Gateway ALR 9250R User Manual

Gate w a y ALR 9250R User’s Guide

Part #8504180 A MANSYS US9250R USR GDE R0 4/99

Notices

AllRig htsReserv ed

This publication is protected by copyright and all rights are reserved. No part of it may bereproduced or transmitted by any means or in any form, without prior consent in writing from Gateway 2000.

The information in this manual has been carefully checked and is believed to beaccurate. Howev er, changes are made periodically.These changes are incorporated in newer publication editions. Gateway 2000 may improveand/or change products described in this publication at any time. Due to continuing system improvements, Gateway 2000 is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at www.gateway .c om. In no eventwill Gateway2000 be liable fordirect, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, evenif advised of the possibility of such damages.

In the interest of continued product development, Gateway2000 reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

T rademark Acknowledgments

AnyKey ,black-and-white spot design, ColorBook, CrystalScan, Destination, EZ Pad, EZ Point, Field Mouse, Gateway 2000, HandBook, Liberty,TelePath,Vivitron, stylized “G” design, and “You’vegot a friend in the business” slogan are registered trademarks and “All the big trends start in South Dakota” slogan, GAT EWAY ,and Gateway Solo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only,and may bethe trademarks or registered trademarks of their respective companies.

AllRig htsReserv ed

This publication is protected by copyright and all rights are reserved. No part of it may bereproduced or transmitted by any means or in any form, without prior consent in writing from ALR.

The information in this manual has been carefully checked and is believed to beaccurate. Howev er, changes are made periodically.These changes are incorporated in newer publication editions. ALR may improve and/or change products described in this publication at any time. Due to continuing system improvements, ALR is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the ALR web site at www.alr.com.InnoeventwillALR be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, ALR reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

T rademark Acknowledgments

ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned herein are used for identification purposes only,and may be the trademarks or registered trademarks of their respective companies.

Preface ..................................................................... ......... ......vii

Conventions used in t his gui de... .... .. ..... .. .... .. .. ..... .. .... .. .. .... .. ..... .. .. .... . viii

Safety in structio ns.......... ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. .... ix

Additional inf ormation source s.... .... ... .. .... .. .. .... ... .. .... .. .. .... .. ... .... .. .. .... .. xi

Chapter 1: Getting Started . .................. .......... .................. ....... 1

System acce ss......... .. .... .. .. ... .... .. .. .. .... ... .. .... .. .. .. ..... .. .. .. .... .. .. ..... .. .. .. .... .. .. . 2

Static electr icity precautions............. .... ...... ..... .... ...... .... ....... .... .... ... 2

Opening the system.......... .... ...... ..... .... ...... ..... .... ...... .... ....... .... .... ..... 2

Closing the syste m. .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ... 5

Installing the CPU drawer......... ...... ..... .... ...... .... ..... ...... .... ....... .... .... ...... . 7

Inspecting the contents....... .... .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. .... . 7

Installing the CPU drawer i n the ra ck..... .... ... .... .. .. .... .. ..... .. .. .... .. .... . 8

Connecting peripher als...... ...... ..... .... ...... .... ....... .... .... ....... .... .... ..... 12

Using an autoswitc her.......... .... .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. . 14

Powering up the system.. ....... .... .... ....... .... ...... .... ..... ...... .... .... ....... .... ..... 15

Looking things ove r..... .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. .. ..... .. .. .... .. . 15

Verifying your conf iguratio n..... ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. . 16

Troubleshooting guidelines..... ....... .... ...... ..... ...... .... ...... ..... ...... .... . 16

Completing the inst allatio n............. .... .. .. .... ... .. .... .. .. .... .. ... .... .. .. .... . 16

Chapter 2: System Features ................................... ..............21

Basic architec ture..... .... .... ....... .... ...... ..... .... ...... ..... .... ...... .... ....... .... .... ... 22

Front panel............ .. .. .... .. .. ..... .. .. .. .... .. ... .. .... .. .. .... ... .. .. .... .. .. .. ..... .. .. .... .. .. . 23

Dual redundant 400- Watt power supplies....... .... .. .. .... .. ..... .. .. .... .. . 23

Switches......... .. .. .... .. .. ... .... .. .. .... .. ... .. .... .. .. .. ..... .. .. .... .. .. .. ..... .. .. .. .... .. . 24

3.5-inch diskette drive.......... .... .. ... .... .. .. .... .. ... .... .. .. .... .. .. ..... .. .. .... .. . 24

CD-ROM drive .... .. .. .. ..... .. .. .... .. .. ... .... .. .. .. .... ... .. .... .. .. .. .... ... .. .. .... .. .. . 24

Storage bays... .. .. .... .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. ... 24

LED indicators........ ..... .... ...... .... ....... .... .... ....... .... ...... .... ..... ...... .... . 25

Rear panel......... .. .. .... .. .. .. ..... .. .. .. .... .. .. ..... .. .. .. .... .. ... .. .... .. .. .... .. ... .. .... .. .. .. . 26

Power connector s............. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. . 26

I/O ports............. .. .... .. ... .. .... .. .. .. ..... .. .. .... .. .. .. ..... .. .. .. .... .. .. ..... .. .. .. .... . 27

Expansion slot cover plates........ ....... .... ...... ..... ...... .... ....... .... ...... ... 27

System board.......... .... .. .. ..... .. .. .. .... .. .. ... .... .. .. .... .. ... .. .... .. .. .. .... ... .. .... .. .. .. . 28

Drive controlle rs a nd connec tors.............. ..... .. .. .... .. .... .. ... .... .. .... .. . 29

Contents i

System jumpe rs... .. .... .. .. ..... .. .. .. .... .. .. .. ..... .. .. .... .. .. ... .... .. .. .. .... ... .. .... . 31

Miscellaneous c onnector s..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 32

Expansion slot connectors........... .... ....... .... ...... ..... .... ...... .... ..... ..... 33

Memory module c onnector......... .. .... ... .. .... .. .. .... ... .. .... .. .. .... ... .. .... . 34

System manage ment c onnectors.......... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. ... 34

Back panel I /O connect ors. .. .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. .. .... ... .. .... . 36

Processors a nd re lat ed connectors... .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 38

Power connector s........ .. ..... .. .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. .. .... ... .. .... . 40

Operating systems........ .... ...... ..... .... ...... .... ....... .... .... ....... .... .... ....... .... ... 41

Chapter 3: Components .........................................................43

Introduction........... ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. ... 44

Processors.... .... .. .. .. ..... .. .. .... .. .. ... .... .. .. .. .... .. ... .... .. .. .. .... ... .. .. .... .. .. ..... .. .. .. . 44

Replacing t he proc essor..... .... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 44

Installing another proce ssor......... .... ....... .... ...... ..... ...... .... ....... .... ... 48

Installing a VRM. .... .. .. .... ... .. .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. ... .... .. . 52

Memory............. .. ..... .. .. .. .... .. .. ... .... .. .. .... .. .. ... .... .. .. .. .... ... .. .... .. .. .. ..... .. .. .. . 54

DIMM installation sequence....... ...... ..... ...... .... ....... .... ...... ..... ...... . 55

System memory add ressing. .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. ... .... .. . 55

Memory configurat ion....... ...... .... ...... ..... .... ...... ..... ...... .... .... ....... ... 56

Removing the memor y modul e..... .... ... .. .... .. .. .... ... .. .... .. .. .... ... .. .... . 56

Removing DIMMs..... .... ... .. .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. ... .... .. . 58

Installing DIMMs... .... ....... .... ...... .... ..... ...... .... .... ....... .... ...... ..... .... . 59

Installing the memory module. ...... ....... ...... .... ....... .... ...... .... ....... ... 60

Expansion cards............. .... .... ....... .... .... ....... .... ...... .... ..... ...... .... ....... .... . 62

Power Supply Modules.. .... .. ..... .. .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. .. .... ... .. .... . 64

Storage ba ys.......... ..... .. .. .... .. .. ... .... .. .. .. .... .. ... .... .. .. .. .... ... .. .. .... .. .. ..... .. .. .. . 66

5.25-inch devi ce............ ..... .... ...... .... ....... .... .... ....... .... .... ...... ..... ..... 67

3.5-inch device s.... .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. ... 68

RAID cage (optional)... ..... ...... .... .... ....... .... ...... ..... .... ...... .... ..... ..... 70

Chapter 4: BIOS S etup .................... ............................ ..........77

ii Gateway ALR 9250RUser’s Guide

Introduction........... ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. ... 78

Using BIOS Setup........ .... ...... ..... .... ...... .... ....... .... .... ....... .... .... ....... .... ... 79

If you cannot access Setup... .... .... ...... ..... .... ...... ..... ...... .... .... ....... ... 80

Starting BI OS Setup... .. ..... .. .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. .. .... ... .. .... . 80

Setup key c ommands......... .... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 81

Special di splay ite ms.... .. ... .... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 81

Main menu. .... ... .. .... .. .. .. ..... .. .. .. .... .. .. ..... .. .. .. .... .. .. ... .... .. .. .... .. ... .. .... . 82

Advanced menu..... .... ....... .... .... ..... ...... .... .... ..... ...... .... .... ....... .... .... . 84

Security menu...... .... ....... .... .... ....... .... .... .... ....... .... .... .... ....... .... .... ... 89

Server menu....... .. .... .. ... .. .... .. .. .. ..... .. .. .... .. .. .. ..... .. .. .. .... .. .. ..... .. .. .. .... . 90

Boot menu.. .. .. .... .. .. .. ..... .. .. .... .. .. .. ..... .. .. .. .... .. ... .... .. .. .. .... .. ... .. .... .. .. ... 92

Exit menu..... .... .. .. .. .... ... .. .... .. .. .. ..... .. .. .. .... .. .. ..... .. .. .. .... .. .. ... .... .. .. .... . 94

Upgrading the BIOS..... .. ..... .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. .. .... .. ... .... .. .. .... . 95

Preparing for the upgrade......... ..... .... ...... .... ....... .... .... ....... .... ...... ... 95

Upgrading the BIOS.. ... .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. .. ..... .. .. .... .. . 97

Recovering the BIOS........... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. ... 98

Changing the B IOS la nguage............. .. .. .... ... .. .... .. .. .... .. ... .... .. .. .... . 99

Chapter 5: The Ser verSetup Utility ............... .................. ...101

Introduction .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. . 102

Using the Server Setup Utility............. .... .... ...... ..... ...... .... .... ....... .... ... 103

When to run the SSU.... .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. .. .... .. ... .... .. .. ... 104

Running the SSU...... .... .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. . 105

Customizing the S SU....... ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. . 107

Launching a t ask......... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. . 108

SSU add-ins.......... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. . 109

Resource configuration add- in........ .... ...... ..... ...... .... ...... ..... ...... ... 109

Multiboot options add-in.... ...... ....... .... ...... ..... ...... .... ...... ..... ...... ... 113

Security add-in. .... ...... ..... .... ...... ..... .... ...... .... ..... ...... .... .... ....... .... ... 113

System event l og vie wer add-in........ .. .. .... .. ..... .. .. .... .. .... ... .. .... .. ... 115

Sensor data record ma nager add-In............ ..... .... ...... .... ....... .... ... 116

Field rep laceable uni t manager add- In.............. .. .... .. .. ..... .. .... .. .. . 117

Exiting the SSU.......... .... .. ... .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. .. ..... .. .. .... . 119

Chapter 6: Other Utilities ................................ .................. ...121

Introduction .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. . 122

Power-on self test........... .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. . 124

Emergency management port conso le... ...... ...... ..... ...... .... ....... .... ...... . 126

How the EMP console works ......... ...... .... ..... ...... .... .... ....... .... .... . 127

EMP console re quirem ents............. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. . 129

Setting up the ser ver for t he EMP....... .. .. .... ... .. .... .. .. .... .. ... .... .. .. ... 130

Main EMP console window ......... ...... .... ....... .... .... ...... ..... ...... .... . 132

Server control ope rations. ...... .... ....... .... ...... ..... .... ...... .... ..... ...... ... 134

Phonebook....... .. .... .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. .... ... .. .... .. .. . 137

Management plug-ins ....... .... .... ....... .... ...... ..... .... ...... .... ....... .... .... . 138

FRU and SDR loa d uti lity........... .... .. ... .... .. .. .... .. ... .... .. .. .... .. .. ..... .. .. .... . 142

Contents iii

When to run the F RUSDR l oad utili ty......... .. .... ..... .. .... .. .... ... .... . 142

What you need to do.......... .. .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. .. .... ... .. ... 142

How to use t he FR USDR load uti lity... .. .... .. .. .... ... .... .. .. .... .. ..... .. . 143

Cleaning up and exiting............. .... .... ....... .... .... ....... .... ...... ..... .... . 147

Using the fir mware upda te ut ility..... .... .. ..... .. .... .. .... .. ... .... .. .... .. .. ..... .. . 148

Using the Symbios SCSI ut ility.. .... .. .... .. ..... .. .... .. .. .... ... .... .. .. .... .. ..... .. . 149

Chapter 7: Troubleshooting ...................... ................... ........151

Introduction........... ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 152

Computer virus notice.. ...... .... ....... .... ...... ..... .... ...... .... ..... ...... .... ....... ... 152

Troubleshooting checklist... ..... ...... .... .... ....... .... ...... ..... .... ...... .... ....... . 154

Verifying the conf igurati on....... .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. ... .... . 154

Troubleshooting guidelines........... ....... .... ...... .... ....... .... ...... ..... ... 154

Solving problems......... ...... .... ..... ...... .... .... ....... .... .... ....... .... .... ....... .... . 155

Resetting the sy stem... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 155

Initial system startup.......... ...... .... ...... ..... .... ...... ..... .... ...... .... ....... . 155

Running new applica tion softwar e.... ..... .. .. .... .. ..... .. .. .... .. .... ... .. ... 156

New problems............. .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 157

More problem-solving pr ocedures....... .... .. .. .... .. ..... .. .. .... .. ..... .. .. . 158

Problems a nd sol utions.......... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. . 160

Error message s and cod es......... .. .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. ... .... . 166

POST codes and port-80h codes.......... .... .. .. .... .. ..... .. .. .... .. ..... .. .. . 166

POST error codes and messages.......... .... ...... .... ....... .... .... ....... ... 170

Appendix A: System BoardJumpers ................. .................173

Appendix B: Regulatory Compliance Sta tements ...............181

iv Gateway ALR 9250R User’s Guide

Setting t he jumpe rs ... .... .. .. .... .. ... .... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. . 174

Changing a jum per s etting..... .... .. .... .. ..... .. .. .... .. ..... .. .. .... .. .... ... .. ... 175

CMOS Clear jumper....... ....... .... ...... ..... .... ...... .... ....... .... .... ....... ... 176

Password Clear jumper...... ...... .... ...... ..... .... ...... ..... .... ...... .... ....... . 177

Recovery Boot jumper.... ..... ...... .... ....... .... .... ...... ..... ...... .... ..... ..... 178

Acronyms and abbr evi ations.......... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. ... .... . 182

Terms and def initi ons.... .. .. .... ... .. .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. .... .. ... .... . 186

FCC notice... .... .... ..... ...... .... .... ....... .... .... .... ....... .... .... ..... ...... .... .... ....... . 189

Industry Canada noti ce.......... ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. . 190

CE notice........... .. .. ... .... .. .. .... .. ... .. .... .. .. .. .... ... .. .... .. .. .. ..... .. .. .. .... .. .. ..... .. . 190

VCCI notice.... .... .. ... .... .. .. .... .. ... .... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. .... .. .. ..... .. . 191

Australia/New Zea land noti ce.......... .. .. .... ... .. .... .. .. .... ... .. .... .. .. .... ... .. ... 191

Index ................ ......... .......... ......... ......... .......... ..................... 193

Contents v

vi Gateway ALR 9250R User’s Guide

Pref ace

Conventions used in t his gui de........ .. .... .. ..... .. .... .viii

Safety in structio ns............. .... .. ... .... .. .. .... .. ... .... .. .. ...ix

Additional infor mation source s.... .. .. .... .. ..... .. .. .... .. .xi

Con ventions used in this guide

Throughout this guide, you will see the follo wing conv entions:

Manual Conventions

Convention Description

ENTER Keyboard key names ar e printed in small

capitals.

TRL+ALT+DEL A plus sign indicatesthatthe keysmustbe

pressed simultaneously.

Setup Commands to be ent ered, options to

select,and messages that appear on your monitor are printed in bold.

User’s Guide

Namesof publicationsandfilesareprinted in italic.

Note:

Caution!

Warning!

Important!

A note informs you of special circumstances.

A cautionwarnsyouofpossible damage to equipment or loss of data.

A warning indicates the possibility of personal injury.

An import ant notifies you of an important point or an essential st ep which may prevent the system or process from working.

viii Gateway ALR 9250R User’s Guide

Safety instructions

Observe the following safety inst ructions when using your system:

• Follow all instructions mar ked on the syst em and in the

documentation.

• When the system is turned of f, a small amount of elec trical current

still runs through the system. Alwa ys unplug the system from the electrical outlet before cleaning the system or opening the co ver .

• Do not use this product near water or a heat source, such as a

radiator or heat register .

• Do not spill anything on or into the system. The best wa y to avoid

spills is t o a v oid e ating or drinki ng near the se rver.

• Make sure y ou set u p the system on a stab le work surface.

• Openings in the system cabinet a re pro vided for ve ntilation. Do not

block or cov er these openings. Make sure you pro vide adequate space around the system for ventilation when you set up yo ur work area. Never insert objects of any kind into the system venti lation slots.

• Use the voltage setting for your area. The voltage selec tor switch is

set at the factory to the correct voltage.

Warning!

Do not attempt to service thesystem yourselfexcept as explained elsewhere in the system documentation. Adjust only those controls covered in the instructions.

Opening or removing covers marked “Do Not Remove” may expose you to dangerous electrical voltages or otherrisks.

• This system is equipped with 3-wire grounding plugs (plugs with a

grounding pin). These plugs onl y fit into grounded power outlet s. This is a safety feature. Do not defeat the purpose of the grounding pin. If you are unab le to insert the plug i nto t he outle t, co ntact an electrician to replace the outlet.

• Do not walk on the pow er cord or allo w anything to rest on it.

• If you use an extension cord with this system, make sure the total

ampere ratings of the components plugged into the extension cord do not exceed the extension cord ampere rating. Also, the total ampere requirements for all products plugged into the wall outlet must not exce ed 15 amper es.

Preface ix

• There is a danger of explosion if the CMOS (complementary

metal-oxide se miconductor) battery is r eplaced inc orrectl y.

Replace the battery with the same or equivalent type recommended

by the manufacturer . Dispose of used batteries according to the

manufacturer’s instructions.

• Unplug the system f rom the w all outl et and refer servicing to

qualified personnel if:

• The power cor d or plug is damaged.

• Liquid has been spilled into the sys tem.

• The system does not operate properly when the opera ting instructions are foll owed.

• The system was dropped or the cabine t is da maged.

• The system’s performance changes.

x Gateway ALR 9250RUser’s Guide

Additional inf ormation sources

Along with this manual, you can find additional information by using the Gatew a y Support Cent er

Access the Gate wa y Support Center at www.gatewa y .c om/support to access information about your system or ot her Gate w a y products. Some types of information you can access are:

• Hardware dri ver (including BIOS) and softw are application

updates

• An expanded glossary

• Technical tips

• Service agreement information

• Technical documents and component inf ormation

• Frequentl y Asked Questions (FAQs)

• Online access to technical support

Preface xi

xii Gateway ALR 9250R User’s Guide

Chapter 1:

Getting Started

System acce ss............ .. .... .. .. .. ..... .. .. .... .. .. .. ..... .. .. .. ....2

Static electric ity precautions................ ...... .... .. 2

Opening the system............... .... ...... ..... ...... .... .. 2

Closing the system...... ...... ....... .... ...... ..... ...... ....5

Installing the CPU drawer....... ....... .... ...... ..... ...... ....7

Inspecting the conte nts........ .... .. .. .... .. ..... .. .. .... ..7

Installing the C PU dra wer i n the rack........ .. ....8

Connecting peripherals ..... ..... ...... .... ....... .... ....12

Using an autoswitcher........... .... ...... ..... ...... ....14

Powering up the system....... .... ....... .... ...... ..... ...... ..15

Looking things ove r.. .... .. ..... .. .... .. .. .... ... .... .. .. ..15

Verifying your configurati on............... ...... ....16

Troubleshooting guidelines. ...... .... ....... ...... ....16

Completing the install ation......... ...... ..... ...... ..16

Caution!

Power down the system and disconnect both power cords before proceeding with system access. Installing any component while the power is on may causep ermanent damage to the system.

System access

System access is pr o vide d b y a hinged top co v er. All system components can be accessed through t his cover .

Static electricity precautions

Static electricity can damage computers and other sensiti ve electronic equipment. Precauti ons such as those described belo w should b e tak en before opening the system draw er , or touching any of the components, and prior to removing an y new component from its protecti ve packaging.

Caution! Prevent Static-Electricity Damage

Static Electricit y Prev ention s

1. WEAR A GROUNDING WRIST STRAP (available at most electronic

stores).

2. T urn off the system pow er.

3. T ouch the back of the power suppl y fan, located on the back of the case.

4. UNPLUG ALL CORDS FROM WALL OUTLET .

5. Remo v e t he sys tem case cover .

Static Electri city Pr ecautio ns

• Avoid static-causing surfaces such as pla stic and styrofoam in y our work

area.

• Remove t he parts from their ant istati c bags onl y w hen you are ready to use

them. Do not lay parts on the outside of antistatic bags since only the inside provi des antis tatic prot ection.

• Always hold ca rds b y their e dges and their metal mounting brac ket. Avoid

touching components on the ca rds and th e edge connectors th at connec t to expansion slots.

• Never slide cards or other parts ov er any surface.

Openin g thesystem

Depending on your purpose, you ma y need to open only the front portion of the top cov er, or you may need to remo ve the top cov er entirel y . Foll ow the instructions specific to the task you want to accomplish as indicated in each section.

2 Gateway ALR 9250R User’s Guide

Opening the topcover

The top cover is hinged so y ou can open it to acce ss t he internal components without removi ng it entirely.

T o open the top cover

1. Po w er do wn the system.

2. While observing the static elect ricity precautions on pa ge 2, turn each

of the three sl otte d retainer s 90 degrees cou nterclockwise. See t he illustration Opening the Top Co ver below .

Slotted retainers

Opening the Top Cover

3. Lift the lid co vering the front portion of t he system to access the pow er

supply subs ystem, the fans, the hard dis k dr iv e mounting bra cket, t he

3.5-inch disk ette drive, the data cab l es, and t he RAID bay backplane.

9250r_19

Chapter 1: Getting Started 3

Removingthe topcover

The back portion of the draw er holds the syst em board and the add-in cards. Remove the top cov er to access these components.

T o remove the top cover

1. Remove t he three sc re ws f rom each s ide of the t op cover and the f our

screws from the bac k of t he top c o v er. See the ill ustrati on Removing the T op Co ver belo w .

T opcover

Slotted retainers

2. Remove the top cov er .

4 Gateway ALR 9250R User’s Guide

9250r_10

Removing the Top Cover

Closing the system

Before closing the system, verify that all connectors and boards are properly install ed and firmly seated.

Reinstalling the topcover

After you hav e completed the procedures in volving the back portion of the draw er , replac e the top cove r .

To replace the top cover

1. Position the top cove r on the chassis, aligning the three holes on each

side and four holes in back. See the illustration Reinstalling the T op Cove r be lo w.

Reinstalling the T op Co ver

9250r_11

Chapter 1: Getting Started 5

2. Replace the scre ws remo v ed w hen the t op cover was remo v ed (thr ee

on each side and four in back).

3. T urn t he thr ee sl otted ret ainers 90 degrees clockwise to sec ure t he

front portion of t he top c o v er in pl ace.

6 Gateway ALR 9250R User’s Guide

Installing the CPU drawer

If the rails hav e not been mounted on the processor drawer at the factory, you must install them. The brackets must be installed in the rack. Requirements for i nstallat ion of the dr a w er a re liste d belo w.

• This CPU dra w er is an 4U syste m, meaning that it r equires 7

vertical inches (1.75" x 4") of rack space for installation. Check your rack configuration to make sure you have at least this much space. You may have to remo ve bla nk panels or rearrange existing draw ers to pro vide enough clearance.

• Protect your system from extreme temperature and humidity.

Position y our rack aw a y from direct sunlight, heater ducts, and other heat-generating objects .

• Keep y our syst em a w ay from equipment that gene rates m agnetic

fields. Even a telephone placed too c losel y to the system may cause interference.

• Your new system drawe r is configured for AC operation. Protect it

against AC line spik es by using a 3-prong, 110 V or 220 V (depending on the voltage supplied in your localit y), and an AC surge contr ol outlet station. The s ystem re quires tw o se parate AC outlets (one per pow er supply) .

Inspect ing the contents

Unpack the carton and inspe ct t he cont ents. Sta ndard systems inclu de the following ite ms:

Note:

Drawer heightsare measured in “U’s.” Each U

is 1.75

", measured

vertically on the rack.

• System Drawer

• P ow er Cab les

• User’s Guide

• Software Utilitie s (Diskettes or CD)

Check the packing list to ensure all equipment and associated manuals are included in y our sh ipment. Inspect ev erything ca refull y. If you suspect an y damage from shipping, contact technical support immediately

Important!

Keepthe product carton and foam packing, in case youhavetoshipthe system.Ifyoureturnthe system in different packaging, your warranty maybevoided.

Chapter 1: Getting Started 7

Installingt heCPUdra werinth e rack

These procedures assume that the mounting rails hav e not been installed on the dra w er at the factory and that the brack ets have not been insta lled i n the rack. If these procedures hav e been completed , you can skip them.

Installingthe mountingrails

The mounting rails are provided in the accessory kit. If they ha ve already been installed on the system dra wer, y ou can ski p thi s procedure.

T o install the mounting rails

1. After unpacking the system draw er , note that the side rails come

preassembled with the mounting rails. Prior to mounting the side rails to the system chassis, they must be remov ed from the mounting rails. Remove t he side r ails f rom the mounting r ails b y depressi ng the retention clips and sli ding t hem of f.

2. Mount the side r ails on the syst em chassi s wit h the t w elv e scre ws

provide d. See the illustration Mounting the Side Rails belo w. The retention clips should go tow ard the rear of the cabinet.

8 Gateway ALR 9250R User’s Guide

Retention clips

9250r_08

Mounting the Side Rails

3. Position the 4U drawe r template in the cabinet/rack so that the side

matches the corresponding side you wish t o inst all.

4. Mark the scre w hole l ocations on t he v ertical mounting stri ps i n the

cabinet, as sho wn on the template. The marks will locate the mounting holes of the r ail bra cket s and fr ont p anel.

5. Attach the front bracke t t o the fr ont cabinet v ertical mounting strip

using tw o screws.

6. Attach the rear bracke t to the re ar ca binet v ertical mounting strip. See

the illustration Mounting the Brackets on the Cabinet belo w .

Mounting the Brac kets on the Cabinet

7. Repeat Steps 4 through 6 to mount t he second rail.

9250R_04

Chapter 1: Getting Started 9

8. T o se cure t he rea r of the ra il, sli de the inner rai ls forw ard to g ain

access to the mounting holes. The latch may lock the rail into place. Release the latch to allo w the rails to slide freel y. T o secure the front of the rail, slide the inner rail so that the opening aligns with the mounting holes. See the illustration Attaching the Cabinet Mounting Rails belo w. V erify t hat the i nner ra ils slide fr eely.

9250R_05

Mounting the CPUdrawerin thecabinet

When the rails and the br ack ets are i nstal led, you are r eady to instal l th e draw er in t he cabine t. Check the sys tem spe cifications for the weight of the

Note:

The CPU drawer is heavy . T oprevent injury and possible damage to the equipment, we recom mended thatyou get help when trying to mount the drawer into the cabinet.

10 Gateway ALR 9250R User’s Guide

draw er and use appropriate precautions wh en performing the installation.

1. Pull the inner cabinet mounting rails (in the cabinet) all the wa y

Attaching the Cabinet Mounting Rails

T o mount the drawer in the cabinet

forward until the retaining latch es lock the rails in the “out” position.

2. Lift the CPU draw er to the same height as the mounting rails and align

the rails on the draw er with the cabinet mounting rails.

3. Insert the side rails on the CPU drawer into the cabinet mounting rails

and push the drawer e ve nly into the c abinet until the latc hes on the draw er rails lock. See the illustrat ion Installing the Draw er belo w.

Installing the Dr aw er

9250r_15

Chapter 1: Getting Started 11

4. Press the latches on both side rails of the CPU drawer and push the

draw er into the cabinet until the front panel touches the vertical mounting rails. S ee the illus tration Cabine t Rai l Retainin g Latches below. The draw er ma y move reluc tantly at first. How ev er , it should move smoothl y, without binding or restriction, ther eafter.

Latch

Connectin g peripherals

Refer to “Connecting P eripherals” on page 13 and the followin g procedures when connecting optional peripherals to y our system.

1. Po w er off all dra w ers and devices in the cabinet prior to attaching an y

12 Gateway ALR 9250R User’s Guide

9250r_16

Cabinet Rail Retaining Latches

T o connect peripherals

of the system draw er cables.

2. Verify that t he syste m drawer po w er switc h i s in the OFF position.

3. Connect controller and data cables to their respecti ve de vices as

appropriate (for example, SCSI cab les to a storage draw er , or parallel cables to a printer , etc.) See the illustration Connecti ng Periphera ls below.

Mouse

To printer

Keyboard

T o power source

CPU drawer

SCSI channel

115V

T ape storage drawer

Keyboard and mouse tray

115V

Keyboard

Mouse

To VGA

monitoror

autoswitcher

9250R_08

Connecting Peripher als

4. Connect the keyboard , mouse, and video cab les to their respectiv e

ports. Systems with multipl e CPU dr a wers may require connecting these cables to an autoswitcher unit. Refer to your rack system user’s guide or “Connecting to an AutoSwitcher” on page 14 for the proper connections.

5. Connect the monitor pow er cable to an appropriate po w er source.

6. Verify that t he v oltage sel ector swit ches on the power s upplies are set

for the proper volta ge ( 115V or 23 0V).

7. Connect the system pow er cables to the po wer input connec tors

8. Connect the other end of the system power cab les to the appropriate

pow er so urces.

Chapter 1: Getting Started 13

Note:

Becausethe keyboard, mouse,andmonitorare plugged into the AutoSwitcher, connecting the system drawers to an AutoSwitcher requires extender cables.

Using an autoswitcher

Multiple system dra wers installed i n the s ame syste m cabinet c an sha re a single set of peripheral de vices ( monitor , k eyboa rd, and mouse) through the use of an AutoSwitcher.

The AutoSwitcher provi des exclusiv e control of the monitor and routes the keyboard an d mouse inputs to t he currentl y se lected s ystem dra wer . Installing the AutoSwitcher is described in the Rack-Mountable System User’s Guide. See the illustration Connecting to an AutoSwitcher below for example connections.

To printer

To power source

Video

CPU drawer

Mouse

To printer

To power source

Keyboard

Mouse

4/8 autoswitcher

Video

CPU drawer #2

Connecting to an AutoSwitcher

Keyboard

Keyboardandmousetr ay

SCSI channel

AutoDAT backup drawer

SCSI channel 2

Storage drawer

SCSI channel 1

Mouse

To m onito r

115V

9250R_09

14 Gateway ALR 9250R User’s Guide

Po wering up the system

Lift the plastic cover o ver the po w e r s witch on the front pa nel a nd press i t, and the green LED immediate l y beside t he po w er switc h t urns on.

If you turn off the server, you must w ait at le ast t en seconds before you t urn it back on.

The system self-checks the memory even if the monitor is not connected. If the monitor is connected and pow ered on, the screen displa ys the pow er-up sequence.

• If more than one CPU is installed, the system displa ys which CPU

it is currentl y testi ng.

• If any e rrors are encounte red, the server displ a ys t hem on the

monitor .

• If a monitor is not connected or the syste m is unab le to display an

error, it sounds a n error beep code.

Warning!

Thetopcover mustbe closed and secured while thesystem is running.

• If the system e ncounters an erro r , it i s usuall y a nonfatal error,

meaning the system continues to function until the error is corrected (usually through the BIOS Setup). In the rare case of a fatal error, contact Ga te w a y for field service support.

Lookingthi ngsov er

Sometimes the simplest things can cause trouble. Before po w ering up the system, perform the foll o wing checks:

• Are the po wer cords connected to the CPU syste m drawer and an

appropriate po wer source?

• Is the pow er source supplying po w er?

• If a po wer strip is used, is it s witc hed on? I s the circuit breake r se t?

• Does the v oltage sel ection switc h on the syst em’s pow er supply

reflect the proper v oltage ?

Note:

Under no circumstances return any equipment without obtaining a Return Material Authorization (RMA) number.

Chapter 1: Getting Started 15

Warning!

Donotattempttoopenthe monitor, it contains components thatare extremely dangerous. Even if themonitor’s poweris disconnected,stored energy within the monitor’s components can causean electric shock.

V erifying your configuration

If the server i s not operating correctly, the BIOS may conta in an in v al id configuration parameter. Enter the BIOS Setup pr o gram or the SSU and check the configuration settings.

Troub leshootingguideli nes

As you troubleshoot y our system, keep the follo wing guidelines in mind:

• Never remo ve the syst em cover s while the system is pow ered up.

• If a periphera l such as the ke yboard, mouse, dri v e, or pri nter does

not work, ensure that all connections are secure.

• If an error message displays on the screen, write it down, w ord-for -

word. You may be asked a bout it whe n cal ling Technical Support.

• Only qualified personnel should open the syste m for maint enance.

• If you are qualified to maintain the system, make certain you are

properly grounded be fore opening the system’s chassis.

Completingth e installation

Once the cables are connected , you can use the system. Ho we ver , there are some further procedures that help to ensure a clean installation and a superior w orking e n vir onment for future maintenance acti vite s.

Installinga cable retractor

Cable retr actors of f er setup adv antages i n tha t the y reduce str ain on the draw er cable s and connectors as well as simplifying maintenance because they keep t he cab le s neatl y out of the way .

1. Position the c able retr actor to the r ear s ide of the c abinet so tha t the

16 Gateway ALR 9250R User’s Guide

To install a cable retractor

mounting holes on both retr actor a nd cabinet are a ligned.

2. Using tw o screws, secure the cable re tractor to the mounting h oles on

the rear of the system draw er . See the illustration Insta lling a Cable Retractor below.

Cable Retractor

9250R_01

Installing a Cab le Retr actor

Dressing the cables

Placing the cables in the cable retrac tor and ensuring that none are pinched or streched is the final step in the installation process.

T o dress the system cables

1. Route the cabl e(s) from t he rea r of the system dr a wer ove r to the c abl e

retractor , w here i t i s mou nted on t he rea r of the drawer .

Chapter 1: Getting Started 17

2. Secure the cables to the cable retract or with tie wraps. The cable

retractor is designed with tie holes for tie wraps. See the illustration Routing Cable on the Cable Retractor belo w.

9250R_02

To powersource

3. Leav e enough slack in the cables to let them flex when the dra wer is

4. Check the cab les f or ti ght spot s while the dra w e r is being p ulled

5. Route the cables to their destinations and secure with tie wraps as

6. If necessary, bundle and secur e exc ess c able wi th a tie wrap to keep it

18 Gateway ALR 9250R User’s Guide

Routing Cable on the Ca b le Re tr ac tor

pulled out.

forward and pushe d back into place. Check for str ess points, especia lly at the bends in the cable retractor and where the cable retr actor is mounted to the vertical mounting rail.

required.

out of the way.

Securing the system

Because of the nature of the rack system, primary physical security is provide d b y the cabinet it self. The sec urity procedur es spe cified below are in addition to any site security required.

T o secure the system

1. Close the rear doo r of the sys tem cabi net and lock i t if desired.

2. Push the system draw er back until its front panel presses against the

vertical mounting rails in the cabinet. Secure the draw er with four screws.

3. Close the front door and lock it if desi red.

Chapter 1: Getting Started 19

20 Gateway ALR 9250R User’s Guide

Chapter 2:

System F eatures

Basic architec ture........ .... .... ....... .... ...... .... ..... ...... ..22

Front panel.......... .. ... .... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. ....23

Dual redundant 400- Watt power supplies.....23

Switches............ .... .. .. .. .. .. ..... .. .. .. .. .... .. ... .. .. .... ..24

3.5-inch diskette drive............. .... ...... ..... ...... ..24

CD-ROM drive... .. .... .. .. .... ... .... .. .. .... .. ... .... .. .. ..24

Storage bays...... .. .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. ..24

LED indicators...... .... ...... ....... .... ...... ..... ...... ....25

Rear panel... .... .... ....... .... .... ...... ..... .... .... ....... .... .... ..26

Power connector s..... .. .... .. ... .... .. .. .... .. ... .... .. .. ..26

I/O ports......... ... .... .. .. .. .... .. ... .. .... .. .. .... ... .. .. .... ..27

Expansion slot cover plates......... .... ....... .... ....27

System board.... .. ..... .. .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. ..28

Drive controlle rs a nd connector s............. .. ....29

System jumpe rs.... .. .... .. .... ... .. .... .. .. .... ... .. .... .. ..31

Miscellaneous c onnectors............. .. ..... .. .... .. ..32

Expansion slot connectors..... ...... .... ....... .... ....33

Memory module connector......... ......... .... ......34

System management c onnectors. .. .... ... .... .. .. ..34

Back panel I/O connect ors............ .... ... .... .. ....36

Processors and r elat ed connectors............. ....38

Power connector s..... .. .... .. ... .... .. .. .... .. ... .... .. .. ..40

Operating systems..... .... ...... .... ....... .... .... ....... .... ....41

Basic arc hitecture

The system dra wer includes the following features:

• Support for up to four Intel P en tium

Xeon processors with dual 16 KB L1 cache integrated with an additional 512 KB, 1 MB , or 2 MB of L2 cache

II Xeon or Pentium® III

• SMP design supporting up to four processor modules. Intel MP

Specification V1.1 and 1.4 compliant

• 32-bit PCI and ISA bus master; 64-bit data path processor and

memory data path; extended PCI-to-PCI bridge support

• 256-MB extended data out put (EDO), S DRAM memory,

expandable to 4-GB , using PC100 (100MHz) non- re gistered, 3.3V DIMM memory modules in the singl e plug-in m odule with 16 DIMM sockets

• Integrated 32-bit DRAM PCI Graphics with 2-MB DRAM

• Seven P CI e xpansion slot s ( one shar ed)

• One ISA expansion slot (shared)

• Two embedded small computer systems interface (SCSI)

controllers:

• Symbios SYM53C810AE—narrow SCSI controller providing support for legacy 8-bit SCSI devic es

• Symbios SYM53C896—dual-channel wide lo w volta ge dif ferential (LVD)/single-ended (SE) (ult ra2/ult ra) SCSI cont roller dri ving one SCSI backplane in the system and providing support for external expansion

The system board is the main interface betw een the processor , memory, and peripherals.

22 Gateway ALR 9250R User’s Guide

• RAC-400 ( 110V or 220V A C) P o wer Supply Subs ystem with dua l

redundant, hot s w appabl e 400 Watt po w er suppl ies

• Intel upgradable Flash BIOS, year 2000 ready

• N+1 cooling for syst em r eliability

Front panel

The front panel pr o vide s controls to support system m aintenance and provide s access to r emo v ab le media dri v es. See the il lustrat ion F ront P anel below for the locations of the front panel features.

EFGHI

Fr ont Panel

A Power supply on/off switches G System reset switch B Power supply vo lt a geselection swit ches H Powersupp lyf ault reset switch C 5.25-inch drive bay I Power supply fault LED D 3.5-inch slimline diskette drive J Drawer on/off switch E Slimline CD-ROM drive K Drawer power-on LED F Hard drive activity LED L 400 W power supply modules

Dualredund ant 4 00-Wattpo wer supplies

9250r_4

Po wer is supplied to the CPU s ystem dra wer by an RA C-400 power suppl y subsystem. This subsystem receiv es its pow er from two , hot swappa ble, 400-W att po we r supplies which are remo vab le from the front of the system draw er . If one po we r supply should fail or become inoperativ e, it may be changed out without shutting down the system. The system will continue receiving po w er from the remaining pow er supply w hile the exchange is taking place.

A voltage selection switc h is located on the upper front of each power supply. These switches must be set for the appropriate input po wer (either 110V or 220V).

Chapter 2: System Features 23

Switches

The system supports three s witches. The se s witches are de scribed belo w.

• Power-on: toggles the system on or off

• System Reset: allo ws you to reset the system without having to

pow er i t of f and t hen on a gain.

• Po wer Supply Fault Reset: cancels a power supply fault alarm

and clears the fault status

Additionally, the powe r supply modules each support tw o s witches, one to turn the po we r on and off and the other to select the i ncoming li ne v oltage.

3.5-inchdiskettedriv e

The standard system is equipped with one slimline 1.44-MB 3.5-inch diskette dri v e. Thi s dri v e is bracke ted with the sl imli ne CD-R OM dri v e a s shown in the illustration F ront Panel on page 23.

CD-ROMdrive

The standard system is equipped with one slimline CD-ROM driv e. This drive is br ackete d with the 3.5- inch slim line dis kette dri v e as shown in the illustration the illustration F ront Panel on page 23.

Storage bays

The system can support up to six devices in the following bays :

24 Gateway ALR 9250R User’s Guide

• One 3.5-inch internal device: one internal mounting bracket is

provide d for the installation of a fixed media device.

• Three 5.25-inch f ront acce ssib le bays that support 5.25-inch

devices or 3.5-inch de vices with special mounting bracket.

• One front accessible slim-line 1.44-MB 3.5-Inch disk ette driv e and

one front accessib le slim-line CD-ROM drive are b racket ed together a nd i nstalled a bo ve the 5.25-inc h dri v e bays.

• Optional RAID cage, that supports up to three 3.5-inch Single

Connector Attachment (SCA) driv es. The RAID cage occupies the

5.25-inch driv e bays when insta lled.

LEDindica tors

The front panel su pports three LED indica tors to provide information on system status. The se LEDs and thei r functi ons are described below:

• Power-on LED: The system is on

• Power Supply F aul t LED: One po wer supply module ha s

experienced a f ault condition

• Hard Drive Activit y LED: One or more of the ha rd dri v es is

being accessed

Chapter 2: System Features 25

Rear panel

The rear panel of the system is equipped with I/O Ports and connectors. See the illustration Rear Panel belo w for the locations of the rear panel connectors.

9250r_5

Rear Pane l

A Power connectors G Video port B USB port H Parallel port C Mouse port I PCI slot A1 D Keyboard port J Intelligent chassis management bus (ICMB

E Serial port 2 K PCI slots A2, A3, B1, B2, B3, and B4 (B4 is

F Serial port 1

connector slot

shared with the ISA slot)

P owerconnec tors

These connect to a po wer source and provide pow er to t he power supplies, via the po w e r supply subsystem, which distr ibutes power to the system and its peripherals. Using the po wer cables supplied with the system, connect each of the power supplies into a separa te w all o utle t or pl ug st rip.

26 Gateway ALR 9250R User’s Guide

I/Oports

The system supports the sta ndard I/O ports a s described in the table Back Panel I/O Ports below below.

Back Panel I/O Ports

Port Definition

Serial Ports 1 and 2

Par allel Port Parallel devices such as parallelprinters and scanners

Mouse Port This port supports any mouse with a miniature circular

Keyboard Port This port supports any keyboard with a miniature circular

Video Port Connects your monitor to the integrated video controller USB Port Providesconnection point for USB-compliant peripheral

These are high speed serial ports which use the First-InFirst-Out(FIFO) protocol. If you havea serial mouse, connect it to Serial Port 1 (COM1). Other serial devices such as serial printersormodems can also be connected these ports.

can be connected to this port.

DIN (mini-DIN) connector.

devices, such as modems, keyboards,joyst icks, etc.

Expansion slot cov er plates

These are temporary co ver plate s for their corresponding expa nsion slots on the system board: s ix PCI sl ots and one shared P CI/ISA slot.

Note:

If your mouse has a miniDINconnector,you must connect it to the Mouse Port.

Chapter 2: System Features 27

Syste mboar d

The system board is the main interface betw een the processor , memory, and peripherals. See the illustration Sys tem Board below for the locations of the major board features.

C DA E FB

Q R S T

System Board

A Wide SCSI B connector J ICMB connector B System jumpers K PCI slot A1 C Hard drive input LED connector L Video and parallel port connectors D System speaker connector M Serial port connectors E Lithium battery N Keyboard and mouse connectors F Wake-on-LAN technology connector O USB external connector G ISA slot P VRM connector for processor 4 H PCI slots B4 (top), B3, B2, B1, A3, and A2 Q VRM connector for processors 4 & 3 I Memory module connector R VRM connector for processor 3

9250R_14

J K

M N

28 Gateway ALR 9250R User’s Guide

S VRM connector for processor 2 CC IDE connector T VRM connector for processors 1 & 2 DD Diskette drive connector U VRM connector for processor 1 EE Auxiliary power connector V Processor 1 Slot 2 connector FF USB internal connector W Main power connector, primary GG SMBus connector X Processor 2 Slot 2 connector HH F16 expansion connector Y Processor 3 Slot 2 connector II Narrow SCSI connector Z Main power connector, secondary JJ External IPMB connector AA Front panel connector KK SMM connector BB Processor 4 Slot 2 connector LL Wide SCSI A connector

Drivecontro llersandconn ectors

The system board supports se ver al control lers and connector s for the control of the va rious dr iv e s that are or can be i nstalled in the system.

SCSI connectors

The system board inc ludes t w o SCSI c ontrolle rs. A narrow SCSI contr oller (SYM53C810AE) is on the PCI-A bus, and a dual-channel wide L VD/SE (Ultra2/Ultra) SCSI control ler (SYM53C896) i s on the P CI-B bus. The narrow controller pro vides support for legacy 8-bi t SCSI devices that may be installed in the 5.25-inch drive bays. The wide controller dri ves one SCSI backplane and pr o vide s sup port for exte rnal expa nsion.

Each controller has its own set of PCI configuration registers and SCSI I/O registers. As a PCI 2.1 bus master, the wide controller supports burst data transfers on PCI up to the maximum rate of 132 MB/sec using on-chip buffers.

No logic, termination, or r esistor loa ds are requi red t o connect devi ces t o the SCSI controller other than termination in the device at the end of the cable. The SCSI bus is terminated on the system board with active terminators that can be disabled.

Wide SCSI A and Wide SCSI B connectors

Internally, each wide channel is identical, capable of operations using either 8- or 16-bit SCSI providing 10 MB/sec (F ast-10) or 20 MB/sec (F ast-20) throughput, or 20 MB /sec ( Ultra) or 40 MB/sec (Ultra-wide).

Chapter 2: System Features 29

The wide controller contains a high-performance SCSI bus interface. It supports SE mode with 8-bit (10 or 20 MB/sec) or 16-bit (20 or 40 MB/sec) transfers and LVD mode with 8-bit (40 MB/sec) or 16-bit (80 MB/sec) transfers.

Narro w SCSI c onn ect or

The narrow contr oller cont ains a high-performance SCSI core c apable of Fa st 8- bit SCSI trans fers in single-ended m ode. It pr o vides pro grammable activ e ne gation, PCI ze ro w ait-s tate bursts of f aster tha n 110 MB/se c at 33 MHz, and SCSI transfer rates from 5 to 10 MB/sec.

IDEconnector

This is an integrated Ultra-DMA PCI/IDE interface with an IDE connector capable of c ontrolli ng up to tw o IDE devices. Ultra-DMA pro vides faster access to IDE de vic es tha t are Ultra-DMA compl iant w hile m aintaini ng support for IDE devices that do not support the Ultra-DMA specification.

Note:

You can connect an IDE signal cable, up to a maximumof 18 inches ,to theIDEco nn ect o ron the system board. The cable cansup porttwodevices , one at the end of the cable andonesixinchesfromthe end.

The IDE controller supports:

• PIO and IDE DMA/bus master operations

• Mode 4 timings

• Transfer rate s up to 33 MB/sec

• Buffering for PCI/IDE burst transfers

• Master/slav e I DE mode

• Up to two driv es for one IDE channel

The IDE connector is connected to the auxiliary board on the back of the cobracketted slim-line diske tte/CD-R OM drives via a 40-wire ribbon cable.

Diskettedriveconnector

The diskette dri ve c ontroller and connector on the system board can su pport up to two diskette dri ves of 1.44-MB and 2.88-MB formats. This connector is connected to the auxiliary board on the back of the cobra cketted slim-line diskette/CD-R OM drive s via a 34-wire ribbon cable.

30 Gateway ALR 9250R User’s Guide

System jumpers

These jumpers allo w y ou to set c ertain characte ristic s of t he syste m. Do not change any jumper unless it is necessary to configure the system.

There may be additional jumpers on the system board. These jumpers are reserved and should not be changed. In some cases, changing the s ettings of reserved jumpers can cause damage to the syst em board.

ClearCMOSjumper

This jumper allo ws y ou to clear the compl imentary metal-o xide semiconductor (CMOS) memory. You should only do this if you cannot access the normal methods of modi fying the C MOS and modi fications to the CMOS are necessary . Clearing CMOS memory returns all BIOS Setup settings to the default v alues. This jumper oc cupies pins 1- 3 of t he connector . S ee “C MOS Clear jumper” on page176 for more information on setting the CMOS clear jumper.

Pass word clear jumper

Setting this j umper al lo ws y ou to cle ar the pass w ords. The de fault jumper position protects the passwords. Use this jumper only if you have forgotten the passw ords and cannot access the system. This jumper occupies pins 5-7 of the connector. See “Pa ss wor d Clear jumper” on page177 for more information on using the password clear jumper.

Recoveryboot jumper

The recov ery boot jumper should be used only in the event of a failed BIOS update. If you attempt a BIOS update and the update fails, set this jumper and reboot the system. The syst em attempts to recover the pre vious ve rsion of the BIOS as it boots up. This jumper occupies pins 9- 11 of the connector . See “Reco ve ry Boot jumper” on pa ge 178 for more information on setti ng the reco very boot jumper.

Chapter 2: System Features 31

Miscella neousconn ectors

The system board supports a v ari ety of c onnectors f or man y functions. Many of these connectors are described in this section.

Hard driveinput LED connector

This connector allows you to con nect a cab le f rom an add- in har d disk controller to the system board to allow the add-in controlle r to activa te the hard drive acti vity LED on the control panel.

System speaker connector

Connects the internal speaker to the system board. This connector is not used in this c onfiguration.

Wak e-on-LAN technologyconnector

The wake on local area network (LAN) technolog y c onnector allo ws y ou t o connect a magic packet-enabled LAN adapter to the system board to support wake on LAN functionality. W ake on LAN functionality allo ws a system in power conservation mode to be awakened b y an inc oming message on the network.

F ront panelconnector

The front panel c onnector pro vi des the signals for the fr ont cover indicator LEDs and the fron t cover buttons.These signa ls pas s through an auxi liary board installed on the right side of the chassis connected to the system board through a 30-wire ribbon cable. The auxiliary board supports an alarm buzzer and connects to the power- on switch and LED and a small LED/switch board that supports the hard drive acti vity LED , the po w er supply fault LED , the system reset swit ch, and the pow er supply fault reset switch.

32 Gateway ALR 9250R User’s Guide

USB internal connector

This connector allows you to co nnect i nternal devi ces t hat use the US B interface to the US B cont roller on the sys tem boar d. This connector is not used in this c onfiguration.

Lithium battery socket

Holds the battery that provides pow er to maintain the CMOS memory when the system is turned of f or unplugged.

Expansions lot connectors

The system supports seve n expansion car ds. One slot is sha red and supports either a PCI card or an ISA card.

ISAslot

The system board ha s one i ndustry standar d architec ture (ISA) slot t hat is full-length if you do not use the wide SCSI-B connector (a nd half-l ength if you use the wide SCSI-B connector). The ISA slot supports slave-onl y boards and is shared with PCI-B slot 4. The ISA bus also supports three embedded devices: the Super I/O chip, system board management controller (BMC), a nd flash memory for the sys tem B IOS. ISA bus features:

• Bus speed up to 8. 33 MHz

• 16-bit memory addressing

• Type A transfers at 5.33 MB/sec

• Type B transfers at 8 MB/sec

• 8- or 16-bit da ta tra nsfers

• Plug and Pla y r eady

Chapter 2: System Features 33

PCIslots B4(top), B 3, B2, B1,A3, A 2, A1

The system board ha s tw o 32-bit pe riphe ral component interconne ct (PCI) bus segments: PCI-A and PCI-B. These pro vide seve n slots for PCI expansion cards: three on PCI-A and four on PCI-B. PCI-B4 is shared with the ISA slot. PCI-A1 supports half-length boards only. The other slots support full-length boards. PCI bus features:

• 33 MHz bus speed

• 32-bit memory addressing

• 5 V signaling e n vironment

• Burst transfers of up to 133 M B/sec

• 8-, 16-, or 32-bit data transfers

• Plug and Play ready

• Parity enabled

Memory moduleconnec tor

The memory module connector supports the memory module. The memory module is a proprie tary card that supports all of the mai n memory for the system. The memory module is describe d in “Operating sys tems” on page 41.

Systemmana gement connectors

Server Management feature s are implemented using one mi crocontrol ler , the system board m anagement contr oller (BMC).

The BMC and associated circuitry are powered from the 5 V standby line, which remains a cti v e w hen the system power is switc hed of f .

The primary function of the BMC is to autonomously monitor system management events and log the ir occurrence in the nonvolat ile system event lo g (SEL). These event s include o vertemperature and o vervoltage conditions, fan failure, or chassis intrusion. While monitoring, the BMC maintains the nonv olatile sensor data record reposit ory (SDRR), from whic h ru n- ti m e i nf ormat i on can be r etr ieved. The BMC pr ovides an ISA

34 Gateway ALR 9250R User’s Guide

host interface to SDRR inf ormation, so softw a re running on the server can poll and retri ev e the current stat us of t he hardw a re. A sha red registe r interface is defined for this purpose.

SEL contents can be retri ev ed a fter s ystem failure for anal ysis b y field service personnel using system management tools like Intel Server Manager . Because the BMC is pow ered b y 5V_Standby, SEL (and SDRR) information is also available via the int erperipheral management bus (IPMB). An emergency management board like the Intel LANDesk server management module (SMM) board can obtain the SEL and make it remotely accessib le using a LAN or telephone line connection.

During monitoring, the BMC performs the following functions:

LANDesk®

• System board temperature and v ol tage monitoring

• Processor presence monitoring and fault resilient boot (FRB)

control

• System board fan failure detection and indicator control

• SEL interface management

• SDRR int erfac e man ageme nt

• SDR/S EL tim estamp clo ck

• System board field replaceable unit (FR U) information interface

• System management wa tchdo g t imer

• Periodic system management interrupt (SMI) timer

• Front panel non-maskab le interrupt (NMI) handling

• Event receiver

• ISA host and IPMB interface management

• Secure mode control, front panel lock/unlock initiation, and video

blank and diskette write protect monitoring and control

• Sensor ev ent i nitializ ation a gent

• W ak e-on-LAN via Magic Pa cke t support

• ACPI Support

• Emergency Management P ort (EMP) support

Chapter 2: System Features 35

ICMB connector

The intelligent c hassis m anagement bus (ICMB) connector a llo ws the connection of a sy stem management component t o monitor the c hassis characteristics including temperat ure, voltages, intrusion detection, and fan speeds.

SMBus c onnector

This connector suppo rts an SMBus card t hat provides system management functions.

F16 expansion connector

The F16 expansi on connector allows you to connect a component to the F16 bus which communicates between the memory and I/O controller (MIOC) and the PCI expansion bridge (PXB).

External IPMBconnector

This connector allows y ou to connect an “external” device to the IPMB to help determine the cause of a s yste m failure fr om a remote terminal.

SMM connector

The SMM connector allows you to connect a sys tem management module to the system board to monitor the system and perform other system management functions.

Backpanel I/O connectors

The back panel supports the standa rd a rray of I /O connectors. These connectors are de scribed i n the pa ragraphs below .

36 Gateway ALR 9250R User’s Guide

Video port connector

The onboard, integrated Cirrus Logic CL-GD5480 64-bit VGA chip contains an SV GA controller that is fully compatib le with the V GA video standard. The system board pr o vide s 2 MB of 10 ns onboard video memory . The video controller supports pixel resolutions of up to 1600 x 1200 and up to 16.7 M colors. You cannot add video memory to this system.

The SV GA controll er sup ports anal og VGA monitors (single and multiple frequency, interlace d and noni nterlac ed) with a maximum v ertical r etrace noninterlaced frequency of 100 Hz. Depending on the env ironment, the controller displa ys up to 16.7 M colors in some video resolutions.

Compatible video dri vers are pro vided with the operating system or the utilities.

Paral lel port connector

The 25/15-pin connector stacks the paral lel port beside the VGA video port. BIOS programming of the super I/O chip registers enables the parallel port and determines the port address and inte rrupt. The system BIOS pr o vide s fields in the setup utility to easily enab le the parallel port and set the port address and interrupt. When disabled , the interrupt is av ailab le to expansion cards.

Serial port connectors

Both serial ports are relocata b le. By de fault, port 1 is the l eft connect or , port 2 on the right. Each serial port ca n be set to one of four dif ferent COMx ports, and each can be enabled separately . The system BIOS provide s fields in the setup utilit y to easil y e nabl e both s eria l ports and se t the port addresses and interrupts. When disabled, serial port interrupts are av ail able t o e xpansion cards.

Chapter 2: System Features 37

Note:

A second USB port internal to the system chassis is provided at position FF as shown in the illustration System Board on page 28

Ke yboardand mouseconnectors

The PS/2-compatible ke yboard and mouse connectors are mounte d in a single-stacked housi ng with the m ouse connector to the lef t of the keyboard. External to the system, they appear as tw o connectors.

You can plug in the keyboard and mouse to either connector before pow ering up the system. BIOS detects the device connected at each connector and configures the keyb oard contr oller accordingl y.

The keyboard controller is functionall y compatib le with the 8042A microcontroller . The system can be locked automaticall y if no keyboard or mouse activity occurs for a predefined length of time, if specified through the SSU . Once the inacti vity (lockout) timer has expired , the keyboard and mouse do not res pond unti l the previously stored password is entered.

USB external connector

One universal seri al bus (USB) port provides connection for a growing list of peripheral components including mouse, keyboard, joysti ck, monitor , tape and diske tte dri v es. Up to 127 de vic es can be da isy-chained f rom t he port. The USB port also pro vides hot- sw ap capability and dynamic resource allocation for all peripherals attached to it with data transfer rates of up to 12 Mbps. USB dri ve rs a re provided as a part of most m ajor operating systems and should require no special procedures for implementation or use.

Processorsandrelated connectors

The system board supports four slot 2 pr ocessor connectors and supports and six associated VRM connectors. These connectors are described in the paragraphs belo w.

VRM connectors

In this syste m each proce ssor must ha v e one VR M to a djust the v oltage supplied to the processor core and one to adjust the voltage supplied to the second-lev el cache in the SEC cartridge. The first VRM is dedicated to a single processor and provide s the correct pow er to the processor core. The second VRM provides po w er to the integrated second-lev el cache and can

38 Gateway ALR 9250R User’s Guide

support the cache on two SEC cartridges. Therefore each processor requires

1.5 VRMs. See the tab le P rocessors a nd Ass ociated VRMs below for the allow ed processor and VRM configurations.

Processors and Associated VRMs

Processor Installed

Processor 1 VRM 1 Powers the processor core for processor 1

Processor 2 VRM 3 Powers the processor core for processor 2 Processor 3 VRM 4 Powers the processor core for processor 3

Processor 4 VRM 6 Powers the processor core for processor 4

VRM Installed

VRM 2 Powers the second-level cache forprocessors 1 and 2

VRM 5 Powers the second-level cache forprocessors 3 and 4

VRM Function

Processorslots

Each Pentium® II Xeon™ or Pentium® III Xeon™ processor is packaged in an SEC cartridge. The cartridge includes the processor core with an inte grate d 16 KB primary ( L1) ca che; t he se cond ary (L2) cache ; a therma l

™

plate; and a back cove r . The processor implements MMX maintains full backward compatibility with the 8086, 80286, Intel386

™

Intel486

, Pentium, P entium Pro, and Pe ntium II processors.

Each SEC cartridge connects to the system board through a Slot 2 edge connector . The cartridge i s secured by a retention bra cket attached to the system board. Depe nding on co nfiguration, the server has one to four processors.

technolog y and

™

The processor external interface is multiprocessor (MP)-ready and operates at 100 MHz. The processor contains a local advanced programmable interrupt controller (APIC) for interrupt handling i n MP and u niprocessor (UP) envir onments. The system SMP design supports up to four processors and is Intel MP Specification v1.1 and 1.4 compliant.

The second-lev el c ache is locat ed inside the SEC cartrid ge. The c ache includes burst pipelined synchronous static RAM (BSRAM) and is offered in 512 KB, 1 MB, and 2 MB configurations, with ECC that operates at the full core cloc k rate.

Chapter 2: System Features 39

Each processor cartridge requires two VRMs to pro vide po wer to the processor core and the second-leve l cache, respecti vel y . The full details of the installation of processors and VRMs are provided in “VRM connectors” on page 38.

P owerconnec tors

There are se v eral power connectors that provide pow er f or th e syste m board. Some of these connec tors pr o vide po wer for specialized func tions.

Main power connector , primary

The primary power connectors provide the majority of t he po w er to the system board. These connectors are de signed to accommodate the p ower supply installed in the system.

Main power connector , secondary

The primary power connectors provide the majority of t he po w er to the system board. These connectors are de signed to accommodate the p ower supply installed in the system.

Auxiliary power connector

The auxiliary po w er connect or provides for the connecti on of a n addit ional pow er so urce.

40 Gateway ALR 9250R User’s Guide

Operating systems

The Gatew a y ALR 9250R is compliant with t he Int el MP S pecification V1.1 or V1.4 (BIOS-se lectab le). The following operating systems support symmetrical multiprocessing (SMP):

• Nov ell NetW ar e 4.1 and 5.0

• SCO UNIX Open Server 5.xx

• UnixWare 7.0.1

• Windo ws NT

• Microsoft Backof fice Small Business Se rver 4.0 (SBS)

Current versions of the various operating systems are constantl y changing. Contact Gatewa y Technical Support for the latest information about operating systems a nd supported versions.

If your ope rating syst em doe s not support multiproce ssing, the serv er adjusts the oper ating mode to asymmet rical, meaning onl y the first processor accepts I/O interrupts. Any additiona l processors in the system receiv e only interprocessor interrupts.

™

Server 4. 0

™

Server 4.0 Enterprise Edition

Important!

TheP entium® IIXeonand Pentium III Xeon proces s or sare designedto support 32-bit operating system sand applicati on s. T o ensure optimum system performance, use only 32bitpro grams on the system.

Chapter 2: System Features 41

42 Gateway ALR 9250R User’s Guide

Chapter 3:

Components

Introduction... .. .. .... ... .. .. .. .. .. .... .. ... .. .. .. .. .... .. ... .. .. .. .. ..44

Processors... .. .. .. .... ... .. .. .. .. .. .... .. ... .. .. .. .. .... .. ... .. .. .. .. ..44

Replacing th e proce ssor... ..... .. .. .... .. ..... .. .. .... ..44

Installing another proce ssor.... ...... .... ....... .... ..48

Installing a VRM............ ....... .... ...... ..... ...... ....52

Memory..... .... .... .... ....... .... .... .... ..... ...... .... ..... .... .... ..54

DIMM installation sequence....... ...... ..... ...... ..55

System memory ad dressing........ .. .... ... .... .. .. ..55

Memory configurat ion..... ..... ...... .... ..... ...... ....56

Removing the memory modul e............... .. .. ..56

Removing DIMMs....... .... ... .. .... .. .. .... ... .. .... .. ..58

Installing DIMMs............. ....... .... ...... ..... ...... ..59

Installing the memory module.......... ..... ...... ..60

Expansion cards......... ...... .... .... ....... .... .... ....... .... ....62

Power Supply Modules......... ..... .. .. .... .. .. ..... .. .. .... ..64

Storage bays........ .. ... .... .. .. .... .. .. ..... .. .. .... .. .. ..... .. .. ....66

5.25-inch devi ce ......... ...... ..... .... ...... ..... .... ......67

3.5-inch devi ces........ .... ....... .... .... ...... ..... .... ....68

RAID cage (optional).............. .... ...... ..... ...... ..70

Note:

If the server has less than fourprocessorsandyou are adding one, then you must remove the terminat ion boar dassembly from the next Slot 2 connector befor eyou install the new processor. If you plan to reduce the number of processors in your system ,then you must replace a processor with a termination board assembly.

Introduction

Your system has been configured for the Pentium II Xeon or Pentium III Xeon processor . Ho we ver , the system can be enhanced with v arious options to meet your future needs, s uch as installi ng up to t hree a dditional processors. This c hapter c ontains proc edures th at as sist you in insta lling some of these options.

Processors

Your system supports up to three additional processors to further enhance system performance. CPU Upgrade kits, w hich provide all of the components that y ou need t o ins tal l an additi onal processor, are readily available from Gateway.

Replacin g theprocesso r

The system is c ompatible with Intel Pentium II Xeon and Pentium III Xeon processors. You can either upgrade the existing Pentium II Xeon processor or install up to thr ee more p rocessors of the same speed and cache size as the first processor .

When replacing a processor , orde r a pr ocessor upgrade kit. The kit i ncludes the upgrade processor, a heat sink, and latches.

It is critical that a heat sink be installed on each processor . The Pe ntium family of processors ma y overheat and fail if not coole d suf ficiently. The heat sink provided with the processor in t he syste m pro vi des all ne cessary cooling for the processor .

For the latest details on the av ailability of the upgrade kits, contact one of the sources li sted in the Assis tance Resourc es document shipped with the serve r .

1. T urn off the system and disconnect all the po wer cords.

44 Gateway ALR 9250R User’s Guide

T o Replace the Processor

2. Open the case, o bserving the sta tic ele ctri city preca utions in “Stati c

electricity precautions” on page 2.

3. Wear an anti-static wristba nd grounded to the s ystem chassis and

place processors on a grounded , static-free surface or conducti ve foam pad.

4. With y our thumb on the face of the retention module bracket, wrap

your index finger around the tab protruding from the right edge of the bracket. See the illus tration Remo vi ng the Ol d P rocessor bel o w.

Removing the Old Processor

9250R_28a

Chapter 3: Components 45

5. Use your index finger to slightly pull the tab outward and to the left.

Do not try to pull the entire bracket. The back of the tab has a latch that releases when the tab is pulled slightl y .

6. When you hav e released the right edge of the bracket, lift it until it is

perpendicular to the front of the retention module.

7. Pull the two tabs attached to the single edge contact (SEC) cartridge

(visible after y ou r emo v e the bra cket) straight up. As y ou do, the cartridge disengages from th e connect or on t he syste m board.

8. Slide the SEC cartridge straight aw ay from the system board , out of

the retention module. Put it on a piece of conductive foam and store it in an antistatic package.

9. Remove the replacement processor cartridge from its protecti ve

wrapping.

10. Orient the SEC cartridge so that the heat sink faces awa y from the

center of the system board.

11. If you are inst alling a termination c ard asse mbl y, orient it so that the

side with the label faces tow ard the center of the system board.

46 Gateway ALR 9250R User’s Guide

12. With the tabs at the top of the SEC cartridge completely open (pulled

outward , a w ay from the center of the cartridge) , slide the cartridge into the guide rails of the retention module. The triangular ends of the tabs fit into the entrance to the guide rails. See the illustration Installing a New Processor below .

9250R_28b

Installing a New Pr oc essor

13. When the cartridge m eets resista nce, push the tw o tabs toward each

other until t he proce ssor is full y seated. See the illustr ation I nstalli ng a New Processor above.

Chapter 3: Components 47

Note:

If the server has less than fourprocessorsandyou are adding one, then you must remove the terminationboard assembly from the next Slot 2 connector before you install the new processor. If you plan to reduce the number of processors in your system, then you must replace a processor with a termination board assembly.

14. With the bracket in an open position (perpendicular to the front of the

retention module), rotate the bracket to the right until it reaches the retention module. W ith your thumb on the face of the bracket and y our index finger around the tab at the end of the brack et, pull the tab gentl y outward and t o the left to open the latch a t t he back o f the tab.

As you open the latch on the back of the tab, slide the right edge of the bracket onto the retention module and release the tab . The bracket latches securel y.

15. Close the case, as d escribed in “Closing the system” on page 5.

16. Reconnect the power cord and turn on t he system.

Installi ng anotherprocess or

The system is c ompatible with Intel Pentium II Xeon and Pentium III Xeon processors. You can either upgrade the e xisting pr ocessor or i nsta ll up to three additional processors of the same speed as the original processor .

When adding a proce ssor , or der a processor upgrade kit. The ki t include s the processor , a hea t si nk, and latches.

It is critical that a heat sink be installed on each processor . The Pe ntium family of processors ma y overheat and fail if i t is not coo led suf ficiently. The heat sink pr o vide d wit h the proc essor in the system provides all necessary cooling for the processor.

For the latest details on the av ailability of the upgrade kits, contact one of the sources li sted in the Assis tance Resourc es document shipped with the serve r .

1. T urn off the system and disconnect the po wer cord.

2. Open the case, ob serving the sta tic ele ctricity precau tions in “Stati c

48 Gateway ALR 9250R User’s Guide

To Install a Second Processor

electricity precautions” on page 2.

3. Wear an anti-static wristba nd grounded to the s ystem chassis and

place processors on a grounded , static-free surface or conducti ve foam pad.

4. Remove the termination card in the lowe st numbered empty processor

slot. (Processor slots are numbered from the edge of the system board tow ard the center of the board.) With y our thumb on the face of the retention module bracket, wrap your index finger around the tab protruding from the right edge of the bracket.

5. Use your index finger to slightly pull the tab outward and to the left.

You should not try to pull the entire bracket; rather , the back of the tab has a latch that rel eases w hen the t ab is pulled sl ightl y.

6. When you hav e released the right edge of the bracket, rotate it until it

is perpendicular to the front of the retenti on module.

Chapter 3: Components 49

7. Pull the two tabs attached to the termination module (visible after you

remov e the bracke t) st raight a w ay from the system board. As y ou do, the termi nati on module dise ngages from the c onnector on the syste m board. See the illustration Remo ving the T e rmination Module below.

8. Slide the termination module straight awa y from the system board , out

9. Remove t he processor cartrid ge from it s pr otecti ve wrapping.

50 Gateway ALR 9250R User’s Guide

9250R_29

Removing t he Termination Module

of the retention module. Put it on a pie ce of conducti ve foam a nd store it in an antistatic package.

10. Orient the SEC. ca rtridge so that t he heat sink faces away f rom the

center of the system board.

11. With the tabs a t the top of the SEC. c artridge c ompletel y op en (pul led

Installing a Processor

9250R_28b

Chapter 3: Components 51

12. When the cartridge m eets resista nce, push the tw o tabs toward each

other until t he proce ssor is full y seated. See the illustr ation I nstalli ng a Processor abo ve.

13. With the bracket in an open position (perpendicular to the front of the

retention module), rotate the br acket do wn unti l i t reac hes the retention module. W ith your thumb on the face of the bracket and y our index finger around the tab at the r ight of th e brac ket, slight ly pul l t he tab upward and to the left to open the latch at the back of the tab.

As you open the latch on the back of the tab, slide the right edge of the bracket onto the retention module and release the tab . The bracket latches securel y.

14. Close the case, as d escribed in “Closing the system” on page 5.

15. Reconnect the power cord and turn on t he system.

Installi ng a VRM

Each processor re quires two VRMs to control po wer to the process or core and the integrated second-lev el cache respectiv ely. The VRMs for cache pow er c an support the cache on two pr ocessors. For more information on VRMs see the tab le P rocessors a nd Associate d VRMs, on page 39.

1. Open the system, as described in “Opening the system” on page 2, and

2. Remove the new VRM from its packaging.

Note:

BoththeVRMandthe socket are keyed to prevent improper connection.

52 Gateway ALR 9250R User’s Guide

3. Hold the ne w VRM o v er the VRM soc ket and v erify t hat the pins on

T o Install a VRM

locate the VRM socket on the system board.

both VRM and socket are aligned.

4. Gently insert the new VRM into the socket and push in until it latches

into place. See the illustration Installing a VRM below.

9250R_03

Quick release tabs

Installing a VRM

Chapter 3: Components 53

Memory

The system comes standard with 256-MB of ECC RAM. System RAM is expandable up to 4-GB using ECC 50- or 60-ns 72-bit EDO DIMMs (16 DIMM sockets) with gold contacts.

Main memory resides on an expansion card, called a memory module, designed specifically for thi s server. (See the il lustr ation Memory Banks below.) The memory module contains slots for 16 DIMMs, each of w hic h must be at least 32 MB, and is attached to the system board through a dedicated connector . Memory amounts from 128 MB to 4 GB of RAM are supported , with a 64/72-bit four-wa y-interlea ved pathway to main memory .

The 16 slots a re di vide d into f our ba nks of four s lots each, labele d A through D . These ba nks s upport 4:1 inter lea ving. The memory controller supports EDO DRAMs. The ECC used for the memory module is capable of correcting single-bit errors (SBEs) and detecting 100 percent of doublebit errors o ver one code w or d. Nibb le error detection is also provided.

54 Gateway ALR 9250R User’s Guide

J16 J15 J12 J11

J8 J7 J4 J3

D C B A

J14 J13 J10 J9 J6 J5 J2 J1

9250R_30

Memory Banks

DIMMinst allationsequ ence

You must install DIMMs in the correct order and in entire banks. All DIMMs in the bank must be the same size and speed. DIMMs in other banks may dif fer in size. If you use slow er DIMMs in another bank, all DIMMs operate at the slowe r speed (see the illustration Memory Banks on page 54).

The sequence in w hich y ou must fill the banks is:

1. Memory ban k A

2. Memory ban k B

3. Memory ban k C

4. Memory ban k D

System memory addressing

System memory begins at a ddress 0 and is conti nuous (f lat addr essing) up to the maximum amount of DRAM i nstalled ( excepti on: s ystem memory is noncontiguous in the ranges defined as memory holes using configuration registers). The system supports both base (conv entional) and extended memory.

Note:

Eachmemorybank includes two DIMM sockets in each row of connectors. When installing DIMMs, be careful to install the DIMMs in the correct sockets for the bank.

• Base memory is located at addresses 00000h to 9FFFFh (the first

1 MB).

• Extended memory begins at address 0100000h (1 MB) and

extends to FFFFFFFFh (4 GB), w hich is the l imit of supported addressable memory. The top of physical memory is a maximum of 4 GB (to FFFFFFFFh)

Memory holes can be configured in Setup or the SSU and are used by some legacy ISA boards. If you do not need to set up a memory hole for an ISA expansion board , lea ve the memory in a contiguous state for optimal performance.

Chapter 3: Components 55

Note:

UseDIM Msthat havebeen tested for compatibility with thesystemboard. Contact yoursalesrepresentative or dealer for a list of approved DIMMs. In the table Memory Configuration some sample size combinationsarelisted.

Memory configuration

BIOS automaticall y d etects, sizes, a nd initializes the m emory array, depending on the type, size, and speed of the installed DIMMs, and reports memory size and allocation to the system via configuration registers.

In a 4 GB configuration, a small part of memory (typically 32 MB) is not remapped abo ve 4 GB. If the OS doe s not su pport more tha n 4 GB of physical memory, this small part of the memory is effecti vel y lost.

Memory Configuration

Bank A (slotsJ1 - 4)

4x64 256 MB 4x64 4x32 384 MB 4x64 4x32 4x32 512 MB 4x64 4x64 512 MB 4x64 4x64 4x32 4x32 768 MB 4x64 4x64 4x64 4x64 1024 MB 4x128 4x64 4x32 4x32 1024 MB 4x128 4x128 4x64 4x64 1536MB 4x128 4x128 4x128 4x128 2048 MB 4x256 4x128 4x64 4x64 2048MB 4x256 4x256 4x128 4x128 3072 MB 4x256 4x256 4x256 4x256 4096 MB

Bank B (slotsJ5 - 8)

Bank C (slots J9 - 12)

Bank D (slotsJ13 - 16)

Total Memory

Removing the memory module

The memory module must be remov ed before you can change the memory configuration. See “Operating systems” on page 41 for memory size and requirements.

1. Observe the safety and ESD precautions in “Static electricity

2. Remove the access co ver (see “Opening the system” on page 2).

56 Gateway ALR 9250R User’s Guide

T o Remove the Memory Module

precautions” on pa ge 2.

3. Remove t he memory module from the s ystem board b y pulli ng it

gently from the dra wer. See the illustration Remo ving the Memory Module below.

9250R_35a

Removing the Memory Module

4. Place the module c omponent-side up on a nonconducti v e, stat ic-free

surfa ce .

Chapter 3: Components 57

Removing DIMMs

When removing DIMMs, remember that DIMMs must be installed by banks. Each bank consists of four DIMM sockets. All DIMMs in a bank must be installe d and must be of the sa me si ze and s peed. See the illustration Memory Banks on page 54 for the location of the DIMM sockets in each bank.

To Remove DIMMs

1. Observe the safety and ESD precautions in “Static electricity

precautions” on pa ge 2.

2. Remove t he memory module and pla ce it component-side up on a

nonconductiv e, static-free surface (see “Remo ving the memory module” on page 56).

Caution!

Useextreme care when removing a DIMM. Too muchpressure can damagethe socket. Apply onlyenough pressureon theplastic ejector levers to release the DIMM.

3. Gently push t he plastic e jector le ver s out and down to eject a DIMM

from i t s s o ck et.

4. Hold the DIMM onl y b y i ts ed ges, be ing careful not t o touch its

components or gold edge connectors. Carefully lif t it aw ay f rom the socket and store it in an antistatic package.

5. Repeat Steps 3 and 4 to remove other DIMMs as necessary .

6. If you are replacing DIMMs, proceed to “Installing DIMMs” on

page 59. If you are remo vi ng DIMMs, c ontinue t his procedure.

7. Reinstall the memory module (see “Installi ng the memory module” on

page 60).

8. Reinstall the top cover using the original screws.

9. Connect all ext ernal cab les and power cords to the system.

10. T urn on the m onitor and t hen the syst em.

11. Run the SSU/BIOS Setup ( see “Advanced chipse t control submenu”

on page 88 and “Resource configuration add-in” on page 109) to configure the system and to properly set up advanced memory attributes as required.

58 Gateway ALR 9250R User’s Guide

Installi ngDIMMs

When adding and removing DIMMs, remember that DIMMs must be installed or remo ved by banks. Each bank consists of four DIMM sockets. All DIMMs in the bank must be installed and all must be of the same size and speed. See the il lustrat ion Memory Banks on pa ge 54 f or th e location of the DIMM sockets in each bank.

T o Ins tall DIMMs

1. Holding the DIMM onl y by its edge s, remove it from it s antist ati c

package.

2. Orient the DIMM so that th e two notches in the bott om ed ge of the

DIMM align with the k e ye d socket on t he memory module.

3. Insert the bottom ed ge of t he DIMM into the sock et, then pr ess down

firmly on the DIMM until it seats correctly . See the illustration Installing a DIMM below.

Caution!

Useextr e mecare when installing a DIMM. Applying toomuchpressurecan damage the socket. DIMMs arekeyed andcanbe inserted in only one way.

Installing a DIMM

Mixingdissimilarmetals mightcau sememory fai lures later, resul ting in data corruption. Install DIMMs with gold-plated edgeconnectors onlyin gold-plated sockets.

9250R_18

Chapter 3: Components 59

4. Push the ejector le v ers on the socket e nds t o the upright posit ion.

Note:

DIMMslotson the memory module must be installed only in certain configurations. See “Memory configuration” on page 56 for requirements.

5. Repeat steps two through four to in stall e ach DIMM.

6. Reinstall the memory module (see “Installi ng the memory module” on

page 60).

7. Reinstall the top cover using the original screws.

8. Connect all ext ernal cab les and the po wer cords to the s ystem.

9. T urn on the m onitor and t hen the syst em.

10. Run the SSU (see “ Resource configuration add-in” on page 109) to

configure the system and to properly attribute ECC memory .

Installi ng t he m emory module

Once you have installed an y DI MMs that y ou wa nt, you m ust re -install t he memory module.

T o Install the Memory Module

1. Observe the safety and ESD precautions in “Static electricity

precautions” on pa ge 2.

60 Gateway ALR 9250R User’s Guide

2. Holding the memory module by its edges, align the module so its e dge

engages in the connector on the system board. See the illustration Installing the Memory Module below.

Caution!

Thememory moduleisheld in place by the 242-pin connec tor on the system board, the guide rail at the back of the electronics bay , and a plastic guide at the front of the electronics bay . You must support the modul euntil it is fully seated in the connector.

Installing the Memory Module

3. Push the memory module toward the system board until it fully

engages its connector .

4. Replace the top cove r and screws.

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Chapter 3: Components 61

Expa nsi on cards

T o protect ex pansion cards from static electricity:

• Before remo vi ng the ca rd f rom its a nti-static bag, dischar ge static

electricity from your body by touchi ng the metal cabinet of any electrical equipment (the equipment mus t be pl ugged into a grounded outlet).

• Alw ays hold a card or board by its edges.

• Do not rest the board on any static-generating surface, such as

carpeting.

To Install an Expansion Card

1. Open the system as pre viousl y de scri bed in “S ystem acce ss” on

page 2.

2. Locate an ava ilable expansion slot ( ISA or PCI, as appropriate) on the

system board.

62 Gateway ALR 9250R User’s Guide

3. Use a Phillips sc rewdri ver to remo ve the screw that secures the co ver

plate of the slot you have selected. Sav e the screw . See the illustration Installing an Expansion Card below.

9250r_54

Installing an Ex pansion Card

4. Insert the expansion card into the slot and push in until the card is

firmly seated. I f y ou are inst alling a full-si ze card, make ce rtain it aligns with the card guide at the front of the system chassis.

5. Secure the card with the screw you remo ved in Step 2. Double-c heck

the card , making sure it is seated correctly .

6. Reinstall the top cover and power up the system.

Warning!

For safety reasons, the top cover must be closed and securedwhilethesystemis running.

Chapter 3: Components 63

P ower SupplyModules

The system supports two 400W pow er supply modules accessab le at the front panel. These tw o modules allow hot-swapping i n the e v ent one of the modules fails. The power suppl y fault LED lights an d an a udible ala rm sounds when a module e xperi ences a failur e. If t he error does not require the replacement of a pow er supply module, reset the alarm with the pow er supply ala rm reset s witch on the f ront pa nel (se e the illustr ation F ront Pa nel on page 23 for the location of the LED and switch).

If the failure r equires y ou to r eplace the failed module, turn of f the failed module and follow the instructions belo w to replace it.

T o Replace a Failed Power Supply Module

1. Through the operating system, ensure that the server i s not atte mpting

to draw po wer from the failed module and prepare to replace the module. Specific instructions should be pro vi ded b y t he operating system or utility sof tware documentation.

2. T urn off the po we r to the failed pow er supply module. You may leav e

the pow er to the other module on.

64 Gateway ALR 9250R User’s Guide

3. Remove t he two screws that sec ure t he module t o the chassis. See t he

illustration Repl acing a Failed Power Suppl y Module below .

9250r_17

Replacing a Failed Power Sup ply Module

4. T ak e hold of the handle s at the side s of the power suppl y m odule and

pull it out of the chassis.

5. Place the repla cement module into the space w here the f ailed module

was and push it firmly into the chassis. Mak e sure the modul e is firmly seated in the connectors at the back of the pow er supply.

6. Secure the replacement module with the screws you remo ved earli er.

7. T urn on the pow er from the replacement supply using the po w er

switch on the front of the supply module.

8. Perform an y nec essary softw are procedures to in form the operating

system that the ne w po w e r supply module is present.

Chapter 3: Components 65

Storage bays

The system can support up to six devices in the following bays :

• One 3.5-inch internal device: one internal mounting bracket is

provide d for the installation of a fixed media device.

• Three 5.25-inch f ront acce ssib le bays that support 5.25-inch

devices or 3.5-inch de vices with special mounting bracket.

• One front accessible slim-line 1.44-MB 3.5-Inch disk ette driv e and

one front accessib le slim-line CD-ROM drive are b racket ed together a nd i nstalled a bo ve the 5.25-inc h dri v e bays.

• Optional RAID cage, whic h supports up t o thre e 3.5- inch Single

Connector Attachment (SCA) SCSI dri v es. The RAID c age occupies the 5.25-inch driv e bays when insta lled.

Refer to the specific section that corresponds to the type of device you are installing.

Interna l3.5-Inch DriveM ou nt

Co-bracketted3.5-Inch diskette/CDD-ROM drives (Installed)

66 Gateway ALR 9250R User’s Guide

400-Watt Hot-Sw ap Power Supplies

Additional Device Options

Option al RAID Cage (2 SCSI drives)

9250R_13

5.25-inc hde vice

The processor drawer ma y c ontain up to three 5. 25-inch devices. How e v er , the optional RAID cage occupies these drive ba ys.

Installinga 5.25-inch de vice

Installing a 5.25-inch de vice requires opening t he top co ver to disconnect or connect the int ernal cabl es. I f a 5. 25-inch dri v e ba y i s a vailable, y ou ma y need to remove a cov er plate.

T o Install a 5.25-inch Device

1. T urn the system pow er of f.

2. Open the system as described in “System access” on page 2.

3. If no 5.25-inch device is currently install ed , remo ve the metal RF

shield that prote cts t he 5.25- inch de vic e ba y.

4. Attach mounting rails to the 5.25-inch device. See the illustr ation

Installing a 5.25-inch Dri ve below.

Installing a 5.25-inch Drive

5. From the fr ont of the c hassis, insert the dri ve into t he ba y.

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Chapter 3: Components 67

Warning!

The top cover must be closed and secured while thesystem is running.

6. Secure the drive with the mounting screws suppli ed with the driv e.

7. Connect the device cable to the device, making sure that pin 1 on both

cable and device are aligned .

8. Locate the appropria te connector on the sys tem board for the de vice

you are installing.

9. Connect the drive cab le to the corresponding connector on the system

board , making sure to match pin 1 on both system board and drive connectors. On most standard c ab les, pi n 1 is design ated b y a color ed wire on the cable. In some cases, the device connector is ke yed.

10. Connect the device to the po wer suppl y using an ava ilable powe r

connector .

11. Reinstall the top cover and power up the system.

12. Enter the BIOS Set up pro gram by pr essing F2 before the system

boots.

13. V e rify the new configuration information in BIOS Setup, then reboot

the system.

3.5-inchdevices

The draw er includes a 3.5-inch slimline disket te driv e that is co-bracketed with the slimline CD-ROM driv e abo ve the 5.25-inch dri ve bays. I f the draw er includes the optional 3.5 -inch RAID cage, it provides space for up to three 3.5-inch SCA-2 SCSI drives. You can install one 3.5-inch driv e in the internal mounting bracket inside the draw er .

68 Gateway ALR 9250R User’s Guide

Installinga 3.5-inchdriveon the internal bracket

The internal mounting brac ket i s atta ched to th e right w all of the dra wer . The drive mounted in this bracket is not accessab le from the front of the system during normal operation.

T o Install a 3.5-inch Drive on the Internal Mounting Bracket

1. T urn the system pow er of f.

2. Open the system as described in “System access” on page 2.

3. Remove the mounting bracket from the draw er .

4. Install the mount ing brack et onto the dr i ve with the scr ews supplied.

See the illustration Installing an Internal 3.5-inch Dri ve belo w .

9250R_36

Installing an Internal 3.5-inch Drive

5. Connect the data cable to the drive , making sure that pin 1 on both

cable and driv e are aligned.

Chapter 3: Components 69

Warning!

The top cover must be closed and secured while thesystem is running.

6. Locate the appropriate connector on the system board. See the

illustration System Board on page 28 for the location of the connector.

7. Connect the data cable, making certain to match pin 1 on both

connectors. On most standard c ab les, pi n 1 is design ated b y a color ed wire on the cable. In some cases, the connector is keyed.

8. Connect the drive to the po we r supply, using an av ailabl e pow er

connector .

9. Install the driv e by aligning the tw o pins on the bottom drive bracket

with the corresponding holes in the chassis mounting bracket.

10. Secure the drive to the chassis by insta lling a screw through the top

drive bracket into the c orresponding hole in the chassis.

11. Reinstall the top cover and power up the system.

12. Enter the BIOS Set up pro gram by pr essing F2 before the system

boots.

13. Verify the ne w dr iv e information in B IOS Set up, then reboot the

system.

RAIDcage(opti onal)

The RAID cage is a reliable, fault tolerant networ k storage solution that supports RAID lev els 0, 1, a nd 5 a nd ac commodates up t o thre e 1.6-inc h high 3.5-inch SCA-2 SCSI drives. F or optimum operation, use only appro ved, RAID-Ready dri v es wit h the R AID cage.

The RAID cage allows you to easily co nfigure a reliable RAID subsystem. Drives are mounte d on a rail system, w hic h provides quick and eas y installation, as we ll as hot-sw apping capability. A fully functiona l RAID subsystem is contr olled b y a Caching C ontrolle r.

Hot-swa pping is a fe ature that al lo ws y ou to re place failed ha rd dis k dri v es without interrupting system operation. In the e vent of a hot-sw appable driv e failure, which is part of a RAID 5, the system continues normal operations. You can replace the failed drive, and the system rebuilds its contents automatically on an equiv alent repla cement drive, without inte rrupting the operation of t he syste m.

70 Gateway ALR 9250R User’s Guide

For information on R AID components and a vailable upgrade kits, c ontact Gatew a y Clie nt Care.

See the illustration RAID Cage Backplane below for the jumper locations on the RAID cage backplane.

T ermination (JP1)

Fan Fan

Power

SCSI ID 2 (JP4) SCSI ID 3 (JP10)

Delay start (JP9)

Terminat i on power (JP11)

68-pinSCSI data connector

RAID Cage Backplane

SCSI ID addresssettings

Up to fifteen devices can be connected to a single wide SCSI channel. Each SCSI device i s a ssigned a SCSI I D number (a ddress). The active backplane of the RAID cage a llo ws y ou to assign SCSI ID num bers for e ach of the drive s instal led, based on the jumper settings of JP4 and JP10.

Drives must be instal led in the lowest a v aila b le dri v e bay . Refer to t he tabl e SCSI ID Jumper Settings, on page 72 below for specific jumper settings. SCSI ID’s are assigned according to each driv e’s position in the RAID cage

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Chapter 3: Components 71

(from lo w est to highe st). Each dri v e shoul d ha v e a dri v e number labe l affixed to the f ront o f it. The dr iv e number on the la bel shoul d correspond to the SCSI ID of the de vice.

SCSI ID Jumper Settings

SCSI ID Selected JP4 JP10

0, 1, 2 Out Out 4, 5, 6 In Out 8, 9, 10 Out I n 12, 13, 14 In In

Activetermination

Every SCSI subsystem must be t ermi nate d at both ends for proper operation. Refer to the documentation supplied with your controlle r for instructions on how to properly terminate the controller.

Terminat e th e other end of the SCSI subsystem by setting JP1 on the RAID cage backplane. This jumper provide s active termination on the SCSI bus. Active termination is enabled by default (no jumper block on the jumper). Disable act i ve termination b y inst all ing a j umper b lock on JP1.

Terminat i on power m ust also be set. Jumper JP 11 sets the sourc e of termination pow er . A jumper block on pins 1 and 2 draws termination pow er from the backpla ne, which is th e default. Mo ving the j umper block to pins 2 and 3 draws termination pow er from the SCSI bus.

DelayStart

Jumper JP9 controls the drive start sequence for the RAID cage. The default setting, no jumper block on JP9, enables autosta rt. If you want the drive s to delay thei r start, install a jumper b lock on JP9. In general, a system with more than t hree dri v es should use dela y ed st art to pr e v ent an overload at the pow er suppl y .

72 Gateway ALR 9250R User’s Guide

Installingthe RAIDcage

The optional RAID cage occupies all three of the 5.25-inch drive ba ys in the front of the draw er . If you inst all a RAID cage, you must remove all

5.25-inch devices e xcept the slimline CD-ROM driv e.

T o Install the RAID Cage

1. Po wer down the system a nd di sconnect the po wer cables.

2. Disconnect and remove all dri v es and c o v er pl ates from the 5.25-i nch

drive ba ys.

3. Configure the RAID cage backplane as described in “SCSI ID address

settings” on page 71 and follo wing.

4. Align the drive cage rails with the center set of rail guides in the 5.25-

inch drive ba ys.

Installing the Optional RAID Cage

5. Slide the RAID cage all of the way into the bay.

6. Conect the cables to the RAID cage backplane as described in

“Connecting the cables” on page 74.

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Chapter 3: Components 73

Warning!

For safety reasons, both upper and lower bezel doors must be closed and locked while the system is running.

7. Install the dr iv es in the RAID ca ge as de scribed in “Inst alling t he

drive s” on page 74.

8. Po w er up the system and build the RAID as described in the software

manual for the RAID controller you are using.

Connecting the cab les

Once the backplane is configured, connect the cables from the po wer supply and t he RAID controlle r.

T o Connect the RAID Cage Cables

1. Use a single c able and enable termination (jumper removed from JP3)

so that the system will operate properly.

2. Plug one end of the SCSI cable into the RAID cage and the other end

into the RAID SCSI c ontrolle r , w hich wi ll be controlli ng the RAID cage. Be sure to enab l e termi nati on on this channel.

3. Reinstall the top cover.

4. Po w er-up the system and install any de vice dri vers required b y the

SCSI controller for y our operating sy stem. F ol lo w the instructions i n the documentation tha t came with your SCSI controller for more information on setting up the S CSI controll er.

5. Install the hard disk driv es as explained belo w and as shown in the

Installing the drives

Note:

Eachdrive has a Drive Numberlabel affixed to the front of the drive. The drive number on the label corresponds to the device’s SCSI ID. Drives must be installed in ascending order starting from the bottom bay.

74 Gateway ALR 9250R User’s Guide

The RAID Cage accommodates up to three SCA drive s. Drive s are mounted on a rail system that allows quick and easy installation, as w ell as hot-swa pping.

1. Label the SCSI Channe l and t he SCSI I D numbers on the front of the

illustration Insta llin g the Dri v e on page 75.

T o Install Drives in the RAID Cage

drive .

2. With the dri ve handle do wn (rotated aw a y from the drive), align the

drive rails with the rail guides at the top and bottom of the drive cage.

3. Slide the drive all of the w ay into the dri ve bay until the handle begins

to try to close.

Installing the Drive

9250r_59

4. Rotate the handle into its c losed (upri ght) posit ion, pressi ng firmly to

seat the dri ve i n the connector on t he backplane.

5. Lock the drive in place with the key pro vided. When the dri ve is

locked in place a red flag is visible on the handle.

After installation, initia lize the drives in the RAID cage follo wing the instructions that came with the RAID controller . Be sure to follo w the SCSI controller instructions on how to ope rate the RAID syst em, especially about how to properly hot-swap a hard dis k dr iv e, t o pr e vent inadve rtent corruption of your data.

Chapter 3: Components 75

Caution!

Before replacing a drive, verify that you are properly grounded, or static electricity may damage the device.

Replacing(hot-swapping) a drive.

The RAID cage incorporates SCA-2 technology that allo ws you to remov e and replace a S CSI hard dri ve from the RAID ca ge without powering do wn the dra w er. Check the oper ating sys tem and R AID controll er documentation for software procedures tha t may be required before you attempt to hot-sw ap a RAID drive.

To Hot-swap a SCSI Drive

1. Remove the replacement drive from its shipping carton and inspect it

carefully.

Note:

TheIDfor the replacement drive is set automatically when the drive is installed in theslot of the failed drive.

2. Record the SCSI I D number of the dri ve you are r eplacing.

3. Select the matching SCSI ID Number Label (provided with the new

drive ) and affix it to the front of the new device.

4. If replacing the failed dr i ve w hile t he syste m is running, pl ace the

failed dri ve of f -line first. This ma y be a ccomplished a utomaticall y i f your system is se t up for enhanced RAID le vel 5 ope ration. Otherwise, you must run the software.

5. Unlock the failed drive using the key pro vi ded with the RAID cage.

6. Remove the failed drive b y pinching the projections on the handle and

rotating the handle downw ards.

7. Pull the failed dr i ve out of the R AID cage.

8. Install the ne w dr i ve as de scribed in “I nstalling the dr iv es” on page74.

9. Use the software to notify the controlle r that the ne w driv e is ready and

to begin rebuilding the RAID on the new drive.

76 Gateway ALR 9250R User’s Guide

Chapter 4:

BIOS Setup

Introduction... .. .. .... ... .. .. .. .. .. .... .. ... .. .. .. .. .... .. ... .. .. .. .. ..78

Using BIOS Setup..... .... ...... .... ....... .... .... ....... .... ....79

If you cannot access Setup............ ....... .... ......80

Starting BI OS Setup............ .. .... .. .. .... ... .. .... .. ..80

Setup key c ommands .... .. .. ..... .. .. .... .. .. ..... .. .. ....81

Special di splay ite ms............. .... .. .... .. ... .... .. ....81

Main menu........ .... .... ...... ..... ...... .... .... ....... .... ..82

Advanced menu.......... .... ....... .... .... ....... .... ......84

Security menu........... .... ....... .... .... ...... ..... ...... ..89

Server menu.......... .... .... ....... .... .... .... ....... .... ....90

Boot menu.... ..... .. .. .... .. .. .... ... .. .... .. .. .... ... .. .... .. ..92

Exit menu.......... .. .... .. .. .... .. ... .... .. .. .... .. ... .... .. .. ..94

Upgrading the BIOS........ .. .... .. ... .... .. .. .... .. ... .... .. .. ..95

Preparing for the upgrade............ .... ....... .... ....95

Upgrading the BIOS..... .. ..... .. .... .. .. .... ... .. .... .. ..97

Recovering the BIOS..... ....... .... ...... ..... ...... ....98

Changing the BIOS language..... .. .... ..... .. .... ..99

Introduction

The Server Utility CD and the system ROM contain several utilitie s for configuring the server . This chapter describes the BIOS Setup utility. The following chapte rs describe the power -on self test ( POST) and other utilities for configuring and managing the server. These util ities ar e:

• POST: described in “Other Utilities” on page 121. POST checks

basic system int egrity and all major components.

• Server Setup Utility (SSU): described in “The Server Setup

Utility” on page 101. Use for extended system configuration of onboard resources a nd e xpansion c ards, vie wing the system event log (SEL), setting boot de vic e pr iority, or setting system security options.

Run the SSU from a set DOS-bootable diskettes. See “Using the Server Setup Utility” on page 103 to make a set of SSU diskettes. Selections entered via the SSU ov erride information entered via BIOS Setup.

• Emergency Management P ort (EMP) Console: described in “Other

Utilities” on page 121. Use the EMP to access and monitor the server remotely .

• FRUSDR Load Utility: described in “Other Util ities” on page 121.

Use to update the F ield R eplacement Unit (FRU), Sensor Data Record (SDR), and De sktop Management I nterface ( DMI) flash components.

If the system doe s not have a diske tte dri v e, or the dri v e is disab le d or misconfigured, use Setup to enable it. Or , you can mo ve the CMOS jumper on the system board from the default setting (protect CMOS memory) to the clear setting. Doing so allows most system configurations to boot. Then run BIOS Setup and the SSU to configure the system.

78 Gateway ALR 9250R User’s Guide

• BIOS Update Utility: described in “Other Utilities” on page 121.

Use to update the BIOS or recover from a corrupted BIOS update .

• Firmware Update Utility: described in “Other Utilitie s” on

page 121. Use to update the BMC flash ROM.

• Symbios SCSI Utility: describe d in “ Other Ut ilities” on pa ge 121.

Use to configure or view the settings of the SCSI host adapters and onboard SCSI devi ces i n the syste m.

Using BIOS Setup

This section desc ribes the BIOS Setup options. Use BI OS Setup to c hange the system configuration defaults. You can run BIOS S etup with or without an operating syst em present. BIOS S etup store s most of the configuration values i n battery-backe d CMOS. The rest of t he v alues are st ored i n fla sh memory.

The values tak e effect w hen y ou boot the system. POST use s these val ues to configure the hardware. If the values and the actual hardware do not agree, POST generates an error message. You must then run BIOS Setup to specify the correct configuration.

The different configuration utilities ha v e dif fere nt purposes. In some instances, fea tures can be configured in more tha n one utility. The primary utilities are BIOS Setup and the SSU

Run BIOS Setup to modify s tandard syst em board features, such as:

• Select the diskette dri ve

• Select the para llel port

• Select a serial port

• Set the time or date (to be stored in the real-time clock (RTC))

• Configure an IDE hard drive

• Specify the boot device sequence

• Enable the S CSI BIOS

Run the SSU , not BIOS Setup, to do the following:

• Enter or change information about an expansion card

• Alter system reso urces ( for example , interrupts, memory

addresses, I/O assignments) to your choices instead of those selected by the BIOS resource manager

It is a good idea to maintain a current record of the BIOS Setup and SSU settings for e ach system. If the de fault va lues e v e r need t o be r estored (after a CMOS clear, for example), y ou must run BIOS Setup again. Referring to your notes will make the task easier .

Chapter4: BIOS Setup 79

Ifyouc annotacce ssSetup

If the diskette driv e is misconfigured so that you cannot access it to run a utility from a diskette, you might need to clear CMOS memory . T o do so you must ope n the s ystem, change a jum per sett ing, use BIOS S etup to check and set diskette driv e options, and change the jumper back. F or detailed instructions, see “CMOS C lear j umper” on page 176.

Starting BIOS Setup

You can enter and start BIOS Setup:

• When you turn on the system, after POST completes the memory

test

• When you reboot the system

• When you hav e moved the CMOS jumper on the system board to

the “Clear CMOS” posi tion (enabl ed); for deta iled instructions, see “CMOS Clear jumper” on page 176.

In the three conditions listed abo ve, after rebooti ng, the system displa ys this prompt:

Press <F2> to enter SETUP

In a fourth condition, w hen CMOS/NVRAM has be en corrupted , the system displa ys ot her messages, such as:

In this condit ion, the BIOS loa ds default v alues f or CMOS and attempt s to boot.

80 Gateway ALR 9250R User’s Guide

Warning: cmos checksum invalid Warning: cmos time and date not set

Setupke ycomm ands

A command bar at the bottom of the screen and the table below list the key commands ava ilable in Setup and what they do. See the table Setup Key Commands below.

Setup Key Commands

Function Key Command

Get general help Move between menus ←→

Go to the previous item ¦ (colon) Go to the next Item Ø (zero) Changethe value of an item + or Select an item or display a submenu

Leave a submenu or exit Setup Resetto Setup defaults Save and exit Setup

F1 or ATL+H

ENTER ESC F9 F10

Specialdis playitems

Some items displayed on the scre en do no t beha v e as normal fields. These items are eith er submenus or dis pla y-onl y fields. See the tab le S pecial Display I tems bel o w.

Special Display Items

When you see this: It means this:

On screen, an option is shown but you cannot selectitor moveto that field.

On screen, the phrase Press Enter appearsnext to the option.

Youcannotchangeorconfiguretheoptioninthat menuscreen. Eitherthe optionisautoconfigured or autodetected, or you must use a different Setup screen, or you must use the SSU.

ENTERto display a submenu that is either

Press a separate full-screen menu or a pop-up menu with oneor morechoices.

The rest of this section list s the feat ures that displ a y on screen a fter y ou press

F2 to enter Setup. Not all of the option choices are described because a

few are not user-selectable but are strictly informational, and many of the choices are self-explanatory.

Chapter4: BIOS Setup 81

Note:

Serial redirection does not work with Kanji.

Main menu

The table M ain Menu F iel ds below lists the selections y ou can make on t he main menu itself. Use t he submenus f or ot her sele ctions. Default v alue s ar e in bol d.

Main Menu Fields

Field Options Description

System Time HH:MM:SS Sets the system time System Date MM/DD/YYYY Sets the system date Legacy Diskette A: Disabled

360 KB 720 KB

1.44 MB

2.88 MB

Legacy Diskette B: Disabled

360 KB 720 KB

1.44 MB

2.88 MB

Hard Disk Pre-delay Disabled

3, 6, 9, 12, 15, 21, or 30 seconds

Primary Master N/A Enters submenu. Primary Slave N/A Enters submenu. Keyboard Features N/A Enters submenu. Language English (US)

Spanish Italian French German Japanese (Kanji)

Selects the primary diskette type.

Selects the secondary diskette type.

Adds a delay before the first BIOS access of a hard disk drive. Some hard disk drives hang if accessed before they initialize themselves. This delay ensures the hard diskdrivehas initialized after powerup and before being accessed.

Selects which language the BIOS displays.

82 Gateway ALR 9250R User’s Guide

Primary masterand sl av esubmenu

In the table below, the features other than “T ype” appear only f or Type Auto, if a drive is detected.

Primary Master and Slav e Submenu Fields

Field Options Description

Type Auto

None CD-ROM IDE Removable ATAPI Removable User

Cylinders 1 to 2048 Number of Cylinders on Drive.

Heads 1 to 16 Number of read/write heads on drive.

Sectors 1 to 64 Number of sectors per trac k .

Maximum Capacity

Multi-Sector Transf er s

LBA Mode Control

32 Bit I/O Disabled

Transf erMod e Standard

Ultra DMA Disabled

N/A Com put ed size of drive from cylinder s, heads,

Disabled

2, 4, 8, or 16 sectors

Disabled

Enabled

Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4

Enabled

Auto allows the system to attempt autodetection of the drive type. None informs the system to ignore this drive. CD-ROM allows the manual entry of fields describedbelow. User allows the manual entry of all fields describedbelow.

This field is changeable only for Type User. This field is strictly informational for T ype Auto.

Thisfiel disav a ilable only forType User. This field is strictly informational for T ype Auto.

and sectors entered. Thisfiel disav a ilable only forType User. This field is strictly informational for T ype Auto.

Determines the number of sectors per block for multisector transfers. This field is strictly informational for T ype Auto.

Enabling LBA causes logic alblock addres sing to be used in place of cylinders, heads, and sectors. This field is strictly informational for T ype Auto.

Enabling allows 32-bit IDE data transfers. This field is strictly informational for T ype Auto.

Selects the method for moving data to and from the drive. This field is strictly informational for T ype Auto.

For use with Ultra DMA drives. This field is strictly information for Type Auto.

Chapter4: BIOS Setup 83

Ke yboardfeaturessubmenu

In the table below, the settable features of the keyboard controller are listed along with the options.

Keyboard F eatures Submenu Fields

Field Options Description

Num Lock Auto

On Off

Key Click Disabled

Enabled

Keyboard autorepeat rate

Keyboard autorepeat delay

30, 26.7,21.8, 18.5,13.3, 10, 6, or 2 per second

1/4 sec

1/2 sec

3/4 sec 1sec

Selects the power on state for the NumLockkey.

Enables or disables key click.

Selects the keyrepeat rate.

Selectsthe delay before the keys begin to repeat.

Advanced menu

You can make the selections listed in the table below on the Advanced Menu itself. Refer to “PCI configuration submenu” on page 85, “I/O device configuration submenu” on page 86, and “Advanc ed chipset control submenu” on page 88 for information on the thr ee other select ions t hat appear on the Adv anced Menu.

Field Options Description

Plug and Play OS No

Reset Configuration Data

PCI Configuration N/A Enters submenu. I/O Device Configura-

tion Use Multiprocessor

Specification

84 Gateway ALR 9250R User’s Guide

Advanced Menu Fields

Select

Yes

N/A Enters submenu.

1.1

1.4

Yes if you are booting a Plug and Play-

capable operating system. Select

Yes if you want to clear the system con-

figuration data during the next boot. The system automatically resets to

Selects the versionof the multiprocessorspecification to use. Some operating systems require version 1.1 for compatibility reasons.

No during the nextboot.

Advanced Menu Fields (Continued)

Field Options Description

Large Disk Access Mode

Pause Before Boot Enabled

Advanced Chipset Control

LBA

CHS

Disabled N/A Enters submenu.

Applies to IDE drivesonly; refers to themethod used to access the drive. Most operating systemsuselogical block addressing (LBA); some use cylinder head sector (CHS). T o verify the correct method, consult the operating system documentation.

Enables a five-second pause before booting the operating system.

PCIconfiguration submenu

The PCI Configuration Menu contains selections that access other submenus.

PCI device, e mbedded SCSI submenu This submenu provides three fields that allow you to control certain

characteristics of the embedded SCSI controllers. See the table PCI Device, Embedded SCSI A Submenu F iel ds below .

PCI Device, Embedded SCSI A Submenu Fields

Field Options Description

Option ROM Scan Enabled

Disabled

EnableMaster Disabled

Enabled

Latency Timer Default

0020h 0040h 0060h 0080h 00A0h

00C0h

00E0h

Enables the option ROM scan of the selecteddevice.

Enables the selected device as a PCI bus master.

Defines the minimum guaranteed time, in units of PCI bus clocks, that a device canbemasteronaPCIbus.Typically, option ROM code overwrites the value set by the BIOS.

Chapter4: BIOS Setup 85

PCI devices submenu This submenu provides three fields that allow you to control certain

characteristics of the PCI expansion slots. The tabl e below list s the fields and options.

PCI Devices Submenu Fields

Field Options Description

Option ROM Scan Enabled

Disabled

EnableMast er Disabled

Enabled

Latency Timer Default

0020h 0040h 0060h 0080h 00A0h

00C0h

00E0h

Enables the option ROM scan of all devices other than the onboard SCSI controllers.

Enables all devices, other than the onboardSCSI controller s, as PCI bus masters .

Define sthemini mum guaranteedtime, in units of PCI bus clocks, that a device can be master on a PCI bus. Typically, optio nROM codeoverwritestheva lue set by the BIOS.

I/Odeviceconfiguration submenu

This submenu contains fields to control the I/O ports on the back pane l of the system. The table belo w lists the fields and the options av ailab le for each.

Field Options Description

Serial Port A Disabled

Base I/O Address 3F8

Interrupt IRQ 4

86 Gateway ALR 9250R User’s Guide

I/O Device Configuration Submenu

Enabled

Auto OS Controlled

2F8 3E8 2E8

IRQ 3

Auto forces the BIOS to configure the port. OS Controlled is shown when the operat ing system controls the port.

Selectsthe baseI/Oaddressf orCOM port A.

Selects the IRQ for COM port A.

Gateway ALR 9250R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Pref ace

Con ventions used in this guide

Safety instructions

Additional inf ormation sources

Getting Started

System access

Static electricity precautions

Openin g thesystem

Opening the topcover

Removingthe topcover

Closing the system

Reinstalling the topcover

Installing the CPU drawer

Inspect ing the contents

Installingt heCPUdra werinth e rack

Installingthe mountingrails

Mounting the CPUdrawerin thecabinet

Connectin g peripherals

Using an autoswitcher

Po wering up the system

Lookingthi ngsov er

V erifying your configuration

Troub leshootingguideli nes

Completingth e installation

Installinga cable retractor

Dressing the cables

Securing the system

System F eatures

Basic arc hitecture

Front panel

Dualredund ant 4 00-Wattpo wer supplies

Switches

3.5-inchdiskettedriv e

CD-ROMdrive

Storage bays

LEDindica tors

Rear panel

P owerconnec tors

I/Oports

Expansion slot cov er plates

Syste mboar d

Drivecontro llersandconn ectors

SCSI connectors

IDEconnector

Diskettedriveconnector

System jumpers

ClearCMOSjumper

Pass word clear jumper

Recoveryboot jumper

Miscella neousconn ectors

Hard driveinput LED connector

System speaker connector

Wak e-on-LAN technologyconnector

F ront panelconnector

USB internal connector

Lithium battery socket

Expansions lot connectors

ISAslot

PCIslots B4(top), B 3, B2, B1,A3, A 2, A1

Memory moduleconnec tor

Systemmana gement connectors

ICMB connector

SMBus c onnector

F16 expansion connector

External IPMBconnector

SMM connector

Backpanel I/O connectors

Video port connector

Paral lel port connector

Serial port connectors

Ke yboardand mouseconnectors

USB external connector

Processorsandrelated connectors

VRM connectors

Processorslots