Apple Stylewriter Service Manual
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StyleWriter
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Basics
StyleWriter
Basics Introduction - 1
Introduction
The StyleWriter is a serial
bubble jet ink-on-demand
printer.
The StyleWriter prints up
to 1/3 page per minute at a
resolution of 360 dpi in
Best Mode.
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Specifications
StyleWriter
Specifications Characteristics - 1
Characteristics
Print Methods
Throughput
Print Head
Print Head Life
Input Buffer
Serial bubble jet ink-on-demand
1/3 page per minutes in Best mode
1/2 page per minute in Faster mode
(actual speed depends on images printed)
1 by 64 nozzles
Approximately 500 pages (normal mode)
8 K
Specifications Graphics - 2
Graphics
Resolution
360 dpi (Best mode)
180 dpi (Faster mode)
Specifications Paper Handling - 3
Paper Handling
Paper
Envelopes
Transparencies
Size: LTR, LGL, A4
Weight: 16-24 lb.
Capacity: 50 sheets (A4, LTR)
Size: Commercial number 10 size only (4.1 in. by 9.5 in)
Coated transparencies, or most inkjet transparencies
Specifications Ink Cartridges - 4
Ink Cartridges
Type
Ink Color
Ink Amount
Life
Ink cartridge
Black
Approximately 20 g (per cartridge)
Approximately 500 pages
Specifications Environmental - 5
Environmental
Acoustic Noise Level
Temperature
Humidity
Under 50 dB (reference level)
59-86° F (15-30° C )
20-70% (no condensation)
Specifications Electrical - 6
Electrical
Power Source
Power Consumption
U.S./Canada: 120 VAC, 60 Hz
Japan: 120 VAC, 50/60 Hz
U.K./Australia: 240 VAC, 50 Hz
Europe: 220 VAC, 50 Hz
23 W maximum at 120 V
25 W maximum at 220 V
Specifications Physical - 7
Physical
Dimensions
Weight
Height: 12.5 in. (32 cm)
Width: 13.25 in. (33.6 cm)
Depth: 9 in. (23 cm)
Approximately 7.5 lb. (3.4 kg)
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Troubleshooting
StyleWriter
Troubleshooting General/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Troubleshooting Symptom Charts /Preliminary Checks - 2
Symptom Charts
Preliminary Checks
Computer cannot find printer
No lights or movement
1 Verify that StyleWriter drive is installed.
2 Verify that Chooser and Control Panel settings are correct.
3 Verify that serial cable is connected.
4 Replace serial cable.
1 Verify that printer is turned on and plugged into power
adapter and wall socket.
2 Replace AC power adapter.
3 Replace 2.5 amp fuse on logic board.
Troubleshooting Symptom Charts /Preliminary Checks - 3
Print quality problems
Mechanical problems 1 Verify that paper is correct weight.
1 Verify that paper is correct weight.
2 Purge ink cartridge.
3 Replace ink cartridge.
4 Verify that logic board and printer frame are compatible
with StyleWriter revision. See “Revision Identification” in
Additional Procedures.
2 Clear paper jam.
3 Verify that cut sheet feeder aligns with printer.
4 Replace cut sheet feeder.
Troubleshooting Symptom Charts /Status Light - 4
Status Light
No status lights 1 Check AC adapter connection.
2 Replace AC adapter.
3 Replace fuse.
4 Verify that operation cable is securely connected to logic
board.
5 Replace logic board.
6 Replace operations panel assembly.
7 Replace operations panel cable.
Error and power lights blink; ready light is off
1 Carriage is jammed. Remove anything that obstructs free
motion of carriage.
2 Replace logic board.
3 Verify that paper sensor is seated correctly.
4 Replace printer frame assembly.
5 Replace operations panel assembly.
6 Replace operations panel cable.
Troubleshooting Symptom Charts /Status Light - 5
Error light blinks;
power light is on,
ready light is off
Error, power, and ready lights blink
1 Close front cover.
2 Verify that paper is inserted properly.
3 Check for paper jam; remove jam, then press ready switch.
If ready and power lights come on steadily and error light is
off, problem is resolved.
4 Replace paper sensor.
5 Replace logic board.
6 Replace printer frame assembly.
7 Replace operations panel assembly.
8 Replace operations panel cable.
1 Check cables.
2 Replace logic board.
Troubleshooting Symptom Charts /Printing - 6
Printing
No printing 1 Verify that interface cable between printer and computer is
tightly connected.
2 Make sure printer is selected in Chooser.
3 Purge ink cartridge.
4 Replace ink cartridge.
5 Replace paper sensor.
6 Replace logic board.
7 Verify that paper sensor is seated correctly.
8 Replace printer frame assembly.
Troubleshooting Symptom Charts /Printing - 7
Garbled printing 1 Verify that interface cable between printer and computer is
tightly connected.
2 Purge ink cartridge.
3 Replace ink cartridge.
4 Verify that logic board and printer frame are compatible
with StyleWriter revision. See “Revision Identification” in
Additional Procedures.
5 Replace logic board.
6 Replace printer frame assembly.
Overprinting 1 Verify that program being used is set for correct line
spacing and line length.
2 Verify that correct printer driver is installed.
3 Replace logic board.
4 Replace printer frame assembly.
Troubleshooting Symptom Charts /Printing - 8
Image too light or too dark
White lines in printing
1 Purge ink cartridge.
2 Use 16 lb. to 24 lb. cotton bond paper.
3 Verify that forms thickness lever is set correctly (up for
standard paper; down for envelopes, transparencies, labels,
and heavy paper).
4 Replace ink cartridge.
1 Purge ink cartridge.
2 Replace ink cartridge.
3 Replace logic board.
4 Replace printer frame assembly.
Troubleshooting Symptom Charts /Printing - 9
Page prints off center; images are out of place
Ink appears on back of paper
Image wavy, splotchy, or distorted
1 Use 16 lb. to 24 lb. cotton bond paper.
2 Verify that sheet feeder holds no more than 50 sheets.
3 Verify that paper is inserted properly.
4 Verify that margins in document and paper size in Page Setup
are set correctly.
5 Replace logic board.
6 Replace printer frame assembly.
1 Clean platen with soft, dry cloth.
2 Clean platen rollers.
3 Replace platen rollers.
4 Replace printer frame assembly.
1 Purge ink cartridge.
2 Replace ink cartridge.
3 Replace printer frame assembly.
Troubleshooting Symptom Charts /Carrier Movement - 10
Carrier Movement
Erratic carrier motion
Power light is on; carrier does not move
Printer does not
perform self-test;
ready light is on
Carrier grinds, hums loudly, or locks
1 Replace logic board.
2 Replace printer frame assembly.
1 Make sure carrier area is clear of obstructions.
2 Replace logic board.
3 Replace printer frame assembly.
1 Replace logic board.
2 Replace operations panel assembly.
3 Replace printer frame assembly.
1 Verify that paper sensor is seated correctly.
2 Replace printer frame assembly.
Troubleshooting Symptom Charts/Paper Feed - 11
Paper Feed
No paper feed 1 Verify that cut sheet feeder aligns with printer.
2 Release paper pressure plate on cut sheet feeder.
3 Make sure paper path is clear of obstructions.
4 Replace cut sheet feeder.
5 Replace logic board.
6 Replace printer frame assembly.
Grinding during paper feed
1 Make sure paper path is clear of obstructions.
2 Verify that forms thickness lever is set correctly (up for
standard paper; down for envelopes, transparencies, labels,
and heavy paper).
3 Verify that cut sheet feeder aligns with printer.
4 Replace cut sheet feeder.
5 Replace logic board.
6 Replace printer frame assembly.
Troubleshooting Symptom Charts /Paper Feed - 12
Paper feed difficulties: binding, tearing
Envelope feed problems
1 Verify that forms thickness lever is set correctly (up for
standard paper; down for envelopes, transparencies, labels,
and heavy paper).
2 Make sure paper path is clear of obstructions.
3 Verify that paper is inserted properly.
4 Use 16 lb. to 24 lb. cotton bond paper.
5 Verify that cut sheet feeder aligns with printer.
6 Replace cut sheet feeder.
7 Replace printer frame assembly.
1 When printing envelopes
• Adjust paper thickness lever
• Do not run cut sheets and envelopes in same print job
• Reset paper thickness lever after printing envelopes
2 Replace printer frame assembly.
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