Apple Stylewriter 1200 Service Manual

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StyleWriter 1200

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Basics
StyleWriter 1200
Introduction
The StyleWriter 1200 is a high-resolution ink-jet printer. There are some differences between the StyleWriter 1200 and the StyleWriter II.
Hardware Differences
•The two out-feed rollers at the front of the printer have only one rubber roller each, vs. two on StyleWriter II.
•The sheet feeder has changed to be compatible with the new paper feeding scheme that the vendor has implemented across the product line.
•The plastic cover of the controller and feed rollers has been changed to match the paper feeder.
•The wheel on the carriage was removed.
Software Differences
•Some simplifications have been made to the controller board, and the ROM has been upgraded to incorporate the additional print modes, auto-power on/off, and a new self­test page.
• Two additional print modes have been added to the StyleWriter 1200: Fine and Smooth. Fine mode uses 360 dpi resolution and Smooth uses a 720 dpi horizontal by 360 dpi vertical resolution.
• The printhead is automatically primed prior to the printing of the self-test page.
• The Watermark feature allows the user to specify an image to appear in the background of each page being printed.
Paper Sizes
The Executive size has been added to the StyleWriter 1200. The printer offers four paper sizes:
• Letter (8.5" x 11")
• Legal (8.5" x 14")
• A4 (210 mm x 297 mm)
• Executive (7.25 mm x 10.5 mm)
Envelope Sizes
The number 6 envelope size has been added to the StyleWriter 1200. The printer offers two envelope sizes:
• Number 6 (6.5" x 3.625")
• Number 10 (9.5" x 4.125")
Basics Test Page - 6
Test Page
Online Key
Turn on the printer and hold down the online key for at least 6 seconds or until the test page prints.
Basics Test Page - 7
The test page shows the ROM revision and a test pattern.
Use the test pattern to determine if the ink jets are functioning properly. If lines appear broken, proceed to the “Printing” topic in the Troubleshooting chapter.
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Specifications

StyleWriter 1200

Specifications Characteristics - 1

Characteristics

Print Methods

Print Head

Print Head Life

Serial bubble jet ink–on–demand
1 by 64 nozzles
Approximately 500 pages (normal mode)
Specifications Graphics - 2

Graphics

Resolution

Best: 720 x 360 dpi (best mode, black and white, edge
smoothing) 360 x 360 dpi (grayscale) Normal: 360 x 360 dpi Draft: 180 x 180 dpi
Specifications Paper Handling - 3

Paper Handling

Paper

Envelopes

Transparencies

Size: LTR, LGL, A4, Executive Weight: 16–24 lb. Capacity: 100 sheets (A4, LTR)
Size: Number 6 or 10 Capacity: 10 envelopes
Coated transparencies, or most inkjet transparencies
Specifications Ink Cartridges - 4

Ink Cartridges

Type

Ink Color

Ink Amount

Life

Ink cartridge
Black
Approximately 28 g (per cartridge)
Approximately 500 pages
Specifications Environmental - 5

Environmental

Acoustic Noise Level

Temperature

Humidity

Approximately 40 dB (reference level)
59–86°F (15–30°C)
10–80% (no condensation)
Specifications Electrical - 6

Electrical

Power Source

Power Consumption

U.S./Japan: 120 VAC, 60 Hz, 1.0 A Europe/Australia: 210–240 VAC, 50 Hz, 0.5 A
48 W maximum
Specifications Physical - 7

Physical

Dimensions

Weight

Height: 7 in. (180 mm) Width: 13.6 in. (345 mm) Depth: 7.4 in. (200 mm)
Approximately 6.6 lb. (3 kg)
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Troubleshooting

StyleWriter 1200
Troubleshooting General/ - 1

General

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. (Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts do not resolve the problem, refer to the Flowchart for the product family.
For additional assistance, contact Apple Technical Support.
Troubleshooting Symptom Charts /Preliminary Checks - 2

Symptom Charts

Preliminary Checks

Computer cannot find printer
No lights or movement
Print quality problems
1 Verify that StyleWriter 1200 driver is installed. 2 Verify that Chooser and Control Panel settings are correct. 3 Verify that serial cable is connected. 4 Replace serial cable.
1 Verify that printer is turned on and plugged into wall socket. 2 Replace fuse.
1 Verify that paper is correct weight. 2 Purge ink cartridge. 3 Replace ink cartridge. 4 Replace printer.
Troubleshooting Symptom Charts /Preliminary Checks - 3
Mechanical problems 1 Verify that paper is correct weight.
2 Clear paper jam. 3 Verify that cut sheet feeder aligns with printer. 4 Replace printer.
Troubleshooting Symptom Charts /Status Light - 4

Status Light

No status lights 1 Replace fuse.
2 Verify that operation cable is securely connected to logic
board.
3 Replace printer.
Error light on 1 Printer is out of paper; add paper.
2 Check for paper jam; remove jam and then press power
switch.
3 Check for carriage jam. 4 Replace printer.
Troubleshooting Symptom Charts /Printing - 5

Printing

No printing 1 Verify that interface cable between printer and computer is
tightly connected.
2 Make sure printer is selected in Chooser. 3 Purge ink cartridge. 4 Replace ink cartridge. 5 Verify that right-margin sensor is seated correctly. 6 Replace printer.
Garbled printing 1 Verify that interface cable between printer and computer is
tightly connected.
2 Purge ink cartridge. 3 Replace ink cartridge. 4 Replace printer.
Troubleshooting Symptom Charts /Printing - 6
Overprinting 1 Verify that program being used is set for correct line
spacing and line length.
2 Verify that correct printer driver is installed. 3 Replace printer.
Image too light or too dark
White lines in printing
1 Purge ink cartridge. 2 Use 16Ð24 lb. cotton bond paper. 3 Verify that forms thickness lever is set correctly (up for
standard paper and down for envelopes, transparencies, labels, and heavy paper).
4 Replace ink cartridge.
1 Purge ink cartridge. 2 Replace ink cartridge. 3 Replace printer.
Troubleshooting Symptom Charts /Printing - 7
Page prints off center; images are out of place
Ink appears on back of paper
Image wavy, splotchy, or distorted
1 Use 16Ð24 lb. cotton bond paper. 2 Verify that sheet feeder holds no more than 50 sheets. 3 Verify that paper is inserted properly. 4 Verify that margins in document and paper size in Page Setup
are set correctly.
5 Replace printer.
1 Clean platen with soft, dry cloth. 2 Clean platen rollers. 3 Replace printer.
1 Purge ink cartridge. 2 Replace ink cartridge. 3 Replace printer.
Troubleshooting Symptom Charts /Carrier Movement - 8

Carrier Movement

Erratic carrier motion
Power light is on; carrier does not move
Printer does not perform self-test; ready light is on
Carrier grinds, hums loudly, or locks
Replace printer.
1 Make sure carrier area is clear of obstructions. 2 Replace printer.
Replace printer.
1 Verify that right-margin sensor is seated correctly. 2 Replace printer.
Troubleshooting Symptom Charts/Paper Feed - 9

Paper Feed

No paper feed 1 Verify that cut sheet feeder aligns with printer.
2 Release paper pressure plate on cut sheet feeder. 3 Make sure paper path is clear of obstructions. 4 Replace printer.
Grinding during paper feed
Paper feed difficulties: binding, tearing
1 Make sure paper path is clear of obstructions. 2 Verify that forms thickness lever is set correctly (up for
standard paper and down for envelopes, transparencies, labels, and heavy paper).
3 Verify that cut sheet feeder aligns with printer. 4 Replace printer.
1 Verify that forms thickness lever is set correctly (up for
standard paper and down for envelopes, transparencies, labels, and heavy paper).
2 Make sure paper path is clear of obstructions.
Troubleshooting Symptom Charts /Paper Feed - 10
3 Verify that paper is inserted properly. 4 Use 16Ð24 lb. cotton bond paper. 5 Verify that cut sheet feeder aligns with printer. 6 Replace printer.
Envelope feed problems
1 When printing envelopes: (a) adjust paper thickness lever;
(b) do not run cut sheets and envelopes in same print job; (c) reset paper thickness lever when finished printing envelopes.
2 Replace printer.
Troubleshooting Symptom Charts /Miscellaneous - 11

Miscellaneous

Operations panel buttons donÕt work
Software-specific problem
1 Verify that operations panel cable is securely connected to
logic board and operations panel.
2 Replace printer.
1 Verify that software is known-good. 2 Verify that software is compatible with TrueType fonts.
(Check your software application manual.)
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T ak e Apart

StyleWriter 1200
Take Apart Covers - 1

Covers

No preliminary steps are required before you begin this procedure.
Caution:
precautions in Bulletins/ Safety.
Caution:
excessive force to release a latch or tab.
Note:
the removal of all the covers on the printer.
Review the ESD
Do not use
This procedure covers
Take Apart Covers - 2

Front Access Cover

1
Note:
The front access cover is held in place by two arms that function as hinges. Plastic tabs at the end of the arms fit into knobs on the inside of the upper case.
Open the front access
Arm
Arm
cover.
2 Press the end of each
arm inward and free the arm tabs from the upper case.
Front Access Cover
3 Lift off the front access
cover.
Take Apart Covers - 3

Upper Case

Upper Case
Release the right side latch and lift the upper case a short distance. Repeat for the left side latch and remove the case.
Latch
Take Apart Covers - 4

Output T ray Assembly

Pull out the tray until the two tabs rest against the stops. Press down and remove the tray.
0utput Tray
Take Apart Covers - 5

Rear Cover

Rear Cover
Top Latch
Bottom Latch
1 Press out the two latches
on the bottom of the printer and press up on the rear cover.
2 Release the two latches
on the top of the printer.
3 Lift up and remove the
rear cover.
Take Apart Covers - 6

Cut Sheet Feeder Cover

Cut Sheet Feeder
1 Press in the front latch
Side Latch
Front Latch
Front Latch
and release the side latch.
2 Pull back and remove the
cover.
Take Apart Covers - 7

Paper Support

Paper Support
1 Pull out the paper
support until it rests against the stops.
2 Push the support
forward and disconnect the latches.
3 Slide out the paper
support.
Take Apart Covers - 8

Bottom Cover

1 Using a screwdriver,
push out the two front latches.
2 Pull up and remove the
bottom cover.
Front Latch
Bottom Cover
Front Latch
Take Apart Covers - 9
Replacement Note:
sure the bottom cover circular tabs are fit into the proper position in the printer frame.
Make
Take Apart Covers - 10
Latch
On/Off Button
Replacement Note:
Make sure the latch on the upper case engages the on/off button on the logic board.
Take Apart Cut Sheet Feeder - 11

Cut Sheet Feeder

Before you begin, remove the covers.
Cut Sheet Feeder
Caution
precautions in Bulletins/ Safety.
Caution:
on your hands or clothes. Although the ink is water soluble, it contains dyes that will stain.
: Review the ESD
Do not get the ink
Take Apart Cut Sheet Feeder - 12
1 Using a Phillips
screwdriver, remove the two screws that secure the cut sheet feeder to the printer.
2 Press in the latch and
remove the cut sheet
Alignment Pin
Latch
feeder.
3
Replacement Note:
sure the alignment pins
Make
on the cut sheet feeder are aligned with the printer frame.
Take Apart Roller and Spring - 13

Roller and Spring

Before you begin, remove the front cover.
Front Cover
Caution
precautions in Bulletins/ Safety.
: Review the ESD
Take Apart Roller and Spring - 14
1 Push the roller forward
slightly.
2 Carefully lift up and
remove the roller and spring.
Take Apart Cut Sheet Feeder Roller - 15

Cut Sheet Feeder Roller

Before you begin, remove the following:
• Covers
• Cut sheet feeder
Cut Sheet Feeder
Roller
Caution
precautions in Bulletins/ Safety.
: Review the ESD
Take Apart Cut Sheet Feeder Roller - 16
1
Caution:
When the roller is removed, the feeder gear is loose. Remove the roller slowly so that the gear will not fly off.
Press in the two latches on the cut sheet feeder roller and push out the roller.

2 Remove the gear.

3 Lift up on one end of the
roller and remove the other end from the mounting hole.
Roller
Take Apart Cut Sheet Feeder Roller - 17
Line/Notch
Line/Notch
Replacement Note:
Align the notch on the upper gear with the upper line on the cut sheet feeder. Align the notch on the lower gear with the lower line on the cut sheet feeder.
Take Apart Carriage Assembly - 18

Carriage Assembly

Before you begin, remove the following:
• Covers
• Cut sheet feeder
Carriage Assembly
Caution
precautions in Bulletins/ Safety.
Caution:
print nozzles from clogging, do not touch or wipe them.
: Review the ESD
To prevent the
Take Apart Carriage Assembly - 19
1 Disconnect connector
CNH from the logic board.
Connector CNH
Take Apart Carriage Assembly - 20
2 Remove the plastic
ribbon cable and cable holder.
Replacement Note:
sure the ribbon cable holes are mounted on the two tabs on the inside of the ribbon cable holder.
Make
Take Apart Carriage Assembly - 21

3 Press in the two latches.

4 Push up and remove the
carriage release clip.
Carriage Release Clip
Latch
Latch
Take Apart Carriage Assembly - 22
5 Carefully remove the
shaft clips from each side of the carriage assembly.
Shaft Clip
Take Apart Carriage Assembly - 23
6 Move the carriage to the
far right and disconnect the carriage from the
Carriage Guide
carriage guide.
Caution:
Do not remove or loosen the two screws on top of the carriage guide. Loosening or removing these screws will cause the carriage to go out of alignment.
Take Apart Carriage Assembly - 24
7 Using a flat-blade
screwdriver, carefully press in the idler roller and disconnect the carriage belt.
Take Apart Carriage Assembly - 25
8 Hold the carriage
assembly and push back the carriage shaft.
9 Slide out the carriage
shaft.
Take Apart Carriage Motor - 26

Carriage Motor

Carriage
Motor
Before you begin, remove the following:
• Covers
• Cut sheet feeder
Caution
precautions in Bulletins/ Safety.
: Review the ESD
Take Apart Carriage Motor - 27
1 Disconnect connectors
CNH and CNCR from the main board.
Connector
CNCR
Connector CNH
Take Apart Carriage Motor - 28
2 Using a flat-blade
screwdriver, press in the idler roller and disconnect the carriage belt.
Take Apart Carriage Motor - 29
3 Using a Phillips
screwdriver, remove the two mounting screws.
4 Lift up and pull out the
carriage motor.
Take Apart Eject Roller - 30

Eject Roller

Before you begin, remove the covers.
Eject Roller
Caution
precautions in Bulletins/ Safety.
: Review the ESD
Take Apart Eject Roller - 31
Grasp one end of the roller, press it firmly to the side, and snap the roller out of the mounting holes.
Take Apart Fuse - 32

Fuse

Before you begin, remove the following:
• Covers
• Cut sheet feeder
Fuse
Caution
precautions in Bulletins/ Safety.
: Review the ESD
Take Apart Fuse - 33
Remove the fuse cover and replace the fuse.
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Additional Procedures

StyleWriter 1200
Additional Procedures Ink Cartridge Cleaning - 1

Ink Cartridge Cleaning

No preliminary steps are required before you begin this procedure.
Caution:
printer’s ink on your hands or clothes. Although the ink is water soluble, it contains dyes that will stain.
Caution:
print nozzles from clogging, do not touch or wipe them. The print nozzles are on the bottom of the ink cartridge.
Do not get the
To prevent the
Additional Procedures Ink Cartridge Cleaning - 2
Note:
Use the Cleaning option to correct blurred characters, horizontal white streaks, and missing dots caused by clogged ink nozzles.
Additional Procedures Ink Cartridge Cleaning - 3
1 Make sure the
StyleWriter 1200 printing software is installed.
2 Using the Chooser, select
StyleWriter 1200.
3 Make sure the correct
printer port is selected.
4 Close the Chooser.
Additional Procedures Ink Cartridge Cleaning - 4
5 Open any document and
select the print option or choose Print Window from the File menu.
Additional Procedures Ink Cartridge Cleaning - 5
6 Click the Options button
in the Print dialog box.
Additional Procedures Ink Cartridge Cleaning - 6
7 Select the “Clean ink
cartridge before printing” option and click OK.
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Exploded V ie w
StyleWriter 1200

Exploded View 1

Whole Unit 110V 661-0242 220V 661-0243
Rear Cover 922-0184
Front Cover
Spring
922-0190
Front Cover
922-1290
Carriage
Motor
922-0195
Eject Roller
922-0191
Carriage Belt
922-0193
Carriage Unit
922-1291
Chassis*
Interface Cover 922-1928
Upper Case Cover 922-0185
Cut Sheet
Feeder
922-0188
Paper Support 922-0189
Cut Sheet Feeder Roller 922-0192
Cover, Logic Board 922-2061
Logic Board* Carriage Release Clips
922-0197 Clip, Shaft
922-0196 Fuse
125 V 922-0180 250 V 922-0181
Feet, Bottom
922-0182
Output Tray
922-0187
*Part of Whole Unit
Power Supply*
BottomCase 922-0198
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