BlackBerry P 9982 User Guide

PORSCHE DESIGN
P'9982 Smartphone
User Guide
Version: 10.2.1
Published: 2014-01-27 SWD-20140127161112777
Contents
Get started...................................................................................................................................................5
Getting to know your device.........................................................................................................................5
Display........................................................................................................................................................ 56
Search.........................................................................................................................................................59
Phone......................................................................................................................................................... 61
Phone..........................................................................................................................................................61
BBM Video..................................................................................................................................................70
Sounds, notifications, and ring tones......................................................................................................... 72
Change the notification settings for Level 1 alerts..................................................................................... 74
View and respond to Instant Previews....................................................................................................... 74
About Lock Screen Notifications................................................................................................................75
Troubleshooting: Ring tones, sounds, and alerts.......................................................................................75
Messages.................................................................................................................................................. 77
BlackBerry Hub...........................................................................................................................................77
BlackBerry ID............................................................................................................................................123
Media....................................................................................................................................................... 131
Camera..................................................................................................................................................... 131
Pictures.....................................................................................................................................................137
Music........................................................................................................................................................ 142
Videos.......................................................................................................................................................149
Media sharing........................................................................................................................................... 154
Maps and locations................................................................................................................................ 157
Maps.........................................................................................................................................................157
Location services......................................................................................................................................160
Compass.................................................................................................................................................. 162
Applications and features...................................................................................................................... 165
Remember................................................................................................................................................ 165
Calendar................................................................................................................................................... 169
Contacts................................................................................................................................................... 181
Clock.........................................................................................................................................................191
Calculator................................................................................................................................................. 197
Browser.................................................................................................................................................... 198
Smart Tags............................................................................................................................................... 204
Voice Control............................................................................................................................................ 208
Games...................................................................................................................................................... 212
Organizing apps........................................................................................................................................214
Settings and options.............................................................................................................................. 227
Software Updates.....................................................................................................................................246
Language..................................................................................................................................................247
Battery and power.................................................................................................................................... 255
BlackBerry Link features on your device.................................................................................................. 273
User Guide

Get started

Get started

Getting to know your device

New in this release

Introducing BlackBerry 10 OS version 10.2.1
This software update introduces great new features to help you be more productive, and more in control. Discover more ways to prioritize your communications, read web content offline, customize menus, download Android apps, and monitor the battery power level so you can be more productive for longer.
BlackBerry Hub
The BlackBerry Hub now features customizable notifications, the ability to filter the message list using a pinch gesture, and the ability to compose messages in plain text or rich text.
For more information, see
BlackBerry Keyboard
A floating action bar above the keyboard helps you easily complete or cancel common actions. If you often need to type in more than one language, the keyboard allows you to switch languages quickly by using the comma (,) key. You can turn on or turn off this feature on the Language and Input settings screen.
For more information, see
Music
An FM Radio in the Music app lets you listen to radio stations on your BlackBerry device. You can scan for stations, mark stations as favorites, and listen to the radio using a wired headset or the speakerphone.
For more information, see
BlackBerry Hub
and
Keyboard and typing
Music
.
Sounds, notifications, and ring tones
.
.
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User Guide
Calendar
You can view a specific date in the calendar by tapping the top of the screen and selecting a date. You can use existing calendar information to create follow-up meetings, and with the Cisco WebEx Meetings app installed, you can schedule WebEx meetings.
Get started
For more information, see
Contacts
When you save a contact, you can select the account that you want to save it to, and you can move contacts between accounts. You can create groups within your contacts so that you can easily send messages to everyone in the group, set up meetings, and share files. For each of your contacts, you can set unique notifications for phone calls and different types of messages, including BBM, email, text, and other social feeds.
For more information, see
Phone
You can answer a call on your device by touching and holding the circle at the bottom of the screen and sliding your finger to the left. Slide your finger to the right to decline a call.
For more information, see
BlackBerry Browser
Save a webpage to your device so that you can read it at a later time, whether you are connected to a network or not. You can also go to your favorite Android app website and download apps to your device. If you use BlackBerry Balance, apps are downloaded to your personal space and can’t access the data in your work space. Download apps that you trust. Your device doesn’t check the integrity of the APK files that you download.
Calendar
Contacts
Phone
.
.
and
Sounds, notifications, and ring tones
.
For more information, see
Settings
You can set up your device to use a picture password instead of a traditional password. You can specify which options appear in the Quick Settings menu that appears when you swipe down from the top of the home screen. You can also specify the order of these options, and switch between your personal space and work space from the Quick Settings menu.
Browser
and see
Getting to know your device
.
6
User Guide
From the Device Monitor screen, you can view how much storage space and battery power each of your apps is using. You can see information about CPU, memory, and mobile network or Wi-Fi network usage.
Get started
For more information, see
Introducing BlackBerry 10: Overview
Introducing the reinvented BlackBerry – an intelligent and intuitive experience that constantly adapts to your needs. Designed around three main views – your messages, your minimized apps, and all apps – BlackBerry 10 OS allows you to effortlessly flow between tasks and applications with quick and simple gestures.
BlackBerry Hub
The BlackBerry Hub gathers all of your messages and notifications into one convenient location. Receive and respond to email, text messages, social networking messages, BBM chats, and instant messages. With a single gesture from any screen, you can peek at your notifications, peek further into BlackBerry Hub to see your messages, or peek at your upcoming meetings and events.
You can filter the types of messages that appear in the BlackBerry Hub, as well as show message attachments that you receive. You can set prioritization rules for messages (for example, messages from people who are attending an upcoming meeting with you) to show the most important messages and notifications in the BlackBerry Hub.
With Instant Preview notifications, you can view email, BBM messages, text messages, and more almost anywhere on your device. You can also reply to your BBM and text messages without leaving your current app.
Security, Getting to know your device
and
Battery and power
.
For more information, see
BlackBerry Keyboard
Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next and displays suggested words on the BlackBerry Keyboard. Simply flick the word up onto the screen to type efficiently with just one hand. The tone for key presses on shift, symbol, and delete keys are different so you can distinguish the keys from regular key presses. And you can even type in two or more languages at once!
For more information, see
BlackBerry Hub
and
Keyboard and typing
Sounds, notifications, and ring tones
and
Language
.
.
7
User Guide
BBM Video with Screen Share
Have face-to-face video conversations with your BBM contacts over HSPA+, 4G LTE, and Wi-Fi networks. Start BBM Video from the Phone or the Contacts app, or switch from a BBM chat to a BBM Video conversation, by simply tapping an icon. You can even share your screen with your contact by tapping an icon, and show your photos or presentations while you continue talking.
Get started
For more information, see
Camera
Your device has front and rear cameras for taking high resolution pictures and recording HD videos. You can open the camera from the home screen, and take a picture or record a video by tapping anywhere on the screen. Time Shift mode captures several milliseconds before and after your picture, so you can pinpoint the best frames to create the perfect shot. And from the camera, you can peek at the last picture that you took to see if you captured what you wanted.
For more information, see
BlackBerry Story Maker
BlackBerry Story Maker allows you to combine your pictures, videos, and music into an HD movie that you can view later and quickly share with others through an email, a text message, social networking accounts, and more. You can select a song for background music, add intro titles and end credits, and apply themes. When you save a BlackBerry Story Maker video and close the app the video continues to save in the background.
For more information, see
BBM Video
Camera
.
.
BlackBerry Story Maker
.
BlackBerry Remember
A combination of memos and tasks, the BlackBerry Remember app helps you organize your interests, ideas, and projects. You can group related photos, lists, messages, emails, and links. Generate tasks from email messages and turn your content into actions from anywhere on your device. You can assign a time and date to indicate when an item is due or when you want to return to the item, and those items appear in the Calendar app and the BlackBerry Hub calendar notifications.
For more information, see
Contacts
The Contacts app contains details about the contact, the updates and company news from the contact’s social network, and the events that you and the contact have in common. You can filter your
Remember
.
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User Guide
contacts by using the account type (for example, you can choose to view only BBM contacts). You can also create favorites and use photos from social networking accounts to represent contacts.
Get started
For more information, see
Calendar
The Calendar app is integrated with the BlackBerry Hub, the Contacts app, and other apps and accounts. Using the account settings, you can add web calendars to the device by subscribing to ICS feeds. You can filter your calendar events for each of your social networking accounts. From a reminder notification, you can send a message to the meeting organizer or all attendees. At a glance, you can view the people you are meeting on a particular day. The Calendar even suggests participants and locations, based on previous email and meetings.
For more information, see
BlackBerry Browser
The new BlackBerry Browser is powerful, responsive, and super-fast. When you're browsing and you find something you want to share, you can post it to a social network with just a few gestures. Viewing your browsing history is also just a few quick taps away. You can view webpages in Reader mode to remove distracting clutter, and invert the colors to display white text on a black background.
For more information, see
Contacts
Calendar
Browser
.
.
.
Share, stream, or display your media files
With just a few taps from within your apps, you can easily share your music, pictures, videos, documents, webpages, and contacts with others over email, BBM, a Bluetooth connection, NFC, social networking accounts, and more. You can also stream your media to supported DLNA Certified devices such as computers, TVs, or other home entertainment equipment, or use an HDMI cable to display your media files on a TV or computer.
For more information, see
Picture editing
You can edit pictures directly on your device. Crop and rotate the picture, reduce red-eye, or apply a variety of enhancements and artistic styles.
For more information, see
Media sharing
Pictures
.
.
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User Guide
Video editing
You can edit videos directly on your device. Change the length of the video, rotate the image, and make enhancements such as brightness and color.
Get started
For more information, see
Search
You can search your entire device for files, settings, apps, help, and more. Either type your search term, or say it, from the home screen or from within an app. You can narrow your search to include only specific apps, or extend your search to include Internet sources.
For more information, see
Voice Control
The Voice Control app can make multitasking easier. You can speak your commands and perform a variety of actions virtually hands-free. Use the Voice Control app to send messages, make calls, book meetings, search the Internet, post tweets, and more. Open the holding the mute button on the side of the device, or from the keyboard by tapping and holding the microphone icon.
For more information, see
BlackBerry World
Videos
Search
.
.
Voice Control
Voice Control app by pressing and
.
Discovering great apps is easier than ever with app recommendations based on similar purchases. You can choose an app, then quickly share it to social sites with just a few gestures from within the app. BlackBerry World features a unified storefront for apps, games, themes, music, and videos. Parental controls let you hide content that you don't want children to access.
NFC and Smart Tags
Near Field Communication (NFC) is a short-range wireless technology that's designed for transferring data quickly. BlackBerry Tag uses NFC technology to exchange files (including pictures, music, contact info, and even webpages) between your BlackBerry device and other NFC-enabled devices simply by tapping the back of your devices together. You can also use NFC on your device to pay for items, and to create and store Smart Tags containing URLs, phone numbers, and more that you can share with others.
For more information, see
NFC
and
Smart Tags
.
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User Guide
BlackBerry Balance
Take your device to the office for access to work email, apps, and data without compromising the personal use of your device. Your personal apps and information are kept separate and private from work data and apps. Easily switch between your work space and personal space with a simple gesture.
Get started
For more information, see
About BlackBerry Balance
.

What's different about BlackBerry 10?

How do I get back to the home screen?
In many apps, you can tap
• To minimize an app and return to the home screen, swipe up from the bottom of the screen.
to return to the previous screen.
Back
How do I get to the menu?
There is no Menu key on BlackBerry 10 devices. You can open menus by tapping the icons at the bottom of the screen, and by touching and holding items on the screen.
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User Guide
Get started
How do I change my settings and options?
Do any of the following:
To change the settings in an app, swipe down from the top of the screen. Tap .
To see other options in many apps, tap .
• To change your BlackBerry device settings and connect to mobile and Wi-Fi networks, on the home screen, swipe down from the top of the screen. Tap
Settings.
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User Guide
Get started
Where is my email or other messages?
All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device.
To get to the BlackBerry Hub, on the home screen, slide your finger right.
You can also peek at the BlackBerry Hub or open it from anywhere on your device using a simple gesture:
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User Guide
Where are the phone keys and my notification profiles?
Get started
• BlackBerry 10 OS includes the following built-in notification modes: Normal, Phone Calls Only, Vibrate Only, Silent, and All Alerts Off.
• You can quickly turn on Silent mode by swiping down from the top of the home screen and tapping
.
• You can set custom ring tones for contacts in the Contacts app.
• To set notifications for particular types of messages, on the home screen, swipe down from the top of the screen and tap
• To answer a call, touch and hold the circle at the bottom of the screen and slide your finger to the left. Release your finger from the screen once the circle covers
• To decline a call, touch and hold the circle at the bottom of the screen and slide your finger to the right. Release your finger from the screen once the circle covers .
Settings > Notifications.
.
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User Guide
Where are my apps?
Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps.
How do I edit or move text?
There's no need for a trackpad or trackball on a BlackBerry 10 device! Just touch and hold your finger on text to show a menu with options to select, cut, copy, and paste text. You can move the cursor or insert text into a specific location using fine cursor control.
Select text
Touch and hold a character or word.
• To cancel your selection, tap anywhere on the screen.
• To change your text selection, drag the handles.
Get started
Move text
1.
Press and hold your finger on a word or in a text field.
2.
Release your finger from the screen. A menu with text editing options appears.
3.
Tap an option.
Tip: If you aren't sure what a menu icon means, press and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
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User Guide
Insert the cursor
1.
Tap a word or text field to show the cursor.
2.
• To move the cursor to another spot, drag the circle.
• To move the curosor one character at a time, tap the top, bottom, left or right of the circle.
3.
Insert text where you place the cursor.
Tip: Make sure that you place your finger on the outer part of the circle so that you can still see the cursor.
Where are my tasks, memos, and voice notes?
• If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app.
• If you previously used tasks in BBM Groups, you still have access to those tasks in BBM.
Get started
Where do I find my files?
You can find your files in the File Manager app. If you added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps, and network access are divided into a work space and a personal space. The separate spaces help you to avoid accidentally copying work data into a personal app, or displaying confidential work data during a BBM Video chat. To switch between your work space and personal space, drag your finger down on the middle of the home screen and tap Personal or Work.
Where can I find my device info and passwords?
Where can I find my PIN?
In BBM, tap your profile picture. On your profile page, your PIN appears below your barcode. In an email or text message, you can also type mypin to display your PIN.
How do I find my own phone number?
On the home screen, tap the icon. In the Calls or Contact view, in the center of the screen , swipe down and your phone number will appear at the top of the screen. In an email or text
message, you can also type mynumber to display your phone number.
Where is Password Keeper?
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User Guide
The Password Keeper app is available for download in the BlackBerry World storefront. If you used BlackBerry Link or a media card to transfer your data from a BlackBerry device running BlackBerry Device Software 5.0 or later, you can restore your Password Keeper passwords from your old device after you download and open the Password Keeper app.
Where can I find details about my device OS and hardware?
On the home screen, swipe down from the top of the screen. Tap Settings > About. To change
the type of information displayed, tap an option in the drop-down list.
How do I search?
If you are looking for something on your BlackBerry device or the Internet, at the bottom of the home screen, tap .
What is BlackBerry Link?
BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device. You can use BlackBerry Desktop Software with devices that are running BlackBerry 7.1 and earlier.
BlackBerry Link is software that you can install on your computer to link data, media files, and applications on your BlackBerry device to your desktop computer.
Get started
To download BlackBerry Link, on your computer, visit select the
Windows or Mac option.

Home screen, keys, and icons

Your device at a glance
www.blackberry.com/BlackBerryLink
and
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User Guide
Get started
Home screen at a glance
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User Guide
Get started
Application icons
Icon
Description
BlackBerry Hub
Access all of the messages and notifications that you receive from your different accounts from one convenient location.
Contacts
Access the contacts from all of your accounts, as well as their updates and your shared activities, in a single app.
Browser
View webpages more easily using the reader mode, and share webpages quickly with your contacts.
Calendar
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User Guide
Icon Description
View all your events in one place, including events you added from your email accounts and social networking accounts. You can filter events according to your account.
BBM
Chat in real time by using text or video, and share files with up to 30 BBM contacts.
Text Messages
Send and receive SMS and MMS messages, if provided as part of your wireless service plan.
BlackBerry World
Download, buy, rate, and review apps, games, music, and videos.
Remember
A productivity app for collecting and categorizing the information you want to remember.
Get started
Docs To Go
Create, edit, and format Microsoft Word documents and Microsoft Excel spreadsheets. Edit, view, and present Microsoft PowerPoint presentations.
Pictures
View, edit, and share pictures that you take with the Camera app or that are saved on your device.
Music
Share your music quickly and easily with your contacts. Wirelessly play your music on home entertainment equipment.
Videos
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User Guide
Icon Description
View, edit, and share videos that you take with the Camera app or that are saved on your device. Wirelessly play your videos on home entertainment equipment.
Story Maker
Create and share a movie that you make using pictures, videos, and music on your device.
Facebook
View your Facebook notifications, upload photos and videos, and check in to Places.
Twitter
Follow the stories, ideas, and opinions that interest you by sending and receiving short messages known as tweets.
LinkedIn
Build and connect with your professional network and get access to ideas and opportunities for your career.
Get started
Maps
Search for places, get turn-by-turn directions, and save favorite places.
Games
Find games to download and play. Add your friends so that you can view their games or challenge them to a game.
YouTube
Share your videos with friends, family, and the world.
Voice Control
Speak your commands to make a call, send messages, search the Internet, and more.
Clock
Track the time using a world clock, stopwatch, timer, and alarm clock.
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User Guide
Icon Description
Calculator
Perform calculations using a standard and scientific calculator, tip calculator, and unit converter.
Compass
Navigate using the compass, or let the compass connect to satellites to find your location.
File Manager
View, save, and share files that are stored on your device, on a media card, or on devices or networks that your device is connected to.
Smart Tags
Store and create tags that contain info such as text, phone numbers, and links that you can share with others on printed materials or by tapping the backs of your devices together.
Settings
Get started
Change the settings for network connections, accounts, display, language, and more.
Adobe Reader
View PDF files on your device and share them with others over email, BBM, and more.
Phone
Place conference calls, check voice mail, or move a call to BBM Video.
Camera
Includes front and rear cameras, and a Time Shift mode to help you capture the perfect picture.
Setup
Set up your accounts, personalize your device, and watch tutorials about using BlackBerry 10 OS.
Help
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User Guide
Icon Description
Find out how to do things quickly on your device, read FAQs, and learn tips that can help increase your productivity.
Notification icons
The notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new item, the indicator appears on the notification icon. You can
peek at your notification icons by sliding your finger up from the bottom of the screen from anywhere on the device.
Get started
Icon
Description
Email message
Text message
BBM message
Facebook message
Twitter message
LinkedIn message
Phone call
Notification messages from apps and services such as BlackBerry World

Setup and activation

Inserting the micro SIM card, battery, and media card Remove the battery door
CAUTION: To help preserve the finish, take care not to forcefully bend the battery door.
To remove the battery door, pull up the bottom of the battery door.
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User Guide
Insert or remove the micro SIM card
CAUTION: Your BlackBerry device is designed for use with a micro SIM card. To avoid possible damage
to your device, do not insert a SIM card adapter into your device.
Depending on your service provider and where you purchased your device, the micro SIM card might already be inserted.
To insert the micro SIM card, slide it into place as shown.
Get started
To remove the micro SIM card:
1.
Push the micro SIM card partly out by placing your index finger in the opening.
2.
Slide the micro SIM card out completely using either your index finger and thumb, or by pressing on the top of the micro SIM card with your thumb.
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User Guide
Insert a media card
Tip: You can insert or remove a media card while your BlackBerry device is turned on. You don't need to
turn off or restart your device.
A media card is optional. If a media card is included, it might already be inserted.
To insert the media card (microSD card), with the metal contacts facing away from you, slide the card into the slot to the right of the battery.
Get started
Insert or remove the battery
Before you start using your BlackBerry device, you should charge the battery. The battery in the box that your device came in isn't fully charged.
Do one of the following:
• To insert the battery, align the contacts.
• To remove the battery, from the end opposite to the battery contacts, lift and pull the battery out.
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User Guide
Set up your device
The first time your BlackBerry device starts, the Setup app opens. The Setup app needs a network connection, so make sure your device is connected to a mobile network or is within range of a Wi-Fi network. After the initial setup, you can open the Setup app by tapping the Setup icon on the home screen.
The Setup app prompts you to enter an existing BlackBerry ID or create a new one. If you are not sure if you already have a BlackBerry ID, on your computer, visit
www.blackberry.com/blackberryid
Get started
.
You can use the Setup app to:
• Add your email, BBM, instant messaging, and social networking accounts
• Set up your payment options for purchases you make from the BlackBerry World storefront
• Transfer data from a device running BlackBerry 7 or 7.1
• Customize and personalize your device settings
• Watch tutorials or open the Help app to learn more about BlackBerry 10 OS
Set up email or other types of accounts on your device
You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or even an Evernote account to your device.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Accounts.
3.
If you already added an account to your device, tap to add another account.
Add a personal email account
1.
On the Add Account screen, tap Email, Calendar and Contacts.
2.
Enter the email address.
3.
Tap Next.
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User Guide
4.
Enter the password for the account.
5.
Tap Next.
6.
Change any additional settings (for example, the types of content to sync with your device).
7.
Tap Done.
Add a social networking or Evernote account
You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device. When you add an Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember.
1.
On the Add Account screen, tap Facebook, Twitter, LinkedIn, or Evernote.
2.
Enter your account information.
• If necessary, change any sync settings.
• If you're adding a Facebook account, to change when you're reminded about friends' birthdays, in
the
Birthday Reminders
3.
Tap Done. If necessary, tap Authorize.
Add a work account supported by BlackBerry Enterprise Service 10
If your organization uses BlackBerry Enterprise Service 10, you can add your work account to your device and take advantage of features like BlackBerry Enterprise Service 10 and is using BlackBerry Enterprise Server 5 or earlier, you can still add your work account and have it use Microsoft Exchange ActiveSync. For more information, contact your administrator.
drop-down list, tap a reminder option.
BlackBerry Balance. If your organization hasn't upgraded to
Get started
Make sure you know the following from your administrator:
• Your username
• Your enterprise activation password
• Server name
1.
On the Add Account screen, tap > Work Account.
2.
Enter the username, activation password, and server address for your account.
3.
Tap Done.
After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.
Add an email account supported by Microsoft Exchange ActiveSync
Make sure you know the following from your administrator or your email service provider:
• Your username and work network password
• Server address
When you add an email account that's supported by Microsoft Exchange ActiveSync, messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device.
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User Guide
1.
On the Add Account screen, tap > Microsoft Exchange ActiveSync.
2.
Enter the username, email address, password, and server address for the account.
• To turn off push email, set the Push switch to Off. To set how frequently your device checks for
new messages, in the Sync Interval drop-down list, tap an option.
• To use your organization's VPN, set the VPN switch to On.
• To change how far back in time your device syncs messages, in the Sync Timeframe drop-down
list, tap an option.
3.
Tap Next.
Add an IBM Notes Traveler email account
Make sure you know the following from your administrator or email service provider:
• Your username and work network password
• Server address
When you add an IBM Notes Traveler email account, messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device.
1.
On the
2.
Enter the username, email address, password, and server address for the account.
Add Account
screen, tap >
IBM Notes Traveler
.
Get started
• To turn off push email, set the Push switch to Off. To set how frequently your device checks for
new messages, in the Sync Interval drop-down list, tap an option.
• To use your organization's VPN, set the Use VPN switch to On.
• To change how far back in time your device syncs messages, in the Sync Timeframe drop-down
list, tap an option.
3.
Tap Next.
Add a BlackBerry email account
If you set up a BlackBerry email account (normally in the format user@<serviceprovider>.blackberry.com) on a previous BlackBerry device, to continue to receive messages for that account on your BlackBerry 10 device, you must set up a forwarding email address and then add that email address to your device.
1.
On the Add Account screen, tap Email, Calendar and Contacts.
2.
Enter the email address.
3.
Tap Next.
4.
Enter the password for the account.
5.
Tap Next.
6.
On the Forwarding screen, complete the fields to add a forwarding email address.
7.
Tap Next.
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User Guide
Note: It can take 5 to 15 minutes before your email is forwarded to the forwarding email address.
To receive your BlackBerry email on your device, make sure that you add the forwarding email account to your device.
Add an IMAP or POP email account
Make sure you know the following information from your email service provider or administrator:
• Messaging server type (POP or IMAP)
• Incoming and outgoing messaging server address
• Incoming and outgoing messaging server port numbers
• Incoming and outgoing messaging server SSL settings
To increase the activation speed of IMAP email accounts, it is recommended that you enter the
Note: IMAP Path Prefix. For more information, contact your administrator.
1.
On the
2.
Enter the account information.
• To set how frequently your BlackBerry device checks for new messages (if push email isn't
• To change the number of messages that are initially synced to your device, in the Initial Retrieval
3.
Tap Done.
Add Account
supported), in the
Amount drop-down list, tap an option.
screen, tap >
Sync Interval
drop-down list, tap an option.
IMAP
or
POP
.
Get started
Add a CalDAV or CardDAV account
Make sure you know the following information:
• Your username and password
• The email address associated with the account
• The server address for the account
You can add a CalDAV or CardDAV account to sync calendar events or contacts, respectively.
1.
In the Add Account screen, tap > CalDAV or CardDAV.
2.
Enter the account information.
3.
Tap Done.
Before you switch devices
For information about how to switch to a BlackBerry device from an older BlackBerry device or a third­party device, visit
Learn what transfer options are available to you
The types of data transferred depends on the transfer method you use and the type of smartphone you're transferring data from. Data transferred might include some settings, phone history, pictures,
www.blackberry.com/deviceswitch
.
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User Guide
music, browser bookmarks, and so on. For a list of the type of data that is transferred, visit
www.blackberry.com/deviceswitch
• Switching from BlackBerry Device Software 5.0 or later? On a computer, you can use BlackBerry Link to switch devices.
• Switching from BlackBerry 7.0 or BlackBerry 7.1? You can use a media card on your device to switch devices.
• Switching from a BlackBerry device that has BlackBerry Protect installed? You can use BlackBerry Protect to transfer supported data, such as contacts, from your current device's backup file to your new device.
• Switching from an iPhone or Android device? You can download the device switch app from BlackBerry World.
Tip: If you're switching from a BlackBerry device, to see what version of software you're currently running, on the home screen of your old device, do one of the following:
Learn how to switch devices using a media card.
Learn how to switch devices using BlackBerry Link.
Learn how to switch devices using BlackBerry Protect.
Learn how to switch devices using the device switch app.
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Get started
• Click
• Click Options > Device > About Device Versions.
Make note of your usernames and passwords
Before you switch BlackBerry devices, make sure that you have the following:
• If you have saved usernames and passwords in Password Keeper, consider temporarily writing this
• If you have a device running BlackBerry Device Software 5.0 or later, you might have created a
Note: BlackBerry App World is called BlackBerry World on BlackBerry 10 devices.
Update BBM
Although it's not required to switch BlackBerry devices, you should update to the latest available version of BBM and associate BBM with your BlackBerry ID before you switch devices.
1.
2.
Options
information down so that you have it when you're ready to add accounts to your new device.
BlackBerry ID that you used to log in to your device and the BlackBerry World storefront. If you log in to your BlackBerry 10 device with your BlackBerry ID, you might be able to reinstall apps that you downloaded previously from BlackBerry App World and access BlackBerry products that use your BlackBerry ID, such as BBM and BlackBerry Protect.
To see which version of BBM you're running on your old device, look for BlackBerry Messenger in your list of installed applications.
To download BBM 7.0 or later on your old device, visit the BlackBerry World storefront or
www.bbm.com
>
About
.
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If you can't update your version of BBM, in BBM, press the key > Options > Back Up. Select a backup option.
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