Gatew ay ALR
8200 User’ s
Guide
Part #8504078 A MAN SYS US 8200 USR G DE R2 12/98
Notices
Copyright © 1998 Gateway 2000, Inc.
All Rights Reserved
610 Gateway Drive
N. Sioux City, SD 57049 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from Gateway 2000.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions.
Gateway 2000 may improve and/or change products described in this publication at any time. Due to
continuing system improvements, Gateway 2000 is not responsible for inaccurate information which
may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at
www.gatewa y.com. In no event will Gatewa y 2000 be liable for direct, indirect, special, exemplary,
incidental, or consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages.
In the interest of continued product development, Gateway 2000 reserves the right to make
improvements in this manual and the products it describes at any time, without notices or obligation.
T r ademark Acknowledgments
AnyKey, black-and-white spot design, ColorBook, CrystalScan, Destination, EZ Pad, EZ Point, Field
Mouse, Gateway 2000, HandBook, Liberty, T eleP ath, Vivitron, stylized “G” design, and “Y ou’ve got a
friend in the business” slogan are registered trademarks and “All the big trends start in South Dakota”
slogan, GA TEW AY, and Gateway Solo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo,
and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS,
MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other
product names mentioned herein are used for identification purposes only, and may be the trademarks
or registered trademarks of their respective companies.
Copyright © 1998 Advanced Logic Research, Inc. (ALR)
All Rights Reserved
9401 Jeronimo
Irvine, CA 92618 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from ALR.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions. ALR
may improve and/or change products described in this publication at any time. Due to continuing
system improvements, ALR is not responsible for inaccurate information which may appear in this
manual. For the latest product updates, consult the ALR web site at www.alr . c om. In no e vent will ALR
be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from
any defect or omission in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, ALR reserves the right to make improvements in this
manual and the products it describes at any time, without notices or obligation.
T r ademark Acknowledgments
ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned
herein are used for identification purposes only, and may be the trademarks or registered trademarks
of their respective companies.
Contents
Preface ................ .............. .............. .......... .............. .............. ...iii
About this guide...................................................................................... iv
Conventions used in this guide............................................................... v
Important safety instructions.................................................................. vi
Getting Started ....................... ........................ .................. ........ 1
Before you begin..................................................................................... 2
Assembling your system......................................................................... 3
Inspecting the contents..................................................................... 3
Setting up the server......................................................................... 4
Starting up the system............................................................................. 6
Quick check...................................................................................... 6
Troubleshooting guidelines............................................................. 7
System Features .................................................... .................9
Basic features......................................................................................... 10
Front panel............................................................................................. 11
Buttons............................................................................................ 12
Internal 3.5-inch drive bay............................................................. 12
LED indicators ............................................................................... 12
5.25-inch drive bays....................................................................... 13
Bezel doors and keylock................................................................ 13
RAID bay backplane...................................................................... 13
3.5-Inch LVD SCA drive bays...................................................... 13
3.5-inch diskette drive.................................................................... 13
Rear panel.............................................................................................. 14
Power supplies................................................................................ 15
Fans................................................................................................. 16
Chassis keylock.............................................................................. 16
Expansion slot cover plates............................................................ 16
I/O ports.......................................................................................... 17
Operating systems................................................................................. 18
Maintaining and Cleaning Your System ............ ....................19
Maintaining your hard drive ................................................................. 20
Using ScanDisk.............................................................................. 20
Contents i
Using Check Disk.......................................................................... 21
Using Disk Defragmenter.............................................................. 22
Protecting against viruses..................................................................... 23
Cleaning your system ........................................................................... 24
Cleaning the mouse........................................................................ 24
Cleaning the keyboard................................................................... 25
Cleaning the monitor screen.......................................................... 25
Cleaning the computer and monitor cases.................................... 25
Appendix .............. .............. .............. ......... .............. .............. ..27
Acronyms and abbreviations................................................................ 28
Terms and definitions........................................................................... 32
Regulatory compliance statements....................................................... 35
FCC Notice .................................................................................... 35
Industry Canada Notice................................................................. 35
CE Notice....................................................................................... 36
VCCI Notice .................................................................................. 36
Australia/New Zealand Notice...................................................... 37
Index ....................................................................................... 39
ii Gateway ALR 8200 User’s Guide
Pref ace
About this guide......................................................iv
Conventions used in this guide............................... v
Important safety instructions.................................. vi
About this guide
The purpose of this User’s Guide is to help y ou unpack, assemb le, and
install the system. This guide provides step-by-step setup and o perating
instructions along with detailed illu strations throughout t he document.
Below is a summary of the sections to f ollo w:
Chapter 1: Getting Started co vers inf ormation about the internal and
external features as w ell as the syst em architecture and supported operat ing
systems.
Chapter 2: System Features expl ains the main features of your system,
including ho w to assembl e it, identifying connec tors and arranging your
workspace.
Chapter 3: Maintaining and Cleaning Your System explains how to
perform routine maintenance and cleaning on y our system.
We recommend you take time to r ead through the manual bef ore using the
system. If you encounter a prob lem, refer to the h andy troublesho oting
section in this guide.
iv Gateway ALR 8200 User’s Guide
Con ventions used in this guide
Throughout this booklet, you will see the fol lo wing con ventions :
Convention Description
NTER
E
TRL+ALT+DEL
C
Setup
User’s Guide
Important!
Keyboard key names are prin ted in small
capitals.
A plus sign indicates th at the ke ys must be
pressed simultaneously.
Commands to be entered, options to
select, and messages that appear on your
monitor are printed in bold.
Names of publications and files are printed
in italic.
An important informs you of special
circumstances.
Caution!
Warning!
A caution warns you of possible damage
to equipment or loss of data.
A warning indicates the possibility of
personal injury.
Preface v
Important safety instructions
Observe the following gui delines w hen performing any w ork on y our
system:
Foll ow all instructions marked on t his product and in the
•
documentation.
Unplug this product from the w all outlet be fore cleaning. Do not
•
use liquid or aerosol cleaners . Use a damp cloth for cle aning.
Do not use this product near water . Do not spill liquid on or int o the
•
product.
Do not place this product on an unstab le surface.
•
Openings in the system cabinet are provi ded for ventilat ion. Do not
•
block or co ver these openings. Do not pl ace this product near or
upon a radiator or heat re gister .
Use only the po w er source i ndicated on the po w er suppl y. If you
•
are not certain about y our pow er s ource, consult y our reseller or the
local pow er compan y.
This product is equipped with a 3-wire grounding plug (a plu g
•
with a grounding pin). This plug will only fit into a grounded
pow er outle t. This is a safety feat ure. If you ar e unable to i nsert the
plug into the outlet, contact y our electri cian to replace the out let.
vi Gateway ALR 8200 User’s Guide
Do not walk on the po w er cord or allow anything to rest on it.
•
If you use an extensi on cord with this system, make sure the total
•
ampere ratings on the products plugged into the extens ion cord do
not exceed the extensi on cord ampere rating. Also, the total ampere
requirements for all products pl ugged into the w all outlet must not
exceed 15 amperes.
Never insert objects of any kind i nto the system vent ilation slot s.
•
Do not attempt to service the system y ourself exc ept as explaine d
•
elsewher e in the manual. Adjust onl y those controls co v ered in the
instructions. Opening or remo ving co vers marked “Do Not
Remove ” may e xpose y ou to dangerous v oltages or other risks.
Refer all servicing of those compartments to qualified service
personnel.
Under any of the follo wing conditions, unplug the system from the
•
wall outlet and re fer servicing to qualified personnel:
• The pow er cord or plug i s damaged.
• Liquid has been spilled into the s ystem.
• The system does not operate properl y w hen the operating
instructions are follo w ed.
• The system was dropped, or the cabinet is damaged.
• The product exhibits a dis tinct change in performance.
Important!
The system power cord
serves as the main
disconnect for the
computer. The wall outlet
must be easily accessible
by the operator.
Preface vii
viii Gateway ALR 8200 User’s Guide
Getting Started
Before you begin ..................................................... 2
Assembling your system......................................... 3
Starting up the system.............................................. 6
1
Before y ou begin
Congratulations on your purchase. With the arriv al of your ne w system, you
are probabl y eager to assemb le the computer and ha ve it operat ing. This
section helps you:
Assemble the system
•
Connect the monitor and keybo ard
•
Start up the system
•
Carefully read and f ollo w these instructions to e nsure that yo ur system
operates correctly.
2 Gateway ALR 8200 User’s Guide
Assembling y our system
Prepare a clean, flat, and firm surface for your computer . Allo w at
•
least three inches at the r ear of the chassis for cabling and ai r
circulation.
Protect your computer from extreme temper ature and humidity . Do
•
not expose y our computer to direct s unlight, heater ducts, and other
heat-generating objects.
Keep your sys tem a wa y fr om equipment that generates magnet ic
•
fields. Even a telephone placed too closely to the sys tem may
cause interference.
Protect your system aga inst A C po w er spikes b y using a 3-prong,
•
115-V or 230-V (depending on the voltage supplied in yo ur
locality) po wer cord , and a n A C surge control po w er strip. The
system includes a TAC400 po w er suppl y. The pow er suppl y ships
with a single hot-sw appab le module and can support up to tw o
modules. The system requires a separate wal l outlet for each po wer
supply module.
Inspecting the contents
Unpack the carton and inspect the contents. Standar d systems include th e
following items:
Server
•
Po w er cab les
•
User’s guide
•
Maintaining and troubleshooti ng guide
•
Utilities
•
Enhanced keyboard
•
Check the packing list to ensure al l equipment and associated manuals are
included in your shipment. Inspect ev erything carefull y.
Important!
Keep the product carton
and foam packing, in case
you have to ship t he
system.
If you return the system in
different packaging, your
warranty may be voided.
Getting Started 3
Setting up the server
Refer to Figure 1 and the f ollo wing procedures w hen connecti ng optional
peripherals to your s ystem.
1.
2.
Important!
Shielded cables are
required by the FCC.
3.
4.
4 Gateway ALR 8200 User’s Guide
Figur e 1: Connecti ng P er ipher als
Connect the keyboard and mouse to thei r respecti ve ports using the
pictures on the server’s rear co ver as a guide.
Connect the monitor video cab le to the video port. The location of the
port may vary depending on w hether you use th e integrated video or a
video card.
Connect the monitor po w er cable to an A C outlet or , pr eferabl y, a
surge control outlet station.
Verify that the voltage s elector s witch on the po w er suppl y is set for
the proper voltage (1 15V or 230V). If the syste m includes tw o
hot-swap modul es, each module has a v oltage selector switc h.
Connect the pow er cab le to t he AC -In po w er socket on t he po w er
5.
supply. If the system includ es both hot-sw appab le modules, there will
be an AC-I n po we r socket on each module.
Connect the other end of the po w er cab le(s) to an A C out let.
6.
Getting Started 5
Warning!
For safety reasons, both
upper and lower bezel
doors must be closed and
locked while the system is
running.
Starting up the system
Press the On/Off switch on the front panel to start the system. The green
LED on the front panel lights.
If you turn off y our system, y ou must w ait at least ten se conds before y ou
turn the system back on.
The system self-checks the memory even i f the monitor is not connec ted. If
the monitor is connected and on, the scr een displa ys the start-up sequence.
If more than one CPU is installed, the system displays w hich CPU
•
it is currently testing.
If any errors are encountered, your system displa ys them on the
•
monitor.
If a monitor is not connected or th e system is unab le to displa y an
•
error, an error beep code sounds.
If the system encounters an error , it is most l ikel y a nonfatal one, meaning
the system will function until t he error is corrected (usually through t he
BIOS Setup). In the rare case of a fatal error, see “Quick check” on page6.
If the information in this guide does not hel p you solv e the prob lem, check
your
Maintaining and T r oubleshooting Guide
for instructions.
Important!
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Quick chec k
Sometimes, the simplest things can cause troub le. To avoid unnecessary
service calls, be sure you check o v er the basi cs before you call for support.
If your system does not oper ate correctly, re-read the instructions for the
procedure(s) you ha v e performed. If an error occurs within an application,
consult the documentation supplied wit h the softw are.
This section identifies solutions to common problems.
6 Gateway ALR 8200 User’s Guide
Looking things over
In any complex sy stem, there is potential for a forgotten c onnection, a
forgotten s witch, or a loose conne ctor . If y ou try to start up the server and it
does not start up, perform the follo wing checks:
Is the pow er cord c onnected to the CPU system and an A C outlet?
•
Is the AC outlet suppl ying po w er?
•
If a pow er stri p is used, is it switched on? Is the cir cuit breaker set ?
•
Does the voltage select ion switch on t he system’s pow er suppl y
•
reflect the proper v oltage?
V erifying your configuration
If your system is not ope rating correctly, the BIOS may contain an in valid
configuration parameter. Enter the BIOS pro gram and check your
configuration settings. The BIOS Setup utility , configuration fields, and the
options for those fields are provided in the
.
Guide
Maintaining and T r oubleshooting
Troubleshooting guidelines
Important!
If the CMOS has been
corrupted by a power
outage or an interrupted
flash update and you plug
the system into a power
outlet, it will power up
immediately . This is normal.
As you troubleshoot y our system, k eep the follo wing guidel ines in mind:
Never remo v e the system co v ers while the system is on.
•
Do not attempt to open the monitor . I t is extremel y dangerous.
•
Even if the monitor po w er is disconnect ed , stored ener g y in the
monitor’s components can cause a painful or harmful shock.
If a peripheral such as the k eyboard, mouse, drive, or pri nter does
•
not work, ensure that all connections are secure.
If the screen displa ys an error message, write it do wn
•
word-for -w ord. You ma y be asked about i t when calli ng Technical
Support.
Only qualified personnel should open the system for maintenanc e.
•
If you are qualified to maintain the system your self, make certain
•
you are properl y grounded before opening the syst em chassis.
Getting Started 7
8 Gateway ALR 8200 User’s Guide
System F eatures
Basic features......................................................... 10
Front panel............................................................. 11
Rear panel.............................................................. 14
Operating systems ................................................. 18
2
Basic features
Intel Pentium® II processor (speed depends on the model)
•
Autodetection of 66/100-MHz memory bus for all processor
•
speeds to accommodate processors using either memory bus speed
SMP design supporting up to two proc essor modules
•
Intel MP Specification V1.1 and 1.4 compliant
•
32-bit PCI and 16-bit ISA bus master
•
64-bit processor and memory data path
•
Extended PCI-to-PCI bridge support
•
64-MB Error Checking and Correcting (ECC) memory,
•
expandable to 1-GB us ing ECC 72-bit SDRAM DIMMs
Integrated 2-MB DRAM PCI Graphics (Cirrus Logic GD54M30)
•
Eight expansion slots: five PCI, one shar ed PCI/RAIDport, one
•
shared PCI/ISA, and one ISA slot
Integrated PCI Ultra2 SCSI (Adaptec 7890) with tw o 68-pin
•
connectors, dual-channel Ultra-DMA PCI IDE interface, and
floppy controller s upporting 1.44 MB and 2.88 MB formats.
RAIDport ready: the shared PCI/RAIDport slot supports the
•
addition of a RAIDport card to pro vide RAID capabil ity.
10 Gateway ALR 8200 User’s Guide
Low vo ltage dif ferential (LVD) support for SCSI devices. LVD
•
SCSI allows faster disk access and greater data inte grity
Po w er suppl y unit that suppo rts dual 400 W redundant po w er
•
supply modules with hot s wap c apability. The system ships with a
single module. If you i nstall the optiona l second module, the po w er
supply supports load sharing and N+1 fault tol erance.
Phoenix upgradable Flash BIOS, Year 2000 Ready
•
The system is equipped with InforManager™ (IFM), a special
•
feature consisting of both hardw are and soft ware d esigned to
monitor and report the operating status of the syst em and its
devices: CPUs, po w er supplies, RAM, ambient t emperatures,
voltages, and fan operation. For further information about the
InforManager™, refer to the I nforMana ger™ User’s Guide.
Front panel
D
The front panel of the system is equipped wit h switches, LEDs, and dri ve
bays (see F igure 2.)
Keyboard lock butt on/ECC clear
Power button
3.5-inch
diskette
drive
Reset button
Internal 3.5-inch drive bay
Power LED
Hard disk activity LED
CPU 1 activity LED
CPU 2 activity LED
ECC fault LED
Power supply fault LE
5.25-inch drive bays
Bezel doors
(open)
3.5-inch
LVD SCA
drive bays
Bezel key lock
SCSI disk
activity LEDs
RAID bay backplane
(behind drive bays)
Figur e 2: Front Panel
System Features 11
Buttons
The following table sho ws the front panel buttons and t heir functions. Se e
Figure 2 on page 11 for the locations of the buttons.
Switch Function
Power Turns the system ON or OFF.
Reset Allows you to reset the system without having to
power it off and then on again
Keyboard lock Enables or disables the keyboard functions and
clears the error fla g after an ECC error. Pressing
this button does not corr ect the error condition. If
the error condition has not been corrected, the
LED will light again.
Internal 3.5-inch drive bay
The system includes an internal 3.5-inch dri ve ba y to acco mmodate a
3.5-inch IDE hard driv e or other 3.5-inch de vice that does not need to be
accessed from outside the system.
LED indicators
The following table sho ws the front panel indica tor LEDs and their
functions. See Figure 2 on page 11 for the locations of the indica tor LEDs.
12 Gateway ALR 8200 User’s Guide
LED Meaning When Lit
Power The system is on.
Hard disk controller
activity
P1 activity The first CPU is active.
P2 activity The second CPU is active.
ECC fault A memory error has been detected.
Power supply fault One of the power supplies has failed.
The hard disk is being accessed.
LED Meaning When Lit
Hard disk activity The corresponding LVD SCA drive is being
accessed.
Power The system is on.
5.25-inch drive bays
The 5.25-inch driv e ba ys pro vide space f or up to five 5.25-inch de vices
such as CD-ROM dri ves, 5.25-inc h diskette dri ves, or tape dri ves.
Bezel doors and ke ylock
The top bezel door pro vides access t o the po w er , reset, and ke yboard inhibi t
switches, as w ell as t he 3.5-inch diskett e driv e and the 5.25-inc h driv e ba ys.
The low er beze l door pro vides access t o the 3.5-inch lo w v oltage
differential (LVD) SCA drive ba ys. Both doors can be locked to pre vent
unauthorized access.
RAID bay bac kplane
The RAID bay backplane supports connection of up to six 3.5-inch
hot-swappa ble, LVD , SCA, SCSI hard driv es. The backplane automatic ally
sets SCSI ID numbers and pro vides termination. Settings allo w you to
divide the backplane into one or tw o channels and to connect a SCSI
CD-ROM dri ve to the backplane as w ell.
Warning!
Both upper and lower bezel
doors must be closed and
locked while the system is
running.
3.5-Inch LVD SCA drive ba ys
The 3.5-inch LVD SCA drive bays all ow y ou to install up to six 1- or
1.6-inch hot-sw appable SCSI hard driv es. The drives use a guide rai l system
that allo ws easy installati on and remo v al. Cooling for the dri ve bays is
provided by internal fans.
3.5-inch diskette drive
The standard system is equipped with one half-height 1.44-MB 3.5-inch
diskette.
System Features 13
Rear panel
The rear panel of the system is equipped with I /O ports, connectors, and
switches (see F igure 3).
Status light, power
supply 1 (PS1)
Power supply
module 1
Power supply
module 2 (optional)
Serial port 1
Parallel port
Serial port 2
Mouse port
Keyboard port
Video port
AC plug, PS1
Volt age selecti on
switch, PS1
Status light, optional
power supply 2 (PS2)
AC plug, PS2
Volt age selection
switch, PS2
Chassis fan vent
Secondary PCI slot
14 Gateway ALR 8200 User’s Guide
Dual USB ports
Ethernet p ort
Secondary
PCI slots 1 & 2
covers
4/ISA sl ot 1 co ver
Chassis key lock
Primary PCI slot
covers
Secondary PCI slot
3/RAIDport slot
cover
ISA slot 2
Figur e 3: Rear Panel
P ower supplies
The system supports two 400-Watt redundant pow er suppl y modules
capable of load shari ng. The standard configuration includes a single
module. The second module can be purchased as an opti on and pro vides
redundancy and hot-sw ap capabilit ies.
P ower supply status lights
Each pow er suppl y module has a multi-col or status light.
Green indicates normal operating mode
•
Amber indicates standby mode
•
No light indicates the po w er suppl y module is not re ceiving po w er
•
or has failed
V oltage selector switches
Located on the back of the po w er suppl y module, this s witch must be set to
the proper AC line vol tage used in your locality (115VAC or 230VAC). If
the optional second module is instal led , the re are tw o Voltage Selector
Switches.
AC power-in connectors
This is a connector into the po we r supply t hat pro vides t he electrical current
to the system and its peripheral s. Using the po w er cabl e supplied with th e
system, connect the pow e r supply in to a wall out let. If the optional second
module is installed , there are tw o A C P o w er -In connectors. If you use both
modules, plug each po wer ca ble into a se parate wal l outlet, preferab ly on
separate circuits.
Caution!
The voltage selector
switches are set at the
factory . Changing them
may result in sev ere
damage to the server.
System Features 15
Fans
The exhaust fans pro vide airfl ow through the system to k eep the interior
temperature to acceptab le lev els. Do not b lock this vent.
Chassis ke ylock
The chassis keylo ck allo ws you to s ecure the panels to t he chassis to pre vent
unauthorized access to the syste m and its peripherals.
Expansion slot cover plates
These are co ver plates f or their corresponding expansion s lots on the
system board.
16 Gateway ALR 8200 User’s Guide
I/O ports
The following table sho ws the r ear panel I/O ports and their descript ions.
For t he locations of th e ports refer to Figur e 3 on page 14.
Port Definition
Serial ports 1 and 2 These are high speed serial ports that use the
First-In-First-Out (FIFO) protocol. If you have a
serial mouse, connect it to Serial P ort 1 (COM1).
Other serial devices such as serial printers or
modems are also connected to these ports.
Parallel port Parallel devices such as parallel printers and
scanners can be connected to this port.
Mouse port This port supports any mouse with a miniature
circular DIN (mini-DIN) connector.
Key board port This port supports any keyboard with a miniat ure
circular DIN (mini-DIN) connector.
Video port Connects your monitor to the video interface
card.
Stacked dual USB
ports
Integrated LAN port This port supports an RJ45 connector to your
These ports support any USB compliant de vices.
USB keyboa rds and m ice ma y not be compa tib le
with power management functions.
LAN. The LAN port has two small LEDs. These
LEDs provide the following information:
The green LED lights when the integrated
•
ethernet circuit detects a valid link to the
network
The amber LED lights when the integrated
•
ethernet circuit communicates at 100Mbps.
Important!
If your mouse has a
mini-DIN connector, you
must connect it to the
mouse port.
System Features 17
Operating systems
Important!
The Pentium® II processor
in this system is designed
to support 32-bit operating
systems and applications.
To ensure optimum system
performance, use only
32-bit programs on the
system.
Important!
SCO UNIX versions 3.2.4.2
and ODT 3.0 require both
MPX 3.X and APIC Driver
1.X to support more than
one processor.
The system is 100% Intel MP Specification V1.1 or V1.4, BIOS-selectable
compliant. The follo wing operating syste ms support symmetrical
multi-processing (SMP):
Nov ell NetWare SMP 4.1 and 4.11
•
SCO UNIX 3.2.4.2
•
SCO UNIX ODT 3.0
•
SCO UNIX Open Server 5.X
•
UnixW are 2.01 and 2.1
•
Solaris® 2.1
•
IBM OS/2 SMP 3.0 Warp
•
Microsoft Windo ws NT™ Server 3.51 and 4.0
•
Microsoft Windo ws NT™ Workstation 3.51 and 4.0
•
Microsoft Windo ws NT™ Server 4.0 Enterprise
•
Microsoft Small Business Server (SBS)
•
Because each operating system operates differ ently, it is best to reference
your softw are documentation for specific instructions on what to do after
the system boots.
The following operating systems run on the system but do not support the
system’s multiprocessing capabilities:
If you are unsure w hether or not y our application sup ports SMP, contact the
product manufacturer .
18 Gateway ALR 8200 User’s Guide
Microsoft Windo ws®95
•
NeXTStep OS 3.3
•
Nov ell NetWare 3.1x and 4.x
•
3
Maintaining and Cleaning Your System
Maintaining your hard drive.................................. 20
Protecting against viruses...................................... 23
Cleaning your system............................................ 24
Maintaining y our hard drive
Hard drives need regular mai ntenance because running the system sof twar e
divides files, creates spaces betw een data, and otherw ise decreases the hard
drive’s performance. Windo ws 95 and W indo ws NT provide maintenance
tools that help prev ent possib le hard dri ve prob lems. The most important
tools for hard dri ve maintena nce are the pro grams ScanDisk (W indo ws 95
only), Check Disk (W indo ws NT onl y), and Disk Defragmente r (Wi ndo ws
95 only).
Using ScanDisk
ScanDisk is a W indo ws 95 program that l ets you check y our hard disk f or
damaged areas and then repairs them. We suggest you scan your hard dri ve
from at least once a wee k to once a month, depending on ho w often and
how much y ou use your comp uter .
To use ScanDisk
1.
Click on the
System Too ls,
button. Then click on
Start
and then
ScanDisk.
Programs,
then
Accessories,
then
2.
3.
4.
20 Gateway ALR 8200 User’s Guide
The ScanDisk window opens.
In the ScanDisk windo w, click on the driv e you w ant to scan.
If you onl y want to chec k your files and folders for errors, select the
Standard
errors, select the
Because the
we recommend y ou normally use the
option button. If you w ant to do a more thorough scan for
Thorough
Thorough
option.
option takes more time than the
Standard
option and do a
Standard
option,
Thorough
check at least once a month.
If you selected
Standard
uses when it checks files and folders, click on the
and you want t o change the settings ScanDi sk
Advanced
button,
select the options in the ScanDisk Adv anced Options windo w, then
click on the
button to close the windo w.
OK
If you select ed
Thorough
when it checks the disk’s surface, click on the
and want to change the settings ScanDisk uses
button, select the
Options
options from the Surface Scan Options windo w, then click on the
button to close the windo w.
If you wa nt ScanDisk to automatic ally fix any errors it finds, select the
5.
Automatically fix errors
option in the ScanDisk windo w.
OK
Click on the
6.
button in the ScanDisk windo w.
Start
When the scan is complete, the ScanDisk Results wi ndo w opens
giving you details of the scanni ng operation.
If you want to scan another dri ve, click on t he
7.
button to return
Close
to the ScanDisk windo w, select another drive, then go to Step 6.
When you are finished using ScanDisk, click on
8.
Close.
Using Check Disk
Windo ws NT pro vides the Chec k Disk utility to maintai n the hard dri ve.
Check disk enables y ou to check the dri v e for errors, fix file system errors,
and attempt to reco v er bad sectors on the dri ve .
Use Check Disk from once a wee k to once a month, depending on ho w
often you use y our computer . Also use Check Dis k whene ver y ou ha ve an y
hard drive problems.
To use Check Disk
Right-click
1.
In the Wi ndows NT Expl orer windo w , right-click the dr ive y ou want to
2.
and then click
Start
Explore
.
check. You can only check one dri ve at a time.
Click
3.
Click the
4.
Click
5.
Properties
Check Now
.
tab.
Tools
in the Error-checking dialog bo x.
Maintaining and Cleaning Your System 21
6.
Check
Scan for and attempt recovery of bad sectors
drive.
to scan the entire hard
7.
Click
If the scan finds bad sectors, a screen message notifies
Start.
you.
Using Disk Defragmenter
The Disk Defragmenter program that comes with W indo ws 95 hel ps
maintain the integrity of y our hard dri ve b y rearranging files so that unused
space on your hard dri ve is not scattered around t he driv e, but is containe d
in one contiguous area on the disk. You ma y notice, after running Disk
Defragmenter, t hat your pro grams run a little faster and more ef ficiently.
That is because the hard dri ve head can go directl y to the data it needs
instead of skipping around to dif ferent pl aces on the disk to find pieces of
data.
We suggest you run Disk Defragmenter at least once a w eek to once a
month, depending on how much y ou use y our system.
To run Disk Defragmenter
Click on the
1.
Programs,
Defragmenter.
then
button, then follow the popup menus through
Start
Accessories,
and then
System Tool s.
Then select
Disk
2.
3.
22 Gateway ALR 8200 User’s Guide
A dialog box opens asking y ou to select a dri ve t o defragment.
Select the driv e from the pull-do wn menu, then c lick
OK.
A dialog box o pens sho wing the pro gress of the defragmentation.
When defragmentation is complete, a dia log bo x opens and asks you i f
you want to qu it the Disk Defragmenter pro gram.
If you are finished defragmenting the drives i n your system, cl ick
If you hav e more dri ves to defr agment, click
and return to Step 2.
No
Yes.
Protecting against viruses
A virus is a program written with malicious int ent for the sole purpose of
creating hav oc in a comput er system. It attaches i tself to ex ecutab le files or
boot sectors, so it can replicate an d spread. Some viruses may onl y cause
your system to beep or displa y mess ages or images on the screen. Other
viruses are highly destructi ve and corrupt or erase the contents of your files
or diskettes. To be safe, never assume any virus is harmless.
Viruses spread through di rect contact with e xe cutabl e programs or boot
sectors. Diskettes used in a contaminated syste m can get a virus and
transfer the virus when used in anot her system. A virus can also sprea d
through programs do wnloaded from bulleti n boards or the Internet.
To protect your system against viruses
Obtain an anti-virus program and scan the syst em regularl y.
•
Make backup copies of all files and write-protect the disk ettes.
•
Obtain all softwar e from reputab le sources and al w a ys scan ne w
•
software for an y viruses prior to inst alling files.
If you suspect y our system has been infected, find and remove the viruses
immediately using an anti-vi rus program. Next, turn off your system and
leav e it off for at least 15 seconds before turning it back on. This is th e only
wa y to ensure the virus does not r emain in yo ur system RAM.
Maintaining and Cleaning Your System 23
Cleaning your system
Your system and its components need to be cleaned occasionall y. Some
programs that help maintain the inte grity of the hard dri ves in y our system
come as part of the Windo ws 95 and W indo ws NT opera ting systems. The
following s ections contain information about ca ring for the v arious parts of
your system.
Cleaning the mouse
If the mouse pointer on the screen mo ve s erratically w hen you mo v e the
mouse, dirt is probably on the r ollers inside the mouse .
To clean the mouse
1.
Shut down the system.
2.
T urn your mouse upsi de do wn and remo ve the mouse ball co ver.
3.
Cup your hand under the mouse, then tu rn your mouse right-side up.
The gray mouse-ball should drop into y our hand. If it doesn’ t, gentl y
shake the mouse until the ball drops out of the soc ket.
4.
5.
24 Gateway ALR 8200 User’s Guide
Once the mouse ball is free, use adhesi ve tape to pick up any dus t or
lint on its surface and wipe a w a y dirt or lint inside the mouse- ball
socket. You can also blo w into the s ocket to remo v e dirt and lint. If
foreign matter is trapped insi de the socket or on t he rollers, use a
cotton swa b dipped in isoprop yl alcohol to loosen i t. Allo w surfaces to
dry completely after cleanin g.
Return the mouse ball to the socket and repl ace the co v er , then restart
the system.
Cleaning the keyboard
Occasionally y ou should clean the k eyboard to free it of dust and l int
particles trapped under the ke ys. The easiest w a y to do this is to blo w
trapped dirt from under the keys using an aerosol can of ai r with a narro w,
straw-li ke extensi on.
If you spill liquid on the keyboard, shut down the computer an d disconnect
the keyboard. Turn the keyboard upside do wn to allo w the liquid to drain
out ov ernight before trying to use it agai n. If it fails to w ork a fter draining,
contact Technical Support.
Cleaning the monitor screen
Use a soft cloth and windo w cleaner to clean the monitor screen. Squirt a
little cleaner on the cloth (ne v er directl y on the screen), an d wipe the screen
with the cloth.
Cleaning the computer and monitor cases
Alw ays sh ut do wn the system and other periphe rals before cleaning any
components.
Use a damp, lint-free cloth to clean the computer case, monit or case,
keyboard , spea kers, and other parts of you r system. Avoid abrasive or
solvent cleaners becaus e they can damage the finish on your components.
Maintaining and Cleaning Your System 25
26 Gateway ALR 8200 User’s Guide
Appendix
Acronyms and abbreviations................................. 28
Terms and definitions............................................ 32
Regulatory compliance statements....................... 35
A
Acron yms and abbreviations
AC - Alternating current
ACPI - Advanced Configuration & Po w er Interface
APIC - Advanced programmab le interrupt controller
ASCII - American standard code for information interchange
ASIC - Application specific integrated circuit
ATAPI - A T advanced peripheral interface
BIOS - Basic input/output system
BIST - Basic integrity self-test
CD - Compact disc
CD-ROM - Compact disc, re ad-only memory
CHS - Cylinder, head, sector
CMOS - Complementary metal-oxide semiconductor
CPU - Central processing unit
DBE - Double bit errors
DIMM - Dual inline memory module
DMA - Direct memory access
DMI - Desktop management interface
DRAM - Dynamic random access memory
ECC - Error correcting code
ECP - Enhanced capabilities port
EDO - Extended data output
EMC - Electro-magnetic compatibility
EMI - Electro-magnetic interference
28 Gateway ALR 8200 User’s Guide
EPP - Expanded parallel port
ESD - Electro-static dischar ge
FAT - File allocation tab le
GB - Gigabyte
IDE - Integrated driv e electronics
I/O - Input/output
IRQ - Interrupt request line
ISA - Industry standard architecture
KB - Kilobyte
LAN - Local area network
LBA - Logic al block addressing
LED - Light-emitting diode
LVD - Low voltage di fferent ial
MB - Megabyte
MBE - Multiple bit error
Mbps - Megabits per second
MIDI - Musical instrument digital interface
MHz - Megahertz
MS-DOS - Microsoft disk operating system
NMI - Non-maskable interrupt
NTFS - NT file system
NVRAM - Non-volatile random-access memory
OS - Operating system
PCI - Peripheral component int erconnect
Appendix 29
PIC - Programmable interrupt controller
PIO - Paged input/output
PnP - Plug and play
POST - Po wer -on self-t est
PS/2 - Personal System/2
RAID - Redundant array of inexpensi ve dri ves
RAM - Random-access memory
RMA - Return material authorization
ROM - Read-only memory
rpm - Revolutions per minute
RTC - Real-time clock
SBE - Single bit error
SCA - Single connector attachment
SCI - Signal control interrupt
SCSI - Small computer system interface
SDRAM - Synchronous dynamic random access memory
SE - Single-ended
SEC - Single edge contact
SMI - System management interrupt
SMM - Server management module
SMP - Symmetrical multiple proces sor
SV GA - Super video graphics array
TCP/IP - Transmission control protocol/Internet protocol
UPS - Uninterruptable pow er suppl y
30 Gateway ALR 8200 User’s Guide
USB - Universal seria l bus
V - Volt
VAC - Volts alternating current
VGA - Video graphics array
VRM - Voltage regulator module
W - W att
Appendix 31
T erms and definitions
This list of terms should help you get acquainted with t erms used in your
computer’s documentation and in your system softw are.
Applications - Softw are installed on y our system. Sometimes cal led
pro gr ams.
BIOS - Basic input/output system. The BIOS is softw are that is
independent of any operati ng system. It enabl es the computer to
communicate with the monitor , keyb oard , and other per ipheral de vices
without using programs on the ha rd disk.
The BIOS on your computer is flash BIOS, w hich means that is has been
recorded on a memory chip that can be updated if needed.
Boot - T o load the first software program (usuall y the operat ing system)
that starts your computer . To perform a cold (or hard) boot, you turn the
computer on when it is of f. To perform a warm (or soft) boot, you reset the
computer when it is a lready turned on.
Boot disk - A disk containing operating s ystem programs requi red to start
your computer . A boot disk can be a diskette, ha rd driv e, or CD .
Byte - The basic unit of measure for computer memory. A character, s uch
as a letter of the alphabet, uses one b yte of memory. Each byte is made up
of eight bits. Computer memory is often measured in kilob ytes (1,024
bytes) or meg abytes (1,048,576 b ytes).
Cache memory - Cache is very fast memory that can be located in the
processor . Cache reduces the average time required for the proce ssor to get
the data it needs from the main memory by storing r ecently accessed dat a in
the cache.
CMOS memory - Complementary metal oxide semiconductor memory.
CMOS memory is memory that is retained even when the compute r is
turned off. The Setup pro gram settings and other parameters are maintained
in CMOS memory.
Default - The option that the soft ware or syst em uses when y ou ha ve not
made a choice yourself.
Disc - A compact disc (CD).
32 Gateway ALR 8200 User’s Guide
Disk - The device used by t he computer to store and re triev e information.
Disk can refer to a diskett e or a hard disk.
Diskette - A removab le disk, also called a flopp y.
Hard drive - The dri ve instal led inside y our computer that stores a ll your
system and data files. Depending on its configuration, the computer ma y
have more than one hard driv e. Each dri ve is assigned its o wn dri ve lett er . If
you ha ve onl y one dri ve, its dr iv e letter is C, an d it is often called “the C
drive.”
I/O - Input/output. Refers to de vices, such as printers, w hose purpose is to
enter data into a computer or e xtract data from a computer. An I/O device is
accessed through an I/O address: a l ocation in memory reserved for the
device to e xchange information betw een itself a nd the rest of the com puter .
IRQ - Interrupt request line. The IRQ is a hardware line that a de vice uses
to signal the processor w hen the de vice needs the proce ssor’s services. The
number of IRQs is limited b y industry standards.
Operating system - A program that supervises the computer’s operation,
including handling I/O , netw orking and connectivi ty, and device dri vers.
Path - A sequence of information that directs the syst em to the file it needs.
For e xample, c:\windows\bubbles.bmp is the path to a graphics file on
your system. The c: tells the system it is on the C hard dri ve, the \windo ws
tells the system it is in th e windo ws folder , and bubbles.bmp is the file.
Pixel - A pix el is an indi vidual dot in a graphic displa y ed on y our computer .
Pixels are so cl ose toget her that they l ook as though they are connected.
POST - Pow er -on self-test . POST tests you r computer’s components
whenev er you turn on the computer .
Programs - Softw are installed on y our system. Pro grams are sometimes
called applications.
RAM - Random access memory . RAM is the computer’s system memory .
You can write to and read from RAM. Information stored in RAM is
temporary and is erased when the c omputer is turned off.
Appendix 33
Refresh rate - The refresh rate is the rate at w hich the image on the monit or
screen is rewrit ten to the screen. A fast ref resh rate helps ke ep the image
from flickering.
Resolution - The resolution is the sharpness or clarity of the image on the
monitor screen. Resolution is measured b y the number of pixe ls the screen
can display. For example, a resolution of 800x600 means that t he screen can
display 800 pix els in a ro w and can displa y 600 ro ws. The more pix els
display ed , t he higher the resoluti on and the clearer the i mages.
ROM - Read-only memory. P ermanent computer memory dedicated to a
particular function. F or example, t he instructions for starting the compu ter
when you first turn on pow er are contai ned in R OM. You cannot write to
ROM.
34 Gateway ALR 8200 User’s Guide
Regulatory compliance statements
FCC Notice
This device has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and , if not installed and used in accordance with the instructions, may cause
harmful interference to radio or television reception. Howe ver , there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and televi sion reception, whi ch can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and receiver
•
Connect the equipment into an outlet on a circuit different from that to
•
which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
•
This equipment has been tested and found to comply with the limits of a Class A
digital device. The accessories associated with this equipment are as follows:
Shielded video cable
•
Shielded pow er co rd
•
American Users
Caution!
The Federal
Communications
Commission warns users
that changes or
modifications to the unit not
expressly approved by the
party responsible for
compliance could void the
user’s authority to operate
the equipment.
These accessories are required to be used in order to ensure compliance with FCC
rule s .
Industry Canada Notice
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus as set out in the radio interference regulations of Industry
CanadaLe présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de Classe A prescrites
dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.
Canadian Users:
Appendix 35
Attention!
Couper le courant avant l’entretien.
CE Notice
European Users:
Japanese Users:
This Information T echnolo gy Equipment has been tested and found to compl y with
the following European directives:
[i]EMC Directive 89/336/EEC amending directi ve 92/31/EEC & 93/68/EEC as per
-EN 50081-1:1992 according to
EN 55022:1995 Class A
EN 61000-3-2:1995 or EN 60555-2:1986
EN 61000-3-3: 1995
-EN50082-1:1992 according to
EN 61000-4-2:1995 or IEC 801-2:1984
ENV 50140:1994 or IEC 801-3:1984
EN 61000-4-4:1988 or IEC 801-4:1998
[ii]Low Voltage Directive (Safety) 73/23/EEC as per EN 60950: 1992
VCCI Notice
This is a Class A product based on the standard of the V olunt ary Control Council
for Interference by Information T echnolog y Equipment (VCCI). If this equipment
is used in a domestic environment, radio disturbance may arise. When such trouble
occurs, the user may be required to take corrective action.
36 Gateway ALR 8200 User’s Guide
Australia/Ne w Zealand Notice
This device has been tested and found to comply with the limits for a Class A
digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set
out by the Spectrum Management Agency.
Caution!
Disconnect power before servicing.
Australian and New
Zealand Users:
Appendix 37
38 Gateway ALR 8200 User’s Guide
Index
Numerics
3.5-inch
internal drive bay 12
LVD SCA drives 13
5.25-inch devices 13
A
abbreviations 28
about this guide iv
AC power, power supply 3
AC-in connector
connecting 5
power supply 15
activity indicators 12
LVD SCA SCSI 13
power supply modules 15
processor 12
Adaptec 7895 10
Australia/New Zealand Notice 37
B
backplane, RAID 13
BIOS
correctable errors 6
MP version selection 18
year 2000 ready 10
button
ECC clear 12
keyboard lock 12
on/off 12
power 12
reset 12
C
case, cleaning 25
CE Notice 36
chassis fan 16
chassis keylock 16
Check Disk, using 21
Cirrus Logic video chip 10
cleaning
computer case 25
keyboard 25
monitor case 25
monitor screen 25
mouse 24
configuration, verifying 7
connecting
AC power 5
keyboard 4
monitor 4
mouse 4, 17
peripherals 4
serial mouse 17
video 4
controller
diskette drive 10
IDE 10
ultraSCSI 10
conventions used in this guide v
correcting BIOS configuration
errors 6
CPU. See processor
D
definitions of terms 32
DIMM, supported 10
Disk Defragmenter, using 22
disk drive
5.25-inch 13
IDE controller 10
LVD SCA activity indicators 13
LVD SCA, 3.5-inch 13
ultraSCSI controller 10
diskette drive, controller 10
Index 39
document conventions v
DRAM, video 10
drive bay, SCSI SCA LVD 13
E
ECC
clear button 12
memory 10
Error Checking and Correcting. See
ECC
errors
messages 6
troubleshooting 7
expansion slots
ISA 10
PCI 10
PCI/ISA 10
PCI/RAIDport 10
shared 10
F
fans, chassis 16
FCC Notice 35
features
front panel 11
rear panel 14
system 10
flash BIOS 10
floppy drive. See diskette drive
format meanings v
front panel
features 11
illustration 11
G
graphics
DRAM 10
memory 10
PCI 10
guidelines for troubleshooting 7
H
hard drive
internal 3.5-inch bay 12
RAID bay 13
SCA LVD SCSI bay 13
hot-swap
power supply modules 10, 15
SCSI drives 10, 13
I
IDE controller, ultra DMA 10
indicators
LVD SCA SCSI drive
activity 13
power supply modules 12, 15
InforManager™ 10
Intel MP specification, sele cting 18
ISA, expansion slots 10
K
keyboard
cleaning 25
connecting 4
lock button 12
keylock, chassis 16
L
LED indicators 12
lights, indicator 12
low voltage different ial
activity indicators 13
drives 13
SCSI 10
LVD. See low voltage differential
M
manual conventions v
memory
ECC 10
standard 10
supported 10
40 Book Title Goes Here
messages, error 6
monitor
cleaning 25
connecting 4
mouse
cleaning 24
connecting 4, 17
serial, connecting 17
MP specification, selecting 18
multiprocessing
supported OSs 18
when not supported 18
N
NeXTStep, versions supported 18
Novell NetWare, versions
supported 18
O
on/off button 12
operating systems
multiprocessing 18
NeXTStep 18
non-multiprocessing 18
Novell NetWare 18
OS/2 18
SCO UNIX 18
small business server 18
Solaris 18
supported 18
UnixWare 18
Windows 95 18
Windows NT 18
OS/2, versions supported 18
P
PCI
expansion slots 10
graphics 10
PCI/ISA, expansion slot 10
PCI/RAIDport, expansion slot 10
peripherals, connecting 4
power supply
AC-in connector 5, 15
characteristics 3
hot-swap modules 10, 15
InforManager 10
module failure indicator 12
status lights 15
voltage selector switch 4, 15
power switch 12
powering up the system 6
power-on self-test 6
processor
activity indicators 12
InforManager 10
operating systems supported 18
supported 10
testing 6
R
RAID, backplane 13
RAM
ECC 10
supported 10
rear panel
features 14
illustration 14
regulatory compliance statements 35
reset button 12
S
safety, closing the bezel doors 6
SCA. See single connector
attachment
ScanDisk, using 20
SCO UNIX, versions supported 18
SCSI
activity indicators 13
controller 10
self-checks on power up 6
Index 41
shared expansion slots 10
single connector attachment
drives 13
hot-swap drives 10
small business server, versions
supported 18
Solaris, versions supported 18
status lights
front panel 12
power supply modules 15
system 12
support options 6
supported
DIMMs 10
memory 10
RAM 10
switch
ECC clear 12
keyboard lock 12
on/off 12
power 12
reset 12
system
errors 6
features 10
management 10
monitoring 10
power 6
self-checks 6
status lights 12
using
Check Disk 21
Disk Defragmenter 22
ScanDisk 20
V
VCCI Notice 36
verifying your configuration 7
video
chip manufacturer 10
connecting 4
DRAM 10
voltage requirements, power
supply 3
voltage selector switch
location 15
setting 4
W
warning, closing the bezel doors 6
Windows 95, supported versions 18
Windows NT, supported versions 18
42 Book Title Goes Here
T
testing, processor 6
textual formatting v
troubleshooting guidelines 7
turning on the power 6
U
ultraSCSI, controller 10
UnixWare, versions supported 18
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