User's manual
E5827
5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting
Congratulations
on purchasing your new AT&T product.
Before using this AT&T product, please read the Important safety instructions on pages 55-57 of this manual.
Please thoroughly read the user’s manual for all the feature operations
and troubleshooting information necessary to install and operate your new
AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111.
In Canada dial 1 (866) 288-4268.
Model # |
E5827 |
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Product name: |
5.8GHz corded/cordless telephone/answering system |
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Serial # |
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(found on the bottom of the telephone base) |
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Purchase date: |
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Place of purchase: |
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© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones.
You must install and charge |
STOP! |
See page 7 |
the battery before using the |
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telephone. |
for easy instructions. |
For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully:
•Use only the supplied rechargeable battery or replacement battery 2422 (SKU 23402, part number
89-0047-00-00) or equivalent. To order a replacement battery, visit our
website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
•Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check with local codes for special disposal instructions.
•Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
•Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materials such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and cause harm.
•Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.
•Observe proper polarity orientation between the battery and battery charger.
•Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to qualified service personnel for servicing.
User's manual
E5827
5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting
Table of contents |
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Getting started |
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Quick reference guide..................... |
2 |
Parts checklist..................................... |
4 |
Telephone base installation.......... |
5 |
Battery installation & charging... |
7 |
Wall mounting..................................... |
8 |
Belt clip & optional headset............. |
9 |
Telephone operation |
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Handset settings.............................. |
10 |
Base settings..................................... |
13 |
Basic cordless handset operation... |
15 |
Basic base operation..................... |
16 |
Options while on calls.................. |
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Intercom calls................................... |
19 |
Directories |
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Directories.......................................... |
22 |
Speed dialing.................................... |
23 |
New directory entries................... |
25 |
Directory search.............................. |
27 |
To dial or change an entry......... |
28 |
Answering system operation
Answering system operation..... |
37 |
Day & time announcements......... |
38 |
Outgoing announcements.......... |
39 |
Changing feature options........... |
40 |
Message playback........................... |
41 |
Recording & playing memos.......... |
42 |
Message counter displays........... |
43 |
Answering system mode............. |
44 |
Remote access................................. |
45 |
Appendix |
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Display screen messages lights... |
46 |
Indicator lights & alert tones....... |
47 |
Troubleshooting............................... |
48 |
Important safety instructions.... |
55 |
FCC part 68 & ACTA...................... |
58 |
FCC part 15........................................ |
60 |
Limited warranty............................. |
61 |
Technical specifications............... |
64 |
Index...................................................... |
65 |
Remote access wallet card........... |
66 |
Caller ID summary |
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Caller ID summary.......................... |
29 |
Caller ID memory............................ |
32 |
Call waiting............................................. |
36 |
Getting started
Quick reference guide
Cordless handset
SELECT
Press to store a programming option (pages 10-12), or to create a directory entry in memory (page 25).
CID/-VOLUME
When phone is idle, press CID to display caller ID information (pages 29-31). While entering names or numbers, press to move the cursor to the left. While programming, press to change menu item or value (pages 10-12). During a call, press
CID to adjust listening volume.
PHONE/FLASH
Press to make or answer a call (page 15). During a call, press to receive an incoming call if call waiting is activated (page 17).
HOLD
Press to place a call on hold. Press again to resume your call (page 17).
Feature menu
DIRECTORY |
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Feature menu |
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...............DIRECTORY |
Page 22 |
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SPEED DIAL.............. |
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RINGER |
Page 12 |
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DATE/TIME................ |
Page 11 |
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...............LANGUAGE |
Page 10 |
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DIR /VOLUME+
When phone is idle (not in use),
press DIR
to display directory entries (page 27). While entering letters in names, press to advance or press twice to enter space. While programming, press to change menu item or value (pages 10-12). During
a call, press DIR to adjust listening volume.
OFF/CLEAR
During a call, press to hang up. While using menus, press to cancel an operation, or exit the menu display.
INT/DELETE
While phone is idle, press to page base (page 19) or press and hold to delete all caller ID entries (page 35). While a caller ID entry is displayed, press to delete displayed entry (page 34).
REDIAL/PAUSE
Before dialing, press to display the last number called (page 15). While dialing or entering numbers into your directory, press to insert a foursecond dialing pause (page 26).
MENU/CHAN
Press to customize the handset’s operation (pages 10-12). During a call, press to switch to another channel if there is interference.
Using menus
Press CID/-VOLUME or DIR /VOLUME+ to scroll through menu items.
Press SELECT to select or modify a highlighted item.
Press OFF/CLEAR to cancel an operation, or exit the menu display.
Getting started
Quick reference guide
Telephone base
RINGER VOLUME: Adjust |
CONTRAST: Press to adjust |
switch on side of base (off, low, |
screen contrast. |
high). (page 14) |
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• INTERCOM/CID DEL: Press to delete displayed caller ID entry (page 34). While phone is idle, press to page handset (page 19), or press and hold to delete all caller ID entries (page 35).
• MENU: Press to customize the telephone’s operation (page 13).
• FLASH: During a call, press to receive an incoming call if call waiting is activated (page 17).
• REDIAL/PAUSE: Before dialing any numbers, press to display the last number called (page 16).
While dialing or entering numbers into your directory, press to insert a foursecond dialing pause (page 26).
• CLOCK: Press to review or set clock (page 38).
• SETUP: Press repeatedly to hear setup options (page 40).
• ANNC.: Press to review or record announcement; press again to quit (page 39).
• RECORD: Press to record a memo (page 42) or after pressing ANNC. to record an outgoing announcement (page 39).
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PLAY/STOP: Press to start or stop message playback (page 41).
•DELETE: Press to delete message currently playing, hold to delete all old messages (page 41).
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ANSWER ON: Press to turn answering system on or off (page 44).
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REPEAT: Press to repeat message, press twice to play previous message (page 41).
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SKIP : Press to skip message (page 41).
• CLEAR: While using menus, press to cancel an operation, or exit the menu display.
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CID: Press when phone is idle to display caller ID information (page 32). While entering numbers or letters, press to move the cursor to the left.
•SELECT: Press to store a programming option (page 13), or to create a directory entry in memory (page 25).
•DIR
: Press when phone is idle to display directory entries. While entering or modifying names, press to advance cursor.
•DISP DIAL: Press to dial number currently displayed.
•HOLD: Press to place
call on hold. Press again to resume call (page 17).
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VOLUME : During a call, press or to adjust listening volume (page 17).
• MUTE: Press to silence microphone, press again to resume your conversation (page 17).
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SPEAKER: Press to activate the Clearspeak™ dial-in-base speakerphone. The Clearspeak™ speakerphone allows clear, hands-free communications when you are positioned near the telephone base.
Getting started
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.
Check to make sure the telephone package includes the following. The model number of your telephone can be found on the label located on the bottom of the telephone base.
User's manual
E5827
5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting
Quick start guide
E5827
5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting
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User's manual |
Quick start guide |
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Telephone base |
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Cordless handset |
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Base handset |
Handset cord |
Charger for cord- |
Battery for cord- |
Battery compart- |
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less handset |
less handset |
ment cover |
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Power adapter for |
Power adapter for |
Belt clip for cord- |
Telephone line cord |
telephone base |
handset charger |
less handset |
(1 long, 1 short) |
Getting started
Telephone base installation
Choose a central location close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
Avoid placing the telephone base too close to:
•Communication devices such as: personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11) or other cordless telephones.
•Excessive heat sources.
•Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.
•Excessive dust sources such as a workshop or garage.
•Excessive moisture.
•Extremely low temperature.
•Mechanical vibration or shock such as on top of the washing machine or work bench.
Getting started
Telephone base installation
1. Plug the small end of the larger power adapter into the power jack at the bottom of the telephone base.
2. Plug one end of the |
3. Route cords through |
telephone line cord into |
slots. |
the telephone jack at the |
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bottom of the telephone |
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base. |
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DSL filter |
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(Optional for DSL users, see number |
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four in the note section, below.) |
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Telephone line cord |
4. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.
5. Plug the other end of the telephone line cord into a telephone jack.
6. Plug one end of the coiled handset cord into the
jack at the bottom of the telephone base. Plug the other end of the coiled cord into the base handset.
NOTES:
1. Use only the power adapter supplied with this product or equivalent. To order a replace-
ment power adapter, visit our website at www.telephones.att. com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
2.Be sure to use an electrical outlet not controlled by a wall switch.
3.This power adapter is intended to be correctly oriented in a vertical or floor mount position.
4.If you receive high speed internet through your telephone line (commonly referred to as DSL), and you are experiencing interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL service provider for a DSL filter.
Getting started
Battery installation & charging
After installing the battery, you may be able to make or receive short calls. For best performance, place the handset in charger to charge for 16 hours before use.
You can keep the battery charged by returning the handset to the charger after use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about five hours, and the standby time is approximately six days. Actual battery life depends on usage conditions and age of battery.
1. Plug the small end of the smaller power adapter into the jack on the underside of the charger, then route the cord through the slot as shown.
2. Plug the large end of the smaller power adapter into an electrical outlet not controlled by a wall switch.
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3. Insert the plug as indi- |
4. Place the bat- |
5. Slide the bat- |
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cated. Be sure to securely |
tery and wires |
tery compart- |
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insert the plug, making |
inside the com- |
ment cover up |
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sure that it matches the |
partment. |
until it clicks. |
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color-corded label inside |
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the battery compartment. |
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6. You may be able to make or receive |
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short calls. For best performance, place |
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the handset in charger to charge for at |
To replace the battery, |
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least 16 hours before first use. |
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press in and downward |
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on the tab of the bat- |
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BATTERY LOW |
NEEDS RECHARGING |
tery compartment to |
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open the battery com- |
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then |
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cover. Lift |
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10:08AM |
02/14 |
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out |
the |
old battery |
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and disconnect it from |
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Battery low indicator |
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the |
handset. Follow |
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the |
instructions on |
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Return the handset to the |
this page to install and |
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charger to recharge when this |
charge the new battery. |
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symbol flashes and the hand- |
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set beeps or when the hand- |
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set screen displays NEEDS |
NOTE: Under normal conditions, the |
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RECHARGING. |
battery should last approximately one year. |
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This may vary depending on usage. |
Caution: Use only the supplied rechargeable battery or replacement battery 2422 (SKU 23402, part number 89-0047-00-00) or equivalent. To order a replacement battery, visit
our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Getting started
Wall mounting
The telephone base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
1.Connect the telephone line cord and power adapter to the jacks on the bottom of the telephone base.
2.Grasp and squeeze to open hinged wall mount, then rotate wall mount and lock in place.
3. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack.
4. Press the pegs firmly and slide them down so the telephone base is held securely on outlet mounting pegs.
5. Remove handset telephone base tab, rotate and replace to hold corded handset securely in place when telephone base is mounted on the wall.
Getting started
Belt clip & optional headsett
Install belt clip as shown below (if desired).
To release belt clip from handset, lift one side of the belt clip out of the notch.
Snap belt clip into notches on both sides of handset.
For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.5 mm headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Plug 2.5mm headset into jack on side of handset (beneath small rubber flap).
NOTE: If the sound quality of the headset is unsatisfactory, try unplugging it, and firmly plugging it in again.
Telephone operation
Handset settings
You can change settings to program how the cordless handset works.
• Press MENU/CHAN, then use the 
CID/-VOLUME or DIR
/VOLUME+ buttons to scroll to the feature you want to change. Press SELECT to select the displayed item.
• Press 
OFF/CLEAR anytime to cancel an operation and exit the menu display.
Follow the steps below to program the cordless handset. To stop anytime, press 
OFF/CLEAR. If the telephone rings, programming stops automatically so you can answer the call.
LANGUAGE |
Choose handset language |
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In this menu you can select the language used in |
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all menus and screen displays. |
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• Press MENU/CHAN to begin programming. |
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• |
Press |
CID/-VOLUME or DIR /VOLUME+ until |
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the screen displays LANGUAGE. |
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• |
Press SELECT to see the current setting flashing. |
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• |
Press |
CID/-VOLUME or DIR /VOLUME+ to |
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scroll through the available options of ENGLISH, |
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ESPANOL and FRANCAIS. |
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• |
Press SELECT to select the displayed language |
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and exit. |
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10
DATE/TIME
10:08AM 02/14
Telephone operation
Handset settings
Set handset date and time
The handset displays the date and time when idle. You can set the time manually, or you can allow it to be set automatically with incoming caller ID information. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company (page 29).
•Press MENU/CHAN to begin programming.
•Press 
CID/-VOLUME or DIR
/VOLUME+ until the screen displays DATE/TIME. Press SELECT to confirm.
•The month in the displayed date starts to flash.
Use 
CID/-VOLUME or DIR
/VOLUME+ to scroll through the numbers 1 (for January), 12 (for December). Press SELECT when the appropriate month is flashing.
•The date starts to flash. Use 
CID/-VOLUME or DIR
/VOLUME+ to scroll through the numbers 01-31. Press SELECT when the appropriate date is flashing.
•The hour starts to flash. Use 
CID/-VOLUME or DIR
/VOLUME+ to scroll through the numbers 1-12. Press SELECT when the appropriate hour is flashing.
•The minute starts to flash. Use 
CID/-VOLUME or DIR
/VOLUME+ to scroll through the numbers 00-59. Press SELECT when the appropriate minute is flashing.
•AM/PM starts to flash. Use 
CID/-VOLUME or DIR
/VOLUME+ to alternate between AM and PM. Press SELECT when the appropriate option is flashing, save the selection and exit.
NOTES:
1.You can choose to set the time manually, or you can allow it to be set automatically with incoming caller ID information. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company.
2.Caller ID will not set the year. See page 38 for instructions on how to set the year.
11
Telephone operation
Handset settings
RINGER: 1
OFF LOW HIGH
Selectable handset ringer melodies
This feature allows you to choose one of four ringing tones (1-4) or turn the ringer off. Use the
CID/-VOLUME or DIR
/VOLUME+ button to hear an example of each ringer tone, then press SELECT to select the one you prefer.
•Press MENU/CHAN to begin programming.
•Press 
CID/-VOLUME or DIR
/VOLUME+ until the screen displays RINGER: and setting.
•Press SELECT to change current setting.
•Press 
CID/-VOLUME or DIR
/VOLUME+ to display 1, 2, 3, 4, or OFF. You will hear a sample of each ringer tone.
•Press SELECT to select the displayed ringer tone and exit.
Set handset ringer volume
•Press and hold 
CID/-VOLUME or DIR
/VOLUME+ for about two seconds.
•When the screen displays OFF LOW HIGH, the current setting will flash.
•Press 
CID/-VOLUME or DIR
/VOLUME+ to select your preference.
•Press SELECT, 
OFF/CLEAR, or MENU/CHAN to confirm and save your selection, and exit to idle mode.
NOTES:
1.The cordless handset can be temporarily muted by pressing 
OFF/CLEAR during incoming ringing. The next call will ring normally.
2.If you choose OFF, the cordless handset ringer will be turned off, and the screen will display RINGER OFF and 
when the cordless handset is idle. If there are any un-reviewed calls, the
screen will displays XX MISSED CALLS and 
instead of RINGER OFF and 
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3. When the volume level is at the HIGH or OFF setting, you will hear two alert beeps.
12
LANGUAGE
DIAL MODE: TONE
NOTES:
1.The dial mode setting affects both the telephone base and the handset.
2.During a power failure, only the corded handset can be used to make and answer calls. The dial mode will default to pulse dial. To change to
tone dial temporarily, press TONE* on the telephone base (page 18). When the power is restored, the dial mode will return to the programmed setting.
Telephone operation
Base settings
You can change settings to program how the telephone base works.
Follow the steps below to program the telephone base. To stop at any time, press CLEAR. If the telephone rings, programming stops automatically so you can answer the call.
Telephone base language
At this menu you can select the language used in all menus and screen displays.
•Press MENU to begin programming.
•Press CID
or DIR
until the screen displays
LANGUAGE.
•Press SELECT to change current setting.
•Press CID
or DIR
to scroll through the available options of ENGLISH, ESPANOL and FRANCAIS.
•Press SELECT to select the displayed language and exit.
Dial mode
At this menu you can choose tone or pulse dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch-tone dialing service.
•Press MENU to begin programming.
•Press CID
or DIR
until screen displays DIAL MODE and setting.
•Press SELECT to change current setting.
•Press CID
or DIR
to display TONE or
PULSE.
•Press SELECT to select displayed dial mode and exit.
13
Telephone operation
Base settings
Base ringer volume
The base ringer volume can be set to OFF, LOW, or HI, by adjusting the switch on the left side of the telephone base. This switch affects only the telephone base ringer volume, the handset ringer volume remains unchanged.
Contrast adjustment (telephone base only)
There are four levels of contrast on the screen of the telephone base which can be adjusted to suit different viewing angles for both desktop use or wall mounting. Press CONTRAST on the telephone base to adjust the contrast on the screen.
14
PHONE ON 00:49
5201314
Telephone operation
Basic cordless handset operation
Making and answering calls
To answer an incoming call, press 
PHONE/FLASH (or any key except 
OFF/CLEAR, 
CID/-VOLUME or DIR
/VOLUME+). If you have caller ID service, the caller’s number and name will appear on the display screen after the first or second ring (see page 29 for caller ID features and options).
To make a call, press 
PHONE/FLASH, then dial a number. Press 
OFF/CLEAR or place in charger to hang up.
To preview numbers before dialing, enter num-
bers first, then press 
PHONE/FLASH to dial. Press 
CID/-VOLUME then INT/DELETE anytime
to make corrections when entering numbers.
Last number redial
Press REDIAL/PAUSE on the cordless handset to display the last number called (up to 32 digits). To dial the number displayed, press 
PHONE/FLASH. You can also press 
PHONE/FLASH and then REDIAL/PAUSE to dial the last number called without previewing it. To delete this number, press REDIAL/PAUSE twice. This will clear the redial memory and leave it blank.
Ring silencing
The cordless handset ringer can be temporarily turned off by pressing 
OFF/CLEAR when there is an incoming call. You can answer the call, or let the caller leave a message. This will silence the ringer without disconnecting the call. If your answering system is on, the caller will be asked to leave a message (page 37). The next call will ring normally.
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Lift corded handset, or press
SPEAKER
SPEAKER 00:09
12345678901
Redial
Telephone operation
Basic base operation
Making and answering calls
To answer a call, lift the corded handset, or press 
SPEAKER. If you have caller ID service, the caller’s number and name will appear on the display screen after the first ring (see page 29 for caller ID features and options).
To make a call, lift the corded handset, (or press 
SPEAKER) then dial a number.
To preview numbers before dialing, first enter telephone number. Press 
CID then INTERCOM/CID DEL to make corrections if necessary.
When the number is entered, press DISP DIAL to activate the speakerphone and dial automatically. You can continue using the speakerphone, or lift the corded handset to switch to the corded handset.
To hang up, replace the corded handset or press 
SPEAKER on the base.
NOTE: Press 
SPEAKER to activate the Clearspeak™ dial-in-base speakerphone. The Clearspeak™ speakerphone allows clear, hands-free communications when you are positioned near the telephone base.
Last number redial
Press REDIAL/PAUSE on the telephone base to display the last number called (up to 32 digits). To dial the number displayed, press DISP DIAL to activate the speakerphone and dial automatically. You can also call a redial number by pressing
SPEAKER and then REDIAL/PAUSE. You can continue using the speakerphone, or lift the corded handset to switch to the handset.
To delete the displayed number, press REDIAL/PAUSE again. This will clear the redial memory and leave it blank.
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Volume
Flash 
Hold
Channel
Flash
Hold
Volume
Mute
Speaker
Telephone operation
Options while on calls
To adjust volume
Press 
CID/-VOLUME or DIR
/VOLUME+ buttons on the cordless handset or the 
VOLUME button on the telephone base to adjust listening volume.
Call waiting
If you subscribe to a call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press 
PHONE/FLASH on the cordless handset or FLASH on the base to put your current call on hold and take the new call. You can press 
PHONE/FLASH on the cordless handset or FLASH on the base anytime to switch back and forth between calls.
Hold
Press HOLD to place a call on hold.
When a call is on hold, resume the conversation on the cordless handset by pressing HOLD or 
PHONE/FLASH. Resume a conversation at the telephone base by lifting the handset or pressing 
SPEAKER or HOLD on the telephone base.
When a call is on hold, you can place either the corded handset in telephone base or the cordless handset in charger, and retrieve the call from another telephone.
Mute
While using the telephone base, you can press MUTE to silence the microphone during a conversation. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE again to resume conversation.
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SCANNING...
Phone
Speaker
Telephone operation
Options while on calls
Channel (cordless handset only)
If a call is noisy, unclear or if words fade out, press MENU/CHAN on the cordless handset to scan for a better communication channel between the handset and the telephone base.
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing TONE*. This can be useful if you need to send tone signals for access to answering systems or long-distance services.
After you hang up or press FLASH on the base to access services with your local telephone service provider, the telephone automatically returns to dial pulse (rotary) service.
Three-way conference calls
During a call, someone at the telephone base or another handset can join in the conversation.
•On the cordless handset: Press 
PHONE/FLASH to join a conversation begun at the telephone base.
•At the telephone base: Lift the handset (or press 
SPEAKER) to join a conversation begun at the cordless handset.
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