HP envy 15 Service Manual

4 (3)

HP ENVY 15

Maintenance and Service Guide

Document Part Number: 577090-001

September 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009

Document Part Number: 577090-001

Safety warning notice

ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1Product description

2External component identification

Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6 TouchPad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3 Display components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9 Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11 Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13 Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7 Expansion memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12 Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14 Primary memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15 WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16 RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Maintenance and Service Guide

Contents

Processor fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24 Power button board and cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25 Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26 Video fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27 System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33

5 Setup Utility (BIOS)

Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Using Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Updating the BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 15.6-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3 9.5-mm, 2.5-in hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3 8.0-mm, 1.8-in hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–5 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications. . . . . . . . . . . . . . . . . . . . 6–6 System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8 System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Phillips PM2.0×12.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3 Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4 Phillips PM2.0×2.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5 Phillips PM1.5×1.5 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6 Phillips PM2.0×4.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7 Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8 Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9 Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10 Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

v	Maintenance and Service Guide

Contents

8 Backup and recovery

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3 Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

Maintenance and Service Guide

Product description

Category	Description

Product name	HP ENVY 15 Notebook PC

Processors	Intel® Core™ i7-820QM 1.73-GHz processor with embedded
	Northbridge (SC turbo up to 3.06-GHz)
	Intel Core i7-720QM 1.60-GHz processor with embedded Northbridge
	(SC turbo up to 2.80-GHz)

Chipset	Intel 5 series express chipsets
	PM57 platform controller hub (PCH) Peak-M

Graphics	ATI Mobility Radeon™ HD 4830 (M97) Discrete PCI Express Graphics
	with 1 GB of dedicated video memory (64M×16, 1.5V, 800 MHz, DDR3
	@1333 MHz)

Panel	15.6-in AntiGlare, full high-definition (FHD) (1920 × 1080),
	light-emitting diode (LED), dual-channel display assembly
	15.6-in BrightView, HD (1368 × 768), LED display assembly
	16 × 9 wide aspect ratio
	Supports privacy filter
	Includes 2 wireless local-area network (WLAN) antennas
	Supports ambient light sensor (ALS)

Memory	4 memory module slots (customer accessible/upgradeable), supports
	up to 16-GB memory
	Supports DDR3, 1066-MHz dual channel memory

	(Continued)

Maintenance and Service Guide

1–1

Product description

Category	Description

Mass storage devices	Supports either 8.0-mm SATA 1.8-in or 9.5-mm SATA 2.5-in hard drives
	Supports the following hard drive configurations:
	2.5-in, 7200-rpm:
	■ 640-GB
	■ 500-GB
	■ 320-GB
	■ 250-GB
	1.8-in, 5400-rpm:
	■ 320-GB
	■ 250-GB
	■ 160-GB

Optical drive	External USB support for the following:
	■ Blu-ray ROM with LightScribe DVD±R/RW SuperMulti
	Double-Layer Drive
	■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
	with LightScribe

Microphone	2 integrated digital dual-array microphones
	Microphone jack

Webcam	Night-vision/low-light VGA camera with infrared LED for illumination
	Supports OVT7738 camera sensor with F2.0, dual-band lens
	Fixed (no tilt)
	Activity light
	640 × 480 by 24 frames per second

Audio	HD IDT 92HD75B audio
	Dolby Home Theater technology
	2 stereo speakers with 2-watt power rating
	Headphone jack

Ethernet	Marvell 88E8072-B1 10/100/1000 Ethernet
	S3/S5 wake on LAN (AC mode only)
	Ethernet cable not included

	(Continued)

1–2	Maintenance and Service Guide

Product description

Category	Description

Power requirements	120and 90-W HP Smart Adapter (100–240V)
	Battery options:
	■ Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery,
	user replaceable
	■ Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery,
	user replaceable

Wireless	Integrated WLAN options by way of wireless module
	2 wireless antennas built into display assembly
	Supports no-WLAN option
	Support for the following WLAN formats:
	■ Intel WiFi Link 6200 802.11 a/g/n
	■ Intel WiFi Link 6200 802.11 a/g/n with Bluetooth®
	■ Intel WiFi Link 5100 802.11 a/g/n
	■ Intel WiFi Link 5100 802.11 a/g/n with Bluetooth
	■ Intel WiFi Link 6100 802.11 a/b/g
	■ Intel WiFi Link 6100 802.11 a/b/g with Bluetooth
	■ Intel WiFi Link 5100 802.11 a/b/g
	■ Intel WiFi Link 5100 802.11 a/b/g with Bluetooth
	■ Intel 1000 802.11 b/g/n
	■ Intel 1000 802.11 b/g/n with Bluetooth
	■ Intel 1000 802.11 b/g
	■ Intel 1000 802.11 b/g with Bluetooth

External media cards	Digital Media Slot
	Supports the following digital card formats:
	■ MultiMediaCard
	■ micro MultiMediaCard (adapter required)
	■ MultiMediaCard Plus
	■ Secure Digital (SD) Memory Card
	■ micro Secure Digital Memory Card (adapter required)
	■ Secure Digital High Capacity Memory Card

	(Continued)

Maintenance and Service Guide

1–3

Product description

Category	Description

Ports	3.5-mm headphone/microphone combo jack (stereo, supports jack
	detection)
	eSATA/USB 2.0 combo port (1)
	High Definition Multimedia Interface (HDMI) v1.3b supporting
	1920 × 1080 at 60 Hz
	HP Smart Adapter AC adapter plug
	RJ-45
	Primary battery connector
	Secondary battery connector
	USB 3.0 ports (2, each capable of driving an external optical drive)
	USB 2.0 ports (2, each capable of driving an external optical drive)
	The total combined power for all USB ports is 3.0 amps, with all
	power available from any single port. This power is available
	whenever the AC adapter is supplying power, including S3 and
	S5 modes.

Keyboard/	Full-size optimized keyboard with 1.8-mm keystroke travel distance
pointing devices	TouchPad with gesture support (media “M,” scroll, pinch, zoom)
	Taps enabled by default

Serviceability	End-user replaceable parts:
	AC adapter
	Battery
	External optical drive
	Memory (only 2 slots are customer accessible)

Security	Security cable slot with adapter

Operating system	Preinstalled:
	■ Microsoft® Windows® 7 Home Premium 64
	■ Microsoft Windows 7 Professional 64
	■ Configurable Linux embedded

1–4	Maintenance and Service Guide

External component identification

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer:

» Select Start > Control Panel > System and Security. Then in the System area, click Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Maintenance and Service Guide

2–1

External component identification

Top components

Display components

Item	Component	Description

(1)	Ambient light sensor	Adjusts the screen brightness levels automatically, based on surrounding
		lighting conditions.

(2)	Internal microphones (2)	Record sound.

(3)	Webcam light	On: The webcam is in use.

(4)	Webcam infrared (IR) lights (2)	Improve the webcam picture quality in low-light conditions.

(5)	Webcam	Records video and captures still photographs.

(6)	Wireless antennas (2)	Send and receive signals from one or more wireless devices. These antennas
		are not visible from the outside of the computer.
		For optimal transmission, keep the areas immediately around the
		antennas free from obstructions.
		To see wireless regulatory notices, refer to the section of the Regulatory,
		Safety and Environmental Notices that applies to your country or region.
		These notices are located in Help and Support.

(7)	Internal display switch	Turns off the display and initiates Sleep if the display is closed while the power
		is on.

Thecomputer.internal display switch is not visible from the outside of the

2–2	Maintenance and Service Guide

External component identification

Button

Component	Description

Power button	■ When the computer is off, press the button to turn on the computer.
	■ When the computer is on, press the button briefly to initiate Sleep.
	■ When the computer is in the Sleep state, press the button briefly to
	exit Sleep.
	■ When the computer is in Hibernation, press the button briefly to
	exit Hibernation.
	If the computer has stopped responding and Windows shutdown procedures
	are ineffective, press and hold the power button for at least 5 seconds to turn
	off the computer.
	To learn more about your power settings, select Start > Control Panel >
	System and Security > Power Options.

Maintenance and Service Guide

2–3

External component identification

Keys

Item	Component	Description

(1)	Action keys	Execute frequently used system functions.

(2)	wireless key	Turns the wireless feature on or off.
		This key does not establish a wireless connection. To establish a
		wireless connection, a wireless network must also be set up.

(3)	Windows applications key	Displays a shortcut menu for items beneath the cursor.

(4)	Windows logo key	Displays the Windows Start menu.

(5)	fn key	Executes frequently used system functions when pressed in combination with
		a function key or the esc key.

(6)	calculator key	Opens the Windows calculator function.

(7)	print options key	Opens the Print Options window of the active Windows program.

(8)	Web key	Opens a Web browser.
		Until you have set up your Internet or network services, the Web key
		opens the Windows Internet Connection Wizard. After you have set up
		your Internet or network services and your Web browser home page,
		you can press the Web key to quickly access your home page and
		the Internet.

(9)	Media Launch key	Opens HP MediaSmart. HP MediaSmart turns your computer into a mobile
		entertainment center. You can enjoy music and movies and manage and edit
		your photo collections.

(10)	mail key	Opens your default e-mail program.
		The first time you press the mail key, you may be prompted to set up
		your e-mail account. After you have set up your e-mail, you can press
		the mail key to quickly access your e-mail.

(11)	esc key	Displays system information when pressed in combination with the fn key.

2–4	Maintenance and Service Guide

External component identification

Lights

Item	Component	Description

(1)	TouchPad light	■ Amber: The TouchPad is off.
		■ Off: The TouchPad is on.

(2)	Caps lock light	White: Caps lock is on.

(3)	Power light	■ White: The computer is on.
		■ Blinking white: The computer is in the Sleep state.
		■ Off: The computer is off or in Hibernation.

(4)	Mute light	Amber: Computer sound is off.

(5)	Wireless light	■ Off: An integrated wireless device, such as a WLAN device and/or a
		Bluetooth device, is on.

Wireless devices are enabled at the factory.

■ Amber: All wireless devices are off.

Maintenance and Service Guide

2–5

External component identification

TouchPad

Component	Description

TouchPad*	Moves the pointer and selects or activates items on the screen.

*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

2–6	Maintenance and Service Guide

External component identification

TouchPad buttons

Item	Component	Description

(1)	TouchPad on/off button	Turns the TouchPad on and off. Lightly press the button and hold for
		2 seconds to turn the TouchPad on and off.

(2)	Left TouchPad button*	Functions like the left button on an external mouse.

(3)	Right TouchPad button*	Functions like the right button on an external mouse.

Maintenance and Service Guide

2–7

External component identification

Front components

Item	Component	Description

(1)	Vents (2)	Enable airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.

(2)	Digital Media Slot	Supports the following digital card formats:
		■ MultiMediaCard
		■ micro MultiMediaCard (adapter required)
		■ MultiMediaCard Plus
		■ Secure Digital Memory Card
		■ micro Secure Digital Memory Card (adapter required)
		■ Secure Digital High Capacity Memory Card

Left-side components

Item	Component	Description

(1)	Battery light	■ Off: The computer is running on battery power.
		■ Blinking amber: The battery has reached a low battery level, a critical
		battery level, or there is a battery error.
		■ Amber: A battery is charging.
		■ White: The computer is connected to external power and the battery is
		fully charged.

(2)	Power connector	Connects an AC adapter.

(3)	Vent	Enables airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.

(4)	Drive light	■ Blinking white: The hard drive is being accessed.
		■ Amber (select models only): HP ProtectSmart Hard Drive Protection has
		temporarily parked the hard drive.

(5)	Speaker	Produces sound.

2–8	Maintenance and Service Guide

External component identification

Right-side components

Item	Component	Description

(1)	Speaker	Produces sound.

(2)	Security cable slot	Attaches an optional security cable to the computer.
		The security cable is designed to act as a deterrent, but it may not
		prevent the computer from being mishandled or stolen.

(3)	Audio-out (headphone) jack/Audio-in	Produces sound when connected to optional powered stereo speakers,
	(microphone) jack	headphones, earbuds, a headset, or television audio. Also connects an
		optional headset microphone.
		When a device is connected to the jack, the device speakers
		are disabled.

(4)	eSATA/USB port	Connects a high-performance eSATA component, such as an eSATA external
		hard drive, or connects an optional USB device.

(5)	USB ports (2)	Connect optional USB devices.

(6)	HDMI port	Connects an optional video or audio device, such as a high-definition
		television, or any compatible digital or audio component.

(7)	RJ-45 (network) jack	Connects a network cable.

(8)	Vent	Enables airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and

off during routine operation.

Maintenance and Service Guide

2–9

External component identification

Bottom components

Item	Component	Description

(1)	Vents (5)	Enable airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.

(2)	Battery bay	Holds the primary battery.
		The primary battery is preinstalled in the battery bay at the factory.
(3)	Battery lock	Locks the primary battery inside the battery bay.

(4)	Accessory battery connector	Connects an optional accessory battery.

(5)	Memory module compartment	Holds the memory modules.

(6)	Battery release latch	Releases the primary battery from the battery bay.

2–10	Maintenance and Service Guide

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

The battery must be removed to gain access to the service tag. See the “Battery” section in Chapter 4 (“Removal and replacement procedures”) for battery removal and replacement instructions.

Maintenance and Service Guide

3–1

Illustrated parts catalog

Item	Component	Description

(1)	Serial number (s/n)	This is an alphanumeric identifier that is unique to each product.

(2)	Product name	This is the product name affixed to the front of the computer.

(3)	Model description	This is the alphanumeric identifier used to locate documents,
		drivers, and support for the computer.

(4)	Warranty period	This number describes the duration (in years) of the warranty
		period for the computer.

(5)	Part number/Product number (p/n)	This number provides specific information about the product’s
		hardware components. The part number helps a service
		technician determine what components and parts are needed.

3–2	Maintenance and Service Guide

Illustrated parts catalog

Computer major components

Maintenance and Service Guide

3–3

Illustrated parts catalog

Item Description

Spare part number

(1)Display assembly (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo):

With bronze finish:

■ 15.6-in, WVA, AntiGlare LED display assembly	591172-001
■ 15.6-in, WVA, BrightView LED display assembly	576803-001
■ 15.6-in, SVA, BrightView LED display assembly	576802-001

With black finish:
■ 15.6-in, WVA, AntiGlare LED display assembly	591173-001
■ 15.6-in, WVA, BrightView LED display assembly	580127-001
■ 15.6-in, SVA, BrightView LED display assembly	580126-001

(2)Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable):

	With bronze finish for use in all countries and regions except Brazil and the United Kingdom	576840-001
	With bronze finish for use only in Brazil	576840-201
	With bronze finish for use only in the United Kingdom	576840-031
	With black finish for use in all countries and regions except the United Kingdom	580122-001
	With black finish for use only in the United Kingdom	580122-031

(3)	Keyboard (includes keyboard cable):
	With bronze finish:
	■ For use in Belgium	576835-A41
	■ For use in Brazil	576835-201
	■ For use in Denmark, Finland, and Norway	576835-DH1
	■ For use in France	576835-051
	■ For use in French Canada	576835-121
	■ For use in Germany	576835-041
	■ For use in Italy	576835-061
	■ For use in Latin America	576835-161
	■ For use in the Netherlands	576835-B31
	■ For use in Russia	576835-251
	■ For use in Saudi Arabia	576835-171
	■ For use in South Korea	576835-AD1
	■ For use in Spain	576835-071
	■ For use in Switzerland	576835-BG1
	■ For use in the United Kingdom and Singapore	576835-031
	■ For use in the United States	576835-001

(Continued)

3–4	Maintenance and Service Guide

Illustrated parts catalog

Item Description

Spare part number

(3)Keyboard (includes keyboard cable) (continued): With black finish:

	■ For use in France	580132-051
	■ For use in Saudi Arabia	580132-171
	■ For use in the United Kingdom and Singapore	580132-031
	■ For use in the United States	580132-001

	Keyboard Hardware Kit (not illustrated, includes Mylar shield and screws)	576836-001

(4)	Memory modules (1066-MHz, PC3):
	4096-MB	576817-001
	2048-MB	576816-001

(5)	RTC battery (includes double-sided tape)	576848-001

(6)	WLAN module:
	802.11 a/g/n WLAN module:
	■ Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra,	572509-001
	Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas,
	Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada,
	the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic,
	Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland,
	France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
	Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,
	Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,
	Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia,
	Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles,
	the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay,
	the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar,
	Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia,
	South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand,
	Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay,
	the U.S. Virgin Islands, the United States, Venezuela, and Vietnam
	■ Intel WiFi Link 5100 802.11 a/g/n WLAN module for use in Andorra,	572507-001
	Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas,
	Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada,
	the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic,
	Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland,
	France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
	Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,
	Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,
	Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia,
	Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles,
	the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay,
	the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar,
	Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia,
	South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand,
	Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay,
	the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

(Continued)

Maintenance and Service Guide

3–5

Illustrated parts catalog

Item	Description	Spare part number

(6)	WLAN module (continued):
	802.11 a/b/g WLAN module:
	■ Intel WiFi Link 6100 802.11 a/b/g WLAN module for use in Andorra,	572510-001
	Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas,
	Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada,
	the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic,
	Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland,
	France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
	Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,
	Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,
	Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia,
	Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles,
	the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay,
	the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar,
	Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia,
	South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand,
	Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay,
	the U.S. Virgin Islands, the United States, Venezuela, and Vietnam
	■ Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra,	572508-001
	Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas,
	Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada,
	the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic,
	Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland,
	France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
	Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,
	Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,
	Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia,
	Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles,
	the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay,
	the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar,
	Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia,
	South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand,
	Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay,
	the U.S. Virgin Islands, the United States, Venezuela, and Vietnam
	Intel 1000 802.11 b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,	572520-001
	Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
	Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia,
	Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic,
	Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany,
	Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras,
	Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,
	Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein,
	Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco,
	Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
	Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru,
	the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,
	Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,
	Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey,
	the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands,
	the United States, Venezuela, and Vietnam

(Continued)

3–6	Maintenance and Service Guide

Illustrated parts catalog

Item Description

Spare part number

(6)WLAN module (continued):

	Intel 1000 802.11 b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina,	585984-001
	Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
	Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia,
	Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic,
	Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany,
	Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras,
	Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,
	Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein,
	Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco,
	Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
	Nigeria, Norway, Oman, Panama, Paraguay, the People’s Republic China, Peru,
	the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,
	Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,
	Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey,
	the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands,
	the United States, Venezuela, and Vietnam

(7a)	Hard drive (includes bracket, rubber isolators, and screws):
	2.5-in, 7200-rpm:
	■ 640-GB	576821-001
	■ 500-GB	576820-001
	■ 320-GB	576819-001
	■ 250-GB	576818-001

	1.8-in, 5400-rpm:
	■ 320-GB	576823-001
	■ 250-GB	580129-001
	■ 160-GB	591171-001

(7b)	Hard drive cable:
	For use only with 2.5-in hard drives	576828-001
	For use only with 1.8-in hard drives	576830-001

	Hard Drive Hardware Kit (not illustrated, includes bracket, rubber isolators, and screws):
	For use only with 2.5-in hard drives	576827-001
	For use only with 1.8-in hard drives	576829-001

(8)	Speaker assembly	576842-001

(9)	Processor fan/heat sink assembly (includes replacement thermal material)	576837-001

(10)Processor (includes replacement thermal material):

	Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz)	583053-001
	Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz)	586170-001

(11)	Video fan/heat sink assembly (includes replacement thermal material)	576838-001

(12)	Power button board and cable (includes double-sided tape)	576849-001

(13)	Power connector cable (includes bracket)	576846-001

(Continued)

Maintenance and Service Guide

3–7

Illustrated parts catalog

Item	Description	Spare part number

(14)	PM57 PCH Peak-M system board with 1 GB of dedicated video memory	576772-001
	(includes replacement thermal material)

(15)Base enclosure (includes 4 rubber feet):

	With bronze finish	576839-001
	With black finish	580121-001

	Rubber Feet Kit (not illustrated, includes 4 rubber feet)	538346-001

(16)	Battery:
	9-cell, 2.80-Ah (93-Wh) Li-ion battery	576834-001
	6-cell, 2.40-Ah (53-Wh) Li-ion battery	576833-001 and
		586025-001

(17)Memory module compartment cover (included in the Plastics Kit, spare part number 576847-001)

3–8	Maintenance and Service Guide

Illustrated parts catalog

Display components

Maintenance and Service Guide

3–9

Illustrated parts catalog

Item	Description	Spare part number

(1)	Display bezel	576810-001

(2a)	Ambient light sensor module (includes cable and double-sided tape)	576815-001
(2b)	Ambient light sensor module cable (included in the ambient light sensor module spare part kit)

(3)	Webcam/microphone module	576812-001

(4)	Bluetooth module	537921-001

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 576845-001.

(5)Display left and right hinges (included in the Display Hinge Kit, spare part number 576809-001)

(6)Display panel:

	For use only with the 15.6-in, WVA, AntiGlare LED display assembly	591327-001
	For use only with the 15.6-in, WVA, BrightView LED display assembly	576801-001
	For use only with the 15.6-in, SVA, BrightView LED display assembly	576800-001

(7)	Bluetooth module cable	576845-001

(8)	Display panel cable (includes double-sided tape)	576813-001

(9)	Wireless antenna transceivers and cables	576814-001

(10)Display enclosure:

	With bronze finish	576811-001
	With black finish	580128-001

	Display Screw Kit (not illustrated)	576808-001

3–10	Maintenance and Service Guide

+ 101 hidden pages