................	29
education and training ............................................................................................................	31
support services ........................................................................................................................	33
standard warranty for the product ..........................................................................................	35

Service and Support Manual

table of figures
HP Business Inkjet 2800 Printer .....................................................................................................	1
HP Business Inkjet 2800 Printer .....................................................................................................	4
HP Business Inkjet 2800 Series Demo Page..................................................................................	6
HP Business Inkjet 2800 Printer SKUs .............................................................................................	7
Dimensions for HP Business Inkjet 2800 ......................................................................................	10
Dimensions for HP Business Inkjet 2800dt...................................................................................	10
Dimensions for HP Business Inkjet 2800dtn.................................................................................	11
Front View of the Printer ...........................................................................................................	12
Rear View of the Printer............................................................................................................	13
Printing Supplies Area ...............................................................................................................	14
Control Panel Buttons and LEDs...............................................................................................	15
Ink Cartridges for the Printer .....................................................................................................	22
Printheads for the Printer ..........................................................................................................	23
Printhead Status........................................................................................................................	37
New Printheads ........................................................................................................................	37
Older Printheads.......................................................................................................................	37
Ink Supplies ...............................................................................................................................	38
Ink Cartridge Status ..................................................................................................................	38

Service and Support Manual

product overview

HP Business Inkjet 2800 Printer

HP Business Inkjet 2800 Printer Series is a high-performance, wide-format, and costeffective business inkjet designed for a small work team.

Some of the basic features of this product are:

∙ Better price range as compared to that of HP CP 1700 and HP Business Inkjet 2600 printers

∙Expandability options, such as optional auto-duplex unit and second tray

∙Multiple SKUs

∙Targeted at small and medium sized business

∙Individual high capacity ink cartridges

∙Separate long-life printheads

∙High capacity trays

∙Ability to create photo-realistic images on A4 or letter-size, A3+ or 330.2 by

482.6mm (13 by 19 inches), B-size paper, and special media

∙Cost-effective color documents

∙Connectivity options, such as the EIO slot, parallel port, or the USB port

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unique product features

Unique product features of the HP Business Inkjet 2800 Printer Series are:

∙Back-lit, text based LCD Control Panel

∙Speed performance up to 24 ppm black and 21 ppm color in draft mode

∙96MB built-in RAM, upgradeable up to 544MB with optional two 100-pin DIMM slots

∙High performance CPU (256 MHz)

∙150-sheet input tray and an optional 250-sheet second tray

∙100-sheet output tray

∙Low cost per page with 2.2 US cents for black ink and 8.4 US cents for mixed color ink (Based on 5% black and 20% color coverage)

∙Archives true-to-life photo-quality printing using HP PhotoREt III technology

∙Four separate long-life print heads

∙Individual, user replaceable high capacity ink cartridges

Other Features

Some other features of the product are:

∙Ink level gauge

∙Auto pen alignment

∙Laser-quality print speed up to 7 ppm black and 5.5 ppm color

∙PCL5c, PCL6, PostScript3 emulation, and automatic language switching

∙Drop-on-demand thermal inkjet printing print method

∙Duty cycle with maximum monthly volume of up to 12,000 pages per month

∙Robust network solutions with optional EIO Jetdirect 620n print server card (standard with DTN Printer)

∙Lower cost barcode printing

∙Easy printer management with internally enabled Embedded Web Server (EWS) e-services

∙One-year limited hardware warranty

Accessories

The optional hardware accessories available with the product are:

∙Auto-duplex unit (Built-in with the HP Business Inkjet 2800dt and 2800dtn printer SKUs)

∙250-sheet second paper tray (Built-in with the HP Business Inkjet 2800dt and 2800dtn printer SKUs)

∙Network cards:

∙HP JD 620N EIO [10/100] (Built-in with the HP Business Inkjet 2800dtn

printer SKU)

∙HP JD 625N EIO [10/100]

∙HP JD 680N EIO [wireless 802.11b]

∙HP JD 500X EX box [TR]

∙HP JD 500X EX box [10/100]

∙HP JD 300X EX box [10/100]

∙HP JD 380X EX box [wireless 801.11b]

∙HP JD ew2400 EX box [wireless 801.11g]

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Font Support

The fonts supported by the product are:

∙45 TrueType and 35 PostScript built-in fonts

∙Intellifont and TrueType rasterizer built into PCL5c and PCL6

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key selling points

HP Business Inkjet 2800 Printer

HP Business Inkjet 2800 Printer Series is a wide-format, low running cost color inkjet printer that is designed for a small workteam. The key selling points of the product are its high performance, cost effectiveness, and flexible networking solutions.

Performance

This product provides laser-quality speeds, excellent color, high memory capacity, and two input trays to ensure professional performance for users. The various performance-enhancing fea tures of the product are:

∙Postcard to poster printing capability

∙Print speed of up to 24 ppm black and 21 ppm color in fast mode

∙Excellent print quality with 4800 optimized dpi on photo paper

∙Duty Cycle of up to 12,000 pages per month

∙New Embedded Web Server (EWS) solutions:

∙EWS - Job Accounting and Pages Remaining solution to help users

estimate ink levels and allow administrators to optimize printer deployment, workload, and purchase of supplies.

∙ Barcode printing solution from JetCAPS. JetCAPS provides more than 50 types of barcodes for shipment and production labels. The points that make the printer advantageous for barcode printing are:

∙Faster first-page out as compared to laser and thermal printers.

∙No ozone emission, as compared to laser printers.

∙Low cost barcode printer, as compared to Intermec Mobile Thermal printer, which is US$950.

∙Prints on a variety of media, as compared to thermal printers that print only on thermal paper.

∙Prints in color, as compared to thermal printers, which prints in mono color only.

∙No fading in barcodes, as compared to direct thermal printers.

∙Connectivity features, such as USB, Parallel (IEEE 1284-compliant), and EIO

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Cost Effectiveness

This product provides features, such as professional performance, speed, resolution, and paper handling at a low acquisition and operating cost. Robust duty cycle and networking solutions also contribute to the cost effectiveness of the printer. Some other features that make the printer ideal for small workgroups are:

∙The printer series consists of three printer SKUs that are priced between US$499 and US$999. These SKU options are:

∙HP Business Inkjet 2800 - Base printer

∙HP Business Inkjet 2800dt - Base printer with built-in auto-duplex unit and 250-sheet capacity second tray

∙HP Business Inkjet 2800dtn - Base printer with built-in auto-duplex unit, 250-sheet capacity second tray, and EIO Jetdirect 620n print server card

∙Individual, high capacity ink cartridges yield 1750 pages per color

∙Cost-efficient 4-pen operation

∙Low cpp of 2.2 cents mono and 8.4 cents color (Based on 5% black and 20%

color coverage)

∙Optional auto-duplex unit to save printing costs

∙Paper path capacity:

∙Rear manual feed: 1 sheet (16 to 74 lb Bond/60 to 280 gsm)

∙Front manual feed: 10 sheets (16 to 36 lb Bond/60 to 135 gsm)

∙Input tray 1: 150 sheets (16 to 36 lb Bond/60 to 135 gsm)

∙Input tray 2: 250 sheets (16 to 36 lb Bond/60 to 135 gsm)

∙Output tray: 100 sheets

∙Auto-duplex unit: 1 sheet at a time (16 to 36 lb Bond/60 to 135 gsm)

Networking

This product is network ready and designed to complement any existing Information Technology (IT) environment across a variety of platforms including Macintosh. The features that contribute to robust networking solutions for users are:

∙Back-lit LCD Control Panel

∙Supports EWS and Web JetAdmin

∙Supports PCL5/PCL6 and PS3

∙EIO networking solution with HP Jetdirect 620n print server card for easy manageability (Built-in with HP Business Inkjet 2800dtn)

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marketing statement

HP Business Inkjet 2800 Series Demo Page

The marketing statement for the HP Business Inkjet 2800 Printer Series is: Highperformance, wide-format, cost -effective business inkjet designed for a small work team.

The key messages in the marketing statement are:

∙Performance that meets business needs of the customer: The product provides the ability to create postcard to poster-sized documents from 4 by 6 inches to 13 by 19 inches.

∙Reliability at a low cost of ownership: The product supports fast print speeds of up to 24 ppm black and 21 ppm color. It saves money and paper over time

with four individual ink cartridges and automatic two-sided printing feature, respectively.

∙ Design for sharing: The product provides sophisticated connectivity with PCL5c and PCL6 and PostScript 3 emulation. In addition, it enables connectivity to major networks and operating systems with Embedded Web Server (EWS) for remote printer management.

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product sku

HP Business Inkjet 2800 Printer SKUs

-	HP Business	HP Business	HP Business
	Inkjet 2800	Inkjet 2800dt	Inkjet 2800dtn
Base Printer	Yes	Yes	Yes
Power Cord	Yes	Yes	Yes
AC Power Adaptor	Yes	Yes	Yes
Driver Software CD	Yes	Yes	Yes
Getting Started Guide	Yes	Yes	Yes
Setup Poster	Yes	Yes	Yes
Support Flyer	Yes	Yes	Yes
Regulatory Leaflet	Yes	Yes	Yes
Four Printheads	Yes	Yes	Yes
Four Ink Cartridges	Yes	Yes	Yes
Auto-Duplex Unit	No	Yes	Yes
Rear Access Panel	Yes	Yes	Yes
(Cleanout)
HP Jetdirect 620n Print	No	No	Yes
Server Card
250-Sheet Input Tray	No	Yes	Yes

Table Comparing Contents of the Box for HP Business Inkjet 2800 Printer Series

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localization

CD1 will be localized in the following languages:

∙US English

∙French

∙Portuguese

∙Spanish

∙German

∙Italian

∙Dutch

∙Swedish

∙Danish

∙Finish

∙Norwegian

CD2 will be localized in the following languages:

∙US English

∙French

∙Japanese

∙Korean

∙Simplified Chinese

∙Traditional Chinese

∙Czech

∙Polish

∙Russian

The items that are localized in all of the above languages are:

∙Setup Poster (Graphics)

∙JetAdmin Guide

∙Windows CD Browser

∙Windows Readme

∙Windows Driver

∙Windows Toolbox

∙Windows Installer

However, all items may not be localized in all the languages. For example, items, such as Windows Acrobat, Macintosh CD browser, and Macintosh readme, are localized in only some languages. In the table displayed below, a Yes against a

language indicates that the item will be localized for that language. A No indicates that the item is not supported or available for that language.

Note None of the topics are localized in Hungarian, Turkish, Arabic, Hebrew, and Greek.

	Language	Windows	Macintosh	Macintosh	Macintosh	Macintosh
		Acrobat	CD	Acrobat	Readme	PS
			Browser			Driver/Install
						er
	US English	Yes	Yes	No	Yes	Yes

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French	No	Yes	No	Yes	Yes
Brazilian	No	Yes	No	Yes	Yes
Portugues
e

Euro-	No	Yes	No	Yes	Yes
Spanish

German	No	Yes	No	Yes	Yes
Italian	No	Yes	No	Yes	Yes
Dutch	No	Yes	No	Yes	Yes
Swedish	No	Yes	No	Yes	Yes
Czech	No	No	No	No	No
Danish	No	No	No	No	No
Finnish	No	No	No	No	No
Norwegian	No	No	No	No	No
Polish	No	No	No	No	No
Russian	No	No	No	No	No
Japanese	No	Yes	No	Yes	Yes
Korean	No	Yes	No	Yes	Yes
Simplified	No	Yes	No	Yes	Yes
Chinese
Traditional	No	Yes	No	Yes	Yes
Chinese

Table Displaying the Localization Support for HP Business Inkjet 2800 Printer Series

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dimensions

Dimensions for HP Business Inkjet 2800

Dimensions for HP Business Inkjet 2800dt

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Dimensions for HP Business Inkjet 2800dtn

Dimension	HP Business	HP Business	HP Business
	Inkjet 2800	Inkjet 2800dt	Inkjet 2800dtn
Width	676 mm (26.6	676 mm (26.6	676 mm (26.6
	inches)	inches)	inches)

Height	199 mm (7.8	264 mm (10.4	264 mm (10.4
	inches)	inches)	inches

Depth	498 mm (19.6	588 mm (23.1	588 mm (23.1
	inches)	inches)	inches)

Weight	13.5 kg (29.7	19.0 kg (41.9	19.0 kg (41.9
	lbs)	lbs)	lbs)

Dimensions For HP Business Inkjet 2800 Printer SKUs

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front view

Front View of the Printer

The following components are located at the front of the printer:

1.Control panel: The control panel is used to change printer settings, view the printer status and messages, and diagnose printer problems.

2.Front manual feed slot: The front manual feed slot is used to feed media manually.

3.Tray 1: Tray 1 holds 150 sheets of paper.

4.Printing supplies area: The printing supplies area contains ink cartridges and printheads.

5.Output tray: The output tray is the location for collecting printed output.

6.Guides: The guides hold the media firmly in the trays.

7.Paper stack indicator: The paper stack indicator helps indicate the amount of paper left in tray 1 and tray 2.

8.Tray 2 cover: The tray 2 cover covers the tray.

9.Tray 2: Tray 2 holds 250 sheets of paper.

10.Tray extension lock: The tray extension lock helps extend the tray.

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rear view

Rear View of the Printer

The following components are located at the rear of the printer:

1.Parallel (IEEE 1284) connector : The parallel connector connects the printer to the computer using the parallel cable.

2.EIO Slot: The EIO slot is used to install the Jetdirect print server card for networking The HP Jetdirect 620n print server card is included with HP Business Inkjet 2800dtn Printer SKU.

3.Auto-duplex unit: The auto-duplex unit provides automatic printing on both sides of a sheet of paper. The auto-duplex unit is available with HP Business Inkjet 2800/2800dt/2800dtn Printer SKUs.

4.Paper guide: The paper guide guides paper during rear manual feed.

5.Rear manual feed slot: The rear manual feed slot is used to perform manual feed using rear panel.

6.Rear access panel (cleanout): The rear access panel must be removed to install the auto-duplex unit and clear paper jams.

7.Network connector: The network connector connects the printer directly to the network. It is available with HP Business Inkjet 2800dtn Printer SKU.

8.Power input: The required power input for the printer.

9.Universal Serial Bus connector : The USB connector is used for plug and play printing support.

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printing supplies area

Printing Supplies Area

The following components are available in the printing supplies area:

1.Ink cartridge cover : The ink cartridge cover covers the ink cartridges.

2.Printhead cover: The printhead cover covers the printheads.

3.Printhead latch : The printhead latch provides access to install or remove printheads from their color-coded slots.

4.Printheads: The product has four separate color printheads. Each printhead must be placed in its color-coded slot.

5.Ink cartridges: The product has four separate colored ink cartridges. Each ink cartridge must be placed in its color-coded slot.

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control panel

Control Panel Buttons and LEDs

The functions of the Control Panel are:

∙Change printer settings.

∙View printer status.

∙View printer messages.

∙Diagnose printer problems.

The components located on the Control Panel are:

1.Power button: The Power button is used to turn the printer on and off.

2.Help button: The Help button is used to provide information about LCD printer messages and menu items.

3.Attention light: The Attention light is used to indicate the following three

states:

∙Off: Indicates that there are no conditions that require attention. A printer status message usually accompanies this indicator.

∙Flashing: Indicates that the printer has encountered errors, such as a paper jam. Such errors can be resolved by user intervention. The LCD displays an error message when the Attention light is flashing.

∙Flashing alternately with Ready light: Indicates that the printer has encountered a critical error. The LCD displays a critical error

message.

4.Ready light: The Ready light is used to indicate the following three states:

∙On: Indicates that the printer is online and ready to accept print jobs.

∙Off: Indicates that the printer is turned off.

∙Flashing: Indicates that the printer is initializing, canceling a print job, or turning off.

5.LCD display: The LCD display is used to display status and error messages, and ink cartridge levels.

6.Back button: The Back button is used to move backwards by one level in a menu.

7.Up and Down arrow buttons: The Up and Down arrow buttons are used to navigate through menu items. These buttons also increase or decrease numerical values in a menu item.

8.Select button: The Select button is used to enter a menu and select a highlighted menu item.

9.Cancel Job button: The Cancel Job button is used to cancel the current print job. The time taken by the button to cancel a print job varies depending upon the size of a print job. Typically, it is pressed only once to cancel a print job. The Cancel button exits all menus.

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10.Resume button: The Resume button is used to resume an interrupted printing process. Similar to the Cancel button, the Resume button exits all menus.

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specifications

The following table lists the different printer specifications:

Parameter	Values
Print Speeds	∙	Draft mode:
		o Black text: 24 ppm
		o Mixed text/color graphics: 21 ppm
	∙ Laser-quality speed:
		o Black text: 7 ppm
		o Mixed text/color graphics: 5.5 ppm
Print Quality	∙ Print Quality: Better than or equal to BIJ2600
	∙ Color: HP enhanced Color Layering Technology
		with PhotoREt III for photo quality (up to 4,800 by
		1,200-optimized dpi on HP premium photo papers,
		1,200 by 1,200-input dpi)
Printheads	∙ 4 CMYK user replaceable printheads (TIJ3.0
and Ink		Cyppo/Expresso ink)
Supplies	∙ 4 CMYK ink supplies (1750 page black, 1750 page
		color)
Paper	∙ 150-sheet multipurpose tray (supports up to 22
Handling		envelopes, 60 cards, 30 transparencies, 30 sheets
		of labels)
		o Front manual feed: up to 10 sheets
		capacity
		o Rear manual feed: 1 sheet capacity
	∙ 250-sheet input tray (standard with HP Business
		Inkjet 2800dt and 2800dtn printers)
	∙ 100-sheet output tray
	∙ Automatic two-sided printing module (standard
		with HP Business Inkjet 2800dt and 2800dtn printers)

Media Size	∙ Sizes: from 4 by 6 inches postcards to 13 by 19
and Types		inches posters
	∙ Weight: 16 to 36 lb bond, up to 110 lb index card,
		11 mils thick
	∙ Types: CP1700 supported media
Reliability	∙	150,000 page life
	∙ Duty cycle 12,000 pages/month
I/O Interface	∙	IEEE 1284-compliant bi-directional parallel
	∙ USB 2.0 compliant full speed
	∙ EIO slot for EIO networking
	∙ User upgradeable DIMM slots
	∙ 1 power button, 5 push buttons and 1 toggle
		button; 2 LED for alert and status; 2x20 character
		backlit LCD display

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	Software	∙	Operating systems:
	Compatibility		o Windows 95, 98, Me, 2000, NT4.0, XP
			o Macintosh OS X: Macintosh OS 10.3 is
			supported only with network connections
			o OS/2: For information about using the IBM
			PostScript 3 emulation printer driver for IBM
			OS/2, refer to the URL
			http://www7.software.ibm.com/2bcprod.ns
			f
			o For information about using Linux with HP
			printers, refer to the URL
			http://www.linuxprinting.org/
			o Unix®: Printer installation software for UNIX®
			(HP-UX, Sun Solaris) networks is available for
			download at http://www.hp.com/
			o MS-DOS printer driver support through third-
		∙	party applications
		∙	Drivers: PCL5/PCL6, PS3
	Color	Support for ICM, ColorSync, ICC Profiles, Pantone
	Management
	Table Displaying the HP Business Inkjet 2800 Printer Series Datasheet
	The laser-quality speed comparison compares the pages per minute speeds of the
Note
Note	HP Business Inkjet 2800 Printer Series against the benchmark of the HP Color LaserJet

4600 at comparable print quality. This comparison is based solely on the internal testing of HP.

The following table displays ordering information:

Product	Number
Printer SKUs

HP Business Inkjet 2800	C8174A
HP Business Inkjet 2800dt	C8163A
HP Business Inkjet 2800dtn	C8164A
Paper Handling
250-Sheet Input Tray	C8261A
HP Auto-Duplex Unit	C8258A
Print Supplies

HP No.10 Black Ink Cartridge (69 ml) - upto 1750 pages	C4844A
HP No.11 Cyan Ink Cartridge (28 ml) - upto 1750 pages	C4836A
HP No.11 Magenta Ink Cartridge (28 ml) - upto 1750 pages	C4837A
HP No.11 Yellow Ink Cartridge (28 ml) - upto 1750 pages	C4838A
HP No.11 Black Printhead - up to 16,000 pages	C4810A
HP No.11 Cyan Printhead - up to 24,000 pages	C4811A
HP No.11 Magenta Printhead - up to 24,000 pages	C4812A
HP No.11 Yellow Printhead - up to 24,000 pages	C4813A
Cables

HP IEEE-1284 A-B Parallel Cable (2 meter)	C2950A
HP IEEE-1284 A-B Parallel Cable (3 meter)	C2951A

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HP USB A-B (2 meter)	C6518A
Print Server Cards

HP Jetdirect 620N Print Server/Internet Connector (EIO Module;	J7934A
Fast Ethernet)

HP Jetdirect 625N Print Server/Internet Connector (EIO Module;	J7960A
Gigabit)

HP Jetdirect 680N Wireless 802.11b EIO Print Server	J6058A
HP Jetdirect EW2400 External Fast Ethernet Wired and Wireless	J7951A
802.11g Print Server
HP Jetdirect 500x TR External Print Server	J3264A
HP Jetdirect 500x 10/100 External Print Server	J3265A
HP Jetdirect 300x 10/100 External Print Server	J3263A
HP Jetdirect 380x 802.11b Wireless External Print Server	J6061A

Table Displaying the HP Business Inkjet 2800 Printer Series Ordering Information

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competitive test suites

Laser-Quality Speed (LQS) is an HP-developed specification that helps customers compare the print speeds of HP Business Inkjets with HP Color LaserJets.

LQS benchmarks the page-per-minute speeds of the HP Business Inkjet series printers against the HP Color LaserJets at comparable print quality. This comparison is based solely on the internal tests of HP. Performance benchmarking is done on the basis of:

∙Total of 40 plus mono and color files from more than 10 popular office applications

∙Total of more than 220 pages (16% b/w, 84% color)

The parameters are:

∙ Typical applications such as Word, Excel, PowerPoint, Netscape Navigator, Acrobat, Lotus Notes, Internet Explorer, Publisher, Corel Draw, Photoshop, Freelance Graphics, and Adobe Illustrator

∙Complexity

∙Length

Benefits of LQS

The benefits of LQS are:

∙ Fair Comparison: LQS provides a reasonable standard to compare an HP Business Inkjet against an HP Color LaserJet without the benefit of having an industry standard speed specification across LaserJet and Inkjet.

∙ Robust Testing: Using a complete suite of representative office applications, document lengths and complexities, ensure that Business Inkjets deliver according to customer experiences.

Applications Used in the Competitive Speed Test Suites

This benchmarking suite is HP-managed and consists of internal and externally sourced customer representative files. The suite is designed to be a representative of documents created using typical applications, which are similar in complexity and length, printed using a shared color printer.

Applications	Mono Docs	Color Docs
Word	2	5
Excel	3	4
PowerPoint	1	4
Netscape Navigator	1	2
Acrobat	1	3
Lotus Notes	-	1
Internet Explorer	1	2
Publisher	-	3
Corel Draw	-	2
Photo Shop	-	3
Freelance Graphics	-	2
Adobe Illustrator	-	2
Total	9	33

Applications Used in Competitive Speed Test Suites

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user replaceable components

The user replaceable components available in the HP Business Inkjet 2800 Printer Series are:

Part Name	Part Number
ASSY-INPUT TRAY MAIN	C8174-67012
ASSY-OUTPUT TRAY	C8174-67013
ASSY-2nd BIN SVC	C8174-67014
BEZEL-PDL SVC	C8174-67049
ASSY-CLEANOUT TROUGH SVC	C8174-67031
AUTO DUPLEX SVC	C8174-67028
ASSY-PICK ROLLER SVC	C8174-67015
COVER-SHIELD DIMM SVC	C8174-67010
PICK ROLLER CLEANING SHEET	C8174-67057

List of User Replaceable Components

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consumables

Consumables provided with the HP Business Inkjet 2800 Printer Series include:

∙Ink Cartridges

∙Printheads

∙HP Media Types

Ink Cartridges

Ink Cartridges for the Printer

The following table lists ink cartridge details, such as the part number and price:

Model	Part	Volume	Price	Yield
	number
Black ink cartridge (in-box	C4840A	28cc	-	700 pages
only)
HP No.10 Black ink cartridge	C4844A	69cc	US$33.99	1750
				pages
HP No.11 Cyan ink cartridge	C4836A	28cc	US$33.99	1750
				pages
HP No.11 Magenta ink	C4837A	28cc	US$33.99	1750
cartridge				pages
HP No.11 Yellow ink cartridge	C4838A	28cc	US$33.99	1750
				pages

Table Listing Ink Cartridge Details

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