Hp 240 G6 User Manual

HP 240 G6 Notebook PC

Maintenance and Service Guide

© Copyright 2017 HP Development Company,

L.P.

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7 or Windows 10 Pro systems downgraded to Windows 7 Professional: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on products con gured with Intel and AMD 7th generation and forward processors or provide any Windows 8 or Windows 7 drivers on http://www.support.hp.com.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: April 2017

Document Part Number: 927213-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits de ned by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description .......................................................................................................................................	1
2 Components ..................................................................................................................................................	5
Right .......................................................................................................................................................................	5
Left .........................................................................................................................................................................	6
Display ....................................................................................................................................................................	8
Keyboard area ........................................................................................................................................................	9
TouchPad .............................................................................................................................................	9
Lights .................................................................................................................................................	10
Button ................................................................................................................................................	11
Special keys .......................................................................................................................................	12
Action keys ........................................................................................................................................	13
Bottom .................................................................................................................................................................	14
Labels ...................................................................................................................................................................	15
3 Illustrated parts catalog ..............................................................................................................................	17
Computer major components ..............................................................................................................................	17
Display assembly subcomponents ......................................................................................................................	20
Mass storage devices ...........................................................................................................................................	21
Cables ...................................................................................................................................................................	22
Miscellaneous parts .............................................................................................................................................	22
4 Removal and replacement procedures preliminary requirements ....................................................................	25
Tools required ......................................................................................................................................................	25
Service considerations .........................................................................................................................................	25
Plastic parts .......................................................................................................................................	25
Cables and connectors ......................................................................................................................	25
Drive handling ...................................................................................................................................	26
Grounding guidelines ...........................................................................................................................................	26
Electrostatic discharge damage ........................................................................................................	26
Packaging and transporting guidelines ..........................................................................	27
Workstation guidelines ................................................................................	27
5 Removal and replacement procedures for Customer Self-Repair parts .............................................................	29
Component replacement procedures ..................................................................................................................	29
Battery ...............................................................................................................................................	30

v

Optical drive .......................................................................................................................................	31
6 Removal and replacement procedures for Authorized Service Provider parts ...................................................	33
Component replacement procedures ..................................................................................................................	33
Display subcomponents (bezel, panel, camera) ...............................................................................	33
Bottom cover .....................................................................................................................................	37
WLAN module ....................................................................................................................................	39
Memory module ................................................................................................................................	41
Hard drive ..........................................................................................................................................	43
Fan .....................................................................................................................................................	46
TouchPad button board .....................................................................................................................	48
Heat sink assembly ...........................................................................................................................	49
Speakers ............................................................................................................................................	53
USB board ..........................................................................................................................................	55
System board ....................................................................................................................................	56
RTC battery ........................................................................................................................................	58
Display assembly ...............................................................................................................................	59
Power connector cable ......................................................................................................................	68
Power button board ..........................................................................................................................	69
Top cover/keyboard ...........................................................................................................................	70
7 Using Setup Utility (BIOS) .............................................................................................................................	71
Starting Setup Utility (BIOS) ................................................................................................................................	71
Updating Setup Utility (BIOS) ..............................................................................................................................	71
Determining the BIOS version ...........................................................................................................	71
Downloading a BIOS update ..............................................................................................................	72
8 Backing up, restoring, and recovering ...........................................................................................................	73
Creating recovery media and backups ................................................................................................................	73
Creating HP Recovery media (select products only) .........................................................................	73
Using Windows tools ...........................................................................................................................................	74
Restore and recovery ...........................................................................................................................................	75
Recovering using HP Recovery Manager ...........................................................................................	75
What you need to know before you get started .............................................................	75
Using the HP Recovery partition (select products only) .................................................	76
Using HP Recovery media to recover ..............................................................................	76
Changing the computer boot order ................................................................................	77
Removing the HP Recovery partition (select products only) .........................................	78

vi

9 Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................		79
	Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....................................................................	79
10	pec cat ons ............................................................................................................................................	81
	Computer speci cations ......................................................................................................................................	81
	35.6-cm (14.0-in) display speci cations .............................................................................................................	82
	Hard drive speci cations .....................................................................................................................................	83
	DVD±RW SuperMulti DL Drive speci cations .......................................................................................................	84
11	Statement of memory volatility ..................................................................................................................	85
	Nonvolatile memory usage .................................................................................................................................	87
	Questions and answers .......................................................................................................................................	89
	Using HP Sure Start (select models only) ............................................................................................................	90
12	Power cord set requirements ......................................................................................................................	91
	Requirements for all countries ............................................................................................................................	91
	Requirements for speci c countries and regions ................................................................................................	92
13	Recycling ..................................................................................................................................................	95
Index .............................................................................................................................................................		97

vii

viii

1Product description

Category	Description	i5 7200	i3 6006U	N3060
Product name	HP 240 G6 Notebook PC	√	√	√
Processor	7th generation Intel® Core™ i5-7200 processor (2.5 GHz, turbo up to 3.1 GHz,	√
	2133 MHz/3-MB L3, dual 15W)
	7th generation Intel Core i3-6006U processor (2.0 GHz, 2133 MHz/3-MB L3,		√
	dual 15W)
	Intel Celeron® 3060 processor (1.6 GHz, turbo up to 2.48 GHz, 2-MB L2 cache,			√
	1600 MHz, dual, 6W)
Graphics	Internal graphics	√	√	√
	Intel HD Graphics 620	√
	Intel HD Graphics 500		√
	Intel HD Graphics 400			√
	Support HD Decode, DX12, and HDMI	√	√	√
Panel	35.6-cm (14.0-in), high-de nition (HD), white light-emitting diode (WLED), SVA,	√	√	√
	Anti glare (1366×768) display, slim-flat 3.0 mm, eDP; typical brightness: 220
	nits
Memory	Two non-customer-accessible/upgradable memory module slots:	√	√
	DDR4-2133 dual-channel support (DDR4-2400 bridge to DDR4-2133)	√	√
	Supports up to 16 GB of system RAM in the following con gurations	√	√
	● 16384-MB total system memory (8192×2)	√	√
	● 12288-MB total system memory (8192×1 + 4096 ×1)	√	√
	● 8192-MB total system memory (8192×1) or (4096×2)	√	√
	● 6144-MB total system memory (4096×1 + 2048 ×1)	√	√
	● 4096-MB total system memory (4096×1)	√	√
	One non-customer-accessible/upgradable memory module slot:			√
	DDR3L-1600 single channel support			√
	Supports up to 8 GB of system RAM in the following con gurations			√
	● 8192-MB total system memory (8192×1)			√
	● 4096-MB total system memory (4096×1)			√
	● 2048-MB total system memory (2048×1)			√
Hard drives	Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm (.	√	√	√
	28-in) thicknesses
	Single hard drive con gurations	√	√	√
	● 1-TB, 5400 rpm, 9.5 mm or 7.0 mm	√	√	√

1

	Category	Description		i5 7200	i3 6006U	N3060
		●	500-GB, 7200 rpm, 7.0-mm	√	√	√
		●	500-GB, 5400 rpm, 7.0-mm	√	√	√
	Optical drive	Fixed, serial ATA, 9.0-mm tray load		√	√	√
		DVD+/-RW Double-Layer writer		√	√	√
		Supports zero power optical drive		√	√	√
		Supports M-disc		√	√	√
		Supports con guration without optical drive		√	√	√
	Camera/ mic	HP TrueVision HD camera - activity LED, USB 2.0, HD BSI sensor, f2.0, 720p by		√	√	√
		30 frames per second
		HP Camera – VGA camera, indicator LED, USB 2.0, f2.4, 480p by 30 frames per		√	√	√
		second
		Single digital microphone		√	√	√
		Supports HP Noise Cancellation		√	√	√
		Supports WDR (Wide Dynamic Range)		√	√	√
	Audio	Dual speakers		√	√	√
		HP Audio Control		√	√	√
	Ethernet	Integrated 10/100/1000 network interface card (NIC)		√	√	√
	Wireless	Integrated wireless options with single antenna (M.2/PCIe):		√	√	√
	Network
		Compatible with iracast-certi ed devices		√	√	√
		Support for the following WLAN formats:		√	√	√
		●	Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter	√	√	√
		●	Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter	√	√	√
		●	Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter	√	√	√
		●	Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter" (VC	√	√	√
			Rule: Brazil RCTO only)
		Integrated wireless options with dual antennas (M.2/PCIe):		√	√	√
		Support for the following WLAN formats:		√	√	√
		●	Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo	√	√	√
			(non-vPro)
		●	Intel Dual Band Wireless-AC 7265 802.11 AC 2x2 WiFi + BT 4.2 Combo		√
			Adapter (non-vPro)
	External media	HP Multi-Format Digital Media Reader		√	√	√
	card
		Support SD/SDHC/SDXC		√	√	√
		Push-pull insertion/removal		√	√	√
	Internal Card	One M.2 slot for SSD		√	√	√
		One M.2 slot for WLAN		√	√	√

2Chapter 1 Product description

	Category	Description	i5 7200	i3 6006U	N3060
	Ports	VGA (Dsub 15 pin) supporting 1920 ×1200 @ 60Hz	√	√	√
		HDMI version 1.4b supporting 1920×1080 @ 60Hz	√	√	√
		Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard	√	√	√
		aspect video
		RJ-45 (Ethernet)	√	√	√
		USB 3.0 (2 ports; left side)	√	√	√
		USB 2.0 (1 right side)	√	√	√
		AC Smart Pin adapter plug	√	√	√
		Headphone/line out and microphone/line in combo jack	√	√	√
	Keyboard/	Full-size textured, island style keyboard	√	√	√
	pointing
		TouchPad with multi-touch gestures enabled	√	√	√
	devices
		TouchPad taps enabled by default	√	√	√
		TouchPad supports Modern Trackpad Gestures	√	√	√
	Power	AC adapters	√	√	√
		65-W EM	√	√	√
		45-W	√	√	√
		1 meter power cord	√	√	√
		Batteries	√	√	√
		4-cell, 41-Whr Li-ion battery	√	√	√
		3-cell, 31-Whr Li-ion battery	√	√	√
	Security	fTPM 2.0	√	√	√
		Kensington Security Lock	√	√	√
	Operating	Preinstalled	√	√	√
	system
		Windows 10	√	√	√
		Windows 10 Professional	√	√	√
		For Developed Market (ML):	√	√	√
		Windows 10 Home ML	√	√	√
		For Emerging Market (EM/SL):	√	√	√
		Windows 10 Home EM/SL	√	√	√
		Windows 10 Home StF MSNA (EM)			√
		Windows 10 Pro StF MSNA Value (EM)			√
		Windows 10 Pro StF MSNA Strategic		√	√
		For China Market:	√	√	√
		CPPP Windows 10 Home China Language Edition	√	√	√
		FreeDOS 2.0	√	√	√

3

Category	Description	i5 7200	i3 6006U	N3060
	Ubuntu Standard	√	√	√
Service	End-user replaceable parts	√	√	√
	AC adapter	√	√	√
	Battery	√	√	√
	Optical drive	√	√	√

4Chapter 1 Product description

2Components

Right

Component		Description
(1)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state, a power-
			saving state. The computer shuts o power to the display
			and other unneeded components.
		●	The computer is o or in Hibernation. Hibernation is a
			power-saving state that uses the least amount of power.
(2)	Drive light	●	Blinking white: The hard drive is being accessed.
(3)	Memory card reader	Reads optional memory cards that store, manage, share, or
		access information.
		To insert a card:
		1.	Hold the card label-side up, with the connectors facing the
			computer.
		2.	Insert the card into the memory card reader, and then
			press in on the card until it is rmly seated.
		To remove a card:
		▲	Pull the card out of the memory card reader.
(4)	USB 2.0 port	Connects a USB device, such as a cell phone, camera, activity
		tracker, or smartwatch, and provides data transfer.
(5)	Optical drive (select products only)	Depending on your computer model, reads an optical disc or
		reads and writes to an optical disc.
(6)	Optical drive eject button (select products only)	Releases the optical drive disc tray.
(7)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent, but
		it may not prevent the computer from being mishandled or
		stolen.

Right 5

Left

Component		Description
(1)	Power connector	Connects an AC adapter.
(2)	Battery light	When AC power is connected:
		●	White: The battery charge is greater than 90 percent.
		●	Amber: The battery charge is from 0 to 90 percent.
		●	The battery is not charging.
		When AC power is disconnected (battery not charging):
		●	Blinking amber: The battery has reached a low battery
			level. When the battery has reached a critical battery level,
			the battery light begins blinking rapidly.
		●	The battery is not charging.
(3)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal for
		the internal fan to cycle on and o during routine operation.
(4)	External monitor port	Connects an external VGA monitor or projector.
(5)	RJ-45 (network) jack/status lights	Connects a network cable.
		●	White (left): The network is connected.
		●	Amber (right): Activity is occurring on the network.
(6)	HDMI port	Connects an optional video or audio device, such as a high-
		de	nition television, any compatible digital or audio component,
		or a high-speed High De nition Multimedia Interface (HDMI)
		device.

(7)	USB 3.x SuperSpeed ports (2)

Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer.

(8)	Audio-out (headphone)/Audio-in (microphone)	Connects optional powered stereo speakers, headphones,
	combo jack	earbuds, a headset, or a television audio cable. Also connects an
		optional headset microphone. This jack does not support
		optional standalone microphones.

6Chapter 2 Components

Component

Description

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

To access this guide:

1. Type support in the taskbar search box, and then select the HP Support Assistant app.

‒ or –

Click the question mark icon in the taskbar.

2. Select My PC, select the pec cat ons tab, and then select User Guides.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

Left 7

Display

Component		Description
(1)	WLAN antennas*	Send and receive wireless signals to communicate with wireless local
		area networks (WLANs).
(2)	Camera light	On: The camera is in use.
(3)	Camera	Records video and captures photographs. Some models allow you to
		video conference and chat online using streaming video.
		To use the camera:
		▲ Type camera in the taskbar search box, and then select
		Camera.
(4)	Internal microphone	Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

1.Type support in the taskbar search box, and then select the HP Support Assistant app.

‒ or –

Click the question mark icon in the taskbar.

2. Select My PC, select the pec cat ons tab, and then select User Guides.

8Chapter 2 Components

Keyboard area

TouchPad

Component		Description
(1)	TouchPad zone	Reads your nger gestures to move the pointer or activate
		items on the screen.
(2)	Left TouchPad button	Functions like the left button on an external mouse.
(3)	Right TouchPad button	Functions like the right button on an external mouse.

Keyboard area

9

Lights

Component		Description
(1)	Caps lock light	On: Caps lock is on, which switches the key input to all capital
		letters.
(2)	Mute light	●	Amber: Computer sound is o .
		●	Computer sound is on.

10 Chapter 2 Components

Button

Component	Description
Power button	●	When the computer is o , press the button to turn on the
		computer.
	●	When the computer is on, press the button briefly to initiate
		Sleep.
	●	When the computer is in the Sleep state, press the button briefly
		to exit Sleep.
	●	When the computer is in Hibernation, press the button briefly to
		exit Hibernation.
	CAUTION: Pressing and holding down the power button results in the
	loss of unsaved information.
	If the computer has stopped responding and shutdown procedures are
	ine	ective, press and hold the power button for at least 5 seconds to
	turn o the computer.
	To learn more about your power settings, see your power options.
	▲	Type power options in the taskbar search box, and then
		select Power Options.
		‒ or –
		Right-click the Power meter icon	and then select Power
		Options.

Keyboard area 11

Special keys

Component		Description
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes frequently used system functions when pressed in
		combination with another key. Such key combinations are called
		hot keys.
(3)	Windows key	Opens the Start menu.
		NOTE: Pressing the Windows key again will close the Start
		menu.
(4)	Action keys	Execute frequently used system functions.
		See Action keys on page 13.

12 Chapter 2 Components

Action keys

An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page 12.

▲To use an action key, press and hold the key.

Icon	Description
	Opens Help and Support, which provides tutorials, information about the Windows operating system and
	your computer, answers to questions, and updates to your computer.
	Help and Support also provides automated troubleshooting tools and access to support.
	Decreases the screen brightness incrementally as long as you hold down the key.
	Increases the screen brightness incrementally as long as you hold down the key.
	Switches the screen image among display devices connected to the system. For example, if a monitor is
	connected to the computer, repeatedly pressing the key alternates the screen image from computer display
	to monitor display to simultaneous display on both the computer and monitor.
	Turns the keyboard backlight o or on.
	NOTE:	To conserve battery power, turn o this feature.
	Mutes or restores speaker sound.
	Decreases speaker volume incrementally while you hold down the key.
	Increases speaker volume incrementally while you hold down the key.
	Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
	Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
	Plays the next track of an audio CD or the next section of a DVD or a BD.
	Turns the airplane mode and wireless feature on or o .
	NOTE: The airplane mode key is also referred to as the wireless button.
	NOTE:	A wireless network must be set up before a wireless connection is possible.

NOTE: The action key feature is enabled at the factory. You can disable this feature by pressing and holding the fn key and the left shift key. The fn lock light will turn on. After you have disabled the action key feature, you can still perform each function by pressing the fn key in combination with the appropriate action key.

Keyboard area 13

Bottom

Component		Description
(1)	Battery lock	Locks the battery in the battery bay.
(2)	Battery bay	Holds the battery.
(3)	Battery release latch	Releases the battery.
(4)	Speakers (2)	Produce sound.
(5)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and o during routine
		operation.

14 Chapter 2 Components

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display.

●Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Component

(1)Serial number

(2)Product number

(3)Warranty period

(4)Model number (select products only)

Component

(1)Model name (select products only)

(2)Product number

(3)Serial number

(4)Warranty period

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certi cation label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

Labels 15

16 Chapter 2 Components

3Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Computer major components 17

Item	Component	Spare part
		number
(1)	Display assembly	not spared
	NOTE: For display assembly spare part information, see Display assembly subcomponents
	on page 20.
(2)	Top cover/keyboard	929159-xx1
	NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 70.
(3)	TouchPad button board	925365-001
(4)	Speakers (includes left and right speakers and cable)	925376-001
(5)	Power connector cable	814142-013
(6)	USB board
	For use in models with Intel Pentium or Celeron processors	925363-001
	For use in models with Intel Core processors	925364-001
(7)	Power button board	925366-001
(8)	Hard drive bracket	925354-001
(9)	Hard drive, 2.5 inch (does not include bracket, connector board, or cable)
	1-TB, 5400-rpm	778192-005
	500-GB, 7200-rpm	703267-005
	500-GB, 5400-rpm	778186-005

(10)System board (includes replacement thermal materials) All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows 10 operating system

	Intel Core i5-7200U processor		925422-xx1
	Intel Core i3-6006U processor		925423-xx1
	Intel Celeron N3060 processor		925425-xx1
(11)	WLAN module
	Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro)		901229-855
	Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter		927230-855
	Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter		927235-855
	Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter		863934-855
(12)	RTC battery		746439-001
(13)	Memory module
	PC3L-1600; for use in models with Intel Pentium and Celeron processors
	●	8-GB	693374-005
	●	4 GB	691740-005

18 Chapter 3 Illustrated parts catalog

Item	Component		Spare part
			number
	●	2 GB	691739-005
	DDR4-2400; for use in models with 6th and 7th generation Intel Core processors
	●	8-GB	862398-855
	●	4 GB	862397-855
	●	2 GB	864271-855
(14)	Fan		925352-001
	Heat sink assembly (includes replacement thermal materials)
(15)	For use in models with UMA graphics memory and Intel Core processors		925348-001
(16)	For use in models with UMA graphics and Intel Pentium or Celeron processors		925347-001
(17)	Battery
	4-cell, 41-Whr, 2.8-Ah Li-ion battery		919701-850
	3-cell, 31-Whr, 2.8-Ah Li-ion battery		919700-850
(18)	Optical drive (DVD+/-RW Double-Layer SuperMulti)		920417-001
(19)	Bottom cover
	For use in models with an optical drive		929157-001
	For use in models without an optical drive		931550-001

Computer major components 19

Display assembly subcomponents

Item	Component	Spare part number
(1)	Display bezel	925335-001
(2)	Raw display panel (35.6-cm [14.0-in])	850886-003
(3)	Camera/microphone module
	HD	919471-001
	VGA	919472-001
(4)	Hinge cover
	Right	931551-001
	Left	931552-001
(5)	Hinge Kit (left and right)	925356-001

20 Chapter 3 Illustrated parts catalog

Item	Component	Spare part number
(6)	Display cable (includes display panel cable and camera/microphone cable)	925342-001
(7)	Antenna	925314-001
(8)	Display enclosure:	929156-001

Mass storage devices

Item	Component	Spare part number
(1)	Hard drive, SATA; does not include brackets, connector board, or cable):
	1-TB, 5400-rpm	778192-005
	500-GB, 7200-rpm	703267-005
	500-GB, 5400-rpm	778186-005
(2)	Hard drive bracket	925354-001
(3)	Optical drive (DVD+/-RW Double-Layer SuperMulti)	920417-001
(4)	Optical drive bezel	929158-001
(5)	Optical drive bracket	925353-001

Mass storage devices 21

Cables

Item	Component	Spare part number
(1)	USB board cable	925343-001
(2)	TouchPad button board cable	925344-001
(3)	TouchPad cable	925346-001
(4)	Power button board cable	925345-001

Miscellaneous parts

Component	Spare part number
HP Smart AC adapter (4.5 mm, non-PFC)
65-W, EM, for use in India and the People’s Republic of China	913691-850
45-W	741727-001
Power cord:
For use in Argentina	920688-003
For use in Australia	920688-011
For use in Denmark	920688-007
For use in Europe	920688-005
For use in India	920688-016
For use in Israel	920688-008

22 Chapter 3 Illustrated parts catalog