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WorkCentre 5335 Family Service Documentation
Service Documentation
WorkCentre 5335 Family Service Documentation
705P01303
Initial Issue
07/2011
***Xerox Private Data***
All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product-trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service.
If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer actions, and the customer agrees to indemnify, defend and hold xerox harmless from any third party claims which arise directly or indirectly for such service.
While Xerox has tried to make the documentation accurate, Xerox will have no liability arising out of any inaccuracies or omissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
Prepared by Creative and Technical Communications – North America
800 Phillips Road, Building 218-01A
Webster, New York 14580
ISO9001 and ISO27001 Certified
©2011 by Xerox Corporation. All rights reserved.
XEROX® and XEROX and design® are trademarks of Xerox Corporation in the US and/or other countries.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.
CAUTION
This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions documentation, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to correct the interference.
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Introduction
About this Manual ........................................................................................................... |
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Organization.................................................................................................................... |
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How to Use this Documentation...................................................................................... |
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Symbology and Nomenclature ........................................................................................ |
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Translated Warnings ....................................................................................................... |
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Introduction |
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WorkCentre 5335 Family Service Documentation |
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Introduction |
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About this Manual
This Service Manual is part of the multinational documentation system for this copier/printers. The Service Documentation is used in order to diagnose machine malfunctions, adjust components and has information which is used to maintain the product in superior operating condition. It is the controlling publication for a service call. Information on its use is found in the Introduction of the Service Documentation.
This manual contains information that applies to NASG (XC) and ESG (XE) copiers.
Service Manual Revision
The Service Manual will be updated as the machine changes or as problem areas are identified.
Organization
The titles of the sections and a description of the information contained in each section are contained in the following paragraphs:
Section 1: Service Call Procedures
This section contains procedures that determine what actions are to be taken during a service call on the machine and in what sequence they are to be completed. This is the entry level for all service calls.
Section 2: Status Indicator RAPs
This section contains the diagnostic aids for troubleshooting the Fault Code and non-Fault Code related faults (with the exception of image quality problems).
Section 3: Image Quality
This section contains the diagnostic aids for troubleshooting any image quality problems, as well as image quality specifications and image defect samples.
Section 4: Repairs/Adjustments
This section contains all the Adjustments and Repair procedures.
Repairs
Repairs include procedures for removal and replacement of parts which have the following special conditions:
When there is a personnel or machine safety issue.
When removal or replacement cannot be determined from the exploded view of the Parts List.
When there is a cleaning or a lubricating activity associated with the procedure. When the part requires an adjustment after replacement.
When a special tool is required for removal or replacement.
Use the repair procedures for the correct order of removal and replacement, for warnings, cautions, and notes.
Adjustments
Adjustments include procedures for adjusting the parts that must be within specification for the correct operation of the system.
Use the adjustment procedures for the correct sequence of operation for specifications, warnings, cautions and notes.
Section 5: Parts Lists
This section contains the Copier/Printer Parts List.
Section 6: General Procedures/Information
This section contains General Procedures, Diagnostic Programs, and Copier/Printer Information.
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Section 7: Wiring Data
This section contains drawings, lists of plug/jack locations, and diagrams of the power distribution wire networks in the machine. Block Schematic Diagrams are found in pdf format in the SGS.
How to Use this Documentation
The Service Call Procedures in Section 1 describe the sequence of activities used during the service call. The call must be entered using these procedures.
Use of the Block Schematic Diagrams
Block Schematic Diagrams (BSDs) are included in Section 7 (Wiring Data) of the SGS. The BSDs show the functional relationship of the electrical circuitry to any mechanical, or nonmechanical, inputs or outputs throughout the machine. Inputs and outputs such as motor drive, mechanical linkages, operator actions, and air flow are shown. The BSDs will provide an overall view of how the entire subsystem works.
It should be noted that the BSDs no longer contain an Input Power Block referring to Chain 1. It will be necessary to refer to the Wirenets in order to trace a wire back to its source.
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Symbology and Nomenclature
The following reference symbols are used throughout the documentation.
Warnings, Cautions, and Notes
Warnings, Cautions, and Notes will be found throughout the Service Documentation. The words WARNING or CAUTION may be listed on an illustration when the specific component associated with the potential hazard is pointed out; however, the message of the WARNING or CAUTION is always located in the text. Their definitions are as follows:
WARNING
Do not perform repair activities with the power on or electrical power supplied to the machine. The machine could activate and cause serious personal injury when the power is on or electrical power is supplied.
DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de graves blessures.
AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'alimentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare gravi ferite.
VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät eingeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den AktivZustand übergehen und somit erhebliche körperliche Schäden verursachen.
AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente. La máquina podría activarse y ocasionar daños personales graves.
CAUTION
A Caution is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in damage to the equipment.
NOTE: A Note is used whenever it is necessary to highlight an operating or maintenance procedure, practice, condition, or statement.
Machine Safety Icons
The following safety icons are displayed on the machine:
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WARNING
Use extreme care when replacing the Raster Output Scanner (ROS) or touching the high voltage lead. Discharge the laser assembly by touching the high voltage lead to the machine frame. The ROS utilizes a laser assembly that stores a high voltage charge after the power has been removed and represents a shock hazard that could cause serious personal injury if not discharged.
DANGER: Faire très attention lors du changement du générateur de balayage (ROS) ou lors de la manipulation du câble de haute tension. Décharger le système laser en touchant le câble HT au bâti machine: le ROS utilise un système laser qui retient une haute tension après la coupure de l'alimentation, représentant un risque de choc et de graves blessures.
AVVERTENZA: Fare estrema attenzione nel sostituire il Raster Output Scanner (ROS) o nel toccare il cavo di alta tensione. Scaricare il complessivo laser collegando il cavo di alta tensione col telaio della macchina. Il ROS utilizza un complessivo laser che ritiene una carica di alta tensione dopo il taglio dell'alimentazione con conseguente grave pericolo di scossa elettrica e serie ferite.
VORSICHT: Beim Ersetzen der Lasereinheit (ROS) und beim Umgang mit Hochspannungsleitern ist äußerste Vorsicht geboten. Die Lasereinheit muss durch Berühren des Hochspannungsleiters mit dem Gehäuse des Geräts entladen werden. Nach Betrieb der Lasereinheit (ROS) bleibt immer eine Hochspannungsladung zurück, welche ein hohes Elektroschockrisiko darstellt. Äußerste Vorsicht ist geboten.
AVISO: Use extrema precaución para sustituir el Escáner de salida ráster (ROS) o tocar el cable de alto voltaje. Descargue el sistema láser tocando el cable de alto voltaje del bastidor de la máquina. El ROS utiliza un sistema láser que retiene carga de alto voltaje después de interrumpir la alimentación de energía y representa un grave peligro que puede ocasionar daños personales graves si no se descarga.
Figure 1 Laser Hazard Symbol
Laser Hazard Statement
DANGER INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM.
CAUTION
The use of controls or adjustments other than those specified in the Laser Safety Training Program may result in an exposure to dangerous laser radiation.
For additional information, review the Laser Safety Training program.
An arrow points to the location to install, to gain access to, or to release an object.
Figure 2 Customer Access Label
WARNING
Do not defeat or electrically bypass the ROS Safety Interlock Switch for any reason. The ROS emits an undetectable laser beam that could cause serious permanent damage to the eyes if directly viewed or viewed from a surface that may have reflected the laser beam.
DANGER: Ne pas shunter le contact de sécurité du ROS, quelle que soit la raison. Le ROS émet un rayon laser indétectable qui peut causer de graves blessures permanentes aux yeux s'il est regardé directement ou par le biais d'une surface qui le réfléchit.
AVVERTENZA: Non ostacolare o bypassare elettronicamente l'interruttore blocco di sicurezza ROS per nessun motivo. Il ROS emette un raggio laser invisibile che può causare gravi ferite permanenti agli occhi se viene guardato direttamente o attraverso una superficie riflettente.
VORSICHT: Den ROS (Rasterausgabescanner)-Sicherheitssperrschalter auf keinen Fall vernichten oder elektronisch umgehen. Der ROS sondert einen nicht feststellbaren Laserstrahl ab, der irreparable Augenschäden verursachen kann, wenn direkt oder über eine Spiegelfläche hineingesehen wird.
AVISO: No intente modificar o desviar electrónicamente el interruptor de seguridad por ningún motivo. El ROS emite un rayo láser que no se puede detectar, que podría puede causar grave daño permanente a los ojos si se lo mira directamente o desde una superficie que refleja el rayo láser.
This symbol indicates that a surface can be hot. Use caution when reaching in the machine to avoid touching the hot surfaces.
Figure 3 Heated Surface Label
Danger label indicates where electrical currents exist when the machine is closed and operating. Use caution when reaching in the machine.
Figure 4 Shock Hazard Label
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These symbols indicate components that may be damaged by Electrostatic Discharge (ESD).
Figure 5 ESD warning Label
Electrostatic Discharge (ESD) Field Service Kit
The purpose of the ESD Protection Program is to preserve the inherent reliability and quality of electronic components that are handled by the Field Service Personnel. This program is being implemented now as a direct result of advances in microcircuitry technology, as well as a new acknowledgment of the magnitude of the ESD problem in the electronics industry today.
This program will reduce Field Service costs that are charged to PWB failures. Ninety percent of all PWB failures that are ESD related do not occur immediately. Using the ESD Field Service Kit will eliminate these delayed failures and intermittent problems caused by ESD. This will improve product reliability and reduce callbacks.
The ESD Field Service Kit should be used whenever Printed Wiring Boards or ESD sensitive components are being handled. This includes activities like replacing or reseating of circuit boards or connectors. The kit should also be used in order to prevent additional damage when circuit boards are returned for repair.
The instructions for using the ESD Field Service Kit can be found in ESD Field Service Kit Usage in the General Procedures section of the Service Documentation.
Illustration Symbols
Figure 6 shows symbols and conventions that are commonly used in illustrations.
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Figure 6 Illustration Symbols
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Signal Nomenclature
Refer to Figure 7 for an example of Signal Nomenclature used in Circuit Diagrams and BSDs.
Figure 7 Signal Nomenclature
DC Voltage Measurements in RAPs
The RAPs have been designed so that when it is required to use the DMM to measure a DC voltage, the first test point listed is the location for the red (+) meter lead and the second test point is the location for the black meter lead. For example, the following statement may be found in a RAP:
There is +5 VDC from TP7 to TP68.
In this example, the red meter lead would be placed on TP7 and the black meter lead on TP68.
Other examples of a statement found in a RAP might be:
•There is -15 VDC from TP21 to TP33.
•-15 VDC is measured between TP21 and TP33.
•In these examples, the red meter lead would be placed on TP21 and the black meter lead would be placed on TP33.
•If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame.
Voltage Measurement and Specifications
Measurements of DC voltage must be made with reference to the specified DC Common, unless some other point is referenced in a diagnostic procedure. All measurements of AC voltage should be made with respect to the adjacent return or ACN wire.
Table 1 Voltage Measurement and Specifications
VOLTAGE |
SPECIFICATION |
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INPUT POWER 220 V |
198 VAC TO 242 VAC |
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INPUT POWER 100 V |
90 VAC TO 135 VAC |
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INPUT POWER 120 V |
90 VAC TO 135 VAC |
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+5 VDC |
+4.75 VDC TO +5.25 VDC |
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+24 VDC |
+23.37 VDC TO +27.06 VDC |
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Logic Voltage Levels
Measurements of logic levels must be made with reference to the specified DC Common, unless some other point is referenced in a diagnostic procedure.
Table 2 Logic Levels |
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VOLTAGE |
H/L SPECIFICATIONS |
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+5 VDC |
H= +3.00 TO +5.25 VDC |
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L= 0.0 TO 0.8 VDC |
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+24 VDC |
H= +23.37 TO +27.06 VDC |
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L= 0.0 TO 0.8 VDC |
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Translated Warnings
Translated Warnings are located at point of need in the Service Documentation.
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1 Service Call Procedures
Service Call Procedures.................................................................................................. |
1-3 |
Initial Actions ................................................................................................................... |
1-3 |
Call Flow ......................................................................................................................... |
1-4 |
Detailed Maintenance Activities (HFSI)........................................................................... |
1-6 |
Cleaning Procedures....................................................................................................... |
1-6 |
Final Actions.................................................................................................................... |
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Service Call Procedures
Service Strategy
The service strategy for the WorkCentre 5335 Family is to perform any High Frequency Service Item (HFSI) actions before attempting to repair any problems. Some problems will be corrected by this strategy without the need to diagnose them. The Repair Analysis Procedures (RAPs) will be used for any remaining problems.
Problems that occur in the Basic Printer mode will be repaired before problems that occur when using the accessories.
Image Quality problems should be repaired after all other problems are repaired.
Service Call Procedures
The Service Call Procedures are a guide for performing any service on this machine. The procedures are designed to be used with the Service Manual. Perform each step in order.
Initial Actions
The Initial Actions gather information about the condition of the machine and the problem that caused the service call.
Call Flow
Call Flow summarizes the sequence of the Service Call Procedures.
Detailed Maintenance Activities
Detailed Maintenance Activities section provides the information needed to perform the High Frequency Service Item (HFSI) actions.
Cleaning Procedures
The Cleaning Procedures list what needs to be cleaned at each service call.
Final Actions
The Final Actions will test the copier/printer and return it to the customer. Administrative activi-
ties are also performed in the Final Actions.
Initial Actions
Purpose
The purpose of the Initial Action section of the Service Call Procedures is to determine the reason for the service call and to identify and organize the actions which must be performed.
Procedure
1.Gather the information about the service call and the condition of the copier/printer.
a.Question the operator(s). Ask about the location of most recent paper jams. Ask about the image quality and the copier/printer performance in general, including any unusual sounds or other indications.
b.After informing the customer, disconnect the machine from the customer’s network.
c.Check that the power cords are in good condition, correctly plugged in the power source, and free from any defects that would be a safety hazard. Repair or replace the power cords as required. Check that the circuit breakers are not tripped.
d.Inspect any rejected copies. Inquire as to, or otherwise determine, the paper quality and weight, the specified paper for optimum Image Quality, 24# Xerox Color Expressions (NASG) or ColorTech+90gsm (ESG). Look for any damage to the copies, oil marks, image quality defects, or other indications of a problem.
e.Record the billing meter readings.
f.Access Diagnostic Routines (Accessing UI Diagnostics)..
NOTE: If a fault code is displayed while performing a diagnostics procedure, go to that fault code RAP and repair the fault. Return to Diagnostics and continue with the dC procedure that you were performing.
g.Print the HFSI Report and determine what HFSI action is required based on the customer output volume. Refer to the Detailed Maintenance Activities section for the detailed HFSI information. Record any items that require action.
h.Display and record the information in the Jam Counter, Fault Counter, and Shutdown History. Classify this information into categories:
Information that is related to the problem that caused the service call.
Information that is related to secondary problems.
Information that does not require action, such as a single occurrence of a problem.
i.Check the Service Log for any recent activities that are related to the problem that caused the service call or any secondary problem.
2.Perform any required HFSI activities identified above. Refer to the Detailed Maintenance Activities section.
3.Exit diagnostics. Try to duplicate the problem by running the same jobs that the customer was running.
4.Check the Image Quality in the Basic Copier Mode. Select the tray that is loaded with 11 x 17 or A3 paper, if unable to complete tray selection, go to Call Flow.
Set the copier/printer to the following setup:
• Output Color - Auto
• Original Type - Photo and Text Halftone
•R/E - Auto
•Lighter/Darker - Auto Contrast
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•Sharpness - Normal
•Preset Color Balance - Normal
•Color Shift - Normal
•Color Saturation - Normal
•Copy Position - No Shift
•Variable Color Balance - Normal
Run four copies of the Color Test Pattern.
Check the Image Quality. If the customer has identified any Image Quality Defects or problems, go to IQ1 IOT Image Quality Entry RAP.
5.Go to Call Flow.
Call Flow
This procedure should be performed at every service call.
Initial Actions
Ask the operator about the problem. If the problem appears to be related to operator error, or an attempt to perform a job outside of the machine specifications, assist the customer in learning the correct procedure.
Procedure
Ask the operator about the problem.
•If the problem is identified by a fault code (including Paper/Document Jams), refer to Section 2 for the procedure and then proceed with servicing.
•If the problem is noise or smell, select a mode (1 Sided/2Sided, Finisher etc.), find the cause of the problem and proceed with servicing.
The operator operated the machine correctly.
YN
Explain to the operator how to operate the machine correctly.
The UI display is normal.
YN
Go to Machine Not Ready RAP. Refer to BSDs (CH2.1-CH2.4).
The problem occurs only in Print mode.
YN
The problem occurs only in Copy mode. Y N
The problem occurs only in Fax mode. Y N
There is an error message displayed. Y N
Refer to Table 1 Other Faults and identify the problem and follow the corrective action.
Refer to Table 2 Error Messages and identify the message and follow the corrective action.
The problem occurs only in certain modes such as Broadcast transmission.
YN
Perform a transmission test with the call center or station. The problem reoccurs.
Y N
Ask the customer for permission to establish communications with the remote machine that is causing the problem. Perform a Send transmission test with the remote machine. Transmission was normal.
Y N
Print the protocol trace to identify whether it is the remote machine or the machine that is causing the problem.
•If the problem lies in the machine:
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A B C D E
Analyze the protocol trace, refer to Section 2 and then proceed with servicing.
•If the problem appears to lie in the remote machine:
Ask the customer to check the status of the remote machine.
There is a problem with Receive transmission test. Perform Receive transmission tests with other stations within the company. Check that there is no problem with the machine and then ask the customer to check the status of the remote machine.
Analyze the protocol trace, refer to Section 2 and then proceed with servicing.
Check the machine settings and if necessary, ask the customer for permission to test the machine in the mode in which the problem occurs.
Analyze the protocol trace when the problem reoccurs, for FAX problems go to GP 13 FAX Diagnostics, or go to Section 2 to proceed with servicing.
There is an image quality problem.
YN
If there is an alignment problem, obtain separate Platen/DADF output samples, refer to Section 4 Adjustments and then proceed with servicing.
Refer to Section 3 IQ1 IOT Image Quality Entry RAP and then proceed with servicing.
There is a problem with the network.
YN
There is a problem with the USB connection. Y N
There is an image quality problem. Y N
The problem lies in a certain Client PC. Y N
There is a problem with a certain application or programming language A. Obtain the latest information on restrictions and technical information. Proceed accordingly.
Check the settings of that particular Client PC and if necessary ask the user to reinstall the printer driver.
Refer to IQ1 IOT Image Quality Entry RAP and then proceed with servicing. If the problem persists, ask the user to reinstall the printer driver.
Check the machine settings and if necessary ask the user to reinstall the printer driver.
F
If the problem continues, replace the network cable. If the problem persists, replace the USB cable. Check the machine settings and discuss the problem with the customer's network administrator.
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Table 1 Other Faults |
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Problem |
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Corrective Action |
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Copies jam in the Finisher when |
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Verify condition of paper. |
the output tray is near maximum |
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capacity. |
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Can not make copies when |
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Enter Diagnostics (Accessing UI Diagnostics).. Select |
Auditron is enabled. |
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Copy on screen. Machine will operate without auditron |
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restriction. |
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Loud snapping noise is heard. |
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Enter Component Control [042-003] and press the Start |
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button. If noise is present there is binding in toner drive |
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system. Repair as required |
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HCF (Tray 6) Paper Size Sensing |
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Go to BSD 7.11 - HCF (Tray 6) Paper Size Sensing and |
Problems |
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check the Tray 6 Size Sensors for open or short circuits. |
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HCF (Tray 6) Paper Loading Prob- |
Go to BSD 7.11 - HCF (Tray 6) Paper Size Sensing and |
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lems |
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check the Tray 6 In Sensor for open or short circuit. |
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Table 2 Error Messages |
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Message |
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Corrective Action |
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Tray 1 is out of Paper |
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Reload paper into Tray 1. I f problem still exists, go to |
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024-950 RAP |
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Tray 2 is out of Paper |
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Reload paper into Tray 2. I f problem still exists, go to |
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024-951 RAP |
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Tray 3 is out of paper |
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Reload paper into Tray 3. I f problem still exists, go to |
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024-952 RAP |
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Tray 4 is out of paper |
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Reload paper into Tray 4. I f problem still exists, go to |
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024-953 RAP |
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Tray 5 is out of paper |
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Reload paper into Tray 5. I f problem still exists, go to |
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024-954 RAP |
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F |
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Detailed Maintenance Activities (HFSI)
Procedure
1.Access Diagnostic Routines (Accessing UI Diagnostics).
2.Select NVM Read/Write.
3.Refer to Table 1 and enter a counter number for any High Frequency Service Item (HFSI) counters to be checked. Use the customer's output volume numbers to help determine which HFSI components should be serviced. Consider components near threshold as candidates for service.
4.Refer to Cleaning Procedures for detailed cleaning instructions.
Table 1 High Frequency Service Items
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Thres- |
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Counter |
Name |
hold |
Service Action to be performed |
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954-800 |
Tray 1 Feed counter |
300K |
Replace the Feed Roll, Retard Roll, Nudger |
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Roll (PL 9.7). |
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954-801 |
Tray 2 Feed counter |
300K |
Replace the Feed Roll, Retard Roll, Nudger |
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Roll (PL 9.7). |
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954-802 |
Tray 3 Feed counter |
300K |
Replace the Feed Roll, Retard Roll, Nudger |
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Roll (PL 11.10). |
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954-803 |
Tray 4 Feed counter |
300K |
Replace the Feed Roll, Retard Roll, Nudger |
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Roll (PL 11.10). |
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954-804 |
MSI Feed counter |
50K |
Replace the Feed Roll, Retard Pad (PL 13.2). |
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954-805 |
HCF Feed/Retard/ |
300K |
Replace the Feed Roll, Retard Pad and |
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Nudger |
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Nudger Roll (PL 10.5, PL 10.6). |
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954-820 |
BTR |
300K |
Replace the BTR Housing Assembly (PL 6.1) |
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954-850 |
Fuser Counter |
17.5M |
Replace the Fuser (PL 7.1). |
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Cleaning Procedures
Purpose
To provide cleaning procedures to be performed at every service call.
Procedure
CAUTION
Do not use any solvents unless directed to do so by the Service Manual.
General Cleaning
Use a dry lint free cloth or a lint free cloth moistened with water for all cleaning unless directed otherwise by the Service Manual. Wipe with a dry lint free cloth if a moistened cloth is used.
1.Feed Components (Rolls and Pads)
Follow the General Cleaning procedure above.
2.Toner Dispense Units
Vacuum the Toner Dispense units.
3.Jam Sensors
Clean the sensors with a dry cotton swab.
4.Scanner
a.Switch off the power and allow the Exposure Lamp to cool off.
b.Using the optical Cleaning Cloth, clean the front and rear of the Document Glass, Document Cover, White Reference Strip, Reflector, and Mirror.
c.Clean the Exposure Lamp with a clean cloth and Film Remover.
d.Clean the Lens with Lens and Mirror Cleaner and lint free cloth.
5.DADF
Check the paper path for debris or damage. Clean the rolls with a clean cloth and Film Remover as required.
6.Document Glass and Constant Velocity Transport Glass
Follow the General Cleaning procedure above.
7.Finisher
Check the paper path for debris or damage. Clean the Finisher with a dry lint free cloth.
Service Call Procedures |
07/2011 |
Initial Issue |
Detailed Maintenance Activities, Cleaning Proce- |
|
|
1-6 |
WorkCentre 5335 Family Service Documentation |
Final Actions
Purpose
To provide a guide for procedures to be done at the end of every service call.
Procedure
1.Ensure that the exterior of the copier/printer and the adjacent area are clean. Use a dry cloth or a cloth moistened with water to clean the copier/printer. Do not use solvents.
2.Check the supply of consumables. Ensure that an adequate supply of consumables is available according to local operating procedures.
3.Complete the Service Log.
4.Perform the following steps to make a copy of the Demonstration Original for the customer:
a.Load Tray 1 with 8.5 x 11 inch (A4) or 11 x 17 inch paper.
b.Place the Color Test Pattern on the glass with the short edge of the test pattern registered to the left edge of the glass. Select Tray 1 and make a single copy.
c.Print out the Machine Settings (Configuration Report). Store this report with the service log in the Inner Cover.
d.Ask the customer to verify the Print and Scan functions.
e.Present the copies to the customer.
5.Reconnect the machine to the customer network. Verify the function.
6.Issue copy credits as needed.
7.Discuss the service call with the customer to ensure that the customer understands what has been done and is satisfied with the results of the service call.
Initial Issue |
07/2011 |
|
|
WorkCentre 5335 Family Service Documentation |
1-7 |
Service Call Procedures
Final Actions
Service Call Procedures |
07/2011 |
Initial Issue |
Final Actions |
|
|
1-8 |
WorkCentre 5335 Family Service Documentation |
Chain 003 - Controller
003-311 IIT CDI Interface Mismatch RAP....................................................................... |
2-21 |
003-318 IIT Software RAP .............................................................................................. |
2-21 |
003-319 IIT Video Driver Detection RAP ........................................................................ |
2-22 |
003-320 IISS-ESS Communication 1 RAP ..................................................................... |
2-22 |
003-321 IISS-ESS Communication 2 RAP ..................................................................... |
2-23 |
003-322 IISS-ESS Communication 3 RAP ..................................................................... |
2-23 |
003-323 IISS-ESS Communication 4 RAP ..................................................................... |
2-24 |
003-324 IISS-ESS Communication 5 RAP ..................................................................... |
2-24 |
003-325 IISS-ESS Communication 6 RAP ..................................................................... |
2-25 |
003-326 IISS-ESS Communication 7 RAP ..................................................................... |
2-25 |
003-327 IISS-ESS Communication 8 RAP ..................................................................... |
2-26 |
003-328 IISS-ESS Communication 9 RAP ..................................................................... |
2-26 |
003-329 IISS-ESS Communication 10 RAP ................................................................... |
2-27 |
003-330 IISS-ESS Communication 11 RAP ................................................................... |
2-27 |
003-331 IISS-ESS Communication 12 RAP ................................................................... |
2-28 |
003-332 IISS-ESS Communication 13 RAP ................................................................... |
2-28 |
003-333 IISS-ESS Communication 14 RAP ................................................................... |
2-29 |
003-334 IISS-ESS Communication 15 RAP ................................................................... |
2-29 |
003-335 IISS-ESS Communication 16 RAP ................................................................... |
2-30 |
003-336 IISS-ESS Communication 17 RAP ................................................................... |
2-30 |
003-337 IISS-ESS Communication 18 RAP ................................................................... |
2-31 |
003-338 IISS-ESS Communication 19 RAP ................................................................... |
2-31 |
003-339 IISS-ESS Communication 20 RAP ................................................................... |
2-32 |
003-340 IISS-ESS Communication 21 RAP ................................................................... |
2-32 |
003-341 IISS-ESS Communication 22 RAP ................................................................... |
2-33 |
003-342 IISS-ESS Communication 23 RAP ................................................................... |
2-33 |
003-343 IISS-ESS Communication 24 RAP ................................................................... |
2-34 |
003-344 IISS_ESS X Hotline Power On RAP ................................................................. |
2-34 |
003-345 PIO Unlatched 1 RAP ....................................................................................... |
2-35 |
003-346 PIO Unlatched 2 RAP ....................................................................................... |
2-35 |
003-702 Different Magnification for Side 1 and Side 2 RAP ........................................... |
2-36 |
003-750 Book Duplex Documents RAP .......................................................................... |
2-36 |
003-751 Panther Capacity RAP ...................................................................................... |
2-37 |
003-752 600dpi Cannot be Scanned RAP ...................................................................... |
2-37 |
003-753 300dpi Cannot be Scanned RAP ...................................................................... |
2-38 |
003-754 Scan Recoverable Error RAP ........................................................................... |
2-38 |
003-755 S2X Command Error RAP ................................................................................ |
2-39 |
003-756 All Original Sheets are Blank RAP.................................................................... |
2-39 |
003-757 400dpi Cannot be Scanned RAP ...................................................................... |
2-40 |
003-760 Scan Settings RAP ........................................................................................... |
2-40 |
003-761 Incorrect Paper Tray Size RAP......................................................................... |
2-41 |
003-763 Adjustment Chart RAP...................................................................................... |
2-41 |
003-764 Image Overlay RAP .......................................................................................... |
2-42 |
003-780 Fax Scan Compression Fail RAP ..................................................................... |
2-42 |
003-795 AMS Limit RAP ................................................................................................. |
2-43 |
003-930 300 DPI Scan RAP ........................................................................................... |
2-43 |
2 Status Indicator RAPs |
|
003-931 400 DPI Scan RAP............................................................................................ |
2-44 |
003-932 600 DPI Scan RAP............................................................................................ |
2-44 |
003-933 300 DPI Scan RAP............................................................................................ |
2-45 |
003-934 400 DPI Scan RAP............................................................................................ |
2-45 |
003-935 600 DPI Scan RAP............................................................................................ |
2-46 |
003-940 Memory RAP..................................................................................................... |
2-46 |
003-941 Page Memory Insufficient RAP ......................................................................... |
2-47 |
003-942 Document Size Auto Detect RAP...................................................................... |
2-47 |
003-944 Image Repeat Count RAP................................................................................. |
2-48 |
003-946 Image Rotation (Copy APS) RAP ..................................................................... |
2-49 |
003-947 Return Documents Count RAP ......................................................................... |
2-49 |
003-948 Return Documents Mismatch RAP ................................................................... |
2-50 |
003-952 Document Color Mismatch RAP ....................................................................... |
2-50 |
003-955 Documents Size Exchange RAP....................................................................... |
2-51 |
003-956 Document Size Unknown Error RAP ................................................................ |
2-51 |
003-963 APS Object Tray RAP ....................................................................................... |
2-52 |
003-965 ATS/APS Paper Detect RAP............................................................................. |
2-52 |
003-966 ATS/APS Destination (IIT) RAP ........................................................................ |
2-53 |
003-967 DADF APS No Destination RAP ....................................................................... |
2-53 |
003-968 Punch Position Error RAP................................................................................. |
2-54 |
003-969 Punch Size Error RAP....................................................................................... |
2-54 |
003-971 Copy Prevention Code Detected RAP .............................................................. |
2-55 |
003-972 Maximum Stored Page RAP ............................................................................. |
2-55 |
003-973 Image Rotation RAP ......................................................................................... |
2-56 |
003-974 Next Original Specification RAP........................................................................ |
2-56 |
003-976 FAX Line Memory Overflow RAP...................................................................... |
2-57 |
003-977 Document Mismatch (Multiple Scan) RAP ........................................................ |
2-57 |
003-978 Color Document Mismatch RAP ....................................................................... |
2-58 |
003-980 Staple Position RAP.......................................................................................... |
2-58 |
003-981 Staple Size RAP................................................................................................ |
2-59 |
003-982 IITsc HDD Access Error RAP............................................................................ |
2-59 |
Chain 005 - DADF |
|
005-121 DADF Feed Out Sensor On Jam RAP .............................................................. |
2-61 |
005-122 DADF Simplex/Side 1 Pre Registration Sensor On Jam RAP .......................... |
2-62 |
005-123 DADF Simplex/Side 1 Registration Sensor On Jam RAP................................. |
2-63 |
005-125 DADF Registration Sensor Off Jam RAP.......................................................... |
2-64 |
005-131 DADF Invert Sensor On Jam (During Invert) RAP ............................................ |
2-64 |
005-132 DADF Invert Sensor On Jam RAP .................................................................... |
2-65 |
005-134 DADF Inverter Sensor Off Jam (During Invert) RAP......................................... |
2-65 |
005-135 DADF Side 2 Pre Registration Sensor On Jam RAP ........................................ |
2-66 |
005-136 DADF Side 2 Registration Sensor On Jam RAP............................................... |
2-66 |
005-139 DADF Invert Sensor Off Jam RAP.................................................................... |
2-67 |
005-145 DADF Registration Sensor Off Jam (Invert) RAP ............................................. |
2-67 |
005-146 DADF Pre Registration Sensor Off Jam RAP ................................................... |
2-68 |
005-147 DADF Pre Registration Sensor Off Jam (Invert) RAP....................................... |
2-68 |
005-194 Size Mismatch Jam On SS Mix-Size RAP ........................................................ |
2-69 |
005-196 Size Mismatch Jam On No Mix-Size RAP ........................................................ |
2-69 |
Initial Issue |
07/2011 |
Status Indicator RAPs |
|
|
|
WorkCentre 5335 Family Service Documentation |
2-1 |
|
005-197 Prohibit Combine Size Jam RAP ...................................................................... |
2-70 |
005-198 Too Short Size Jam RAP .................................................................................. |
2-70 |
005-199 Too Long Size Jam RAP................................................................................... |
2-71 |
005-210 DADF Download Fail RAP ................................................................................ |
2-71 |
005-275 DADF RAM Test Fail RAP ................................................................................ |
2-72 |
005-280 DADF EEPROM. Fail RAP ............................................................................... |
2-72 |
005-305 DADF Feeder Cover Interlock Open (when running) RAP ............................... |
2-73 |
005-500 DADF Write Error During Download RAP......................................................... |
2-73 |
005-906 DADF Feed Out Sensor Static Jam RAP.......................................................... |
2-74 |
005-907 DADF Pre Registration Sensor Static Jam RAP............................................... |
2-74 |
005-913 DADF Inverter Sensor Static Jam RAP ............................................................ |
2-75 |
005-915 DADF APS Sensor 1 Static Jam RAP .............................................................. |
2-75 |
005-916 DADF APS Sensor 2 Static Jam RAP .............................................................. |
2-76 |
005-917 DADF APS Sensor 3 Static Jam RAP .............................................................. |
2-76 |
005-940 DADF No Original RAP..................................................................................... |
2-77 |
005-941 Doc Number of Sheets is Insufficient RAP ....................................................... |
2-77 |
005-942 Doc Fault Loading on DADF RAP..................................................................... |
2-78 |
005-945 FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size (Cont) RAP............... |
2-78 |
005-946 SS-Size Mismatch Jam On No Mix-Size (Cont) RAP ....................................... |
2-79 |
005-947 FS-Size Mismatch Jam On No Mix-Size or SS Mix-Size RAP.......................... |
2-79 |
005-948 SS-Size Mismatch Jam On No Mix-Size RAP .................................................. |
2-80 |
010 Fuser
010-338 Fuser On Time Failure RAP.............................................................................. |
2-81 |
|
010-379 |
Fuser Hot Not Ready Return Time Failure RAP ............................................... |
2-82 |
010-420 |
Fuser Near End Of Life ..................................................................................... |
2-82 |
010-421 |
Fuser End Of Life.............................................................................................. |
2-83 |
010-398 |
Fuser Fan Fault RAP ........................................................................................ |
2-83 |
Chain 012 (Integrated Finisher)
012-132 (Integrated Finisher) Entrance Sensor ON Jam RAP ....................................... |
2-85 |
|
012-151 (Integrated Finisher) Compiler Exit Sensor OFF Jam RAP .............................. |
2-86 |
|
012-152 (Integrated Finisher) Compiler Exit Sensor ON Jam RAP ................................ |
2-87 |
|
012-161 (Integrated Finisher) Set Eject Jam RAP .......................................................... |
2-88 |
|
012-211 (Integrated Finisher) Stacker Tray Fail RAP ..................................................... |
2-89 |
|
012-221 (Integrated Finisher) Front Tamper Home Sensor ON Fail RAP ...................... |
2-91 |
|
012-223 (Integrated Finisher) Front Tamper Home Sensor OFF Fail RAP .................... |
2-92 |
|
012-224 (Integrated Finisher) Rear Tamper Home Sensor OFF Fail RAP ..................... |
2-93 |
|
012-259 (Integrated Finisher) Eject Home Sensor ON Fail RAP .................................... |
2-94 |
|
012-263 (Integrated Finisher) Rear Tamper Home Sensor ON Fail RAP....................... |
2-95 |
|
012-280 (Integrated Finisher) Eject Home Sensor OFF Fail RAP .................................. |
2-96 |
|
012-283 (Integrated Finisher) Set Clamp Home Sensor ON Fail RAP ........................... |
2-97 |
|
012-284 (Integrated Finisher) Set Clamp Home Sensor OFF Fail RAP ......................... |
2-98 |
|
012-291 (Integrated Finisher) Stapler Fail RAP .............................................................. |
2-99 |
|
012-301 |
(Integrated Finisher) Top Cover Interlock OPEN RAP...................................... |
2-100 |
012-302 |
(Integrated Finisher) Front Cover Interlock OPEN RAP ................................... |
2-101 |
012-903 |
(Integrated Finisher) Paper Remains at Compiler Exit Sensor RAP................. |
2-102 |
012-935 |
(Integrated Finisher) Paper Remains at Entrance Sensor RAP........................ |
2-102 |
Chain 012 (Finisher LX)
012-111 H-Transport Entrance Sensor Off Jam A RAP (LX).......................................... |
2-103 |
012-112 H-Transport Entrance Sensor On Jam A RAP (LX).......................................... |
2-103 |
012-126 H-Transport Entrance Sensor Off Jam B RAP (LX) .......................................... |
2-104 |
012-131 H-Transport Entrance Sensor On Jam B RAP (LX) .......................................... |
2-104 |
012-132 Finisher Entrance Sensor On Jam RAP (LX).................................................... |
2-105 |
012-151 Compiler Exit Sensor Off Jam RAP (LX)........................................................... |
2-105 |
012-152 Compiler Exit Sensor On Jam RAP (LX)........................................................... |
2-106 |
012-161 Finisher Set Eject Jam RAP (LX) ...................................................................... |
2-106 |
012-211 Stacker Tray Failure RAP (LX).......................................................................... |
2-107 |
012-212 Stacker Tray Upper Limit Failure RAP (LX) ...................................................... |
2-108 |
012-213 Stacker Tray Lower Limit Failure RAP (LX) ...................................................... |
2-109 |
012-221 Front Tamper Home Sensor On Failure RAP (LX) ........................................... |
2-110 |
012-223 Front Tamper Home Sensor Off Failure RAP (LX) ........................................... |
2-111 |
012-224 Rear Tamper Home Sensor Off Failure RAP (LX) ............................................ |
2-112 |
012-231 Punch Home Sensor On Fail RAP (LX) ............................................................ |
2-113 |
012-243 Booklet Folder Home Sensor On Fail RAP (LX) ............................................... |
2-114 |
012-249 Booklet Front Stapler Fail RAP (LX) ................................................................. |
2-114 |
012-260 Eject Clamp Home Sensor On Failure RAP (LX).............................................. |
2-115 |
012-263 Rear Tamper Failure RAP (LX)......................................................................... |
2-116 |
012-265 Booklet Folder Home Sensor OFF Fail RAP (LX)............................................. |
2-117 |
012-268 Booklet Rear Stapler Fail RAP (LX) .................................................................. |
2-117 |
012-269 Booklet Sub-CPU Communications Fail RAP (LX) ........................................... |
2-118 |
012-282 Eject Clamp Home Sensor Off Failure RAP (LX).............................................. |
2-118 |
012-283 Set Clamp Home Sensor On Failure RAP (LX) ................................................ |
2-119 |
012-284 Set Clamp Home Sensor Off Failure RAP (LX) ................................................ |
2-120 |
012-291 Stapler Failure RAP (LX)................................................................................... |
2-121 |
012-295 Stapler Move Position Sensor On Failure RAP (LX)......................................... |
2-122 |
012-296 Staple Move Sensor Off Failure RAP (LX)........................................................ |
2-122 |
012-300 Eject Cover Open RAP (LX).............................................................................. |
2-123 |
012-302 Finisher Front Cover Open RAP (LX) ............................................................... |
2-124 |
012-303 Finisher H-Transport Cover Open RAP (LX)..................................................... |
2-124 |
012-334 Download Mode Failure RAP (LX) .................................................................... |
2-125 |
012-500 Download Failure RAP (LX) .............................................................................. |
2-125 |
012-700 Punch Box Nearly Full RAP (LX) ...................................................................... |
2-126 |
012-901 H-Transport Entrance Sensor Static Jam RAP (LX) ......................................... |
2-126 |
012-903 Paper Remains at Compiler Exit Sensor RAP (LX) .......................................... |
2-127 |
012-905 Compiler Tray No Paper Sensor Static JAM RAP (LX)..................................... |
2-127 |
012-911 Stacker Lower Safety Warning RAP ................................................................. |
2-128 |
012-914 Stacker Tray Stapled Set Over Count RAP ...................................................... |
2-128 |
012-923 H-Transport Entrance Sensor Static Jam RAP (LX) ......................................... |
2-129 |
012-935 Paper at Finisher Entrance Sensor RAP (LX)................................................... |
2-129 |
012-949 Punch Box Missing RAP (LX) ........................................................................... |
2-130 |
012-965 Stapler Near Empty RAP .................................................................................. |
2-130 |
012-966 Scratch Sheet Compile RAP ............................................................................. |
2-131 |
012-969 IOT Center Tray Full RAP ................................................................................. |
2-131 |
Chain 013 (Finisher LX)
013-210 Booklet Staple Move Home Sensor ON RAP (LX)............................................ |
2-133 |
|
013-211 Booklet Staple Move Home Sensor OFF RAP (LX).......................................... |
2-134 |
|
013-212 Booklet Staple Move Position Sensor On Fail RAP (LX) .................................. |
2-135 |
|
013-213 |
Booklet Staple Move Position Sensor Off Fail RAP (LX) .................................. |
2-136 |
013-220 |
Folder Detect Fail RAP (LX).............................................................................. |
2-137 |
013-306 |
Booklet Safety Switches Open RAP (LX).......................................................... |
2-137 |
013-307 |
Booklet Cover Open RAP (LX).......................................................................... |
2-138 |
Status Indicator RAPs |
07/2011 |
Initial Issue |
|
|
|
|
2-2 |
WorkCentre 5335 Family Service Documentation |
Chain 016 - Controller |
|
016-362 Cont UI Fail-2 RAP............................................................................................ |
2-164 |
016-210 Software Option (HDD Not Exist) RAP ............................................................. |
2-139 |
016-364 Cont USB2.0 Host Fail RAP.............................................................................. |
2-164 |
016-211 Software Option (System Memory Low) RAP................................................... |
2-139 |
016-365 Cont USB2.0 Device Fail RAP .......................................................................... |
2-165 |
016-212 Software Option (Page Memory Low) RAP ...................................................... |
2-140 |
016-366 Cont HDD Fail-1 RAP ....................................................................................... |
2-165 |
016-213 Software Option (Printer PWB) RAP................................................................. |
2-140 |
016-367 Cont HDD Fail-2 RAP ....................................................................................... |
2-166 |
016-214 Software Option Fail (Fax CARD Not Exist) RAP ............................................. |
2-141 |
016-368 Cont Thumbnail Fail RAP.................................................................................. |
2-166 |
016-215 Software Option Fail (JPEG Board Not Exist) RAP .......................................... |
2-141 |
016-370 ESS Failure RAP............................................................................................... |
2-167 |
016-216 Software Option Fail (ExtMemory Not Exist) RAP ............................................ |
2-142 |
016-371 ESS USB1.1 Host Failure RAP......................................................................... |
2-167 |
016-217 Software Option Fail (Controller ROM does not Support Printer Kit) RAP ....... |
2-142 |
016-372 Cont HDD FileSystem Fail-A RAP .................................................................... |
2-168 |
016-218 PostScript (PS) Kit not Installed RAP ............................................................... |
2-143 |
016-373 Cont HDD FileSystem Fail-B RAP .................................................................... |
2-168 |
016-219 Software Option RAP........................................................................................ |
2-143 |
016-374 Cont HDD FileSystem Fail-C RAP ................................................................... |
2-169 |
016-229 SW Option Failure RAP .................................................................................... |
2-144 |
016-375 Cont HDD FileSystem Fail-D RAP ................................................................... |
2-169 |
016-230 SW Option Failed - PS Image Log Kit (License Required) RAP....................... |
2-144 |
016-376 Cont HDD FileSystem Fail-E RAP ................................................................... |
2-170 |
016-231 SW Option Failed - (Image Ext PWB Not Exist) RAP ....................................... |
2-145 |
016-377 Cont HDD FileSystem Fail-F RAP ................................................................... |
2-170 |
016-232 MRC HW Initialize RAP .................................................................................... |
2-145 |
016-378 Cont HDD FileSystem Fail-G RAP................................................................... |
2-171 |
016-233 SW Option Fail (USB Host Failed or Not Installed) RAP .................................. |
2-146 |
016-379 Cont HDD FileSystem Fail-H RAP ................................................................... |
2-171 |
016-234 XCP Out of Memory Error RAP ........................................................................ |
2-146 |
016-380 Cont HDD FileSystem Fail-I RAP..................................................................... |
2-172 |
016-235 XCP Internal Error RAP .................................................................................... |
2-147 |
016-381 Cont HDD FileSystem Fail-J RAP.................................................................... |
2-172 |
016-310 SSMM Job Log Full RAP .................................................................................. |
2-147 |
016-382 Cont HDD FileSystem Fail-P RAP ................................................................... |
2-173 |
016-311 Scanner Install RAP.......................................................................................... |
2-148 |
016-400 802.1x Authentication Failure RAP ................................................................... |
2-173 |
016-312 SW Option Fail (Hybrid Water Mark Not Exist) RAP......................................... |
2-148 |
016-401 802.1x EAP Type Not Supported RAP.............................................................. |
2-174 |
016-313 Hybrid Water Mark Setting Mismatch RAP ....................................................... |
2-149 |
016-402 802.1x Authentication Failure by Timing Out RAP............................................ |
2-174 |
016-314 Hybrid Water Mark Not Exist RAP .................................................................... |
2-149 |
016-403 802.1x Certificate Failure RAP.......................................................................... |
2-175 |
016-315 IIT Interface RAP .............................................................................................. |
2-150 |
016-404 802.1x Inside Failure RAP ................................................................................ |
2-175 |
016-316 Page Memory Not Detected RAP ..................................................................... |
2-150 |
016-405 Certificate DB File Error RAP............................................................................ |
2-176 |
016-317 Page Memory ErrorStandard RAP ................................................................. |
2-151 |
016-406 802.1x Client Certificate Failure RAP............................................................... |
2-176 |
016-318 Page Memory ErrorOption RAP ..................................................................... |
2-151 |
016-407 XCP Plug-in Security Exception RAP ............................................................... |
2-177 |
016-320 Doc Conversion SW Error RAP ........................................................................ |
2-152 |
016-408 XCP Invalid Plug-in RAP................................................................................... |
2-177 |
016-321 Fax Module RAP............................................................................................... |
2-152 |
016-409 XCP Plug-in Version Incompatible RAP............................................................ |
2-178 |
016-322 JBA Account Full RAP ...................................................................................... |
2-153 |
016-410 XCP Plug-in Property Invalid RAP .................................................................... |
2-178 |
016-323 B Formatting RAP ............................................................................................. |
2-153 |
016-411 XCP Unsupported Class Version RAP.............................................................. |
2-179 |
016-325 Using Personal Certificate RAP ........................................................................ |
2-154 |
016-412 XCP Plug-in Misc Error RAP............................................................................. |
2-179 |
016-326 Cont-UI Cable Connection Fail RAP................................................................. |
2-154 |
016-450 SMB Host Name Duplicated RAP ..................................................................... |
2-180 |
016-328 Cont-MCU Cable Connection Fail RAP ........................................................... |
2-155 |
016-453 Dynamic DNS - IPv6 Address Dynamic Update Error RAP .............................. |
2-180 |
016-330 Memory Diag Fail-1 RAP .................................................................................. |
2-155 |
016-454 DNS Dynamic Update RAP............................................................................... |
2-181 |
016-331 Memory Diag Fail-2 RAP .................................................................................. |
2-156 |
016-455 SMTP Server Time-out RAP ............................................................................. |
2-181 |
016-332 Memory Diag Fail-3 RAP .................................................................................. |
2-156 |
016-456 SMTP Time Asynchronous RAP ....................................................................... |
2-182 |
016-335 ROM Diag Fail-1 RAP....................................................................................... |
2-157 |
016-461 Under Non-Transmitted Image Log Stagnation RAP ........................................ |
2-182 |
016-336 ESS Program ROM Fail-2 RAP ........................................................................ |
2-157 |
016-500 Downloader Fail RAP........................................................................................ |
2-183 |
016-337 ESS ProgramROM Fail-3 RAP ......................................................................... |
2-158 |
016-502 ROM Write RAP ................................................................................................ |
2-183 |
016-338 ESS FontROM Fail-1 RAP................................................................................ |
2-158 |
016-503 SMTP Redirector RAP ...................................................................................... |
2-184 |
016-339 ESS FontROM Fail-2 RAP................................................................................ |
2-159 |
016-504 Redirector POP Server RAP ............................................................................. |
2-184 |
016-340 ESS FontROM Fail-3 RAP................................................................................ |
2-159 |
016-505 Redirector POP Authentication RAP................................................................. |
2-185 |
016-341 ESS FontROM Fail-4 RAP................................................................................ |
2-160 |
016-506 Image Log RAP................................................................................................. |
2-185 |
016-342 ESS RTC Failure RAP ...................................................................................... |
2-160 |
016-507 Image Log Send RAP ....................................................................................... |
2-186 |
016-345 ESS NV-Memory Failure RAP .......................................................................... |
2-161 |
016-508 Image Log RAP................................................................................................. |
2-186 |
016-347 ESS PageMemory Failure RAP ........................................................................ |
2-161 |
016-509 Image Log RAP................................................................................................. |
2-187 |
016-348 ESS PageMemory Failure-2 RAP..................................................................... |
2-162 |
016-510 Image Log RAP................................................................................................. |
2-187 |
016-350 ESS EEPROM DIAG Failure 1 RAP ................................................................. |
2-162 |
016-511 Image Log RAP................................................................................................. |
2-188 |
016-351 ESS EEPROM DIAG Failure 2 RAP ................................................................. |
2-163 |
016-512 Image Log RAP................................................................................................. |
2-188 |
016-360 Cont UI Fail-1 RAP ........................................................................................... |
2-163 |
016-513 SMTP Server Reception Error RAP .................................................................. |
2-189 |
|
|
016-514 XPS Error RAP.................................................................................................. |
2-189 |
|
|
|
|
Initial Issue |
07/2011 |
Status Indicator RAPs |
|
|
|
||
WorkCentre 5335 Family Service Documentation |
|
2-3 |
|
016-515 XPS Short of Memory RAP............................................................................... |
2-190 |
016-583 Lock Folder Creation Failure RAP .................................................................... |
2-216 |
016-516 XPS Print Ticket Description Error RAP ........................................................... |
2-190 |
016-584 Folder Creation Failure RAP ............................................................................. |
2-216 |
016-517 PS Booklet Illegal Color Mode Change RAP .................................................... |
2-191 |
016-585 File Delete Failure RAP..................................................................................... |
2-217 |
016-518 PS Booklet Conflict WM RAP ........................................................................... |
2-191 |
016-586 Lock Folder Delete Failure RAP........................................................................ |
2-217 |
016-519 Device DV - Reached Limit RAP ...................................................................... |
2-192 |
016-587 Folder Delete Failure RAP ................................................................................ |
2-218 |
016-522 LDAP RAP ........................................................................................................ |
2-192 |
016-588 Data Write-in Failure RAP................................................................................. |
2-218 |
016-523 LDAP RAP ........................................................................................................ |
2-193 |
016-589 Data Read Failure RAP..................................................................................... |
2-219 |
016-524 LDAP RAP ........................................................................................................ |
2-193 |
016-590 Data Reading Failure from FTP Server RAP ................................................... |
2-219 |
016-525 LDAP RAP ........................................................................................................ |
2-194 |
016-591 FTP Scan Filing Policy Injustice RAP .............................................................. |
2-220 |
016-526 LDAP RAP ........................................................................................................ |
2-194 |
016-592 NEXTNAME.DAT File Access Error in FTP RAP............................................. |
2-220 |
016-527 LDAP RAP ........................................................................................................ |
2-195 |
016-593 Internal Scan Error RAP.................................................................................... |
2-221 |
016-529 Remote Download Server Time-out RAP ......................................................... |
2-195 |
016-594 TYPE Command Failure RAP........................................................................... |
2-221 |
016-533 Kerberos Authentication Protocol Error 37 RAP ............................................... |
2-196 |
016-595 Port Command Failure RAP.............................................................................. |
2-222 |
016-534 LDAP RAP ........................................................................................................ |
2-196 |
016-596 CDUP command failure in FTP RAP ............................................................... |
2-222 |
016-535 Remote Download File Access Error RAP........................................................ |
2-197 |
016-597 Same Name File Exists in FTP Server RAP .................................................... |
2-223 |
016-536 Host Name Resolution Error in Remote Download RAP .................................. |
2-197 |
016-598 E-mail Message Oversize RAP......................................................................... |
2-223 |
016-537 Remote Download Server Connection Error RAP ............................................ |
2-198 |
016-599 E-mail Message Oversize RAP......................................................................... |
2-224 |
016-538 Remote Download File Write Error RAP........................................................... |
2-198 |
016-600 Key Operator Authentication Locked RAP ........................................................ |
2-224 |
016-539 LDAP RAP ........................................................................................................ |
2-199 |
016-601 Illegal Access Detection RAP............................................................................ |
2-225 |
016-543 Attestation Agent Error 543 (REALM_UNKNOWN) RAP ................................. |
2-199 |
016-603 HDD not found Fail RAP ................................................................................... |
2-225 |
016-545 Attestation Agent Error 545 (CLOCKSKEW_ERR) RAP .................................. |
2-200 |
016-604 Debug Log by System RAP .............................................................................. |
2-226 |
016-546 Attestation Agent Error 546 RAP ...................................................................... |
2-200 |
016-605 Debug Log by ExtCont RAP.............................................................................. |
2-226 |
016-548 Attestation Agent Error 548 (UNREGISTERED_DEVICE) RAP....................... |
2-201 |
016-700 Password is Under Minimum RAP.................................................................... |
2-227 |
016-553 Attestation Agent Error 553 (VERSION_MISMATCH) RAP ............................. |
2-201 |
016-701 ART EX Memory Expended RAP...................................................................... |
2-227 |
016-554 Attestation Agent Error 554 (CONFIGRATION_ERROR) RAP ........................ |
2-202 |
016-702 Out of Page Buffer RAP .................................................................................... |
2-228 |
016-555 Attestation Agent Error 555 (SERVICE_ISNOT_WORKING) RAP .................. |
2-202 |
016-703 E-mail To Invalid Box RAP................................................................................ |
2-228 |
016-556 Attestation Agent Error 556 (SERVICE_IS_PROCESSING) RAP.................... |
2-203 |
016-704 Mailbox Full RAP............................................................................................... |
2-229 |
016-557 Attestation Agent Error 557 (INTERNAL_ERROR) RAP .................................. |
2-203 |
016-705 Secure Print RAP.............................................................................................. |
2-229 |
016-558 Attestation Agent Error 558 (MISC_ERR) RAP ................................................ |
2-204 |
016-706 Maximum Users Exceeded RAP....................................................................... |
2-230 |
016-559 Remote Download Parameter Error RAP ......................................................... |
2-204 |
016-707 Sample Print RAP ............................................................................................. |
2-230 |
016-560 Attestation Agent Error 560 RAP ...................................................................... |
2-205 |
016-708 HDD Full Annotation/Watermark RAP .............................................................. |
2-231 |
016-562 Attestation Agent Error 562 RAP ...................................................................... |
2-205 |
016-709 ART EX Command RAP ................................................................................... |
2-231 |
016-563 ImageLog Memory Full (Exp. Kit) RAP ............................................................. |
2-206 |
016-710 Delayed Print RAP ............................................................................................ |
2-232 |
016-564 Remote Download Server Authentication Failed RAP...................................... |
2-206 |
016-711 E-mail Transmission Size Limit RAP................................................................. |
2-232 |
016-565 Backup Restore Error RAP ............................................................................... |
2-207 |
016-712 Panther Capacity (I-Formatted) RAP ................................................................ |
2-233 |
016-566 NVM Backup Restore Condition Error RAP...................................................... |
2-207 |
016-713 Security Box Password RAP............................................................................. |
2-233 |
016-567 NVM Backup Capacity Full RAP....................................................................... |
2-208 |
016-714 Security Box Enable RAP ................................................................................. |
2-234 |
016-568 NVM Backup Restore Failed RAP .................................................................... |
2-208 |
016-715 ESCP Form Invalid Password RAP .................................................................. |
2-234 |
016-569 Attestation Agent Error 569 RAP ...................................................................... |
2-209 |
016-716 TIFF Data Overflow RAP .................................................................................. |
2-235 |
016-570 Job Ticket Out of Memory RAP ........................................................................ |
2-209 |
016-717 Fax/affix Send RAP........................................................................................... |
2-235 |
016-571 Job Ticket Parameter Mismatch RAP ............................................................... |
2-210 |
016-718 PCL6 Memory RAP........................................................................................... |
2-236 |
016-572 Job Ticket Media Error RAP ............................................................................. |
2-210 |
016-719 Out of PCL Memory RAP .................................................................................. |
2-236 |
016-573 Job Ticket Parse Error RAP.............................................................................. |
2-211 |
016-720 PCL Command RAP ......................................................................................... |
2-237 |
016-574 Host Name Error RAP....................................................................................... |
2-211 |
016-721 Other Errors RAP .............................................................................................. |
2-237 |
016-575 DNS Server Error in FTP RAP.......................................................................... |
2-212 |
016-722 Staple Position RAP.......................................................................................... |
2-238 |
016-576 Server Connection Error in FTP RAP ............................................................... |
2-212 |
016-723 Punch Position Error RAP................................................................................. |
2-238 |
016-577 FTP Service RAP.............................................................................................. |
2-213 |
016-724 Staple Position RAP.......................................................................................... |
2-239 |
016-578 Login/Password Error RAP ............................................................................... |
2-213 |
016-725 B-Formatter Image RAP.................................................................................... |
2-239 |
016-579 Scanning Picture Error RAP ............................................................................. |
2-214 |
016-726 PDL Auto Switch RAP....................................................................................... |
2-240 |
016-580 File Name Acquisition Failure RAP................................................................... |
2-214 |
016-727 Printer Request RAP......................................................................................... |
2-240 |
016-581 File Name Suffix Limit Error RAP...................................................................... |
2-215 |
016-728 TIFF Data Unsupported RAP ............................................................................ |
2-241 |
016-582 File Creation Failure RAP ................................................................................. |
2-215 |
016-729 TIFF Data Size RAP.......................................................................................... |
2-241 |
|
|
|
|
Status Indicator RAPs |
07/2011 |
Initial Issue |
|
|
|
||
|
2-4 |
WorkCentre 5335 Family Service Documentation |
|
016-730 ART Command Unsupported RAP ................................................................... |
2-242 |
016-782 Scan Server Login Error RAP .......................................................................... |
2-268 |
|
016-731 TIFF Data Invalid RAP ...................................................................................... |
2-242 |
016-783 Invalid Server Path RAP .................................................................................. |
2-268 |
|
016-732 Form Not Registered RAP ................................................................................ |
2-243 |
016-784 Server Write Error RAP.................................................................................... |
2-269 |
|
016-733 Destination Address RAP ................................................................................. |
2-243 |
016-785 Server HD Full RAP ......................................................................................... |
2-269 |
|
016-734 Destination Report Output Error RAP .............................................................. |
2-244 |
016-786 HD Full-Scan Write Error RAP .......................................................................... |
2-270 |
|
016-735 Updating Job Template RAP ............................................................................ |
2-244 |
016-787 Invalid Server IP ADD RAP.............................................................................. |
2-270 |
|
016-736 Remote Directory Lock Error RAP ................................................................... |
2-245 |
016-787 Invalid Server IP Address RAP ........................................................................ |
2-271 |
|
016-737 Remote Lock Directory Remove Error RAP..................................................... |
2-245 |
016-788 Retrieve to Browser Failure RAP ...................................................................... |
2-271 |
|
016-738 PS Booklet Output Size Illegal RAP.................................................................. |
2-246 |
016-789 HD Full - Job Memory RAP.............................................................................. |
2-272 |
|
016-739 Mismatch Between PS Booklet and Output RAP.............................................. |
2-246 |
016-790 E-mail Fragment Over RAP .............................................................................. |
2-272 |
|
016-740 PS Booklet Output Tray Incorrect RAP............................................................. |
2-247 |
016-791 File Retrieve Fail RAP...................................................................................... |
2-273 |
|
016-741 Cannot Shift to Download Mode Failure RAP................................................... |
2-247 |
016-792 Specified Job Not Found RAP .......................................................................... |
2-273 |
|
016-742 Download Data Product ID Error RAP .............................................................. |
2-248 |
016-793 MF I/O HD Full RAP.......................................................................................... |
2-274 |
|
016-743 Download Data Model Mismatch RAP.............................................................. |
2-248 |
016-794 Media Reader Not Installed RAP ...................................................................... |
2-274 |
|
016-744 Download Data CheckSum Error RAP ............................................................. |
2-249 |
016-795 Media Reader Format Error RAP...................................................................... |
2-275 |
|
016-745 XPJL Soft Failure RAP...................................................................................... |
2-249 |
016-796 Document Insert Operation Error RAP.............................................................. |
2-275 |
|
016-746 Unsupported PDF File RAP .............................................................................. |
2-250 |
016-797 Media Reader Image File Read Error RAP....................................................... |
2-276 |
|
016-747 Insufficient Memory RAP .................................................................................. |
2-250 |
016-798 No Trust Marking Option RAP........................................................................... |
2-276 |
|
016-748 HDD Full RAP ................................................................................................... |
2-251 |
016-799 Print Instruction Failure RAP............................................................................. |
2-277 |
|
016-749 JCL Syntax Error RAP ...................................................................................... |
2-251 |
016-910 Required Resource Not Ready (IOTsc detect) RAP ......................................... |
2-277 |
|
016-750 Print Job RAP ................................................................................................... |
2-252 |
016-911 Multi-Paper Required On A Single Tray RAP .................................................. |
2-278 |
|
016-751 PDF Error RAP ................................................................................................. |
2-252 |
016-940 Duplex Output Side 1 and 2 Size Difference RAP ............................................ |
2-278 |
|
016-752 PDF Memory Limit RAP.................................................................................... |
2-253 |
016-941 Booklet Mixed-in-Size Image Detected RAP..................................................... |
2-279 |
|
016-753 PDF PassWord Mismatch RAP ........................................................................ |
2-253 |
016-942 Duplex Size Difference Between Side 1 and 2 RAP ......................................... |
2-279 |
|
016-754 PDF LZW Not Installed RAP............................................................................. |
2-254 |
016-943 Insert doc Duplex Mix Size NG RAP................................................................. |
2-280 |
|
016-755 PDF Print Prohibited RAP................................................................................. |
2-254 |
016-944 Documents Merged NG RAP ............................................................................ |
2-280 |
|
016-756 Deuteron-Prohibit Service RAP ........................................................................ |
2-255 |
016-945 Insert Doc Duplex Print NG RAP ...................................................................... |
2-281 |
|
016-757 Auditron-Invalid User RAP ................................................................................ |
2-255 |
016-946 Insert Doc NG RAP ........................................................................................... |
2-281 |
|
016-758 Auditron-Disabled Function RAP ...................................................................... |
2-256 |
016-947 APS No Destination Error RAP ......................................................................... |
2-282 |
|
016-759 Auditron-Reached Limit RAP ............................................................................ |
2-256 |
016-948 Small Book Action NG RAP .............................................................................. |
2-282 |
|
016-760 PS Decompose Failure RAP............................................................................. |
2-257 |
016-949 Insert Mix Doc NG RAP .................................................................................... |
2-283 |
|
016-761 FIFO Empty RAP .............................................................................................. |
2-257 |
016-981 HDD Access Failure RAP ................................................................................. |
2-283 |
|
016-762 Print LANG Not Installed RAP .......................................................................... |
2-258 |
016-982 HDD Access Error 2 RAP ................................................................................. |
2-284 |
|
016-763 POP Server Not Found RAP............................................................................. |
2-258 |
016-983 Image Log HDD Full RAP ................................................................................. |
2-284 |
|
016-764 SMTP Server Connect Error RAP..................................................................... |
2-259 |
016-985 Data Size Over Flow (Scan to E-mail) RAP ...................................................... |
2-285 |
|
016-765 SMTP Server HD Full RAP ............................................................................... |
2-259 |
Chain 018 - Network |
|
|
016-766 SMTP Server File System Error RAP |
2-260 |
|
||
018-400 IPSEC Error (Configuration Mismatch) RAP |
2-287 |
|||
016-767 Invalid E-mail Address RAP |
2-260 |
|||
018-401 Inconsistent SIP Configuration RAP |
2-287 |
|||
016-768 Invalid Sender Address RAP |
2-261 |
|||
018-402 SIP Server Communication Fail RAP |
2-288 |
|||
016-769 SMTP Server Unsupported DSN RAP |
2-261 |
|||
018-403 SIP Registration Fail (Authentication) RAP |
2-288 |
|||
016-770 FAX Function Cancelled RAP |
2-262 |
|||
018-404 SIP Registration Fail (Other) RAP |
2-289 |
|||
016-771 Scan Data Repository Error (DNS Address) RAP |
2-262 |
|||
018-500 CA Message Receiver Boot Error (S_cert lost) RAP |
2-289 |
|||
016-772 Scan Data Repository ERR (DNS Library) RAP |
2-263 |
|||
018-501 CA Server Connection Error RAP |
2-290 |
|||
016-773 Invalid IP Address RAP |
2-263 |
|||
018-502 Login Failure in SMB RAP |
2-290 |
|||
016-774 HD Full - Compression Convert RAP |
2-264 |
|||
018-503 CA Message Receiver Timeout RAP |
2-291 |
|||
016-775 HD Full - Image Convert RAP |
2-264 |
|||
018-504 CA Session ID Mismatch RAP |
2-291 |
|||
016-776 Image Convert Error RAP |
2-265 |
|||
018-505 SMB-DOS Protocol Error RAP |
2-292 |
|||
016-777 HD Access ERR-Image Convert RAP |
2-265 |
|||
018-506 CA Field ID Mismatch RAP |
2-292 |
|||
016-778 HD Full - Scan Image Convert RAP |
2-266 |
|||
018-507 CA Credential Error RAP |
2-293 |
|||
016-779 Scan Image Conversion Error RAP |
2-266 |
|||
018-508 CA Server Fatal Error RAP |
2-293 |
|||
016-780 HD Access ERR-Image Convert RAP |
2-267 |
|||
018-509 Template Parameter Conflict RAP |
2-294 |
|||
016-781 Scan Server Connect Error RAP |
2-267 |
|||
|
|
|||
|
|
|
|
|
Initial Issue |
07/2011 |
Status Indicator RAPs |
||
|
|
|||
WorkCentre 5335 Family Service Documentation |
|
2-5 |
|
|
018-510 Host Name Solution Error in BMLinkS RAP ..................................................... |
2-294 |
018-583 NW Server Disk Error RAP ............................................................................... |
2-320 |
018-511 DNS Server Un-sets Up in BMLinkS RAP ........................................................ |
2-295 |
018-584 NW Server Access Fail RAP............................................................................. |
2-321 |
018-512 Service Connect Error in BMLinkS RAP ........................................................... |
2-295 |
018-585 Netware Error in Use RAP ................................................................................ |
2-321 |
018-513 BMLinkS Service Not Found RAP .................................................................... |
2-296 |
018-586 Netware Login Fail RAP.................................................................................... |
2-322 |
018-514 BMLinkS Access-Right-Violation RAP .............................................................. |
2-296 |
018-587 File Duplication Fail RAP .................................................................................. |
2-322 |
018-515 BMLinkS Storage-Access-Error RAP................................................................ |
2-297 |
018-588 Scan Filing Policy Invalid RAP.......................................................................... |
2-323 |
018-516 BMLinkS Unsupported-attribute RAP ............................................................... |
2-297 |
018-589 NEXTNAME.DAT Error RAP............................................................................. |
2-323 |
018-517 BMLinkS Storage-Full RAP............................................................................... |
2-298 |
018-590 Same Name Exists RAP ................................................................................... |
2-324 |
018-518 BMLinkS Operation-Not-Available RAP............................................................ |
2-298 |
018-591 File Name Suffix Limit Over RAP...................................................................... |
2-324 |
018-519 BMLinkS Unknown-error RAP .......................................................................... |
2-299 |
018-592 Lock Folder Create Fail RAP ............................................................................ |
2-325 |
018-520 Internal Error in BMLinkS Scan RAP ................................................................ |
2-299 |
018-593 Lock Folder Delete Fail RAP............................................................................. |
2-325 |
018-521 Request Send Failure in BMLinkS RAP............................................................ |
2-300 |
018-595 LDAP Protocol Error 595 RAP .......................................................................... |
2-326 |
018-522 Response Receive Failure in BMLinkS RAP .................................................... |
2-300 |
018-596 LDAP Protocol Error 596 RAP .......................................................................... |
2-326 |
018-523 Image Send Failure in BMLinkS RAP ............................................................... |
2-301 |
018-701 LDAP Protocol Error 01 RAP ............................................................................ |
2-327 |
018-524 Invalid Device Network Setting RAP................................................................. |
2-301 |
018-702 LDAP Protocol Error 02 RAP ............................................................................ |
2-327 |
018-525 HDD Full or HDD Access Error RAP ................................................................ |
2-302 |
018-703 LDAP Protocol Error 03 RAP ............................................................................ |
2-328 |
018-526 Rejected to be Refresh RAP............................................................................. |
2-302 |
018-704 LDAP Protocol Error 04 RAP ............................................................................ |
2-328 |
018-527 JT Monitor Internal Error RAP........................................................................... |
2-303 |
018-705 LDAP Protocol Error 05 RAP ............................................................................ |
2-329 |
018-528 Soap Request Error RAP.................................................................................. |
2-303 |
018-706 LDAP Protocol Error 06 RAP ............................................................................ |
2-329 |
018-529 Duplicate Scan Request RAP ........................................................................... |
2-304 |
018-707 LDAP Protocol Error 07 RAP ............................................................................ |
2-330 |
018-530 Authentication Error RAP.................................................................................. |
2-304 |
018-708 LDAP Protocol Error 08 RAP ............................................................................ |
2-330 |
018-531 Failed to Create a New Job RAP ...................................................................... |
2-305 |
018-710 LDAP Protocol Error 09 RAP ............................................................................ |
2-331 |
018-532 Too Many Jobs to Create a New Job RAP ....................................................... |
2-305 |
018-711 LDAP Protocol Error 11 RAP ............................................................................ |
2-331 |
018-543 Shared Name Error in SMB Server RAP .......................................................... |
2-306 |
018-712 LDAP Protocol Error 12 RAP ............................................................................ |
2-332 |
018-547 Number Restriction Over of SMB Scan Users RAP.......................................... |
2-306 |
018-713 LDAP Protocol Error 13 RAP ............................................................................ |
2-332 |
018-556 HTTP Server Script Error RAP ......................................................................... |
2-307 |
018-714 LDAP Protocol Error 14 RAP ............................................................................ |
2-333 |
018-557 HTTP Invalid Char in Filename RAP ................................................................ |
2-307 |
018-716 LDAP Protocol Error 16 RAP ............................................................................ |
2-333 |
018-558 HTTP File Not Found RAP................................................................................ |
2-308 |
018-717 LDAP Protocol Error 17 RAP ............................................................................ |
2-334 |
018-559 HTTP File Duplication Fail RAP........................................................................ |
2-308 |
018-718 LDAP Protocol Error 18 RAP ............................................................................ |
2-334 |
018-560 HTTP Server Login Fail RAP ............................................................................ |
2-309 |
018-719 LDAP Protocol Error 19 RAP ............................................................................ |
2-335 |
018-561 HTTP Server Not Found RAP........................................................................... |
2-309 |
018-720 LDAP Protocol Error 20 RAP ............................................................................ |
2-335 |
018-562 HTTP Client Error RAP ..................................................................................... |
2-310 |
018-721 LDAP Protocol Error 21 RAP ............................................................................ |
2-336 |
018-563 HTTP Server Error RAP.................................................................................... |
2-310 |
018-725 Kerberos Authentication Protocol Error (22) RAP............................................. |
2-336 |
018-564 Host Name Solution Error in HTTP RAP .......................................................... |
2-311 |
018-726 Kerberos Authentication Protocol Error (70) RAP............................................. |
2-337 |
018-565 Proxy Name Solution Error in HTTP RAP......................................................... |
2-311 |
018-727 Kerberos Authentication Protocol Error (71) RAP............................................. |
2-337 |
018-566 Server Connect Error in HTTP RAP ................................................................. |
2-312 |
018-728 Kerberos Authentication Protocol Error (72) RAP............................................. |
2-338 |
018-567 HTTP Server Access Fail RAP ......................................................................... |
2-312 |
018-732 LDAP Protocol Error 32 RAP ............................................................................ |
2-338 |
018-568 HTTP Server SSL Access Fail RAP ................................................................. |
2-313 |
018-733 LDAP Protocol Error 33 RAP ............................................................................ |
2-339 |
018-569 HTTP Server Certificate Fail RAP..................................................................... |
2-313 |
018-734 LDAP Protocol Error 34 RAP ............................................................................ |
2-339 |
018-570 HTTP Certificate Fail RAP ................................................................................ |
2-314 |
018-735 LDAP Protocol Error 35 RAP ............................................................................ |
2-340 |
018-571 Internal Error in Scan RAP................................................................................ |
2-314 |
018-736 LDAP Protocol Error 36 RAP ............................................................................ |
2-340 |
018-572 Invalid Char in Context RAP ............................................................................. |
2-315 |
018-748 LDAP Protocol Error 48 RAP ............................................................................ |
2-341 |
018-573 Invalid Char in Server RAP ............................................................................... |
2-315 |
018-749 LDAP Protocol Error 49 RAP ............................................................................ |
2-341 |
018-574 Invalid Char in Volume RAP ............................................................................. |
2-316 |
018-750 LDAP Protocol Error 50 RAP ............................................................................ |
2-342 |
018-575 Invalid Char in Login RAP................................................................................. |
2-316 |
018-751 LDAP Protocol Error 51 RAP ............................................................................ |
2-342 |
018-576 Invalid Char in Path RAP .................................................................................. |
2-317 |
018-752 LDAP Protocol Error 52 RAP ............................................................................ |
2-343 |
018-577 Invalid Char in File RAP.................................................................................... |
2-317 |
018-753 LDAP Protocol Error 53 RAP ............................................................................ |
2-343 |
018-578 NW Server Not Found RAP .............................................................................. |
2-318 |
018-754 LDAP Protocol Error 54 RAP ............................................................................ |
2-344 |
018-579 NW Server Disk Full RAP ................................................................................. |
2-318 |
018-764 LDAP Protocol Error 64 RAP ............................................................................ |
2-344 |
018-580 Netware Invalid Volume RAP............................................................................ |
2-319 |
018-765 LDAP Protocol Error RAP ................................................................................. |
2-345 |
018-581 Netware Invalid Path RAP ................................................................................ |
2-319 |
018-766 LDAP Protocol Error 66 RAP ............................................................................ |
2-345 |
018-582 Access Right Fail RAP...................................................................................... |
2-320 |
018-767 LDAP Protocol Error 67 RAP ............................................................................ |
2-346 |
|
|
|
|
Status Indicator RAPs |
07/2011 |
Initial Issue |
|
|
|
||
|
2-6 |
WorkCentre 5335 Family Service Documentation |
|
018-768 LDAP Protocol Error 68 RAP ............................................................................ |
2-346 |
018-769 LDAP Protocol Error 69 RAP ............................................................................ |
2-347 |
018-770 LDAP Protocol Error 70 RAP ............................................................................ |
2-347 |
018-771 LDAP Protocol Error 71 RAP ............................................................................ |
2-348 |
018-780 LDAP Protocol Error 80 RAP ............................................................................ |
2-348 |
018-781 LDAP Protocol Error 81 RAP ............................................................................ |
2-349 |
018-782 LDAP Protocol Error 82 RAP ............................................................................ |
2-349 |
018-783 LDAP Protocol Error 83 RAP ............................................................................ |
2-350 |
018-784 LDAP Protocol Error 84 RAP ............................................................................ |
2-350 |
018-785 LDAP Protocol Error 85 RAP ............................................................................ |
2-351 |
018-786 LDAP Protocol Error 86 RAP ............................................................................ |
2-351 |
018-787 LDAP Protocol Error 87 RAP ............................................................................ |
2-352 |
018-788 LDAP Protocol Error 88 RAP ............................................................................ |
2-352 |
018-789 LDAP Protocol Error 89 RAP ............................................................................ |
2-353 |
018-790 LDAP Protocol Error 90 RAP ............................................................................ |
2-353 |
018-791 LDAP Protocol Error 91 RAP ............................................................................ |
2-354 |
018-792 LDAP Protocol Error 92 RAP ............................................................................ |
2-354 |
018-793 LDAP Protocol Error 93 RAP ............................................................................ |
2-355 |
018-794 LDAP Protocol Error 94 RAP ............................................................................ |
2-355 |
018-795 LDAP Protocol Error 95 RAP ............................................................................ |
2-356 |
018-796 LDAP Protocol Error 96 RAP ............................................................................ |
2-356 |
018-797 LDAP Protocol Error 97 RAP ............................................................................ |
2-357 |
Chain 021 - FDI
021-215 Invalid Accessory Type RAP............................................................................ |
2-359 |
|
021-360 Accessory Fail RAP .......................................................................................... |
2-359 |
|
021-515 Wrong M/C Type Code RAP............................................................................. |
2-360 |
|
021-516 Wrong Serial Number RAP ............................................................................... |
2-360 |
|
021-523 Internal Error RAP............................................................................................. |
2-361 |
|
021-524 Inconsistency of Installation Status RAP .......................................................... |
2-361 |
|
021-525 Inconsistency of Withdrawal Status RAP.......................................................... |
2-362 |
|
021-528 Communication Setting Error RAP ................................................................... |
2-362 |
|
021-733 Accessory Error RAP ....................................................................................... |
2-363 |
|
021-941 Scan Service Paused By Disable RAP ............................................................. |
2-363 |
|
021-942 Scan Service Paused By Color Mode RAP ...................................................... |
2-364 |
|
021-943 |
Print Service Paused By Disable RAP.............................................................. |
2-364 |
021-944 |
Print Service Paused By Color Mode RAP ....................................................... |
2-365 |
021-945 |
Service Paused By Disable RAP ...................................................................... |
2-365 |
021-946 |
Service Paused By Color Mode RAP................................................................ |
2-366 |
Chain 024 - Controller Communications
024-340 IOT-ESS Communication 1 RAP ...................................................................... |
2-367 |
||
024-341 IOT-ESS Communication 2 RAP ...................................................................... |
2-367 |
||
024-342 IOT-ESS Communication 3 RAP ...................................................................... |
2-368 |
||
024-343 IOT-ESS Communication 4 RAP ...................................................................... |
2-368 |
||
024-345 IOT-ESS Communication 5 RAP ...................................................................... |
2-369 |
||
024-346 IOT-ESS Communication 6 |
RAP ...................................................................... |
2-369 |
|
024-347 IOT-ESS Communication 7 |
RAP ...................................................................... |
2-370 |
|
024-348 |
IOT-ESS Communication 8 |
RAP ...................................................................... |
2-370 |
024-349 |
IOT-ESS Communication 9 |
RAP ...................................................................... |
2-371 |
024-350 |
IOT-ESS Communication 10 RAP .................................................................... |
2-371 |
|
024-351 |
IOT-ESS Communication 11 RAP .................................................................... |
2-372 |
|
024-352 IOT-ESS Communication 12 RAP .................................................................... |
2-372 |
|
024-353 IOT-ESS Communication 13 RAP .................................................................... |
2-373 |
|
024-354 IOT-ESS Communication 14 RAP .................................................................... |
2-373 |
|
024-355 IOT-ESS Communication 15 RAP .................................................................... |
2-374 |
|
024-356 IOT-ESS Communication 16 RAP .................................................................... |
2-374 |
|
024-357 IOT-ESS Communication 17 RAP .................................................................... |
2-375 |
|
024-358 IOT-ESS Communication 18 RAP .................................................................... |
2-375 |
|
024-359 IOT-ESS Communication 19 RAP .................................................................... |
2-376 |
|
024-360 IOT-ESS Initialization RAP................................................................................ |
2-376 |
|
024-361 Invalid IOT Paper Size RAP.............................................................................. |
2-377 |
|
024-362 Page Sync Start RAP........................................................................................ |
2-377 |
|
024-363 Page Sync Stop RAP ........................................................................................ |
2-378 |
|
024-364 DMA Transfer RAP ........................................................................................... |
2-378 |
|
024-365 Overflow Loop Back Write RAP ........................................................................ |
2-379 |
|
024-366 JBIG Library Other Failure RAP........................................................................ |
2-379 |
|
024-367 Decompression Synchronization RAP .............................................................. |
2-380 |
|
024-368 PCI RAP............................................................................................................ |
2-380 |
|
024-370 Marker Code Detection RAP............................................................................. |
2-381 |
|
024-371 IOT-ESS Communication Fail 21 RAP............................................................. |
2-381 |
|
024-372 IOT-ESS Communication Fail 22 RAP............................................................. |
2-382 |
|
024-373 IOT-ESS Communication Fail 23 RAP............................................................. |
2-382 |
|
024-374 Registration Con PLL Parameter Fail RAP ...................................................... |
2-383 |
|
024-375 IOT-ESS Communication Fail 24 RAP............................................................. |
2-383 |
|
024-376 IOT-ESS Communication Fail 25 RAP............................................................. |
2-384 |
|
024-600 Billing Master Counter RAP .............................................................................. |
2-384 |
|
024-601 Billing Backup Counter 1 RAP .......................................................................... |
2-385 |
|
024-602 Billing Backup Counter 2 RAP .......................................................................... |
2-385 |
|
024-603 Software Key Master Counter RAP................................................................... |
2-386 |
|
024-604 Software Key Backup Counter 1 RAP............................................................... |
2-386 |
|
024-605 Software Key Backup Counter 2 RAP............................................................... |
2-387 |
|
024-606 |
Billing Meter Type Master Counter RAP .......................................................... |
2-387 |
024-607 Billing Meter Type Backup Counter 1 RAP ..................................................... |
2-388 |
|
024-608 Billing Meter Type Backup Counter 2 RAP ..................................................... |
2-388 |
|
024-609 Billing Count Type Master Counter RAP.......................................................... |
2-389 |
|
024-610 Billing Count Type Backup Counter 1 RAP..................................................... |
2-389 |
|
024-611 Billing Count Type Backup Counter 2 RAP..................................................... |
2-390 |
|
024-612 Modal Break Point Master Counter RAP.......................................................... |
2-390 |
|
024-613 Modal Break Point Backup Counter 1 RAP...................................................... |
2-391 |
|
024-614 Modal Break Point Backup Counter 2 RAP...................................................... |
2-391 |
|
024-700 Memory Shortage or HDD Not Mounted RAP................................................... |
2-392 |
|
024-701 |
Invalid Instruction of Face Inversion RAP ........................................................ |
2-392 |
024-702 Paper Jam RAP ............................................................................................... |
2-393 |
|
024-742 Print Booklet Sheets Counts Over RAP ........................................................... |
2-393 |
|
024-746 |
Print Request Failure-Paper RAP .................................................................... |
2-394 |
024-747 |
Print Instruction Fail RAP ................................................................................. |
2-394 |
024-748 Bates Numbering Digit Over RAP.................................................................... |
2-395 |
|
024-775 |
Print Booklet Sheets Counts Over (Not Field Attachment) RAP ...................... |
2-395 |
024-900 Upper Tray Out Of Place.................................................................................. |
2-396 |
|
024-910 Tray 1 Size Mismatch RAP .............................................................................. |
2-396 |
|
024-911 Tray 2 Size Mismatch RAP .............................................................................. |
2-397 |
|
024-912 Tray 3 Size Mismatch RAP .............................................................................. |
2-397 |
|
024-913 Tray 4 Size Mismatch RAP .............................................................................. |
2-398 |
|
Initial Issue |
07/2011 |
Status Indicator RAPs |
|
|
|
WorkCentre 5335 Family Service Documentation |
2-7 |
|
024-916 Mix Full Stack RAP ........................................................................................... |
2-398 |
024-917 Stacker Tray Staple Set Over Count RAP ........................................................ |
2-399 |
024-926 Puncher Waste Bin Not Set RAP...................................................................... |
2-399 |
024-928 (Integrated Office Finisher) Scratch Sheet Compile RAP ................................. |
2-400 |
024-928 (Finisher LX) Scratch Sheet Compile RAP ....................................................... |
2-400 |
024-934 Paper Type Mismatch RAP.............................................................................. |
2-401 |
024-936 Tray 2 Paper Mismatch RAP ........................................................................... |
2-401 |
024-937 Tray 3 Paper Mismatch RAP ........................................................................... |
2-402 |
024-938 OHP Kind Mismatch at Tray 4 (Not white frame OHP) RAP............................ |
2-402 |
024-939 OHP Kind Mismatch (Not white frame OHP) RAP........................................... |
2-403 |
024-942 Booklet Sheet Over Count RAP........................................................................ |
2-403 |
024-943 Booklet Low Staple RAP................................................................................... |
2-404 |
024-946 Tray 1 Position RAP.......................................................................................... |
2-404 |
024-947 Tray 2 Position RAP.......................................................................................... |
2-405 |
024-948 Tray 3 Position RAP.......................................................................................... |
2-405 |
024-949 Tray 4 Position RAP.......................................................................................... |
2-406 |
024-950 Tray 1 No Paper RAP ....................................................................................... |
2-406 |
024-951 Tray 2 No Paper RAP ....................................................................................... |
2-407 |
024-952 Tray 3 No Paper RAP ....................................................................................... |
2-407 |
024-953 Tray 4 No Paper RAP ....................................................................................... |
2-408 |
024-954 Tray 5 No Paper RAP ....................................................................................... |
2-408 |
024-959 Tray 1 Size Mismatch RAP ............................................................................... |
2-409 |
024-960 Tray 2 Size Mismatch RAP ............................................................................... |
2-409 |
024-961 Tray 3 Size Mismatch RAP ............................................................................... |
2-410 |
024-962 Tray 4 Paper Size Mismatch RAP .................................................................... |
2-410 |
024-963 Finisher Punch DustBox Full RAP ................................................................... |
2-411 |
024-965 ATS/APS Paper (IOT Detect) RAP ................................................................... |
2-411 |
024-966 ATS/APS Destination RAP ............................................................................... |
2-412 |
024-967 Mixed Width Paper (Stapler Job) RAP.............................................................. |
2-412 |
024-968 Stapler/Punch Concurrence RAP ..................................................................... |
2-413 |
024-969 Different Width Mix Punch RAP ........................................................................ |
2-413 |
024-976 Staple Status Failed RAP ................................................................................. |
2-414 |
024-977 Stapler Feed Ready RAP.................................................................................. |
2-414 |
024-979 Low Staples RAP (Integrated Finisher)............................................................. |
2-415 |
024-979 Low Staples RAP (Finisher LX) ........................................................................ |
2-415 |
024-980 Stacker Tray Full RAP ...................................................................................... |
2-416 |
024-982 Finisher Stacker Tray Lower Safety RAP ......................................................... |
2-416 |
024-984 Booklet Low Staple Front RAP ......................................................................... |
2-417 |
024-989 Booklet Low Staple R RAP .............................................................................. |
2-417 |
024-990 Punch Dust Full RAP ....................................................................................... |
2-418 |
Chain 025 - HDD
025-596 |
Diagnostic HDD Maintenance RAP .................................................................. |
2-419 |
025-597 |
Diagnostic HDD Initialize RAP .......................................................................... |
2-419 |
Chain 026 - Scan; Controller
026-400 Exceed the Number of Connection of USB Host Fail RAP .............................. |
2-421 |
|
026-700 LDAP Protocol MAX Error RAP ........................................................................ |
2-421 |
|
026-701 |
Address Book Request Overflow RAP.............................................................. |
2-422 |
026-702 |
Address Book Directory Service Overflow RAP................................................ |
2-422 |
026-703 |
Abort with Logout RAP..................................................................................... |
2-423 |
026-704 |
DocuWorks Error RAP ...................................................................................... |
2-423 |
026-705 DocuWorks Short of Memory RAP.................................................................... |
2-424 |
|
026-706 DocuWorks Print Prohibited RAP...................................................................... |
2-424 |
|
026-707 DocuWorks Unlock Failed RAP ........................................................................ |
2-425 |
|
026-708 URL Data Size Over RAP ................................................................................. |
2-425 |
|
026-709 URL HDD Full RAP ........................................................................................... |
2-426 |
|
026-710 S/MIME Unsupported Cipher Fail RAP............................................................. |
2-426 |
|
026-711 Multi-Page File Size Over Limit RAP ................................................................ |
2-427 |
|
026-712 HTTP Out Job Overlap Error RAP .................................................................... |
2-427 |
|
026-713 |
Could Not Detect Proxy Server Automatically RAP ......................................... |
2-428 |
026-714 Could Not Connect to Xerox Server or Proxy RAP .......................................... |
2-428 |
|
026-715 Connection to Xerox Server has Timed Out RAP ............................................ |
2-429 |
|
026-716 An Invalid State Message Received from Server RAP .................................... |
2-429 |
|
026-717 Invalid Network Settings Were Found RAP ..................................................... |
2-430 |
|
026-718 PS Print Instruction Fail RAP ............................................................................ |
2-430 |
|
026-719 |
Internal Error in Scan RAP............................................................................... |
2-431 |
026-720 Media Full RAP ................................................................................................ |
2-431 |
|
026-721 Media Access Fail RAP.................................................................................... |
2-432 |
|
026-722 Media Format Fail RAP.................................................................................... |
2-432 |
|
026-723 Media Access Fail RAP.................................................................................... |
2-433 |
|
026-726 |
Options Inconsistent RAP ................................................................................ |
2-433 |
026-727 |
Media Filepath Fail RAP .................................................................................. |
2-434 |
026-728 WSD Scan Network Access Fail RAP.............................................................. |
2-434 |
|
026-729 WSD Scan Data Transfer Fail RAP ................................................................. |
2-435 |
|
026-730 |
Can't Detect Paper Size Of Specified Tray RAP.............................................. |
2-435 |
Chain 027 - Network
027-400 Net Off Line RAP............................................................................................... |
2-437 |
027-442 Duplicate IP Address RAP ................................................................................ |
2-437 |
027-443 DNS Renewal Failure of Dynamic RAP ............................................................ |
2-438 |
027-444 Duplicate IP Address RAP ................................................................................ |
2-438 |
027-445 Illegal IP Address RAP...................................................................................... |
2-439 |
027-446 Duplicate IP Address RAP ................................................................................ |
2-439 |
027-447 Duplicate IP Address RAP ................................................................................ |
2-440 |
027-452 Duplicate IP Address RAP ................................................................................ |
2-440 |
027-500 SMTP Server Mail I/O RAP............................................................................... |
2-441 |
027-501 POP Server RAP............................................................................................... |
2-441 |
027-502 POP Authentication RAP .................................................................................. |
2-442 |
027-503 POP Server Communication Timeout RAP....................................................... |
2-442 |
027-504 Invalid Response Reception from SMTP Server RAP ...................................... |
2-443 |
027-513 SMB Scan Client RAP....................................................................................... |
2-443 |
027-514 Host Name Resolution with SMB Scan Fails RAP............................................ |
2-444 |
027-515 DNS Server is Not Set with SMB Scan RAP..................................................... |
2-444 |
027-516 Server Connection Error in SMB RAP .............................................................. |
2-445 |
027-518 Login/Password Error RAP ............................................................................... |
2-445 |
027-519 Scanning Picture Preservation Place Error in SMB RAP................................. |
2-446 |
027-520 File Name Acquisition Failure RAP ................................................................... |
2-446 |
027-521 File Name Suffix Limit Over in SMB RAP ........................................................ |
2-447 |
027-522 File Creation Failure RAP ................................................................................. |
2-447 |
027-523 SMB Scan Lock Folder Creation Failure RAP .................................................. |
2-448 |
027-524 Folder Creation Failure RAP ............................................................................. |
2-448 |
027-525 File Delete Failure RAP..................................................................................... |
2-449 |
027-526 Lock Folder Delete Failure in SMB RAP .......................................................... |
2-449 |
Status Indicator RAPs |
07/2011 |
Initial Issue |
|
|
|
|
2-8 |
WorkCentre 5335 Family Service Documentation |
027-527 Folder Delete Failure RAP ................................................................................ |
2-450 |
027-725 Extension Server Operation RAP...................................................................... |
2-476 |
|
027-528 Data Write-in Failure RAP................................................................................. |
2-450 |
027-726 Extension Server State RAP ............................................................................. |
2-476 |
|
027-529 Data Read Failure RAP .................................................................................... |
2-451 |
027-727 Extension Server Parameters RAP................................................................... |
2-477 |
|
027-530 File Name Conflict RAP .................................................................................... |
2-451 |
027-728 Extension Server File RAP................................................................................ |
2-477 |
|
027-531 Incorrect SMB Scan Filing RAP ........................................................................ |
2-452 |
027-730 SMTP Mail Division Error RAP.......................................................................... |
2-478 |
|
027-532 NEXTNAME.DAT File Access Error in SMB RAP ............................................ |
2-452 |
027-731 Server Limit Error RAP...................................................................................... |
2-478 |
|
027-533 Internal Error in SMB Scan RAP....................................................................... |
2-453 |
027-732 Server Access Error RAP.................................................................................. |
2-479 |
|
027-543 Server Name Specification Error RAP .............................................................. |
2-453 |
027-733 Server SSL Error RAP ...................................................................................... |
2-479 |
|
027-547 SMB Protocol Error 4-007 RAP ........................................................................ |
2-454 |
027-734 Server Certificate Error RAP ............................................................................. |
2-480 |
|
027-548 SMB Protocol Error 4-008 RAP ........................................................................ |
2-454 |
027-735 Device SSL Config Error RAP........................................................................... |
2-480 |
|
027-549 SMB Protocol Error 4-009 RAP ........................................................................ |
2-455 |
027-736 Device Certificate Error RAP............................................................................. |
2-481 |
|
027-564 SMB Protocol Error 4-024 RAP ....................................................................... |
2-455 |
027-737 Template Server Read RAP.............................................................................. |
2-481 |
|
027-565 SMB Protocol Error 4-025 RAP ........................................................................ |
2-456 |
027-739 Invalid Template Server Path RAP ................................................................... |
2-482 |
|
027-566 SMB Protocol Error 4-026 RAP ........................................................................ |
2-456 |
027-740 Template Server Login RAP ............................................................................. |
2-482 |
|
027-569 SMB (TCP/IP) is not Started RAP..................................................................... |
2-457 |
027-741 Template Server Connect RAP......................................................................... |
2-483 |
|
027-572 SMB Protocol Error 4-032 RAP ........................................................................ |
2-457 |
027-742 HDD File System RAP ...................................................................................... |
2-483 |
|
027-573 SMB Protocol Error 4-033 RAP ........................................................................ |
2-458 |
027-743 Template Server Install RAP............................................................................. |
2-484 |
|
027-574 SMB Protocol Error 4-034 RAP ........................................................................ |
2-458 |
027-744 Template Address RAP..................................................................................... |
2-484 |
|
027-576 SMB Protocol Error 4-036 RAP ........................................................................ |
2-459 |
027-745 Template Address Server RAP ......................................................................... |
2-485 |
|
027-578 SMB Protocol Error 4-038 RAP ........................................................................ |
2-459 |
027-746 Job Template Pool Server RAP ........................................................................ |
2-485 |
|
027-584 SMB Protocol Error 4-044 RAP ........................................................................ |
2-460 |
027-750 Fax Document Inhibited RAP............................................................................ |
2-486 |
|
027-585 SMB Protocol Error 4-045 RAP ........................................................................ |
2-460 |
027-751 Job Template Analysis RAP.............................................................................. |
2-486 |
|
027-586 SMB Protocol Error 4-046 RAP ........................................................................ |
2-461 |
027-752 Required User Entry Not Entered RAP............................................................. |
2-487 |
|
027-587 SMB Protocol Error 4-047 RAP ........................................................................ |
2-461 |
027-753 Job Flow Service Disabled RAP ....................................................................... |
2-487 |
|
027-588 SMB Protocol Error 4-048 RAP ........................................................................ |
2-462 |
027-754 Job Flow Service File Signature Mismatch RAP............................................... |
2-488 |
|
027-589 SMB Protocol Error 4-049 RAP ........................................................................ |
2-462 |
027-760 XJT Command Fail RAP.................................................................................. |
2-488 |
|
027-590 SMB Protocol Error 4-050 RAP ........................................................................ |
2-463 |
027-761 Web Print Time Out RAP ................................................................................. |
2-489 |
|
027-591 SMB Protocol Error 4-051 RAP ........................................................................ |
2-463 |
027-762 Illegal Web Print Job Ticket RAP ..................................................................... |
2-489 |
|
027-599 SMB Protocol Error 4-Other RAP .................................................................... |
2-464 |
027-763 Auditron - Unable to Verify User RAP............................................................... |
2-490 |
|
027-600 ExtPrint Check Mode Error RAP....................................................................... |
2-464 |
027-770 PDL Error RAP................................................................................................. |
2-490 |
|
027-700 Mail Address Domain Error RAP ..................................................................... |
2-465 |
027-772 SMTP Server Error (HELO) RAP ...................................................................... |
2-491 |
|
027-701 Network Cable Disconnected RAP ................................................................... |
2-465 |
027-773 SMTP Server Communication Timeout RAP .................................................... |
2-491 |
|
027-702 Certificate for Addresses was not Found RAP................................................ |
2-466 |
027-774 Address Inaccurate Character RAP .................................................................. |
2-492 |
|
027-703 Certificate for Addresses was Expired RAP..................................................... |
2-466 |
027-775 Too Many SMTP Address RAP......................................................................... |
2-492 |
|
027-704 Certificate for Recipients Untrusted RAP......................................................... |
2-467 |
027-776 SMTP Server Error (EHLO) RAP ...................................................................... |
2-493 |
|
027-705 Certificate for Recipients was Revoked RAP.................................................... |
2-467 |
027-777 SMTP Server Un-Supports SMTP-AUTH RAP................................................. |
2-493 |
|
027-706 Device Certificate not Found RAP ................................................................... |
2-468 |
027-778 No Mode Specified by SMTP-AUTH RAP......................................................... |
2-494 |
|
027-707 Device Certificate Expired RAP ....................................................................... |
2-468 |
027-779 Authentication Failure by SMTP-AUTH RAP .................................................... |
2-494 |
|
027-708 Certificate Valid RAP ........................................................................................ |
2-469 |
027-796 E-mail Not Printed RAP..................................................................................... |
2-495 |
|
027-709 Certificate Revoked RAP .................................................................................. |
2-469 |
027-797 Invalid Output Destination RAP......................................................................... |
2-495 |
|
027-710 Invalid S/MIME Mail RAP.................................................................................. |
2-470 |
Chain 033 - FAX |
|
|
027-711 S/MIME Mail Certificate RAP |
2-470 |
|
||
033-310 Fax Charge Function Fail RAP |
2-497 |
|||
027-712 S/MIME Mail Certificate RAP |
2-471 |
|||
033-311 Invalid Address Book Data RAP |
2-497 |
|||
027-713 S/MIME Mail Altered RAP |
2-471 |
|||
033-312 Fax PWB Time Out RAP |
2-498 |
|||
027-714 S/MIME Mail Invalid RAP |
2-472 |
|||
033-313 Fax USB Fault RAP |
2-498 |
|||
027-715 S/MIME Mail Certificate Registration RAP |
2-472 |
|||
033-314 Fax/ESS Software Mismatch RAP |
2-499 |
|||
027-716 E-mail Signature RAP |
2-473 |
|||
033-315 USB Fatal Error RAP |
2-499 |
|||
027-720 Extension Server Host RAP |
2-473 |
|||
033-316 FAX Device Cont Error RAP |
2-500 |
|||
027-721 Extension Server RAP |
2-474 |
|||
033-317 FAX Device Cont Error RAP |
2-500 |
|||
027-722 Extension Server Time-out RAP |
2-474 |
|||
033-318 Image Processing Error RAP |
2-501 |
|||
027-723 Extension Server Authentication RAP |
2-475 |
|||
033-319 Fax Cont2 SW Fail RAP |
2-501 |
|||
027-724 Extension Server Access RAP |
2-475 |
|||
|
|
|||
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Initial Issue |
07/2011 |
Status Indicator RAPs |
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WorkCentre 5335 Family Service Documentation |
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2-9 |
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033-320 Controller No Response on Booting RAP ......................................................... |
2-502 |
033-533 T.30 Protocol Error RAP ................................................................................... |
2-528 |
033-321 Fax PWB No Response on Booting RAP ......................................................... |
2-502 |
033-534 Unsupported Function at Remote RAP............................................................. |
2-528 |
033-322 FAX I/F Timeout RAP ....................................................................................... |
2-503 |
033-535 DCN Receive at Phase B Send RAP ................................................................ |
2-529 |
033-323 Fax PWB I/F Timeout RAP ............................................................................... |
2-503 |
033-536 Ring Stop before Fax Device Release RAP...................................................... |
2-529 |
033-324 USB State Change Error RAP .......................................................................... |
2-504 |
033-537 In/Out Conflict RAP........................................................................................... |
2-530 |
033-325 Fax PWB Fatal Error RAP ................................................................................ |
2-504 |
033-538 Fax Sending Image Process Error RAP............................................................ |
2-530 |
033-326 Fax Manager Fatal Error RAP .......................................................................... |
2-505 |
033-539 Fax Receive Image Process Error RAP............................................................ |
2-531 |
033-327 FCM No Response to Stop Request RAP ........................................................ |
2-505 |
033-540 Fax Printing Image Process Error RAP............................................................. |
2-531 |
033-328 Failed to Initialize Fax Log RAP........................................................................ |
2-506 |
033-541 No Destination Specified RAP .......................................................................... |
2-532 |
033-329 Fax Process Error RAP..................................................................................... |
2-506 |
033-542 Illegal Channel Request RAP............................................................................ |
2-532 |
033-330 FoIP Unrecoverable Error RAP......................................................................... |
2-507 |
033-543 Illegal Dial Data RAP......................................................................................... |
2-533 |
033-331 FoIP Controller Init Fail RAP............................................................................. |
2-507 |
033-544 Busy Tone Detected RAP ................................................................................. |
2-533 |
033-332 FoIP Controller Boot Fail RAP .......................................................................... |
2-508 |
033-545 T0 Timeout RAP................................................................................................ |
2-534 |
033-333 FoIP Controller Wake-up Fail RAP ................................................................... |
2-508 |
033-546 No Dial Tone RAP............................................................................................. |
2-534 |
033-334 FoIP Controller Message Fail RAP ................................................................... |
2-509 |
033-547 Abort During Transmission RAP ....................................................................... |
2-535 |
033-335 Illegal Fault Code Notice RAP .......................................................................... |
2-509 |
033-548 Cannot Perform Manual Send RAP .................................................................. |
2-535 |
033-336 Access to a Non-Mounted Channel RAP.......................................................... |
2-510 |
033-549 Fax Service Disabled RAP................................................................................ |
2-536 |
033-337 FaxCard Mismatch RAP ................................................................................... |
2-510 |
033-550 Cannot Disable Fax Service RAP ..................................................................... |
2-536 |
033-338 Illegal Type of FaxBox RAP .............................................................................. |
2-511 |
033-551 Fax I/F Error RAP.............................................................................................. |
2-537 |
033-363 Fax Control RAP ............................................................................................... |
2-511 |
033-552 G3 Receive Error RAP...................................................................................... |
2-537 |
033-500 No CS after RS Req RAP ................................................................................. |
2-512 |
033-553 No Mailbox/Relay RAP...................................................................................... |
2-538 |
033-501 No PIX Data RAP.............................................................................................. |
2-512 |
033-554 Wrong Password/Receive RAP ........................................................................ |
2-538 |
033-502 Post Message Resend Exceeded RAP ............................................................ |
2-513 |
033-555 Incorrect Machine Password RAP .................................................................... |
2-539 |
033-503 T1 Timeout RAP ............................................................................................... |
2-513 |
033-556 Wrong Password/Send RAP ............................................................................. |
2-539 |
033-504 T2 Timeout RAP ............................................................................................... |
2-514 |
033-557 Destinations or Services Overflow RAP............................................................ |
2-540 |
033-505 T5 Timeout RAP ............................................................................................... |
2-514 |
033-558 Remote ID Rejection RAP................................................................................. |
2-540 |
033-506 DCN Receive RAP............................................................................................ |
2-515 |
033-563 Wrong Paper Size RAP..................................................................................... |
2-541 |
033-507 Destination Has No Receiving Ability RAP ....................................................... |
2-515 |
033-564 Fax Power Fail RAP.......................................................................................... |
2-541 |
033-508 Destination Polling Error RAP........................................................................... |
2-516 |
033-565 Destination Overflow RAP................................................................................. |
2-542 |
033-509 DCS/NSS Re-transmission Error RAP.............................................................. |
2-516 |
033-566 Unable to Initiate Call RAP................................................................................ |
2-542 |
033-510 Fallback Error RAP ........................................................................................... |
2-517 |
033-567 Illegal Dial Data RAP......................................................................................... |
2-543 |
033-511 DTC/NSC Resend Error RAP ........................................................................... |
2-517 |
033-568 FCM Watchdog Timeout RAP........................................................................... |
2-543 |
033-512 Remote Has No Relay RAP.............................................................................. |
2-518 |
033-569 Image Direction Conflict RAP............................................................................ |
2-544 |
033-513 Remote Has No Mailbox RAP........................................................................... |
2-518 |
033-570 Retry Overflow RAP .......................................................................................... |
2-544 |
033-514 Carrier Down Detected RAP ............................................................................. |
2-519 |
033-571 Manual Send Job Canceled RAP...................................................................... |
2-545 |
033-516 EOR Receive RAP............................................................................................ |
2-519 |
033-572 Fax Report Print Job Delayed RAP................................................................... |
2-545 |
033-517 ECM Phase C Flag Timeout RAP..................................................................... |
2-520 |
033-573 Domain Regulation Check Error RAP ............................................................... |
2-546 |
033-518 Remote Cannot Receive SUB RAP .................................................................. |
2-520 |
033-574 Access to a Non-Mounted Channel RAP .......................................................... |
2-546 |
033-519 PTS Has No SEP Capability RAP..................................................................... |
2-521 |
033-575 Modem Polarity Inversion Detected RAP.......................................................... |
2-547 |
033-520 Remote Cannot Receive Password RAP.......................................................... |
2-521 |
033-576 Inaccurate Dial Data RAP ................................................................................. |
2-547 |
033-521 Transmission Canceled via DTMF RAP ........................................................... |
2-522 |
033-577 Modem Image Under Run RAP ........................................................................ |
2-548 |
033-522 DTMF I/F Timeout RAP .................................................................................... |
2-522 |
033-578 Modem Frame Size Over RAP.......................................................................... |
2-548 |
033-523 Line 1 Not Connected RAP............................................................................... |
2-523 |
033-580 Missing VoIP Gateway RAP.............................................................................. |
2-549 |
033-524 Line 2 Not Connected RAP............................................................................... |
2-523 |
033-581 Access Authentication Failure RAP .................................................................. |
2-549 |
033-525 Line 3 Not Connected RAP............................................................................... |
2-524 |
033-582 Mismatched Ability RAP.................................................................................... |
2-550 |
033-526 ECM Error RAP................................................................................................. |
2-524 |
033-583 Temporarily Unavailable RAP ........................................................................... |
2-550 |
033-527 EOR-Q Send RAP ............................................................................................ |
2-525 |
033-584 SIP Request Timeout RAP................................................................................ |
2-551 |
033-528 RTN Send RAP................................................................................................. |
2-525 |
033-585 SIP Request Error RAP..................................................................................... |
2-551 |
033-529 RTN Receive RAP ............................................................................................ |
2-526 |
033-586 T38 Protocol Not Ready RAP ........................................................................... |
2-552 |
033-530 DTMF Illegal Procedure Error RAP................................................................... |
2-526 |
033-587 T38 Session Error RAP..................................................................................... |
2-552 |
033-531 DTMF Procedure Error RAP ............................................................................. |
2-527 |
033-588 T38 Packet Lost RAP........................................................................................ |
2-553 |
033-532 Illegal Command Received RAP....................................................................... |
2-527 |
033-589 T38 Malformed Packet Received RAP.............................................................. |
2-553 |
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Status Indicator RAPs |
07/2011 |
Initial Issue |
|
|
|
||
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2-10 |
WorkCentre 5335 Family Service Documentation |
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