Aastra 9120 User Manual

5 (1)
Aastra 9120 User Manual

9120 USER GUIDE

Table of Contents

Table of Contents

 

Introduction ..................................................................................................

1

Emergency service Feature ........................................................................

1

Unpacking your phone ................................................................................

1

Key Descriptions .........................................................................................

2

Basic Installation..........................................................................................

4

Pre-installation information for the 9120 telephone.....................................

4

Special information......................................................................................

5

Making and Answering Calls ......................................................................

8

Making a call ...............................................................................................

8

Answering a Call .........................................................................................

8

Using the Hold Key......................................................................................

8

Switching between two lines ......................................................................

9

Using the Conference key ...........................................................................

9

Extension in Use .........................................................................................

9

Making a Handsfree call..............................................................................

9

Muting a Handsfree call ............................................................................

10

Using the Redial List .................................................................................

10

Call Waiting ID...........................................................................................

11

Turning the display of Call Waiting ID on or off..........................................

12

Changing the display language .................................................................

12

Setting the date and time ..........................................................................

13

Turning the ringer on and off .....................................................................

13

Setting the ring tone and ringer volume ....................................................

13

Changing the Prime Line...........................................................................

14

Clear Message Lamp ................................................................................

14

Directory .....................................................................................................

15

Directory names ........................................................................................

15

Saving numbers and names to the Directory ............................................

15

Saving an active call into the Directory .....................................................

16

Saving a memory key entry to the Directory .............................................

16

Entering Names ........................................................................................

16

Making a call from the Directory................................................................

16

Finding items in the Directory....................................................................

17

Editing in the Directory ..............................................................................

17

Deleting items from the Directory..............................................................

17

Callers List..................................................................................................

18

Using the Callers List ................................................................................

18

Setting up the Callers List .........................................................................

18

Finding an item in the Callers List .............................................................

19

Making a call from the Callers List ............................................................

19

Editing in the Callers List...........................................................................

19

Saving Callers List numbers to the Directory or a Memory key ................

20

Deleting from the Callers List ....................................................................

20

Memory keys ..............................................................................................

21

Saving numbers and names into memory keys ........................................

21

Saving from the display into memory keys................................................

21

Saving an active call into a memory key ...................................................

22

i

Table of Contents

 

Saving numbers and names into shift memory keys .................................

22

Labeling the memory keys ........................................................................

22

Making calls from memory keys ...............................................................

23

Editing memory keys .................................................................................

23

Deleting memory keys...............................................................................

23

Saving features in memory keys ...............................................................

23

Using feature keys.....................................................................................

24

Saving a feature and light in memory keys................................................

24

Using Feature Light keys...........................................................................

25

Advanced Options......................................................................................

26

Turning the Call timer on or off ..................................................................

26

Selecting the dial pad mode ......................................................................

26

Entering area codes ..................................................................................

26

The Secure Numbers Feature ...................................................................

27

Using a headset with your telephone ........................................................

28

Extension in use ........................................................................................

28

Display Icons and Messages.....................................................................

29

The Callers List screen..............................................................................

29

Knowing when you have a message .........................................................

29

Icon in the Callers List ...............................................................................

29

General display messages ........................................................................

30

Callers List display messages ...................................................................

31

Learning about the lights ...........................................................................

31

Set indicator light messages .....................................................................

32

Line and Handsfree indicator light messages ...........................................

32

Viewing multiple display and light messages ............................................

32

Troubleshooting .........................................................................................

33

Contents of Table

ii

Introduction

Introduction

Congratulations..... on the purchase of your 9120 telephone.

This guide contains information on the 9120.

The 9120 is an advanced two-line telephone, that offers the following features:

ïHandsfree (speakerphone) with mute capabilities

ïHeadset compatible

ï 100 name and number Callers List

ï Personal Directory for 100 name and number directory

ï 14 speed dial positions for frequently called numbers or feature access codes

ï Last number redial

Emergency Service Feature

The Model 9120 will provide basic telephone service during a power failure. However, only the dial pad, ringer and handset will function. If on a handset call when a power failure occurs, the Model 9120 will keep the call. Handsfree calls will not be reestablished during a power interruption.

Unpacking your phone

Along with this user guide the following items are included with your telephone.

Handset cord

Telephone

Memory key card

Handset

Number card

 

and plastic lens

 

and plastic lens

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power adaptor

Telephone stand

Telephone line cord

Regulatory sheet

The power adaptor is 16 VAC, 250mA - please see the regulatory sheet for safety instructions regarding the power adaptor and operation of the telephone.

1

Key Descriptions

Set Indicator Light

Options Key

Backlit Display

Navigational Keys

Handset

Introduction

Caller

s

Flash

Redial

Dial

Conference

Line 2

Line 1

Mute

O ptions Directory Save

Delete

Shift

Volume Bar

Dial Pad

Line1 & Line2 Keys

14 Memory Keys

Headset Jack

Keys

Key Description

 

 

 

 

Set Indicator

Flashes when the telephone rings, or when a call is on hold; lights up

Light

when a message is waiting or when a feature or extension is in use. See

 

Set indicator light messages on page 31 for more information.

 

 

14 Programma-

Stores a name and number or feature for easy access.

ble Keys

 

 

 

Internal Head-

Allows you to plug a headset with a standard 2.5mm jack. See Using a

set Jack

headset with your telephone on page 28.

 

 

2

Introduction

Keys

Key Description

 

 

 

 

 

 

 

 

I

Access a list of 11 basic options to customize the features of your tele-

 

 

phone.

 

 

 

 

J

Stores up to 100 names and phone numbers (stored in alphabetical

 

 

order). See Directory on page 15 for more information.

 

 

 

 

K

Use to store numbers and names in Directory, in memory keys and to

 

 

save Option feature settings.

 

 

 

 

L

Removes individual entries in the Directory, or Callers List. Erases

 

 

memory key information.

 

 

 

 

H

Use to access the seven two-touch memory positions.

 

 

 

 

S

VWallows you to move up or down in the Directory, Callers List,

 

 

Options List and the Redial List. When you are editing entries on the

 

 

display, Tallows you to backspace and erase characters and Uallows

 

 

you to view multiple messages on the telephone display or adds a space

 

 

between characters.

 

 

 

 

N

Ends an active call. Goodbye exits an open list, such as the Directory

 

 

Options or Callers List. It will not hang up a call that is on hold.

 

 

 

 

O

Places calls on or off hold. See Using the Hold Key on page 8 for more

 

 

information.

 

 

 

 

R

Sets the ringer volume when the telephone is idle; sets the handset and

 

 

speaker volume while on call. See Setting the ring tone and ringer vol-

 

 

ume on page 13 for more information.

 

 

 

 

P

Activates the speaker and microphone so you can listen and talk without

 

 

using the handset; also mutes the microphone so that your caller cannot hear

 

 

you (the light indicator will flash when the microphone is muted) .

 

 

 

 

G

Select either line key to answer ringing calls (line indicator light will

 

F

flash for ringing calls). Press either line key to place outgoing calls.

 

 

 

 

E

Joins the calls on the two lines together. See Using the Conference key on

 

 

page 9 for more information.

 

 

 

 

A

Access a list of the last 100 calls received. The list begins with the new-

 

 

est call and ends with the oldest. The oldest call is automically deleted

 

 

to make room for the new calls when the list becomes full. See Callers

 

 

List on page 18 for more information

 

 

 

 

B

Use with the network features such as Call Waiting and Three Way Call-

 

 

ing (flash is also referred to as link).

 

 

 

 

C

Displays the last ten phone numbers dialed out on the telephone. See

 

 

Using the Redial List on page 10 for more information.

 

 

 

 

D

Dials the displayed telephone number, automatically activates the

 

 

handsfree mode if the handset is not picked up.

 

 

 

 

Y

To indicate Gor Fin this user guide.

 

 

 

 

M

Memory keys store numbers, names and features. See Memory keys on

 

 

page 21.

 

 

 

3

Basic Installation

Pre-installation information for the 9120 telephone

The 9120 telephone is a two-line telephone. Before you begin installing it, you need to know how the telephone lines are connected to the phone jacks at your home or office.

When two telephone lines are installed on the same phone jack, one telephone cord is required to connect both lines to your 9120 telephone.

When two telephone lines are installed on separate phone jacks, two telephone cords are required to connect both lines to your 9120 telephone. A second telephone cord will be required to connect both lines to your 9120 telephone.

If you want to combine two telephone lines onto one phone jack, contact your telephone company.

Installation Basic

1. Connect the Handset

2.Connect the Cords

Attach one end of the coiled handset cord to the handset and the other end to the handset port jon the back of the telephone.

Route the handset cord along the groove leading off the side of the telephone as shown in the illustration.

Plug one end of the telephone cord into 1 lon the back of the telephone and the other end to the phone jack.

Connect the small end of the power adaptor to the kport on the back of the telephone, and plug the other end into an electrical outlet.

1

3. Attach the Stand for Desk Mount

If you plan to mount the telephone on the wall, you do not need to attach the stand.

Lower the stand as shown below into the slots on the back of the telephone.

Slide the stand in the direction shown below until it clicks into the locked position.

4

Basic Installation

Special information

You must confirm if the two telephone lines are installed on the same phone jack, or on two separate phone jacks.

Read your 9120 telephone display. If it prompts you to select a language, follow the directions on the telephone display to choose your language of choice.

When both lines are installed on the same phone jack, the telephone display shows the time and date.

When only one line is installed on a phone jack, the telephone display shows a Check line cord message.

Jan 1 12:00 PM

Check line cord

Line 2

Jan 1 12:00 PM

4. Connect the second telephone cord

5. Connect optional equipment to the telephone

You must use the second telephone cord that was provided with your 9120 telephone to complete installation step 4.

Plug one end of the telephone cord into 2 l on the back of the telephone and the other end to the phone jack.

Both telephone lines on the 9120 telephone must be connected to 1 l on the back of the telephone to connect a fax or modem peripheral. Plug one end of the telephone cord into 2 lon the back of the telephone and the other end to a fax machine or modem.

2

2

5

6. Attach the cords to the telephone stand

7. Mount the telephone on the wall

Route the cords along the groove on the telephone stand as shown in the illustration.

It is recommended that you use a wallmounting plate which is available through your telephone company or a local retailer. You will find it easier to wall-mount the telephone if you purchase one or two short 20 cm (8î) telephone cords and use them in place of the long telephone cord(s).

Coil the telephone cord(s) into the space provided on the back of the telephone. Line up the keys on the wall mounting plate with the key holes on the back of the telephone. Place the telephone onto the wall mounting plate, and then push down to secure the telephone into place.

8. Insert the number card on your

9. Insert the Memory key card on your telephone

telephone

 

Write your telephone number on the number card.

Place the number card into the slot underneath the handset cradle on the on the telephone.

Gently bend the clear plastic lens and place it on top of the number card in the slot.

This card contains the feature names for the dedicated keys and label identification spaces for the eight programmable memory keys.

Place the card into the memory key card slot on the telephone.

Gently bend the clear plastic lens and place it on top of the memory key card in the slot.

For more information on programming memory keys, refer to Memory keys on page 21

Installation Basic

6

Basic Installation

To avoid potential electrical shock hazard to personnel or damage to the telephone, use only the manufacturer-supplied equipment and installation procedures. Specifically, use only 4 conductor modular teledapt plug/cords with this product, and an AC transformer that is CSA/UL or CSA-NRTL/C approved Class 2 level C, rated as follows:

For North American Markets AC voltage 110-120V, Input: 120VAC, 60Hz, 10W and Output: 16V AC, 250mA.

Substitution of non-approved equipment will void the Aastra Telecom Inc., warranty. For more information about installation and safety concerns, call 1-800-574-1611.

7

Making and Answering Calls

Making a call

With your telephone you can make and answer calls using your handset or Pfor speakerphone capabilities. A headset attachment can also be used with your telephone, refer to page 28 . You can use the 9120 to simply make a regular call, or you can predial a telephone number to ensure it is correct before it is dialed out. Follow the procedures below to make a regular or predialed call.

To make a regular call:

1.Lift the handset or press either Por Y.

2.Enter the number using the dial pad.

To make a predialed call:

1.Enter the number using the dial pad.

2.Lift the handset or press either P,Dor Y.

Note: If you have turned on the live dial pad option, you will not have to lift the handset or press any buttons after entering the number. Refer to Selecting the dial pad mode on page 26.

When you use P, Dor lift the handset rather than using a line key to make a call, the prime line is automatically selected. The default prime line is Line 1. If you want to change the prime line to Line 2, see Changing the Prime Line on page 14.

Answering a Call

To answer a call:

1.Lift the handset, press Por press the key for the line you want to answer .

When you subscribe to the Caller ID service from your telephone company, Caller ID information is sent from the telephone company to your 9120 telephone between the first and second ring. Therefore, if you want the telephone number of the incoming call to appear on the display and in the Callers List, you must wait until the information appears on the display before answering the telephone.

If you lift the handset or press Pwhen both lines are ringing, the line that was ringing first is automatically answered.

Using the Hold Key

To put a call on hold and take a call off hold:

1.Make or answer a call.

2.Press O. Line 1 held or Line 2 held appears on the display and the line indicator light flashes.

Note: You wonít lose the call if you hang up the handset.

3.To retrieve the call, press O,Por Y. If you donít retrieve the call within 15 minutes, the call is automatically dropped.

Note: The 9120 automatically releases a call on hold when a person on an extension telephone on the same line picks up the call. If you donít hang up the handset after you have put a call on hold and that call is picked up by someone at

Calls Answering and Making

8

Making and Answering Calls

another extension, the call is taken off hold but remains connected to your telephone. If this happens, any background noise from your area will be heard by the caller and the person at the other extension.

Switching between two lines

To put a call on hold and make or answer a second call:

1.Make or answer a call on one line.

2.To make or answer a second call on the other line, press the second line key. This automatically puts the original line on hold.

3.To hold one line automatically and speak on the other, press the line keys alternately.

4.To end a call which is not on hold, press Nor hang up.

Using the Conference key

To join two calls in a Conference:

1.Make or answer a call on one of the lines.

2.Press Oto place the first call on hold.

3.Make or answer a call on the second line.

4.Once you have callers on both lines, press E.

Note: You can speak privately with one particular caller by pressing that callerís line key. This automatically puts the other caller on hold. You can re-establish the conference by pressing E.

Extension in Use

When you are on a call and someone on an extension telephone picks up the handset, the set indicator light comes on if the person on the extension is using your line. The light remains on and the message Extension in use appears until the person at the other extension hangs up.

When another extension is using a line, the line indicator light for that line (located beside the line key) is illuminated. Line indicator lights let you know if a line is available for you to use. Also see Extension in Use on page 28.

Making a Handsfree call

You donít have to use the handset to use your telephone. Instead, you can use Handsfree mode to place a call, or you can switch to Handsfree mode while a call is in progress.

To dial without picking up the handset: To switch to a Handsfree call:

1. Press Por Y. 1. Lift the handset.

2.Enter the number using the dial pad. 2. Dial a number using the dial pad.

3.When the call is over, press N. 43. . When the call is answered, press

P.

9

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