Xerox 3655X, 3655S User Manual

Xerox® WorkCentre® 3655

Multifunction Printer

Xerox® ConnectKey® 1.5 Technology

User Guide

© 2014 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.

Xerox® and Xerox and Design®, Phaser®, PhaserSMART®, PhaserMatch®, PhaserCal®, PhaserMeter™, CentreWare®, PagePack®, eClick®, PrintingScout®, Walk-Up®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox Extensible Interface Platform®, ColorQube®, Global Print Driver®, and Mobile Express Driver® are trademarks of Xerox Corporation in the United States and/or other countries.

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HP-GL®, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries. IBM® and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

Microsoft®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and other countries.

Novell®, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell, Inc. in the United States and other countries.

SGI® and IRIX® are trademarks of Silicon Graphics International Corp. or its subsidiaries in the United States and/or other countries.

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UNIX® is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited. PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc.

Document version 1.0: September 2014 BR9441_en-us

Contents
1	Safety	11
	Electrical Safety.................................................................................................................................................................	12
	General Guidelines ...................................................................................................................................................	12
	Power Cord ..................................................................................................................................................................	13
	Emergency Turn Off ................................................................................................................................................	13
	Laser Safety ................................................................................................................................................................	13
	Operational Safety...........................................................................................................................................................	14
	Operational Guidelines...........................................................................................................................................	14
	Ozone Release............................................................................................................................................................	14
	Printer Location .........................................................................................................................................................	14
	Printer Supplies..........................................................................................................................................................	15
	Maintenance Safety........................................................................................................................................................	16
	Printer Symbols..................................................................................................................................................................	17
	Environmental, Health, and Safety Contact Information...............................................................................	18
2	Features	19
	Parts of the Printer ...........................................................................................................................................................	20
	Front View....................................................................................................................................................................	20
	Rear View .....................................................................................................................................................................	21
	Internal Parts..............................................................................................................................................................	22
	Control Panel ..............................................................................................................................................................	23
	Power Saver Mode............................................................................................................................................................	25
	Setting the Power Saver Timer ...........................................................................................................................	25
	Exiting Power Saver Mode ....................................................................................................................................	25
	Information Pages ...........................................................................................................................................................	26
	Printing the Configuration Report.....................................................................................................................	26
	Administrative Features.................................................................................................................................................	27
	CentreWare Internet Services .............................................................................................................................	27
	Finding the IP Address of the Printer ...............................................................................................................	28
	More Information.............................................................................................................................................................	29
3	Installation and Setup	31
	Installation and Setup Overview................................................................................................................................	32
	Selecting a Location for the Printer ..........................................................................................................................	33
	Connecting the Printer....................................................................................................................................................	34
	Selecting a Connection Method.........................................................................................................................	34
	Physically Connecting the Printer to the Network......................................................................................	35
	Connecting to a Computer Using USB ............................................................................................................	36
	Connecting to a Telephone Line ........................................................................................................................	36
	Turning the Printer On and Off...........................................................................................................................	36
	Xerox® WorkCentre® 3655 Multifunction Printer	3
	User Guide

Contents
	Configuring Network Settings.....................................................................................................................................	38
	About TCP/IP and IP Addresses .........................................................................................................................	38
	Enabling the Printer for Scanning..............................................................................................................................	39
	Installing the Software...................................................................................................................................................	40
	Operating System Requirements.......................................................................................................................	40
	Installing the Print Drivers for a Windows Network Printer....................................................................	40
	Installing the Print Drivers for a Windows USB Printer ............................................................................	41
	Installing Print Drivers for Macintosh OS X Version 10.7 and Later ...................................................	42
	Installing Scan Drivers for Macintosh..............................................................................................................	43
	Installing Drivers and Utilities for UNIX and Linux....................................................................................	43
	Other Drivers...............................................................................................................................................................	44
	Installing the Printer as a Web Service on Devices ............................................................................................	45
4	Paper and Media	47
	Supported Paper ...............................................................................................................................................................	48
	Recommended Media ............................................................................................................................................	48
	Ordering Paper...........................................................................................................................................................	48
	General Paper Loading Guidelines ....................................................................................................................	48
	Paper That Can Damage Your Printer .............................................................................................................	49
	Paper Storage Guidelines......................................................................................................................................	49
	Supported Paper Types and Weights...............................................................................................................	50
	Supported Standard Paper Sizes........................................................................................................................	50
	Supported Paper Types and Weights for Automatic 2-Sided Printing ..............................................	51
	Supported Standard Paper Sizes for Automatic 2-Sided Printing........................................................	51
	Supported Custom Paper Sizes...........................................................................................................................	51
	Loading Paper ....................................................................................................................................................................	52
	Loading Paper in the Bypass Tray .....................................................................................................................	52
	Loading Small Paper Sizes in the Bypass Tray .............................................................................................	54
	Configuring Trays 1–4 for the Paper Length ................................................................................................	57
	Loading Paper in Trays 1–4..................................................................................................................................	58
	Configuring Tray Behavior....................................................................................................................................	60
	Printing on Special Paper...............................................................................................................................................	62
	Envelopes .....................................................................................................................................................................	62
	Labels.............................................................................................................................................................................	65
5	Printing	67
	Printing Overview..............................................................................................................................................................	68
	Selecting Printing Options.............................................................................................................................................	69
	Print Driver Help ........................................................................................................................................................	69
	Windows Printing Options ....................................................................................................................................	70
	Macintosh Printing Options..................................................................................................................................	71
	Linux Printing Options ............................................................................................................................................	72
	Managing Jobs...................................................................................................................................................................	73
	Managing Jobs at the Control Panel................................................................................................................	73
	Managing Secure and Held Print Jobs.............................................................................................................	74
	Managing Jobs in CentreWare Internet Services .......................................................................................	75

4Xerox® WorkCentre® 3655 Multifunction Printer User Guide

	Contents
	Printing Features...............................................................................................................................................................	76
	Printing on Both Sides of the Paper..................................................................................................................	76
	Selecting Paper Options for Printing ................................................................................................................	77
	Printing Multiple Pages to a Single Sheet ......................................................................................................	77
	Printing Booklets .......................................................................................................................................................	78
	Print Quality ................................................................................................................................................................	78
	Lightness.......................................................................................................................................................................	78
	Contrast ........................................................................................................................................................................	79
	Printing Cover Pages ...............................................................................................................................................	79
	Printing Insert Pages ...............................................................................................................................................	79
	Printing Exception Pages.......................................................................................................................................	80
	Scaling ...........................................................................................................................................................................	80
	Printing Watermarks ...............................................................................................................................................	81
	Printing Mirror Images ...........................................................................................................................................	82
	Creating and Saving Custom Sizes....................................................................................................................	82
	Selecting Job Completion Notification for Windows ................................................................................	83
	Printing Special Job Types ............................................................................................................................................	84
	Secure Print .................................................................................................................................................................	84
	Sample Set...................................................................................................................................................................	85
	Delay Print ...................................................................................................................................................................	86
	Saved Job .....................................................................................................................................................................	86
	Held Print Jobs ...................................................................................................................................................................	89
	Releasing Held Print Jobs ......................................................................................................................................	89
	Print From.............................................................................................................................................................................	90
	Printing from a USB Flash Drive.........................................................................................................................	90
	Printing from Saved Jobs.......................................................................................................................................	90
	Printing from a Mailbox.........................................................................................................................................	91
	Printing from CentreWare Internet Services.................................................................................................	92
6	Copying	93
	Basic Copying .....................................................................................................................................................................	94
	Document Glass ........................................................................................................................................................	94
	Document Glass Guidelines..................................................................................................................................	95
	Document Feeder.....................................................................................................................................................	95
	Duplex Automatic Document Feeder Guidelines........................................................................................	95
	Copying an ID Card .................................................................................................................................................	96
	Adjusting Copying Options...........................................................................................................................................	97
	Basic Settings .............................................................................................................................................................	98
	Image-Quality Settings..........................................................................................................................................	99
	Output Adjustments..............................................................................................................................................	100
7	Scanning	103
	Basic Scanning .................................................................................................................................................................	104
	Document Glass ......................................................................................................................................................	105
	Document Glass Guidelines................................................................................................................................	105
	Document Feeder...................................................................................................................................................	105
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	User Guide

Contents
	Duplex Automatic Document Feeder Guidelines......................................................................................	106
	Scanning to a USB Flash Drive..................................................................................................................................	107
	Scanning to a Shared Folder on a Network Computer ...................................................................................	108
	Sharing a Folder on a Windows Computer..................................................................................................	108
	Sharing a Folder Using Macintosh OS X Version 10.7 and Later .......................................................	109
	Adding a Folder as an Address Book Entry Using CentreWare Internet Services.......................	109
	Scanning to a Folder on a Network Computer...........................................................................................	110
	Scanning to an Email Address...................................................................................................................................	111
	Scanning to Web Services on Devices....................................................................................................................	112
	Scanning Images into an Application on a USB Connected Computer..................................................	113
	Scanning an Image into an Application.......................................................................................................	113
	Scanning an Image Using Windows XP........................................................................................................	113
	Scanning an Image Using Windows Vista or Windows 7 .....................................................................	114
	Adjusting Scanning Settings......................................................................................................................................	115
	Setting the Output Color .....................................................................................................................................	115
	Setting the Scan Resolution...............................................................................................................................	116
	Selecting 2-Sided Scanning................................................................................................................................	116
	Setting the File Format ........................................................................................................................................	116
	Making the Image Lighter or Darker..............................................................................................................	116
	Adjusting the Sharpness......................................................................................................................................	117
	Adjusting the Contrast .........................................................................................................................................	117
	Automatically Suppressing Background Variation...................................................................................	117
	Specifying the Original Size................................................................................................................................	117
	Erasing Edges ...........................................................................................................................................................	118
8	Faxing	119
	Configuring the Printer for Faxing...........................................................................................................................	120
	Document Glass ......................................................................................................................................................	120
	Document Glass Guidelines................................................................................................................................	120
	Document Feeder...................................................................................................................................................	121
	Duplex Automatic Document Feeder Guidelines......................................................................................	121
	Basic Faxing ......................................................................................................................................................................	122
	Sending an Embedded Fax.........................................................................................................................................	123
	Selecting Fax Options ...................................................................................................................................................	125
	Adjusting Brightness and Sharpness ..............................................................................................................	125
	Automatically Suppressing Background Variation...................................................................................	126
	Adjusting the Contrast .........................................................................................................................................	126
	Specifying the Size of the Original..................................................................................................................	126
	Selecting Reducing or Splitting.........................................................................................................................	127
	Setting Up Book Faxing .......................................................................................................................................	127
	Printing a Confirmation Report ........................................................................................................................	127
	Selecting the Starting Rate ................................................................................................................................	128
	Sending a Delayed Fax ........................................................................................................................................	128
	Sending Header Text.............................................................................................................................................	128
	Sending a Fax to a Remote Mailbox ..............................................................................................................	129
	Storing a Fax in a Local Mailbox ......................................................................................................................	129

6Xerox® WorkCentre® 3655 Multifunction Printer User Guide

	Contents
	Printing Local Mailbox Documents .................................................................................................................	129
	Deleting Local Mailbox Documents................................................................................................................	130
	Storing a Fax for Local or Remote Polling....................................................................................................	130
	Printing or Deleting Stored Faxes....................................................................................................................	131
	Polling a Remote Fax ............................................................................................................................................	131
	Building a Fax Job ..................................................................................................................................................	132
	Sending a Server Fax.....................................................................................................................................................	133
	Selecting Server Fax Options .............................................................................................................................	134
	Sending an Internet Fax..............................................................................................................................................	137
	Selecting Internet Fax Options.........................................................................................................................	139
	Sending a LAN Fax.........................................................................................................................................................	143
	Using the Address Book ...............................................................................................................................................	144
	Adding an Individual Entry to the Device Address Book .......................................................................	144
	Editing or Deleting Favorites in the Device Address Book ....................................................................	145
9	Maintenance	147
	Cleaning the Printer.......................................................................................................................................................	148
	General Precautions...............................................................................................................................................	148
	Cleaning the Exterior.............................................................................................................................................	149
	Cleaning the Scanner............................................................................................................................................	149
	Cleaning the Interior.............................................................................................................................................	151
	Ordering Supplies............................................................................................................................................................	152
	Consumables ............................................................................................................................................................	152
	Routine Maintenance Items ..............................................................................................................................	152
	When to Order Supplies .......................................................................................................................................	153
	Viewing Printer Supply Status ...........................................................................................................................	153
	Toner Cartridges .....................................................................................................................................................	154
	Recycling Supplies ..................................................................................................................................................	155
	Managing the Printer....................................................................................................................................................	156
	Adjusting the Altitude...........................................................................................................................................	156
	Moving the Printer..................................................................................................................................................	157
10	Troubleshooting	159
	General Troubleshooting.............................................................................................................................................	160
	Printer Includes Power Switch and Power Button.....................................................................................	160
	Restarting the Printer............................................................................................................................................	160
	Printer Fails to Power On .....................................................................................................................................	161
	Printer Resets or Turns Off Frequently...........................................................................................................	161
	Document Prints From Wrong Tray................................................................................................................	161
	Automatic 2-Sided Printing Problems............................................................................................................	162
	Paper Tray Fails to Close .....................................................................................................................................	162
	Printing Takes Too Long ......................................................................................................................................	162
	Printer Fails to Print ...............................................................................................................................................	163
	Printer Makes Unusual Noises...........................................................................................................................	163
	Condensation Has Formed Inside the Printer ............................................................................................	164
	Paper Jams ........................................................................................................................................................................	165
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	User Guide

Contents
	Locating Paper Jams .............................................................................................................................................	165
	Minimizing Paper Jams ........................................................................................................................................	166
	Clearing Paper Jams..............................................................................................................................................	167
	Troubleshooting Paper Jams .............................................................................................................................	177
	Print-Quality Problems..........................................................................................................................................	179
	Copy and Scan Problems.....................................................................................................................................	184
	Fax Problems ............................................................................................................................................................	185
	Getting Help......................................................................................................................................................................	187
	Control Panel Messages.......................................................................................................................................	187
	Using the Integrated Troubleshooting Tools .............................................................................................	188
	Online Support Assistant .....................................................................................................................................	188
	Remote Services ......................................................................................................................................................	188
	Information Pages .................................................................................................................................................	189
	More Information...................................................................................................................................................	189
A	Specifications	191
	Printer Configurations and Options........................................................................................................................	192
	Available Configurations.....................................................................................................................................	192
	Standard Features..................................................................................................................................................	192
	Options and Upgrades .........................................................................................................................................	193
	Physical Specifications..................................................................................................................................................	194
	Weights and Dimensions.....................................................................................................................................	194
	Physical Specifications for Standard Configuration................................................................................	194
	Physical Specifications for Standard Configuration with Optional 550-Sheet Feeder.............	195
	Clearance Requirements for Standard Configuration ............................................................................	195
	Clearance Requirements with Optional 550-Sheet Feeder ..................................................................	196
	Environmental Specifications....................................................................................................................................	197
	Temperature.............................................................................................................................................................	197
	Relative Humidity ...................................................................................................................................................	197
	Elevation.....................................................................................................................................................................	197
	Electrical Specifications................................................................................................................................................	198
	Power Supply Voltage and Frequency...........................................................................................................	198
	Power Consumption ..............................................................................................................................................	198
	ENERGY STAR Qualified Product .....................................................................................................................	198
	Performance Specifications........................................................................................................................................	199
	Print Speed ................................................................................................................................................................	199
B	Regulatory Information	201
	Basic Regulations............................................................................................................................................................	202
	United States FCC Regulations.........................................................................................................................	202
	Canada........................................................................................................................................................................	202
	European Union ......................................................................................................................................................	203
	European Union Lot 4 Imaging Equipment Agreement Environmental Information..............	203
	Germany.....................................................................................................................................................................	205
	Turkey RoHS Regulation ......................................................................................................................................	206
	Regulatory Information for 2.4 GHz Wireless Network Adapter........................................................	206

8Xerox® WorkCentre® 3655 Multifunction Printer User Guide

		Contents
	Copy Regulations............................................................................................................................................................	207
	United States............................................................................................................................................................	207
	Canada........................................................................................................................................................................	208
	Other Countries .......................................................................................................................................................	209
	Fax Regulations ...............................................................................................................................................................	210
	United States............................................................................................................................................................	210
	Canada........................................................................................................................................................................	212
	European Union ......................................................................................................................................................	212
	South Africa ..............................................................................................................................................................	212
	New Zealand.............................................................................................................................................................	213
	Material Safety Data Sheets......................................................................................................................................	214
C	Recycling and Disposal	215
	All Countries ......................................................................................................................................................................	216
	North America..................................................................................................................................................................	217
	European Union...............................................................................................................................................................	218
	Domestic/Household Environment .................................................................................................................	218
	Professional/Business Environment ................................................................................................................	218
	Collection and Disposal of Equipment and Batteries..............................................................................	219
	Battery Symbol Note.............................................................................................................................................	219
	Battery Removal......................................................................................................................................................	219
	Other Countries................................................................................................................................................................	220

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User Guide

Safety

1

This chapter includes:
•	Electrical Safety ....................................................................................................................................................................	12
•	Operational Safety ..............................................................................................................................................................	14
•	Maintenance Safety ...........................................................................................................................................................	16
•	Printer Symbols .....................................................................................................................................................................	17
• Environmental, Health, and Safety Contact Information ..................................................................................		18

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.

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User Guide

Safety
Electrical Safety
This section includes:
•	General Guidelines ..............................................................................................................................................................	12
•	Power Cord..............................................................................................................................................................................	13
•	Emergency Turn Off............................................................................................................................................................	13
•	Laser Safety............................................................................................................................................................................	13

General Guidelines

WARNINGS:

•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.

•Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Turn off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or service behind these covers.

The following are hazards to your safety:

•The power cord is damaged or frayed.

•Liquid is spilled into the printer.

•The printer is exposed to water.

•The printer emits smoke, or the surface is unusually hot.

•The printer emits unusual noise or odors.

•The printer causes a circuit breaker, fuse, or other safety device to activate.

If any of these conditions occur, do the following:

1.Turn off the printer immediately.

2.Disconnect the power cord from the electrical outlet.

3.Call an authorized service representative.

12Xerox® WorkCentre® 3655 Multifunction Printer User Guide

Safety

Power Cord

•Use the power cord supplied with your printer.

•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.

•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.

WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly. Electrical products can be hazardous if misused.

•Only use an extension cord or power strip designed to handle the electrical current capacity of the printer.

•Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary.

•Do not place the printer in an area where people can step on the power cord.

•Do not place objects on the power cord.

•Do not plug or unplug the power cord while the power switch is in the On position.

•If the power cord becomes frayed or worn, replace it.

•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.

The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Emergency Turn Off

If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:

•The equipment emits unusual odors or makes unusual noises.

•The power cable is damaged or frayed.

•A wall panel circuit breaker, fuse, or other safety device has been tripped.

•Liquid is spilled into the printer.

•The printer is exposed to water.

•Any part of the printer is damaged.

Laser Safety

This printer complies with laser product performance standards set by governmental, national, and international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance.

WARNING: Use of controls, adjustments, or performance of procedures other than those specified in this manual can result in hazardous radiation exposure.

Xerox® WorkCentre® 3655 Multifunction Printer	13
User Guide

Safety

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Operational Guidelines

•Do not remove any paper trays while the printer is printing.

•Do not open the doors when the printer is printing.

•Do not move the printer when it is printing.

•Keep hands, hair, neckties, and so on, away from the exit and feed rollers.

•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove the protective covers.

Ozone Release

This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room.

For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

Printer Location

•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight. To find the weight for your printer configuration, see Physical Specifications on page 194.

•Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.

•Place the printer in an area where there is adequate space for operation and servicing.

•Place the printer in a dust-free area.

•Do not store or operate the printer in an extremely hot, cold, or humid environment.

•Do not place the printer near a heat source.

•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.

•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system.

•Do not place the printer in locations susceptible to vibrations.

•For optimum performance, use the printer at the elevations specified in Elevation on page 197.

14Xerox® WorkCentre® 3655 Multifunction Printer User Guide

Safety

Printer Supplies

•Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard.

•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.

•Store all consumables in accordance with the instructions given on the package or container.

•Keep all consumables away from the reach of children.

•Never throw toner, print/drum cartridges, or toner containers into an open flame.

•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase the risk of skin or eye contact.

CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.

Xerox® WorkCentre® 3655 Multifunction Printer	15
User Guide

Safety

Maintenance Safety

•Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.

•Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.

16Xerox® WorkCentre® 3655 Multifunction Printer User Guide

Safety

Printer Symbols

Symbol	Description
	Warning:
	Indicates a hazard which, if not avoided, could result in death or serious injury.
	Caution:
	Indicates a mandatory action to take in order to avoid damage to the property.
	Hot surface on or in the printer. Use caution to avoid personal injury.
	Do not burn the item.
	Do not expose the imaging unit to light for more than 10 minutes.
	Do not expose the imaging unit to direct sunlight.
	Do not touch the part or area of the printer.
	Warning:
	Wait for the printer to cool for the specified time before touching the fuser.

This item can be recycled. For details, see Recycling and Disposal on page 215.

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User Guide

Safety

Environmental, Health, and Safety Contact

Information

For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines:

United States and Canada:	1-800-ASK-XEROX (1-800-275-9376)
Europe:	[phone]

For product safety information in the United States and Canada, go to www.xerox.com/environment.

For product safety information in Europe, go to www.xerox.com/environment_europe.

18Xerox® WorkCentre® 3655 Multifunction Printer User Guide

Features

2

This chapter includes:
• Parts of the Printer...............................................................................................................................................................		20
•	Power Saver Mode...............................................................................................................................................................	25
•	Information Pages ..............................................................................................................................................................	26
•	Administrative Features....................................................................................................................................................	27
•	More Information................................................................................................................................................................	29

Xerox® WorkCentre® 3655 Multifunction Printer	19
User Guide

Features
Parts of the Printer
This section includes:
•	Front View ...............................................................................................................................................................................	20
•	Rear View.................................................................................................................................................................................	21
•	Internal Parts .........................................................................................................................................................................	22
•	Control Panel..........................................................................................................................................................................	23

Front View

1.	Tray 1	6.	Duplex Automatic Document Feeder
2.	Bypass Tray	7.	Staple Cartridge Door
3.	Front Door	8.	Output Tray
4.	Output Tray Paper Stop	9.	Front Door Handle
5.	Control Panel	10. Optional 550-Sheet Feeders (Trays 2–4)

20Xerox® WorkCentre® 3655 Multifunction Printer User Guide

Features

Rear View

1.	USB Type B Port	7.	Transfer Roller
2.	Ethernet Connector	8.	Fuser
3.	USB Type A Port	9.	USB Type A Port
4.	USB Type A Port	10. Power Switch
5.	Rear Door	11. Power Connector
6.	Duplex Unit	12. Fax Line Connector
			X model only

Xerox® WorkCentre® 3655 Multifunction Printer	21
User Guide

Features

Internal Parts

1.	Output Tray Paper Stop	5.	Duplex Automatic Document Feeder
2.	Front Door	6.	Document Cover
3.	Smart Kit Drum Cartridge	7.	Document Glass
4.	Toner Cartridge	8.	Staple Cartridge

22Xerox® WorkCentre® 3655 Multifunction Printer User Guide

Features

Control Panel

The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel:

•Displays the current operating status of the printer.

•Provides access to print features.

•Provides access to reference materials.

•Provides access to Tools and Setup menus.

•Provides access to Troubleshooting menus and videos.

•Prompts you to load paper, replace supplies, and clear jams.

•Displays errors and warnings.

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Features

	Item	Name	Description
	1	Touch Screen	The screen displays information, and provides access to printer functions.
		Display
	2	Services Home	This button provides access to printer features, such as copy, scan, and fax, on the touch
		Button	screen.
	3	Services Button	This button returns to the active service from the Job Status or Machine Status screens,
			or to a preset service.
	4	Job Status Button	This button displays lists of all active, secure, or completed jobs on the touch screen.
	5	Machine Status	This button displays the status of the printer on the touch screen.
		Button
	6	Alphanumeric	The keypad enters alphanumeric information.
		Keypad
	7	C (clear) Button	This button deletes numeric values or the last digit entered using the alphanumeric keys.
	8	Dial Pause Button	This button inserts a pause in a telephone number when it transmits a fax.
	9	Interrupt Button	This button pauses the current job to run a more urgent print, copy, or fax job.
	10	Start Button	This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.
	11	Stop Button	This button stops the current job temporarily. To cancel or resume your job, follow the
			onscreen instructions.
	12	Clear All Button	This button clears previous and changed settings for the current selection. To reset all
			features to their default settings and clear existing scans, press this button twice.
	13	Power Button	This button powers up or powers down the printer.
	14	Language Button	This button changes the touch screen language and keyboard settings.
	15	Power Saver button	This button enters and exits the low-power mode.
	16	Help Button	This button displays information about the current selection on the touch screen.
	17	Log In/Out Button	This button provides access to password-protected features.

24Xerox® WorkCentre® 3655 Multifunction Printer User Guide

Features

Power Saver Mode

You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level.

Setting the Power Saver Timer

1.At the printer control panel, press the Machine Status button, then touch the Tools tab.

2.Touch General.

3.If needed, log in as administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs.

4.Touch Energy Saver.

5.Touch an option:

−Intelligent Ready causes the printer to wake and sleep based on previous usage patterns.

−Job Activated sets the printer to wake when it receives a job.

−Scheduled causes the printer to wake and sleep according to a schedule you specify.

6.If you selected Job Activated, to change the default low-power and sleep timeout periods, touch

Energy Saver Timers.

7.If you selected Scheduled, touch an option.

−Energy Saver Timers: This option changes the default low-power and sleep timeout periods.

−Scheduled Settings: This option selects the times that you want the printer to wake or sleep for each day of the week.

8.Touch Save.

Exiting Power Saver Mode

The printer exits Power Saver mode automatically when it receives data from a connected device.

To exit Power Saver mode manually, on the control panel, press the Power Saver button.

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Features

Information Pages

Your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more.

1.At the printer control panel, press the Machine Status button.

2.On the Machine Information tab, touch Information Pages, then touch the desired information page.

3.Touch Print.

Note: Information pages can also be printed from CentreWare Internet Services.

Printing the Configuration Report

1.At the printer control panel, press the Machine Status button.

2.On the Machine Information tab, touch Information Pages>Configuration Report>Print.

3.Touch Close after the report prints.

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Features

Administrative Features

CentreWare Internet Services

CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser.

CentreWare Internet Services requires:

•A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments.

•TCP/IP and HTTP enabled in the printer.

•A network-connected computer with a Web browser that supports JavaScript.

For details, see the Help in CentreWare Internet Services or the System Administrator Guide.

Accessing CentreWare Internet Services

At your computer, open a Web browser, in the address field, type the IP address of the printer, then press

Enter or Return.

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Features

Finding the IP Address of the Printer

To install the print drivers for a network-connected printer, you need the IP address of your printer. You also need the IP address to access the settings of your printer through CentreWare Internet Services.

You can view the IP address of your printer on the control panel or on the Configuration Report. On the Configuration Report, IP address information is located in the Connectivity Protocols section.

To view the IP address of the printer on the control panel:

1.At the printer control panel, press the Machine Status button.

2.Touch the Machine Information tab.

−If the system administrator has set the Display Network Settings to show the IP address, it appears in the center panel.

−If the IP address is not displayed, print the Configuration Report or contact your system administrator.

To print a configuration report:

1.At the printer control panel, press the Machine Status button.

2.On the Machine Information tab, touch Information Pages>Configuration Report>Print.

3.Touch Close after the report prints.

Note: After the printer has been on for two minutes, print the Configuration Report. The TCP/IP address appears in the Network section of the page. If the IP address listed on the page is 0.0.0.0, the printer needs more time to acquire an IP address from the DHCP server. Wait two minutes, then print the Configuration Report again.

28Xerox® WorkCentre® 3655 Multifunction Printer User Guide

Features

More Information

You can obtain more information about your printer from these sources:

Resource	Location
Installation Guide	Packaged with the printer.
Other documentation for your printer	www.xerox.com/office/WC3655docs
Recommended Media List	United States: www.xerox.com/paper
	European Union: www.xerox.com/europaper
Technical support information for your printer;	www.xerox.com/office/WC3655support
including online technical support, Online Support
Assistant, and driver downloads.
Information Pages	Print from the control panel, or from CentreWare
	Internet Services, click Status>Information Pages.
CentreWare Internet Services documentation	In CentreWare Internet Services, click Help.
Order supplies for your printer	www.xerox.com/office/WC3655supplies
A resource for tools and information, including	www.xerox.com/office/businessresourcecenter
interactive tutorials, printing templates, helpful tips,
and customized features to meet your individual
needs.
Local sales and support center	www.xerox.com/office/worldcontacts
Printer registration	www.xerox.com/office/register
Xerox® Direct online store	www.direct.xerox.com/

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