AT&T EP5962 User Manual

91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 1

SPEAKER

User Manual (Part 2)

5.8 GHz 2-Line

Corded/Cordless

Answering System EP5962

with Caller ID & CallWaiting

VOLUME

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You must install and	See page 8
charge the battery before
using the telephone	STOP! for easy instructions

For customer service or product information, visit our web site at

www.telephones.att.com

or call 1-800-222-3111

Please also read

Important Product Information

Enclosed in product package

Add new handsets to make your phone more versatile (see page 41)

Your telephone can accommodate up to eight cordless handsets. You can add new handsets (AT&T model EP590-2 sold separately) at any time, but each must be registered with the base before use.

The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3, 4, etc.) up to a maximum of eight handsets.

NOTE: In normal operating conditions, up to four handsets at a time can be used. The number of handsets that can be used may be reduced if a handset is experiencing interference or is almost out of range.

Handset 1

Handset 2

Handset 3

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User Manual (Part 2)

5.8 GHz 2-Line

Corded/Cordless

Answering System

EP5962

Table of contents
Getting Started
Quick reference ...................................	2
Parts checklist .......................................	4
Before you begin ..................................	5
Telephone base installation................	6
Battery & charger installation............	8
Belt clip & accessories.........................	9
Telephone Operation
Basic handset operation ...................	10
Basic base operation .........................	12
Options while on calls ......................	14
Intercom calls .....................................	16
Conference calls.................................	17
Handset settings.................................	18
Base settings........................................	19
Directories
Handset and base directories .........	20
New directories entries...................	21
Directories search.............................	22
To dial, delete or change entries ...	23
Caller ID Logs
How Caller ID works .......................	24
To review your call log ...................	25
To dial a call log entry ......................	26
Messages with Caller ID...................	27

Answering System Operation

Answering system operation ..........	28
Day and time announcements ........	29
Outgoing announcements................	30
Message playback ...............................	31
Answering mode................................	32
Number of rings before answer.....	33
Audible message alert.......................	34
Recording and playing memos ........	35
Change security code .......................	36
Remote access....................................	37
Appendix
Display screen status icons..............	38
Display screen messages ..................	39
Alert tones & indicator lights..........	40
Adding new handsets ........................	41
Replacing a handset ...........................	42
Re-Registering a handset..................	43
Charging a spare battery..................	44
In case of difficulty .............................	45
INDEX..................................................	47
Technical specifications ....................	49
Spare remote access card................	50

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Getting Started

Quick reference guide

Handset

Softkeys

Press a softkey to select an item displayed just above the key.

L1/Flash, L2/Flash

Press LINE 1 to make or answer a call on	RDL MENU CID
line 1.
Press LINE 2 to make or answer a call on
line 2.

During a call, press FLASH to receive an incoming call, if Call Waiting is activated or use for other features requiring FLASH (see page 14).

Speaker	SPE	V
	AK	UM
	ER	OL

Press to activate handset speakerphone. Press again to switch to normal handset use (earpiece).

Off/Clear

During a call, press to hang up.

While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.

Xfer/Intercom

Press to transfer a call or initiate an intercom conversation (see pages 11 &

16).

Volume

Press to adjust voice volume or control the handset ringer volume while ringing.

Screens

	ID Logs	Main Menu		Setup Handset
	page 24)	Directory	See page 20	Ringers	See page 18
		Mailboxes................	See page 28	Low Batt Tone ........	See page 18
HANDSET 1		Setup handset	See menu	Keypad Tone	See page 18
RDL MENU	CID	Register ..................	See page 41	Contrast ..................	See page 18
				Rename ..................	See page 18
Menus

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Getting Started

Quick reference guide

Base/Speakerphone

Telephone function keys

Answering system function keys

			Telephone function keys (see pages 12-19)
RDL	MENU	CID	SOFTKEYS ............	Press to select item displayed just above the key.
			CLEAR....................	Press to exit current menu or clear an entry.
			INTERCOM/
			TRANSFER ............	Press to begin intercom call or transfer external call.

	MUTE ......................	Press to silence microphone; press again to resume.
	FLASH ....................	During a call, press to receive an incoming call, if
	VOLUME	Call Waiting is activated.
		Press to adjust speakerphone listening volume or control
	HEADSET	the base ringer volume while ringing.
		Press to activate headset.
	LINE 1 ....................	Press, then lift handset to make or answer a call on line 1.
	LINE 2 ....................	Press, then lift handset to make or answer a call on line 2.
	SPEAKERPHONE	Press to turn speakerphone on or off (begin or end a call).

Answering system function keys (see pages 28-37)

LINE 1 ......	Press to turn LINE 1 on or off.
LINE 2 ......	Press to turn LINE 2 on or off.
................	Press to record a memo, phone conversation or outgoing
	announcement.
..................	Press to delete messages.
LINE ....1 Press to play or stop playing Mailbox 1.
LINE ....2 Press to play or stop playing Mailbox 2.
SKIP ..................	Press to repeat current message or hear previous message.
	Press to hear next message.

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Getting Started

Parts checklist

Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

Charger power adapter

Base handset	Telephone base
Cordless	Handset charger
handset	Base
	power
	adapter

Battery pack

Telephone line cords (2)

Battery compartment cover

Belt clip

Handset cord

4

LINE 1/LINE 2

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Getting Started

Before you begin

About Caller Identification

Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.

Contact your telephone service provider if:

•You have both Caller ID and Call Waiting, but as separate services (you may need combined service).

•You have only Caller ID service, or only Call Waiting service.

•You don’t subscribe to any Caller ID or Call Waiting services.

You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas.

Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

See Caller ID Operation, beginning on page 24, for more details about how these features work.

Telephone operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, install the telephone base away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens.

If you receive a call while you are out of range, the handset might not ring — or if it does ring, the call might not connect when you press LINE 1/LINE 2. Move closer to the base, then press to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing OFF, your phone will be left “off the hook.” To hang up properly, walk back toward the telephone base, periodically pressing OFF until the call is disconnected.

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Getting Started

Telephone base installation (2-line jack)

If you have a 2-line wall jack, install the base as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

Line 1 + Line 2

Connect the black line cord to jack

labeled LINE 1/L1+L2.

Plug base power cord transformer into electrical outlet.

Connect handset cord to corded handset.

Line identification

To identify phone lines, press SPEAKERPHONE, then call one of your telephone numbers. If you hear a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called.

NOTE: Use only the power cord supplied with this product.

If you need a replacement, call 1-800-222–3111.

Be sure to use an electrical outlet not controlled by a wall switch.

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Getting Started

Telephone base installation (separate line jacks)

If you have separate wall jacks for each line, install the base as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

Line 1

Line 2

Connect black line cord to jack labeled LINE 2.

Plug base power cord transformer into electrical outlet.

Connect handset cord to base handset.

Connect clear line cord to jack labeled

LINE 1/L1+L2.

Line identification

To identify phone lines, press SPEAKERPHONE, then call one of your telephone numbers. If you hear a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called.

NOTE: Use only the power cord supplied with this product.

If you need a replacement, call 1-800-222–3111.

Be sure to use an electrical outlet not controlled by a wall switch.

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Getting Started

Battery & charger installation

Installation of Battery Pack in Handset

Follow the steps below:

1.Remove the battery compartment cover by pressing on the indentation and sliding downward. Place the new battery pack in the handset with the positive and negative poles aligned in the battery compartment.

2.Replace the battery cover by sliding it upwards.

3.Place the handset in its charger, and allow it to charge for at least 10-12 hours. After initial charge, a maintenance charge of 8 hours should be sufficient.

Insert supplied battery.

Charging of the Handset Battery Pack

Caution: Use only supplied rechargeable battery (model 102) or AT&T replacement battery model 103.

The cordless handset is powered by a rechargeable battery pack. It charges automatically whenever the handset is in its charger. You should charge the battery pack for at least 10-12 hours when you first receive your phone. Average talk time on a fully charged battery is about 8 hours depending on environmental conditions. The battery charge will last for about 4.5 days if you don't use the phone.

You will know the battery pack needs charging when :

•The low battery message is displayed. OR

•The handset seems completely dead, the LCD is completely clear and does not respond when you press the keys.

		Plug power cord into jack
	LOW	on underside of charger,
		then plug A.C. plug into
	BATTERY
		electrical outlet.

DID YOU KNOW?

An optional spare battery pack can be kept charged in the base for quick replacement when a handset battery becomes depleted and for power failure operation (see page 44).

Place handset in charger for 12 hours before first use.

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Getting Started

Belt clip & accessories

Install belt clip as shown below if desired.

For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.

Snap belt clip into notches on side of handset. Rotate and pull to remove.

Use DATA port at back of phone to connect fax or modem if desired (data port uses Line 2 only).

Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap) or base.

S

P

EAKER

VOLUME

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SPEAKE	LUME
R	VO

HANDSET 1

RDL

MENU

CID

M

VOL HOLD MUTE

Telephone Operation

Basic handset operation

Making and answering calls

To answer an incoming call, press LINE 1 or LINE 2. Press LINE 1 or LINE 2 to make a call on Line 1 or Line 2, then dial a number. Press OFF/CLEAR to hang up.

To preview before dialing, enter digit(s) first, then press LINE

1 or LINE 2 to dial. Press OFF/CLEAR to make corrections as you enter the telephone number.

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call, press SPEAKER, then dial a telephone number. During a call you can press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press OFF to hang up.

Last number redial

digits

then press to delete

this number from the redial memory, or SELECT and then SAVE to copy the number into your directory (see page 21).

Mute

During a conversation, select MUTE to silence the microphone. You will see MICROPHONE MUTED in the display. You will be able to hear, but your caller will not be able to hear you until you select MUTE again to resume speaking.

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H

VOL

HOLD

MUTE

SPEAKE	LUME
R	VO

BASE 0

HANDSET2 2

HANDSET3 3

^ OK V

Telephone Operation

Basic handset operation

Hold

During a conversation, select HOLD to place a call on hold. CALL ON HOLD will be displayed for 4 seconds and an H will appear in the upper left corner of the display. Press the corresponding key (LINE 1 or LINE 2) to resume the call.

NOTE: If the call is not resumed in five minutes the set will ring. The display will show CALL ON HOLD RING BACK!. If the RING BACK is not answered

in 30 seconds, the call will end.

If you are on a call on the other line, your call will not be interrupted by the RING BACK for the held line. The call on the held line will end in five minutes with no warning.

Call transfer

During a conversation you can transfer the call to the base or to another handset.

Press XFER to display a list of handsets and base. Use

the^Vbuttons to highlight the set you want, then select OK to transfer the call to the remote set. A person at the remote set can press LINE 1, LINE 2, or the INTERCOM/TRANSFER button to receive the transferred call.

NOTE: If the transferred call is not answered in 30 seconds, the call will be returned to the originating handset. Thirty seconds later, the display of the

originating handset will show CALL ON HOLD RING BACK!. If the RING BACK is not answered in 30 seconds, the call will end.

You can announce to the base or to another handset that you will transfer the call to them by selecting HOLD and then pressing XFER. This will send an intercom signal. When the intercom call is answered, you can talk privately. After the intercom call ends (by pressing OFF on the handset or INTERCOM on the base), the call will be transferred.

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Telephone Operation

Mute

Headset

Speakerphone

Basic base operation

Making and answering calls

To answer a call, lift the corded handset, press SPEAKERPHONE, or press HEADSET (if a headset is connected).

To make a call, lift the corded handset, press SPEAKERPHONE or press HEADSET, then dial a number. You may choose a line by pressing LINE 1 or LINE 2 before or after you choose your calling method.

To preview a telephone number before dialing, enter digits before choosing your calling method.

Press CLEAR to make corrections as you enter digits.

To hang up, replace the corded handset, press SPEAKERPHONE or press HEADSET.

BASE

RDL

MENU

CID

M

VOL HOLD MUTE

DID YOU KNOW?

You can record up to four minutes of a phone conversation (see page 35 for more detail).

Last number redial

Select RDL to view the last 5 numbers called (up to 32

digits each). Use the ^Vbuttons to highlight a number, then press LINE 1 or LINE 2 to dial. Select SELECT then ERASE to delete this number from the redial memory, or SELECT and then SAVE to copy it into your directory (see page 21).

Mute

During a conversation, select MUTE to silence the microphone. You will see MICROPHONE MUTED in the display and the MUTE indicator will light. You will be able to hear, but your caller will not be able to hear you until you select MUTE again to resume speaking.

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H

VOL HOLD MUTE

Telephone Operation

Basic base operation

Hold

select HOLD to place a call on HOLD will be displayed for 4 seconds and

in the upper left corner of the display. corresponding key (LINE 1 or LINE 2) to

resume the call.

NOTE: If the call is not resumed in five minutes the set will ring. The display will show CALL ON HOLD RING BACK!. If the RING BACK is not

answered in 30 seconds, the call will end.

If you are on a call on the other line, your call will not be interrupted by the RING BACK for the held line. The call on the held line will end in five minutes with no warning.

Call transfer

During a conversation you can transfer the call to a handset. Press TRANSFER to display a list of handsets. Use the

^Vbuttons to highlight the set you want, then select OK to transfer the call to the remote set.

NOTE: If the transferred call is not answered in 30 seconds, the call will be returned to the base. Thirty seconds later, the base display will show

CALL ON HOLD RING BACK!. If the RING BACK is not answered in 30 seconds, the call will end.

You can announce to the handset that you will transfer the call to them by selecting HOLD and then pressing XFER. This will send an intercom signal. When the intercom call is answered, you can talk privately. After the intercom call ends (by pressing OFF on the handset or INTERCOM on the base), the call will be transferred.

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Line 1	RDL	MENU CID	Line 2
Flash			Flash

Volume

Flash

Volume

Telephone Operation

Options while on calls-Handset and Base

To adjust volume

Press VOLUME button(s) on the handset or the base to adjust listening volume. On the base, each button press raises or lowers the volume by one level. The handset volume button increases the volume. When it is at the loudest level, you will hear a series of beeps and the next press will take the volume back to the lowest level. Select OK when you are done.

Note: You can also use the VOL softkey and then - or + to adjust the volume.

Call waiting

If you have Call Waiting service, you will hear a beep if someone calls while you are already on a call. Press the FLASH button for the line in use to put your current call on hold and take the new call. You can press FLASH at any time to switch back and forth between calls.

Ring silencing

Press CLEAR while the phone is ringing to silence the ringer temporarily. You can still answer, or let the caller leave a message. The next phone call will ring normally.

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