Dell DSS 7500, DSS 7000 User Manual

4 (1)

Dell DSS 7000/DSS 7500 Owner's Manual

Regulatory Model: B14S

Regulatory Type: B14S001

Notes, Cautions and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2016 - 9

Rev. A02

Contents

 

1 About your system...............................................................................................

8

Front-panel features and indicators.............................................................................................

8

Back-panel features and indicators............................................................................................

10

HDD indicator codes......................................................................................................................

12

NIC indicator codes........................................................................................................................

13

Indicator codes for the redundant PSU.....................................................................................

14

Documentation matrix...................................................................................................................

15

2 Performing initial system configuration.......................................................

16

Setting up your system..................................................................................................................

16

Installing the rack and the server................................................................................................

16

Installing the rails.....................................................................................................................

16

Installing the cable management arm (CMA)....................................................................

18

Setting up and configuring the iDRAC IP address...................................................................

20

Configuring the iDRAC settings for the dedicated management port card.......................

21

Logging in to iDRAC.......................................................................................................................

21

Installing the OS..............................................................................................................................

22

Managing your system remotely................................................................................................

22

Downloading and installing drivers and firmware...................................................................

22

Installing the driver for the LSI 9311 card on a Ubuntu1404 system............................

23

3 Pre-operating system management applications.......................................

24

Navigation keys...............................................................................................................................

24

About System Setup.......................................................................................................................

24

Entering System Setup...........................................................................................................

25

System Setup Main Menu......................................................................................................

25

System BIOS page...................................................................................................................

25

System Information page......................................................................................................

26

Memory Settings page...........................................................................................................

26

Processor Settings page.........................................................................................................

27

SATA Settings page..................................................................................................................

29

Boot Settings page..................................................................................................................

30

Integrated Devices page details............................................................................................

31

Serial Communication page.................................................................................................

32

System Profile Settings page.................................................................................................

33

System Security Settings page..............................................................................................

34

Secure Boot Custom Policy Settings page........................................................................

35

Miscellaneous Settings page.................................................................................................

36

About Boot Manager.....................................................................................................................

36

Entering Boot Manager..........................................................................................................

36

Boot Manager main menu.....................................................................................................

37

About Dell Lifecycle Controller...................................................................................................

37

Changing the boot order..............................................................................................................

37

Choosing the system boot mode...............................................................................................

37

Assigning a system and setup password...................................................................................

38

Using your system password to secure your system.............................................................

39

Deleting or changing an existing system and/or setup password.......................................

39

Operating with a setup password enabled...............................................................................

40

Embedded system management................................................................................................

40

iDRAC Settings utility.....................................................................................................................

40

Entering the iDRAC Settings utility......................................................................................

40

Changing the Thermal Settings............................................................................................

40

4 Installing and removing system components..............................................

42

Safety instructions..........................................................................................................................

42

Before working inside your system............................................................................................

42

After working inside your system................................................................................................

42

Recommended tools.....................................................................................................................

43

System cover...................................................................................................................................

43

Removing the system cover..................................................................................................

43

Installing the system cover....................................................................................................

44

Server sleds......................................................................................................................................

44

Removing the server sled......................................................................................................

44

Installing the server sled.........................................................................................................

45

Expansion cards and expansion-card riser module................................................................

46

Expansion card installation guidelines................................................................................

46

Removing the expansion-card riser module.....................................................................

47

Installing the expansion-card riser module.......................................................................

48

Removing an expansion card...............................................................................................

48

Installing an expansion card..................................................................................................

49

Installing an optional card.....................................................................................................

50

Installing the supercapacitor.................................................................................................

52

Removing a riser card.............................................................................................................

54

Installing a riser card...............................................................................................................

55

Cooling shroud...............................................................................................................................

56

Removing the cooling shroud..............................................................................................

56

Installing the cooling shroud................................................................................................

57

System memory..............................................................................................................................

57

General memory module installation guidelines.............................................................

58

Mode-specific guidelines......................................................................................................

59

Sample memory configurations...........................................................................................

60

Removing a memory module...............................................................................................

61

Installing a memory module.................................................................................................

62

Heat sinks and processors............................................................................................................

64

Removing a processor...........................................................................................................

64

Installing a processor..............................................................................................................

67

Hard disk drives...............................................................................................................................

70

Removing a 3.5-inch HDD blank.........................................................................................

70

Installing a 3.5-inch HDD blank............................................................................................

71

Removing a 3.5-inch hot-swap HDD..................................................................................

71

Installing a 3.5-inch hot-swap HDD....................................................................................

72

Removing a 3.5-inch HDD from an HDD carrier..............................................................

73

Installing a 3.5-inch HDD into an HDD carrier..................................................................

74

Removing a 2.5-inch hot-swap HDD.................................................................................

74

Installing a 2.5-inch hot-swap HDD....................................................................................

75

Installing a 2.5-inch SSD into a 3.5-inch HDD adapter...................................................

76

Removing a 2.5-inch SSD from a 3.5-inch HDD adapter...............................................

76

Installing an HDD adapter into an HDD carrier.................................................................

77

Removing an HDD adapter from an HDD carrier.............................................................

78

Removing a 2.5-inch SSD from an HDD carrier...............................................................

78

Installing an HDD into an HDD carrier................................................................................

78

System fans......................................................................................................................................

79

Removing a system fan..........................................................................................................

79

Installing a system fan............................................................................................................

80

Removing the fan cage..........................................................................................................

80

Installing the fan cage............................................................................................................

81

PSUs..................................................................................................................................................

82

Removing a redundant PSU..................................................................................................

82

Installing a redundant PSU....................................................................................................

83

System battery................................................................................................................................

84

Replacing the system battery................................................................................................

84

Interposer board.............................................................................................................................

85

Removing the interposer board...........................................................................................

85

Installing the interposer board.............................................................................................

86

Expander board..............................................................................................................................

87

Removing the expander board.............................................................................................

87

Installing the expander board...............................................................................................

89

Paddle board...................................................................................................................................

89

Removing the paddle board..................................................................................................

89

Installing the paddle board....................................................................................................

90

HDD cage and backplane.............................................................................................................

90

 

Removing the HDD cage and backplane...........................................................................

90

 

Installing the HDD cage and backplane.............................................................................

93

 

System board..................................................................................................................................

95

 

Removing the system board.................................................................................................

95

 

Installing the system board...................................................................................................

97

 

Trusted Platform Module.......................................................................................................

99

5

Troubleshooting your system........................................................................

101

 

Safety first—for you and your system......................................................................................

101

 

Troubleshooting system startup failure...................................................................................

101

 

Troubleshooting external connections....................................................................................

101

 

Troubleshooting the video subsystem.....................................................................................

101

 

Troubleshooting a USB device..................................................................................................

101

 

Troubleshooting a serial I/O device.........................................................................................

102

 

Troubleshooting a NIC................................................................................................................

102

 

Troubleshooting a wet system..................................................................................................

103

 

Troubleshooting a damaged system........................................................................................

104

 

Troubleshooting the system battery........................................................................................

105

 

Troubleshooting PSUs.................................................................................................................

105

 

Power source issues.............................................................................................................

105

 

PSU issues...............................................................................................................................

106

 

Troubleshooting cooling issues................................................................................................

106

 

Troubleshooting system fans.....................................................................................................

107

 

Troubleshooting system memory.............................................................................................

107

 

Troubleshooting HDDs................................................................................................................

108

 

Troubleshooting expansion cards.............................................................................................

109

 

Troubleshooting processors......................................................................................................

110

 

Troubleshooting server sleds.....................................................................................................

110

 

System messages.........................................................................................................................

110

 

Warning messages................................................................................................................

110

 

Diagnostic messages.............................................................................................................

111

6

Using system diagnostics...............................................................................

112

 

Dell Embedded System Diagnostics.........................................................................................

112

 

When to use the Embedded System Diagnostics...........................................................

112

 

Running the Embedded System Diagnostics from Boot Manager..............................

112

 

Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....

112

 

System diagnostic controls..................................................................................................

113

7

Jumpers and connectors...............................................................................

114

 

System board jumper settings....................................................................................................

114

 

System board connectors...........................................................................................................

115

 

Disabling a forgotten password.................................................................................................

117

8

Technical specifications.................................................................................

118

9

Getting help......................................................................................................

124

 

Contacting Dell.............................................................................................................................

124

 

Locating your system Service Tag............................................................................................

124

1

About your system

The Dell 4U rack server contains the DSS 7000 chassis and up to two DSS 7500 server sleds. Each server sled supports up to two processors based on the Intel Xeon EP E5-2600 v3 family and EP E5-2600 v4 family, up to 12 DIMMs, and up to two boot solid state drives (SSDs). The chassis supports up to 90 hard disk drives (HDDs)/SSDs.

The server systems are available in the following configurations:

System

Configuration

 

 

Single-node systems with one

Up to 90 3.5-inch hot-swappable Serial Attached SCSI (SAS) HDDs,

server sled

SATA HDDs, or SATA SSDs, or

 

Up to 16 hot-swappable SAS SSDs

 

Up to two 2.5-inch hot-swappable boot SATA SSDs

Dual-node systems with two

Up to 90 3.5-inch hot-swappable Serial Attached SCSI (SAS) HDDs,

server sleds

SATA HDDs, or SATA SSDs, or

 

Up to 12 hot-swappable SAS SSDs

 

Up to four 2.5-inch hot-swappable boot SATA SSDs

Front-panel features and indicators

1

2

3

4

5

6

7

8

9

10

11

12

1~6 for sled A

7~12 for sled B

Figure 1. Front-panel features and indicators

8

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

1

Power indicator

 

The power indicator glows when the system is

 

 

 

turned on.

2

ID indicator

 

When a system identification button is pressed,

 

 

 

the ID indicator blinks blue to help locate a

 

 

 

particular system within a rack.

3

Sled A HDD fault status

 

The indicator blinks amber if an HDD experiences

 

indicator

 

an issue.

4

System board status

 

If the system is on, and in good health, the

 

indicator

 

indicator glows solid blue.

 

 

 

The indicator blinks amber if the system is in

 

 

 

standby, and if any issue exists (for example, a

 

 

 

failed fan or HDD).

5

Power button

 

The power button controls the PSU output to the

 

 

 

system.

 

 

 

NOTE: On ACPI-compliant operating

 

 

 

systems (OSs), turning off the system using

 

 

 

the power button causes the system to

 

 

 

perform a graceful shutdown before power

 

 

 

to the system is turned off.

6

System identification

 

The identification button can be used to locate a

 

button

 

particular system within a rack.

 

 

 

Press to toggle the system ID on and off.

 

 

 

If the system stops responding during POST,

 

 

 

press and hold the system ID button for more

 

 

 

than five seconds to enter BIOS progress mode.

 

 

 

To reset iDRAC (if not disabled in F2 iDRAC setup)

 

 

 

press and hold the button for more than 15

 

 

 

seconds.

7

Power indicator

 

The power indicator glows when the system is

 

 

 

turned on.

8

ID indicator

 

When a system identification button is pressed,

 

 

 

the ID indicator blinks blue to help locate a

 

 

 

particular system within a rack.

9

Sled B HDD fault status

 

The indicator blinks amber if an HDD experiences

 

indicator

 

an issue.

10

System board status

 

If the system is on, and in good health, the

 

indicator

 

indicator glows solid blue.

The indicator blinks amber if the system is in standby, and if any issue exists (for example, a failed fan or HDD).

9

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

11

Power button

 

The power button controls the PSU output to the

 

 

 

system.

NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

12

System identification

The identification button can be used to locate a

 

button

particular system within a rack.

Press to toggle the system ID on and off.

If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

NOTE: Features of sled B are for dual-node systems only.

Back-panel features and indicators

1 2

3 4 5 6 7

8 9

10 11

12

13

14 15

Sled B

 

 

 

 

 

 

Sled A

 

 

 

 

 

 

 

17

 

16

Figure 2. Back-panel features and indicators

 

 

 

 

 

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

1

Blade EN connector

 

This function is reserved.

 

(optional)

 

 

10

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

2

Serial connector

 

Enables you to connect a serial device to the

 

 

 

system.

3

Video connector

 

Enables you to connect a VGA display to the

 

 

 

system.

4

Ethernet connector 1

 

Integrated 10/100/1000 Mbps NIC connector.

5

Ethernet connector 2

 

Integrated 10/100/1000 Mbps NIC connector.

6

USB connector

 

Enables you to connect USB devices to the

 

 

 

system. The port is USB 2.0-compliant.

7

SD vFlash card slot

 

Provides persistent on-demand local storage and

 

 

 

a custom deployment environment that allows

 

 

 

automation of server configuration, scripts and

 

 

 

imaging. See the Integrated Dell Remote Access

 

 

 

User’s Guide at dell.com/idracmanuals.

8

USB connector

 

Enables you to connect USB devices to the

 

 

 

system. The port is USB 3.0-compliant.

9

Dedicated Ethernet port

 

Dedicated management port on the iDRAC ports

 

 

 

card.

10

System identification

 

The identification button can be used to locate a

 

button

 

particular system within a rack.

 

 

 

Press to toggle the system ID on and off.

 

 

 

If the system stops responding during POST,

 

 

 

press and hold the system ID button for more

 

 

 

than five seconds to enter BIOS progress mode.

 

 

 

To reset the iDRAC (if not disabled in F2 iDRAC

 

 

 

setup) press and hold the button for more than

 

 

 

15 seconds.

11

Ethernet connector 3

 

Integrated 10/100/1000 Mbps NIC connector.

12

Ethernet connector 4

 

Integrated 10/100/1000 Mbps NIC connector.

13

Power button

 

The power button controls the PSU output to the

 

 

 

system.

 

 

 

NOTE: On ACPI-compliant operating

 

 

 

systems (OSs), turning off the system using

 

 

 

the power button causes the system to

 

 

 

perform a graceful shutdown before power

 

 

 

to the system is turned off.

14

Boot HDD A

 

2.5-inch boot HDD.

15

Boot HDD B

 

2.5-inch boot HDD.

11

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

16

Power supply units

 

Two redundant power supply units (PSUs) for sled

 

 

 

A.

17

Power supply units

 

Two redundant power supply units (PSUs) for sled

 

 

 

B.

NOTE: Features of sled B are for dual-node systems only.

NOTE: A dummy sled will be installed over sled B compartment and two dummy PSUs over the PSU slots for sled B for the single-node system.

HDD indicator codes

Figure 3. 2.5-inch HDD indicator

1

HDD activity indicator

2

HDD

NOTE: If the HDD is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off.

NOTE: The function of the status indicator may vary depending on the HDD type.

12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 4. 3.5-inch HDD indicators

 

 

1

 

 

 

HDD activity indicator

2

HDD status indicator

3

 

 

 

HDD

 

 

 

 

 

Drive-status indicator pattern (RAID only)

 

Condition

 

 

 

Blinks green two times per second

 

Identifying drive or preparing for removal.

Off

 

 

 

Normal operation

Solid orange

 

 

 

Drive failed

Steady green

 

 

 

Drive online

NIC indicator codes

Figure 5. NIC indicators

1

link indicator

2

activity indicator

13

Indicator pattern

Description

 

 

Link and activity indicators are OFF

The NIC is not connected to the network.

Link indicator is green

The NIC is connected to a valid network at its

 

maximum port speed (1 Gbps).

Link indicator is yellow

The NIC is connected to a valid network at less than its

 

maximum port speed.

Activity indicator is blinking green

Network data is being sent or received.

Indicator codes for the redundant PSU

Each AC PSU has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred.

Figure 6. AC PSU status indicator

1 AC PSU status indicator/handle

Indicator pattern

Description

 

 

Green

A valid power source is connected to the PSU and the PSU is

 

operational.

Flashing green

When updating the firmware of the PSU is being updated, the PSU

 

handle flashes green.

 

CAUTION: Do not disconnect the power cord or unplug

 

the PSU when updating firmware. If firmware update is

 

interrupted, the PSUs will not function. You must roll back

 

the power supply firmware by using Life cycle controller. For

 

more information, see Dell Lifecycle Controller User’s Guide

 

at dell.com/idracmanuals.

Flashing green and turns off

When hot-adding a PSU, the PSU handle flashes green five times at

 

4 Hz rate and turns off. This indicates that there is a PSU mismatch

 

with respect to efficiency, feature set, health status, and supported

 

voltage. Replace the PSU with a PSU that matches the capacity of

 

the other PSU.

 

NOTE: For AC PSUs, use only PSUs with the Extended Power

 

Performance (EPP) label on the back. Mixing PSUs from earlier

 

generations of Dell servers can result in a PSU mismatch

 

condition or failure to turn on.

14

Indicator pattern

Description

 

 

Flashing amber

Indicates an issue with the PSU.

 

CAUTION: When correcting a PSU mismatch, replace only

 

the PSU with the flashing indicator. Swapping the other

 

PSU to make a matched pair can result in an error condition

 

and unexpected system shutdown. To change from a High

 

Output configuration to a Low Output configuration or vice

 

versa, you must turn off the system.

 

CAUTION: If two PSUs are used, they must be of the same

 

type and have the same maximum output power.

 

CAUTION: Combining AC and DC PSUs is not supported and

 

triggers a mismatch.

Not lit

Power is not connected.

Documentation matrix

The documentation matrix provides information about documents that you can refer to for setting up and managing your system.

To…

Refer to…

 

 

Install your system into a rack

Installing the rack and the server

Configure and log in to iDRAC, set up managed and Integrated Dell Remote Access Controller User's management system, know the iDRAC features and Guide at dell.com/idracmanuals

troubleshoot using iDRAC

Know about the RACADM subcommands and supported RACADM interfaces

Start, enable and disable Lifecycle Controller, know the features, use and troubleshoot Lifecycle Controller

Use Lifecycle Controller Remote Services

Check the event and error messages generated by the system firmware and agents that monitor system components

RACADM Command Line Reference Guide for iDRAC and CMC at dell.com/idracmanuals

Dell Lifecycle Controller User’s Guide at dell.com/ idracmanuals

Dell Lifecycle Controller Remote Services Quick Start Guide at dell.com/idracmanuals

Dell Event and Error Messages Reference Guide at dell.com/idracmanuals

15

2

Performing initial system configuration

After you receive your system, you must set up your system, install the OS if it is not pre-installed, and set up and configure the system iDRAC IP address.

Setting up your system

1.Unpack the server.

2.Install the rack.

3.Install the server into the rack.

4.Install the hard disk drives into the chassis.

5.Connect the peripherals to the system.

6.Connect the system to its electrical outlet.

7.Turn the system on by pressing the power button or using iDRAC.

8.Turn on the attached peripherals.

Installing the rack and the server

Installing the rails

1.Remove the inner member and slide the intermediate member back.

a.Press and remove the inner member.

b.Press down according to the arrow's direction, and slide the intermediate member back.

16

Figure 7. Removing the inner member and sliding the intermediate member back

2.Install the inner member onto the chassis and secure it with the screw.

NOTE: Pay attention to the installation direction.

Figure 8. Installing the inner member onto the chassis

3. Secure the outer member and bracket into the rack with the screws for both the left and right sides.

17

Dell DSS 7500, DSS 7000 User Manual

Figure 9. Securing the outer member and bracket into the rack

4.Install the chassis into the rack.

a.Make sure that the ball-bearing retainer is at the front of the intermediate member.

b.Aim and push the inner member on the chassis into the intermediate member. The tab must be pressed when pushing the chassis in.

c.Secure the inner member with the screw.

Figure 10. Installing the chassis into the rack

Installing the cable management arm (CMA)

1.Switch the left and right sides of the CMA by pressing the PUSH button and spin 180 degrees to change the direction.

18

2

1

Figure 11. Switching the left and right sides of the CMA

2.The loop strap must be tied to the CMA crossbar.

NOTE: The loop strap can be removed after the system arrives the final destination.

3.Install the CMA.

F

E

B

C A D

a. Install the CMA connector (A) into the CMA connector base on the inner member (B).

A

B

b. Install the CMA connector (C) into the CMA connector base on the outer member (D).

D

C

19

c.Install the CMA connector beside the center CMA body (E) to the CMA connector base on the outer member (F).

F

E

4.Release the CMA.

a. To release the outer member, press the PUSH button on tthe CMA plug-in part to draw it out.

1

2

Then turn the CMA 90 degrees to the right, and press the PUSH button on the CMA plug-in part to draw it out.

 

A

 

1

2

B

b. To release the inner member, press the PUSH button on the CMA plug-in part to draw it out.

2 1

Setting up and configuring the iDRAC IP address

You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces:

20

iDRAC Settings utility

Lifecycle Controller

Dell OpenManage Deployment Toolkit

You can configure iDRAC IP address by using the following interfaces:

iDRAC Web interface. For more information about the iDRAC Web interface, see the Integrated Dell Remote Access Controller User's Guide.

Remote Access Controller ADMin (RACADM). For more information about the RACADM, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide.

Remote Services that includes Web Services Management (WS-Man). For more information about the Remote Services, see the Lifecycle Controller Remote Services Quick Start Guide.

For more information about setting up and configuring iDRAC, see the Integrated Dell Remote Access Controller User's Guide at dell.com/idracmanuals.

Configuring the iDRAC settings for the dedicated management port card

1.Turn on or restart your system.

2.Press F2 immediately after you see the following message:

F2 = System Setup

If your operating system begins to load before you press F2, enable the system to finish booting, and then restart your system and try again.

3.In the System Setup Main Menu page, click iDRAC Settings Network.

4.If the dedicated management port card is installed:

By default, the NIC Selection option in Network Settings is set to Dedicated; the Register DRAC on DNS option in Common Settings is disabled.

You can also set the NIC Selection option to LOM1, LOM2, LOM3 or LOM4.

5.If the dedicated management port card is not installed:

By default, the NIC Selection option in Network Settings is set to LOM1; the Register DRAC on DNS option in Common Settings is disabled.

You can also set the NIC Selection option to LOM2, LOM3 or LOM4.

Logging in to iDRAC

You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The default user name is root and password is calvin. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/ idracmanuals.

You can also access iDRAC using RACADM. For more information about using RACADM, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at dell.com/idracmanuals.

21

Installing the OS

If the server is shipped without an OS, install the supported OS on the server by using one of the following methods:

For information about Dell Systems Management Tools and Documentation media, see the OS documentation at dell.com/operatingsystemmanuals.

For information about Dell Lifecycle Controller, see the Lifecycle Controller documentation at dell. com/idracmanuals.

For information about Dell OpenManage Deployment Toolkit, see the OpenManage documentation at dell.com/openmanagemanuals.

Installation by using Preboot Execution Environment (PXE), Windows Deployment Services (WDS), or a DVD.

For information about the list of OSs supported on your system, see the OS support matrix at dell.com/ ossupport.

Managing your system remotely

To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote accessibility, set up the management station and managed system, and configure the supported Web browsers. For more information about configuring iDRAC for remote accessibility, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/idracmanuals.

You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For more information about the Dell OMSA software and OME systems management console, see dell.com/ openmanagemanuals.

Downloading and installing drivers and firmware

It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache.

Steps

1.Go to dell.com/support/drivers.

2.In the Product support section, enter the Service Tag of your system in the Enter a Service Tag or Express Service Code field.

NOTE: If you do not have the Service Tag, select Auto-detect your product to enable the system to automatically detect your Service Tag, or select your product by clicking View products from the Browse for a product section.

3.Click Drivers and downloads.

The drivers that are applicable to your selection are displayed.

4.Download the drivers you require to a diskette drive, USB drive, CD, or DVD.

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Installing the driver for the LSI 9311 card on a Ubuntu1404 system

1.Download the required driver (mpt3sas.ko) to a USB drive from dell.com/support/drivers.

2.When prompted by the Ubuntu installer CD, select Ubuntu Server for installation.

3.On the [!]Configure the C lock screen, press Ctrl + Alt + F1 to access a console.

4.Mount the USB drive with the driver by using the following command if the USB drive is mapped to the device name sda1 OR sdb1:

#mount –t vfat /dev/sda1 /mnt/usb

5.Change the directory to the folder with the driver.

6.Use the following commands:

#cp -f /LSI/mpt3sas.ko /lib/modules/3.13.0-24-generic/kernel/drivers/scsi

#insmod /lib/modules/3.13.0-24-generic/kernel/fs/configfs/configfs.ko

#insmod /lib/modules/3.13.0-24-generic/kernel/drivers/scsi/scsi_transport_ sas.ko

#insmod /lib/modules/3.13.0-24-generic/kernel/drivers/scsi/raid_class.ko

#insmod /lib/modules/3.13.0-24-generic/kernel/drivers/scsi/mpt3sas.ko

7.The driver gets loaded and detects the controller and the disks.

8.Press Ctrl + Alt + F1 to return to the installer screen.

9.Proceed with the OS installation.

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3

Pre-operating system management applications

The pre-operating system management applications for your system help you manage different settings and features of your system without booting to the operating system.

Your system has the following pre-operating system management applications:

System Setup

Boot Manager

Dell Lifecycle Controller

Navigation keys

The navigation keys can help you access the pre-operating system management applications.

Key

Description

 

 

Page Up

Moves to the previous page.

Page Down

Moves to the next page.

Up arrow

Moves to the previous field.

Down arrow

Moves to the next field.

Enter

Enables you to type a value in the selected field (if applicable) or follow the link in

 

the field.

Spacebar

Expands or collapses a drop-down list, if applicable.

Tab

Moves to the next focus area.

 

NOTE: This feature is applicable for the standard graphical browser only.

Esc

Moves to the previous page until you view the main page. Pressing Esc in the main

 

page exits System BIOS/iDRAC Settings/Device Settings/Service Tag Settings and

 

proceeds with system boot.

F1

Displays the System Setup help.

About System Setup

Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

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You can access System Setup in two ways:

Standard Graphical Browser — This is enabled by default.

Text Browser — This is enabled using Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, press F1.

Entering System Setup

1.Turn on or restart your system.

2.Press F2 immediately after you see the following message:

F2 = System Setup

If your operating system begins to load before you press F2, enable the system to finish booting, and then restart your system and try again.

System Setup Main Menu

Option

Description

 

 

System BIOS

Enables you to configure BIOS settings.

iDRAC Settings

Enables you to configure iDRAC settings.

 

The iDRAC Settings utility is an interface to set up and configure the

 

iDRAC parameters by using UEFI. You can enable or disable various

 

iDRAC parameters by using the iDRAC Settings utility. For more

 

information about this utility, see the Integrated Dell Remote Access

 

Controller User’s Guide at dell.com/idracmanuals.

Device Settings

Enables you to configure device settings.

System BIOS page

By using the System BIOS page, you can view the BIOS settings and edit specific functions such as Boot order, system password, setup password, setting the RAID mode, and enabling or disabling USB ports.

In the System Setup Main Menu, click System BIOS.

Menu Item

Description

 

 

System Information

Displays information about the system such as the system model name,

 

BIOS version and Service Tag.

Memory Settings

Displays information and options related to the installed memory.

Processor Settings

Displays information and options related to the processor such as speed

 

and cache size.

SATA Settings

Displays options to enable or disable the integrated Serial ATA (SATA)

 

controller and ports.

Boot Settings

Displays options to specify the boot mode (BIOS or UEFI). Enables you

 

to modify UEFI and BIOS boot settings.

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Menu Item

Description

 

 

Integrated Devices

Displays options to enable or disable integrated device controllers and

 

ports, and to specify related features and options.

Serial Communication

Displays options to enable or disable the serial ports and specify related

 

features and options.

System Profile Settings

Displays options to change the processor power management settings,

 

memory frequency, and so on.

System Security

Displays options to configure the system security settings like, system

 

password, setup password and TPM security. It also enables or disables

 

support for the power and NMI buttons on the system.

Miscellaneous Settings

Displays options to change the system date and time.

System Information page

You can use the System Information page to view system properties such as Service Tag, system model, and the BIOS version.

To view the System Information, click System Setup Main Menu System BIOS System Information.

Menu Item

Description

 

 

System Model Name

Displays the system model name.

System BIOS Version

Displays the BIOS version installed on the system.

System Management Engine Displays the latest revision of the Management Engine firmware.

Version

System Service Tag

Displays the system Service Tag.

System Manufacturer

Displays the name of the system manufacturer.

System Manufacturer Contact Displays the contact information of the system manufacturer.

Information

System CPLD Version

Displays the latest revision of the system CPLD firmware.

UEFI Compliance Version Displays the system firmware UEFI compliance level.

Memory Settings page

You can use the Memory Settings page to view all the memory settings and enable or disable specific memory functions such as system memory testing and node interleaving.

To view the Memory Setting page, click System Setup Main Menu System BIOS Memory Settings.

Menu Item

Description

 

 

System Memory Size

Displays the amount of memory installed in the system.

System Memory Type

Displays the type of memory installed in the system.

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Menu Item

Description

 

 

System Memory Speed

Displays the system memory speed.

System Memory Voltage

Displays the system memory voltage.

Video Memory

Displays the amount of video memory utilized.

System Memory Testing

Specifies whether system memory tests are run during system boot.

 

Options are Enabled and Disabled. By default, the System Memory

 

Testing option is set to Disabled.

Memory Operating Mode

Specifies the memory operating mode. The options available are

 

Optimizer Mode and Spare Mode. By default, the Memory Operating

 

Mode option is set to Optimizer Mode.

 

NOTE: The Memory Operating Mode can have different defaults

 

and available options based on the memory configuration of your

 

system.

Node Interleaving

Specifies if Non-Uniform Memory architecture (NUMA) is supported. If

 

this field is Enabled, memory interleaving is supported if a symmetric

 

memory configuration is installed. If Disabled, the system supports

 

NUMA (asymmetric) memory configurations. By default, the Node

 

Interleaving option is set to Disabled.

Snoop Mode

Specifies the Snoop Mode options. Snoop Mode options available are

 

Early Snoop and Home Snoop. By default, the Snoop Mode option is set

 

to Early Snoop. The field is only available when the Node Interleaving

 

optoin is set to Disabled.

Processor Settings page

You can use the Processor Settings page to view the processor settings and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling.

To view the Processor Settings page, click System Setup Main Menu System BIOS Processor Settings.

Menu Item

Description

 

 

QPI Speed

Specifies the QPI (QuickPath Interconnect). The options available are

 

Maximum data rate and 6.4 GT/s. By default, the QPI Speed option is

 

set to Maximum data rate.

Alternate RTID (Requestor

Enables you to allocate more RTIDs to the remote socket, thereby

Transaction ID) Setting

increasing cache performance between the sockets or easing work

 

in normal mode for NUMA. By default, the Alternate RTID (Requestor

 

Transaction ID) Setting is set to Disabled.

Virtualization Technology

Enables or disables the additional hardware capabilities provided for

 

virtualization. By default, the Virtualization Technology option is set to

 

Enabled.

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Menu Item

Description

Address Translation Service Defines the Address Translation Cache (ATC) for devices to cache the (ATS) DMA transactions. This field provides an interface to a chipset's Address

Translation and Protection Table to translate DMA addresses to host addresses. By default, the option is set to Enabled.

Adjacent Cache Line Prefetch Optimizes the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can disable this option for applications that require high utilization of random memory access.

Hardware Prefetcher

Enables or disables the hardware prefetcher. By default, the Hardware

 

Prefetcher option is set to Enabled.

DCU Streamer Prefetcher

Allows you to enable or disable the Data Cache Unit (DCU) streamer

 

prefetcher. By default, the DCU Streamer Prefetcher option is set to

 

Enabled.

DCU IP Prefetcher

Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,

 

the DCU IP Prefetcher option is set to Enabled.

Logical Processor Idling

Enables or disables the operating system capability to put logical

 

processors in the idling state in order to reduce power consumption. By

 

default, the option is set to Disabled.

Configurable TDP

Allows reconfiguration of Thermal Design Power (TDP) to lower levels.

 

TDP refers to the maximum amount of power the cooling system is

 

required to dissipate.

X2Apic Mode

Enables or disables the X2Apic mode.

Number of Cores per

Controls the number of enabled cores in each processor. By default, the

Processor

Number of Cores per Processor option is set to All.

Processor 64-bit Support

Specifies if the processors support 64-bit extensions.

Processor Core Speed

Displays the maximum core frequency of the processor.

Processor Bus Speed

Displays the bus speed of the processor.

 

NOTE: The processor bus speed option displays only when both

 

processors are installed.

Processor 1

NOTE: Depending on the number of installed CPUs, there may be

 

up to two processor listings. The following settings are displayed for

 

each processor installed in the system.

Family-Model-Stepping

Displays the family, model and stepping of the processor as defined by

 

Intel.

Brand

Displays the brand name reported by the processor.

Level 2 Cache

Displays the total L2 cache.

Level 3 Cache

Displays the total L3 cache.

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Menu Item

Description

 

 

Number of Cores

Displays the number of cores per processor.

Processor 2

NOTE: Depending on the number of installed CPUs, there may be

 

up to two processor listings. The following settings are displayed for

 

each processor installed in the system.

Family-Model-Stepping

Displays the family, model and stepping of the processor as defined by

 

Intel.

Brand

Displays the brand name reported by the processor.

Level 2 Cache

Displays the total L2 cache.

Level 3 Cache

Displays the total L3 cache.

Number of Cores

Displays the number of cores per processor.

SATA Settings page

You can use the SATA Settings page to view the SATA settings of SATA devices and enable RAID on your system.

To view the SATA Settings page, click System Setup Main Menu System BIOS SATA Settings.

Menu Item

Description

 

 

Embedded SATA

Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID

 

modes. By default, the Embedded SATA option is set to AHCI.

Security Freeze Lock

Sends Security Freeze Lock command to the Embedded SATA drives

 

during POST. This option is applicable only to ATA and AHCI mode.

Write Cache

Enables or disables the command for Embedded SATA drives during

 

POST.

Port A – H (reserved)

Sets the drive type of the selected device. For Embedded SATA settings

 

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

 

to turn off BIOS support.

 

For AHCI mode or RAID mode, BIOS always enables support.

Model

Displays the drive model of the selected device.

Drive Type

Displays the type of drive attached to the SATA port.

Capacity

Displays the total storage capacity of the HDD. The field is undefined for

 

removable media devices such as optical drives.

Port I (boot drive A)

Sets the drive type of the selected device. For Embedded SATA settings

 

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

 

to turn off BIOS support.

 

For AHCI mode or RAID mode, BIOS always enables support.

Model

Displays the drive model of the selected device.

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Menu Item

Description

 

 

Drive Type

Displays the type of drive attached to the SATA port.

Capacity

Displays the total capacity of the HDD. The field is undefined for

 

removable media devices such as optical drives.

Port J (boot drive B)

Sets the drive type of the selected device. For Embedded SATA settings

 

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

 

to turn off BIOS support.

 

For AHCI mode or RAID mode, BIOS always enables support.

Model

Displays the drive model of the selected device.

Drive Type

Displays the type of drive attached to the SATA port.

Capacity

Displays the total capacity of the HDD. The field is undefined for

 

removable media devices such as optical drives.

Boot Settings page

You can use the Boot Settings page to set the Boot mode to either BIOS or UEFI. It also enables you to specify the boot order.

To view the Boot Settings page, click System Setup Main Menu System BIOS Boot Settings.

Menu Item

Description

 

 

Boot Mode

Enables you to set the boot mode of the system.

 

CAUTION: Switching the boot mode may prevent the system from

 

booting if the operating system is not installed in the same boot

 

mode.

 

NOTE: Setting this field to UEFI disables the BIOS Boot Settings

 

menu. Setting this field to BIOS disables the UEFI Boot Settings

 

menu.

 

If the operating system supports UEFI, you can set this option to UEFI.

 

Setting this field to BIOS enables compatibility with non-UEFI operating

 

systems. By default, the Boot Mode option is set to BIOS.

Boot Sequence Retry

Enables or disables the Boot Sequence Retry feature. If this field is

 

enabled and the system fails to boot, the system reattempts the boot

 

sequence after 30 seconds. By default, the Boot Sequence Retry option

 

is set to Enabled.

Hard-Disk Failover

Specifies which devices in the Hard-Disk Drive Sequence are attempted

 

in the boot sequence. When the option is Disabled, only the first HDD in

 

the list is attempted to boot. When set to Enabled, all hard disk devices

 

are attempted in order, as listed in the Hard-Disk Drive Sequence. This

 

option is not enabled for UEFI Boot Mode.

Boot Option Settings

Configures the boot sequence and the boot devices.

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