Epson DLQ-3500 User Manual

EPSON DLQ-3500 Quick Guide

Buttons and Lights

Font	Pitch	Tear Off	Paper Source	Pause	Paper Out
	10 cpi	/Special Paper	Tractor
	12 cpi	Tear Off
	15 cpi	Envelope	Manual/CSF
	17 cpi	Card
	20 cpi			3sec
	PS
				Micro Adjust
	Reset			LF/FF	Load/Eject

1	Font button	4	Tear Off/Special Paper button
	Selects one of the available fonts.		Feeds continuous paper forward
	Font lights		to the tear-off position.
	Indicate which font is selected.		Feeds continuous paper
			backward from the tear-off
2	Reset		position to the top-of-form
			position.
	When you press both the Font and		Selects special paper (envelope
	Pitch buttons simultaneously, the		or card) as the paper type.
	printer clears buffer and returns to its
	default settings.		Tear Off/Special Paper lights
3	Pitch button		Flash when continuous paper is
			in the tear-off position.

Selects one of the pitch settings.

Only the right one is on when Pitch lights envelope is selected as the paper

type.

Indicate which pitch is selected.

Only the left one is on when card is selected as the paper type.

Buttons and Lights (1/2)

EPSON DLQ-3500 Quick Guide

5Paper Source button

Selects a paper source.

Tractor light

On when continuous paper is selected.

Manual/CSF light

On when single-sheet is selected.

6LF/FF button

Feeds paper line by line when pressed shortly.

Ejects a single sheet or advances continuous paper to the next top-of-form position when held down for a few seconds.

7Load/Eject button

Loads a single sheet of paper.

Ejects a single sheet of paper if a sheet is loaded.

Loads continuous paper from the standby position.

Feeds continuous paper backward to the standby position if a sheet is loaded.

8Micro Adjust

When you hold down the Pause button for three seconds, the printer enters the Micro Adjust mode. In this mode, you can adjust the top-of-form

and tear-off positions by pressing the

LF/FF D and Load/Eject U buttons. See “Micro Adjust Function.”

9Paper out light

On when no paper is loaded in the selected paper source or paper is not loaded correctly.

Flashes when paper has not been fully ejected or a paper jam has occurred.

10Pause button

Stops printing temporarily, and resumes printing when pressed again.

When held down for three seconds, enters the Micro Adjust mode. When pressed again, exits the Micro Adjust mode.

Pause light

On when the printer is paused.

Flashes when the printer is in the Micro Adjust mode.

Buttons and Lights (2/2)

EPSON DLQ-3500 Quick Guide

Default Settings

Understanding default settings

This section describes the settings and options available in the default-setting mode. These settings are shown in the following table and explained in detail after the table.

Default-setting mode

Setting	Options
Page length for tractor	Length in inches: 3, 3.5, 4,
	5.5, 6, 7, 8, 8.5, 11, 70/6,
	12, 14, 17
Skip over perforation	Off, On
Auto tear-off	Off, On
Auto line feed	Off, On
Print direction	Bi-D, Uni-D, Auto
Software	ESC/P2, IBM PPDS
0 slash	0, 0/ (the zero character
	with a slash)
High speed draft	Off, On
I/F (interface) mode	Auto, Parallel, USB,
	Option
Auto I/F (interface)	10 seconds, 30 seconds
wait time
Parallel I/F bidirectional	Off, On
mode
Packet mode	Auto, Off
Auto CR (carriage	Off, On
return)*
A.G.M*	Off, On

Setting	Options
Character table	Standard model: italic,
	PC437, PC850, PC860,
	PC863, PC865, PC861,
	BRASCII, Abicomp,
	Roman8, ISO Latin 1,
	PC858, ISO 8859-15
	All other models: Italic,
	PC437, PC850,
	PC437 Greek, PC853,
	PC855, PC852, PC857,
	PC864, PC866, PC869,
	MAZOWIA, Code MJK,
	ISO 8859-7, ISO Latin 1T,
	Bulgaria, PC 774, Estonia,
	ISO 8859-2, PC 866 LAT.,
	PC 866UKR, PC APTEC,
	PC708, PC720, PCAR 864,
	PC860, PC865, PC861,
	PC863, BRASCII,
	Abicomp, Roman8,
	ISO Latin 1, PC858,
	ISO8859-15, PC 771
International	Italic U.S.A., Italic France,
character set for italic	Italic Germany, Italic U.K.,
table**	Italic Denmark 1, Italic
	Sweden, Italic Italy, Italic
	Spain 1
Font	OCR-B, Orator, Orator-S,
	Script C, Roman T, Sans
	Serif H
Manual feed wait time	0.5 second, 1 second, 1.5
	seconds, 2 seconds
Buzzer	Off, On
Overlapping Forms	Off, On

*This setting is available only in IBM PPDS emulation mode.

**The options available for this setting vary depending on the country.

Default Settings (1/4)

EPSON DLQ-3500 Quick Guide

Page length for tractor

This setting allows you to set the page length (in inches) for the continuous paper loaded on the tractor.

Skip over perforation

This feature is available only when continuous paper is selected as the paper source. When you turn on this feature, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. Because most application program margin settings override margin settings from the control panel, you should use this setting only if you cannot set your top and bottom margins using your application.

Auto tear-off

When auto tear-off is on and you are using continuous paper with the tractor, the printer automatically advances the paper perforation to the tear-off position, where you can easily tear off the printed page(s). When the printer receives data again, it automatically moves the paper back to the top-of-form position and starts printing, so you can use all of the next page.

When auto tear-off is off and you are using continuous paper with the tractor, you need to move the perforation to the tear-off position manually by pressing the Tear Off/Special Paper button. See “Using the tear-off function” for more information.

Auto line feed

When auto line feed is on, the printer accompanies each carriage return (CR) code received with a line feed (LF) code.

Print direction

You can select auto print direction, bidirectional printing (Bi-D), or unidirectional printing (Uni-D). Printing is normally bidirectional; however, unidirectional printing allows for precise vertical printing alignment.

Software

When you select ESC/P2, the printer operates in the EPSON ESC/P2 mode. When you select IBM PPDS, the printer emulates an IBM printer.

0 slash

Select the zero character with a slash (/0) (this feature is on) or without a slash (0) (this feature is off). The slash allows you to easily distinguish between the uppercase letter “O” and a zero.

High speed draft

When high speed draft is on, the printer prints up to 550 cps (characters per second) at 10 cpi (characters per inch). When it is off, the printer prints 495 cps at 10 cpi.

I/F (interface) mode

The printer provides a slot for an optional interface in addition to its built-in parallel interface and USB interface. You can choose

Auto (automatic), Parallel, USB or Option for the interface mode. When you select Auto, the printer automatically selects the interface that is receiving data, and uses that interface until the end of the print job. The Auto setting allows you to share the printer among multiple computers without changing the interface mode.

If only one computer is connected to the printer, you can select Parallel, USB or Option, depending on which interface your computer uses.

Default Settings (2/4)

EPSON DLQ-3500 Quick Guide

Auto I/F (interface) wait time

When the printer is in the auto interface mode and it receives no data from the currently selected interface for the amount of time specified with this setting, it determines which interface is receiving data and switches to that interface. You can specify either 10 seconds or 30 seconds for the auto interface wait time.

Parallel I/F bidirectional mode

The Parallel Interface bidirectional transfer mode is used when this feature is on. If bidirectional transfer mode is unnecessary, turn this off.

Packet mode

Be sure to select Auto when printing from Windows applications using the printer driver included in the CD-ROM that comes with the printer. In case you encounter any communication troubles when printing from applications based on other operating systems such as DOS, turn off this mode.

Auto CR (carriage return)

This setting is available only in IBM PPDS emulation mode. When auto carriage return is on, each line feed (LF) code or ESC J code is accompanied by a carriage return (CR) code so the printer moves the next printing position to the left margin. When this setting is off, you must send a CR code after the line feed code to move the printing position to the left margin.

A.G.M. (IBM)

Turn on the alternate graphic mode (A.G.M.) to make the ESC 3, ESC A, ESC J, ESC K, ESC L, ESC Y, ESC Z, and ESC * commands in IBM PPDS emulation mode work the same way as in ESC/P 2 mode.

The A.G.M. feature is available only in IBM PPDS emulation mode.

Character table

You can select from among 13 to 36 standard character tables, depending on the country of purchase. See “Default-setting mode” for more information.

International character set for italic table

You can select among several international character sets for the italic character table. Each character set contains eight characters that vary depending on the country or language, so you can customize the italic table to suit your printing needs.

Font

One of these fonts selected in the default setting is corresponding to Others on the control panel. You can select the following fonts directly on the control panel: Draft, Roman, Sans Serif, Courier, Prestige and Script.

Manual feed wait time

This setting allows you to set the amount of wait time between when paper is inserted into the paper guide and it is fed. If the paper feeds before you can adjust its position properly, you should increase the wait time.

Buzzer (beeper)

The printer beeps when an error occurs. See “Error Indicators” for more information on printer errors. If you do not want the printer to beep when an error occurs, turn off this setting.

Default Settings (3/4)

EPSON DLQ-3500 Quick Guide

Overlapping forms

This setting takes effect only when the skip-over-perforation setting is on. When overlapping-forms setting is on, the printer lifts up the print head each time it makes a one-inch margin with the skip-over-perforation feature. You need to turn on both the overlapping-forms and the skip-over-perforation settings when you use overlapping forms.

Changing default settings

Note:

To print the language selection and default-setting mode instructions, you need three sheets of A4 or letter size single-sheet paper or three pages of continuous paper that is at least 279 mm (11 inches) long and 210

mm(8.3 inches) wide. See “Continuous Paper” and “Single Sheets with the Paper Guide” for instructions on loading continuous paper and single sheets.

If you use single sheets, you need to load a new sheet of paper each time the printer ejects

aprinted sheet from the paper guide.

1.Make sure paper is loaded and the printer is turned off.

cCaution:

Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer.

2.Turn on the printer while holding down the Font button.

The printer enters the default-setting mode and prints the language selection instructions (one page).

3.Press the Font button until the Font and Pitch lights indicate the language you want, as described in the language selection instructions.

4.Press the Tear Off/Special Paper button to print the default-setting mode instructions (two pages) in the language you selected.

The printed instructions list the settings you can change, describe how to change them, and show you how the control panel lights help you make settings. Use these instructions to change the printer’s default settings from the control panel.

Note:

The arrows in the instructions indicate the printer’s current settings.

5.When you finish making settings, turn off the printer and exit the default-setting mode.

Note:

You may exit the default-setting mode by turning off the printer at any time. Any settings you have made remain in effect until you change them again.

Default Settings (4/4)

EPSON DLQ-3500 Quick Guide

Error Indicators

You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem.

State of	Beep	Problem
panel lights	pattern	Solution
n Paper Out	•••	No paper is loaded in the selected paper source.
n Pause
		Load paper in the selected paper source; the Paper Out and Pause lights go off and the
		printer resumes printing.
f Paper Out	•••	Paper is not loaded correctly.
n Pause
		Remove and reload your paper correctly, then press the Pause button.
		See “Continuous Paper,” “Single Sheets with the Paper Guide” or “Special Papers” for
		paper-loading instructions.
	•••	Paper is jammed in the printer.
		To clear the paper jam, see “Clearing a Paper Jam” in the Reference Guide.
	•••	Paper is not fully ejected.
		Press the Load/Eject button to eject the sheet.
o Paper Out	•••	The paper source is not selected correctly on the control panel.
n Pause
		Select the proper paper source Then press the Pause button.
	•••	The printer cover is open.
		Close the printer cover and press the Pause button.
f Paper Out	• • • • •	An unknown printer error has occurred.
f Pause
		Turn off the printer and leave it off for several minutes; then turn it on again.
ff Tear Off/
		If the error recurs, contact your dealer.
Special Paper
f f f Font
f f f Pitch
o Paper Out	–	The print head is overheated.
f Pause
		Wait for a few minutes; the printer resumes printing automatically once the print head
		cools.

n = on, o = off, f = flashing

••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps)

Note:

The printer beeps once if you press a control panel button when the corresponding function is not available.

Error Indicators (1/1)

EPSON DLQ-3500 Quick Guide

Paper-Thickness Settings

Usually, set the paper-thickness lever to the AUTO position as shown below; your printer automatically adjusts itself to the thickness of the paper loaded in the printer.

AUT

9 8 7 6 5 4 3 2 1 0 -1

If you are not content with the printing quality, especially when using special paper such as multipart forms, you can manually set the paper-thickness lever to the appropriate position.

The higher the number you set the paper-thickness lever to, the wider the space between the platen and print head. If your printout appears faint or characters seem skipped or missing, this setting may be too high. On the other hand, if the setting is too low, your printout may appear smudged, the paper may not feed correctly, or the ribbon may become damaged.

The following table provides guidelines for selecting the appropriate lever position for the type of paper you are using.

	Paper type	Paper-thickness
		lever position
	Ordinary paper (single sheets or	-1 to 1
	continuous paper)
	Multipart forms (carbonless)
		0 or 1
	2 parts (original + 1 copy)
	3 parts (original + 2 copies)	1 or 2
	4 parts (original + 3 copies)	2 to 4
	5 parts (original + 4 copies)	3 to 5	Auto
	6 parts (original + 5 copies)	4 to 6
	7 parts (original + 6 copies)	5 to 8
	8 parts (original + 7 copies)	6 to 9
	Labels	2 or 3
	Envelopes	2 to 7
	Postcards	2
	Continuous forms with labels	Auto
	Overlapping multipart forms	Auto
	Overlapping multipart forms with	Auto
	labels

cCaution:

Do not set the paper-thickness lever to AUTO when using labels whose backing sheet is exposed. Set it to the appropriate position according to the table above.

Note:

When Overlapping Forms is turned on in the default-setting mode, the printer automatically operates on AUTO function even though the paper-thickness lever may be set to another position.

Paper-Thickness Settings (1/2)

EPSON DLQ-3500 Quick Guide

It is recommended to set the paper-thickness lever to AUTO when printing on multipart forms, because the total thickness of multipart forms may vary depending on the kind of paper even if the number of parts is the same. However, if your printout appears faint, set the paper-thickness lever to a lower position within the range specified in the table above. Similarly, if your printout appears smudged, set the lever to a higher position.

If your printout appears faint or characters seem skipped or missing, this setting may be too high. On the other hand, if the setting is too low, your printout may appear smudged

Paper-Thickness Settings (2/2)

EPSON DLQ-3500 Quick Guide

Continuous Paper

Positioning the continuous paper supply

When you load continuous paper, make sure to line up the paper supply with the tractor so the paper feeds smoothly into the printer as shown below.

Loading continuous paper

1.Make sure that Tractor is selected as the paper source on the control panel. If not, select it by pressing the Paper Source button.

ff	Paper Source	Pau
l Paper
f	Tractor
e	Manual/CSF

3s

LF/F

2.Slide the edge guide all the way to the left.

3.Facing the back of the printer, release the sprocket lock levers by pushing them up.

* sprocket lock lever

Continuous Paper (1/4)