AASTRA 7433ip User Guide

Aastra 7433ip

IP Phone for MX-ONE™

USER GUIDE

Copyright

© Copyright Aastra Telecom Sweden AB 2012. All rights reserved.

No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

If this publication is made available on Aastra media, Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use.

Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

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1	Important User Information
	TRADEMARK
	Aastra is a registered trademark of Aastra Technologies Limited. All
	other trademarks herein are the property of their respective owners.
	DISCLAIMER
	While every effort has been made to ensure accuracy, Aastra will not be
	liable for technical or editorial errors or omissions contained within this
	documentation. The information contained in this documentation is
	subject to change without notice.
	DECLARATION OF CONFORMITY
	Hereby, Aastra Telecom Sweden AB, Box 42214,
	SE-126 17 STOCKHOLM, declares that this product(s) is in conformity
	with the essential requirements and other relevant provisions of the
	European Directive 1999/5/EC (R&TTE Directive).
	Details to be found at www.aastra.com/sdoc

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IMPORTANT USER INFORMATION

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help. HAC (Hearing Aid Compatible)

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IMPORTANT SAFETY INSTRUCTIONS (ENGLISH)

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

•Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

•Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

•Do not use the telephone to report a gas leak in the vicinity of the leak.

•Use only the power cord indicated in this manual.

SAVE THESE INSTRUCTIONS

IMPORTANTES MESURES DE SÉCURITÉ (FRANÇAIS)

Certaines mesures de sécurité doivent être prises pendant l’utilisation de matériel téléphonique afin de réduire les risques d’incendie, de choc électrique et de blessures. En voici quelques unes:

•Ne pas utiliser l’appareil près de l’eau, par exemple, près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un sous-sol humide ou près d’une piscine.

•Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un orage électrique. Ceci peut présenter un risque de choc électrique causé par la foudre.

•Ne pas utiliser l’appareil téléphonique pour signaler une fuite de gaz s’il est situé près de la fuite.

•Utiliser seulement le cordon d’alimentation indiqué dans ce manuel.

CONSERVER CES INSTRUCTIONS

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IMPORTANT USER INFORMATION

INTRODUCTION

These directions for use describe the user procedures to handle the features available for the Aastra 7433ip phone.

This document is valid for MX-ONE Telephony System -– Telephony

Switch and MX-ONE Telephony System – Telephony Server. Whenever only one system is applicable, this is specifically stated in the document.

All the procedures, suffix digits, tone messages and times used in this document are according to the standard application system.

Not all exchanges are equipped with all features. By categorization, it is possible to vary the number of features assigned to each individual extension. This can affect the display information. The person or department responsible for telecommunications in your organization, will inform you of which features have been assigned to you.

The phone supports Dynamic Host Configuration Protocol (DHCP) for determination of IP addresses.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Note: Be careful not to keep credit cards near the phone, since they may be demagnetized due to the strong magnets in the phone.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Important Safety Instructions

Save these instructions. Read these safety instructions before use.

Note: When using your telephone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.

Follow instructions in the equipment user guide or other documentation.

•Always install equipment in a location and environment for which it is designed.

•For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company.

•For mains powered telephones: Avoid placing the telephone power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel.

•The handset’s earcap region is slightly magnetic and may pick up small metallic objects, such as 26/6 gauge staples. Check the earcap region for metallic objects before use.

•Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unau-

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thorized changes or modifications could void the user authority to operate the equipment.

•Do not use the telephone to report a gas leak in the vicinity of the leak.

•Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.

•Do not insert any object into equipment slots that is not part of the product or auxiliary product.

•Do not disassemble the product. Contact a qualified service agency when service or repair work is required.

•Do not use a telephone (other than cordless type) during an electrical storm.

Disposal of the Product

Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

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	AASTRA 7433IP DESCRIPTION
2	Aastra 7433ip Description

The Aastra 7433ip phone (see figure below) has a three line display with 2 soft keys and 2 navigation keys. The phone also has a standard key pad, and function keys.

Most features are activated from the function keys and the menus shown in the display. For more information on function keys, see 2.3 Function

Keys on page 13 and for the display, see 2.4 Display on page 14.

Note: Clean the phone with a cloth slightly moistened with a mild soap solution.

Figure 1: Aastra 7433ip Front View

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2.1 Cabling

All connections at the back of the phone are marked for easier identification, see figure below.

Aastra 7433ip

Net

Net

PC

Figure 2: Aastra 7433ip Back View

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					AASTRA 7433IP DESCRIPTION
Table 1	Phone Connections
Type of		Description
Connection
		Power inlet
		The phone is powered by an external AC/DC
		adapter (see details below) or, alternatively, over a
		Power over Ethernet (PoE) switch.
		•	If you use the external power adapter, connect
			one end of the adapter to the phone connection
			marked		, and the other end to a power
			outlet.
		•	If you use the PoE connection, you only have to
			connect the phone to the LAN.
		LAN inlet
		Connect one end of the Ethernet cable to the phone
		connection marked Net, and the other end to a LAN
		connection.
		The phone conforms to the 802.1x standard for LAN
		authentication.
		If the phone is equipped with a gigabit Ethernet unit
		(DBY 412 02) and connected to a gigabit LAN, it
		can be powered by a power adapter, or by a power
		ethernet switch.
		PC inlet
		Connect one end of the PC cable to the connection
		marked		, and the other cable end to a RJ45
		connection on your PC.
		When the phone is starting up (booting), a
		connected PC will lose network connection for a few
		seconds.
		Handset connector
		Connect the handset to the connection marked				.

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Note: The phone does not work during power failure, unless powered through a PoE.

The phone can be powered either from the network or from a 5 V AC/DC plug-in power adapter. Only use the plug-in adapter (power supply) listed below, or an adapter approved by your local retailer.

•RES 141 319/1 for the EU market except for the UK

•RES 141 319/2 for the US market

•RES 141 319/3 for the UK market

For other markets the power adapter can be locally sourced.

2.2	Foot Console

Your phone is equipped with a foot console. This console is available in two variants; it can be a stand only, or have a built-in option unit. For more information on option unit, see section 2.10 Option Unit on page 24.

It is possible to adjust the angle of the phone by tilting the foot console, see figure below.

Figure 3: Tiltable Foot Console

To install the foot console, do the following:

1.Attach the foot at the arrows on the back of the phone.

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AASTRA 7433IP DESCRIPTION

2.Press until you hear a click sound.

1

2

Note: If you wish to remove the foot console, pull the console firmly towards you to release it before removing it from the phone.

3.Connect the cables, see 2.1 Cabling on page 9.

4.Attach the Electrostatic Discharge (ESD) cover on the back of the phone to protect the connectors from ESD. For this you need a screwdriver.

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2.3 Function Keys

The phone is equipped with a standard alpha numeric keypad and a set of function keys. The function keys are described below.

Settings

Pressing this key opens the settings menu, see 13

Settings on page 85 for more information.

Contacts

Pressing this key opens the list of contacts in your phone. For more information on contacts, and what to do from this menu, see section 8 Contacts on page 59.

Call List

Pressing this key opens the call list. The phone keeps a call list of 50 positions listing answered incoming calls, outgoing calls, and missed and rejected calls. Icons representing incoming, outgoing, and missed calls are displayed to the left of the number. For information on how to use the call list, see 5.4 Redial Calls on page 45.

Messages

Pressing this key opens the message menu.

Mute

Pressing this key during conversation, switches the microphone off.

If the key is pressed when the phone is in idle state, silent ringing is activated, and the indicator is on. Press any key to deactivate silent ringing.

Volume

Pressing the volume keys adjusts the volume level of the ring signal and incoming speech in the handset, or loudspeaker.

Loudspeaker

Pressing this key enables handsfree connection.

Handsfree is not fully available. It is possible for a Aastra 7433ip user to hear the other party, but it is not possible for the other party to hear the Aastra 7433ip side.

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AASTRA 7433IP DESCRIPTION

Line keys

The three line keys are available for both incoming and outgoing calls.

Clear, restart

Press this key to disconnect an ongoing call.

Pressing this key when working from the menus, will take you one step back.

2.4 Display

The phone display consists of three rows, each with 24 characters. The two uppermost rows display icons and text, conveying information about features, time and date, owner ID, and so on. The third row displays context dependent soft keys that you use to make selections in the display.

When a scroll bar is visible at the right in the display, there are more options than the ones currently shown. Use the navigation keys to scroll the list. The content depends on the traffic state and which actions are performed at the moment.

It is possible to change the contrast of the display, see 13.3.1 Modifying Contrast on page 88.

You can also change the display menu language and the date and time presentation, see 13 Settings on page 85.

Note: All names and numbers presented in the displays in this user guide are examples.

2.4.1

Idle phone (idle mode)

When the phone is in idle mode, the display shows the time and date information on the first row, and your name or extension number on the second row.

14 May 2010	16:45
12345 John
more...	Availability

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If you have unanswered calls, these are indicated in the idle phone display.

1 Missed	16:45
12345 John
more...	Availability

If follow-me is activated, this is also indicated in the idle phone display.

FollowMe To 54321	16:45
12345 John

more... Availability

2.4.2	Outgoing call
	During an outgoing call, the display shows the traffic information and the
	dialed name (if available) and number.
		12345	16:45
		Anna	0:02:18
		more...	Hold
2.4.3	Display Icons

Depending on the phone mode, one or more icons in table 2 on page 15 may appear in the display.

Table 2 Display Icons

	Display		Description
	icon
			Volume level bar
			Indicates the ring signal volume in idle or ringing mode, or
			in speech mode, the loudspeaker or earpiece volume.
			Security
			Indicates that the ongoing call is secure between the A and
			B party. The media (speech) and the signalling are
			encrypted.
			Access warning
			Flashes when the access to system services is reduced
			(some system services do not work).

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Display	Description
icon
	New missed call(s)
	Indicates new missed and not checked incoming call(s).
	The number beside the symbol indicates how many times
	this caller has tried to call your extension.

Missed call(s)

Indicates new missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension.

Incoming call

Indicates an answered incoming call.

Outgoing call

Indicates an outgoing call.

Bar indicator

Indicates the shown part of the total list and where it is positioned in the total list.

Setting indicators

Filled symbol indicates the current setting in the shown list

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2.5	Display Menu Structure
	In the sections below, the phone menus are described in brief. For a
	detailed description of the various menu options, please see the appro-
	priate section in this manual.
	Note: Depending on the phone configuration, the menus in your phone
	may differ in content from the menus displayed in the following
	sections.
2.5.1	Idle Mode
	When the phone is in idle mode, soft keys more... and Availability are

shown. See figure below for a description of which features are available when you press either the more... or Availability key.

more...					Log off <user>
					Log on Temporary user
Availability					My Presence
					Follow-me
					External Follow-me
					My Profile
					My mobile phone
					Free on Busy:ON

Figure 4: Idle menu structure

Log on with:

See Settings menu

2.5.2 Settings

Pressing the key activates the Settings menu. See figure below for a description of the menu structure.

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Figure 5: Settings menu structure

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2.5.3 Contacts

Pressing the key activates the Contacts menu. See figure below for a description of the menu structure.

Figure 6: Contacts menu structure

2.5.4	Call List
	If there is a missed call, the lamp at the		key is flashing and there is
	an information text in the display.
	Press the	key to look in the Call List.

If you have missed calls, these will be shown and if you also want to check the outgoing and answered incoming calls, press more... and Show all calls. You can switch back to the list with missed calls by pressing more... and Show missed calls.

The figure below shows the different options in the call list.

		Michael	13:23
		Anna	12 May
	more...		Call

Show missed calls / all calls Details: [call list entry]

Add to Contacts: [call list entry] Add to shortcut: [call list entry]

Delete: [call list entry] Delete all calls in list Exit Call List

Figure 7: Call list menu structure

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AASTRA 7433IP DESCRIPTION

2.5.5 Message

Pressing the key activates the Message menu. See figure below for a description of the menu structure.

Figure 8: Message menu structure

2.6 Indicators

Indicators on the phone keys indicate line status using different flash patterns, see below.

Off

The feature is not active.

Steady light

The feature is active.

Steady light can also indicate that a feature or setting is being programmed.

Slowly flashing

The line (or feature) is put on hold.

Rapidly flashing

An incoming call.

Can also indicate an error.

Light with short breaks

Ongoing call.

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2.7	Tones and Signals
	It is possible to set different ring signals on the phone. For a description
	on how to change signals, see section 13.2.1 Changing Ring Signals for
	Incoming Calls on page 87. To distinguish between different call types,
	that is, internal, external and callback calls, the signal you choose is
	used with different ring cadences, see 2.7.1 Call Type Characteristics on
	page 21. It is also possible to distinguish between callers by assigning
	contacts their own ring signal, see section 8.2.1 Adding a New Contact
	on page 60.
	One other option is to use a melody instead of the ring signal, see
	section 13.2.1.1 Downloading Melodies on page 87.
2.7.1	Call Type Characteristics

The ring signal for incoming calls alert in three different ways depending on the type of incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask the system administrator.

Note: At a second incoming call, the phone rings only the first period and with a low level by default. The alerting type can be changed, see section 13.2.2.1 Changing Alert For Incoming Calls on page 88. This is valid for both the internal and external ring signal.

Internal ring signal

External ring signal

Recall signal (Callback reminder)

If a melody is used instead of the ring signal, there is no difference between internal and external calls. The callback signal cannot be a melody, the default ring signal number 5, is used instead.

2.7.1.1

Ringing Volume

Use the Volume keys to adjust the ring volume. The new volume setting is stored.

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Note: The volume will return to the default level in case of a power failure.

2.7.1.2

Mute Ring Signal

To suppress the ring signal for an incoming call, do the following:

1.Press the key.

The ring signal is switched off for the current call, and the phone is automatically set to Silent Ringing.

2.Answer the call.

2.7.1.3

Silent Ringing

If you do not want to be disturbed by the ring signal but still want to be able to answer an incoming call, you can switch off the ring signal.

Incoming calls are only indicated by a flashing line lamp and display information.

When the phone is in idle mode, or when ringing:

1.Press the key to switch off the ring signal. The indicator is on to indicate silent ringing.

Note: The ring signal will be switched on automatically the next time you lift the handset or press any key.

2.7.2

Tone Characteristics

Different ring tones sound with different cadences, see the list below.

Dial tone

Special dial tone

Ring tone or queue tone

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Busy tone

Congestion tone

Vacant number tone

Call waiting tone or verification tone

Intrusion tone

Conference tone*

Connection in progress tone

On hold

* The conference tone can be disabled by the system administrator.

Note: The tones above are the most commonly used tones worldwide.

Many markets use a differing tone for one or more situations.

2.8	Handset Mode

The handset mode means that you lift the handset in order to make or answer a call. The features and processes described in this manual are

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based on the handset mode, but it is possible also to make and answer calls in handsfree mode, that is, without lifting the handset.

2.9	Handsfree Mode

It is not possible to make and answer calls without lifting the handset, but it is possible to monitor calls, see below.

2.9.1 Monitoring

With the Aastra 7433ip phone, it is possible to make and answer calls, and to monitor the progress of a call without lifting the handset, but you have to lift the handset for the other person to hear you.

Answer a call	Press the line button that indicates an
	incoming call (the button's indicator is
	flashing). You must lift the handset for the
	calling person to be able to hear you.
Make a call	Dial the number you want to call. When
	someone answers, you need to pick up
	the handset for the called person to be
	able to hear you.
Clear a call	Replace the handset.

2.10	Option Unit

It is possible to install an option unit in the phone. The option unit, which is built into the foot console, provides the phone with a gigabit Ethernet interface and an extra bell and busy signal.

Gigabit Ethernet

The option unit offers a gigabit Ethernet interface module, the purpose of which is to pass on gigabit traffic to the PC connected to the IP terminal. The phone itself does not require the gigabit speed.

Extra bell and busy signal

The option unit offers an interface for auxiliary equipment, such as an external bell or a busy signal indicator. There are three alternatives using this function:

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•Busy Signal. The busy signal is activated in off-hook mode.

Can be used to control a Do-not-disturb lamp at the door.

•Extra Bell. The extra bell is activated parallel to the ring signal.

•Combined Bell/Busy. A combined busy signal and extra bell.

Steady active in off-hook mode, and flashing when the phone rings. Can be used for lamp indication in an office landscape, for example.

2.10.1

Installing an Option Unit

To install the option unit, do the following:

1.Log off the phone and disconnect the power from the phone to avoid electrostatic discharges, ESD.

2.Connect the ribbon cable to the phone, making sure the cable does not get stuck.

3.Attach the option unit at the arrows on the back of the phone. Press until you hear a click sound.

Note: Avoid touching the contacts when you connect the ribbon cable.

4.Connect the cables to the option unit and attach the rubber piece as showed in the figure below.

Apart from the PC and LAN cables, you need connect the auxiliary cable for an extra bell or busy lamp.

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AASTRA 7433IP DESCRIPTION

Note: Unless the LAN cable is connected to the port marked Net on the option unit, the phone will not work.

5.Attach the ESD covers on the back of the phone to protect the connectors from ESD. For this you need a screwdriver.

2.10.2

Removing an Option Unit

To remove the option unit, do the following:

1.Disconnect all cables attached to the option unit.

2.Press the unit in the opposite direction to when you installed it.

3.Disconnect the ribbon cable.

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2.11 Wall Mounting

The phone can be wall mounted. For detailed information on how to do this, please see the installation card which comes with the phone.

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STARTING THE PHONE

3	Starting the Phone

This chapter describes how to start the phone, and how to log on and off. It also describes free seating, and how to check which software version is used.

All system settings for your phone must be set by the system administrator before you can use the phone.

Note: Depending on the settings in your network and telephony system, the startup procedure in your phone may differ from the one described in this manual. Check the display on your phone and read the applicable sections.

3.1	Starting and Logging On

To start the phone, connect the required cables, see 2.1 Cabling on page 9. When the phone is connected to the network, the startup procedure starts automatically.

3.1.1

Logging On To the Network

If LAN access control is displayed when you start the phone, you need to log on to the network before logging on to the telephony system.

To log on to the network, do the following:

1.Enter the user ID and press Log on.

2.Enter the password and press Log on.

Note: If you do not know your user ID or your password, contact the system administrator.

3.The phone receives the network settings. If it fails, please try again.

If receiving network settings fails one more time, please contact the system administrator.

Note: If the user ID or password is not accepted, the following message is displayed: “Failed Authentication! Check User ID/Password!” Then press Retry and make a new logon attempt.

Should the logon fail again, please contact the system administrator.

4.The phone receives the phone settings. If it fails, the phone will use the latest settings.

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5.If a new software version is available, you will be notified via a display message.

3.1.2

Logging On To the System

When the phone is logged on to the network, there are three possible scenarios:

•The phone is ready to use. This means that the phone logs on automatically to the telephony system.

•You have to log on the phone to the telephony system with an extension number.

•You have to log on the phone to the telephony system with both an extension number and password (or PIN code).

Note: The PIN code can be changed by the user (see 13.7.1 Changing

PIN Code on page 92), whereas the password can only be set by the system administrator.

If you are required to log on the phone to the telephony system, you are prompted to enter your extension number, or your password (or PIN code), or both.

To log on to the telephony system, do the following:

1.Enter your extension number and press Log on

2.Enter the password (or PIN code), if required, and press Log on again.

Note: If the extension number or password is not accepted, the following message is displayed: “Failed User Log on! No calls!” Then make a new logon attempt. Should the logon fail again, please contact the system administrator.

The phone does not work during power failure. After a power failure the phone automatically restarts. When the phone is starting up (rebooting), any PC that is connected to the phone will loose its network connection for about 10 seconds.

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STARTING THE PHONE

3.2	User Type Modes

There are three user type modes:

Free User: You need to log on to the telephony system to be able to use the phone, and you are allowed to log off the phone. This is the most common mode.

Permanent User: The phone is always logged on with a default number.

You cannot log on or log off. This mode can be used for phones in, for example, receptions.

Temporary User: The phone is always logged on with a default number, but you can log on with your own extension number and get access to your user profile. This mode can be used in a free seating environment.

Note: Viewing and changing user type modes require administrator rights.

3.2.1

Free User

When log off is allowed, the phone must be logged on (registered) to the telephony system to be used. When the phone is logged off, the display will look like in the figure below. If the emergency call function is enabled, it is possible to make emergency calls. For more information on emergency calls, see 5.3 Emergency Calls (SOS Calls) on page 43.

Figure 9: Logon screen when log off is allowed

The last extension number used (by the previous user) remains until changed.

To log on with your own extension number, do the following:

1.Enter your extension number. If it already appears in the display, skip to step 2.

The displayed number is erased automatically when you start entering new digits. The display shows your entered digits.

2.Press Log On.

3.Depending on the configuration, you are logged on automatically, or prompted for login details.

•If a password (or PIN code) is not required, the phone logs on automatically.

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