Gateway ALR 9200 User Manual

0 (0)

Maintaining and

Troubleshooting

the Gateway

ALR 9200 Server

Part # 8503424

A MAN SYS US 9200 TECH REF R0

8/98

In our effort to use nature’s resources efficiently and wisely, we print all manuals on recycled papers that meet the minimum requirements established by the Federal EPA in its guidelines for recycled paper products.

Notices

Copyright © 1998 Gateway 2000, Inc.

All Rights Reserved

610 Gateway Drive

N. Sioux City, SD 57049 USA

All Rights Reserved

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway 2000.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway 2000 may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway 2000 is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at www.gateway.com. In no event will Gateway 2000 be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway 2000 reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

AnyKey, black-and-white spot design, CrystalScan, Destination, EZ Pad, EZ Point, Field Mouse, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered trademarks and GATEWAY, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo, and the black-and-white spotted box logo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Copyright © 1998 Advanced Logic Research, Inc. (ALR)

All Rights Reserved

9401 Jeronimo

Irvine, CA 92618 USA

All Rights Reserved

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from ALR.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. ALR may improve and/or change products described in this publication at any time. Due to continuing system improvements, ALR is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the ALR web site at www.alr.com. In no event will ALR be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, ALR reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Some portions of this document are copyright © 1998, Intel Corporation.

Contents

 

Preface .....................................................................................

vii

About This Guide ................................................................................

viii

Conventions Used in This Guide...........................................................

ix

Important Safety Instructions..................................................................

x

Chapter 1: System Access .......................................................

1

Static Electricity Precautions ..................................................................

2

Opening the System ................................................................................

3

Removing the Access Cover............................................................

3

Opening the Front Door ...................................................................

4

Opening the Subchassis and Electronics Bay .................................

5

Closing the System..................................................................................

7

Closing the Subchassis and Electronics Bay...................................

7

Installing the Access Cover..............................................................

8

Installing the Front Door..................................................................

8

Chapter 2: Components ...........................................................

9

System Board Features..........................................................................

10

System Board Connectors.....................................................................

10

Drive Controllers and Connectors .................................................

12

System Jumpers (B) .......................................................................

13

Miscellaneous Connectors.............................................................

14

Expansion Slot Connectors............................................................

15

Memory Module Connector (I) .....................................................

16

System Management Connectors..................................................

16

Back Panel I/O Connectors............................................................

18

Processors and Related Connectors...............................................

20

Power Connectors ..........................................................................

21

Memory..................................................................................................

23

DIMM Installation Sequence.........................................................

24

System Memory Addressing .........................................................

24

Memory Configuration ..................................................................

25

System Security.....................................................................................

26

Mechanical Locks and Monitoring................................................

26

Software Locks via the SSU or BIOS Setup .................................

26

Contents i

Chapter 3: Installing Components ...........................................

31

Introduction...........................................................................................

32

Replacing the Processor........................................................................

32

Installing Another Processor ................................................................

36

Installing Hardware...............................................................................

40

Memory..........................................................................................

40

Drives .............................................................................................

45

Installing Fans for High-Power Drives .........................................

57

Expansion Cards ............................................................................

62

Power Supplies ..............................................................................

65

Replacing the Battery ....................................................................

68

Chapter 4: Jumpers and Drivers .............................................

71

Setting the Jumpers ...............................................................................

72

Changing a Jumper Setting............................................................

73

CMOS Clear Jumper .....................................................................

74

Password Clear Jumper .................................................................

75

Recovery Boot Jumper ..................................................................

75

Installing Software and Drivers............................................................

77

Installing Video Drivers ................................................................

77

Chapter 5: BIOS Setup ...........................................................

79

Introduction...........................................................................................

80

Using BIOS Setup.................................................................................

81

Record Your Setup Settings ..........................................................

81

If You Cannot Access Setup .........................................................

82

Starting Setup.................................................................................

82

Setup Menus..........................................................................................

83

Setup Key Commands...................................................................

84

Special Display Items ....................................................................

84

Main Menu.....................................................................................

85

Advanced Menu.............................................................................

87

Security Menu................................................................................

92

Server Menu...................................................................................

93

Boot Menu......................................................................................

95

Exit Menu.......................................................................................

97

ii Maintaining and Troubleshooting the Gateway ALR 9200 Server

Upgrading the BIOS..............................................................................

98

Preparing for the Upgrade..............................................................

98

Upgrading the BIOS.....................................................................

100

Recovering the BIOS ...................................................................

101

Changing the BIOS Language.....................................................

101

Chapter 6: The Server Setup Utility .......................................

103

Introduction..........................................................................................

104

Using the System Setup Utility...........................................................

105

When to Run the SSU ..................................................................

105

What You Need to Do..................................................................

106

Running the SSU.................................................................................

107

Running the SSU Locally ............................................................

107

Running the SSU Remotely.........................................................

107

Starting the SSU ...........................................................................

108

Customizing the SSU ..........................................................................

109

Launching a Task ................................................................................

111

Resource Configuration Add-in Window ..........................................

112

Using the RCA Window..............................................................

112

Defining an ISA Board.................................................................

113

Adding and Removing ISA Boards.............................................

114

Modifying Resources ...................................................................

114

System Resource Usage...............................................................

115

Multiboot Options Add-in...................................................................

115

Security Add-in ...................................................................................

116

Security Options...........................................................................

117

System Event Log Viewer Add-in......................................................

118

Sensor Data Record Manager

 

Add-In..................................................................................................

120

Field Replaceable Unit Manager Add-In ...........................................

122

Exiting the SSU ...................................................................................

124

Chapter 7: Other Utilities .......................................................

125

Introduction..........................................................................................

126

Power-on Self Test ..............................................................................

127

Emergency Management Port Console..............................................

129

How the EMP Console Works.....................................................

130

EMP Console Requirements........................................................

132

Contents iii

Setting Up the Server for the EMP..............................................

133

Main EMP Console Window......................................................

134

Server Control Operations...........................................................

136

Phonebook....................................................................................

140

Management Plug-ins..................................................................

141

FRU and SDR Load Utility ................................................................

145

When to Run the FRUSDR Load Utility....................................

145

What You Need to Do .................................................................

145

How You Use the FRUSDR Load Utility ..................................

146

Cleaning Up and Exiting .............................................................

150

Using the Firmware Update Utility....................................................

151

Running the Firmware Update Utility ........................................

151

Using the Symbios SCSI Utility.........................................................

152

Running the SCSI Utility.............................................................

152

Chapter 8: Troubleshooting ..................................................

153

Introduction.........................................................................................

154

Computer Virus Notice.......................................................................

155

Viruses..........................................................................................

155

Types of Viruses ..........................................................................

155

Virus Contamination....................................................................

155

Protecting Your System...............................................................

156

Virus Prevention ..........................................................................

156

Troubleshooting Checklist .................................................................

158

Verifying the Configuration ........................................................

158

Troubleshooting Guidelines ........................................................

158

Solving Problems................................................................................

159

Resetting the System....................................................................

159

Initial System Startup...................................................................

159

Running New Application Software...........................................

160

The System Has Been Running Correctly..................................

161

More Problem-solving Procedures .............................................

162

Specific Problems and Corrective Actions .................................

164

Error and Informational Messages.....................................................

170

POST Codes and Countdown Codes ..........................................

170

POST Error Codes and Messages ...............................................

173

iv Maintaining and Troubleshooting the Gateway ALR 9200 Server

Appendix A: Reference Data ................................................

175

Specifications.......................................................................................

176

System Specifications ..................................................................

176

Environmental Specifications......................................................

177

System I/O Addresses .........................................................................

178

Memory Map.......................................................................................

181

Interrupts..............................................................................................

182

Video Modes .......................................................................................

183

DMA Usage.........................................................................................

187

Appendix B: Regulatory Compliance Statements ................

189

Electromagnetic Compatibility...........................................................

190

FCC Notice ..........................................................................................

191

Industry Canada Notice.......................................................................

192

CE Notice.............................................................................................

192

VCCI Notice........................................................................................

193

Australia/New Zealand Notice ...........................................................

193

Declaration of the Manufacturer or Importer .....................................

194

Safety Compliance ..............................................................................

194

Index .....................................................................................

195

Contents v

vi Maintaining and Troubleshooting the Gateway ALR 9200 Server

Preface

Contents

About This Guide .................................................

viii

Conventions Used in This Guide ...........................

ix

Important Safety Instructions..................................

x

About This Guide

This document provides step-by-step installation instructions along with detailed illustrations to help maintain the hardware components and peripherals of the computer.

Chapter 1: System Access provides instructions on opening and closing the case.

Chapter 2: Components covers information on maintaining, replacing, and upgrading the components in the system. This section includes information about options for the system and installation instructions.

Chapter 3: Installing Components describes the procedures for installing or replacing the hardware components.

Chapter 4: Jumpers and Drivers describes setting the jumpers and provides basic information about operating systems and software.

Chapter 5: BIOS Setup briefly explains the system basic input/output system (BIOS) and provides instructions on how to update the BIOS.

Chapter 6: The Server Setup Utility describes the system setup utility and provides instructions on using it to set up the server.

Chapter 7: Other Utilities describes the other utilities provided with the system and provides instructions for their use.

Chapter 8: Troubleshooting provides reference material on troubleshooting your system.

viii Maintaining and Troubleshooting the Gateway ALR 9200 Server

Conventions Used in This Guide

Throughout this document, you will see the following conventions:

Convention

Description

ENTER

Key names, which correspond to keys

 

on the keyboard, are printed in small

 

capitals.

 

 

CTRL+ALT+DEL

A plus sign indicates that the keys

 

must be pressed simultaneously.

 

 

Setup

Commands to be entered, options to

 

select, and messages that appear on

 

your monitor are printed in bold.

 

 

User’s Guide

Names of publications and files are

 

printed in italic.

 

 

Sidebars

Sidebars give critical information such

 

as warnings and important notes.

Note:

This is an example of an important note that may appear in the manual.

Conventions Used in This Guide ix

 

 

Important Safety Instructions

 

 

Observe the following guidelines when performing any work on your

Warning!

 

Do not attempt to service

 

system:

the system yourself except

 

Follow all instructions marked on the server and in the

as explained elsewhere in

 

the manual. Adjust only

 

documentation.

those controls covered in

 

Unplug this product from the wall outlet before cleaning. Do not

the instructions.

 

Opening or removing covers

 

use liquid or aerosol cleaners. Use a damp cloth for cleaning.

 

Do not use this product near water. Do not spill liquid on or into the

marked “Do Not Remove”

 

may expose you to

 

server.

dangerous voltages or other

 

Do not place the server on an unstable surface.

risks.

 

Refer all servicing of those

 

Openings in the system cabinet are provided for ventilation. Do not

compartments to qualified

 

block or cover these openings. Do not place the server near or upon

service personnel.

 

a radiator or heat register.

 

 

 

Use only the power source shown on the power supply. If you are

 

 

 

 

not certain about the power source, ask the local power company.

 

 

The server is equipped with a 3-wire grounding plug (a plug with a

 

 

grounding pin). This plug only fits into a grounded power outlet.

 

 

This is a safety feature. If you are unable to insert the plug into the

 

 

outlet, contact your electrician to replace the outlet.

 

 

Do not walk on the power cord or allow anything to rest on it.

 

 

If you use an extension cord with this system, make sure the total

 

 

ampere ratings on the products plugged into the extension cord do

Important!

 

 

not exceed the extension cord ampere rating. Also, the total ampere

The system power cord

 

requirements for all products plugged into the wall outlet must not

serves as the main

 

exceed 15 amperes.

disconnect for the

 

 

Never insert objects of any kind into the system ventilation slots.

computer. The wall outlet

 

must be easily accessible by

 

Unplug the system from the wall outlet and refer servicing to

the operator.

 

 

 

qualified personnel if:

 

 

The power cord or plug is damaged.

Liquid has been spilled into the system.

The system does not operate properly when the operating instructions are followed.

The system was dropped or the cabinet is damaged.

The system’s performance changes.

xMaintaining and Troubleshooting the Gateway ALR 9200 Server

System

 

Access

 

Contents

 

Static Electricity Precautions ..................................

2

Opening the System.................................................

3

Removing the Access Cover............................

3

Opening the Front Door ...................................

4

Opening the Subchassis and Electronics Bay . 5

Closing the System ..................................................

7

Closing the Subchassis and Electronics Bay...

7

Installing the Access Cover..............................

8

Installing the Front Door ..................................

8

Static Electricity Precautions

Caution! Prevent Static-Electricity Damage

Static Electricity Preventions

1.WEAR A GROUNDING WRIST STRAP (available at most electronic stores).

2.Turn off the system power.

3.Touch the back of the power supply fan, located on the back of the case.

4.UNPLUG ALL CORDS FROM WALL OUTLET.

5.Remove the system case cover.

Static Electricity Precautions

Avoid static-causing surfaces such as plastic and styrofoam in your work area.

Remove the parts from their antistatic bags only when you are ready to use them. Do not lay parts on the outside of antistatic bags since only the inside provides antistatic protection.

Always hold cards by their edges and their metal mounting bracket. Avoid touching components on the cards and the edge connectors that connect to expansion slots.

Never slide cards or other parts over any surface.

2 Maintaining and Troubleshooting the Gateway ALR 9200 Server

Opening the System

Depending on your purpose, you may need to remove the access cover or both the access cover and the bezel. You may also need to open the subchassis or the electronics bay to reach certain components. Follow the instructions specific to the item you wish to remove or open as indicated in each section.

Removing the Access Cover

You need to remove the system access cover to reach components inside the system. Facing the front of the system, the access cover is on the right side of the server.

To Remove the Access Cover

1.Observe the ESD precautions in “Static Electricity Precautions” on page 2.

2.Turn off all peripheral devices connected to the system.

3.Turn off the system by using the power on/off switch on the front panel and unplugging all AC power cords.

4.Label and disconnect all peripheral cables attached to the input/output (I/O) panel on the back of the system.

Caution!

Power the system off and disconnect all power cords before proceeding. Installing any component while the power is on may cause permanent damage to the system.

Opening the System 3

5.Remove and save the three screws from the back of the access cover (see Figure 1); you will need them later to reattach the cover.

Figure 1: Removing the Access Cover

6.Place the fingertips of your right hand under the built-in handle on the back of the cover. A rounded, rectangular depression in the front middle of the access cover serves as another handle.

7.Using an even pull, slide the cover backward, about an inch, until it stops.

8.Pull the entire cover outward, straight away from the chassis, to disengage the rows of tabs from the notches in the top and bottom edges of the chassis. Set the cover aside.

Opening the Front Door

The front door is secured to the bezel by a key lock. This lock has three positions: fully locked, front door unlocked, and front and access cover unlocked. When the front door is unlocked, you can remove it by opening it fully and lifting the hinges out of the slots that hold them.

4 Maintaining and Troubleshooting the Gateway ALR 9200 Server

Opening the Subchassis and Electronics Bay

The chassis is comprised of three parts: the main chassis, a swing-out subchassis at the front, and a swing-out subchassis, called the electronics bay, at the rear. To access components in some instances, you must remove the foam covers and swing away and/or completely remove the subchassis and electronics bay.

To open the subchassis and electronics bay, you must first remove the foam covers. The subchassis and electronics bays are secured using phillips head screws.

To Open the Subchassis and Electronics Bay

1.Observe the safety and ESD precautions in “Static Electricity Precautions” on page 2.

2.Turn off all peripheral devices connected to the system.

3.Turn off the system power by using the power on/off switch on the front panel and unplugging all AC power cords.

4.Label and disconnect all peripheral cables attached to the I/O panel on the back of the system.

5.Remove and save the three screws from the back of the access cover; you will need them later to reattach the cover.

6.Remove the access cover.

7.Remove the foam blocks by pulling them out of the subchassis and electronics bay. These blocks form an important part of the airflow and electromotive compatibility (EMC) characteristics of the system. The foam in the subchassis also forms the support structure for most of the system fans.

Opening the System 5

Gateway ALR 9200 User Manual

Caution!

You must disconnect all cabling to the electronics bay before rotating/ removing the bay. Failure to do so can result in serious damage to system components. The location of the main connectors in the electronics bay is marked as D in Figure 2.

Note:

It may be easier to disconnect the cables if you remove the foam pad first.

8.Loosen the two screws on the top and bottom edges of the chassis (A in Figure 2). These screws attach the front subchassis and the electronics bay to the main chassis.

A

B

C

D

Figure 2: Opening the Subchassis and Electronics Bay

9.Using the edges of the subchassis as handles, rotate the front subchassis left, away from the main chassis, until it stops (B in Figure 2).

10.Disconnect all cabling to the electronics bay (D in Figure 2).

11.Using the vertical edge of the electronics bay as a handle, rotate the bay right, away from the main chassis, until it stops (C in Figure 2).

12.If necessary, completely remove the subchassis and electronics bay: rotate the bays outward until the two pins that function as hinges for the bays slide out of their slots. Set the bays aside.

6 Maintaining and Troubleshooting the Gateway ALR 9200 Server

Closing the System

Before closing the system, verify that all connectors and boards are properly installed and firmly seated.

Closing the Subchassis and Electronics Bay

As you close the subchassis and electronics bay, carefully observe the internal components to ensure that you do not pinch or twist any of the cables or components.

To Close the Subchassis and Electronics Bay

1.Verify that all internal components are fully installed and secured.

2.Press down on the tab on the top of the electronics bay to release it and swing it closed.

3.Attach any cables to the electronics bay components.

4.Press down on the tab at the top of the subchassis to free it and swing it closed.

5.Secure the subchassis with the two screws you removed earlier.

6.If necessary, reinstall the foam bracketing for the fans in the subchassis and reinstall the fans.

7.Reinstall the foam over the subchassis and electronics bay.

8.Replace the access cover and power up the system.

Closing the System 7

Note:

The bezel key lock must be in the open position before reinstalling the access cover.

Installing the Access Cover

Be careful to avoid pinching any internal cables in the access cover when closing the system.

To Replace the Access Cover

1.Before replacing the access cover, check that you have not left loose tools or parts inside the system.

2.Check that cables, expansion cards, foam pad, and other components are properly installed.

3.Position the cover over the chassis so that the rows of tabs align with slots in the chassis. While pressing inward, slide the cover toward the front of the system until the tabs on the cover firmly engage in the chassis.

4.Attach the cover to the chassis with the three screws you removed earlier, and tighten them firmly.

5.Connect all external cables and the power cords to the system.

Installing the Front Door

To replace the front door, insert the hinges into the slots on the front of the chassis and close the door. Secure it by turning the bezel keylock to the second locked position. The first position allows you to open the front door and locks the side access panel. The fully locked position prevents all access to the system controls by locking both the access panel and the bezel door.

8 Maintaining and Troubleshooting the Gateway ALR 9200 Server

Components

 

Contents

 

System Board Features...................................................

10

System Board Connectors ..............................................

10

Drive Controllers and Connectors..........................

12

System Jumpers (B)................................................

13

Miscellaneous Connectors......................................

14

Expansion Slot Connectors ....................................

15

Memory Module Connector (I)..............................

16

System Management Connectors...........................

16

Back Panel I/O Connectors ....................................

18

Processors and Related Connectors .......................

20

Power Connectors...................................................

21

Memory...........................................................................

23

DIMM Installation Sequence .................................

24

System Memory Addressing..................................

24

Memory Configuration...........................................

25

System Security ..............................................................

26

Mechanical Locks and Monitoring ........................

26

Software Locks via the SSU or BIOS Setup..........

26

System Board Features

The system board functions as the main interface between the processor, memory, and peripherals.

Table 1 lists the features of the system board. Figure 3 on page 11 shows the components on the system board and their locations.

 

Table 1: System Board Features

 

 

Feature

Description

Processor

Installed: Up to four Pentium® II Xeon™ processors, in single

 

edge contact (SEC) cartridges installed in Slot 2 connectors.

 

Includes connectors for six VRM 8.3-compliant plug-in voltage-

 

regulator modules (VRMs).

 

 

Main memory

Single plug-in module containing 16 dual in-line memory module

 

(DIMM) sockets for up to 4 GB of extended data output (EDO)

 

dynamic random access memory (DRAM).

 

Installed: 256 MB–4 GB of EDO error correcting code (ECC)

 

random access memory (RAM).

 

 

Video memory

Installed: 2 MB of video memory.

 

 

PCI bus(es)

PCI-A—Three expansion connectors

 

PCI-B—Four expansion connectors (one shared with the

 

ISA slot)

 

 

ISA bus

One expansion slot for expansion boards (shared with a

 

PCI-B slot).

 

 

Server management

Thermal/voltage monitoring and error handling.

 

Front panel controls and indicator light emitting diodes (LEDs).

 

 

Graphics

Integrated onboard Cirrus Logic GD5480 super video graphics

 

array (SVGA) controller.

 

 

SCSI

Two embedded small computer systems interface (SCSI)

 

controllers:

 

Symbios SYM53C810AE—narrow SCSI controller providing

 

support for legacy 8-bit SCSI devices

 

Symbios SYM53C896—dual-channel wide low voltage

 

differential (LVD)/single-ended (SE) (ultra2/ultra) SCSI controller

 

driving one SCSI backplane in the system and providing support

 

for external expansion.

 

 

System I/O

PS/2-compatible keyboard and mouse ports, parallel port,

 

video port, USB port, and two serial ports (serial port 1 is the left

 

connector).

 

 

System Board Connectors

Figure 3 shows the connectors on the system board. Some of these connectors may not be used, depending on the configuration of the server. The table below provides the key to Figure 3.

10 Maintaining and Troubleshooting the Gateway ALR 9200 Server

 

 

 

 

 

 

 

 

 

A

B C D

E

F

 

 

LL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

G

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

JJ

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II

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GG

HH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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FF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

P

 

 

 

 

 

 

 

 

 

 

J

 

AA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

K

 

Z

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Y

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q

 

 

 

 

L

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

R

 

 

 

 

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M

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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V

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

T

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

U

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 3: System Board Components and Connectors

 

A

Wide SCSI B connector (J9J1)

 

 

 

 

 

 

T

VRM connector for processors 2 & 1 (J4A2)

B

System jumpers (J6J1)

 

 

 

 

 

 

U

VRM connector for processor 1 (J4A1)

C

Hard drive input LED connector (J6J3)

V

Processor 1 Slot 2 connector (J9A1)

D

System speaker connector (J6J2)

 

 

 

 

 

 

W Main power connector, primary (J9B1)

E

Lithium battery (B4H1)

 

 

 

 

 

 

X

Processor 2 Slot 2 connector (J9B2)

F

Wake-on-LAN technology connector (J4H1)

Y

Processor 3 Slot 2 connector (J9D1)

G

ISA slot (J1J1)

 

 

 

 

 

 

Z

Main power connector, secondary (J9D2)

H

PCI slots B4 (top), B3, B2, B1, A3, and A2

AA Front panel connector (J8E1)

 

I

Memory module connector (J3G1)

 

 

 

 

 

 

BB Processor 4 Slot 2 connector (J9E1)

J

ICMB connector (J1E1)

 

 

 

 

 

 

CC

IDE connector (J9E2)

 

K

PCI slot A1 (J2D1)

 

 

 

 

 

 

DD

Diskette drive connector (J9E3)

 

L

Video and parallel port connectors (J1C1)

EE Auxiliary power connector (J9E4)

 

M

Serial port connectors (J1B2)

 

 

 

 

 

 

FF USB internal header (JC9F14)

 

N

Keyboard and mouse connectors (J1B1)

GG

SMBus connector (J9F2)

 

O

USB external connector (J1A1)

 

 

 

 

 

 

HH F16 expansion connector (J7G1)

 

P

VRM connector for processor 4 (J4E1)

II

Narrow SCSI connector (J9H1)

 

Q

VRM connector for processors 4 & 3 (J4C2)

JJ External IPMB connector (J7H1)

 

R

VRM connector for processor 3 (J4C1)

KK

SMM connector (J8H1)

 

S

VRM connector for processor 2 (J4B1)

LL Wide SCSI A connector (J9H2)

 

System Board Connectors 11

Drive Controllers and Connectors

The system board supports several controllers and connectors for the control of the various drives that are or can be installed in the system.

SCSI Connectors

The system board includes two SCSI controllers. A narrow SCSI controller (SYM53C810AE) is on the PCI-A bus, and a dual-channel wide LVD/SE (Ultra2/Ultra) SCSI controller (SYM53C896) is on the PCI-B bus. The narrow controller provides support for legacy 8-bit SCSI devices that may be installed in the 5.25-inch drive bays. The wide controller drives one SCSI backplane and provides support for external expansion.

Each controller has its own set of PCI configuration registers and SCSI I/O registers. As a PCI 2.1 bus master, the wide controller supports burst data transfers on PCI up to the maximum rate of 132 MB/sec using on-chip buffers.

No logic, termination, or resistor loads are required to connect devices to the SCSI controller other than termination in the device at the end of the cable. The SCSI bus is terminated on the system board with active terminators that can be disabled.

Wide SCSI A (LL) and Wide SCSI B Connectors (A)

Internally, each wide channel is identical, capable of operations using either 8- or 16-bit SCSI providing 10 MB/sec (Fast-10) or 20 MB/sec (Fast-20) throughput, or 20 MB/sec (Ultra) or 40 MB/sec (Ultra-wide).

The wide controller contains a high-performance SCSI bus interface. It supports SE mode with 8-bit (10 or 20 MB/sec) or 16-bit (20 or 40 MB/sec) transfers and LVD mode with 8-bit (40 MB/sec) or 16-bit (80 MB/sec) transfers.

Narrow SCSI Connector (II)

The narrow controller contains a high-performance SCSI core capable of Fast 8-bit SCSI transfers in single-ended mode. It provides programmable active negation, PCI zero wait-state bursts of faster than 110 MB/sec at 33 MHz, and SCSI transfer rates from 5 to 10 MB/sec.

12 Maintaining and Troubleshooting the Gateway ALR 9200 Server

IDE Connector (CC)

This is an integrated Ultra-DMA PCI/IDE interface with an IDE connector capable of controlling up to two IDE devices. Ultra-DMA provides faster access to IDE devices that are Ultra-DMA compliant while maintaining support for IDE devices that do not support the Ultra-DMA specification.

The IDE controller supports:

PIO and IDE DMA/bus master operations

Mode 4 timings

Transfer rates up to 33 MB/sec

Buffering for PCI/IDE burst transfers

Master/slave IDE mode

Up to two drives for one IDE channel

Diskette Drive Connector (DD)

The diskette drive controller and connector on the system board can support up to two diskette drives of 1.44-MB and 2.88-MB formats.

System Jumpers (B)

These jumpers allow you to set certain characteristics of the system. Some jumpers are reserved and are not described in this section. Do not change any jumper unless it is necessary to configure the system. In some cases, changing the settings of reserved jumpers can cause damage to the system board.

Clear CMOS Jumper

This jumper allows you to clear the complimentary metal-oxide semiconductor (CMOS) memory. You should only do this if you cannot access the normal methods of modifying the CMOS and modifications to the CMOS are necessary. Clearing CMOS memory returns all BIOS Setup settings to the default values. This jumper occupies pins 1-3 of the connector. See “Setting the Jumpers” on page 72 for more information on setting the CMOS clear jumper.

Note:

You can connect an IDE signal cable, up to a maximum of 18 inches, to the IDE connector on the system board. The cable can support two devices, one at the end of the cable and one six inches from the end.

System Board Connectors 13

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