3Com 3CRWXR10095A, 3CRWX120695A, WX4400, WXR100, 3CRWX440095A User Manual

Wireless LAN Mobility System

Wireless LAN Switch Manager

Reference Manual

WX4400 3CRWX440095A

WX1200 3CRWX120695A

WXR100 3CRWXR10095A

http://www.3com.com/

Part No. 10015082

Published June 2006

3Com Corporation 350 Campus Drive Marlborough, MA USA 01752-3064

Copyright © 2006, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com is a registered trademark of 3Com Corporation. The 3Com logo is a trademark of 3Com Corporation.

Mobility Domain, Mobility Point, Mobility Profile, Mobility System, Mobility System Software, MP, MSS, and SentrySweep are trademarks of Trapeze Networks, Inc.

Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, Windows XP, and Windows NT are registered trademarks of Microsoft Corporation.

All other company and product names may be trademarks of the respective companies with which they are associated.

ENVIRONMENTAL STATEMENT

It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we are committed to:

Establishing environmental performance standards that comply with national legislation and regulations.

Conserving energy, materials and natural resources in all operations.

Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental standards. Maximizing the recyclable and reusable content of all products.

Ensuring that all products can be recycled, reused and disposed of safely.

Ensuring that all products are labelled according to recognized environmental standards.

Improving our environmental record on a continual basis.

End of Life Statement

3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.

Regulated Materials Statement

3Com products do not contain any hazardous or ozone-depleting material.

Environmental Statement about the Documentation

The documentation for this product is printed on paper that comes from sustainable, managed forests; it is fully biodegradable and recyclable, and is completely chlorine-free. The varnish is environmentally-friendly, and the inks are vegetable-based with a low heavy-metal content.

CONTENTS

ABOUT THIS GUIDE

	Conventions	17
	Documentation	18
	Documentation Comments			19
1 INSTALLING 3WXM
	Hardware Requirements			21
	Hardware Requirements for 3WXM Client 21
	Hardware Requirements for 3WXM Monitoring Service 22
	Software Requirements 23
	Preparing for Installation			23
	User Privileges		23
	Serial Number and License Key 24
	Installing 3WXM		24
	Installation Log File		26
	Upgrading 3WXM		26
	Uninstalling 3WXM		26
2 WORKING WITH THE 3WXM USER INTERFACE
	Overview 29
	Display Panels	30
	Organizer Panel		30
	Alerts Panel	32
	Content Panel		33
	Task List Panel		35
	Resizing a Display Panel			37
	Menu Bar Options		38
	Tool Bar Options		39
	Copying, Pasting, and Deleting Objects				42
	Copy and Paste in the Organizer Panel				42

Copy and Paste Replace in the Organizer Panel 43

	Copy and Paste in the Content Panel				43
	Enabling Keyboard Shortcut Mnemonics (Windows XP Only) 44
3 GETTING STARTED
	Starting 3WXM 47
	Restricting Access to 3WXM			50
	Creating an Administrator Account 51
	Creating Provision or Monitor Accounts				52
	Deleting 3WXM User Accounts 52
	Disabling Access Control			52
4 WORKING WITH NETWORK PLANS
	Creating a Network Plan	54
	Managing Network Plans		55
	Saving a Network Plan		55
	Opening a Network Plan			56
	Importing a Network Plan			57
	Closing a Network Plan		58
	Deleting a Network Plan		58
	Sharing a Network Plan		59
	Defining a Mobility Domain		60
	Roaming Behavior	60
	Traffic Ports Used by a Mobility Domain				62
	Creating a Mobility Domain			62
	Creating a WX Switch	63
	Creating a Third-Party AP		63
	Changing the Country Code			65

Applying the Network’s RF Auto-Tuning Settings to the Network Plan 65 Uploading a WX Switch into the Network Plan 66

Converting Auto DAPs into Statically Configured APs 67 Creating a Network Domain 67

5 PLANNING THE 3COM MOBILITY SYSTEM

RF Planning Overview 69

Accessing the RF Planning Tools 70

Creating or Modifying a Site 72

Creating or Modifying Buildings in a Site				74
Creating or Modifying Floors		77
Importing or Drawing Floor Details			78
Importing a Drawing of a Floor			78
File Recommendations	79
Preparing a Drawing Before Importing It				79
Cropping the Paper Space		84
Adjusting the Scale of a Drawing			85
Adjusting the Origin Point		86
Working with Layers	87
Cleaning Up a Drawing		89
Drawing Floor Objects Manually			93
Specifying the RF Characteristics of a Floor				94
Recommendations 94
Converting Objects into RF Obstacles				95
Drawing RF Obstacles	97
Importing RF Obstacle Data from a Site Survey					98
Defining Wireless Coverage Areas			110
Creating a Wiring Closet		111
Defining a Coverage Area		113
Editing Coverage Areas		125
Placing Third-Party Access Points 130
Moving a Third-Party AP Icon to its Floor Location					131

Creating and Placing an Icon for a Third-Party Access Point 131 Placing Installed and Auto-Configured MAPs 135

Computing MAP Placement 136

Computing and Placing MAP Access Points for a Coverage Area 136

Assigning MAP Channels	144
Computing Optimal Power	147
Verifying the Wireless Network	150
Showing RF Coverage 150
Placing RF Measurement Points 151
Using RF Interactive Measurement Mode		153
Reading the RF Measurement Table 153
Generating RF Network Design Information		155

6 CONFIGURING WX SYSTEM PARAMETERS

WX Switch Configuration Objects				157
Adding a WX Switch to the Network Plan					161
Creating a WX Switch as Part of RF Planning						161
Creating a WX Switch Using the Create Wireless Switch Wizard								161
Creating a New WX Switch Based on a Configured Switch in the Network
Plan 162
Adding a Switch by Uploading its Configuration from the Network								163
Adding a Switch by Importing a Configuration File 163
Configuring Basic and Advanced Settings					164
Reviewing and Deploying Changes				164
Reviewing Changes		164
Deploying Changes		165
Using the Create Wireless Switch Wizard					165
Setting Up a Switch	167
Modifying Basic Switch Parameters				170
Changing the WX Software Version 172
Changing the WX Model			172
Changing Timezone Properties				172
Changing System Information				173
Converting Auto DAPs into Statically Configured DAPs							174
Deleting Auto DAPs		175
Launching a Telnet Management Session with the Switch							175
Launching a Web Management Session with the Switch							176
Viewing and Changing Port Settings				176
Viewing Port Settings		176
Changing Port Settings			176
Configuring a Port for a Directly Connected AP 178
Configure a Port for Wired Authentication						179
Viewing and Changing Port Groups				184
Viewing Port Groups		184
Creating a Port Group			185
Changing a Port Group			185
Viewing and Changing Management Settings						186
Viewing Management Service Settings					186
Changing Management Service Settings					186
Configuring SNMP	187

Viewing and Setting Log and Trace Settings					198
Viewing Log Settings		198
Changing Log Settings		198
Viewing and Configuring IP Services Settings					201
Viewing IP Services Setting 201
Creating a Static Route		202
Create an IP Alias 203
Configuring DNS	203
Configuring NTP	204
Configuring ARP	205
Viewing and Configuring VLANs			206
Viewing VLANs	207
Creating a VLAN	207
Changing VLAN Membership			209
Changing VLAN Spanning Tree Settings					210
Changing VLAN IGMP Settings			214
Restricting Layer 2 Traffic Among Clients in a VLAN						217
Restricting Layer 3 Traffic Among Clients in a VLAN						218
Changing a VLAN’s Tunnel Affinity				218
Configuring the MSS DHCP Server				219
Changing the Aging Time for FDB Entries					220
Viewing and Configuring ACLs			220
Viewing ACLs	221
Creating an ACL	221
Configuring Advanced ACL Settings				226
Adding a New ACE to a Configured ACL					228
Mapping an ACL	228
Deleting an ACL	230
Deleting an Individual ACE from an ACL					230
Viewing and Changing CoS Mappings				231
Viewing CoS Mappings		231
Changing a DSCP-to-CoS Mapping				232
Changing a CoS-to-DSCP Mapping				232
Setting a Range of DSCP Values to a Single CoS Value						233
Resetting CoS Mapping to their Default Values 233

7 CONFIGURING WIRELESS PARAMETERS

Viewing and Configuring Wireless Services				235
Wireless Service Parameters		236
Viewing Wireless Services	241
Configuring an 802.1X Wireless Service				242
Configuring a Voice over Wireless Service				244
Configuring a Web-Portal (WebAAA) Service					247
Configuring an Open Access Service			250
Configuring a Custom Service		252
Modifying Service Profile Settings 253
Viewing SSID Encryption Settings and Access Rules						258
Modifying SSID Encryption Settings and Access Rules							260
Viewing and Configuring Radio Profiles			263
Viewing Radio Profile Settings		263
Creating a Radio Profile	264
Moving Radios Back to the Default Radio Profile						264
Configuring Advanced Radio Profile Settings					265
Viewing and Changing the Auto-DAP Profile				269
Viewing Auto-DAP Profile Settings			269
Changing Auto-DAP Profile Settings			270
Converting Auto DAPs into Statically Configured DAPs							272
Deleting Auto DAPs 272
Viewing and Configuring MAPs		272
Viewing the Configured MAPs		273
Creating a Distributed MAP		273
Configuring a Directly Connected MAP				275
Changing the MAP-WX Security Mode				277
Configuring Advanced MAP Settings			277
Viewing and Changing Radio Settings			281
Viewing Radio Settings	281
Changing Radio Settings	281
Viewing and Changing RF Detection Settings					282
Viewing RF Detection Settings		282
Adding an Entry to the Permitted Vendor OUI List						282
Adding an Entry to the Permitted SSID List					283
Adding an Entry to the Ignore List			283
Adding an Entry to the Rogue List			284

Adding an Entry to the Client Black List 284

Enabling Countermeasures	284
Enabling MAP Signatures	285

8CONFIGURING AUTHENTICATION, AUTHORIZATION, AND ACCOUNTING PARAMETERS

Creating and Managing Users in the Local User Database						287
Viewing Users and Groups in the Local Database					288
Creating a Named User	289
Creating a User Group and Assigning Users To It					290
Creating a MAC User 291
Creating a MAC User Group and Assigning Users To It						292
Authorization Attributes	293
Viewing and Configuring RADIUS Settings			298
Viewing RADIUS Settings, Servers, and Server Groups						299
Creating a RADIUS Server	299
Creating a RADIUS Server Group		300
Changing Default RADIUS Settings		301
Viewing and Configuring Global 802.1X Settings 303
Viewing Global 802.1X Settings		303
Changing Global 802.1X Settings		303
Viewing and Configuring 802.1X Network Access Rules 306
Viewing 802.1X Network Access Rules			306
Creating an 802.1X Network Access Rule				306
Viewing and Configuring MAC Network Access Rules					310
Viewing MAC Network Access Rules 310
Creating a MAC Network Access Rule			310
Viewing and Configuring WebAAA Network Access Rules						313
Viewing Web AAA Network Access Rules				313
Creating a Web AAA Network Access Rule				314
Viewing and Configuring Last-Resort Network Access Rules						316
Viewing Last-Resort Network Access Rules				316
Creating a Last-Resort Network Access Rule				316
Viewing and Configuring WX Administrator Access Rules						318
Viewing WX Administrator Access Rules			318
Creating an Access Rule for Console Access				319
Creating an Access Rule for Telnet or SSH Access					320

Viewing and Configuring AAA Support for Third-Party AP Users 322

	Viewing Settings for Third-Party AP AAA Support							322
	Creating a Proxy Access Rule				322
	Configuring a RADIUS Proxy for a Client						324
	Specifying the WX Port Connected to the Third-Party AP								324
	Viewing and Changing Location Policy Rules						325
	Viewing Location Policy Rules				325
	Creating a Location Policy Rule				326
	Viewing and Changing Mobility Profiles					328
	Viewing Mobility Profiles			328
	Creating a Mobility Profile			328
9 CONFIGURING WX SWITCHES REMOTELY
	How Remote WX Configuration Works					332
	Drop Ship (WXR100 Only)			332
	Staged WX	334
	3WXM Requirements		335
	Staging a WX Switch for Configuration by 3WXM							336
	Example 1: Deployment Site Has DHCP and Local DNS								336
	Example 2: Deployment Site Has No DHCP and No DNS								337
	Example 3: Deployment Site Has DNS But No DHCP 338
	Example 4: Deployment Site Has DHCP But Local DNS Domain Differs
	From Corporate DNS Domain				339
	Preconfiguring a Switch in 3WXM				340
	Uploading a Partially Configured Switch and Completing its
	Configuration with 3WXM			341
	Replacing a Switch and Reusing its Configuration							342
	Requirements 342
	How Switch Replacement Works 343
	Enabling Replacement of Remote Switches						343
	Replacing a Switch		344
10 MANAGING WX SYSTEM IMAGES AND CONFIGURATIONS
	WX File Management Options			345
	Devices Tab	346
	Task List Options		347
	Toolbar Options		350

	Synchronizing Local and Network Changes							350
	Reviewing Switch Configuration Changes							350
	Accepting Network Changes					351
	Undoing Local or Network Changes						351
	Deploying Switch Configuration Changes							352
	Synchronizing When the Network and 3WXM Have Nonmatching
	Changes	353
	Distributing System Images				354
	Using the Image Repository					354
	Distributing System Images					355
	Rebooting WX Switches or MAP Access Points 356
	Enabling or Disabling Management of a Switch by 3WXM 357
	Viewing the Operation Log				358
	Canceling a Scheduled Operation					358
	Importing and Exporting Switch Configuration Files								359
	Modifying Configuration Change Polling Options								361
11
	VERIFYING CONFIGURATION CHANGES
	Verification Tabs		363
	Toolbar Options		364
	Filtering the Message List				364
	Resolving an Error or Warning				364
	Disabling a Rule from the Message List							365
	Changing Verification Options					366
	Disabling and Reenabling Rules 367
12
	MANAGING CERTIFICATES
	Overview	369
	Processing Certificates			370
	Managing Certificates			371
	Reviewing Certificate Details					371
	Deleting Certificates			371
	Distributing Certificates to WX Switches						372

13 CONFIGURING AND APPLYING POLICIES

	How Changes Are Managed			373
	Policies Created When You Migrate a 3.x Network Plan to 4.1 373
	Viewing Policies	374
	Creating a Policy	374
	Configuring Feature Settings in a Policy					375
	Applying Policy Changes to Switches					375
14 USING THE EVENT LOG
	Displaying the Event Log		377
	Toolbar Options	377
	Refreshing Event Data 378
	Reviewing Event Details		378
	Filtering Event Messages		378
	Using Predefined Event Filters				378
	Filtering Events by Content			379
	Filtering Events by Severity			381
	Filtering Events by Facility			381
	Creating and Saving Filters			382
	Deleting Filters	382
	Exporting Filtered Data		382
15 GENERATING REPORTS
	Overview 384
	Generating an Inventory Report				385
	Generating a Mobility Domain Configuration Report 386
	Generating a WX Configuration Report					387
	Generating a Client Summary Report					388
	Generating a Client Details Report				389
	Generating a Client Errors Report				391
	Generating a Watch List Client Report					392
	Generating a Network Usage Report					393
	Generating an RF Summary Report				394
	Generating a Radio Details Report				395
	Generating a Rogue Details Report				396
	Generating a Rogue Summary Report					397

	Generating a Site Survey Order			398
	Generating a Work Order		399
16 MONITORING THE NETWORK
	Overview 401
	Requirements for Monitoring 402
	Accessing Monitored Data		402
	Using the Explore Window		403
	Toolbar Options	405
	Threshold Flags	407
	Displaying Object Details		410
	Displaying 802.11 Coverage			410
	Taking RF Measurements		412
	Using the Status Summary View			414
	Using the Client Monitor View			415
	Toolbar Options	415
	Refreshing Client Data		416
	Displaying Client Activity Information				416
	Displaying Client Session Information				427
	Managing the Client Watch List 434
	Displaying a Client’s Geographical Location					439
	Terminating a Client’s Session			441
	Using the RF Monitor View		442
	Displaying RF Neighborhood Information					443
	Displaying the SSID-to-BSSID Mapping				444
	Displaying the Activity Log			445
	Displaying RF Environment Statistics				446
	Using the RF Trends View		447
	Refreshing RF Trend Data		449
	Accessing Realtime Performance Statistics				449
	Viewing Performance Data			451

17 DETECTING AND COMBATTING ROGUE DEVICES

Overview 457
Rogue Detection Requirements	458
Mobility Domain Requirement	459
Rogue Detection Lists 460

	Using the Rogue Detection Screen		462
	Toolbar Options 463
	Filtering the Rogue List	464
	Displaying Rogue Details	465
	Displaying a Rogue’s Geographical Location			468
	Ignoring Friendly Third-Party Devices		470
	Adding a Device to the Attack List		471
	Converting a Rogue into a Third Party AP			471
	To convert a rogue into a third-party AP			471
	Adding a Rogue’s Clients to the Black List			473
	Configuring RF Detection Options from the Organizer Panel 473
18 OPTIMIZING A NETWORK PLAN
	Importing RF Measurements	475

Importing the Measurements		475
Applying the RF Measurements to the Floor Plan 477
Locating and Fixing Coverage Holes		478
Locating a Coverage Hole	478
Fixing a Coverage Hole	480

Computing and Placing New MAPs 480

Adding New MAPs that Are Already Installed to the Network Plan 480

A CHANGING 3WXM PREFERENCES

Overview 481
Resetting Preferences Values	481
Changing Network Synchronization Options			482
Changing User Interface Options		482
Changing Persistence Options	483
Changing Tools Options 484
Changing Certificate Management Options			484
Changing Options for RF Planning		485
Configuring the Typical Client’s Transmit Power 485
Changing Colors 485
Changing 3WXM Logging Options		488

B CHANGING 3WXM SERVICES PREFERENCES

	Overview	491
	Starting or Stopping the 3WXM Services						493
	Connecting to 3WXM Services				494
	Certificate Check		495
	Verifying that the 3WXM Client is Receiving Service Data							496
	Changing Service Settings			497
	Changing WX Connection Settings					498
	Changing Monitoring Settings				500
	To change monitoring settings					501
	Accessing the 3WXM Services Log					502
	Managing Network Plans			503
	Backing Up a Plan		503
	Changing Backup Settings				504
	Restoring a Plan from a Backup					504
	Copying a Plan Backup from One Server to Another							504
	Deleting a Plan Backup			505
C OBTAINING SUPPORT FOR YOUR PRODUCT
	Register Your Product		507
	Purchase Value-Added Services				507
	Troubleshoot Online		508
	Access Software Downloads				508
	Telephone Technical Support and Repair						508
	Contact Us	509

INDEX

ABOUT THIS GUIDE

This manual shows you how to plan, configure, deploy, and manage a

Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN

Switch Manager (3WXM).

Read this manual if you are a network administrator or a person responsible for managing a WLAN.

If release notes are shipped with your product and the information there differs from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat

Reader Portable Document Format (PDF) or HTML on the 3Com

World Wide Web site:

http://www.3com.com/

Conventions	Table 1 and Table 2 list conventions that are used throughout this guide.
	Table 1	Notice Icons
	Icon	Notice Type	Description
		Information note	Information that describes important features or
			instructions
		Caution	Information that alerts you to potential loss of data or
			potential damage to an application, system, or device

18 ABOUT THIS GUIDE

This manual uses the following text and syntax conventions:

Table 2 Text Conventions

Convention	Description
Menu Name >	Indicates a menu item that you select. For example,
Command	File > New indicates that you select New from the File
	menu.
Monospace text	Sets off command syntax or sample commands and system
	responses.
Bold text	Highlights commands that you enter or items you select.
Italic text	Designates command variables that you replace with
	appropriate values, or highlights publication titles or words
	requiring special emphasis.
[ ] (square brackets)	Enclose optional parameters in command syntax.
{ } (curly brackets)	Enclose mandatory parameters in command syntax.
| (vertical bar)	Separates mutually exclusive options in command syntax.
Keyboard key names	If you must press two or more keys simultaneously, the key
	names are linked with a plus sign (+). Example:
	Press Ctrl+Alt+Del
Words in italics	Italics are used to:
	Emphasize a point.
	Denote a new term at the place where it is defined in the
	text.
	Highlight an example string, such as a username or SSID.

Documentation	The 3WXM documentation set includes the following documents.
	Wireless LAN Switch Manager (3WXM) Release Notes
	These notes provide information about the system software release,
	including new features and bug fixes.
	Wireless LAN Switch and Controller Release Notes
	These notes provide information about the system software release,
	including new features and bug fixes.
	Wireless LAN Switch and Controller Quick Start Guide
	This guide provides instructions for performing basic setup of secure
	(802.1X) and guest (WebAAA™) access, for configuring a Mobility
	Domain for roaming, and for accessing a sample network plan in
	3WXM for advanced configuration and management.

Documentation Comments 19

Wireless LAN Switch Manager Reference Manual

This manual shows you how to plan, configure, deploy, and manage a

Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN

Switch Manager (3WXM).

Wireless LAN Switch Manager User’s Guide

This guide shows you how to plan, configure, deploy, and manage a Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN Switch Manager (3WXM). It contains information about recommended system requirements you should meet for optimum 3WXM performance, installing 3WXM client and 3WXM Services software, and an introduction to using the 3WXM interface.

Wireless LAN Switch and Controller Hardware Installation Guide

This guide provides instructions and specifications for installing a WX wireless switch in a Mobility System WLAN.

Wireless LAN Switch and Controller Configuration Guide

	This guide provides instructions for configuring and managing the
	system through the Mobility System Software (MSS) CLI.
	Wireless LAN Switch and Controller Command Reference
	This reference provides syntax information for all MSS commands
	supported on WX switches.
Documentation	Your suggestions are very important to us. They will help make our
Comments	documentation more useful to you. Please e-mail comments about this
	document to 3Com at:
	[e-mail]
	Please include the following information when contacting us:
	Document title
	Document part number and revision (on the title page)
	Page number (if appropriate)

20 ABOUT THIS GUIDE

Example:

Wireless LAN Switch and Controller Configuration Guide

Part number 730-9502-0071, Revision B

Page 25

Please note that we can only respond to comments and questions about 3Com product documentation at this e-mail address. Questions related to Technical Support or sales should be directed in the first instance to your network supplier.

1	INSTALLING 3WXM

This chapter describes how to install 3Com Wireless LAN Switch Manager (3WXM).

Hardware

Requirements

Hardware Table 3 shows the minimum and recommended requirements to run the

Requirements for 3WXM client.

3WXM Client

Table 3 Hardware Requirements for Running 3WXM Client

	Minimum	Recommended
Processor	Intel Pentium 4 2 GHz or	Intel Pentium 4 3 GHz or
	equivalent	equivalent
RAM	512 MB	1 GB
Hard drive space	100 MB	200 MB
available
Monitor resolution	1024x768 pixels, 24-bit color	1600x1200 pixels, 32-bit
		color
CD-ROM drive	CD-ROM or equivalent	CD-ROM

22 CHAPTER 1: INSTALLING 3WXM

Hardware Requirements for 3WXM Monitoring Service

Table 4 shows the minimum and recommended requirements to run the 3WXM monitoring service.

Table 4 Hardware Requirements for Running 3WXM Monitoring Service

	Minimum	Recommended
Processor	Intel Pentium 4 2.4 GHz or	Intel Pentium 4 3.6 GHz or
	equivalent	equivalent
RAM	1 GB	2 GB
Hard drive space	1 GB	2 GB
available
Monitor resolution	1024x768 pixels, 24-bit	1600x1200 pixels, 32-bit
	color	color
CD-ROM drive	CD-ROM or equivalent	CD-ROM

Table 5 contains general recommended guidelines for hardware requirements and memory allocation based on the number of radios and WX switches your server will support. A larger number of WX switches implies more connections and data processing, and consequently, more CPU is required. A larger number of radios implies more data (including client sessions) which requires more RAM and storage.

Table 5 Recommended Server Hardware Allocation

Number of
Radios	1-25 WX Switches	25-50 WX Switches	50+ WX Switches
1 – 1000	2.4 MHz P4	2.8 MHz P4	3.2 MHz Xeon
	500 MB RAM	500 MB RAM	1 GB RAM
	1 GB HD	1 GB HD	1 GB HD
1 – 2000	2.4 MHz P4	3.0 GHz P4	3.6 GHz Xeon
	1 GB RAM	1 GB RAM	2 GB RAM
	2 GB HD	2 GB HD	2 GB HD

	Software Requirements 23
Software	3WXM client and 3WXM monitoring services are each supported on the
Requirements	following operating systems:
	Microsoft Windows Server 2003
	Microsoft Windows XP with Service Pack 1 (SP1) or later
	Microsoft Windows 2000 with Service Pack 4
	You must use the English version of the operating system you select. Operating
	system versions in other languages are not supported with 3WXM.
	The following additional software is required for certain 3WXM features:
	Adobe Acrobat Reader 5.x or later (or plug-in)—For reading the
	Wireless LAN Switch Manager Reference Manual and release notes.
	Web browser (for example, Microsoft Internet Explorer 5.x or 6.x or
	Netscape Navigator 6.x or 7.x)—For displaying 3WXM work orders
	and inventory reports.
Preparing for	A licensed copy of 3WXM comes with a base license key. Before you
Installation	install 3WXM, make sure you have the appropriate administrative
	privileges on the system.
	After you have installed 3WXM, you will need to register your license and
	the serial number with 3Com in order to obtain an activation key.
	The base key along with its activation key enables you to manage up to
	10 wireless LAN switches. To manage more than 10 wireless LAN
	switches, you also need an upgrade key and an additional activation key,
	which you obtain from 3Com. See “Serial Number and License Key” on
	page 24 for more information.
User Privileges	Before you install 3WXM, make sure that you are logged in as a user who
	has permission to install software, or as an administrator.
	After you install 3WXM, you can configure 3WXM access privileges for
	the user accounts on the machine. Likewise, you can configure access
	privileges for the monitoring service, if installed. Access privileges for the
	3WXM client are completely independent of access privileges for the
	monitoring service, and are configured separately.

24 CHAPTER 1: INSTALLING 3WXM

Serial Number and 3WXM comes with a base license key, which is provided on the CD cover. License Key To use 3WXM Services, you need to enter the base key and an activation

key, which you obtain from 3Com. The base key and activation key enable you to manage up to 10 wireless LAN switches. To manage more than 10 wireless LAN switches, you also need an upgrade key and additional activation key, which you obtain from 3Com.

Each time you connect the 3WXM client to the 3WXM services, it checks the license information. If the product is not licensed, the License wizard is displayed.

Installing 3WXM To install the 3Com Wireless Switch Manager, follow the instructions below.

The 3WXM install program installs either just the 3WXM client, or both the 3WXM client and Services. There is no option to install the

3WXM Services only.

1Insert the 3WXM CD in the CD-ROM drive.

If Autorun is enabled, wait briefly for the install program to start. If Autorun is disabled, follow these steps:

a In Windows Explorer, navigate to your CD-ROM drive.

b In the Software\3WXM directory, double-click install.exe.

The Introduction page of the 3Com Wireless Switch Manager installation wizard appears, and then the Contents screen appears, as shown below.

Installing 3WXM 25

2Open the 3Com Wireless Switch Management folder.

3Select 3Com Wireless Switch Manager.

4Click the View button.

The 3Com Wireless LAN Switch Manager (3WXM) information screen appears.

5Click the Install button.

The installation begins. During the installation, the 3Com Wireless Switch Manager installation wizard minimizes.

6When the installation is complete, maximize the 3Com Wireless Switch Manager installation wizard screen, and then press the Contents button.

7Press the Exit button to close the wizard, or navigate to the other items on the CD.

See “Getting Started” on page 47 for more information on getting started with 3WXM.

26 CHAPTER 1: INSTALLING 3WXM

Installation Log File During installation, an installation log file, 3WXM_InstallLog.log, is created and placed in the 3WXM installation folder. Double-click the log file’s icon to read the log file. Have this log file available if you need to contact 3Com Technical Support about an installation problem.

Upgrading 3WXM You can upgrade 3WXM by installing a newer version of 3WXM over a previous version. You do not need to uninstall the previous version before installing a newer version. Before you upgrade, 3Com recommends that you make a backup of the config-db directory in the 3WXM installation directory. As a best practice, back up the config-db directory on a regular basis to ensure that you have copies of your network plans.

CAUTION: If you uninstall a previous version of 3WXM before upgrading, make sure you note the serial number and license key from the License Information dialog box, which you access by selecting Help>Licensing from the main 3WXM window.

You can also save a copy of the license information by starting 3WXM and clicking Save in the License Information dialog box.

Uninstalling 3WXM You uninstall 3WXM by using its Uninstall wizard. Access the Uninstall wizard from the 3Com program list in the Windows Start menu or the Control Panel.

To uninstall 3WXM on Windows systems:

1Access the Windows Control Panel, and select Add or Remove Programs.

2Select 3WXM and click Change/Remove.

Uninstalling 3WXM 27

3Click Uninstall.

The 3WXM Uninstall Options dialog appears.

By default, the following are removed when you uninstall the client application:

Network plans

Access control

If the monitoring service was also installed, the monitoring service’s database directory is also uninstalled by default. The database directory contains the data collected by the monitoring service.

CAUTION: Do not delete the serial number unless specifically asked to do so by 3Com Technical Support.

Your license(s) to use this software are registered against this serial number. If you delete the serial number, the software will generate a new serial number if it is ever reinstalled. You will then require new licenses to register against the new serial number. If you delete the serial number, the license information will also be deleted.

CAUTION: If you delete an item, the item is permanently lost. For example, if you delete the database directory, all data collected by the monitoring service is lost, including historical trend data.

28 CHAPTER 1: INSTALLING 3WXM

To prevent an item from being uninstalled, click on the checkbox next to the item to remove the checkmark.

4Click Continue.

The uninstall program reports its progress. When the uninstall process is complete, the uninstall program reports that the items were successfully deleted.

5Click Done.

2	WORKING WITH THE 3WXM
	USER INTERFACE

This chapter describes how to use the 3Com Wireless LAN Switch

Manager (3WXM) interface.

	Overview					When you start 3WXM client and log into 3WXM Services, the network
						plan is displayed by the 3WXM client.
			Organizer panel				Content panel
						Toolbar

	Alerts panel	Lock
		icon

30 CHAPTER 2: WORKING WITH THE 3WXM USER INTERFACE

The network plan is the workspace in 3WXM you use to design and manage a 3Com network. The network plan defines the following:

Network equipment (WX switches, MAPs, and third-party access points)

Network site, including floor plans, RF characteristics of the floors, and radio coverage

You can use the planning tool to define the network site and add the equipment based on coverage and capacity needs. Alternatively, you can add new or existing switches and access points individually.

Planning and equipment configuration, and network management, are described in detail in other chapters of this manual. This chapter describes the 3WXM user interface.

Display Panels	The main 3WXM window contains the following display panels. (Their
	locations are shown in the previous figure on page 34.)
		Organizer panel
		Alerts panel
		Content panel
		Task List panel

The main 3WXM window also contains a tool bar to navigate to major features.

Organizer Panel The Organizer panel provides a tree-like view of the 3Com equipment and site data managed by 3WXM.