At&t ML17929 User Manual

Name: At&t ML17929
Brand: At&t
SKU: 2540962
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User’s manual

ML17929

Two-line corded telephone with caller ID/call waiting

Congratulations

on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on page 49 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Model number: ML17929

Type: Two-line corded telephone with caller ID/call waiting

Serial number:___________________________________________________________

Purchase date:___________________________________________________________

Place of purchase:

Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.

Compatible with Hearing Aid T-Coil

TIA-1083

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Clearspeak™ is a trademark of Advanced American Telephones.

© 2011 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Telephone base	Handset with coiled	Power adapter
	handset cord

Telephone line cords: clear	Mounting bracket
(2-conductor) and black (4-conductor)

User’s manual

ML17929

Two-line corded telephone with caller ID/call waiting

Quick start guide

ML17929

Two-line corded telephone with caller ID/call waiting

Replacement	User’s manual	Quick start guide
directory card

User’s manual

ML17929

Two-line corded telephone with caller ID/call waiting

Table of contents
Getting started
Quick reference guide...............................	2
Telephone installation...............................	4
Telephone base installation..............	4
Data port..........................................................	7
Installation options.....................................	8
Tabletop to wall installation.............	8
Wall to tabletop installation..........	10
Optional headset......................................	12
Directory card.............................................	12
Menu setup
Telephone settings...................................	13
Menu overview......................................	13
Set date and time...............................	14
Set the primary line...........................	14
Choose the preferred mode..........	15
LCD backlight........................................	15
Ringer volume.......................................	16
Language.................................................	16
Set home and local area codes...	17
Voicemail indicator settings................	18
Voicemail indicator.............................	18
Clear voicemail indication...............	18
Turn COVM (central office
voicemail) on or off......................	19
Telephone operation
Basic operation..........................................	20
Making, answering or ending
a call ...................................................	20
On hook dialing (predialing)..........	21
ClearspeakTM dial-in-base
speakerphone..................................	21

Switching between the handset,
headset and speakerphone......	21
Redial.........................................................	22
Options while on calls...........................	23
Volume control.....................................	23
Flash/call waiting................................	23
Mute...........................................................	23
Hold............................................................	23
Switching between lines..................	24
Conference calls..................................	24
Chain dialing..........................................	25
Line power mode (no AC power).....	26
To make a call during a power
failure...................................................	26
To answer a call during a power
failure...................................................	26
Speed dial
Speed dial memory overview.............	27
Speed dial operation...............................	28
Storing a number in a speed dial
location...............................................	28
Reviewing a speed dial number...	28
Editing a speed dial number..........	29
Turn auto speaker on or off...........	29
Dialing a speed dial number.........	30
Deleting a speed dial number......	30
Directory
About the directory.................................	31
Directory memory capacity............	31
Character chart....................................	31
Create directory entries........................	32
Creating a directory entry...............	32

Reviewing directory entries............	33
Searching by name.............................	33
Review the directory...............................	33
Dial, delete or edit
directory entries..................................	34
Display dial.............................................	34
Deleting directory entries...............	34
Editing directory entries...................	34
Caller ID
About caller ID...........................................	35
Information about caller ID with
call waiting.......................................	35
How caller ID history (call log)
works...................................................	36
Caller ID operation...................................	37
Memory match ....................................	37
Missed calls indicator........................	37
Reviewing call history.......................	37
Dialing options......................................	38
Display dial.............................................	38
Deleting call history entries...........	38
Saving a call history entry to
the directory....................................	39
Saving a call history entry to a
speed dial location.......................	40
Reasons for missing caller ID
information.............................................	41
Appendix
Indicator lights and alert tones.........	42
Indicator lights......................................	42
Alert tones..............................................	42
Screen display messages......................	43
Troubleshooting.........................................	44
General product care..............................	48
Important safety information..............	49
Safety information..............................	49
Especially about corded
telephones........................................	49
FCC and ACTA information..................	50
Part 15 of FCC rules................................	52
Industry Canada........................................	52

Limited warranty.......................................	53
Technical specifications.........................	55
Index
Index................................................................	56

Getting started

Installation preparation

You must install the power adapter before using the telephone.

See pages 5-6 for easy instructions.

If you subscribe to high speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between each telephone line cord and telephone wall jack (pages 5 and 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the telephone base display - remove it before use.

For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Getting started

Quick reference guide

CID/

While in a menu,

Press to display call history information when the

press to scroll up

telephone is idle (page 37).

or down.

When entering numbers or names, press to move the

cursor to the left.

/DIR

line 1, line 2

Press to enter

the directory

Press to make or

when the

answer a call on

telephone is

the selected line

idle (page 33).

(page 20).

When entering

Conf

numbers or

Press to initiate a

names, press to

move the cursor

three-way conference

to the right.

call (page 24).

hold

Press to place a call

on hold (page 23).

MENU/ENTER

redial

Press to enter the

Press to dial the last number

main menu (page 13).

dialed when the telephone is off

hook (page 22).

While in a menu,

When the telephone is idle,

press to choose an

item, or save an entry

press to display the last five

or setting.

numbers dialed. You can choose

to dial a displayed number

CANCEL

(pages 22).

Press to cancel an operation

FLASh

and go back to the previous

menu (page 13).

During a call, press to answer an

Press and hold to return to

incoming call when you receive a

idle mode (page 13).

call waiting alert (page 23).

Pause

REMOVE

Press to delete the displayed

Press to insert a two-second dialing pause in

directory, or call history entry (pages

a number stored in the speed dial memory

34 and 38).

or directory (pages 28 and 32).

While entering numbers or names,

press to backspace and erase a digit

or character (pages 28 and 32).

Getting started

Quick reference guide

vol+

When the telephone is idle, press to increase the ringer volume for both lines (page 16).

During a call, press to increase the listening volume (page 23).

When a line is ringing, press to increase the ringer volume of that line temporarily (page 16).

vol-

While the telephone is not in use, press to decrease the ringer volume for both lines (page 16).

During a call, press to decrease the listening volume (page 23).

When a line is ringing, press to decrease the ringer volume of that line temporarily (page 16).

HEADSET

Press to activate the headset when a corded headset is connected (page 20).

MUTE

During a call, press to mute the microphone (page 23).

Speed dial keys

Press to dial or review a stored speed dial number when the telephone is idle (pages 28 and 30).

SPEAKER

Press to turn the base speakerphone on or off (page 20).

lower

Press to enter the lower locations of the speed dial keys (page 27).

Getting started

Telephone installation

Telephone base installation

1. Install the mounting bracket for tabletop use.

Option 1: To install your telephone in a low tabletop position, insert the fixed tabs of the mounting bracket into the slots labeled a . Press the flexible tabs into the slots labeled b until they click into place.

Mounting bracket

9V AC POWER

Option 1: Low tabletop position

Option 2: To install your telephone in a high tabletop position, insert the fixed tabs of the mounting bracket into the slots labeled b . Press the flexible tabs into the slots labeled a until they click into place.

Mounting bracket

9V AC POWER

Option 2: High tabletop position

Plug the other end of the black telephone line cord (4-conductor) into the wall jack.

Getting started

Telephone installation

2. Connect the telephone line cord(s) and the power cord to the telephone base.

If you subscribe to high speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Option 1: If you have a two-line wall jack, install your telephone base as shown below.

L1+L2

If you have DSL high speed Internet service, a DSL filter (not included) is required.

Plug one end of the black telephone line cord (4-conductor) into the jack labeled

LINE 1/L1+L2 on the back of the telephone base.

Plug the small end of the power adapter into the power jack on the back of the telephone base.

NOTES:

9V AC POWER

Plug the other end of the coiled handset cord into the jack at the left side of the telephone base.

Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.

One end of the coiled telephone line cord has already been plugged into the handset. Make sure it is plugged in firmly.

•Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

•The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Getting started

Telephone installation

Option 2: If you have two one-line wall jacks, install your telephone base as shown below.

Plug the other end of the clear telephone line cord (2-conductor) into the wall jack.

Plug the other end of the black telephone line cord (4-conductor) into the wall jack.

If you have DSL high speed Internet service, a DSL filter (not included) is required.

Plug one end of the clear telephone line cord (2-conductor) into the jack labeled

LINE 1/L1+L2 on the back of the telephone base.

Plug one end of the black telephone line cord (4-conductor) into the jack labeled LINE 2 on the back of the telephone base.

Plug the small end of the power adapter into the power jack on the back of the telephone base.

NOTES:

9V AC POWER

Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.

Plug the other end	One end of the coiled
of the coiled handset	telephone line cord
cord into the jack at	has already been
the left side of the	plugged into the
telephone base.	handset. Make sure it
	is plugged in firmly.

•Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Getting started

Data port

If you want to connect another device (such as a modem or fax machine) to the wall jack, use the jack labeled DATA on the back of the telephone base. The data port uses line 2 only.

9V AC POWER

DATA port

Getting started

Installation options

If you want to mount your telephone on a wall, connect the telephone base to a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate.

Tabletop to wall installation

To install your telephone base in the wall installation position, make sure you first unplug the power adapter from the electrical outlet and the telephone line cord from the wall outlet.

1.Hold down the switch hook on the telephone base, then slide the handset tab upwards to remove it from the slot. Rotate the handset tab 1800 degrees. Push the handset tab down into the slot until it locks into position.

Switch hook

Handset tab

2.Depending on whether the mounting bracket is in low or high tabletop position, press the flexible tabs to release the mounting bracket. Remove the mounting bracket from the telephone base.

Flexible tab

Option 1: Low tabletop position

Option 2: High tabletop position

Getting started

Installation options

3.Plug the coiled handset cord into the handset and the telephone base. Plug the small end of the power adapter cord into the power jack on the back of the telephone base.

4.Plug the telephone line cords into the wall jacks.

Option 1: If you have a single two-line wall jack, use only the black telephone line cord (4-conductor).

Plug one end of the black telephone line cord into the jack labeled

LINE 1/L1+L2 on the back of the telephone base. Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.

	If you have DSL high
	speed Internet service,
L1+L2	a DSL filter (not
L1+L2	included) is required.

Option 2: If you have two separate one-line wall jacks, use both telephone line cords.

Plug one end of the clear telephone line cord into the jack labeled LINE 1/L1+L2 on the back of the telephone base. Plug one end of the

black telephone line cord into the jack labeled LINE 2. Plug the other end of the clear telephone line cord and the other end of the black telephone line cord into the wall jacks.

L1 L2

If you have DSL high speed Internet service, a DSL filter (not included) is required.

Getting started

Installation options

5.Wrap the telephone line cord as show below. Mount the telephone on the mounting plate until it is held securely into position. Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.

Wall to tabletop installation

To return the telephone base from wall installation to tabletop position:

1.Unwrap the telephone line cord. Remove the telephone base from the wall. Unplug the telephone line cord from the telephone wall jack and the power adapter cord from the electrical outlet.

Getting started

Installation options

2.Hold down the switch hook on the telephone base, then slide the handset tab upwards to remove it from the slot. Rotate the handset tab 1800 degrees. Push the handset tab down into the slot until it locks into position.

Switch hook

Handset tab

3.Follow the steps in Telephone base installation on pages 4-6 to install your telephone for tabletop use.

Getting started

Optional headset

You can use this telephone hands free when you install any industry standard 2.5mm corded telephone headset (purchased separately). The telephone plays an error tone if you press HEADSET when a headset is not plugged into the headset jack.

For best results, use an AT&T 2.5mm headset. To order an AT&T 2.5mm headset, visit our website at www.telephones.att.com or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Plug a 2.5mm headset into the jack on the right side of the telephone base (beneath the small rubber flap).

Directory card

Use the directory card to record the names of the speed dial numbers you stored.

To write names on the directory card:

1.Remove the clear plastic cover by inserting the tip of a small item such as a paperclip into the hole at the top edge of the cover.

2.Pull out the directory card.

3. Write the information on the directory card.

4. Replace the directory card and the plastic cover.

To change the directory card:

1. Follow Steps 1 and 2 above to remove the old directory card.

2. Insert the new directory card and replace the plastic cover.

Menu setup

Telephone settings

Menu overview

Use the menus to change the telephone settings.

1.When the telephone is idle, press MENU/ENTER to enter the main menu.

2.Press or to scroll to the feature to be changed. Press MENU/ENTER.

3.Press or to scroll to the desired settings.

4.Press MENU/ENTER to save your selection. The telephone plays a confirmation tone and returns to the previous menu. To exit without making changes, press CANCEL.

-OR-

Press and hold CANCEL to return to idle mode.

NOTE: If no key is pressed within 30 seconds, the telephone automatically returns to idle mode.

Menu structure

Directory Call HISTORY Speed dial Phone settings SET Area code Voicemail

Set date/time Primary line Preferred mode LCD backlight Ringer volume Language

Home area code Loc area code1 Loc area code2 Loc area code3 Loc area code4

L1 COVM on/off

L2 COVM on/off Clear voicemail

Menu setup

Telephone settings

Set date and time

If you subscribe to a caller ID service provided by your telephone service provider, the date, month and time are set automatically with each incoming call.

1.	When the telephone is idle, press MENU/ENTER.	PHONE SETTINGS
		PHONE SETTINGS
2.	Press or to scroll to Phone settings.	Set date/time
	Press MENU/ENTER.	Primary line
3.	Press MENU/ENTER to select Set date/time.	Preferred mode
3.	Press MENU/ENTER to select Set date/time.

4.Use the dialing keys to enter the correct date and time. To enter a number that is less than 10, enter a 0 before the digit. Press CID/ or /DIR to move the cursor to the left or right.