Aastra 9133I User Guide

0 (0)

9133i IP PHONE

RELEASE 1.4

USER GUIDE

41-000113-00 -08

Aastra Telecom will not accept liability for any damages and/or long

distance charges, which result from unauthorized and/or unlawful

use.

While every effort has been made to ensure accuracy, Aastra Telecom

will not be liable for technical or editorial errors or omissions

contained within this documentation. The information contained

in this documentation is subject to change without notice.

9133i IP Phone User Guide iii

SOFTWARE LICENSE AGREEMENT

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a

personal, worldwide, non-transferable, non-sublicenseable and non-exclu-

sive, restricted use license to use Software in object form solely with the

Equipment for which the Software was intended. This Product may inte-

grate programs, licensed to Aastra by third party Suppliers, for distribution

under the terms of this agreement. These programs are confidential and

proprietary, and are protected as such by copyright law as unpublished

works and by international treaties to the fullest extent under the applica-

ble law of the jurisdiction of the Customer. In addition, these confidential

and proprietary programs are works conforming to the requirements of

Section 401 of title 17 of the United States Code. Customer shall not dis-

close to any third party such confidential and proprietary programs and

information and shall not export licensed Software to any country except in

accordance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or dis-

play Software furnished in object code form. Customer shall not modify,

copy, reproduce, distribute, transcribe, translate or reduce to electronic

medium or machine readable form or language, derive source code with-

out the express written consent of the Seller and its Suppliers, or dissemi-

nate or otherwise disclose the Software to third parties. All Software

furnished hereunder (whether or not part of firmware), including all copies

thereof, are and shall remain the property of Seller and its Suppliers and

are subject to the terms and conditions of this agreement. All rights

reserved.

Customer's use of this software shall be deemed to reflect Customer's

agreement to abide by the terms and conditions contained herein. Removal

or modification of trademarks, copyright notices, logos, etc., or the use of

Software on any Equipment other than that for which it is intended, or any

other material breach of this Agreement, shall automatically terminate this

license. If this Agreement is terminated for breach, Customer shall imme-

diately discontinue use and destroy or return to Seller all licensed software

and other confidential or proprietary information of Seller. In no event

shall Seller or its suppliers or licensors be liable for any damages whatso-

ever (including without limitation, damages for loss of business profits,

business interruption, loss of business information, other pecuniary loss, or

consequential damages) arising out of the use of or inability to use the soft-

ware, even if Seller has been advised of the possibility of such damages.

Table of Contents

About This Guide.........................1

Documentation.............................1

Introduction..................................1

Phone Features ..........................1

Requirements..............................2

Installation and Setup..................2

Getting Started.............................3

When You First Plug in Your

Phone.......................................3

Updating Your Phone..................3

Start up Screens............. ...... ..... .3

Incomplete Config.......................3

No Service ..................................3

Setting Your Options...................4

Aastra Web UI...............................5

Finding Your Phone’ s I P Add res.5

Accessing the Aastra We b UI.....5

User Password.............................6

Using Your Phone........................7

Hard Keys................. ...... ............7

Navigation Arrow Keys................7

Multiple Line an d C al l A ppe aranc-

es .............................................8

Programmable Keys ....................9

Setting a Line Key.......................9

Setting a Speeddial Key..............9

Setting a "Do Not Disturb" (DND)

Key.........................................11

Setting a "Busy Lamp Fiel d" (BLF)

Key.........................................12

Setting a "BLF List Key "............12

Setting a "Flash Key"................14

Setting an "XML" Ke y................14

Setting "Park/Pickup" Key s.......15

Editing a Programmable Key....17

Deleting a Programmabl e Ke y..18

Restarting your phone...............19

Making Calls...............................20

Dialing a Number ......................20

Using Handsfree Spea ke rpho ne...

Using a Headset........................20

Incoming Intercom Calls............21

Redial........................................22

Mute..........................................23

Receiving Calls ..........................24

Answering an Incoming Call......24

Sending an Incoming Call to

Voicemail................................24

Handling Calls............................25

Placing a Call on Hold...............25

Transferring Calls......................25

Conferencing Calls....................26

Ending Calls..............................27

Managing Calls...........................28

Directory List.... ............ ........... ..28

Callers List .............................. ..31

Call Forwarding.........................33

Additional Features....................36

Suppress DTMF Playback ........36

Ring Tones and Tone Se ts........37

Stuttered Dial Tone...................39

Call Waiting Tone......................39

Language....................................40

T roubleshooting Solutons.........41

Limited Warranty........................37

9133i IP Phone User Guide 1

About This Guide

This guide explains how to use

your new 9133i phone. Not all

features listed are available by

default. Contact your system

administrator to find out which

features and services are available

on your system. Your system

administrator also has the ability to

customize some features on this

phone.

Documentation

• Aastra 9133i IP Installation

Guide – installation and set-up

instructions, general features

and functions, and basic options

list customization. This guide is

included in the box with your

phone.

• Aastra SIP 9133i IP Phone User

Guide – explains the most

commonly used features and

functions. This guide can be

downloaded from

www.aastra.com.

• Aastra SIP 480i/480i CT/9112i/

9133i IP Phone Administration

Guide – explains how to set the

9133i phone up on the network

and contains advanced configu-

ration instructions for the 9133i.

This is an administrator level

guide. This guide can be down-

loaded from www.aastra.com.

Introduction

This 9133i IP telephone has all the

features of a regular business

phone, allowing you to make and

receive calls, transfer, conference

and more. The 9133i IP telephone

provides communications over an

IP Network using the SIP IP

telephony protocol.

Phone Features

• Three-line adjustable backlit

display screen

• 3 line/call appearance buttons

with corresponding lights

• 7 programmable buttons with

lights that can be programmed

with specific functions

• Full-duplex speakerphone for

handsfree calls

• Built-in-two-port, 10/100

Ethernet switch which lets you

share a connection with your

computer

• Inline power support, which

eliminates power adapters.

2 9133i IP Phone User Guide

Introduction

Requirements

• A SIP-based IP PBX system or

network installed and running

with a number created for the

new 9133i IP phone.

• Adherence to SIP standard

RFC 3261.

• Access to a configuration server

where you can store the firm-

ware image and configuration

files.

The configuration server must

be able to accept connections

anonymously.

• The IP phone must be config-

ured for a specific type of proto-

col to use. (TFTP is enabled by

default). You can configure the

following protocols on the IP

phone:

- TFTP (Trivial File Transfer

Protocol)

- FTP (File Transfer Protocol)

- HTTP (Hypertext Transfer

Protocol)

• A 802.3 Ethernet/Fast Ethernet

LAN

• Category 5/5e straight through

cabling

• Power over Ethernet (PoE)

power supply (optional

accessory that is necessary only

if no inline power is provided on

the network).

Installation and Setup

If your system administrator has

not already setup your 9133i

phone, please refer to the Aastra

9133i Installation Guide for basic

installation and physical setup of

the 9133i. For more advanced

administration and configuration

information, system administrators

should refer to the Aastra SIP 480i/

480i CT/9112i/9133i IP Phone

Administration Guide

9133i IP Phone User Guide 3

Getting Started

The 9133i must be set up and

configured prior to its first use.

This section describes phone

behavior and start up screens you

may see when the phone is first

plugged in, or when it is restarted.

When You First Plug in Your

Phone

The 9133i automatically begins the

start up sequence as soon as it is

connected. The phone goes

through this process the first time

you plug in your phone and every

time you restart your phone. The

first screen the phone displays is

the Aastra splash screen.

Updating Your Phone

After displaying the Aastra splash

screen, the 9133i checks settings

and looks for new configuration

and firmware updates for the

phone from the server. If a new

update is found, the phone

displays the message “Updating

Config” or “New Firmware”. This

may take a few moments while the

phone downloads the latest

updates.

NOTE: New updates to your phone can

be automatically scheduled

from the server. This is set up

on the phone system by your

system administrator and

should be scheduled during

non-business hours or slow call

periods.

Important! Do not unplug or remove

power to the phone while it is checking

or installing firmware.

Start up Screens

After the phone displays the

Aastra splash screen or after

downloading an update, the phone

displays the Idle State screen:

The basic Idle State screen lists

your name, extension, and today's

date and time. This screen is

shown whenever your phone is not

in use.

Incomplete Config.

If your phone displays a

“No Service” message without any

extension or user name at the end

of the start up sequence instead of

the Idle State screen, this means

your system administrator has not

set up your extension correctly.

Contact your system administrator

for assistance.

No Service

The “No Service” or “Network

disconnected” prompt appears on

the display and the telephone

status light turns on when the

phone is not properly connected to

the network, or the account has not

been configured by the

administrator. The phone also

displays the default time and date

of 12:00am Jan. 1st, 2000. Check

that the cables are tightly

connected to the phone and to the

wall jack. The phone should

automatically detect when the

connection is reconnected and will

display the “Network Connected”

prompt temporarily.

Aastra 9133i

Cheking for new

firmware...

John Burns

9054550055

Jun 8 2:55pm

4 9133i IP Phone User Guide

Getting Started

If changes have been made to your

phone settings, you may need to

restart your phone. For more

information on restarting your

phone, see "Restarting your

phone" on page 19.

For more information about

connecting your phone, refer to the

Aastra 9133i Installation Guide

under the section "Connecting to

the Network and to Power". Check

with your system administrator for

assistance.

Setting Your Options

Pressing the I button

gives you a list of configurable

options.

These options allow you to

customize your phone settings.

The "Network Settings" and "SIP

Settings" selections are

administrator level options, and

require an administrator password

to access. Setting defaults under

"Phone Status" also requires an

administrator password. These

options should only be set up and

changed by your system

administrator.

For more information about

customizing your phone, see the

section "Customizing Your Phone"

in the Aastra 9133i Installation

Guide.

For more information about

administrator options, contact your

system administrator.

1Language

2Time and Date

3 Set Ring Tone

4 Clear Msg. Wtg.

5 Contrast Level

6Live Dialpad

7 Headset Settings

8 Call Forward

9 Network Settings

10 SIP Settings

11 Phone Status

12 User Password

9133i IP Phone User Guide 5

Aastra Web UI

You can access the 9133i phone’s

options using the Aastra Web UI.

In order to access the Aastra

Web UI, you will need to know the

IP address of your phone.

Finding Your Phone’s IP Addres

1. Press the

I button on

the phone to enter the Option

List.

2. Use the

V key to scroll down

the list of options to

Phone Status and press the

key to select.

3. Select "Network Port" and press

the U key.

The IP address of your 9133i IP

phone displays in the "IP

Address" field.

Accessing the Aastra Web UI

1. Open your web browser and

enter the phone’s IP address or

host name into the address field.

2. At the prompt, enter your user-

name and password and click

Note: For a user, the default user name

is “user” and the password field

is left blank.

The Network Status window dis-

plays for the IP phone you are

accessing.

3. You can logout of the Aastra

Web UI at any time by clicking

LOGOFF.

The following categories display in

the side menu of the Aastra Web

UI: Status, Operation, Basic

Settings.

Status

The Status section displays the

network status and the MAC

address of the IP phone. It also

displays hardware and firmware

information about the IP phone.

The information in the Network

Status window is read-only.

IP Phone UI

11 Phone Status

=Enter

=Next

1 Network Port

=Enter

=Next

IP Address:

10.40.50.112

=Exit

=Next

Aastra Web UI

6 9133i IP Phone User Guide

User Password

Operation

The Operation section provides the

following options:

- User Password - Allows you to

change user password

- Programmable Keys - Allows

you to configure up to 7

programmable keys for a

specific function (line,

speeddial, do not disturb

(DND), Busy Lamp Field (BLF),

BLF list, flash, Extensible

Markup Lanaguage (XML),

Park, and Pickup.)

- Directory - Allows you to copy

the Callers List and Directory

List from your IP phone to

your PC.

- Reset - Allows you to restart

the IP phone when required.

Basic Settings

The Basic Settings section provides

the following options:

- Preferences - Allows you to set

suppression of DTMF

playback, incoming intercom

call settings, ring tones (global

and per-line basis), and ring

tone sets.

- Call Forward - Allows you to

set a phone number

destination for where you want

calls forwarded.

User Password

This category allows you to change

the web-access password for your

phone. Changing your password

ensures that only you can alter

your phone settings, and helps

keep your system secure. You can

change your user password using

the IP phone UI or the Aastra Web

UI.

1. Press

I on the phone to

enter the Options List.

2. Select User Password and

press

3. Enter the current user password

and press

4. Enter the new user password

and press

5. Re-enter the new user password

and press

A message, "Password

Changed" displays on the

screen.

1. Click on Operation->User

Password.

2. In the "Current Password" field,

enter the current user password.

Note: By default, the user name is

“user” (all lowercase) and the

password field is left blank. If

you have forgotten your pass-

word, contact your system

administrator for assistance.

3. In the "New Password" field,

enter the new user password.

4. In the "Password Confirm"

field, enter the new user pass-

word again.

5. Click to save your

changes.

IP Phone UI

Aastra Web UI

9133i IP Phone User Guide 7

Using Your Phone

The following sections describe the

various 9133i phone key functions,

and how they help you make and

manage your calls and caller

information.

Hard Keys

The following hard keys labeled on

your phone are configured for the

call handling features:

• Callers

•Conference l

• Transfer k

• Redial m

These keys are static and cannot be

programmed or changed. They are

located to the right of the dial pad.

There are also 3 line keys

(

f,g,

h), located below the

hard keys. See the section 9.

The following keys are configured

for managing phone features and

settings:

•Options I

•Directory J

• Save K

• Delete L

These keys are static and cannot be

programmed or changed. They are

located to the far upper right of the

dial pad.

Navigation Arrow Keys

The arrow keys located below the

display are navigation keys that

allow you to scroll through and

select various options.

Xfer

Conf

Options

Save

Delete

Programmable Keys

There are 7programmable keys on

the 9133i phone, located beneath

the Delete key, to the far right of

the dial pad.

You can set the programmable

keys with any of the following

functions:

•line

• speeddial

• DND (do not disturb)

• BLF (busy lamp field)

• BLF list

•flash

• XML (Extensible Markup Lan-

guage)

•Park

•Pickup

These keys can also be set up to

quickly access features such as Call

return (*69) or Voicemail.

Note: Quick access features like Call

return and Voicemail must first be

configured on your PBX in order to

work on your phone. See your sys-

tem administrator for more infor-

mation.

Setting a Line Key

You can set a programmable key as

an additional line on the 9133i. The

programmable key acts as a line

that behaves the same as a hard

line key. For more information

about the behavior of line keys, see

"Multiple Line and Call

Appearances" on page 8.

You can use the Aastra Web UI

only to set a programmable key as

a line.

Note: Your system administrator can

also set a programmable key as a

line using the configuration files.

Use the following procedure to set

a programmable key to function as

a line.

1. Click on Operation->

Programmable Keys.

2. Select from "Hard Key 1"

through "Hard Key 7".

3. In the "Type" field, select line to

apply to the programmable key.

4. Entering a value in the "Value"

field is optional. For example,

you could enter L4.

5. In the "Line" field, select a line

for which to apply this pro-

gramed hard key. Valid values

are 1 through 9.

6. Click to save your

changes.

7. Click on Operation->Reset.

8. In the "Restart Phone" field

click to restart the IP

phone.

Setting a Speeddial Key

The speeddial function can be set

using the IP phone UI or the Aastra

Web UI. DND and XML can only

be set using the Aastra Web UI.

Note: Your system administrator can

also set speeddial using the

configuration files.

You can save up to 7 speed dial

numbers and names on the 9133i.

These can be programmed to dial

directly to another person’s line or

extension, or set up to quickly

access features such as Caller ID

(*69), Voicemail.

Use the following procedures to set

speeddial on the 9133i IP phone.

Aastra Web UI

10 9133i IP Phone User Guide

Programmable Keys

Entering a Name/Number for

Speeddial Key

To enter a number and name in a

programmable key:

1. Press

The screen displays "Save to?"

2. Select a Programmable Key

you want to save to.

3. At the "Enter Number" prompt,

use the dial pad key to enter the

number.

4. Press K.

Note: To add a one second pause dur-

ing number editing press

5. At the "Enter Name" prompt, use

the dial pad keys to select the

letters. Continue to press the

number key to access the next

letter for that key (i.e. press 2

three times to access C). Press

U to move to the next space, or

wait a moment and the cursor

automatically advances. To

insert a space between letters,

press

U. To backspace and

erase a mistake, press

T or

L. You can save up to 16

letters and numbers on each

programmable key entry.

6. Press K to finish.

1. Click on Operation->

Programmable Keys.

2. Select from "Hard Key 1"

through "Hard Key 7".

3. In the "Type" field, select

speeddial to apply to the pro-

grammable key.

4. In the "Value" field, enter the

phone number or extension to

apply to this hard key for speed-

dialing .

5. In the "Line" field, select a line

for which to apply this pro-

gramed hard key. Valid values

are 1 through 9.

6. Click to save your

changes.

7. Click on Operation->Reset.

8. In the "Restart Phone" field

click to restart the IP

phone.

IP Phone UI

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Aastra Web UI

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