Gateway 9715 User Manual

Gateway9715Server

USER GUIDE

Contents

1 Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Control panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 Setting Up Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Mounting your server into a cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Converting to pedestal configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
Starting your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	16
Understanding the power-on self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19
Controlling your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	20
Local control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	20
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	20
Turning off your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
Initial hardware settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
Configuring SCSI features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
3 Managing and Maintaining Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	35

System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Gateway Server Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Local control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Server security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Identifying your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Creating a DOS-bootable System Update Package (SUP) CD . . . . . . . . . . . . . . . . . . . . . 42

Baseboard Management Controller (BMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Intel® Management Module (IMM) features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Updating the BMC firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Embedded Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 FRU/SDR Load utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 The SEL Viewer utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Using your System Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Preparing for system recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

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Recording the BIOS configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Caring for your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Cleaning your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4 Installing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 63
Preparing to install components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
Torque settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	65
Opening the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	66
Removing and installing the processor air baffle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	67
Removing and installing the center brace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	69
Closing the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
Installing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	73
Installing and removing the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	73
Installing a fixed, removable-media drive in a 5.25-inch drive bay . . . . . . . . . . . . . . . .	77
Installing a hot-swap hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	80
Removing and installing the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	84
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	85
Installing and removing memory boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	85
Installing and removing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	91
Configuring memory options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	95
PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	98
Hot installation or removal of PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . .	99
Cold installation or removal of PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . .	104
Fibre channel module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	106
Operating system driver installation and configuration . . . . . . . . . . . . . . . . . . . . . . . .	107
Fibre channel HBA manager software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	108
Installing or removing the fibre channel module . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	108
Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	111
Special handling of Intel Xeon processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	111
Installation and removal of processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	111
Processor VRM requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	118
Installing an Intel Management Module (IMM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	124
Installing and removing the ROMB (RAID on Motherboard) activation key and dedicated RAID
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	126
Installing and removing the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	129
Power subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	133
Replacing a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	134
Replacing a power distribution board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	136
Replacing the SCSI hot-swap backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	139
Replacing the front panel I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	143
Replacing a hot-swap fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	145
Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	147
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	149

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5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

153

Opening the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Rolling BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Recovering the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Resetting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Resetting BIOS passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

6 Configuring your RAID solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Configuring your ROMB RAID solution with the RAID BIOS Console configuration utility 165 Configuring your ROMB RAID solution with the RAID Web Console . . . . . . . . . . . . . . . 174 Web Console components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Client system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Quick configuration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Registration server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Installing the Windows Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Launching the Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Configuring arrays and logical drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Reclaiming hot spare disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Reconfiguring existing arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Post error beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 BIOS recovery beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Additional beep codes provided by Intel Management Modules . . . . . . . . . . . . . . . . 200 LED information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Diagnostic POST LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 USB flash memory device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

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Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

A Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 System board specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Fibre channel card specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Electronic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

B BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	235
C Field Replaceable Unit (FRU) Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	245
Available FRU kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	246
D Extensible Firmware Interface (EFI) Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . .	249
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	250
Basic EFI Shell commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	251

E Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

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Chapter 1

Checking Out Your Gateway

Server

•Locating drives, ports, jacks, and controls

•Locating system board components

•Getting help

1

Chapter 1: Checking Out Your Gateway Server

Front

Control		Hot swap
panel
		fans
USB ports		(behind
Video port		faceplate)

	CD or
	DVD
	drive
	5.25-inch	Hot-swap
	drive bays
		hard drive
	(2)
		bays (10)

Control panels

NIC 2 activity LED

Status LED

NIC 1 activity LED

Power/sleep LED

Hard drive

activity/fault

ID LED

LED

Scroll up

Scroll down

Back button

Select button

Reset

ID LED

button

Combined hard drive

Power/sleep LED

activity and fault LED

Reset button Power button

Power button

ID button

NIC 1 activity LED

Status LED

NIC 2 activity LED

Standard control panel

Optional control panel

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Back

Back

PCI slots

(shown with

EMI shields)

Fiber channel

Gb network

module slot

(optional)

ports (2)

USB ports

ID LED

Serial port

RJ-45 Server

Monitor port

management

connector

Power supply

ID button

Power supply

module latch

module latch

Power connector		Power supply	Power		Power supply LEDs
	LEDs		connector

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Chapter 1: Checking Out Your Gateway Server

Interior

Center brace

CPU Sockets

System

board

Card retention clips

Fiber module retention clip

Hot-swap drive bay backplane

Hot-swap fans

Front

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System board

System board

Left side

IMM module

Memory board A connector

CMOS

connector

SATA connector

Memory board B connector

battery

Serial/video

connectors

USB 1 and 2 connectors

NIC 1 and NIC 2 connectors

Diagnostic LEDS (8)

PCI slot 1 Hot plug Express x8

PCI slot 2 Hot plug PCI-X 133

PCI slots 3, 4, and 5

Hot plug Express x4

PCI slots 6 and 7 PCI-X 100 (non-hot plug)

ROMB RAID activation key

ID button

ID LED

RJ-45 Server management port

Memory board C connector
			Memory board D		Onboard RAID
Fibre channel module connector			connector
					Cache Memory

connector

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Chapter 1: Checking Out Your Gateway Server

Right side

Front panel connector

Power distribution board signal connect

DC power connectors

CPU 1 socket

CPU 2 socket

CPU 4 socket

											CPU 3 socket
											VRM 9.1 connector (processor cache)
											Chassis intrusion connector
								SCSI channel A connector
SCSI channel B
connector					VRM 10.2L connector
				VRM 10.2LD connector
		RAID smart battery connector

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Getting Help

Getting Help

In addition to your operating system’s documentation, you can use the following information resources to help you use your server.

System Companion CD

Use the System Companion CD to access file utilities, Windows 2003 Server drivers, and documentation for your server and its components. For more information, see Using Your System Companion CD.

Gateway Web site

Gateway provides a variety of information on its Web site to help you use your server.

Visit the Gateway Web site at support.gateway.com for:

■Technical documentation and product guides

■Technical tips and support

■Updated hardware drivers

■Order status

■Frequently asked questions (FAQs)

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Chapter 1: Checking Out Your Gateway Server

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Chapter 2

Setting Up Your Server

•Setting up the hardware

•Protecting from power source problems

•Mounting your server into a cabinet

•Starting and turning off your server

•Setting up the operating system

•Configuring SCSI features

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Chapter 2: Setting Up Your Server

Setting up the hardware

To make sure that your working environment is safe:

■Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches at the back of the server for cabling and air circulation.

■Use the instructions on your server’s setup poster to set up your hardware.

■Use an uninterruptible power supply (UPS) with surge protection for protection from power outages and power spikes.

Your server comes with a 3-wire AC power cords fitted with the correct Warning plug style for your region. If these plugs do not match the connector

on your UPS or wall outlet, do not attempt to modify the plugs in any way. Use a UPS or wall outlet that is appropriate for the supplied AC power cords.

■Avoid subjecting your server to extreme temperature changes. Do not expose your server to direct sunlight, heating ducts, or other heat-generating objects. Damage caused by extreme temperatures is not covered by your warranty. As a general rule, your server is safest at temperatures that are comfortable for you.

■Keep your server and magnetic media away from equipment that generates magnetic fields, such as unshielded stereo speakers. Strong magnetic fields can erase data on both diskettes and hard drives. Even a telephone placed too close to the server may cause interference.

Mounting your server into a cabinet

The cabinet mounting hardware included with your server should be used with standard 4-post cabinets that have front and back vertical posts. If your cabinet is a different type, obtain mounting hardware from the cabinet manufacturer.

Refer to the documentation that comes with the rackmount rail kit for installation instructions.

Warning				Lifting the server and attaching it to the rack is a two-person job. If
				needed, use an appropriate lifting device. A fully loaded Gateway
				9715 server weighs about 130 lbs (60 kg).
Caution				Before attaching cabinet accessories, make sure that the server is
				turned off and all power cords are unplugged.
Caution				The cabinet must provide sufficient airflow to the front of the server
				to maintain correct cooling.

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Setting up the hardware

Converting to pedestal configuration

To convert your server to a pedestal configuration, you need a pedestal conversion kit. To order the conversion kit, contact Gateway Customer Care, Gateway Sales, or visit accessories.gateway.com. For more information on contacting Customer Care, see “Telephone support” on page 223.

Contents of the conversion kit

The pedestal conversion kit contains the following:

■Outer cover (1)

■Phillips screws (6)

■Caster assemblies (4)

■Pedestal face plate (1)

■Torx screws (6)

Tools required

You need the following tools to convert to the pedestal configuration:

■Phillips head screwdriver (#2)

■Torx screwdriver

To convert your server to the pedestal configuration:

1 Follow the instructions in “Preventing static electricity discharge” on page 65.

2

3

4

Lifting the server or removing it from the rack is a two-person job. If Warning needed, use an appropriate lifting device. A fully loaded Gateway

9715 server weighs about 130 lbs (60 kg).

Remove the server from the rack cabinet, if necessary.

Remove the slide rails and cable management arm (if installed).

Remove the optional control panel (if installed), by following the instructions in “Removing and installing the control panel” on page 84.

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Chapter 2: Setting Up Your Server

5 Turn the server over so the bottom is facing up, then position the outer cover, supplied with the conversion kit, on the bottom of the chassis.

Screw

Outer cover

6 Align the screw holes in the outer cover with the holes in the chassis and secure with the six screws provided with the kit.

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Setting up the hardware

7 Align each of the casters with its screw hole on the (new) bottom of the server and secure with one Phillips screw per caster (provided with caster assembly).

Caster

Screw

8 Remove the Torx screws securing the rack faceplate to the front of the chassis, then remove the faceplate.

9 Align the screw holes in the pedestal faceplate with the holes on the front of the chassis, then secure with the Torx screws you previously removed.

Insert and partially tighten four screws before inserting the remaining screws, then fully tighten the screws.

Faceplate

Torx Screw

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Chapter 2: Setting Up Your Server

10 Reinstall the optional control panel by following the instructions in “Removing and installing the control panel” on page 84.

11 Set the server upright on its casters and reconnect the data and power cables.

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Protecting from power source problems

Protecting from power source problems

Surge protectors, line conditioners, and uninterruptible power supplies can help protect your server against power source problems.

Surge protectors

During a power surge, the voltage level of electricity coming into your server can increase to far above normal levels and cause data loss or server damage. Protect your server and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your server.

High voltages can enter your server through the power cord, and the Caution modem and network connections. Protect your server by using a

surge protector. If you have a modem, use a surge protector that has the appropriate type of modem jack. During an electrical storm, unplug the surge protector and the modem and network cables.

When you purchase a surge protector:

■Make sure that the surge protector meets the appropriate product safety certification for your location, such as Underwriters Laboratories (UL).

■Check the maximum amount of voltage the protector allows to pass through the line. The lower the voltage, the better the protection for your server.

■Check the energy absorption (dissipation) rating. The higher the energy absorption rating, the better the protection for your server.

Line conditioners

A line conditioner protects your server from the small fluctuations in voltage from an electrical supply. Most servers can handle this variation, called line noise, without problems. However, some electrical sources include more line noise than normal. Line noise can also be a problem if your server is located near, or shares a circuit with, a device that causes electromagnetic interference, such as a television or a motor.

Some surge protectors and uninterruptible power supplies include simple line-conditioning capabilities.

Uninterruptible power supplies

Use an uninterruptible power supply (UPS) to protect your server from data loss during a total power failure. A UPS uses a battery to keep your server running temporarily during a power failure and lets you save your work and shut down your server. You cannot run your server for an extended period of time while using only the UPS. To buy a UPS, visit accessories.gateway.com.

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Chapter 2: Setting Up Your Server

Starting your server

Before you start your server for the first time:

When you plug the AC power cords into the power supplies, wait for Important 20 to 30 seconds. The system will automatically power on for about

3 seconds, then power down. This allows the BMC to initialize the out-of-band management capabilities.

■Make sure that the server and monitor are plugged into a power outlet or UPS and that the UPS (if you are using one) is turned on.

■Make sure that all cables are connected securely to the correct ports and jacks on the back of the server.

When you connect peripheral devices to the server, make sure that Caution your server and devices are turned off and the power cords are

unplugged.

To start the server:

■Press the power button.

Power/sleep LED

Power button				Power/sleep LED
			Power button
Standard control panel			Optional control panel

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Starting your server

When the power/sleep LED is... It means...

Green		The server is turned on.
Off		The server is turned off (if ACPI is off).
Slowly blinking		Low power state — S1 (if ACPI is on).
Off		Low power state — S4/S5 (if ACPI is on).
Important		During the POST sequence, it takes from 3 to 10 minutes to see the
		first screen. This is normal and does not indicate an error or problem.

Normally, the server fans start and the POST begins running (you can follow the boot progress on the monitor). The SCSI BIOS scan is displayed, followed by the Gateway logo screen. The Gateway logo screen contains the BIOS version and copyright information. Press any key to access the System Options menu.

The System Options menu contains the following options. Press the up and down arrow keys to highlight your selection, then press ENTER to select:

■Continue Booting - Selected by default (will occur automatically, after a pre-set time period.

■Boot Manager - Lets you select from one of the available boot options. The server will attempt boot from the first device on the list. If the first device is not available, it will continue down the list until it reaches an available device. To modify these Boot Options, select the Boot Maintenance Manager (described below).

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Chapter 2: Setting Up Your Server

■Boot Maintenance Manager - A menu of choices that lets you configure boot options and boot environment variables.

■BIOS Setup Utility - Lets you configure the server BIOS settings.

■POST Error Manager - Lets you view POST errors detected by the system.

If nothing happens when you press the power button:

■If your server is plugged into a UPS, make sure that the UPS is connected securely to an electrical outlet, turned on, and working correctly.

■Make sure that the monitor is connected to the server, plugged into the power outlet or UPS, and turned on. You may also need to adjust the monitor’s brightness and contrast controls.

The first time you turn on the server, any pre-installed operating Important system may begin asking you for configuration settings. See your

operating system’s documentation for instructions on configuring advanced settings for your specific network.

Selecting the boot device

To select which device your server boots from:

1 During server startup, press any key to access the System Options Menu.

2 Press the up and down arrow keys to select Boot Manager from the System Options Menu, then press ENTER. The Boot menu opens.

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Starting your server

3 Press the up and down arrow keys to select the device you want to boot from, then press ENTER. Common choices include:

■Removable Dev. (Removable device)

■ATAPI CDROM (CD or DVD drive)

■Hard Drive

■IBA GE NIC (Network boot)

Understanding the power-on self-test

When you turn on your server, the power-on self-test (POST) routine checks the server memory and components. If POST finds any problems, the server displays error messages. Write down any error messages that you see, then see “Error messages” on page 195 and “Post error beep codes” on page 199 for troubleshooting information.

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Chapter 2: Setting Up Your Server

Controlling your server

Local control

Your server can be controlled locally by installing a USB keyboard and a USB mouse. There are USB connectors, as well as video connectors, on both the front and back of the server. There are no PS/2 connectors on this server.

Remote control

The BIOS supports redirection of both video and keyboard through a serial link (COM port) on this server. When console redirection is enabled, local (host server) keyboard input and video output are passed both to the local keyboard and video connections and to the remote console through the serial link. Keyboard inputs from both sources are considered valid and video is displayed to both outputs.

With console redirection, you can control the server without a host keyboard or monitor attached to the server, and you can run the server entirely by remote control, including setup and other text-based utilities.

Serial configuration settings

When redirecting through a modem (instead of a null modem cable), the modem needs to be configured as follows:

■Auto-answer (for example, ATS0=2, to answer after two rings).

■Modem reaction to DTR set to return to command state (for example, AT&D1) - failure to provide this setting results in the modem either dropping the link when the server reboots (as in AD&D0) or becoming unresponsive to server baud rate changes (as in AT&D2).

■Handshake must be set to CTS/RTS + CD for optimum performance - If EMP is sharing the COM port with serial redirection, the handshaking must be set to Xon/Xoff + CD. An EMP option utilizing CD should not be used if a modem is not used and the CD is not connected.

■Both EMP and console redirection require N, 8, 1 mode (no parity, 8-bit dta, 1 stop bit).

The BIOS does not require that the splash logo be turned off for console redirection to function. The BIOS supports multiple consoles, some of which are in graphics mode and some in text mode. The graphics consoles can display the logo while the text consoles receive the redirected text.

Console redirection ends at the beginning of the Legacy OS boot (INT 19h).

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Controlling your server

Keystroke mappings

During console redirection, the remote terminal (which may be a dumb terminal or a system with a modem running a communication program) sends keystrokes to the local server. The local server passes video back over this same link. The keystroke mappings follow VT-UTF8 format with the following extensions.

Setting up alias keys

The DEL and CTRL + (function key) combinations are synonyms for the F2 or Setup key. These are not prompted for in screen messages. These hotkeys are defined only for console redirection support and are not used on locally attached keyboards.

Standalone ESC key for headless operation

To complete an escape sequence, the timeout must be two seconds for entering additional characters following an escape.

■ESC followed by a two-second pause is interpreted as a single escape.

■ESC followed within two seconds by one or more characters that are not forming a sequence described in this document are interpreted as ESC + the character, or characters, not an escape sequence.

All of the escape sequences in the following table are input sequences, that is, they are sent to the BIOS from the remote terminal.

Escape Sequence	Description
ESC + R + ESC + R + ESC + R	REmote console reset
This will implement but will default to “disabled.”
ESC + (	BMC Mux switch escape sequence
ESC + CDZi + (terminal-type-number)	Dynamic Terminal Type choice, where:
	0	= PC-ANSI (the only current terminal type)
	1	= VT100 (not implemented, but honored as VT100+)
	2	= VT100+
	3	= VT-UTF8
ESC + CDZ0	Inhibit console redirection
ESC + CDZ1	Restart console redirection
ESC + CDZ2	“Soft” inhibit console redirection, without serial port or
	modem reset.

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Chapter 2: Setting Up Your Server

Limitations

The BIOS console redirection terminates after an EFI-aware operating system calls EFI Boot Service ExitBootServices. The operating system is responsible for continuing the console redirection after that point. BIOS console redirection is a text console and any graphical data, such as a logo, is not redirected.

Interface to server management

If the BIOS determines that console redirection is enabled, it passes the baud rate through the IPMB (Intelligent Platform Management Bus) to the appropriate management controller.

Example setup for console redirection

The following is an example of how to configure the console/host and server for console redirection. In this example, the console is running under Windows. The console and server are directly connected through the serial ports of both systems using a serial null modem cable.

To redirect the server console:

1

2

Turn on the server.

Press the up and down arrow keys to select BIOS Setup from the System Options Menu, then press ENTER. The BIOS setup utility menu opens.

3 Press the up and down arrow keys to select Server Management menu, then press ENTER. The Server Management menu opens.

4 Press the up and down arrow keys to select Console Redirection, then select COM1 Console Redirection.

5 Make the following settings:

■Set Console Redirect to Enabled

■Set Connection Type to Direct

■Set Baud Rate to 115.2K

■Set the Flow Control to CTS/RTS

■Set the Terminal Type to VT-UTF8

6 Press F10, then select Yes to save the changes and exit the BIOS Setup utility.

7 Press ENTER to confirm. The server reboots and console redirection is enabled.

8 Turn off the server and configure the console.

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Controlling your server

To configure the console:

1

2

3

Turn on the console system and let the operating system start.

Click Start, All Programs, Accessories, Communications, then click Hyperterminal.

When the Connection Description window opens, enter Guest in the Name field, then click OK.

4 When the Connect To window opens, click the COM port of the console to which the null modem cable is connected (for example, COM1).

5

6

7

When the COM1 Properties window opens, make the following settings:

■Bits per second to 115200

■Flow control to Hardware (CTS/RTS)

■Leave the other settings at their default values

Click OK to accept the settings and enter the hyperterminal screen.

Turn on the server. The console starts displaying the redirection after the video on the server synchronizes.

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Chapter 2: Setting Up Your Server

Turning off your server

Every time you turn off your server, first shut down the operating system. You may lose data if you do not follow the correct procedure.

To turn off the server:

1 See the operating system’s documentation or online help for instructions on shutting down the operating system. Whenever possible, you should use the operating system’s shut down procedure instead of pressing the power button.

2 If your server did not turn off automatically, press and hold the power button until the server turns off.

The power button on the server does not turn off server AC power. Warning To remove AC power from the server, you must unplug both

AC power cords from the wall outlet or power source. The power cords are considered the disconnect device to the main (AC) power.

If you routinely turn off your server (daily or weekly), do not unplug Caution the server or use the On/Off switch on the UPS. Regularly cutting

off all power to your server may cause the CMOS battery to fail prematurely.

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Setting up the operating system

Setting up the operating system

If you ordered your server with the operating system already installed by Gateway, in most cases it is completely installed and the basic settings are already configured. The Windows Small Business Server operating system may require additional installation, depending on the version you ordered. See your operating system’s documentation for instructions on completing the installation or configuring advanced settings for your specific network.

If you are installing an operating system because it was not already installed by Gateway, see the appropriate installation guide for instructions.

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25

Chapter 2: Setting Up Your Server

Initial hardware settings

Your server comes from the manufacturer with the correct initial hardware settings to operate your server as configured. However, at some point you might want to change settings to reflect a tasking change, a change in security requirements, or the addition of new resources to your server.

General hardware settings, as well as the onboard LSI RAID solution, can be changed by using the BIOS Setup utility, and advanced RAID settings for the Intel ROMB RAID solution can be changed by using the RAID BIOS Console or Web Console (or the specific RAID console which accompanied a customized, add-in RAID solution).

For information on the BIOS Setup utility, see “Using the BIOS Setup Utility” on page 153. For information on BIOS settings, see “BIOS Settings” on page 235. For information on the RAID BIOS Console utility, see “Configuring your RAID solutions” on page 163. For information on a specific RAID console for an add-in RAID solution, see the documentation on that hardware which accompanied your server.

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Configuring SCSI features

Configuring SCSI features

The LSI Logic MPT SCSI Setup Utility lets you configure your server’s SCSI features. For information on configuring your RAID solutions, see “Configuring your RAID solutions” on page 163.

To access the LSI Logic MPT SCSI Setup Utility:

1 Press CTRL + C during POST, right after the memory test but prior to entering the System Options menu. The LSI Logic MPT SCSI Setup Utility main menu screen opens.

2 Press F2 to access the menu bar at the top of the screen, then press the HOME and

END keys to select either the Boot Adapter List or Global Properties.

To access and change the Boot Adapter List:

1 Follow the instructions in “To access the LSI Logic MPT SCSI Setup Utility:” on page 27.

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Chapter 2: Setting Up Your Server

2 Press F2 to access the menu bar at the top of the screen, then press the HOME and END keys to select the Boot Adapter List. The Boot Adapter List screen opens.

This list lets you add or remove boot adapters by highlighting the boot adapter and pressing the + or - key to change the status.

3 If you do not want to make any changes, press ESC to exit the utility.

- OR -

When you are finished adding or removing boot adapters, press ENTER, The Exit menu screen will open.

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Configuring SCSI features

4 Use the up and down arrow keys to select one of the following options:

■Cancel Exit - To cancel the exit and return to the adapter or device properties screen.

■Save Changes then exit this menu - To save your changes and exit the menu.

■Discard changes then exit this menu - To discard your changes and exit the menu.

■Exit the Configuration Utility - To exit the utility entirely.

If you made changes, the system will reboot when you exit the utility.

To access and change the Global Properties List:

1 Follow the instructions in “To access the LSI Logic MPT SCSI Setup Utility:” on page 27.

2 Press F2 to access the menu bar at the top of the screen, then press the HOME and END keys to select the Global Properties List. The Global Properties List screen opens.

3 Use the up and down arrow keys to select options from the list and +/- to change the settings:

■Pause when boot alert displayed (Yes or No)

■Boot information display mode (Verbose or Terse)

■Negotiate with Devices (Supported or All)

■Video Mode (Color or Monochrome)

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Chapter 2: Setting Up Your Server

■Disable Integrated RAID (No or Yes)

■Support Interrupt (Hook Interrupt (default) or Bypass Interrupt Hook)

■<Restore Defaults> (to restore the default configuration of the adapters)

4 Press ESC to discard your changes and exit. - OR -

When you are finished making changes, press ENTER, The Exit menu screen will open.

5 Use the up and down arrow keys to select one of the following options:

■Cancel Exit - To cancel the exit and return to the adapter or device properties screen.

■Save Changes then exit this menu - To save your changes and exit the menu.

■Discard changes then exit this menu - To discard your changes and exit the menu.

■Exit the Configuration Utility - To exit the utility entirely.

If you made changes, the system will reboot when you exit the utility.

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Configuring SCSI features

To access and change the Adapter Properties List:

1 Follow the instructions in “To access the LSI Logic MPT SCSI Setup Utility:” on page 27.

2 Use the up and down arrow keys to highlight the adapter to be configured, then press ENTER. The following message will be displayed:

Scanning for devices...

	Important	If the RAID on MotherBoard (ROMB) feature is not enabled, the
		following message will be displayed:

Current firmware does not support IME RAID type. Press any key to continue.

When the utility is finished scanning for devices, the Adapter Properties screen opens.

3 Use the up and down arrow keys to select options from the list and +/- to change the settings:

■<Device Properties> Takes you to the Device Properties screen

■Host SCSI ID (0 to 15)

■SCSI Bus Scan Order (Low to High (0 - Max) or High to Low (Max - 0))

■Removable Media Support (None, Boot Drive Only, or With Media Installed)

■CHS (Cylinder Head Sector) Mapping (SCSI Plug and Play Mapping or Alternate CHS Mapping)

■Spinup Delay (Secs) (1 to 15)

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Chapter 2: Setting Up Your Server

■Secondary Cluster Server (No or Yes)

■Termination Control (Auto)

■<Restore Defaults> (to discard the changes and restore the default configuration of the adapters)

4 If you selected anything but <Device Properties>, go to Step 6. - OR -

If you selected <Device Properties>, press ENTER. The Device Properties screen opens.

The Device Properties screen is large and requires the use of the Important arrow keys (or scroll bars) to scroll left and to scroll down to see all

of the configuration options.

5 Use the up and down arrow keys to select options from the list and +/- to change the settings:

■MB/Sec (320)

■MT/Sec (0 or 5, 10, 20, 40, 80, 160)

■Data Width (16 or 8)

■Scan ID (Yes or No)

■Scan Luns >0 (Yes or No)

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Configuring SCSI features

■Disconnect (On or Off)

■SCSI Timeout (<10>)

■Queue Tags (On or Off)

■<Restore Defaults> (to discard the changes and restore the default configuration)

6 Press ESC to discard your changes and exit. - OR -

When you are finished making changes, press ENTER, The Exit menu screen will open.

7 Use the up and down arrow keys to select one of the following options:

■Cancel Exit - To cancel the exit and return to the adapter or device properties screen.

■Save Changes then exit this menu - To save your changes and exit the menu.

■Discard changes then exit this menu - To discard your changes and exit the menu.

■Exit the Configuration Utility - To exit the utility entirely.

If you made changes, the system will reboot when you exit the utility.

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Chapter 2: Setting Up Your Server

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Chapter 3

Managing and Maintaining

Your Server

•Managing your server and network

•Preparing for system recovery

•Caring for your server

35

Chapter 3: Managing and Maintaining Your Server

System administration

Gateway Server Manager

Gateway Server Manager lets you manage multiple computers on a Windows network from a single window, then implement commands and policies across the network with a single action. With Gateway Server Manager, you can run system management tasks which are triggered by certain events or conditions.

Printed documentation comes with the Gateway Server Manager CD. You can find additional documentation in the program’s online help.

Local control panel

This optional feature provides an intelligent front panel for your server and lets you configure the server, monitor system status, and control the server from the panel. The LCD panel has its own microcontroller and is independent of the operating system. Its 4×20 display provides information directly from the Baseboard Management Controller (BMC) using the IPMB bus.

Interactions

The local control panel can:

■Poll the BMC to determine alert conditions

■Query the BMC for system event log entries

■Display and control the power state of the server

■Query the BMC for field replaceable units (FRUs)

■Read BMC sensors

■Retrieve BIOS POST progress codes

■Issue IPMI commands to the BMC

■Obtain BIOS-specific information from the BMC

In addition to the above, system software can also interact with the LCP to:

■Write characters to the LCP

■Read characters from the LCP

■Read the state of the LCP buttons

■Control the LCP buttons

■Change LCP menus

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System administration

■Read information from the LCP microcontroller

■Update the LCP firmware

Navigation

Scroll up button - one item up

Scroll down button - one item down

Back button

Select button

The following table shows the LCP menu options:

Menu	Options		Description
Configure the	Network (LAN channel 1 to 3)		Configure TCO NIC
server	■	IP address (BMC)
	■	Netmask
	■	Gateway address
	■	Enable LAN channel
	Inventory		View system inventory
	■	CPUs
	■	DIMMs
	■	Drives
	■	Power supplies
	■	System fans

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	Menu	Options		Description
		Server name		View server name
		Asset tab information		View asset tag
		Server GUID		View server GUID
		BIOS revision		View BIOS revision
		BMC firmware revision		View BMC firmware revision
		Local Control Panel firmware revision		View LCP firmware revision
		HSC firmware revision		View HSC firmware revision
		HSC2 firmware revision		View HSC2 firmware revision
	Monitor the	POST progress codes		View POST progress codes
	server
		Server health (drill down to subsystem(s)		View the health of the system
		at fault)
		System event log		View the system event log
		CPU sensors (CPU 1 to n)		View CPU related status
		■	Presence
		■	Over temperature
		■	On/off line
		Chassis status		View chassis related status
		Intrusion status
		Power supply 1 to n
		■	Presence
		■	Status

Fan 1 to n

■Presence

■Status

■Speed

	HSC 1 to 2
	■	Presence
	■	Status
	Temperatures (all available temperature		View all available temperature sensor status
	sensors

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			System administration
Menu	Options		Description
Control the	Boot flags (select from available boot		Configure boot order
server	flags)
	■ Set the flag — one time reboot
	■	Reboot the system
	Power control		Power control
	■	Power on	Control the power state by creating button
	■	Power off (graceful or hard)	pushes — as if performed on the front panel
			by the user.
	Reset		Power control
	IPMI control		IPMI control
	■	Power on	Send the chipset a power control command.
	■	Power off (graceful or hard)	The same functionality as if done over LAN
			or by GSM.
	IPMI command screen		Issue an IPMI command
	■ Issue an IPMI command (text or hex)
Set up the server	Language selection (display loaded		Select the LCP display language
	language files)
	Status setup		Set sensor refresh interval
	■ Interval timing (set time to retrieve
		status)
	■ Subsystem mask (mask off
		subsystems)
	Password setup		Password setup
	■ Password exists/does not exist
	■	Create/change password
	Remote access rights		Remote access control
	■ View (grant or deny)
	■ Write (grant or deny)
	■	Buttons (grant or deny)

Server security

To prevent unauthorized use of the server, you can set BIOS startup passwords.

Using BIOS security passwords

Set up a supervisor password to prevent unauthorized access to the BIOS Setup utility. After you create a supervisor password, you can set up a user password to prevent unauthorized access to the server.

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Chapter 3: Managing and Maintaining Your Server

You can:

■Enter either password to finish starting the server.

■Enter the supervisor password to access the BIOS Setup utility.

For information about resetting BIOS passwords, see “Resetting BIOS passwords” on page 161.

To set the BIOS security passwords:

1 Restart your server, then press any key when the Gateway logo screen appears during startup. The System Options menu opens.

2

3

4

Select BIOS Setup utility, then press ENTER. The BIOS Setup utility opens.

Select the Security menu.

Select the password to set according to the following table.

5

6

Option	Description
Supervisor password	To control access to system configuration, set a
	supervisor password. Using a supervisor password lets
	you make changes to any setting in the BIOS.
	Passwords can be cleared. To clear the passwords, see
	“Resetting BIOS passwords” on page 161.
User password	The supervisor password must be set up before a user
	password can be set. To control access to the server, set
	a user password. The supervisor can set the level of
	access granted to the user password. The user password
	access levels are:
	■ No Access. User cannot access the BIOS Setup utility.
	■ Limited. User can change only the date and time.
	■ View Only. User can see all settings, but cannot
	change them.
	■ Full. User can change every setting except the
	supervisor password.
	Passwords can be cleared. To clear the passwords, see
	“Resetting BIOS passwords” on page 161.

Type the password and press ENTER, then type it again and press ENTER.

Save your changes and exit the BIOS Setup utility.

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Identifying your server

Identifying your server

While you are working on a cabinet that contains several slim servers, it can be difficult to keep track of which server or servers you are currently working on. The System ID indicator is a blue LED that you can turn on to help you locate the correct server. For the System ID indicator to turn on, the server does not need to be turned on, but it does need to be plugged in.

To turn on the System ID indicator:

1 Press the System ID button. The two blue System ID indicators turn on.

	Standard control panel			System ID	Optional control panel
		indicator LED

System ID button		System ID
	System ID indicator LED	indicator LED

System ID button

2 To turn off the indicator, press the System ID button.

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Chapter 3: Managing and Maintaining Your Server

Creating a DOS-bootable System Update

Package (SUP) CD

Several utilities available on this server require that you boot the server to DOS. A DOS-bootable SUP CD, containing the update files, provides a convenient way to accomplish this.

For this process, you will need:

■A CD burner drive

■CD burning software

■A blank CD

To create a DOS-bootable SUP CD:

1

2

3

4

5

6

7

8

9

10

11

12

Put a blank CD into your CD burner.

Log on to your Internet connection.

Go to www.support.gateway.com.

Click Downloads, then Browse all downloads.

Select Servers for Step 1.

Select 9715 for Step 2.

Select your operating system for Step 3.

Select BIOS downloads for Step 4.

Click Display results for Step 5.

Select the System Update Package file from the list of available files.

Click Download now, then select a convenient and easily found location for the file.

After the file downloads, find the .ISO file on your hard drive and double-click on it. Your CD burner software will open.

	Important	CD burning software must be installed on your system for this process
		to work.

13 Click to start writing to the CD. The CD created will be DOS-bootable and will contain the latest updates for BIOS, FRU, CMOS, and so on.

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Creating a DOS-bootable System Update Package (SUP) CD

Booting from the SUP CD:

1 Restart your server, then press any key when the Gateway logo screen appears during startup. The System Options menu opens.

2 Select BIOS Setup utility, then press ENTER. The BIOS Setup utility opens.

3 Use the down arrow key to select Boot Manager, then press ENTER. The Boot Option menu opens.

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4 Select the CD drive on the Boot Options menu, then press ENTER. The server will now boot to the CD drive. If the CD drive is not detected, see “CD or DVD drive” on page 214.

5

6

7

8

9

Insert the bootable CD into the CD drive.

Exit the System Options menu and let the server continue to boot.

After the updates are completed, restart your server, then press any key when the Gateway logo screen appears during startup. The System Options menu opens.

Select BIOS Setup utility, then press ENTER. The BIOS Setup utility opens.

Use the down arrow key to select Boot Manager, then press ENTER. The Boot Option menu opens.

10 Select your normal boot drive from the list, then press ENTER. The server will now boot normally.

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Baseboard Management Controller (BMC)

Baseboard Management Controller (BMC)

The Baseboard Management Controller (BMC) monitors system platform management events and logs their occurrences in the non-volatile System Event Log (SEL). This includes events such as over temperature and over-voltage conditions, and fan failures. The BMC can also provide the interface to the monitored information so system management software can poll and retrieve the present status of the platform.

The BMC also provides the interface to the non-volatile Sensor Data Record (SDR) repository. Sensor Data Records provide a set of information that system management software can use to automatically configure itself for the number and type of IPMI sensors (such as temperature and voltage sensors) in the system.

The following is a list of the major functions of the BMC:

■System power control (including providing Sleep/Wake push-button interfaces for ACPI

■Platform Event Paging (PEP) / Platform Event Filtering (PEF)

■Monitoring:

■Power Distribution Board monitoring

■Temperature and voltage monitoring

■Fan failure monitoring

■Processor presence monitoring (no processors installed) and processor temperature monitoring

■Interlock monitoring

■Processor core ratio speed setting

■Speaker beep capability on standby and when system is powered up

■Hot-plug PCI slot status reporting

■Chassis control:

■General fault light control

■Chassis cooling failure light control

■Chassis power fault light control

■Chassis power light control

■Chassis ID LEDs control

■System Event Log (SEL) interface

■Sensor Data Record (SDR) repository interface

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