The StyleWriter 1200 is a
high-resolution ink-jet
printer. There are some
differences between the
StyleWriter 1200 and the
StyleWriter II.
BasicsIntroduction - 2
Hardware Differences
•The two out-feed rollers at the front of the printer have
only one rubber roller each, vs. two on StyleWriter II.
•The sheet feeder has changed to be compatible with the new
paper feeding scheme that the vendor has implemented
across the product line.
•The plastic cover of the controller and feed rollers has been
changed to match the paper feeder.
•The wheel on the carriage was removed.
BasicsIntroduction - 3
Software Differences
•Some simplifications have been made to the controller
board, and the ROM has been upgraded to incorporate the
additional print modes, auto-power on/off, and a new selftest page.
• Two additional print modes have been added to the
StyleWriter 1200: Fine and Smooth. Fine mode uses 360 dpi
resolution and Smooth uses a 720 dpi horizontal by 360 dpi
vertical resolution.
• The printhead is automatically primed prior to the
printing of the self-test page.
• The Watermark feature allows the user to specify an image
to appear in the background of each page being printed.
BasicsIntroduction - 4
Paper Sizes
The Executive size has been added to the StyleWriter 1200.
The printer offers four paper sizes:
• Letter (8.5" x 11")
• Legal (8.5" x 14")
• A4 (210 mm x 297 mm)
• Executive (7.25 mm x 10.5 mm)
BasicsIntroduction - 5
Envelope Sizes
The number 6 envelope size has been added to the
StyleWriter 1200. The printer offers two envelope sizes:
• Number 6 (6.5" x 3.625")
• Number 10 (9.5" x 4.125")
BasicsTest Page - 6
Test Page
Online Key
Turn on the printer and hold
down the online key for at
least 6 seconds or until the
test page prints.
BasicsTest Page - 7
The test page shows the ROM
revision and a test pattern.
Use the test pattern to
determine if the ink jets are
functioning properly. If
lines appear broken,
proceed to the “Printing”
topic in the Troubleshooting
chapter.
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Specifications
StyleWriter 1200
SpecificationsCharacteristics - 1
Characteristics
Print Methods
Print Head
Print Head Life
Serial bubble jet ink–on–demand
1 by 64 nozzles
Approximately 500 pages (normal mode)
SpecificationsGraphics - 2
Graphics
Resolution
Best: 720 x 360 dpi (best mode, black and white, edge
smoothing)
360 x 360 dpi (grayscale)
Normal: 360 x 360 dpi
Draft: 180 x 180 dpi
Coated transparencies, or most inkjet transparencies
SpecificationsInk Cartridges - 4
Ink Cartridges
Type
Ink Color
Ink Amount
Life
Ink cartridge
Black
Approximately 28 g (per cartridge)
Approximately 500 pages
SpecificationsEnvironmental - 5
Environmental
Acoustic Noise Level
Temperature
Humidity
Approximately 40 dB (reference level)
59–86°F (15–30°C)
10–80% (no condensation)
SpecificationsElectrical - 6
Electrical
Power Source
Power Consumption
U.S./Japan: 120 VAC, 60 Hz, 1.0 A
Europe/Australia: 210–240 VAC, 50 Hz, 0.5 A
48 W maximum
SpecificationsPhysical - 7
Physical
Dimensions
Weight
Height: 7 in. (180 mm)
Width: 13.6 in. (345 mm)
Depth: 7.4 in. (200 mm)
Approximately 6.6 lb. (3 kg)
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Troubleshooting
StyleWriter 1200
TroubleshootingGeneral/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
1Verify that StyleWriter 1200 driver is installed.
2Verify that Chooser and Control Panel settings are correct.
3Verify that serial cable is connected.
4Replace serial cable.
1Verify that printer is turned on and plugged into wall socket.
2Replace fuse.
1Verify that paper is correct weight.
2Purge ink cartridge.
3Replace ink cartridge.
4Replace printer.
1Use 16Ð24 lb. cotton bond paper.
2Verify that sheet feeder holds no more than 50 sheets.
3Verify that paper is inserted properly.
4Verify that margins in document and paper size in Page Setup
TroubleshootingSymptom Charts /Carrier Movement - 8
Carrier Movement
Erratic carrier
motion
Power light is on;
carrier does not move
Printer does not
perform self-test;
ready light is on
Carrier grinds, hums
loudly, or locks
Replace printer.
1Make sure carrier area is clear of obstructions.
2Replace printer.
Replace printer.
1Verify that right-margin sensor is seated correctly.
2Replace printer.
TroubleshootingSymptom Charts/Paper Feed - 9
Paper Feed
No paper feed1Verify that cut sheet feeder aligns with printer.
2Release paper pressure plate on cut sheet feeder.
3Make sure paper path is clear of obstructions.
4Replace printer.
Grinding during paper
feed
Paper feed
difficulties: binding,
tearing
1Make sure paper path is clear of obstructions.
2Verify that forms thickness lever is set correctly (up for
standard paper and down for envelopes, transparencies,
labels, and heavy paper).
3Verify that cut sheet feeder aligns with printer.
4Replace printer.
1Verify that forms thickness lever is set correctly (up for
standard paper and down for envelopes, transparencies,
labels, and heavy paper).
2Make sure paper path is clear of obstructions.
TroubleshootingSymptom Charts /Paper Feed - 10
3Verify that paper is inserted properly.
4Use 16Ð24 lb. cotton bond paper.
5Verify that cut sheet feeder aligns with printer.
6Replace printer.
Envelope feed
problems
1When printing envelopes: (a) adjust paper thickness lever;
(b) do not run cut sheets and envelopes in same print job;
(c) reset paper thickness lever when finished printing
envelopes.
2Replace printer.
TroubleshootingSymptom Charts /Miscellaneous - 11
Miscellaneous
Operations panel
buttons donÕt work
Software-specific
problem
1Verify that operations panel cable is securely connected to
logic board and operations panel.
2Replace printer.
1Verify that software is known-good.
2Verify that software is compatible with TrueType fonts.
(Check your software application manual.)
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T ak e Apart
StyleWriter 1200
Take ApartCovers - 1
Covers
No preliminary steps are
required before you begin
this procedure.
Caution:
precautions in Bulletins/
Safety.
Caution:
excessive force to release a
latch or tab.
Note:
the removal of all the covers
on the printer.
Review the ESD
Do not use
This procedure covers
Take ApartCovers - 2
Front Access Cover
1
Note:
The front access
cover is held in place by
two arms that function
as hinges. Plastic tabs at
the end of the arms fit
into knobs on the inside
of the upper case.
Open the front access
Arm
Arm
cover.
2Press the end of each
arm inward and free the
arm tabs from the
upper case.
Front Access Cover
3Lift off the front access
cover.
Take ApartCovers - 3
Upper Case
Upper Case
Release the right side latch
and lift the upper case a
short distance. Repeat for
the left side latch and
remove the case.
Latch
Take ApartCovers - 4
Output T ray Assembly
Pull out the tray until the
two tabs rest against the
stops. Press down and
remove the tray.
0utput Tray
Take ApartCovers - 5
Rear Cover
Rear Cover
Top Latch
Bottom Latch
1Press out the two latches
on the bottom of the
printer and press up on
the rear cover.
2Release the two latches
on the top of the printer.
3Lift up and remove the
rear cover.
Take ApartCovers - 6
Cut Sheet Feeder
Cover
Cut Sheet Feeder
1Press in the front latch
Side Latch
Front Latch
Front Latch
and release the side
latch.
2Pull back and remove the
cover.
Take ApartCovers - 7
Paper Support
Paper Support
1Pull out the paper
support until it rests
against the stops.
2Push the support
forward and disconnect
the latches.
3Slide out the paper
support.
Take ApartCovers - 8
Bottom Cover
1Using a screwdriver,
push out the two front
latches.
2Pull up and remove the
bottom cover.
Front
Latch
Bottom Cover
Front Latch
Take ApartCovers - 9
Replacement Note:
sure the bottom cover
circular tabs are fit
into the proper position
in the printer frame.
Make
Take ApartCovers - 10
Latch
On/Off Button
Replacement Note:
Make
sure the latch on the
upper case engages the
on/off button on the logic
board.
Take ApartCut Sheet Feeder - 11
Cut Sheet Feeder
Before you begin, remove
the covers.
Cut Sheet Feeder
Caution
precautions in Bulletins/
Safety.
Caution:
on your hands or clothes.
Although the ink is water
soluble, it contains dyes that
will stain.
: Review the ESD
Do not get the ink
Take ApartCut Sheet Feeder - 12
1Using a Phillips
screwdriver, remove
the two screws that
secure the cut sheet
feeder to the printer.
2Press in the latch and
remove the cut sheet
Alignment Pin
Latch
feeder.
3
Replacement Note:
sure the alignment pins
Make
on the cut sheet feeder
are aligned with the
printer frame.
Take ApartRoller and Spring - 13
Roller and Spring
Before you begin, remove
the front cover.
Front Cover
Caution
precautions in Bulletins/
Safety.
: Review the ESD
Take ApartRoller and Spring - 14
1Push the roller forward
slightly.
2Carefully lift up and
remove the roller and
spring.
Take ApartCut Sheet Feeder Roller - 15
Cut Sheet Feeder
Roller
Before you begin, remove
the following:
• Covers
• Cut sheet feeder
Cut Sheet Feeder
Roller
Caution
precautions in Bulletins/
Safety.
: Review the ESD
Take ApartCut Sheet Feeder Roller - 16
1
Caution:
When the roller
is removed, the feeder
gear is loose. Remove the
roller slowly so that the
gear will not fly off.
Press in the two latches
on the cut sheet feeder
roller and push out the
roller.
2Remove the gear.
3Lift up on one end of the
roller and remove the
other end from the
mounting hole.
Roller
Take ApartCut Sheet Feeder Roller - 17
Line/Notch
Line/Notch
Replacement Note:
Align
the notch on the upper
gear with the upper line
on the cut sheet feeder.
Align the notch on the
lower gear with the
lower line on the cut
sheet feeder.
Take ApartCarriage Assembly - 18
Carriage Assembly
Before you begin, remove
the following:
• Covers
• Cut sheet feeder
Carriage Assembly
Caution
precautions in Bulletins/
Safety.
Caution:
print nozzles from clogging,
do not touch or wipe them.
: Review the ESD
To prevent the
Take ApartCarriage Assembly - 19
1Disconnect connector
CNH from the logic
board.
Connector CNH
Take ApartCarriage Assembly - 20
2Remove the plastic
ribbon cable and cable
holder.
Replacement Note:
sure the ribbon cable
holes are mounted on the
two tabs on the inside of
the ribbon cable holder.
Make
Take ApartCarriage Assembly - 21
3Press in the two latches.
4Push up and remove the
carriage release clip.
Carriage Release Clip
Latch
Latch
Take ApartCarriage Assembly - 22
5Carefully remove the
shaft clips from each
side of the carriage
assembly.
Shaft Clip
Take ApartCarriage Assembly - 23
6Move the carriage to the
far right and disconnect
the carriage from the
Carriage Guide
carriage guide.
Caution:
Do not remove
or loosen the two screws
on top of the carriage
guide. Loosening or
removing these screws
will cause the carriage
to go out of alignment.
Take ApartCarriage Assembly - 24
7Using a flat-blade
screwdriver, carefully
press in the idler roller
and disconnect the
carriage belt.
Take ApartCarriage Assembly - 25
8Hold the carriage
assembly and push back
the carriage shaft.
9Slide out the carriage
shaft.
Take ApartCarriage Motor - 26
Carriage Motor
Carriage
Motor
Before you begin, remove
the following:
• Covers
• Cut sheet feeder
Caution
precautions in Bulletins/
Safety.
: Review the ESD
Take ApartCarriage Motor - 27
1Disconnect connectors
CNH and CNCR from the
main board.
Connector
CNCR
Connector CNH
Take ApartCarriage Motor - 28
2Using a flat-blade
screwdriver, press in
the idler roller and
disconnect the carriage
belt.
Take ApartCarriage Motor - 29
3Using a Phillips
screwdriver, remove
the two mounting
screws.
4Lift up and pull out the
carriage motor.
Take ApartEject Roller - 30
Eject Roller
Before you begin, remove
the covers.
Eject Roller
Caution
precautions in Bulletins/
Safety.
: Review the ESD
Take ApartEject Roller - 31
Grasp one end of the roller,
press it firmly to the side,
and snap the roller out of the
mounting holes.
Take ApartFuse - 32
Fuse
Before you begin, remove
the following:
• Covers
• Cut sheet feeder
Fuse
Caution
precautions in Bulletins/
Safety.
: Review the ESD
Take ApartFuse - 33
Remove the fuse cover and
replace the fuse.
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Additional Procedures
StyleWriter 1200
Additional ProceduresInk Cartridge Cleaning - 1
Ink Cartridge
Cleaning
No preliminary steps are
required before you begin
this procedure.
Caution:
printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.
Caution:
print nozzles from clogging,
do not touch or wipe them.
The print nozzles are on the
bottom of the ink cartridge.
Do not get the
To prevent the
Additional ProceduresInk Cartridge Cleaning - 2
Note:
Use the Cleaning
option to correct blurred
characters, horizontal white
streaks, and missing dots
caused by clogged ink
nozzles.
Additional ProceduresInk Cartridge Cleaning - 3
1Make sure the
StyleWriter 1200
printing software is
installed.
2Using the Chooser, select
StyleWriter 1200.
3Make sure the correct
printer port is selected.
4Close the Chooser.
Additional ProceduresInk Cartridge Cleaning - 4
5Open any document and
select the print option or
choose Print Window
from the File menu.
Additional ProceduresInk Cartridge Cleaning - 5
6Click the Options button
in the Print dialog box.
Additional ProceduresInk Cartridge Cleaning - 6
7Select the “Clean ink
cartridge before
printing” option and
click OK.
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Exploded V ie w
StyleWriter 1200
Exploded View 1
Whole Unit
110V 661-0242
220V 661-0243
Rear Cover
922-0184
Front Cover
Spring
922-0190
Front Cover
922-1290
Carriage
Motor
922-0195
Eject Roller
922-0191
Carriage Belt
922-0193
Carriage Unit
922-1291
Chassis*
Interface Cover
922-1928
Upper Case
Cover
922-0185
Cut Sheet
Feeder
922-0188
Paper
Support
922-0189
Cut Sheet
Feeder
Roller
922-0192
Cover, Logic Board
922-2061
Logic Board*
Carriage Release Clips
922-0197
Clip, Shaft
922-0196
Fuse
125 V 922-0180
250 V 922-0181
Feet, Bottom
922-0182
Output Tray
922-0187
*Part of Whole Unit
Power Supply*
BottomCase
922-0198
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