SIP IP PHONE
RELEASE # 1.0
ADMINISTRATOR
GUIDE
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained
in this documentation is subject to change without notice.
Copyright 2005 Aastra Telecom. www.aastra.com
All Rights Reserved.
Table of Contents
Overview ....................................... |
1 |
General Requirements................ |
1 |
About this Guide.......................... |
1 |
Methods of Installation................ |
2 |
480i IP Phone Set up ................... |
2 |
The 480i’s Options List .............. |
3 |
Administrator Level Options ...... |
3 |
Network: .................................... |
3 |
SIP Settings:.............................. |
4 |
Phone Status: ............................ |
4 |
The Aastra 480i Web Client ...... |
5 |
480i IP Phone Configuration ....... |
6 |
Network....................................... |
6 |
Turn DHCP On or Off ................ |
6 |
Manually Configure |
|
Network Settings ................... |
6 |
TFTP Server Settings.................. |
7 |
SIP settings................................. |
7 |
Setting Parameters through |
|
Configuration Files ...................... |
9 |
Setting Parameters — |
|
Network Settings ...................... |
9 |
Setting Parameters — |
|
Time Server Settings.............. |
11 |
Setting Parameters — |
|
SIP Authentication ................. |
14 |
Setting Parameters — |
|
Softkey Settings ...................... |
18 |
Firmware Upgrade ..................... |
20 |
Updating your Phone Through |
|
the Options List.................... |
20 |
Updating your Phone Through |
|
the Web Client ..................... |
20 |
Troubleshooting ......................... |
22 |
Appendix A: Configuring the |
|
480i at the Asterisk IP PBX ... |
24 |
Appendix B: Sample |
|
Configuration Files ................ |
26 |
Appendix C: TFTP Server |
|
Set-up ...................................... |
36 |
Limited Warranty ........................ |
37 |
Contents of Table
i
Overview
Overview
This SIP 480i IP phone Administration Guide provides information on the basic network setup that is required for the
SIP 480i IP phone. It also includes details on the functioning and configuration of the 480i phone.
General Requirements
ïA SIP based IP PBX system or network installed and running with a number created for the new 480i phone.
ïSIP standard "RFC 3261"
ïAccess to a Trivial File Transfer Protocol (TFTP) server.
ï802.3 Ethernet/Fast Ethernet LAN.
ïCategory 5/5e straight through cabling.
ïPower over Ethernet (PoE) power supply (optional accessory ñ necessary only if no inline power is provided on the network).
About this Guide
This guide targets network administrators, system administrators, developers and partners who need to understand how to install the 480i on a SIP network. This guide contains information that is at a technical level more suitable for system
or network administrators. Prior knowledge of IP Telephony concepts is recommended.
This guide complements the
Aastra 480i Installation Guide and the Aastra SIP 480i IP Phone User Guide .
ïAastra 480i Installation Guide ñ contains installation and set-up instructions, information on general features and functions, and basic options list customization. Included with the phone.
ïAastra SIP 480i IP Phone Administration Guide ñ explains how to set the phone up on
the network, as well as advanced configuration instructions for the 480i. This guide contains information that is at a technical level more suitable for a system or network administrator.
ïAastra SIP 480i IP Phone User Guide ñ explains the most commonly used features and functions for an end user.
1 Model 480i SIP Admin Guide
Methods of Installation
The firmware set up and installation for the 480i can be done through the Options List available directly from the phone or through the Aastra 480i Web Client web interface. When the 480i is initialized for the first time, DHCP is enabled by default. The DHCP server passes information to the 480i so that it can configure itself for subsequent IP PBX addresses and normal runtime operations.
The following considerations must be made before connecting the 480i phone to the network:
ïIf you are planning on using Dynamic IP addresses, make sure a DHCP server is running on your network.
ïIf you are not planning on using Dynamic IP addresses, refer to the section ìConfiguring the 480i IP Phoneî on how to set up an IP address manually.
ïMake sure a TFTP server is set up on your network and can accept connections anonymously.
ïEvery PBX system that interacts with the 480i phones requires adherence to the SIP Standard.
To find out how to hook up the cabling to your 480i phone, please refer to the Aastra 480i Installation Guide.
480i IP Phone Set up
When the 480i is first plugged in or reset it will automatically download any firmware updates for the phone. The binary and configuration files that are required for the 480i are: ìfirmware.stî, ìaastra.cfgî and ì<mac>.cfgî. The settings of the 480i phone, as well as the softkeys and the line keys, can be configured through the configuration files. Please refer to Appendix A for details on the parameters that can be set for the
480i phone. Please refer to Appendix B for sample configuration files with all the basic parameters that need to be set in order to register the IP phone at the PBX.
The following steps illustrate a typical 480i phone setup:
1.If DHCP is disabled, manually enter the TFTP serverís IP address. For details on how to set the TFTP server setting for the 480i, please refer to the section ìConfiguring the 480i IP Phoneî.
2.Copy the firmware file ìfirmware.stî to the root directory of the TFTP server. This firmware file is downloaded only when it is different than the one the phone is currently using.
3.Copy the Aastra configuration file ìaastra.cfgî and ì<mac>.cfgî file to the root directory of the TFTP server.
Note: <mac> represents the actual MAC address of your phone which must be input ie 00085D030996.cfg
Installation of Methods
Model 480i SIP Admin Guide 2
480i IP Phone Set up
The 480i’s Options List
1.Press the £button on the phone to enter the options list
2.Use the r and s to scroll through the list of options
3.Press the Show softkey, the 4 button or press the number corresponding to the option to select an option
4.Use the softkeys to change a selected option
5.Press the Done softkey at any time to save the change and exit the current option
6.Press the Cancel softkey, the 3 button or the kbutton at any time to exit without saving the changes
Administrator Level Options
Some options in the phoneís options list are considered administrator level options and require the administrator user name and password. When attempting to access administrator level options, the phone will prompt for the administrator password before allowing access. The default password for the administrator is ì22222î. For all other phone options, please refer to the Aastra 480i Installation Guide.
The administrator level options in the phoneís Options List are:
ïì8.Networkî
ïì9.SIP Settingsî
ïì4.Factory Defaultî found under option ì10.Phone Statusî
Network:
If DHCP is enabled, all the Network settings are automatically configured. The 480iís firmware allows the network settings to be manually entered, if for any reason the phone cannot populate any of the settings with DHCP enabled. If DHCP is disabled the following network settings can be configured manually:
1.DHCP
This turns DHCP on or
off. IP Address, Subnet Mask and Gateway options are automatically populated and are read-only when DHCP is used. DHCP is used by default.
2.IP Address
This is the phoneís IP address. To assign a static IP address to the phone, disable DHCP.
3.Subnet Mask
To assign your own subnet mask to the phone, disable DHCP.
4.Gateway
To assign your own gateway IP address, disable DHCP.
5.DNS
To assign your own DNS addresses, disable DHCP.
6.TFTP Server
This is the TFTP serverís IP address.
3 Model 480i SIP Admin Guide
SIP Settings:
If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the following settings may need to be changed:
1.Proxy IP
This is the IP address of the proxy server.
2.Proxy Port
This is the SIP proxy serverís port number. By default this number is set to 5060.
3.Registrar IP
This is the IP address of the SIP registrar.
4.Registrar Port
SIP registrarís port number. By default this is set to 5060.
5.User Name
This is used in the name field
of the SIP URI for the 480i phone and for registering the 480i at the registrar.
6.Display Name
This is used in the display name field of the From SIP header field. Some IP PBX systems use this
as the callerís ID and some may overwrite this with the string that is set at the PBX system.
7.Auth Name
The authorization name that will be used in the username field of the Authorization header field of the SIP REGISTER request.
8.Password
The password that is used to register at the registrar.
Phone Status:
The following options display the phoneís status or allow you to power cycle the phone or reset the
phone to its factory default settings.
1.Network Status
This shows the network status of the two Ethernet ports at the back of the phone. You can also view the phoneís IP and MAC addresses.
ïIP Addr
Shows the IP address of the phone
ïMAC Addr
The MAC or the hardware address of the 480iís Ethernet card
2.Firmware Version
This option displays information about the firmware that is currently installed on the 480i.
3.Reset Phone
This option lets you reboot the phone. A reset may be necessary when:
ïThere is a change in your network, OR
ïTo re-load the configuration information modified through the configuration files to the phone, OR
ïIf the settings for the 480i on the IP PBX system had been modified.
4.Factory Default
This option lets you reset the phone back to the factory default settings, including the network settings. Performing this operation will result in losing all user modified settings.
Note: For information on other settings in the options list of the phone, please refer to the Aastra 480i Installation Guide provided with the 480i.
up Set Phone IP 480i
Model 480i SIP Admin Guide 4
480i IP Phone Set up
The Aastra 480i Web Client
To access the Aastra 480i Web Client, open your web browser (supports Internet Explorer and Gecko engine based browsers like Firefox, Mozilla or Netscape) and enter the phoneís IP address into the address field, starting with the web prefix ìhttp://î.
In the side menu of the Aastra 480i Web Client, there are three main categories: Status, User and Admin.
ïThe STATUS category contains read only status information for sub-categories Network, Hardware and Firmware.
ïThe USER category contains user configurable sub-categories Reset and Password. This section is accessed through the user level or the administrator level user name and password. For more information, refer to the Aastra SIP 480i IP Phone User Guide.
ïThe ADMIN category contains administrator only configurable sub-categories: Network, Firmware and SIP Settings. This section is accessed through the admin level user name and password. You will be prompted for this information when one of these options is selected.
For more information, refer to the section ì480i IP Phone Con-
figurationî of this document
The default for the administrator user name is ìadminî and the password is ì22222î. For a user, the default user name is ìuserî and the password field is left blank. The user level password can be changed using the web client.
5 Model 480i SIP Admin Guide
480i IP Phone
Configuration
The Network and SIP options within the 480i phone can be configured from the phone or from the Aastra 480i Web Client web interface. Administrator level options are password protected in both the phone and the web interface.
Network
DHCP automatically sends the IP address, Subnet Mask and Gateway network (also DNS and FTP Server) information to the 480i phone during initialization when the phone is first powered up or reset. By default, the DHCP setting is enabled. The network settings cannot be changed when DHCP is used, so DHCP must be set to ìOffî in order to manually change
these settings.
Turn DHCP On or Off
From the 480i Phone:
1.Press the £button to enter the Options List.
2.Select option 8. Network.
3.Enter the administratorís password. The default password is 22222.
4.Press the Enter softkey.
5.Select option 1. DHCP.
6.Press the Change softkey to indicate whether DHCP should be used or not.
7.Press Done to save the changes. From the Web Client:
1.Click on the Network sub-category under the ADMIN main category.
2.Enter the administratorís user name and password (the default user name is ìadminî and password is ì22222î).
3.In the web page that has just opened, check the Use DHCP check box to use DHCP and uncheck to indicate that you do not want to use DHCP.
4.Click on the Set Values button to save the changes that you just made.
Manually Configure Network Settings
If you are not using DHCP, you need to configure the network settings for the phone manually.
From the 480i Phone:
1.Press the £button to enter the Options List.
2.Select option 8. Network.
3.Enter the administratorís password. The default password is 22222.
4.Select option 2. IP Address to change the IP address.
5.Select option 3. Subnet Mask to change the subnet mask.
6.Select option 4. Gateway to change the gateway address.
7.Select option 5. DNS to change the DNS.
8.Press Done to save the changes.
When an IP address has been assigned to the phone, you have the option to either continue configuring the 480i through the £button on the phone or to start using the Aastra 480i Web Client. See the section ìThe Aastra 480i Web Clientî within this guide for details.
Configuration Phone IP 480i
Model 480i SIP Admin Guide 6
480i IP Phone Configuration
From the Web Client:
1.Click on the Network sub-category under the ADMIN main category.
2.Enter the administratorís user name and password (the default user name is ìadminî and password is ì22222î).
3.In the web page that has just opened enter the IP address of the phone, the Subnet Mask and
the Gateway IP address in their corresponding fields.
TFTP Server Settings
The 480i phone uses the TFTP to download updates of the phoneís firmware and configuration files. You must set the TFTP server address in the phone.
From the 480i Phone:
1.Press the £button to enter the Options List.
2.Select option 8. Network.
3.Enter the administratorís password. The default password is 22222.
4.Select option 6. TFTP Server to change the TFTP server.
From the Web Client:
1.Click on the Network sub-category under the ADMIN main category.
2.Enter the administrator user name and password (the default user name is ìadminî and password is ì22222î).
3.In the TFTP field, enter the IP address of the TFTP server.
4.Click on the Set Values button to save the changes that you just made.
SIP settings
The 480i uses the information in the SIP settings to register at the IP PBX. To configure the SIP settings:
From the 480i Phone:
1.Press the £button to enter the Options List.
2.Select option 9. SIP Settings.
3.Enter the administratorís password. The default password is 22222.
4.Select options 1-4 to change the information about the registrar and the proxy server.
5.Select option 5. User Name to change the user name.
6.Select option 6. Screen Name to change the screen name.
7.Select option 7. Auth. Name to change the authorization name.
8.Select option 8. Password to change the userís password.
From the Web Client:
1.Click on the SIP Settings sub-category under the ADMIN main category.
2.Enter the administrator user name and password (the default user name is ìadminî and password is ì22222î).
3.In the web page that just opened enter the appropriate information.
4.Click on the Set Values button to save the changes that you just made.
7 Model 480i SIP Admin Guide
Note: At this point modifications performed to the User name, Screen name, Authentication name and Password affect line 1 of the 480i only. Modifications to the other lines should be done through the <mac>.cfg file.
The NAT IP Address and NAT Port are currently not supported and will have no effect when set.
Setting Parameters through Configuration Files
The following are the parameters that can be used to configure the 480i phone through the configuration files ñ aastra.cfg and <mac>.cfg. The "aastra.cfg" file configures the settings server wide, while the <mac> configures only the phones with the MAC address for which the file is named. The settings in the "aastra.cfg" file will be overriden by the settings which also appear in the <mac> cfg file.
Configuration Phone IP 480i
Model 480i SIP Admin Guide 8
Setting Parameters ñ Network Settings
Setting Parameters – Network Settings
The following section contains the parameters to configure the network settings.
Parameter ñ dhcp |
Configurable through the 480i's Options |
|
List, the Aastra 480i web client or through |
|
the configuration files |
|
|
Description |
Enabling DHCP will populate most of the |
|
network information. The DHCP server |
|
should serve the network information that |
|
the 480i requires. If the 480i is unable to get |
|
any required information then it should be |
|
entered manually. Parameters affected: ip. |
|
Use "0" to disable DHCP and "1" to enable |
|
DHCP |
|
|
Format |
Integer |
|
|
Default Value |
1 |
|
|
Range |
0 or 1 |
|
|
Example |
dhcp: 1 |
|
|
|
|
Parameter ñ ip |
Configurable through the 480i's Options List, |
|
the Aastra 480i web client or through the |
|
configuration files |
|
|
Description |
This parameter assigns a static IP address to |
|
the 480i device. |
|
|
Format |
IP address |
|
|
Default Value |
0.0.0.0 |
|
|
Range |
Not Applicable |
|
|
Example |
ip: 192.168.0.25 |
|
|
|
|
Parameter ñ |
Configurable through the 480i's Options List, |
subnet mask |
the Aastra 480i web client or through the |
|
configuration files |
|
|
Description |
The subnet mask IP address. |
|
|
Format |
IP address |
|
|
Default Value |
255.255.255.0 |
|
|
Range |
Not Applicable |
|
|
Example |
subnet mask: 255.255.255.224 |
|
|
9 Model 480i SIP Admin Guide
Parameter ñ |
Configurable through the 480i's Options List, |
default gateway |
the Aastra 480i web client or through the |
|
configuration files |
|
|
Description |
The IP address of the network's gateway or |
|
the router IP address |
|
|
Format |
IP address |
|
|
Default Value |
1.0.0.1 |
|
|
Range |
Not Applicable |
|
|
Example |
default gateway: 192.168.0.1 |
|
|
|
|
Parameter ñ dns1 |
Configurable through the 480i's Options List, |
|
the Aastra 480i web client or through the |
|
configuration files |
|
|
Description |
Primary domain name serversí IP address. |
|
For any of the IP address settings on the 480i |
|
a domain name value can be entered instead |
|
of an IP address. With the help of the domain |
|
name servers the domain names for such |
|
parameters can then be resolved to their |
|
corresponding IP addresses. |
|
|
Format |
IP address |
|
|
Default Value |
0.0.0.0 |
|
|
Range |
Not Applicable |
|
|
Example |
dns1: 192.168.0.5 |
|
|
|
|
Parameter ñ dns2 |
Configurable through the 480i's Options List, |
|
the Aastra 480i web client or through the |
|
configuration files |
|
|
Description |
Secondary domain name serversí IP address. |
|
|
Format |
IP address |
|
|
Default Value |
0.0.0.0 |
|
|
Range |
Not Applicable |
|
|
Example |
dns2: 192.168.0.6 |
|
|
Settings Network ñ Parameters Setting
Model 480i SIP Admin Guide 10