Gateway ALR 9200 User Manual
Maintaining and
Troubleshooting
the Gateway
ALR 9200 Server
Part # 8503424 A MAN SYS US 9200 TECH REF R0 8/98
In our effort t o u se na tur e’s resources e f fici entl y a nd wi sely, we print all man uals on r ecy cled paper s t hat me et the
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Notices
Copyright © 1998 Gateway 2000, Inc.
All Rights Reserved
610 Gateway Drive
N. Sioux City, SD 57049 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or
transmitted by any means or in any form, without prior consent in writing from Gateway 2000.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions. Gateway
2000 may improve and/or change products described in this publication at any time. Due to continuing
system improvements, Gateway 2000 is not responsible for inaccurate information which may appear in
this manual. For the latest product updates, consult the Gateway 2000 web site at www.gateway .com. In
no event will Gateway 2000 be liable for direct, indirect, special, exemplary, incidental, or consequential
damages resulting from any defect or omission in this manual, even if advised of the possibility of such
damages.
In the interest of continued product development, Gateway 2000 reserves the right to make
improvements in this manual and the products it describes at any time, without notices or obligation.
T rademark Acknowledgments
AnyKey, black-and-white spot design, CrystalScan, Destination, EZ Pad, EZ Point, Field Mouse, Solo,
T elePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered
trademarks and GATEWA Y, Gateway Solo, green stylized GATEWAY , gr een stylized Gateway logo, and
the black-and-white spotted box logo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo, and
Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS,
and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names
mentioned herein are used for identification purposes only, and may be the trademarks or registered
trademarks of their respective companies.
Copyright © 1998 Advanced Logic Research, Inc. (ALR)
All Rights Reserved
9401 Jeronimo
Irvine, CA 92618 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or
transmitted by any means or in any form, without prior consent in writing from ALR.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions. ALR may
improve and/or change products described in this publication at any time. Due to continuing system
improvements, ALR is not responsible for inaccurate information which may appear in this manual. For the
latest product updates, consult the A LR web site a t www.alr.com. In no even t will ALR b e li able for dire ct,
indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in
this manual, even if advised of the possibility of such damages.
In the interest of continued product development, ALR reserves the right to make improvements in this
manual and the products it describes at any time, without notices or obligation.
T rademark Acknowledgments
ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned
herein are used for identification purposes only, and may be the trademarks or registered trademarks of
their respective companies.
Some portions of this document are copyright © 1998, Intel Corporation.
Contents
Preface .....................................................................................vii
About This Guide................................................................................ viii
Conventions Used in This Guide........................................................... ix
Important Safety Instructions.................................................................. x
Chapter 1: System Access ........................ ......... .......... ......... ...1
Static Electricity Precautions.................................................................. 2
Opening the System ................................................................................ 3
Removing the Access Cover............................................................ 3
Opening the Front Door................................................................... 4
Opening the Subchassis and Electronics Bay................................. 5
Closing the System.................................................................................. 7
Closing the Subchassis and Electronics Bay................................... 7
Installing the Access Cover.............................................................. 8
Installing the Front Door.................................................................. 8
Chapter 2: Componen ts ......... ......... .......... ..... ......... ......... ........9
System Board Features.......................................................................... 10
System Board Connectors..................................................................... 10
Drive Controllers and Connectors................................................. 12
System Jumpers (B)....................................................................... 13
Miscellaneous Connectors............................................................. 14
Expansion Slot Connectors............................................................ 15
Memory Module Connector (I)..................................................... 16
System Management Connectors.................................................. 16
Back Panel I/O Connectors............................................................ 18
Processors and Related Connectors............................................... 20
Power Connectors.......................................................................... 21
Memory.................................................................................................. 23
DIMM Installation Sequence......................................................... 24
System Memory Addressing ......................................................... 24
Memory Configuration.................................................................. 25
System Security..................................................................................... 26
Mechanical Locks and Monitoring................................................ 26
Software Locks via the SSU or BIOS Setup................................. 26
Contents i
Chapter 3: Installing Co mponents ................................ ......... ..31
Introduction........................................................................................... 32
Replacing the Processor........................................................................ 32
Installing Another Processor................................................................ 36
Installing Hardware............................................................................... 40
Memory.......................................................................................... 40
Drives............................................................................................. 45
Installing Fans for High-Power Drives......................................... 57
Expansion Cards............................................................................ 62
Power Supplies .............................................................................. 65
Replacing the Battery .................................................................... 68
Chapter 4: Jumpers and Drivers .................... ................... ......71
Setting the Jumpers............................................................................... 72
Changing a Jumper Setting............................................................ 73
CMOS Clear Jumper..................................................................... 74
Password Clear Jumper................................................................. 75
Recovery Boot Jumper.................................................................. 75
Installing Software and Drivers............................................................ 77
Installing Video Drivers................................................................ 77
Chapter 5: BIOS Set up .................... ......... ..... ......... .......... ......79
Introduction........................................................................................... 80
Using BIOS Setup................................................................................. 81
Record Your Setup Settings.......................................................... 81
If You Cannot Access Setup ......................................................... 82
Starting Setup................................................................................. 82
Setup Menus.......................................................................................... 83
Setup Key Commands................................................................... 84
Special Display Items.................................................................... 84
Main Menu..................................................................................... 85
Advanced Menu............................................................................. 87
Security Menu................................................................................ 92
Server Menu................................................................................... 93
Boot Menu...................................................................................... 95
Exit Menu....................................................................................... 97
ii Maintaining and Troubleshooting the Gateway ALR 9200 Server
Upgrading the BIOS.............................................................................. 98
Preparing for the Upgrade.............................................................. 98
Upgrading the BIOS..................................................................... 100
Recovering the BIOS................................................................... 101
Changing the BIOS Language..................................................... 101
Chapter 6: The Server Setup Utility ............................... ........103
Introduction.......................................................................................... 104
Using the System Setup Utility........................................................... 105
When to Run the SSU.................................................................. 105
What You Need to Do.................................................................. 106
Running the SSU................................................................................. 107
Running the SSU Locally............................................................ 107
Running the SSU Remotely......................................................... 107
Starting the SSU........................................................................... 108
Customizing the SSU.......................................................................... 109
Launching a Task ................................................................................ 111
Resource Configuration Add-in Window.......................................... 112
Using the RCA Window.............................................................. 112
Defining an ISA Board................................................................. 113
Adding and Removing ISA Boards............................................. 114
Modifying Resources................................................................... 114
System Resource Usage............................................................... 115
Multiboot Options Add-in................................................................... 115
Security Add-in ................................................................................... 116
Security Options........................................................................... 117
System Event Log Viewer Add-in...................................................... 118
Sensor Data Record Manager
Add-In.................................................................................................. 120
Field Replaceable Unit Manager Add-In........................................... 122
Exiting the SSU................................................................................... 124
Chapter 7: Other Utilities ............................ ......... .......... ........125
Introduction.......................................................................................... 126
Power-on Self Test.............................................................................. 127
Emergency Management Port Console.............................................. 129
How the EMP Console Works..................................................... 130
EMP Console Requirements........................................................ 132
Contents iii
Setting Up the Server for the EMP.............................................. 133
Main EMP Console Window...................................................... 134
Server Control Operations........................................................... 136
Phonebook.................................................................................... 140
Management Plug-ins.................................................................. 141
FRU and SDR Load Utility................................................................ 145
When to Run the FRUSDR Load Utility.................................... 145
What You Need to Do................................................................. 145
How You Use the FRUSDR Load Utility.................................. 146
Cleaning Up and Exiting............................................................. 150
Using the Firmware Update Utility.................................................... 151
Running the Firmware Update Utility........................................ 151
Using the Symbios SCSI Utility......................................................... 152
Running the SCSI Utility............................................................. 152
Chapter 8: Troubl eshoot ing .................................... .......... ....153
Introduction......................................................................................... 154
Computer Virus Notice....................................................................... 155
Viruses.......................................................................................... 155
Types of Viruses.......................................................................... 155
Virus Contamination.................................................................... 155
Protecting Your System............................................................... 156
Virus Prevention.......................................................................... 156
Troubleshooting Checklist ................................................................. 158
Verifying the Configuration........................................................ 158
Troubleshooting Guidelines........................................................ 158
Solving Problems................................................................................ 159
Resetting the System.................................................................... 159
Initial System Startup................................................................... 159
Running New Application Software........................................... 160
The System Has Been Running Correctly.................................. 161
More Problem-solving Procedures............................................. 162
Specific Problems and Corrective Actions................................. 164
Error and Informational Messages..................................................... 170
POST Codes and Countdown Codes.......................................... 170
POST Error Codes and Messages............................................... 173
iv Maintaining and Troubleshooting the Gateway ALR 9200 Se rver
Appendix A: Reference Data ..................... ................... ........175
Specifications....................................................................................... 176
System Specifications.................................................................. 176
Environmental Specifications...................................................... 177
System I/O Addresses......................................................................... 178
Memory Map....................................................................................... 181
Interrupts.............................................................................................. 182
Video Modes ....................................................................................... 183
DMA Usage......................................................................................... 187
Appendix B: Regulatory Compliance Statements ................ 189
Electromagnetic Compatibility........................................................... 190
FCC Notice.......................................................................................... 191
Industry Canada Notice....................................................................... 192
CE Notice............................................................................................. 192
VCCI Notice........................................................................................ 193
Australia/New Zealand Notice ........................................................... 193
Declaration of the Manufacturer or Importer..................................... 194
Safety Compliance.............................................................................. 194
Index ..................................................................................... 195
Contents v
vi Maintaining and Troubleshooting the Gateway ALR 9200 Server
Preface
Contents
About This Guide .................................................viii
Conventions Used in This Guide...........................ix
Important Safety Instructions.................................. x
About This Guide
This document pro vides step-b y-step install ation instructions along with
detailed illustrations to hel p maintain the hardw are component s and
peripherals of the computer.
Chapter 1: Sy stem Access pro vides instructions on opening a nd closing the
case.
Chapter 2: Component s covers information on maintai ning, replacing, and
upgrading the components in the system. This sect ion includes information
about options for the system and inst allation instructions.
Chapter 3: Installing Components describes the procedures for install ing or
replacing the hardwa re components.
Chapter 4: Jumpers and Drivers describes setting the jumpers and pro v ides
basic information about operating systems and sof twar e.
Chapter 5: BI OS Setup br iefly e xplains the syst em basic input/output
system (BIOS) and pro vides instructions on ho w to update the BIOS.
Chapter 6: The S erver Setup Utility describes the system setup util ity and
provides instructions on using it to set up the server .
Chapter 7: Othe r Utilities de scribes the other uti lities pro vided wit h the
system and pro vides instructions for their use.
Chapter 8: Troubleshooting provides refer ence material on troub leshooting
your system.
viii Maintaining and Troubleshooting the Gateway ALR 9200 Server
Conventions Used in This Guide
Note:
This is an ex ampl e of an
important note that may
appear in the manual.
Throughout this document, you will see the follo wing co n ventions:
Convention Description
ENTER
CTRL+ALT+DEL
Setup
User’s Guide
Sidebars Sidebars give critical information such
Key names, which correspond to keys
on the keyboard, are printed in small
capitals.
A plus sign indicates that the keys
must be pressed simultaneously.
Commands to be entered, options to
select, and messages that appear on
your monitor are printed in bold.
Names of publications and files are
printed in italic.
as warnings and important notes.
Conventions Used in This Guid e i x
Important Safety Instructions
Warning!
Do not attempt to se rvi ce
the system yourself except
as explained el sewh er e i n
the manual. Ad just onl y
those controls covered in
the instruct ions .
Opening or removing covers
marked “Do Not Remove”
may expose you to
dangerous voltages or other
risks.
Refer all servicing of those
compartments t o q ual ifi ed
service personnel.
Important!
The system power cord
serves as the mai n
disconnect for the
computer. The wall outlet
must be easily accessible by
the operator.
Observe the following gui delines w hen performing any w ork on y our
system:
• Foll ow all instructions marked on t he server and in the
documentation.
• Unplug this product from the w all outlet be fore cleaning. Do not
use liquid or aerosol cleaners . Use a damp cloth for cle aning.
• Do not use this product near water . Do not spill liquid on or int o the
server .
• Do not place the server on an unstab le surface.
• Openings in the system cabinet are provi ded for ventilat ion. Do not
block or co ver these openings. Do not place the server near or upon
a radiator or heat re gister .
• Use only the po w er source sho wn on the power suppl y. If you are
not certain about the po wer s ource, ask the local po we r company.
• The server is equipped with a 3-wire grounding plug (a plug wit h a
grounding pin). This plug only fits into a grounded pow er outlet.
This is a safety feature. If y ou are unab le to insert the plug into t he
outlet, contact your e lectrician to repl ace the outlet.
• Do not walk on the po w er cord or allow anything to rest on it.
• If you use an extensi on cord with this system, make sure the total
ampere ratings on the products plugged into the extens ion cord do
not exceed the extensi on cord ampere rating. Also, the total ampere
requirements for all products pl ugged into the w all outlet must not
exceed 15 amperes.
• Never insert objects of any kind i nto the system vent ilation slot s.
x Maintaining and Troubleshooting the Gate way ALR 9200 Serve r
• Unplug the system from the w all outlet and ref er servicing to
qualified personnel if:
• The power cord or plug is damaged.
• Liquid has been spilled into the system.
• The system does not operate properly when t he operating
• The system was dropped or the cabinet is damaged.
• The system’s performance changes.
instructions are follo w ed.
Chapter 1:
System Access
Contents
Static Electricity Precautions.................................. 2
Opening the System................................................. 3
Removing the Access Cover............................ 3
Opening the Front Door................................... 4
Opening the Subchassis and Electronics Bay. 5
Closing the System.................................................. 7
Closing the Subchassis and Electronics Bay... 7
Installing the Access Cover.............................. 8
Installing the Front Door.................................. 8
Static Electricity Precautions
Caution! Prevent Static-Electricity Damage
Static Electricity Preventions
1. WEAR A GROUNDING WRIST STRAP (a vailab le at most electronic stores).
2. Turn off the system pow er .
3. Touch the back of the power supply fan, located on the back of the case.
4. UNPLUG ALL CORDS FR OM WALL OUTLET.
5. Remove the system case cover .
Static Electricity Pr ecautions
♦ Avoid static-causing surfaces such as plastic and styrofoam in your work area.
♦ Remove the parts from their antistatic bags only when y ou are ready to use them. Do not la y
parts on the outside of antistatic bags since only the inside provides antistatic protection.
♦ Always hold cards by their edges and their metal mounting bracket. A void touching
components on the cards and the edge connectors that connect to expansion slots.
♦ Never slide cards or other parts over any surface.
2 Maintaining and Troubleshooting the Gateway ALR 9200 Server
Opening the System
Depending on your purpose, you ma y need to remo v e the access co v er or
both the access co ver and t he bezel. You may also need to open the
subchassis or the electronics bay t o reach certain components. F oll o w the
instructions specific to the item you wish to remo ve or open as indicated in
each section.
Removing the Access Cover
You need to remov e the system access co ve r to reach components inside the
system. F acing the front of the sys tem, the access co ve r is on the right side
of the server .
To Remove the Access Cover
1. Observe the ESD precautions in “Static Ele ctricity Precauti ons” on
page 2.
2. T urn off all peripheral de vices connect ed to the system.
3. T urn off the system by us ing the po wer on/off s witch on the front pane l
and unplugging all A C po w er cords.
Caution!
Power the system off and
disconnect all powe r cords
before proceeding. Installing
any component while the
power is on may cause
permanent damage to the
system.
4. Label and disconnect all peripheral ca bles a ttached to the input/ou tput
(I/O) panel on the back of the syst em.
Opening the System 3
5. Remove and sa ve the three scr ews from the ba ck of the access co v er
(see Figure 1); you will need them later to reat tach the co v er .
Figur e 1: Remo ving the Acces s Cover
6. Place the fingertips of your right hand under the built-in handle on t he
back of the co ver. A rounded , rectangular depres sion in the front
middle of the access co ver serves as another handle.
7. Using an even pull, sl ide the co v er backward, about an inch, until it
stops.
8. Pull the entire co ver outw ard, straight aw a y from the chassi s, to
disengage the ro ws of tabs from the notches i n the top and bottom
edges of the chassis. Set t he co ver a side.
Opening the Front Door
The front door is secured to the bezel b y a ke y lock. This lock has thr ee
positions: full y locked , f ront door unlock ed , and fro nt and access co ve r
unlocked. When the front door is unlock ed , y ou can remo ve it by opening it
fully and lift ing the hinges out of the s lots that hold them.
4 Maintaining and Troubleshooting the Gateway ALR 9200 Server
Opening the Subchassis and Electronics Bay
The chassis is comprised of three pa rts: the main chassis, a s wing-out
subchassis at the front, and a s wing-out subchassi s, called the electr onics
bay, at the rear . To access components in some inst ances, you must re mo ve
the foam cov ers and s wing a wa y and/or completely remo ve the subchassi s
and electronics ba y.
T o open the subchas sis and electron ics ba y, you must first remov e the foam
cov ers. The subchassis and el ectronics ba ys are se cured using phillips hea d
screws.
T o Open the Subchassis and Electronics Bay
1. Observe the safety and ESD precautions in “Stati c Electricity
Precautions” on page 2.
2. T urn off all peripheral de vices connect ed to the system.
3. T urn off the system po w er b y using the po w er o n/off s witch on the
front panel and unplugging all A C po w er c ords.
4. Label and disconnect all peripheral ca bles a ttached to the I/O panel on
the back of the system.
5. Remove and sa ve the three scr ews from the ba ck of the access co v er;
you will need them later t o reattach the co ver.
6. Remove the access co ver.
7. Remove the foam blocks b y pulling t hem out of the subchassis and
electronics ba y . These blocks form an important part of the airflo w and
electromotiv e compatibility (EMC) characteristics o f the system. The
foam in the subchassis also forms the support structure for most of the
system fans.
Opening the System 5
8. Loosen the two sc rews on the t op and bottom edges of t he chassis (A
Caution!
Y ou must di sconnect all
cabling to the e l ect r oni cs
bay before rotating/
removing the bay. Failur e t o
do so can result in serious
damage to system
components. The location of
the main connectors in the
electronics bay is marked as
D in Figure 2.
Note:
It may be easier to
disconnect the cables if you
remove the foam pad first.
in Figure 2). These screws attach the front subcha ssis and the
electronics ba y to the main chassis.
A
B
C
D
Figur e 2: Opening t he Subchassis and Elec tr onics Bay
9. Using the edges of the subchas sis as handles, rotate the front
subchassis left, a w a y from the main chassis, un til it stops (B in
Figure 2).
10. Disconnect all cabling to the el ectronics ba y (D in Fi gure 2).
11. Using the vertical edge of the electr onics ba y as a handle, rotate t he
bay right, a w a y from the main chassis, unt il it stops (C in F igure 2).
12. If necessary , completel y remo v e the subchassis and el ectronics ba y:
rotate the ba ys outward unt il the tw o pins tha t function as hinges for
the bays sli de out of their slots . Set the ba ys aside.
6 Maintaining and Troubleshooting the Gateway ALR 9200 Server
Closing the System
Before closing the system, ver ify that all connect ors and boards are
properly instal led and firmly seated.
Closing the Subchassis and Electronics Bay
As you close the subchassi s and electronics ba y, carefully observe the
internal components to ensure that y ou do not pinch or twist an y of the
cables or components.
To Close the Subchassis and Electronics Bay
1. Verify that all internal components are f ully ins talled and secured.
2. Press down on t he tab on the top of the electronics ba y to release it and
swing it closed.
3. Attach any cab les to the electr onics ba y components.
4. Press down on the tab at the top of the subchassis to free it an d swing it
closed.
5. Secure the subchassis with the two screws you re mo ved earlie r .
6. If necessary , reins tall the foam brack eting for the fans i n the
subchassis and reinstall the fans.
7. Reinstall the foam o ver t he subchassis and electr onics ba y.
8. Replace the access co ver a nd po we r up the system.
Closing the System 7
Installing the Access Cover
Note:
The bezel key lock must be
in the open position before
reinstall ing the a cce ss co ver.
Be careful to a void pinching a ny in ternal cables in the a ccess co ve r when
closing the system.
T o Replace the Access Cover
1. Before replacing the access co v er , check that you ha ve not left loose
tools or parts inside the system.
2. Check that cables, e xpansion cards, f oam pad , and other components
are properly inst alled.
3. Position t he co ver over the chassis so that th e ro ws of tabs align with
slots in the chassis. While pressing inw ard , sli de the co ver to war d the
front of the system until the t abs on the co v er firmly engage in the
chassis.
4. Attach the co ver to the ch assis with the th ree screws y ou remo v ed
earlier, and t ighten them firmly .
5. Connect all external cabl es and the po w er cords to the system.
Installing the Front Door
T o replace th e front door , insert the hinges into the slots on the f ront of the
chassis and close the door . Sec ure it by turning the bezel keylock to the
second locked position. The first position allo ws you to open the front door
and locks the side access panel. The f ully lock ed position pre v ents all
access to the system controls b y lockin g both the access panel and t he bezel
door .
8 Maintaining and Troubleshooting the Gateway ALR 9200 Server
Chapter 2:
Components
Contents
System Board Features...................................................10
System Board Connectors..............................................10
Drive Controllers and Connectors..........................12
System Jumpers (B)................................................13
Miscellaneous Connectors......................................14
Expansion Slot Connectors ....................................15
Memory Module Connector (I)..............................16
System Management Connectors...........................16
Back Panel I/O Connectors ....................................18
Processors and Related Connectors .......................20
Power Connectors...................................................21
Memory...........................................................................23
DIMM Installation Sequence .................................24
System Memory Addressing..................................24
Memory Configuration...........................................25
System Security ..............................................................26
Mechanical Locks and Monitoring ........................26
Software Locks via the SSU or BIOS Setup..........26
System Board Featur es
The system board functions as the main int erface betw een the processor ,
memory , and peripherals.
T able1 lists the features of the system board. F igure 3 on page 11 shows the
components on the system board and their locati ons.
Table 1: System Board Features
Feature Description
Processor Installed: Up to four Pentium® II Xeon™ processors, in single
Main memory Single plug-in module containing 16 dual in-line memory module
Video memory Installed: 2 MB of video memory.
PCI bus(es) PCI-A—Three expansion connectors
ISA bus One expansion slot for expansion boards (shared with a
Server management Thermal/voltage monitoring and error handling.
Graphics Integrated onboard Cirrus Logic GD5480 super video graphics
SCSI Two embedded small computer systems interface (SCSI)
System I/O PS/2-compat ib l e keyboard and mous e p or t s , pa r all el port,
edge contact (SEC) car t r idges installed in Slot 2 connectors.
Includes co nn e ctors for six VRM 8. 3 - co mpliant plug -i n v o lt ageregulator modules (VRMs).
(DIMM) sockets for up to 4 GB of extended data output (EDO)
dynamic ra n dom access memory (DRA M).
Installed: 256 MB–4 GB of EDO error correcting code (ECC)
random access memory (RAM).
PCI-B—Four expansion connectors (one shared with the
ISA slot)
PCI-B slot).
Front panel controls an d indicator light emitting diodes (LE Ds ).
array (SVGA) controller.
controllers:
Symbios SYM53C810AE—narrow SCSI controller providing
support for legacy 8-bit SCSI devices
Symbios SYM53C896—dual-channel wide low voltage
differential (LVD)/single-ended (SE) (ultra2/ultra) SCSI controller
driving one SCSI backplane in the system and providing support
for external expansi o n.
video port, USB port, and two serial ports (serial port 1 is the left
connector).
System Board Connectors
Figure 3 shows the connectors on the system board. Some of thes e
connectors may not be used, depending on the configuration of the server .
The table belo w pro vi des the key t o Figure3.
10 Maintaining and Troubleshooting the Gateway ALR 9200 Se rver
LL
C DA E FB
G
GG
JJ
KK
II
HH
H
I
FF
EE
DD
CC
AA
W
BB
Z
Y
X
V
P
J
K
Q
L
R
S
T
M
N
O
U
Figur e 3: Syst em Board Component s and Connectors
A Wide SCSI B connector (J9J1) T VRM connector for processors 2 & 1 (J4A2)
B System jumpers (J6J1) U VRM connector for processor 1 (J4A1)
C Hard drive input LED connector (J6J3) V Processor 1 Slot 2 connector (J9A1)
D System speaker connector (J6J2) W Main power connector, primary (J9B1)
E Lithium battery (B4H1) X Processor 2 Slot 2 connector (J9B2)
F Wake-on-LAN technology connector (J4H1) Y Processor 3 Slot 2 connector (J9D1)
G ISA slot (J1J1) Z Main power connector, secondary (J9D2)
H PCI slots B4 (top), B3, B2, B1, A3, and A2 AA Front panel connector (J8E1)
I Memory module connector (J3G1) BB Processor 4 Slot 2 connector (J9E1)
J ICMB connector (J1E1) CC IDE connector (J9E2)
K PCI slot A1 (J2D1) DD Diskette drive connector (J9E3)
L Video and parallel port connectors (J1C1) EE Auxiliary power connector (J9E4)
M Serial port connectors (J1B2) FF USB internal header (JC9F14)
N Keyboard and mouse connectors (J1B1) GG SMBus connector (J9F2)
O USB external connector (J1A1) HH F16 expansion connector (J7G1)
P VRM connector for processor 4 (J4E1) II Narrow SCSI connector (J9H1)
Q VRM connector for processors 4 & 3 (J4C2) JJ External IPMB connector (J7H1)
R VRM connector for processor 3 (J4C1) KK SMM connector (J8H1)
S VRM connector for processor 2 (J4B1) LL Wide SCSI A connector (J9H2)
System Board Connect or s 11
Drive Controllers and Connectors
The system board supports sev eral controllers an d connectors for the
control of the var ious driv es that are or can be installed in th e system.
SCSI Connectors
The system board includes tw o SCSI controllers. A narro w SCSI controller
(SYM53C810AE) is on the PCI-A bus, and a dual-channel wide LVD/SE
(Ultra2/Ultra) SCSI controller (SYM53C896) is on t he PCI-B bus. The
narrow controller pro vide s support for lega cy 8-bit SCSI de vices that ma y
be installed in the 5.25-inch dri ve ba ys. The wide cont roller dri ves one
SCSI backplane and pro vides support for external expansion .
Each controller has its o wn set of PCI c onfiguration registers and SCSI I/O
registers. As a PCI 2.1 bus master, the wide controller supports burst dat a
transfers on PCI up to the maximum rate of 132 MB/sec using on-chip
buffers.
No logic, termination, or res istor loads are requi red to connect de vices to
the SCSI controller other than te rmination in the devic e at the end of the
cable. The SCSI bus is terminated on the syste m board with acti ve
terminators that can be disable d.
Wide SCSI A (LL) and Wide SCSI B Connectors (A)
Internally, each wide channel is identi cal, capab le of operations u sing either
8- or 16-bit SCSI pro viding 10 MB/sec ( F ast-10) or 20 M B/sec (F a st-20)
throughput, or 20 MB/sec (Ultra) or 40 MB/sec (Ultra-wide).
The wide controller contains a high-perf ormance SCSI bus interface. It
supports SE mode with 8-bit (10 or 20 MB/sec) or 16-bit (20 or 40 MB/sec)
transfers and LVD mode with 8-bit (40 MB/sec) or 16-bit (80 MB/ sec)
transfers.
Narrow SCSI Connector (II)
The narrow controller contai ns a high-performance SCSI core capab le of
F ast 8-bit SCSI transfer s in single-ended mode. It pr o vides pro grammable
active ne gation, PCI zero w ait- state bursts of faster th an 110 MB/sec at 33
MHz, and SCSI transfer rates from 5 to 10 M B/sec.
12 Maintaining and Troubleshooting the Gateway ALR 9200 Se rver
IDE Connector (CC)
Y
This is an integrated Ultra-DMA PCI/I DE interface with an IDE connector
capable of controll ing up to tw o IDE de vices. Ultra-DMA pro vid es faster
access to IDE devices that are Ultra-DMA complian t while maintaining
support for IDE devices that do not support the Ultr a-DMA specification.
The IDE controller supports:
• PIO and IDE DMA/bus master operations
• Mode 4 timings
• Transfer ra tes up to 33 MB/sec
• Buffering for PCI/IDE burs t transfers
• Master/slav e IDE mode
• Up to two dri ves f or one IDE channel
Diskette Drive Connector (DD)
The diskette dri ve controlle r and connector on the syst em board can support
up to two disk ette dri ves of 1.44-MB and 2.88-MB formats.
Note:
ou can connect an IDE
signal cable, up t o a
maximum of 18 inches, to
the IDE connec tor on the
system board . The cabl e
can support two devices,
one at the end of the cable
and one six inches from the
end.
System Jumpers (B)
These jumpers allo w you to set c ertain characteristics of the s ystem. Some
jumpers are reserved and are not descr ibed in this section. Do not change
any jumper unless it i s necessary to configure the system. In some cases,
changing the settings of reserved j umpers can cause damage to t he system
board.
Clear CMOS Jumper
This jumper allo ws you t o clear the complim entary metal-oxide
semiconductor (CMOS) memory. You should only do this if you cannot
access the normal methods of modifying the CMOS and modifications to
the CMOS are necessary . Clea ring CMOS memory returns all BIOS Setup
settings to the default v alues. This jumper occupi es pins 1-3 of the
connector . See “Setting the J umpers” on page 72 for more information on
setting the CMOS clear jumper.
System Board Connect or s 13
Password Clea r Jumper
Momentarily sett ing this jumper allows you to clear the pass w ords. The
normal jumper position protects the passwords. Use this jumper only if y ou
have f orgotten the pass w ords and cannot a ccess the system. This jumper
occupies pins 5-7 of the connector . Se e “Setting the Jumpers” on page72
for more information on setting the pass w ord clear jumper.
Recovery Boot Jumper
The recov ery boot jumper should be used only i n the ev ent of a fail ed BIOS
update. If you attempt a BIOS update and t he update fails, set this jumper
and reboot the system. The system attempts to recover the previous v ersion
of the BIOS as it boots up. This jumper occupies pins 9-11 of the connect or .
See “Setting the Jumpers” on page 72 for more information on setting the
recov ery boot jumper .
Miscellaneous Connectors
Hard Drive Input LED Connector (C)
This connector allo ws you to connect a cable from an add-in hard di sk
controller to the system board t o allo w the add-in cont roller to acti v ate the
hard drive activit y LED on the control panel .
System Speaker Connector (D)
Connects the internal speaker to the s ystem board.
Wake-on-LAN Technology Connector (F)
The wake on local ar ea netw ork (LAN) technolo gy con nector allo ws y ou to
connect a magic packet-en abled LAN adapter to the system board to
support wake on LAN functionality. Wake on LAN functionality all ows a
system in pow er conserv ation mode to be a w akened b y an incoming
message on the netw ork.
14 Maintaining and Troubleshooting the Gateway ALR 9200 Se rver
Front Panel Connector (AA)
The front panel connector pro vides the signals for the f ront co ver indicator
LEDs and the front co ver buttons.
USB Internal Connector (FF)
This connector allo ws you to connect internal devi ces that use the USB
interface to the USB controller on the s ystem board.
Lithium Battery (E)
Provides the po w er to maintain t he CMOS memory when the sy stem is
turned off or unplugged.
Expansion Slot Connectors
ISA Slot (G)
The system board has one industry standard archite cture (ISA) slot that is
full-length if y ou do not use the wide SCSI-B connector (and half-length if
you use the wide SCSI-B connector); t he ISA slot supports sla ve-onl y
boards and is shared with PCI-B slot 4. The ISA bus also supports three
embedded devices: the SuperI/O chip, system board management
controller (BMC), and flash me mory for the system BIOS. ISA bus
features:
• Bus speed up to 8.33 MHz
• 16-bit memory addressing
• Type A transfers at 5.33 MB/sec
• Type B transfers at 8 MB/sec
• 8- or 16-bit data transfers
• Plug and Play rea dy
System Board Connect or s 15
PCI slots B4 (top), B3, B2, B1, A3, A2 (H), A1 (K)
The system board has tw o 32-bit peripheral component interconnect (PCI)
bus segments: PCI-A and PCI-B . These pro vide se ven slots for PCI
expansion cards: three on PCI-A and fo ur on PCI-B. PCI-B4 is shared with
the ISA slot. PCI-A1 supports half-length boards onl y. The other slots
support full-length boards. PCI bus features:
• 33 MHz bus speed
• 32-bit memory addressing
• 5 V signaling en vironment
• Burst transfers of up to 133 MB/se c
• 8-, 16-, or 32-bit data transfers
• Plug and Play read y
• Parity enabl ed
Memory Module Connector (I)
The memory module connector supports the memory module. The
memory module is a proprietary card that supports all of the main memory
for the system. The memory module is described in “Memory” on page 23.
System Management Connectors
Server Management features are implemented using one micr ocontroller ,
the system board management controller (BMC).
The BMC and associated circuitry are po w ered from the 5 V standb y line,
which remains acti ve when the sys tem po w er is sw itched off .
The primary function of the BMC is to autonomously monitor system
management events a nd log thei r occurrence in the non vola tile system
event lo g (SEL). These e vents i nclude o vertemperature and o v ervoltage
conditions, fan failure, or chassis intrusion. While monitoring, the BMC
maintains the non vola tile sensor data record r epository (SDRR), from
which run-time information can be retrie ved. The BMC pro vides an ISA
16 Maintaining and Troubleshooting the Gateway ALR 9200 Se rver
host interface to SDRR information, so softwa re running on the server can
poll and retrie ve the current status of the ha rdware. A sh ared registe r
interface is defined for this purpose.
SEL contents can be retrie ved after system failure for anal ysis b y field
service personnel using system management tools lik e Intel
Server Manager . Because the BMC is po w ered b y 5V_Standby, SEL (and
SDRR) information is also av ailab le via the interperipheral management
bus (IPMB). An emergency management board l ike the Intel LANDesk
server management module (SMM) board can obtain the SEL and make it
remotely accessib le using a LAN or telephone l ine connection.
During monitoring, the BMC performs the follo wing functions:
®
LANDesk®
• System board temperature and v oltage monitoring
• Processor presence monitoring and fault r esilient boot (FRB)
control
• System board fan failure detection and indicator c ontrol
• SEL interface management
• SDRR interface management
• SDR/SEL timestamp clock
• System board field replaceable unit (FR U) information interface
• System management watchdo g timer
• Periodic s ystem management interrupt (SMI) timer
• Front panel non-maskabl e interrupt (NMI) handling
• Event recei ver
• ISA host and IPMB interface management
• Secure mode control, front panel lock/unlock initiation, and video
blank and diskett e write protect monitor ing and control
• Sensor event initialization a gent
• W ake-on-LAN v ia Magic Packet support
• ACPI Support
• Emergency Management P ort (EMP) support
System Board Connect or s 17
ICMB Connector (J)
The intelligent chassis management bus ( ICMB) connector allo ws t he
connection of a system management component to monitor the chassis
characteristics including temperature , voltages, int rusion detection, and fan
speeds.
SMBus Connector (GG)
This connector supports an SMBus card that pro vides system management
functions.
F16 Expansion Connector (HH)
The F16 expansion connector allo ws y ou to connect a component to t he
F16 bus which communicates betw een the memory and I/O controller
(MIOC) and the PCI expansion brid ge (PXB).
External IPMB connector (JJ)
This connector allo ws you to connect an “external” de vice to the IPMB to
help determine the cause of a system failure from a re mote terminal.
SMM connector (KK)
The SMM connector allows y ou to connect a s ystem management module
to the system board to monitor the system and perf orm other system
management functions.
Back Panel I/O Connectors
Video Port Connector (L)
The onboard , integrated Cirrus Logic CL-GD5480 64-bit VGA chip
contains an SV GA controller th at is fully c ompatible with the V GA video
standard. The system board pro vides 2 MB of 10 ns onboar d video
18 Maintaining and Troubleshooting the Gateway ALR 9200 Se rver
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