Aastra Telecom 6731I User Manual

6731i IP Phone

User Guide

Release 2.4

41-001270-00

Rev 00

Callers

Conf.

Transfer

Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

Copyright 2008 Aastra Telecom. www.aastratelecom.com

All Rights Reserved.

Software License Agreement

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.

Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.

Agreement License Software

iii

Table of Contents
Software License Agreement ......................................................................................................	iii
Table of Contents ..........................................................................................................................	1
About This Guide ..........................................................................................................................	1
Documentation ..........................................................................................................................	1
Introduction ...................................................................................................................................	2
Phone Features ..........................................................................................................................	2
Requirements ............................................................................................................................	2
Installation and Setup ................................................................................................................	3
Getting Started ..............................................................................................................................	4
Plugging in and Starting the Phone ...........................................................................................	4
Idle Screens ...............................................................................................................................	7
Incomplete Configuration .........................................................................................................	8
No Service .................................................................................................................................	8
IP Phone Keys and Key Descriptions ..........................................................................................	9
Key Panel ..................................................................................................................................	9
Methods for Customizing Your Phone ......................................................................................	12
Phone Options via the IP Phone UI ........................................................................................	12
Phone Options via the Aastra Web UI ....................................................................................	15
Phone Status ................................................................................................................................	19
Phone Status via IP Phone UI .................................................................................................	19
Finding Your Phone’s IP Address ..........................................................................................	20
Phone Status via the Aastra Web UI .......................................................................................	20
Customizing Your Phone ............................................................................................................	24
Ring Tones and Tone Sets .......................................................................................................	24
Contrast Level .........................................................................................................................	27
Live Dialpad ...........................................................................................................................	27
Set Audio ................................................................................................................................	28
Time and Date .........................................................................................................................	29
Language .................................................................................................................................	33
User Password .........................................................................................................................	41
Resetting a User Password ......................................................................................................	42
Restarting Your Phone ............................................................................................................	43
Phone Lock .............................................................................................................................	44
Defining an Emergency Dial Plan ..........................................................................................	45

Contents of Table

v

Table of Contents

Table of Contents
Line Keys and Programmable Keys ..........................................................................................	47
Multiple Line and Call Appearance Keys ...............................................................................	47
Programmable Keys ................................................................................................................	48
Line Key .................................................................................................................................	50
Creating a Speeddial Key .......................................................................................................	51
Editing Speeddial Keys ...........................................................................................................	57
Do Not Disturb (DND) Key ....................................................................................................	60
Busy Lamp Field (BLF) Key ..................................................................................................	61
BLF List Key ..........................................................................................................................	63
Flash Key ................................................................................................................................	65
Automatic Call Distribution (ACD) Key (for Sylantro Servers) ............................................	66
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ...................................	70
XML Key ................................................................................................................................	73
WebApps Key .........................................................................................................................	76
Sprecode Key ..........................................................................................................................	78
Park/Pickup Keys ....................................................................................................................	79
Last Call Return (lcr) Key (for Sylantro Servers) ...................................................................	82
Call Forward Key ....................................................................................................................	83
BLF/Xfer .................................................................................................................................	84
Speeddial/Xfer ........................................................................................................................	86
Speeddial/Conf ........................................................................................................................	88
Directory Key .........................................................................................................................	90
Intercom Key ..........................................................................................................................	92
Services Key ...........................................................................................................................	94
Phone Lock Key ......................................................................................................................	97
Paging Key (Sends the RTP Stream) ......................................................................................	99
None Key ..............................................................................................................................	101
Deleting a Key .....................................................................................................................	102
Making Calls .............................................................................................................................	103
Dialing a Number ..................................................................................................................	103
Using Handsfree Speakerphone ............................................................................................	103
Using a Headset ....................................................................................................................	104
Redial ....................................................................................................................................	105
Mute ......................................................................................................................................	106

vi

Table of Contents
Receiving Calls ..........................................................................................................................	107
Answering an Incoming Call ................................................................................................	107
Sending an Incoming Call to Voicemail ...............................................................................	107
Handling Calls ...........................................................................................................................	108
Placing a Call on Hold ..........................................................................................................	108
Transferring Calls .................................................................................................................	109
Conferencing Calls ...............................................................................................................	110
Ending Calls ..........................................................................................................................	115
Managing Calls .........................................................................................................................	116
Directory List ........................................................................................................................	116
Callers List ............................................................................................................................	126
Account Configuration (DND and Call Forwarding) ...........................................................	131
Missed Calls Indicator ..........................................................................................................	151
Voicemail ..............................................................................................................................	152
Additional Features ..................................................................................................................	153
Star Codes .............................................................................................................................	153
WebApps ...............................................................................................................................	153
Suppress DTMF Playback ....................................................................................................	154
Display DTMF Digits ...........................................................................................................	155
Enable/Disable Call Waiting .................................................................................................	157
Play Call Waiting Tone .........................................................................................................	159
Stuttered Dial Tone ...............................................................................................................	160
XML Beep Support ...............................................................................................................	161
Status Scroll Delay ................................................................................................................	162
Incoming Call Interrupts Dialing ..........................................................................................	163
Switch UI Focus to Ringing Line .........................................................................................	165
Preferred Line and Preferred Line Timeout ..........................................................................	166
Goodbye Key Cancels Incoming Calls .................................................................................	168
UPnP Mapping Lines (for remote phones) ...........................................................................	170
Message Waiting Indicator ...................................................................................................	171
Incoming Intercom Call Features .........................................................................................	172
Using Redial Key for “Last Number Redial” .......................................................................	174
Group RTP Paging (receives RTP streams) ..........................................................................	175
Use LLDP ELIN ...................................................................................................................	177

Contents of Table

vii

Table of Contents

Table of Contents
Available Features Enabled by Administrators .....................................................................	178
Outgoing Intercom Calls .......................................................................................................	178
Missed Call Summary Subscription .....................................................................................	178
Customizable Callers List Key .............................................................................................	179
Autodial (Hotline and Warmline) .........................................................................................	179
Centralized Conferencing .....................................................................................................	180
Answer and Ignore Keys for XML Applications ..................................................................	180
Playing a WAV File On Your Phone .....................................................................................	181
Using the Keypad During Active XML Applications ..........................................................	181
Key Redirection ....................................................................................................................	182
XML Applications and Off-Hook Interaction ......................................................................	183
XML Override for a Locked Phone ......................................................................................	183
RTP Recording and Simultaneous Playing ...........................................................................	183
“Hold” Feature Enhancement (for Broadsoft Servers) .........................................................	184
Configurable Save and Delete Keys .....................................................................................	184
Authentication Support for HTTP/HTTPS Download Methods Used
with Broadsoft Client Management System (CMS) .............................................................	184
Troubleshooting Solutions ........................................................................................................	186
Limited Warranty .....................................................................................................................	191
Appendix A - Time Zone Codes ..............................................................................................	A-1
Index ...................................................................................................................................	Index-1

viii

About This Guide

This guide explains how to use your new 6731i phone. Not all features listed are available by default. Contact your System Administrator to find out which features and services are available on your system. Your System Administrator also has the ability to customize some features on this phone.

Documentation

•Aastra 6731i SIP IP Phone Installation Guide – Contains installation and set-up instructions, general features and functions, and basic options list customization. This Installation Guide is included in the box with your phone.

•Aastra 6731i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user. This User Guide can be downloaded from www.aastratelecom.com.

•Aastra SIP IP Phone Administrator Guide –

Contains advanced Administrator information and procedures for setting up the 6731i IP Phone on a network. This Administrator Guide is intended for the System Administrator and can be downloaded from www.aastratelecom.com.

Guide This About

Model 6731i IP Phone User Guide

1

Introduction

Introduction

This 6731i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6731i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

Phone Features

•3-line LCD screen

•8 programmable top keys

•Press-and-hold speeddial key configuration feature

•Supports up to 6 call lines with LEDs

•Full-duplex speakerphone for handsfree calls

•Headset support (modular connector)

•Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer

•Inline power support (based on 802.3af standard) which eliminates power adapters

•AC power adapter (optional equipment - not included)

•Enhanced busy lamp fields*

•Set paging*

*Availability of feature dependant on your phone system or service provider.

Requirements

The 6731i IP Phone requires the following environment:

•SIP-based IP PBX system or network installed and running with a SIP account created for the 6731i IP phone.

•Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or HyperText Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).

•Ethernet/Fast Ethernet LAN (10/100 Mb)

•Category 5/5e straight through cabling

2	Model 6731i IP Phone User Guide

•Power source

—For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):

—For power, use the Ethernet cable (supplied) to connect from the phone directly to the network for power. (No 48v AC power adapter required.)

—For Ethernet networks that DO NOT supply power to the phone:

—For power, use the 48V AC Power Adapter (optional equipment - not included) to connect from the DC power port on the phone to a power source.

or

—(optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Administrator for more information.

Installation and Setup

If your System Administrator has not already setup your 6731i phone, please refer to the Aastra 6731i Installation Guide for basic installation and physical setup of the 6731i. For more advanced administration and configuration information, System Administrators should refer to the

Aastra SIP IP Phone Administrator Guide.

Introduction

Model 6731i IP Phone User Guide

3

Getting Started

Getting Started

The 6731i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.

Plugging in and Starting the Phone

The 6731i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone.

Note: Some start up screens only appear the first time you connect your phone, or if your phone has been factory defaulted.

The phone displays the following startup screens.

Aastra 6731i

Firmware Loaded

LLDP

Initializing

network

During the first start up the 6731i phone attempts to contact the Redirection and Configuration Server (rcs.aastra.com) for current server information. No personal information is transmitted from the phone during this process.

Contacting

Redirector

4	Model 6731i IP Phone User Guide

The 6731i phone may also look for configuration servers on your local network (press 3Remote to enter a remote server address, or 4Skip to continue without checking for servers).

Auto Discovery

Remote Skip

If appropriate servers are found they are listed for you to select from by scrolling down to view the complete list. (Press 3Skip to continue without selecting a server.).

Choose Server <server name>

Skip Select

The 6731i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates

Updating con!guration

.

Note: New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your System Administrator and should be scheduled during non-business hours or slow call periods.

Important! Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.

If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.

Downloading

language packs.....

Started Getting

Model 6731i IP Phone User Guide

5

Getting Started

When the configuration update is complete, the phone displays the following screens.

Network

DSP

SIP

Done

6	Model 6731i IP Phone User Guide

Idle Screens

Idle Screen 1

When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen:

1 John Burns

9054550055

Sat Jun 8 2:55pm

The Idle State screen lists your name (SIP screen name), extension (or phone number), and day, date, and time. The "1" in the upper corner in the above example indicates the idle screen for the first line appearance. You can use the left and right arrow keys to scroll through the idle screens for all six line appearances on the 6731i.

This screen is shown whenever your phone is not in use.

Idle Screen 2

The second display line displays the following temporary messages if the event occurs:

•No Service

•DHCP Failed

•Restarting......

•New IP Obtained

•Network Disconnected/Connected

Note: Since "Network Disconnected/Connected" displays on two lines, the date and time does not show if this event displays.

The second line can also display the following status messages, listed in order of display priority:

•Call forward status

•DND On (Do Not Disturb)

•Number of missed calls

Started Getting

Model 6731i IP Phone User Guide

7

Getting Started

When more than one status message displays, the 2is shown after the message to indicate you can use the 2and 5navigation keys to scroll through the remaining messages.

1 John Burns

CFWD All

Jun 8 2:55pm

2

Network Connected

Incomplete Configuration

If your phone displays an "Incomplete Config" message without any extension or user name at the end of the start up sequence instead of an Idle state screen, this indicates the phone configuration that was downloaded from the configuration server is not complete or correct. Contact your System Administrator for assistance.

No Service

When the phone is not properly connected to the network, or the account has not been configured by the Network Administrator, the "No Service" or "Network Disconnected" prompt appears on the display and the telephone status light turns ON. The phone also displays the default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when the connection is reconnected and display the "Network Connected" prompt temporarily.

If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see “Restarting Your Phone” on page 43.

For more information about connecting your phone, refer to the Aastra 6731i Installation Guide. Check with your System Administrator for assistance.

8	Model 6731i IP Phone User Guide

IP Phone Keys and Key Descriptions

The following sections describe the various 6731i phone key functions, and how they help you make and manage your calls and caller information.

Callers

Conf.

Transfer

Key Panel

The following table identifies the keys on the key panel of your 6731i IP phone that you can use for handling cal.s.

Keys	Key Description
	Hold key - Places an active call on hold. To retrieve a held call, press the call
Hold	appearance button beside the light that is flashing.
	Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key
Redial	twice redials the last dialed number.
	Goodbye key - Ends an active call. The Goodbye key also exits an open list, such
Goodbye	as the Options List, without saving changes.
	Volume control key - Adjusts the volume for the handset, ringer, and handsfree
	speaker. For more information, refer to the “Adjusting Volume section” in the Aastra
	6731i Installation Guide provided with your phone.

Descriptions Key and Keys Phone IP

Model 6731i IP Phone User Guide

9

IP Phone Keys and Key Descriptions

Keys	Key Description

Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/ text messages). These buttons also let you scroll through menu selections, such as the Options List.

	Pressing the LEFT and RIGHT arrow keys lets you view the different line/call
	appearances. While in the Options List, these keys allow you to exit or enter the
	current option. When you are editing entries on the display, pressing the LEFT arrow
	key erases the character on the left; pressing the RIGHT arrow key sets the option.
	Speaker key - Transfers the active call to the speaker, allowing handsfree use of the
Speaker	phone. Switched between headset and speaker depending on audio mode setting.
	Options key - Accesses services and options to customize your phone. Your System
Options	Administrator may have already customized some of your settings. Check with your
	System Administrator before changing the administrator-only options.
Callers	Callers List key - Accesses the last 200 calls received.
Conf	Conference key - Begins a conference call with the active call.
	Transfer key - Transfers the active call to another number.
Transfer
	Line/Call Appearance keys - Connect you to a line or call. The Aastra 6731i IP
	phone supports 2 line keys, each with LED indicator lights. Additional lines (up to 6 in
	total) can be added to the programmable keys.

10	Model 6731i IP Phone User Guide

Keys		Key Description
		Programmable keys - 8 Top Keys - all 8 keys are programmable.
	5	Keys 5 and 6 are designated as the SAVE and DELETE keys, respectively. These
1		keys must be made configurable by the System Administrator before they can be
2	6	changed.
3	7	The following are the default functions for the programmable keys on the 6731i IP
4	8	phone:
		1	- None
		2	- None
		3	- None
		4	- None
		5	- SAVE - Allows you to save numbers
		(preconfigured)and/or names to the Directory. Using this key, you enter the number,
		name, and line (or speeddial key) to record in the Directory List.

6 - DELETE - Allows you to delete entries

(preconfigured)from the Directory List and Callers List. (Must enter the Directory or Callers list and select an entry, then press twice to delete entry).

7 - DIRECTORY - Displays up to 200 names

(preconfigured)and phone numbers (stored in alphabetical order)

8 - SERVICES - Accesses enhanced features (preconfigured)and services through the Services menu.

Note:

1For more information about configuring the SAVE and DELETE keys, see “Configurable Save and Delete Keys” on page 184.

2For more information about programming keys to perform specific functions, see “Line Keys and Programmable Keys” on page 47.

Descriptions Key and Keys Phone IP

Model 6731i IP Phone User Guide

11

Methods for Customizing Your Phone

Methods for Customizing Your Phone

There are two ways to customize specific options on your phone:

•Using the Options Options key on the IP Phone

•Using the Aastra Web UI in an Internet browser window from your PC.

Phone Options via the IP Phone UI

You can customize your phone by pressing the Options Options key and accessing the IP Phone UI.

These options allow you to customize the following phone settings.

Option
Number	Option
1	Call Forward
	1.	All
	2.	Busy
	3.	NoAns
	4.	All Off
	5.	All On
	Note: The menus that display for Call
	Forward are dependant on the Call Forward
	Mode set on the phone. Default is "Account"
	mode.
2	Services
	1. WebApps
3	Preferences
	1.	Tones
		Ring Tone
		Tone Set
	2.	Contrast Level
	3.	Speeddial Edit
	4.	Live Dialpad
	5.	Set Audio
		Audio Mode
		Headset Mic Vol
	6.	Time and Date
		Time Zone
		Daylight Savings
		Time Format
		Date Format
		Time Server
		Time Server 1
		Time Server 2
		Time Server 3
		Set Time
		Set Date
	7.	Language
		Screen Language
		Input Language

12	Model 6731i IP Phone User Guide

4	Phone Status
	1.	IP&MAC Addresses
	2.	LAN Port
	3.	PC Port
	4.	Firmware Info
	5.	Error Messages
5	User Password
6	Administrator Menu
	(Password Protected)
7	Restart Phone
8	Phone Lock

Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator.

Simplified Options Menu

Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.

Option
Number	Option
1	Call Forward
	1.	All
	2.	Busy
	3.	NoAns
	4.	All Off
	5.	All On
	Note: The menus that display for Call
	Forward are dependant on the Call Forward
	Mode set on the phone. Default is "Account"
	mode.
2	Services
	1. WebApps
2	Preferences
	1.	Tones
		Ring Tone
		Tone Set
	2.	Contrast Level
	3.	Live Dialpad
	4.	Set Audio
		Audio Mode
		Headset Mic Vol
3	Phone Status
	1.	IP&MAC Addresses
	2.	LAN Port
	3.	PC Port
	4.	Firmware Info
	5.	Error Messages
4	Phone Lock

Phone Your Customizing for Methods

Model 6731i IP Phone User Guide

13

Methods for Customizing Your Phone

Using the IP Phone UI

IP Phone UI

1.Press the Options key Options on the phone to enter the Options List.

2.Use 2and 5to scroll through the list of options, or press the number corresponding to the

Option.

3.Press Enter, the 4key, or press the digit number of the corresponding option to select an option.

4.Change a selected option if applicable.

5.Press the Set or Done key to save the change.

6.Press the Options button, the 3key, or the Goodbye button at any time to exit without saving changes.

Reference

For more information about customizing your phone using the available options from the IP Phone UI, see the section “Customizing Your Phone” on page 24.

For more information about Administrator options, contact your System Administrator.

14	Model 6731i IP Phone User Guide

Phone Options via the Aastra Web UI

In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address” on page 20.

Using the Aastra Web UI

Aastra Web UI

1.Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.

The following logon screen displays.

2. At the prompt, enter your username and password and click

Note: For a user, the default user name is “user” and the password field is left blank.

Phone Your Customizing for Methods

Model 6731i IP Phone User Guide

15

Methods for Customizing Your Phone

The Network Status window displays for the IP phone you are accessing.

3. You can logout of the Aastra Web UI at any time by clicking Log Off.

16	Model 6731i IP Phone User Guide

The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.

Headings	Descriptions
Status	The Status section displays the network status and the MAC address of the IP phone. It
	also displays hardware and firmware information about the IP phone, and information about
	the SIP account(s) currently configured on the phone. The information in the Network Status
	window is read-only.
Operation	User Password - Allows you to change user password.
	Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to
	prevent any changes to the phone and to prevent use of the phone, and reset the user
	password.
	Keypad Speeddial - Allows you to assign a speeddial number to a specific digit on the
	phone’s keypad for speeddialing purposes.
	Programmable Keys - There are 8 function keys, all 8 of which you can configure to
	perform the functions identified in the following list.
	Your Administrator must unlock the SAVE and DELETE keys in order for these keys to be
	configurable. For more information about the SAVE and DELETE keys, see “Configurable
	Save and Delete Keys” on page 184 .
	•	none	•	park
	•	line	•	pickup
	•	speeddial	• Last Call Return (lcr)
	• do not disturb (DND)		•	Call Forward
	•	Busy Lamp Field	•	BLF/Xfer
		(BLF)
	•	BLF List	•	Speeddial/Xfer
	•	Auto Call Distribution	•	Speeddial/Conf
		(ACD)
	•	Directed Call Pickup	•	Directory
	•	Extensible Markup	•	Intercom
		Language (XML)
	•	WebApps	•	Services
	•	flash	•	Phone Lock
	•	sprecode	•	Paging

Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC.

Reset - Allows you to restart the IP phone when required.

Phone Your Customizing for Methods

Model 6731i IP Phone User Guide

17

Methods for Customizing Your Phone

Headings	Descriptions
Basic	Preferences - Allows you to enable/disable the following:
Settings	•	Suppress DTMF Playback
	•	Display DTMF Digits
	•	Call Waiting
	• Play Call Waiting Tone
	•	Stuttered Dial Tone
	•	XML Beep Support
	• Status Scroll Delay (seconds)
	• Incoming Call Interrupts Dialing
	• Switch UI Focus to Ringing Line
	•	Preferred Line
	• Preferred Line Timeout (seconds)
	• Goodbye Key Cancels Incoming Call
	•	UPnP Mapping Lines
	• Message Waiting Indicator Line
	•	DND Key Mode
	• Call Forward Key Mode
	•	Use LLDP ELIN
	This category also allows you to configure:
	• incoming Intercom call settings
	• group paging RTP settings
	• ring tones (global and per-line basis)
	•	ring tone sets
	• time and date settings
	• Webpage language and input language
	Account Configuration - Allows you to configure “do not disturb” (DND) and “call
	forwarding” (CFWD) by account. You can have multiple accounts on the 6731i.

18	Model 6731i IP Phone User Guide

Phone Status

You can view the status of your phone using the IP Phone UI or the Aastra Web UI.

Phone Status via IP Phone UI

The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.

This option allows you to view your phone’s:

•Network status including your phone’s IP and MAC address

•Local Area Network (LAN) port

•PC port

•Firmware version

•Error messages from the last reboot or startup

Use the following procedure to view the status of your phone using the IP Phone UI.

IP Phone UI

1.Press Options on the phone to enter the Options List.

2.Select Phone Status.

3.Select the option you want to view:

•IP&MAC Address

•LAN Port

•PC Port

•Firmware Info

•Error Messages

The option you select displays to the LCD. Use the 2and 5keys to scroll the through the

LCD display.

Status Phone

Model 6731i IP Phone User Guide

19

Phone Status

Finding Your Phone’s IP Address

If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.

IP Phone UI

1.Press the Options button on the phone to enter the Option List.

2.Select Phone Status and press the 4key.

4 Phone Status =Next =Enter

3. Select "IP&MAC Addresses" and press the 4key.

1 IP&MAC Addresses =Next =Enter

The IP address of your 6731i IP phone displays in the "IP Address" field.

IP Address: 10.40.50.112

=Next =Exit

Phone Status via the Aastra Web UI

Use the following procedure to view the phone status via the Aastra Web UI.

Aastra Web UI

1.Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.

2. In the Username/Password window, enter your username and password and click

.

Note: For a user, the default user name is “user” and the password field is left blank.

20	Model 6731i IP Phone User Guide

The Network Status window displays for the IP phone you are accessing.

This Network Status window is view only. It displays the Network Status of your phone which includes the following:

•Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports

•MAC Address

•Hardware Information

•Firmware Information

•SIP Account status

Status Phone

Model 6731i IP Phone User Guide

21

Phone Status

SIP Account Status

The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI.

The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed.

SIP Account Status

22	Model 6731i IP Phone User Guide