Phaser 3435
SERVICE MANUAL
708P89105
05/08
Phaser 3435
Service Documentation
708P89105
05/08
Prepared by:
Xerox Europe,
Global Knowledge & Language Services,
Enterprise Centre,
P.O. Box 17,
Bessemer Road,
Welwyn Garden City,
Hertfordshire,
AL7 1BU, England.
© 2008 Xerox Corporation. All rights reserved. Xerox®, the sphere of connectivity design and
Phaser® are trademarks of Xerox Corporation in the United States and/or other countries.
NOTICE
While every care has been taken in the preparation of this manual, no liability will be accepted by
Xerox Europe arising out of any inaccuracies or omissions.
All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service.
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Service Call Procedures |
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Introduction |
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Safety Precautions ............................................................................................................ |
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ESD Precautions ............................................................................................................... |
......... vi |
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Translated Warnings ........................................................................................................... |
...... viiH |
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Health and Safety Incident Reporting ......................................................................................... |
ix |
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1 |
Service Call Procedures |
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Section Contents....................................................................................................................... |
1-1 |
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2 |
Repair Analysis Procedures |
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Section Contents....................................................................................................................... |
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3 |
Image Quality |
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Section Contents....................................................................................................................... |
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4 |
Repairs and Adjustments |
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Section Contents....................................................................................................................... |
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5 |
Parts List |
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Section Contents....................................................................................................................... |
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6 |
General Procedures and Information |
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Section Contents....................................................................................................................... |
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7 |
Wiring Data |
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Section Contents....................................................................................................................... |
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Phaser 3435 - Xerox Confidential - Draft 2 |
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Service Call Procedures
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Phaser 3435 - Xerox Confidential - Draft 2 |
Introduction
Safety Precautions
In order to prevent accidents and to prevent damage to the equipment, please read the precautions listed below carefully before servicing the machine and follow them closely.
Warnings, Cautions and Notes
WARNING
A warning is used whenever an operating or maintenance procedure, practice, condition or statement, if not strictly observed, could result in personal injury.
CAUTION
A caution is used whenever an operation or maintenance procedure, practice, condition or statement, if not strictly observed, could result in damage to the equipment.
Note: A note is used where it is essential to highlight a procedure, practice, condition or statement.
Safety Warning
1.Only to be serviced by appropriately qualified service engineers.
High voltages and lasers inside this product are dangerous. This machine should only be serviced by a suitably trained and qualified service engineer.
2.Use only Xerox replacement parts
There are no user serviceable parts inside the machine. Do not make any unauthorized changes or additions to the machine, these could cause the machine to malfunction and create electric shock or fire hazards.
3.Laser Safety Statement
The machine is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter
1 Subchapter J for Class 1(1) laser products, and elsewhere, it is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system and machine are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
WARNING
Follow the service procedure exactly as written. Use of controls or adjustments other than those specified in this manual, may result in an exposure to invisible laser radiation. During servicing, the invisible laser radiation can cause eye damage if looked at directly.
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Introduction
Materials
1.If the LCD control panel is damaged, it is possible for the liquid inside the display to leak.
Contact with skin should be avoided, wash any splashes from eyes or skin immediately and contact your doctor. If the liquid gets into the mouth or is swallowed see a doctor immediately.
2.Please keep print cartridges away from children.
Electric Shock and Fire Safety Precautions
Failure to follow the following instructions could cause electric shock or potentially cause a fire.
1.Use only the correct voltage, failure to do so could damage the machine and potentially cause a fire or electric shock.
2.Use only the power cable supplied with the machine. Use of an incorrectly specified cable could cause the cable to overheat and potentially cause a fire.
3.Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to a fire.
4.Do not allow water or other liquids to spill into the machine, this can cause electric shock. Do not allow paper clips, pins or other foreign objects to fall into the machine these could cause a short circuit leading to an electric shock or fire hazard.
5.Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When servicing the machine, remove the power plug from the wall socket.
6.Use caution when inserting or removing the power connector. The power connector must be inserted completely otherwise a poor contact could cause overheating and possibly leading to a fire. When removing the power connector grip it firmly and pull.
7.Take care of the power cable. Do not allow it to become twisted, bent sharply round corners or otherwise damaged. Do not place objects on top of the power cable. If the power cable is damaged, it could overheat and cause a fire or exposed wires could cause an electric shock.
Replace a damaged power cable immediately, do not reuse or repair the damaged cable.
Some chemicals can corrode the coating on the power cable, weaken the cover or exposing wires causing fire and shock risks.
8.Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the machine.
9.Avoid damp or dusty areas, install the machine in a clean well ventilated location. Do not position the machine near a humidifier. Moisture and dust build up inside the machine can lead to overheating and cause a fire.
10.Do not position the machine in direct sunlight.
11.Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it could make contact with a high voltage conductor inside the machine and cause an electric shock.
Handling Precautions
The following instructions are for your own personal safety, to avoid injury and so as not to damage the machine
1.Ensure the machine is installed on a level surface, capable of supporting its weight. Failure to do so could cause the machine to tip or fall.
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Introduction
2.The machine contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or clothing in any of these rotating devices.
3.Do not place any small metal objects, containers of water, chemicals or other liquids close to the machine which if spilled could get into the machine and cause damage or a shock or fire hazard.
4.Do not install the machine in areas with high dust or moisture levels, beside an open window or close to a humidifier or heater. Damage could be caused to the machine in such areas.
5.Do not place candles, burning cigarettes, etc. on the machine, these could cause a fire.
6.The fuser unit works at a high temperature. Use caution when working on the machine. Wait for the fuser to cool down before disassembly.
Assembly / Disassembly Precautions
Replace parts carefully, always use Xerox parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
Please carry out the following procedures before dismantling the machine or replacing any parts.
1.Check the contents of the machine memory and make a note of any user settings. These will be erased if the mainboard is replaced.
2.Ensure that power is disconnected before servicing or replacing any electrical parts.
3.Disconnect printer interface cables and power cables.
4.Be sure to remove the print cartridge before you disassemble any parts.
5.Only use approved spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct.
6.When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.
7.Take care not to drop any small parts into the machine.
8.Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent room lighting. Exposure for as little as 5 minutes can damage the surface’s photoconductive properties and will result in print quality degradation. Take extra care when servicing the machine. Remove the OPC Drum and store it in a black bag or other lightproof container. Take care when working with the covers (especially the top cover) open as light is admitted to the OPC area and can damage the OPC Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
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Introduction
ESD Precautions
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sensitive (ES) Devices”, or ESDs. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor “chip” components.
The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity.
CAUTION
Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1.Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any electrostatic charge on your body by touching a known earth ground.
Alternatively, employ a commercially available wrist strap device, which should be removed for your personal safety reasons prior to applying power to the unit under test.
2.After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as aluminium or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.
3.Use only a grounded tip soldering iron to solder or desolder ESDs.
4.Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static” can generate electrical charges sufficient to damage ESDs.
5.Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs.
6.Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most replacement ESDs are packaged with all leads shorted together by conductive foam, aluminium foil, or a comparable conductive material.
7.Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.
8.Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until completely plugged or soldered into the circuit.
9.Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD.
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Introduction
Translated Warnings
The following is a list of all warnings used in this manual translated into French, Italian, German and Spanish.
WARNING
A warning is used whenever an operating or maintenance procedure, practice, condition or statement, if not strictly observed, could result in personal injury.
DANGER: Une note Danger est utilisée chaque fois qu'une procédure d'utilisation ou de maintenance peut être cause de blessure si elle n'est pas strictement respectée.
AVVERTENZA: Un segnale di avvertenza è utilizzato ogni volta che una procedura operativa o di manutenzione, una pratica, una condizione o un'istruzione, se non strettamente osservata, potrebbe causare lesioni personali.
VORSICHT: Weist darauf hin, dass ein Abweichen von den angeführten Arbeitsund Wartungsanweisungen gesundheitliche Schäden, möglicherweise sogar schwere Verletzungen zur Folge haben kann.
AVISO:Un aviso se utiliza siempre que un procedimiento de operación o mantenimiento, práctica o condición puede causar daños personales si no se respetan estrictamente.
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury.
DANGER: Mettez la machine hors tension. Déconnectez le cordon d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.
AVVERTENZA: Spegnere la macchina. Scollegare il cavo di alimentazione dall'alimentatore quando si eseguono attività che non richiedono elettricità. L'elettricità può causare morte o lesioni personali. Le parti in movimento possono causare lesioni personali.
VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Ziehen Sie das Stromkabel ab, wenn Sie Aufgaben ausführen, für die keine Stromversorgung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen. Bewegliche Teile können zu Verletzungen führen.
AVISO: Apague la electricidad de la máquina. Desconecte el cable de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles pueden causar daños.
WARNING
Follow the service procedure exactly as written. Use of controls or adjustments other than those specified in this manual, may result in an exposure to invisible laser radiation. During servicing, the invisible laser radiation can cause eye damage if looked at directly.
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Introduction
DANGER: Les procédures de dépannage doivent être suivies à la lettre. Si les réglages ou vérifications ne sont pas effectués suivant les instructions de ce manuel, il peut y avoir un risque d'exposition dangereuse au faisceau laser. Celui-ci peut provoquer des lésions oculaires s'il est observé directement.
AVVERTENZA: Eseguire le procedure di servizio esattamente come descritto. L'utilizzo di dispositivi di controllo o di registrazione diversi da quelli riportati in questo manuale potrebbe comportare un'esposizione a radiazioni laser invisibili. Tali radiazioni possono danneggiare gli occhi se si guarda direttamente il fascio laser durante gli interventi di servizio.
VORSICHT: Die Wartungsarbeiten genau den Anweisungen entsprechend durchführen. Der
Umgang mit Steueroder Bedienelementen, deren Verwendung nicht ausdrücklich in diesem
Handbuch angewiesen wurde, kann dazu führen, dass unsichtbare Laserstrahlung frei gesetzt wird. Direkter Blickkontakt mit dem Laserstrahl kann bleibende Augenschäden verursachen.
AVISO: Siga los procedimientos de mantenimiento tal como están descritos. El uso de controles o ajustes no especificados en este manual puede tener como resultado la exposición a radiación láser invisible. Durante las operaciones de mantenimiento, la radiación de láser invisible puede causar daños en los ojos si se mira directamente a ella.
WARNING
Avoid exposure to laser beam. Invisible laser radiation.
DANGER: Eviter toute exposition au faisceau laser. Radiation laser invisible.
AVVERTENZA: Evitare l'esposizione al fascio laser. Radiazioni laser invisibili.
VORSICHT: Nicht in den Laserstrahl blicken. Verletzungsgefahr durch unsichtbare Laserstrahlung.
AVISO: Evite la exposición al rayo láser. Radiación de láser invisible.
WARNING
Do not touch the fuser while it is hot.
DANGER: Ne pas toucher au four pendant qu'il est encore chaud.
AVVERTENZA: Non toccare il fonditore quando è caldo.
VORSICHT: Fixierbereich erst berühren, wenn dieser abgekühlt ist.
AVISO: No toque el fusor mientras está caliente.
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Introduction
Health and Safety Incident Reporting
I. Summary
This section defines requirements for notification of health and safety incidents involving Xerox products (equipment and materials) at customer locations.
II. Scope
Xerox Corporation and subsidiaries worldwide.
III. Objective
To enable prompt resolution of health and safety incidents involving Xerox products and to ensure
Xerox regulatory compliance.
IV. Definitions
Incident:
An event or condition occurring in a customer account that has resulted in injury, illness or property damage. Examples of incidents include machine fires, smoke generation, physical injury to an operator or service representative. Alleged events and product conditions are included in this definition.
V. Requirements
Initial Report:
1.Xerox organisations shall establish a process for individuals to report product incidents to Xerox Environment Health & Safety within 24 hours of becoming aware of the event.
2.The information to be provided at the time of reporting is contained in Appendix A (Health and Safety Incident Report involving a Xerox product).
3.The initial notification may be made by any of the following methods:
•For incidents in North America and Developing Markets West (Brazil, Mexico, Latin American North and Latin American South):
-Phone* Xerox EH&S at: 1-800-828-6571.
-Electronic mail Xerox EH&S at: Doris.Bush@usa.xerox.com.
-Fax Xerox EH&S at: 1-585-422-6449 [intelnet 8*222 6449].
•For incidents in Europe and Developing Markets East (Middle East, Africa, India, China and Hong Kong):
-Phone* Xerox EH&S at: +44 (0) 1707 353434.
-Electronic mail Xerox EH&S at: Elaine.Grange@GBR.xerox.com.
-Fax Xerox EH&S at: +44 (0) 1707 353914 [intelnet 8*668 3914].
*Initial notification made by phone must be followed within 24 hours by a completed incident report and sent to the indicated electronic mail address or fax number.
Note: If sending a fax, please also send the original via internal mail.
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Introduction
Responsibilities for Resolution:
1.Business Groups/Product Design Teams responsible for the product involved in the incident shall:
a.Manage field bulletins, customer correspondence, product recalls, safety retrofits.
b.Fund all field retrofits.
2.Field Service Operations shall:
a.Preserve the Xerox product involved and the scene of the incident inclusive of any associated equipment located in the vicinity of the incident.
b.Return any affected equipment/part(s) to the location designated by Xerox EH&S and/or the Business Division.
c.Implement all safety retrofits.
3.Xerox EH&S shall:
a.Manage and report all incident investigation activities.
b.Review and approve proposed product corrective actions and retrofits, if necessary.
c.Manage all communications and correspondence with government agencies.
d.Define actions to correct confirmed incidents.
VI. Appendices
The Health and Safety Incident Report involving a Xerox Product (Form # EH&S-700) is available at the end of the manual.
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Service Call Procedures |
1 Service Call Procedures |
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SCP 1 |
Service Call Actions ...................................................................................................... |
1-3 |
SCP 2 Cleaning ........................................................................................................................ |
1-4 |
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SCP 3 |
Troubleshooting ............................................................................................................ |
1-5 |
SCP 4 |
Final Actions ................................................................................................................. |
1-6 |
SCP 5 Consumables and Replacement Parts .......................................................................... |
1-7 |
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Service Call Procedures
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Service Call Procedures
SCP 1 Service Call Actions
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury.
1.Take note of symptoms or error messages.
2.Ask the operator to describe or demonstrate the problem.
3.Make sure that:
•The power cord is connected to the wall outlet and to the machine.
•All cables are connected correctly.
•If necessary perform SCP 2 Cleaning.
4.If available, check the machine service log book for any previous actions that may be relevant to the call.
5.Review any defective print or copy samples.
6.Refer to RAP 2 Error Messages for a list of error messages and possible solutions.
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Service Call Procedures
SCP 2 Cleaning
To keep the terminal in good working condition, the following operations should be carried out regularly:
Front Panel Keys and Covers
Cleaning the Front Panel Keys
1.Set the On/off switch to Off (position 0).
2.Clean the top of the front panel and the keys with a lint-free cloth moistened with isopropyl alcohol or a spray-on cleaning product.
3.Leave the product on for a few seconds before wiping it off.
Cleaning the Covers
It is advisable to clean all the covers during a maintenance visit.
1.Set the On/Off switch to Off (position 0).
2.Clean the external areas of the covers with a lint-free cloth moistened with isopropyl alcohol or a spray-on cleaning product.
3.Leave the product on for a few seconds before wiping it off.
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Service Call Procedures
SCP 3 Troubleshooting
Procedure of Checking the Symptoms
Before attempting to repair the printer first obtain a detailed description of the problem from the customer.
Figure 1
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Service Call Procedures
SCP 4 Final Actions
After the machine has been re-assembled, perform the steps that follow:
1.Exercise the machine in all modes.
2.Make a proof copy or print of a customer document.
3.If any of the customers selections were changed, return them to the customers preferred settings.
4.Mark off any hardware/software options and modifications installed and/or enabled in the
Service Log Book. Refer to GP 13.
5.At the first service and at any subsequent service where changes are made or options are added, print the configuration report and store it with the machine log book. Discard any previous versions of the configuration report.
6.Remove and destroy any copies of test patterns.
7.Complete the machine service log book, refer to GP 13 Service Log.
8.Ensure the machine and service area are clean before leaving the customer premises.
9.Provide customer training if required.
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Service Call Procedures
SCP 5 Consumables and Replacement Parts
To avoid print quality and paper feed problems resulting from worn parts and to maintain the printer in top working condition the following items will need to be replaced at the specified number of pages or when the life span of each item has expired.
COMPONENT |
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REPLACEMENT CYCLE |
Pick-up Roller |
150K Pages |
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Transfer Roller |
70K |
Pages |
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Fuser |
80K |
Pages |
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Print Cartridge |
10K |
Pages (Sales), 4K Pages (Initial) |
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Service Call Procedures
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Status Indicator RAPs |
2 Status Indicator RAPs |
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RAP 1 LED Status Error ........................................................................................................... |
2-3 |
RAP 2 Error Messages ............................................................................................................. |
2-4 |
RAP 3 Nothing Displayed on LCD ............................................................................................ |
2-6 |
RAP 4 Paper Jams ................................................................................................................... |
2-7 |
RAP 5 JAM 0 .......................................................................................................................... |
2-17 |
RAP 6 JAM 1 ......................................................................................................................... |
2-19 |
RAP 7 JAM 2 .......................................................................................................................... |
2-21 |
RAP 8 JAM Duplex 1 .............................................................................................................. |
2-22 |
RAP 9 JAM Duplex 2 .............................................................................................................. |
2-23 |
RAP 10 Multi-Feeding ............................................................................................................ |
2-24 |
RAP 11 Paper Rolled in the Fuser ......................................................................................... |
2-25 |
RAP 12 Paper Rolled on the OPC Drum ................................................................................ |
2-26 |
RAP 13 Fuser Error ................................................................................................................ |
2-27 |
RAP 14 LSU Error .................................................................................................................. |
2-28 |
RAP 15 Fuser Drive Gear Damage ........................................................................................ |
2-30 |
RAP 16 Paper Empty ............................................................................................................. |
2-31 |
RAP 17 Paper Empty Without Indication ................................................................................ |
2-32 |
RAP 18 Cover Open ............................................................................................................... |
2-33 |
RAP 19 No Error Message When the Cover is Open ............................................................ |
2-34 |
RAP 20 Defective Motor Operation ........................................................................................ |
2-35 |
RAP 21 No Power .................................................................................................................. |
2-36 |
RAP 22 Printer Not Working (1) ............................................................................................. |
2-37 |
RAP 23 Printer Not Working (2) ............................................................................................. |
2-38 |
RAP 24 Abnormal Printing .................................................................................................... |
2-39 |
RAP 25 SPOOL Error ............................................................................................................. |
2-40 |
RAP 26 Multi-Feed Error ........................................................................................................ |
2-41 |
RAP 27 No Paper/Add Paper Error ........................................................................................ |
2-42 |
RAP 28 Open Cover Error ...................................................................................................... |
2-43 |
RAP 29 Fuser Door Open ...................................................................................................... |
2-44 |
RAP 30 Audible Noise ............................................................................................................ |
2-45 |
RAP 31 Scan Lock Error ........................................................................................................ |
2-46 |
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Status Indicator RAPs
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Status Indicator RAPs
RAP 1 LED Status Error
Status |
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Description |
Off |
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• The printer is off-line and cannot print. |
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• The printer is in power save mode. When data is received, it switches to on- |
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line automatically. |
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Green |
On |
The printer is on-line and can receive data from the computer. |
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Blinking |
• When the backlight blinks slowly, the printer is receiving data from the com- |
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puter. |
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• When the backlight blinks quickly, the printer is receiving and printing data. |
Red |
On |
• The print cartridge is totally exhausted. Remove the old print cartridge and |
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install a new one. |
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• A paper jam has occurred. To solve the problem, go to RAP 4 Paper Jams. |
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• The front cover is open. Close the front cover. |
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• There is no paper in the tray. Load paper in the tray. |
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• The printer has stopped printing due to a major error. Check the display mes- |
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sage. for details on the meaning of the error message. |
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Blinking |
• A minor error is occurring and the printer is waiting for the error to be cleared. |
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Check the display message. When the problem is cleared, the printer resumes |
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printing. |
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• The print cartridge is low. Order a new print cartridge. You can temporarily |
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improve print quality by redistributing the toner. |
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Status Indicator RAPs
RAP 2 Error Messages
Message |
Meaning |
Suggested solutions |
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Door Open |
The front cover or rear cover is not |
Close the cover until it locks into place. |
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securely latched. |
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Duplex Jam 0 Check |
Paper has jammed during duplex |
Clear the jam. |
Inside |
printing. |
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Duplex Jam 1 Open/ |
Paper has jammed during duplex |
Clear the jam. |
Close Door |
printing. |
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Fuser Door Open |
The fuser door is not securely |
Open the rear cover and close the fuser door |
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latched. |
until it locks into place. For the location of the |
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fuser door. |
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Install Toner |
A print cartridge is not installed. |
Install a print cartridge. |
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Invalid Toner |
The print cartridge you have installed |
Install a genuine print cartridge, designed for |
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is not for your printer. |
your printer. |
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Load Manual Press |
The multi-purpose tray is empty in |
Load a sheet of print material and press OK. |
Stop Key |
manual feed mode. |
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Low Heat Error Cycle |
There is a problem in the fuser unit. |
Replace to Fuser Unit. |
Power |
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LSU Hsync Error Cycle |
A problem has occurred in the LSU |
Replace to LSU Unit. |
Power |
(Laser Scanning Unit). |
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LSU Motor Error Cycle |
A problem has occurred in the LSU |
Replace to LSU Unit. |
Power |
(Laser Scanning Unit). |
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Main Motor Locked |
There is a problem in the main motor. |
Open and then close the front cover. |
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Open Heat Error Cycle |
There is a problem in the fuser unit. |
Unplug the power cord and plug it back in. If |
Power |
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the problem persists, please call for service. |
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Over Heat Error Cycle |
There is a problem in the fuser unit. |
Unplug the power cord and plug it back in. If |
Power |
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the problem persists, please call for service. |
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Paper Jam 0 Open/ |
Paper has jammed in the feeding |
Clear the jam. |
Close Door |
area of the tray. |
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Paper Jam 1 Open/ |
Paper has jammed in the fuser area. |
Clear the jam. |
Close Door |
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Paper Jam 2 Check |
Paper has jammed in the paper exit |
Clear the jam. |
Inside |
area. |
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Printing... |
The printer is printing jobs using the |
Complete your printing. |
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displayed language. |
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Ready |
The printer is on-line and ready to |
Use your printer. |
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printer. |
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Replace Toner |
This message appears between the |
Replace the print cartridge with a new one. |
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Toner Empty and Toner Low status. |
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2-4 |
5/08 |
Phaser 3435 |
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Status Indicator RAPs |
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Self Diagnostic... |
The engine in your printer is checking |
Please wait a few minutes. |
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some problems detected. |
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Sleeping... |
The printer is on power save mode. |
When data is received, it switches to on-line |
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automatically. |
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Toner Empty |
The print cartridge has run out. The |
Replace the print cartridge with a new one. |
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printer stops printing. |
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Toner Low |
The print cartridge is almost empty. |
Take out the print cartridge and thoroughly |
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shake it. By doing this, you can temporarily |
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reestablish printing operations. |
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Tray 1 Paper Empty |
There is no paper in the tray 1. |
Load paper in the tray 1. |
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Tray 2 Paper Empty |
There is no paper in the optional tray |
Load paper in the optional tray 2. |
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2. |
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Phaser 3435 |
5/08 |
2-5 |
Status Indicator RAPs
RAP 3 Nothing Displayed on LCD
Figure 1
2-6 |
5/08 |
Phaser 3435 |
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Status Indicator RAPs |
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RAP 4 Paper Jams |
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Clearing Paper Jams |
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Message |
Location of Jam |
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Paper Jam 0 Open/Close Door |
In the paper feed area (tray 1, optional tray 2, multi-purpose tray) |
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Paper Jam 1 |
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Around the print cartridge |
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Open/Close Door Paper Jam 2 |
Check Inside In the paper exit area |
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Duplex Jam 0 |
Check Inside |
In the duplex area |
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Duplex Jam 1 |
Open/Close Door |
Between the duplex unit and fuser area |
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Jams in the Paper Feed Area
In the Tray
1. Pull the tray 1
Figure 1
Phaser 3435 |
5/08 |
2-7 |
Status Indicator RAPs
2.Remove the jammed paper by gently pulling it straight out. Make sure that all of the paper is properly aligned in the tray 1.
Figure 2
If the paper is not move when you pull, or if you do not see the paper in this area, check the fuser area around the print cartridge.
3. Insert the tray 1 into the printer until it snaps into place. Printing automatically resumes.
In the Optional Tray 2
1.Pull the optional tray 2 open.
2.Remove the jammed paper from the printer.
Figure 3
If the paper is not move when you pull, or if you do not see the paper in this area, stop and go to step 3.
3.Pull the tray 1 half.
4.Pull the paper straight up and out.
2-8 |
5/08 |
Phaser 3435 |
Status Indicator RAPs
Figure 4
5. Insert the trays back into the printer. Printing automatically resumes.
In the Multi-Purpose Tray
1. If the paper is not feeding properly, pull the paper out of the printer.
Figure 5
2. Open and close the front cover to resume printing.
Around the Print Cartridge
1. Open the front cover and pull the print cartridge out.
Phaser 3435 |
5/08 |
2-9 |
Status Indicator RAPs
Figure 1
2. Remove the jammed paper by gently pulling it straight out.
Figure 2
3. Replace the print cartridge and close the front cover. Printing automatically resumes.
In the Paper Exit Area
1.Open and close the front cover. The jammed paper is automatically ejected from the printer.
2.Gently pull the paper out of the output tray.
2-10 |
5/08 |
Phaser 3435 |
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