User Guide
Exciting Features
Featured Usage Tips |
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Manage Your Phone |
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New Device
New Device onfigur tion |
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Home Screen
Navigation Bar |
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Use Shortcut Switches to Quickly Enable Frequently Used Features |
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Notific tion Panel and Status Bar |
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Screen Lock and Unlock |
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Home Screen Management |
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Contacts
Search Contacts |
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Managing Contacts |
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Dialling
Basic Calling Functions |
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VoLTE |
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Use VoWi-Fi for a New Calling Experience |
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Message
Basic Messaging Functions |
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Camera
Basic Camera Functions |
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Pro Mode |
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Light Painting Mode |
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More Capture Modes |
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Gallery
Photo Management |
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Phone Manager
Use One-touch Optimisation |
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Manage Mobile Data Usage |
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Enable Virus Scanner |
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Add Email Accounts |
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Manage Email Accounts |
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Manage VIP Email Contacts |
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Contents |
Calendar |
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Navigate the Calendar |
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Clock |
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Use the Clock |
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Notepad |
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Manage Your Notes to Keep Your Records in Order |
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Device Connection |
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Bluetooth |
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NFC |
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Huawei Share |
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Security and Privacy |
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Face Unlock |
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Fingerprint |
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Enable or Disable Location Services |
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Enable App Lock |
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Enhanced Data Protection: Defend Your Privacy |
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Backup and Restoration |
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Reset Your Phone |
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Wi-Fi and Network |
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Wi-Fi |
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Connecting to the Internet |
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Share Your Mobile Network with Other Devices |
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Apps and otifi tions |
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App Twin: Log in to Two Social Media Accounts at Once |
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Sound and Display |
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onfigure Do Not Disturb Mode |
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onfigure Your Sound Settings |
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More Display Settings |
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Storage |
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Enable Storage cleaner |
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Smart Assistance |
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Access Phone Functions from Anywhere with Navigation Dock |
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System |
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Accessibility |
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General Settings |
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Contents |
System Update |
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Performing an Online Update |
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Legal Notice |
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Legal Notice |
77 |
Personal Information and Data Security |
79 |
Obtaining help |
79 |
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Face unlock allows you to quickly unlock your Phone by holding it up to your face.
• Face unlock is not available if the screen unlock password has not been entered for three or more days in a row, or if your Phone has been remotely locked, or has been restarted.
•When using Face unlock to unlock your Phone, keep your eyes open, face yourself directly towards your Phone, and keep your face at a distance of 20 cm (7.87 in.) to 50 cm (19.69 in.) from your device. In order to scan your face accurately, avoid using this feature when you are in a dark environment or when facing direct light.
1 Open Settings. Go to Security & privacy > Face recognition and enter your lockscreen password.
If you haven't set a lockscreen password, follow the onscreen instructions to do so. Face unlock is only available if the unlock method is set to Pattern, 4-digit PIN, Custom PIN, or
Password.
2If you have selected Enable pick up to wake, your Phone will turn the screen on and recognise your face to unlock the screen automatically after you pick up your Phone and hold it to your face. If you do not wish to use this feature, deselect this option. Touch Enrol face and follow the onscreen instructions to enrol your facial information.
3Methods to set Face unlock:
• Direct unlock: Turn on the screen. Your Phone will recognise your facial features and unlock the screen after they are matched.
•Swipe to unlock: Turn on the screen. After your Phone has recognised your facial information, swipe your finger on the lockscreen to unlock your device.
• Smart lock screen notifi tion display: If you have enabled Slide to unlock and Smart lock screen notifi tions, notific tion details will not display on the lockscreen until your Phone recognises your facial features.
•Access app lock: If you enable Access app lock, the face unlock function can be used to access apps and locked apps.
Open Settings, go to Security & privacy > Face recognition. When enroling the face data, select Enable pick up to wake, and set the Face unlock method to Direct unlock. Once the setup is complete, you can simply raise your Phone to unlock the screen, without a password or fingerprint.
If you haven't selected Enable pick up to wake when enroling the face data, you can set up this feature later: Open Settings, go to Security & privacy > Face recognition, set the Face unlock
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Exciting Features
method to Direct unlock. Then open Settings, go to Smart assistance > Motion control > Pick up, and select Wake device.
In order to close an app or return to the home screen, you must use the navigation bar at the bottom of your Phone. You can enable the Navigation dock feature on your Phone to avoid using navigation buttons and to comfortably operate your device with one hand.
Open Settings. Go to System > System navigation > Navigation dock and enable
Navigation dock. The Navigation dock will appear on the screen. You can then drag it to your preferred location. The Navigation dock can perform the following actions:
• Back: Touch the Navigation dock once to go back one step, or touch it twice to go back two steps. • Home: Touch and hold the Navigation dock and then release it to go to the home screen.
• View background apps: Touch and hold the Navigation dock and then swipe left or right to view any apps that are running in the background.
Want to quickly enable or disable mobile data or Wi-Fi? Swipe down from the status bar and open the shortcuts panel, then touch the corresponding shortcut switch to enable or disable a feature. Touch and hold a shortcut switch icon to enter the feature's settings page.
Organize shortcuts
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App lock allows you to set a password for your WeChat, Alipay, and other important apps. Once you restart your Phone or unlock the screen, you will be asked to enter your App lock password when opening the apps for the first time. App lock enhances the protection of your private information and prevents unauthorised access to important apps on your device.
Enable App lock: Open Settings. Go to Security & privacy > App lock. When you access the app for the first time, follow the onscreen instructions to set the password and enter the app lock. In subsequent access, you can directly enter the app lock password. On the App lock screen, enable App lock for the apps you want to protect. When accessing a locked app for the first time, you need to
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Exciting Features enter the password in the password text box. If you forget the password, touch Forgot password, enter the answer in the password protection question box, and reset the password. If you have not
set the password protection, the Forgot password option is not available.
If you have set up a fingerprint and facial recognition to unlock your Phone and are opening App lock for the first time, you can follow the onscreen instructions to associate your fingerprint and facial recognition with App lock for easier app unlocking.
Modify your App lock password and password protection: Touch on the App lock screen, and then touch Change password or Change password protection to modify your App lock password or password protection.
Tired of default wallpapers? Set a photo you like as your home screen wallpaper to personalise your home screen.
Open Settings, and then go to Home screen & wallpaper > Wallpaper. You can:
Set a picture as your home screen wallpaper: Touch Gallery or select a preset wallpaper in your device, and follow the onscreen instructions to select Lock screen, Home screen or Both.
Set a photo as your wallpaper from Gallery: Have a great photo you want to set as your
wallpaper? In Gallery, open the photo that you like, go to > Set as > Wallpaper, and follow the onscreen instructions to set the photo as your home screen wallpaper.
Want to quickly manage widgets on your home screen? You can add, move or delete home screen widgets to tidy up your home screen and make it easier to use.
Add widgets: Touch and hold an empty area on the home screen to enter home screen editing mode. Touch Widgets, touch and hold a widget and drag it to an empty area on the home screen, or touch the widget you want.
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Exciting Features
Check that there are enough empty spaces on the home screen for the widget. If there is not enough space, add an empty screen page or free up some space on the current home screen page.
Delete widgets: Touch and hold a widget on the home screen until your Phone vibrates, and then select Remove.
Move widgets: Touch and hold a widget on the home screen until your Phone vibrates. Drag the widget to any position on the screen.
Want to store your apps in one location on your home screen to make your home screen look cleaner? You can enable app drawer on your home screen to store all your apps and free up space on your home screen.
Open Settings, go to Home screen & wallpaper > Home screen style, and select Drawer. If you want to switch back to a standard home screen, select Standard.
Add an app icon from app drawer to the home screen: After you enable app drawer, touch
on the home screen to enter the app list. From the app list, touch and hold the app icon that you want to add until your Phone vibrates, and then drag it to the desired position on the home screen.
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Exciting Features
TalkBack reads aloud content on the screen that you touch, select, or activate. It is a useful tool that helps visually impaired users interact with their Phone.
1Open Settings and go to Smart assistance > Accessibility > TalkBack > to open the
TalkBack settings screen.
2Enable TalkBack and touch OK. Your device will launch a tutorial when you enable TalkBack for
the first time. If you need to listen to the tutorial again, touch , open the TalkBack settings screen, and then launch the tutorial.
3Touch and enable Explore by touch. When Explore by touch is enabled, your device will read out content that you touch.
Why does my Phone suddenly start reading out content on the screen? How do I disable this feature? You may have enabled TalkBack by accident. To disable TalkBack, press and hold the Power button until your device vibrates, and then touch the screen with two fingers for at least three seconds.
Your Phone may slow down over time as your storage space gets smaller. You can use memory cleanup to free up storage space, improve system performance, and keep your Phone running smoothly.
Open Phone Manager, touch Cleanup, and clean up memory and cache based on the scan results to speed up your device's performance. If your storage space is still low, you can perform a deep clean to free up more storage space based on the scan results and cleanup recommendations.
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New Device Configur tion
Connect to Wi-Fi networks effortlessly with your device.
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Swipe down from the status bar to open the notific tion panel. |
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Touch and hold |
to open the Wi-Fi settings screen. |
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Switch on Wi-Fi. Your device will list all available Wi-Fi networks at your location. |
4Select the Wi-Fi network you want to connect to. If you select an encrypted network, you will also need to enter the Wi-Fi password.
Before using mobile data, ensure that you have a data plan with your network provider to avoid incurring excessive data charges.
1 Swipe down from the status bar to open the notific tion panel.
2 Touch to enable mobile data.
When you don't need to access the Internet, disable mobile data to save battery power and reduce data usage.
Face unlock allows you to quickly unlock your Phone by holding it up to your face.
• Face unlock is not available if the screen unlock password has not been entered for three or more days in a row, or if your Phone has been remotely locked, or has been restarted.
•When using Face unlock to unlock your Phone, keep your eyes open, face yourself directly towards your Phone, and keep your face at a distance of 20 cm (7.87 in.) to 50 cm (19.69 in.) from your device. In order to scan your face accurately, avoid using this feature when you are in a dark environment or when facing direct light.
1 Open Settings. Go to Security & privacy > Face recognition and enter your lockscreen password.
If you haven't set a lockscreen password, follow the onscreen instructions to do so. Face unlock is only available if the unlock method is set to Pattern, 4-digit PIN, Custom PIN, or
Password.
2If you have selected Enable pick up to wake, your Phone will turn the screen on and recognise your face to unlock the screen automatically after you pick up your Phone and hold it to your face. If you do not wish to use this feature, deselect this option. Touch Enrol face and follow the onscreen instructions to enrol your facial information.
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New Device
3Methods to set Face unlock:
• Direct unlock: Turn on the screen. Your Phone will recognise your facial features and unlock the screen after they are matched.
•Swipe to unlock: Turn on the screen. After your Phone has recognised your facial information, swipe your finger on the lockscreen to unlock your device.
• Smart lock screen notifi tion display: If you have enabled Slide to unlock and Smart lock screen notifi tions, notific tion details will not display on the lockscreen until your Phone recognises your facial features.
•Access app lock: If you enable Access app lock, the face unlock function can be used to access apps and locked apps.
Open Settings, go to Security & privacy > Face recognition. When enroling the face data, select Enable pick up to wake, and set the Face unlock method to Direct unlock. Once the setup is complete, you can simply raise your Phone to unlock the screen, without a password or fingerprint.
If you haven't selected Enable pick up to wake when enroling the face data, you can set up this feature later: Open Settings, go to Security & privacy > Face recognition, set the Face unlock
method to Direct unlock. Then open Settings, go to Smart assistance > Motion control > Pick up, and select Wake device.
You can enrol a fingerprint on your Phone and then use your fingerprint to unlock your screen or access your Safe or App Lock without a password.
• Fingerprint unlocking is only available when your unlock method is set to Pattern, PIN or Password. You will be required to unlock your Phone using the screen unlock password after the device is restarted or if your fingerprint is not recognised.
• Before enrolling a fingerprint, make sure your finger is clean and dry.
1 Open Settings.
2Go to Security & privacy > Fingerprint ID > Fingerprint management > Change unlock method, select Pattern, 4-digit PIN, Custom PIN or Password, and then follow the onscreen instructions to set an unlock password.
3 Once you have set an unlock password, touch New fingerprint to enrol a fingerprint.
4Place your fingertip on the fingerprint sensor. Press down lightly on the sensor until your device vibrates. Repeat this step using different parts of your fingertip.
5 After enrolment is complete, touch OK.
To unlock the screen, simply place your fingertip on the fingerprint sensor.
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New Device
By connecting your device to a Wi-Fi network, you can effectively save mobile data.
To avoid potential security risks (such as unauthorised access to your personal data and fin nci l information), please exercise caution when connecting to a public Wi-Fi network.
Connect to a Wi-Fi Network: Open Settings, go to Wireless & networks > Wi-Fi, and enable
Wi-Fi. Touch a Wi-Fi network to access it, and enter the network password or complete the authentication if required. Alternatively, you can scroll to the bottom of the menu, touch Add network, and follow the onscreen instructions to add a network hotspot by entering its name and password.
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Don't want your screen blocked by navigation keys but still want to navigate with easy steps? You can try Gestures. Gestures allows you to quickly return to the previous menu, switch to the home screen, and view recent tasks.
Open Settings, go to System > System navigation, and select Gestures. You can:
• Return to the previous menu: Swipe from the left or right edge of the screen to the central area. • Return to the home screen: Swipe up from the bottom centre of the screen.
• View recent tasks: Swipe up from the bottom centre of the screen and pause.
Using the navigation bar, you can conveniently access the home screen, return to the previous page, exit an app, or view recent apps used.
To configure your navigation bar layout, go to Settings, then go to System > System navigation > Three key navigation > Settings, and select the navigation key combination and enable or disable Hide navigation keys based on your usage habits.
• Back key: Touch to return to the previous page or exit an app. Touch to close the onscreen keyboard when inputting text.
• Home key: Touch to return to the home screen. Touch and hold to display the HiVoice icon and swipe upwards on the icon to enable HiVoice features.
• Recent key: Touch to open a list of recently used apps. Touch and hold to enable split screen mode.
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Home Screen
Downward swipe notifi tion key: Touch to open the notific tion panel.
If you want to quickly switch to a recently used app, you might try using the Recent key. The Recent key can help you quickly switch between several recently used apps. You can also use it to close your background apps to increase your Phone's operating speed.
Touch . You can view, switch to, close, or lock recently used background apps:
• View recently used apps: Recently used apps will be displayed on the screen and you can check them by swiping left or right.
• Switch to a recently used app: Swipe left or right on the screen to find the app you want to use, and touch the app tab.
• Close an app: Swipe up on an app tab to close the corresponding app.
• Close all apps: Touch to close all apps.
Want to quickly enable or disable mobile data or Wi-Fi? Swipe down from the status bar and open the shortcuts panel, then touch the corresponding shortcut switch to enable or disable a feature. Touch and hold a shortcut switch icon to enter the feature's settings page.
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otifi tion Panel and Status Bar
otifi tion and Status Icons and Descriptions
The icons in the status bar give you a quick view of the overall status of your Phone, including its network connection, battery level, and any new messages received when your Phone is in Silent mode.
Status icons: By checking the status icons, you can quickly learn the status of your device, such as network connection, signal strength, battery level, time, and more.
The network status icons may vary by regions and service providers.
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Home Screen
LTE
Signal strength |
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4G+ network connected |
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3G network connected |
4G network connected |
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HSPA network connected |
2G network connected |
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Long Term Evolution (LTE) network |
LTE |
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connected |
LTE+ network connected |
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NFC enabled |
Evolved High-Speed Packet Access |
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Airplane mode enabled |
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VoLTE available |
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Wi-Fi network connected |
Roaming |
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Receiving location data from GPS |
Bluetooth enabled |
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Silent mode enabled |
Wi-Fi network detected |
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Charging |
Vibration mode enabled |
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Battery level low |
Alarm enabled |
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No SIM card detected |
Battery fully charged |
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Only POT-LX1 supports NFC. Please keep the NFC area close to other devices or objects while using the NFC function.
otifi tion icons: When there is a new message, notific tion or reminder on your Phone, the relevant icon will be displayed in your status bar.
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Missed call |
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New emails |
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Downloading data |
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New voicemails |
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Event reminder |
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Uploading data |
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Synchronising data |
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Phone memory full |
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Sync failed |
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VPN connected |
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More notific tions |
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11
Home Screen
Open the otifi tion Panel to Get Important Information
Want to ensure that you do not miss out on any important notific tions From your Phone's status bar, you can view real time notific tion information and your device's operating status.
When there is a notific tion reminder, you can turn on the screen and swipe down from the status bar to view the notific tion. You can access notific tion and status bar settings in the following ways:
Access notifi tion panel when the screen is unlocked: Swipe down from the status bar to open the notific tion panel. You can turn on or off shortcut switches, or touch notific tions to view the details.
Want the notific tion and status bar to display only the number of notific tions or to display no
notific |
tions Touch |
Settings, and go to otifi tions > More notifi tion settings > |
otifi |
tion method. Then, select Numbers or None as required. |
Disable Disruptive App otifi tions
Find it annoying to receive so many different types of app notific tions You can set and disable app notific tions to prevent this from happening.
Open Settings, and go to otifi tions. You can:
• Prevent all apps from pushing notifi tions: Touch Batch management, and then turn off All.
Customise otifi tions
Not a fan of the default notific tion reminders? You can customise your notific tion reminders so that you get your notific tions the way you want them.
Open |
Settings, then go to otifi tions > More notifi tion settings. From here you can: |
• Enable |
otifi tions turn on screen: Enable otifi tions turn on screen. When your Phone |
screen is off, it will turn on when a notific tion is received.
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Home Screen • Set Pulse notifi tions light: Turn on Pulse notifi tion light, and the notific tion light will fl sh
whenever you receive new notific |
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• Set notifi tion method: Touch |
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tion method. Depending on your preferences, you can |
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Your Phone stores a lot of sensitive information, such as personal photos, contact information, banking apps (for example, Alipay). Set a lock screen password so that a password is required each time you unlock your Phone. A lock screen password helps to protect your private information if your Phone is lost or accessed by an unauthorised user.
Set a lock screen password: Open Settings, go to Security & privacy > Lock screen password, and set the type of lock screen password you prefer.
• Set a PIN: A PIN number is a sequence of digits. Entering a PIN to unlock your Phone is quick and simple. For better security, use a long sequence of random numbers as your PIN. Go to Set lock screen password, follow the prompts to set up a PIN. Alternatively, touch Change unlock method, and set 4-digit PIN or Custom PIN.
• Set a pattern: Unlock your Phone by drawing a preset pattern on the screen. For better security, use a pattern that includes overlapping line segments. Go to Set lock screen password > Change unlock method > Pattern and draw the same pattern twice. The pattern must connect at least 4 dots.
• Set a password: A password made up of numbers, letters, and special characters is more secure than a PIN or pattern. For better security, use a password with 8 or more characters that includes numbers, letters, and special characters. Be sure to memorize the password so that you don't get locked out of your Phone if you forget it. Go to Set lock screen password > Change unlock method > Password, follow the prompts to set up a password.
• Unlock your device using a fingerprint: If your device supports fingerprint unlock, this is the recommended unlock method. Using a fingerprint is a secure and quick way to unlock the device. After setting a lock screen password, touch Enrol in the dialog box that pops up and follow the onscreen prompts to enrol your fingerprints.
•For security reasons, please do not disable the lock screen password: A lock screen password prevents unauthorised access to your device. For the security of your device, do not select Disable lock screen password as the screen lock method.
•Regular password prompts help you to remember your password: If you have not entered your screen lock password for 3 days, the system will require that you enter the password to unlock your device.
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Home Screen
If you don't use your Phone for a set period of time, the screen will turn off and lock. As long as the screen stays on, you can use your Phone without needing to unlock the screen. Lock your screen when you are not using your Phone to protect your privacy and prevent mistaken inputs.
Set a lock screen password to help protect your privacy. You can lock your device in the following ways:
Lock the screen instantly with the Power button: Press the Power button to lock the screen at any time.
Lock the screen with one-touch screen lock: Pinch two fingers together on the home screen to enter the editing screen. Touch Widgets > Screen Lock and add the Screen Lock widget to your home screen. This helps reduce wear and tear on your power button. After leaving the home screen editing mode, touch the Screen Lock widget to instantly lock your screen. To lock your screen this way, first switch to the home screen page where the Screen Lock widget is located.
Is your home screen cluttered with app icons? You can move or delete icons from the home screen or sort and move them to folders for more convenient use.
Move a home screen icon: From the home screen, touch and hold an app icon until your Phone vibrates, then drag it to any position on the home screen.
Delete an app: From the home screen, touch and hold the icon of the app you want to uninstall until your Phone vibrates, and then touch Uninstall. Follow the onscreen prompts to delete the app.
To ensure that the system runs normally, some preinstalled system apps cannot be uninstalled.
Create a folder: From the home screen, touch and hold an app icon until your Phone vibrates, then drag it on top of another icon. The two icons will now be placed in a new folder.
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Home Screen
Delete a folder: Open the folder, touch , deselect all the apps, then touch OK. The folder will be deleted automatically and all the app icons in the folder will be moved to your home screen.
Rename a folder: Open the folder, touch the folder name and enter a new name.
Add or remove app icons from a folder: Open the folder, touch , select or deselect apps and then touch OK. The selected app icons will be automatically added to the folder while the deselected apps will be removed from the folder.
Another way to remove an app icon from a folder is to touch and hold the icon in the folder until your Phone vibrates, and then drag it to the home screen.
Too many icons on your home screen? You can add a new page to your home screen and customise it to your liking.
Touch and hold an empty area on the home screen to enter home screen editing mode. You can do the following:
• Add a new screen page: Touch at the left or right side of the screen to add a new screen page.
• Delete an empty screen page: Touch to delete the page.
Screen pages with app icons or widgets on them cannot be deleted.
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Home Screen • Modify screen page order: Touch and hold the screen page you want to move, then drag it to the
desired position.
• Set a default home screen page: Touch in the upper part of the home screen to set the selected screen page as your default home screen page.
Tired of default wallpapers? Set a photo you like as your home screen wallpaper to personalise your home screen.
Open Settings, and then go to Home screen & wallpaper > Wallpaper. You can:
Set a picture as your home screen wallpaper: Touch Gallery or select a preset wallpaper in your device, and follow the onscreen instructions to select Lock screen, Home screen or Both.
Set a photo as your wallpaper from Gallery: Have a great photo you want to set as your
wallpaper? In Gallery, open the photo that you like, go to > Set as > Wallpaper, and follow the onscreen instructions to set the photo as your home screen wallpaper.
Want to quickly manage widgets on your home screen? You can add, move or delete home screen widgets to tidy up your home screen and make it easier to use.
Add widgets: Touch and hold an empty area on the home screen to enter home screen editing mode. Touch Widgets, touch and hold a widget and drag it to an empty area on the home screen, or touch the widget you want.
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Home Screen
Check that there are enough empty spaces on the home screen for the widget. If there is not enough space, add an empty screen page or free up some space on the current home screen page.
Delete widgets: Touch and hold a widget on the home screen until your Phone vibrates, and then select Remove.
Move widgets: Touch and hold a widget on the home screen until your Phone vibrates. Drag the widget to any position on the screen.
Want to store your apps in one location on your home screen to make your home screen look cleaner? You can enable app drawer on your home screen to store all your apps and free up space on your home screen.
Open Settings, go to Home screen & wallpaper > Home screen style, and select Drawer. If you want to switch back to a standard home screen, select Standard.
Add an app icon from app drawer to the home screen: After you enable app drawer, touch
on the home screen to enter the app list. From the app list, touch and hold the app icon that you want to add until your Phone vibrates, and then drag it to the desired position on the home screen.
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Open Contacts, in the contacts list, you can use the following search methods:
For most accurate search results, ensure your device is displaying all contacts. On the contacts list
screen, go to > Settings > Display preferences, and touch All contacts. • Drag the index on the side to quickly scroll through the list.
• In the search bar at the top of the contacts list, enter the contact name, initials, telephone number, or email address, and the search results will be displayed below the search bar. You can also enter multiple keywords for your search, such as "John London", and the system will quickly find all matching contacts.
If an error occurs while you're searching for a contact, on the contacts list screen, go to |
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Settings > Organise contacts, and then touch Rebuild index data > OK. |
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When you switch to a new Phone, you'll need to transfer your existing contacts.
Open Contacts, go to > Settings > Import/Export, and then select one of the following: • Import contacts: Select Import from storage, Import via Bluetooth, or Import from SIM and
follow the onscreen instructions.
• Export contacts: Select Export to storage, Export to SIM, or Share contacts and follow the onscreen instructions. By default, .vcf files exported through Export to storage are saved in the root directory of your device's internal storage. Open Files to view exported files.
The Contacts app gives you a host of features for managing your contacts. You can simplify your contacts list, choose to only view contacts on your Phone or SIM card, and easily find your frequent contacts.
Merge duplicate contacts: If there are duplicate contacts in your contacts list, you can use the
Merge duplicate contacts function to merge them. From the contacts list, go to > Settings > Organise contacts > Merge duplicate contacts, select the contacts you want to merge, and then touch Merge.
Display contacts for different accounts: Want to only view contacts on your Phone or SIM card?
Go to |
> Settings > Display preferences, and select the accounts that you want to display. You |
can also:
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Contacts • Enable Simple layout: Want to hide the profile pictures, companies, and titles in the contacts list?
From the contacts list screen, go to |
> Settings > Display preferences, and enable Simple |
view. |
|
• View contact storage space: Want to check your contact storage space? From the contacts list,
go to > Settings > Display preferences. In the Accounts field, you can see the available and total storage space on your device or SIM card.
Add contacts to Favourites: Tired of constantly searching through your contacts for a particular entry? You can Favourite your frequent contacts for quick and easy access. From your Contacts list, touch the entry you want to Favourite, then touch Favourite to add it to the Favourites screen.
Want to send a message to a group of colleagues or host a get-together? Smart groups automatically groups your contacts by company, city, and most recent contact time, so you can quickly send a group email or message.
Create a contact group: From the groups list, touch , enter the group name (such as Family or Friends), and then touch OK. Follow the onscreen instructions to add contacts, and then touch .
Send a message to smart group contacts: From the groups list, from the Groups section, open a
group and touch to send a message or to send an email.
Edit a group: From the groups list, select the group you want to edit and touch to add a
contact, or touch |
to Remove members, Group ringtone, Delete group or Rename. |
Delete a group: From the groups list, touch and hold a group, and then touch Delete.
You can add contacts to the blacklist to avoid receiving harassing or spam calls from them.
Open |
Contacts, touch the contact you want to add to the blacklist, and then go to |
> Add |
to blacklist. Your device will block all calls and messages from contacts in the blacklist. |
|
View blacklisted contacts: Open Phone Manager, go to Blocked > , and then touch
Blacklist to view the blacklist.
Remove a contact from the blacklist: Open Contacts, touch the contact you want to remove
from the blacklist, and then go to |
> Remove from blacklist. |
Use Erase traces to erase call and message records for a contact to protect your privacy.
Open |
Contacts, select a contact, and go to |
> Erase traces > Erase. All of your call and |
message records for that contact will be erased. |
|
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On the dialler screen, enter part of the telephone number or the first letter or pinyin initials of the contact's name. Your Phone will automatically search for the relevant contacts.
Open Dialler. From the dialler screen, enter the phone number or the first letter or pinyin initials of the contact's name (for example, enter hwkf for Huawei customer service). Your device will automatically search for the corresponding number in your Contacts and call history. Touch the contact that you want to call in the list. If you have a dual-SIM device, touch or to make the call. You can check your contact's status on your screen (such as whether ringing or call forwarding is
enabled). Touch to hang up.
After you copy a phone number that you want to dial, the system prompts you to paste the number when you enter the dialler screen.
Press the power button to hang up: Accidentally dialled the wrong number and hid the calling screen, and want to hang up quickly? You can set Power button ends call. On the Dialler screen,
go to |
> Settings > More, and enable Power button ends call to quickly hang up calls. |
In an emergency situation, if your Phone is powered on and within the service area, you can make emergency calls even if the screen is locked or there is no mobile reception.
The emergency call feature is subject to your local regulations and Internet service provider. Network issues or environmental interference may lead to failed emergency calls. In emergency situations, do not rely on your Phone as your only method of communication.
OpenDialler, or touch Emergency call on the lock screen, enter the local emergency number on
the dialler, and then touch . If your location has strong mobile reception and your Phone is connected to the Internet with enabled location services, your location will be obtained and displayed on your screen for reference.
If you are unavailable to answer calls, you can set your device to forward calls to another number. Some carriers may not support this feature.
Open Dialler, and go to > Settings > Call forwarding. If you have a dual-SIM device, in the SIM 1 or SIM 2 section, touch Call forwarding and select a forwarding method. Enter the number you want to forward your calls to, then confirm. When call forwarding is enabled, your device will automatically forward eligible calls to the preset number.
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Dialling
You can delete call logs that you no longer need.
Open |
Dialler and touch |
to hide the dialpad. You can now perform one of the following: |
|
• Delete a single record: Touch and hold an entry, then touch Delete entry. |
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• Delete multiple records: Go to |
> Delete multiple entries, select the entries you want to |
delete or Select all, then touch .
When you travel abroad for work or a holiday, you can make calls when your Phone is roaming without having to dial the country code.
This feature requires carrier support. Please ensure that roaming or international roaming has been enabled for your SIM card. For more information, contact your carrier.
Open Dialler or Contacts to make a call.
VoLTE (Voice over LTE) allows both call and data services to be carried on the same 4G network, which means you can use the Internet even while making calls. VoLTE also provides you with shorter call connection times and higher quality voice and video calls.
Both of your Phone's SIM card slots support 4G, VoLTE, and VoWiFi, so there is no need to switch SIMs back and forth.
• Dual 4G: Both of your Phone's SIM card slots support 4G.
• Dual VoLTE: Both of your Phone's SIM card slots support VoLTE, allowing you to use the Internet while making HD calls.
• Dual VoWiFi: Both of your Phone's SIM card slots support VoWiFi, which allows calls to be made using Wi-Fi. You can use VoWiFi to make calls even in Airplane mode.
Some carriers may not support this feature.
• Some carriers may not support this feature.
• Only dual-SIM phones support both SIM card slots enabling 4G, VoLTE, and VoWiFi.
Open Settings, and go to Wireless & networks > Mobile network. In the settings section for SIM 1 or 2 (if supported by your network provider), you can:
• Enable 4G: Turn on 4G. Due to carrier customisation, there may not be a 4G switch on your device. This indicates 4G is already enabled and does not need to be turned on manually.
• Enable VoLTE calling: Turn on VoLTE calls.
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Dialling
• Enable Wi-Fi calling: Turn on Wi-Fi calling.
After the setting is complete, select the contact you want to call and touch to make a video call.
You can also touch on the screen during a voice call to switch to a video call.
You can use VoWi-Fi to make voice and video calls in any location that has a Wi-Fi network, even when there is no mobile Phone network reception.
This feature must be supported by your carrier. Contact your carrier for more information, including fees and charges.
Open Dialler, go to > Settings > Wi-Fi calling, enable Wi-Fi calling. Touch Mode and follow the onscreen instructions to set the preferred network.
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