AT&T Answering Machine User Manual

A PORTABLE GUIDE TO	(Outside
	Cover)Front
AUDIX R VOICE MESSAGING

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Center

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For more detailed information on AUDIX® features, see the AUDIX® Feature Descriptions manual (585-305-203).

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(555-000-010).

NOTICE: The information in this document is subject to change without notice. AT&T assumes no responsibility for any errors that may appear in this document.

Prepared by

AT&T Product Documentation

Development Department,

Denver, Colorado

Copyright 1993 AT&T

585-305-715, Issue 1

November 1993

(Outside Back Cover)

TABLE OF CONTENTS

	Welcome to AUDIX®	12	Modify a Recorded Personal Greeting
1		12	Activate Other Existing Personal Greetings
1	Listening to Prompts/Getting Help	14	Listen to or Scan Greetings
2	Logging In	15	Review Outgoing Messages
2	Leaving AUDIX	15	Review Outgoing Messages/Headers
3	AUDIX Terms	15	Modify/Resend Outgoing Message
4	Record (Send) Messages	17	Change Password/Administer Lists
4	Address/Send Message	17	Create Mailing List
4	For Each Individual	17	Review/Modify List
4	For Lists of People	18	Scan List Summary
4	For Special Options	18	Create/Add to Personal Directory
5	To Schedule Delivery	19	Review/Modify Directory Entries
6	Get (Listen to) Messages	19	Record Your Name
6	Listen to Message	20	Scan Messages Quickly
6	Respond to Message	20	Listen to Headers and/or Messages
8	Multiple Personal Greetings — An Overview	21	Guest Password
9	Sample Greetings	22	Mailing Lists
10	Administer (Record) Greetings	23	Personal Greetings Log
10	Administer Call Types	24	Index
11	Record a New Greeting	25	Flowchart of Shortcuts
11	Activate a New Greeting	26	Your Personal Directory
11	Modify Call Types	27	Command Menus

WELCOME TO AUDIX®!

AUDIX is a complete and easy-to-use voice mail and message service system, available to you 24 hours a day from any touch-tone telephone.

By pressing the buttons on your touch-tone telephone, you can perform these tasks from the AUDIX Activity Menu.

This menu and other important AUDIX commands are always visible on the command menu panel on page 27.

Listening to Prompts / Getting Help

AUDIX has a comprehensive help system that "talks you through" its layers of menu options. If you need more information, simply listen to the system prompts or press *H to get HELP.

		ACTIVITY MENU
	Record				Get		Create
	Messages			Messages			Greetings
					ABC			DEF
		1			2			3
	Review			Password/
	Messages				Lists
		GHI			JKL			MNO
		4			5			6
											1
		Scan
	Messages
		PRS			TUV			WXY
		7			8			9
		*			0			#
				**R Relog in
				Q=7 Z=9

(Inside

Cover)

LOGGING IN

1.Dial your AUDIX number and wait for the system to answer.

2.Press (if calling from your ext.).

OR

Enter your extension and press .

3.Enter your password and press .

NOTE: Your AUDIX system may require that you record your own name when you log in the first time. If so, AUDIX will prompt you through the steps. See page 19 for the complete procedure.

LEAVING AUDIX

You can:

Hang up.

Press *T, enter an extension, and press to transfer to an inside extension.

Press **X to exit AUDIX and place another call or drop AUDIX from a conference call.

Your AUDIX number ________

Your extension ________

TIPS

Get your initial password from your system administrator. 2

See page 17 to change your password.

You can usually interrupt the AUDIX prompts when you’re ready to enter a command.

To bypass greetings, press 1 immediately when the system answers.

AUDIX TERMS

Activity Menu — The initial options you can access after logging in to AUDIX.

Header — A spoken message summary: "Message from Ward Corbett delivered 1:09 AM, Friday, May first, extension 54399."

Address — Your extension or name. (Use *A to switch between these two modes of addressing.)

Incoming Message — A message received from someone. The categories are: new, unopened, and old.

Outgoing Message — A message you’ve recorded to send to others. The categories are: undelivered, undeliverable, delivered, filed, and accessed.

	AUDIX Mailbox — A storage area for
	incoming and outgoing messages (and
	headers).
	AUDIX keeps old and new messages until
	you delete them or until your system’s
	automatic delete date.
	Your system administrator determines how
	long AUDIX stores old and new messages
	before deleting them.
		3
	Because mailbox space is limited, it is wise
	to regularly delete unnecessary messages.
	AUDIX stores file copies in the file cabinet
	portion of the outgoing mailbox.

While listening to AUDIX headers or messages, you can select which ones you want to hear by skipping headers/ categories.

RECORD (SEND) MESSAGES

	1.	Press 1.
PRESS	2.	Speak message.
		Edit –	1 to stop/pause.
		Press
		THEN	1 to continue.
		Press
		Press	2 3 to play back.
		Press *D to delete and re-record.
		(Begin at step 1.)
	3.	When done, press * to approve.

RECORD MESSAGES

record edit

address file

ADDRESS / SEND MESSAGE

4.Use as necessary:

For Each Individual –

Enter recipient’s address and press .

Listen to address.

Repeat for more individuals.

For Lists of People –
(See page 17 to create lists.)
Press *L.
Press (if you are list owner).
OR
Enter list owner’s address and
press .
Enter list ID (name) and press .
Repeat either group of steps
above for more individuals or	4
more lists.

5.Press ** to send now

OR

Press * to approve address list and access Options Menu.

For Special Options –

Press 0 to hear all available Options Menu selections.

—Press 1 to make message private.

—Press 2 to make message priority.

—Press 3 to schedule delivery.

—Press 4 to file a copy.

CONTINUED ON NEXT PAGE

To Schedule Delivery –

To schedule future delivery press 3 while in Options Menu, then:

—Enter delivery time (enter 405 for 4:05).

—Enter A (AM) or P (PM) and press

.

—Enter delivery month and day (enter 502 for May 2) and press .

—Listen to the schedule.

(If incorrect, press *D to delete and repeat delivery steps above.)

—Press * to approve schedule.

Press * to send.

TIPS

	When recording a message, you
	can skip the edit options and just
	press * to approve.
	AUDIX will deliver your message
	as soon as possible, usually within
	seconds, unless you specify a
	delivery time.
	To prevent recipients from
	forwarding a message, press 1	5
	while in the Options Menu to make
	the message private.
	To switch between ext./name
	addressing, press *A. Enter last
	name, first.
	To pause while recording, press 3,
	then 1 to continue.
	See the play-back controls (on the
	command menu panel on page 27).

LISTEN TO MESSAGE

RESPOND TO MESSAGE

				1. Press 2.
		PRESS		2. Listen to message header.
	A	B	C	3. Press 0 and listen to message.
				Options –
				Respond, go to step 4.
				Press 2 3 to play back summary.
				Press *D to delete and skip to next
				summary. If, immediately after
				deleting a message, you need to
				restore it, press **U to undelete the
		GET		message.
	MESSAGES			Press 2 to return to previous
				summary.
		listen
				Press to save and skip to next
		replay/		summary.
		forward		OR
		save/delete		Press * to skip to next category.
				Press **H to hold message in
				current category and skip to next
				header.

4. Choose one:

Call sender directly, press 1 0.

Reply to sender by voice mail:

— Press 1 7 and speak message (to send reply only).

OR

Press 1 1 9 and speak message (to attach

original). 6

—Press ** to approve and send now.

OR

Press * to approve message and access Options Menu.

Forward with comment, press 1 2.

OR

CONTINUED ON NEXT PAGE

Record a new message, press 1 4.

—Speak message.

—Press 1 to stop/pause (optional).

—Press * to approve.

—Enter recipient’s address and press . (Repeat for more addresses. See page 4 to use lists.)

—Press ** to send now.

OR

Press * to approve address list and access Options Menu.

TIPS

To quickly scan your messages, press 7 (from the Activity Menu) and listen to the prompts.

	While listening to messages, press 1
	7 to respond to sender with voice
	mail (without attaching original) and
	press ** to send it now.
	Periodically, you may find
	broadcast messages in your mailbox.
	These are general AUDIX messages
	from authorized users.
	Using **H to hold a new message in
		7
	its category leaves your message
	lamp (or altered dial tone) on.
	Press *R any time to re-start at the
	Activity Menu.
	After pressing 1 to respond to a
	message, you can press * to cancel
	the reply option and return to
	getting messages.