ZTE WIRELESS HOME PHONE BASE
USER GUIDE
INTRODUCTION
Thank you for choosing Consumer Cellular!
We know you’re excited to use your new Wireless Home Phone Base and this short guide will help you get familiar with it, so you can start using it as soon as possible. Each section includes instructions and pictures to make it easy to start using your device. If you would like to learn more, turn to the back of this guide where you’ll find the CONTACT US section. We’re always happy to help you!
We hope you enjoy your new Wireless Home Phone Base.
Need More Information?
Visit our website at ConsumerCellular.com/Support Call us at (800) 686-4460
TABLE OF CONTENTS
Introduction |
2 |
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How It Works |
3 |
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Getting to Know Your Device |
4–5 |
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Initial Set-Up |
6–8 |
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Calling Features |
9–10 |
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Voicemail and Message Retrieval |
11–12 |
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Home Answering Machines |
13 |
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About Your Service |
14–15 |
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Important Device and Service Information |
16–17 |
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Frequently Asked Questions |
18–20 |
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Troubleshooting |
21–25 |
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Specifications |
26 |
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Safety Instructions |
27–28 |
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Radio Frequency (RF) Energy |
29 |
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FCC Compliance |
30 |
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Warranty and Returns |
31 |
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Helpful Tips |
32–33 |
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Contact Us |
34 |
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HOW IT WORKS
HOW IT WORKS
The Wireless Home Phone Base uses Consumer Cellular service to provide phone service to your cordless or corded home phone(s). Place it anywhere in your house where you have a wireless signal. It does not require the use of a home phone wall jack like traditional home phone service.
BEFORE YOU BEGIN
Your device works exclusively with Consumer Cellular service and does not use home phone wall jacks.
Your device should be located:
•Where you have a strong cellular signal, typically near a window or outside wall. Signal strength may vary in different parts of your home
•Near an electrical wall outlet
Select which phone you will use with the
Wireless Home Phone Base:
•A cordless phone system with multiple handsets should be used to place phones throughout your home
•If using a single, corded phone, unplug it from the wall jack
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3 |
GETTING TO KNOW YOUR DEVICE
GETTING TO KNOW YOUR DEVICE
1 2 3 4
LED INDICATORS
1Power • Solid green: On
•Light off: No power
2Voicemail • Blinking green: New message waiting
•Light off: No new messages
3Battery • Solid green: High charge • Solid yellow: Medium
•Solid red: Low
•Blinking light (any color): Battery currently in use
•Rapid blinking red: No battery installed
•Light off: No charge
4 |
Signal |
• Solid green (1–5 bars): Signal strength (low to high) |
strength |
• Blinking red: Check SIM card |
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• Light off: No service |
GETTING TO KNOW YOUR DEVICE
BACK OF UNIT
On/Off switch |
Phone ports |
Antenna |
Power input |
Service port |
BOTTOM OF UNIT
Antenna
Battery cover |
Icon key |
4 |
5 |
INITIAL SET-UP
INITIAL SET-UP
INSERT THE BATTERY
INSTALL THE BATTERY COVER
NOTE:
The battery must be installed at all times for your Wireless Home Phone Base to operate properly, even when plugged into a power source. It may take 5 hours to fully charge. The battery will charge inside the device while connected to a power supply.
INITIAL SET-UP
CONNECT THE POWER CORD
Insert the small end of the power cord into the Power Input port on the back of your device.
Plug the power cord into an electrical wall outlet that is not powered by a wall switch.
Slide the On/Off Switch to the On position.
CHECK THE WIRELESS SIGNAL
Raise the Antenna to an upright position and check the signal strength. More green bars indicate a stronger signal.
Your device can be relocated in your home for best performance.
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7 |
INITIAL SET-UP |
CALLING FEATURES |
CONNECT THE DEVICE TO A PHONE
CALLING FEATURES
Important: Before you begin, |
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MAKING CALLS |
unplug your phone from your |
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Using a phone connected to the Wireless Home Phone Base |
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home phone wall jack. |
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allows you to place and receive calls as you normally would. |
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Plug your phone into the |
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The Wireless Home Phone Base supports both cordless and |
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corded phone dialing methods. |
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Phone 1 Port on the Wireless |
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Home Phone Base, using |
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CALL WAITING |
your existing phone cable or |
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You will hear two tones if someone calls while you are |
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the included phone cable. |
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already on a call. |
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To hold the current call and accept the waiting call, press |
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the Flash (Phone/Talk) key on your phone. You can press |
ACTIVATE DEVICE |
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the Flash (Phone/Talk) key at any time to switch back and forth |
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between calls. |
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AND PLACE A TEST CALL |
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After connecting your device, |
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To clear the current call and accept the waiting call, enter 1 and |
call us at (888) 213-5349 to |
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press the Flash (Phone/Talk) key. |
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begin the activation process. |
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If you are not transferring |
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To reject (User Busy) the waiting call, enter 0 and press the |
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Flash (Phone/Talk) key. |
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your home phone number, |
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you do not need to call |
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to activate. |
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For best results, if using |
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a cordless phone, place |
12" |
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REMINDER: |
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the cordless phone base |
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approximately 12 inches |
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You will always need to dial full 10 digit phone numbers, |
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from the device. |
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even for local calls. |
To ensure your device is working, you can place a test call free of charge to our test line at (888) 460-8781.
8 |
9 |
CALLING FEATURES
THREE-WAY CALLING
While on an existing call, press the Flash (Phone/Talk) key on your phone to put the first party on hold. When you hear a dial tone, dial the second party’s number (wait for up to 4 seconds).
When the second party answers, press the Flash (Phone/Talk) key again to complete the three-way connection.
If the second party does not answer, press the Flash (Phone/ Talk) key to end the connection and return to the first party.
NOTE:
If your phone does not have a Flash (Phone/Talk) key, use the off-hook mechanism supported by your phone instead.
VOICEMAIL AND MESSAGE RETRIEVAL
VOICEMAIL AND MESSAGE RETRIEVAL
Voicemail is just like a virtual answering machine, and it comes free with your Wireless Home Phone Base service. When you miss a call or choose not to answer, calls are sent to your voicemail the same way they would be sent to your answering machine. Follow the steps below to set-up and use your voicemail.
VOICEMAIL SET-UP
Press 1 on any home phone connected to the Wireless Home Phone Base and wait 4 seconds to connect to your Consumer Cellular voicemail.
Simply follow the voice prompts to complete set-up.
To enable remote voicemail retrieval and for added security, be sure to create a password during set-up.
MESSAGE WAITING
There are two indicators to let you know that you have received a new voicemail message.
The Voicemail icon on the Wireless Home Phone Base (shown below) will blink when a new voicemail message is waiting.
You will also hear an intermittent dial tone on any connected phone handset before placing a call if any new voicemail messages are waiting.
Voicemail icon
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