Gateway 995 Quick Start Manual

Contents

Index

Gateway 995 Server

user'sguide

1 Checking Out Your Gateway 995 Series Server. . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

With front cover (door open) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Without front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

I/O connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 Setting Up Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Mounting your server into a cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Starting your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Understanding the power-on self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Turning off your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring the on-board SCSI controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 Maintaining Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Caring for your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Cleaning your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Preparing for system recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Recording the BIOS configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Gateway Server Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Server security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Identifying your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Updating the baseboard management controller firmware . . . . . . . . . . . . . . . . . . . 24

Using the System Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Viewing FRU information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the FRU/SDR Load utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Viewing sensor data records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting up remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4 Installing Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Preparing to install components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Installing the server handles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Using the front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Opening the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Removing the top rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Removing the top front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Removing the inside panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Installing power supply components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Replacing a hot-swap power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Adding a redundant power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Replacing the power supply cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Installing fan components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Replacing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Replacing the fan cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Replacing the fan cage board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Installing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Replacing a hot-swap hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Replacing the hot-swap hard drive cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Installing a tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Replacing the media drive bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Replacing the CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Installing expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Installing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Replacing a hot-swap expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Replacing a standard expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Replacing the front panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Replacing the air duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Replacing the processor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Installing a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Opening the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Resetting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Resetting BIOS passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

A Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

System board specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

B BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

C Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 157

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

iii

Checking Out

Your Gateway

995 Series Server

Read this chapter to learn:

■ Where drives, ports, jacks, and controls are located

■ Where system board components are located

■ What help resources are available

Chapter 1: Checking Out Yo ur Gateway 995 Series S erver

USB port

N i

Front

With front cover (door open)

Front panel controls

Sleep button

Serial RJ-45

Tape drive bay

Server ID indicator

Server ID

button

Diskette drive

CD drive

Front panel controls

Hot-swap hard drives

Reset button

Power butto

on-maskable

nterrupt bu tton

System fault indicator

LAN 1

indicator

LAN 2

indicator

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Power indicator

Hard drive activity indicator

Without front cover

Serial RJ-45 jack

Front panel controls

Non-maskable

Front

Power supply bays

Tape drive bay

CD drive (optional)

Diskette

drive

(optional)

Front panel controls: ports and buttons

interrupt button

USB port

Serial RJ-45 jack

Sleep button

Server ID button

USB port

Hot-swap hard drives

Power butto

Reset button

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Chapter 1: Checking Out Yo ur Gateway 995 Series S erver

Server ID indicator

Front panel controls: indicators

Hard drive activity indicator

LAN 2 (1 Gb) indicatorLAN 1 (10/100) indicator

System fault indicator

Power indicator

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Back

Hot-swap

32-bit and

Parallel port

LAN 1 (10/1 00 Mb) jac k

)

S i

Back

AC power connections

I/O connectors

64-bit PCI expansion

erver ID

ndicator

PS/2 keyboard port

PS/2 mouse port

Serial port

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VGA port

USB ports

LAN 2 (10/100/1000 MB jack

Chapter 1: Checking Out Yo ur Gateway 995 Series S erver

Interior

Processor so ckets Fans

emory boar d

32-bit and 64-bit PCI expansion

Hot-swap hard drive cage

Hot-swap

64-bit PCI

expansion

Power supply cage

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System board

Serial B

port

Front panel

Fan signal

Hot-swap 64-bit PCI expansion

SCSI channel A

64-bit PCI expansion

SCSI channel B

32-bit PCI expansion

Diskette drive

IDE

I/O connectors

CMOS battery

System board power

control System board primary power

System board secondary power

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Chapter 1: Checking Out Yo ur Gateway 995 Series S erver

Getting Help

In addition to your operating system’s documentation, you can use the following information resources to help you use your server.

Server Companion CD

The Server Companion CD contains drivers, utilities, and documentation for your server and related hardware. It can also perform an automated installation of your Microsoft Your Server Companion CD.

Gateway Web site

Gateway provides a variety of information on its Web site to help you use your server.

Visit the Gateway Web site at support.gateway.com for:

■ Technical documentation and product guides

Windows® operating system. For more information, see Using

■ Technical tips and support

■ Updated hardware drivers

■ Order status

■ Frequently asked questions (FAQs)

T elephone support

You can access a wide range of services through your telephone, including customer service, technical support, and information services. For more information, see “Telephone support” on page 120.

www.gateway.com

Setting Up Your

Server

Read this chapter to learn how to:

■ Use your server safely

■ Install your server into a cabinet

■ Start and turn off your server

■ Set up your operating system

Chapter 2: Setting Up Y our Server

Setting up the hardware

To make sure that your working environment is safe:

■ Use a clean, dry, stable cabinet mount for your server.

■ Use a UPS with surge protection for protection from power outages and

power spikes.

Warning Your server comes with 3-wire AC power cords fitted with

the correct plug style for your region. If this plug does not match the connector on your UPS or wall outlet, do not attempt to modify the plug in any way. Use a UPS or wall outlet that is appropriate for the supplied AC power cords.

■ Avoid subjecting your server to extreme temperature changes. Do not

expose your server to direct sunlight, heating ducts, or other heat-generating objects. Damage caused by extreme temperatures is not covered by your warranty. As a general rule, your server is safest at temperatures that are comfortable for you.

■ Keep your server and magnetic media away from equipment that

generates magnetic fields, such as unshielded stereo speakers. Strong magnetic fields can erase data on both diskettes and hard drives. Even a telephone placed too close to the server may cause interference.

Important Keep the server boxes and packing material in case you

need to ship the server.

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Protecting from power source problems

Line conditioners and uninterruptible power supplies can help protect your server against power source problems.

Line conditioners

A line conditioner protects your server from the small fluctuations in voltage from an electrical supply. Most servers can handle this variation, called line noise, without problems. However, some electrical sources include more line noise than normal. Line noise can also be a problem if your server is located near, or shares a circuit with, a device that causes electromagnetic interference, such as a television or a motor.

Some uninterruptible power supplies include simple line-conditioning capabilities.

Uninterruptible power supplies

Use an uninterruptible power supply (UPS) to protect your server from data loss during a total power failure. A UPS uses a battery to keep your server running temporarily during a power failure and lets you save your work and shut down your server. You cannot run your server for an extended period of time while using only the UPS. Be sure to use a UPS with surge protection. To buy a UPS, contact Gateway Technical Support, Gateway Sales, or visit

accessories.gateway.com

support, see “Telephone support” on page 120.

. For more information on contacting technical

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Chapter 2: Setting Up Y our Server

Mounting your server into a cabinet

To mount your server into a server cabinet, follow the instructions included in the rail kit box.

Warning To avoid injury when mounting the server into a cabinet,

use only a mechanical lif ting aid or anothe r person to help lift the server.

Do not try to move or lift the server by the handles on the power supplies.

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Starting your server

Power

Before you start your server for the first time:

■ Make sure that the server and monitor are plugged into a power outlet or

UPS and that the UPS (if you are using one) is turned on.

■ Make sure that all cables are connected securely to the correct ports and

jacks on the back of the server.

Warning When you connect peripheral device s to t he server , m ak e

sure that your server and devices are turned off and the power cords are unplugged.

To start the server:

1 Connect all peripheral devices to the server, such as a monitor, keyboard,

and mouse.

2 Press the power button.

Starting your server

When the powe r indicator is...

Green (steady on) The server is turned on. Green (blinking) The server is in sleep mode. Off The server is turned off.

It means...

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indicator Power

button

Chapter 2: Setting Up Y our Server

When the syst em

It means...

fault indicator is...

Green (steady on) The server is operating normally. Green (blinking) The server is operating in a degraded condition. Orange (steady on) The server is in a critical or unrecoverable condition. Orange (blinking) The server is in a noncritical condition. Off POST failure or full system stop.

If nothing happens when you press the power button:

■ Make sure that the power cables are plugged in securely and that your

UPS (if you are using one) is plugged in and turned on.

■ Make sure that the monitor is connected to the server, plugged into

the power outlet or UPS, and turned on. You may also need to adjust the monitor’s brightness and contrast controls.

■ If you cannot find the cause of the power loss, contact Gateway

Technical Support. For more information, see “Getting Help” on

page 8.

3 The first time you turn on the server, any pre-installed operating system

may begin asking you for configuration settings. See your operating system’s documentation for instructions on configuring advanced settings for your specific network.

Understanding the power-on self-test

When you turn on your server, the power-on self-test (POST) routine checks the server memory and components. If POST finds any problems, the server displays error messages and emits audible beep codes. Write down any error messages that you see, then see “Error messages” on page 124 and “Codes” on

page 127 for troubleshooting information.

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Starting your server

When you see “Press <F2> to enter Setup” you can press these keys to change the standard POST routine:

To... ...Press

Abort the memory test during POST Resume after a POST error is displayed Enter the BIOS Setup utility during POST Open the boot menu Boot from a network using Preboot Execution

Environment (PXE) Remove the splash sc ree n in ord er to vi ew di agn os tic

messages Enter the Adaptec SCSISelect Utility during POST

SPACEBAR

F10

F12

ESC

CTRL+A

T urning off your server

Every time you turn off your server, first shut down the operating system. You may lose data if you do not follow the correct procedure.

To turn off the server:

1 See the operating system’s documentation or online help for instructions

on shutting down the operating system. Whenever possible, you should use the operating system’s shut down procedure instead of pressing the power button.

Warning The power button on the server does not turn off server

AC power . To remove AC power from the server, you must unplug the AC power cords from the wall outlet or power source. The power cords are considered the disconnect device to the main (AC) power.

2 If your server did not turn off automatically, press the power button.

- OR -

Press the reset button to reset the server.

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Chapter 2: Setting Up Y our Server

Setting up the operating system

If you ordered your server with the operating system already installed by Gateway, it is completely installed and the basic settings are already configured. See your operating system’s documentation for instructions on configuring advanced settings for your specific network.

If you are installing an operating system because it was not already installed by Gateway, see the appropriate installation guide for instructions. For help in configuring your operating system, see “Telephone support” on page 120.

Configuring the on-board SCSI controller

Your server has an onboard SCSI controller with two channels (A and B). The controller includes a configuration utility that lets you configure SCSI controller and device settings.

To run the SCSI configuration utility:

1 During POST, press CTRL+A when you see “Press <Ctrl><A> for

SCSISelect(TM) Utility”

2 Follow the on-screen instructions to configure settings.

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Maintaining Your

Server

Read this chapter to learn how to:

■ Care for your server

■ Record the BIOS configuration

■ Manage your server and network

Chapter 3: Maintaining Y our Server

Caring for your server

To extend the life of your server:

■ Be careful not to bump or drop your server.

■ When transporting your server, we recommend that you put it in the

original packaging materials.

■ Keep your server and magnetic media away from equipment that generates

magnetic fields, such as unshielded speakers.

■ Avoid subjecting your server to extreme temperatures. Do not expose your

server to heating ducts or other heat-generating objects. Damage caused by extreme temperatures is not covered by your warranty. As a general rule, your server is safest at temperatures that are comfortable for you.

■ Keep all liquids away from your server. When spilled onto server

components, almost any liquid can result in extremely expensive repairs that are not covered under your warranty.

■ Avoid dusty or dirty work environments. Dust and dirt can clog the

internal mechanisms and can cause the server to overheat.

Cleaning your server

Keep your server clean and the vents free from dust.

Cleaning tips

■ Always turn off your server and other peripheral devices before cleaning

any components.

Warning When you shut down your server, the power turns off, but

some electrical current still flows through your server. To avoid possible injury from electrical shock, unplug the power cords and all other cables connected to the server.

■ Use a damp, lint-free cloth to clean your server and other parts of your

server system. Do not use abrasive or solvent cleaners because they can damage the finish on components.

■ Keep the cooling vents free of dust. With your server turned off and

unplugged, brush the dust away from the vents with a damp cloth, but be careful not to drip any water into the vents.

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Caring for your server

Cleaning the keyboard

You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

If you spill liquid on the keyboard, turn off your server and turn the keyboard upside down to let the liquid drain. Let the keyboard dry completely before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. Keyboard damage resulting from spilled liquids is not covered by your warranty.

Cleaning the screen

If your computer screen is a flat panel display, use only a damp, soft cloth to clean it. Never spray water directly onto the screen.

Warning The compute r screen is made of sp ecially coat ed glass

and can be scratched or damaged by abrasive or ammonia-based glass cleaners.

- OR -

If your computer screen is not a flat panel display, use a soft cloth dampened with glass cleaner to clean the screen. Never spray cleaner directly onto the screen.

Cleaning the tape drive

If you use a tape drive to back up your files, regular maintenance will lengthen the life of the drive. To maintain the drive’s reliability:

■ Clean the drive monthly with the cleaning cartridge included with

the drive.

■ Remove the tape from the drive whenever the drive is not in use.

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Chapter 3: Maintaining Y our Server

Preparing for system recovery

If your system files are corrupted, you may not be able to start the server from the hard drive. Startup diskettes are diskettes that let you start the server and attempt to fix the problem. See your operating system’s documentation or online help for instructions on creating startup diskettes.

Some operating systems also let you create an emergency repair diskette to back up critical operating system files. See your operating system’s documentation or online help for instructions on creating and using an emergency repair diskette.

Recording the BIOS configuration

To help keep track of your custom changes to BIOS settings and to prepare for system recovery, you should record your BIOS configuration after you have your server set up and working.

To record your BIOS configuration:

1 Print the appendix for “BIOS Settings” on page 151. 2 Restart your server, then press F2 when the Gateway logo screen appears

during startup. The BIOS Setup utility opens.

3 Record the BIOS settings on your printout.

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System administrat ion

System administration

Gateway Server Manager

Gateway Server Manager lets you manage multiple computers on a Windows™ network from a single window, then implement commands and policies across the network with a single action. With Gateway Server Manager, you can run system management tasks which are triggered by certain events or conditions.

Printed documentation comes with the Gateway Server Manager CD. You can find additional documentation in the program’s online help.

Server security

Using BIOS security passwords

To prevent unauthorized use of the server, you can set server startup passwords. Set up an administrator password to prevent unauthorized access to the BIOS Setup utility.

For information about resetting BIOS passwords, see “Resetting BIOS

passwords” on page 118.

To set the BIOS security passwords:

1 Restart your server, then press F2 when the Gateway logo screen appears

during startup. The BIOS Setup utility opens.

2 Select the Security menu. 3 Select Administrator Password. 4 Type the password and press ENTER, then type it again and press ENTER. 5 Save your changes and close the BIOS Setup utility.

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Chapter 3: Maintaining Y our Server

To remove a BIOS security password:

1 Restart your server, then press F2 when the Gateway logo screen appears

during startup. The BIOS Setup utility opens.

2 Select the Security menu, then select the password to remove. 3 Enter the current password, then press ENTER. 4 For the new password, leave the password field blank, then press ENTER.

The password is removed.

Tips & Tricks Passwords can also be cleared using jumpers on the

system board. For instructions, see “Resetting BIOS

passwords” on page118.

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Identifying your s erver

Identifying your server

While you are working on a cabinet that contains several servers, it can be difficult to keep track of which server or servers you are currently working on. The Server ID indicators are blue LEDs that you can turn on to help you locate the correct server. For the Server ID indicators to turn on, the server does not need to be turned on, but it does need to be plugged in. Your server has one indicator on the front, and one indicator on the back.

To turn on the server indicator:

1 Press the server ID button. The two blue server ID indicators turn on (one

on the front, one on the back).

2 To turn off the indicators, press the server ID button again.

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Chapter 3: Maintaining Y our Server

Updating the baseboard management controller firmware

The baseboard management controller (BMC) performs several system management functions such as:

■ Monitoring server components and sensors

■ Managing nonvolatile storage for the system event log and sensor data

records

■ Interfacing with the emergency management port (serial RJ-45 on the back

panel) and LAN 1 jack to send alerts and interact with remote management systems.

■ Providing the main front panel controls (such as power and reset).

You should update the BMC firmware only when Gateway Technical Support has instructed you to update it.

To update the BMC firmware:

1 Download the BMC update file from support.gateway.com. 2 Follow the instructions included with the update file.

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