AASTRA Office 70IP-b User Manual

A150

A300 Ascotel IntelliGate Communications Systems 2025

2045

2065

Ascotel Office 70IP-b

User’s Guide

Operating and Display Elements

A word about the features described

Some systems or system versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets. The section "System and Software Dependency" indicates which system versions support the relevant features.

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5 7

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12
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14	15

16	19
17
18

3 4

2

Operating and Display Elements

1Display

In the upper area, status displays with symbols; in the middle area, current displays on the telephone traffic; in the area below the dividing line, display with the functions available via the Foxkeys.

2Indicator LEDs

•left LED flashes: Call

•right LED flashes: Voice Mail, message, or callback

3Key block

Enters digits or letters (with Alpha key)

4Hands-free microphone

5Foxkey (Fox)

Execute the displayed functions using the key. The first spaces on the banner page can be freely configured ->Configurable keys

6Navigation key

Convenient alternative to the Foxkey for scrolling forwards and backwards (v, V) and to the cursor keys for moving the cursor.

7	Correction key	c
	Deletes last character
8	Menu key	MENU
	• press briefly: Scrolls through Foxkey functions
	• press and hold down: Configuration mode
9	Info key
	Calls up further information
10	END key	END
	• During a call: Disconnects, ready for dialling
	• In configuration mode: Back/cancel without saving

11 Absence key with LED display

Preconfigured as call forwarding. The Absence key can be configured as a function key or digit key.

12Alpha key

Toggles between digit input and character input

13Redialkey

• press briefly: Retrieves numbers last dialled

• press and hold down: List of answered calls

14Microphone key

Hands-free or handset microphone off / on

15Loudspeaker key

Hands-free operation on/off

16Volume/cursor keys

• Adjusts volume, moves cursor

17 Call key

Set up / answer a call

18 End key

Ending a Call

19Configurable keys with LED / Line keys

Freely configurable as a number, function or Team key:

•Configure key: Press and hold down

•Number key with 2 storage locations: 1. call number: press once, 2 call number: press twice.

•Function key: Activate / Deactivate function.

•Team key Makes call or answers call. Press twice: Makes announcement to team partner Preconfigured as a line key:

•Line key: Set up or answer call via line

3

Operating and Display Elements

Displaysymbols

4 v

M

Ms

T

Scrolls up (figure indicates entry number)

Microphone switched on

Hands-free mode activated

Function activated (Foxkey)

Text mode activated

4 V

m s i

Scrolls down (figure indicates entry number)

Microphone switched off

Loudspeaker activated

Information available

Note	For a detailed description of the operating and display elements, please refer
	to the section "User Guidance".

4

Contents

Operating and Display Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Equipment Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Dialling and Phoning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

You Receive a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 You Want to Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Using the Display and Operating Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Menu-Guided Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using Added Features to Make Efficient Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 You Want a Convenient Way of Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 You Want to Use Functions while in a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 You Are Away from Your Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 You Are a Team Member. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 You Want to Use Your Phone Efficiently in Special Situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 You Are Using Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Personalizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Setting the Ringing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Phone Book Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Configuring Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Configuring Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Formulating Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Phone to Control Outside Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Redkey function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Installation and First-Time Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Setting up and mounting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Connecting the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Labelling Configurable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 */# Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 System and Software-Related Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Declaration Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

5

Equipment Provided

Telephone				Handset	Handset cord

Stand; can also be used as a					Quick User's
mounting frame for wall					Guide and safety
		mounting			information

Options

Plug-in power adapter

if the power supply is not supplied via the LAN (see Installation and First-time Operation chapter)

6

Safety and Liability

Safety Information

Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions.

Connections

Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way.

Maintenance

Use original accessories only. Make sure all installation and repair work is carried out by a specially qualified technician.

Always use a soft, moistened, or antistatic cloth to clean your phone. Do not use chemicals or other chemical products.

Ambient conditions

Do not operate the phone outside the temperature range of +5 °C to approx. +40 °C.

Avoid direct sunlight and other sources of heat.

Protect your phone against the wet, excessive dust, corrosive liquids and steam.

Do not expose your phone to electromagnetic fields (electric motors, household appliances). The speech quality could be affected. To prevent interference, avoid placing your handset in the immediate vicinity of computers, radios, TV sets, VCRs, and other telephone sets.

Disposal

Be sure to dispose of your phone and its packaging in an environmentally compatible way; alternatively send it back to your supplier or servicing agent.

Intended Purpose

This telephone is designed exclusively for making and receiving phone calls on the appropriate system.

Exclusion of Liability

This product is manufactured in accordance with ISO 9001 quality criteria.

This product and the user information supplied with it have been produced with the utmost care. The product's functions have been tested and approved after comprehensive conformity tests.

Nonetheless errors cannot be entirely excluded. The warranty is limited to the replacement of defective hardware.

The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use, or any other faulty behaviour on the part of a product. Potential hazards are mentioned in the relevant places in the User Guides. Liability for loss of profit shall be excluded in any case.

7

Dialling and Phoning

You Receive a Call

This section explains the procedure for answering a call.

Answering a Call

Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:

Pick up the handset.

– or –

Press the Call key or Loudspeaker key.

The hands-free mode is activated.

Note

If the caller's phone number is received, it is shown on the display. If the phone number is stored on the phone or in the system, the display also shows the corresponding name. If there is not enough space on the display, a "+" appears; you can then use the Info key to display additional information.

Ending a Call

You want to end the call.

After the call, you can display the call duration or retrieve it using the Info key. Call charges are also displayed after any external call which you initiated, provided your provider supports this function.

	Put the handset on-hook.
	– or –
	If you made the phone call in hands-free mode, press the End key or the
	Loudspeaker key.
	– or –
END	If you want to make another call immediately: Press the END key.
	The display reads "Enter number".

Note

After you have pressed the END key, your phone waits for you to key in a phone number.

8

Dialling and Phoning

You Want to Make a Call

This section explains the different ways you can make a call with your phone.

Dialling with the Phone Number

You want to call someone and key in that person's phone number.

Call

Use the digit keys to key in the phone number. The display shows the phone number.

Note

You can use the Correction key to delete any incorrect digits.

Pick up the handset.

The person is called.

– or –

Press the "Call key" or the "Foxkey".

The person is called.

Dialling with Redial

You want to call one of the parties who called you recently.

Your phone automatically stores in the last-number redial list the phone numbers of persons who have called you – and their names, if available. You can call these persons back using the last-number redial list.

Press the Redial key.

The first phone number on the last-number redial list is displayed.

To scroll through the maximum of 10 phone numbers last dialled, press the

Redial key.

– or –

v To scroll through the maximum of 10 phone numbers last dialled, press the

navigation key or the "v" Foxkey repeatedly.

Pick up the handset.

The phone number displayed is dialled.

9

Dialling and Phoning

Using Your Phone in Open Listening Mode

You want other people in the room to be able to listen in to the call.

The open listening function lets you activate the loudspeaker in addition to the handset.

During a call: Press the Loudspeaker key.

Open listening is now activated.

Note

You can continue with the call as usual using the handset.

Deactivating open listening: Press the Loudspeaker key a second time.

Open listening is now deactivated.

Note

To end a call in open listening mode, you need to press the Loudspeaker key and hang up the phone. If you merely replace the handset, the phone switches to the hands-free mode.

Using Your Phone in Hands-Free Mode

You want other people to join the conversation or to have your hands free while making the call.

The sound quality can be improved by keeping the volume of your phone as low as possible.

During a call: Press the Loudspeaker key.

Open listening is now activated.

Put the handset on-hook.

Hands-free mode is activated.

Note

Make sure the hands-free microphone is not obstructed.

To continue the call with the handset: Pick up the handset.

The loudspeaker and hands-free microphone are now deactivated.

Muting the Microphone

In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation.

You can switch the microphone on and off during a call.

Microphone	Switching the microphone off: Press the "Microphone key" or the Foxkey
	"Micro".
	The display shows the symbol n.
Microphone	Switching the microphone on: Press the "Microphone key" or the Foxkey
	"Micro".

10

Using the Display and Operating Elements

Display

Abbreviations

Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "Announcement". The abbreviations though can be easily understood.

Navigating through the Foxkey menu

The Foxkey provides the functions available for the current situation.

The display shows the options currently available on the Foxkey. Use the Menu key to display further Foxkey options.

Press the Menu key repeatedly until you come to the option you want.

MENU

Navigating through info lines

In the idle state or when you are reading display texts the display shows an "i" in the symbol line.

An "i" in the display tells you that there is a list of callers, messages, or active functions available in various info lines. Use the Info key to scroll through info lines.

If there is not enough space on the display to show the entire text, a "+" appears. Press the Info key to see the rest of the text.

To retrieve info lines: Press the Info key repeatedly until the information appears.

Note

After the last info line, the display shows the idle text again.

To see the rest of the text: Press the Info key.

The display shows the rest of the text.

Note

Press the Info key as often as necessary to read the entire text.

11

Using the Display and Operating Elements

Keys

Pressing a Key

Depending on the situation and operating mode, a key may have various functions. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment. Here are some examples:

	Press the key.
<long>	Keep the key held down for a moment (about 2 seconds).
MENU
<2x short>	Press the key twice in quick succession.
<2x, 3x, 4x, etc.>	In text mode, press the key twice, three times, four times, etc., in quick
	succession.

Using the Foxkey

The Foxkey has variable functions. These functions are displayed above the key.

There are several contacts under the Foxkey to detect where it is pressed. So you need to press the Foxkey right under the function you want.

Press the Foxkey under the desired function on the display.

12

Using the Display and Operating Elements

Input

Enters digits

The digit keys are used to enter the digits 0 to 9.

Entering Letters and Special Characters

You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key.

To enter letters and special characters using the digit keys, you need to be in text mode. The display shows the "" symbol. You can switch back and forth between number mode and text mode during your input.

To switch between number mode and text mode during your input: Press the

Alpha key.

Note

If the phone is expecting a text input, the text mode is automatically activated.

The characters are assigned to the digit keys as follows:
- . ? 1 ! , : ; ’ " ¿ ¡		A B C 2 Ä Æ Å Ç
		a b c 2 ä æ å à ç
D E F 3 É		G H I 4
d e f 3 é è ê		g h i 4 ì
J K L 5		M N O 6 Ñ Ö Ø
j k l 5		m n o 6 ñ ö ø ò
P Q R S 7		T U V 8 Ü
p q r s 7 ß		t u v 8 ü ù
W X Y Z 9		+ 0
w x y z 9
* / ( ) < = > % £ $ € ¥ ¤ § @ &		<Space> #
<1x, 2x, 3x, etc.>	Press the digit key repeatedly until you get the character you want.

13

Using the Display and Operating Elements

Switching between Upper and Lower Case

You want to switch between upper and lower case while making an input in text mode.

Upper-case input is initially activated in text mode. After the first letter of a word has been entered, the text mode automatically switches to lower-case input. You can use the Foxkey to switch manually between upper-case and lower-case input.

A>a	To switch to lower-case input: Press the "A>a" Foxkey.
a>A	To switch to upper-case input: Press the "a>A" Foxkey.

Note

Entering a Phone Number in Call Preparation

You want to enter a phone number without it being dialled automatically, so as to have time to check the number and, if necessary, to correct it. The number is not dialled until you go off-hook, for example by picking up the handset.

Enter a phone number in call preparation. The display shows the phone number.

Correcting your Input

You notice you have entered a wrong digit or character.

You can delete an incorrect input either character by character or completely.

c

END

Moving the Cursor

To delete the last character: Press the Correction key.

To end the input without saving: Press the END key.

Note

You can go to the character you want to delete with the Cursor keys (see "Moving the Cursor").

You want to go to a certain character for an input or correction.

Using the Cursor keys you can move the cursor left (–) or right (+).

You can move the cursor with the navigation key or the volume/cursor key.

14

Using the Display and Operating Elements

Menu-Guided Navigation

Undoing Actions

You can undo the last action without saving it by pressing the END key.

	END	Press the END key.
		Undoes the last action.

Note

To put the phone back into standby mode, you may have to press the END key several times.

Signals

Indicator LED Signals

These are the normal LED display types. Other display types are described in the troubleshooting section.

left LED flashes	right LED flashes
Phone is ringing	Voice mail, message, or callback
	was received, but not yet
	answered

15

Using Added Features to Make Efficient Phone Calls

The following sections explain the supplementary features provided by your phone for more efficient use.

You Want a Convenient Way of Making a Call

This section explains some convenient features provided by your phone for making a call.

Dialling by Name – Quickdial

You want to make a call by entering a name.

With Quickdial you only need to press the digit keys for each letter once, even though each key is assigned several letters. An efficient algorithm provides quick search results.

Requirement: The name and the corresponding call number are stored in one of the system’s phone book or in a connected external phone book.

Searching the system’s phone books

The surname and first name have to be separated by a space, for example "no s" (6 6 # 7) for Noble Stephen. Use the #-key to enter spaces. Ask your system administrator whether you should start with the surname or the first name.

Searching external phone books

If you press the star key before entering the first digit, the search for the contact is carried out in the connected external phone books. Besides the surname and first name you also have to enter the first few letters of the town’s name. Example "no s be" (6 6 # 7 # 2 3) for Noble Stephen in Bern [f].

Searching the system’s phone books

Press the corresponding digit key once for the first few letters.

For each letter, the display shows the corresponding digit, for example a "6" for the letter "n".

Press the Alpha key.

The phone searches for matching names.

You may have to enter another letter before the name you want or a list of names is displayed.

Use the navigation key to scroll through the names until the name you are looking for appears on the display.

To call the person displayed: Pick up the handset.

The person is called.

Note

With Quickdial all phone books are searched simultaneously.

16

Using Added Features to Make Efficient Phone Calls

Searching external phone books

Press the key "*".

ABC

Note

Press the corresponding digit key once for the first few letters of the first name/ surname.

For each letter, the display shows the corresponding digit, for example a "6" for the letter "n".

Use the #-key to enter spaces.

Press the corresponding digit key once for the first few letters of the surname/ first name.

Use the #-key to enter spaces.

Press the corresponding digit key once for the first few letters of the town’s name.

Press the "ABC" Foxkey.

The phone searches for matching names.

You may have to enter another letter before the name you want or a list of names is displayed.

Use the navigation key to scroll through the names until the name you are looking for appears on the display.

To call the person displayed: Pick up the handset.

The person is called.

When searching in external phone books, you must always enter parts of the first name, surname and town.

17

Using Added Features to Make Efficient Phone Calls

Dialling by Name

You want to make a call by entering a name.

The dialling-by-name function is provided specifically for this purpose. You can look up the name in the phone's or the system's phone book.

The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Use the

#-key to enter spaces. Ask your system administrator whether you should start with the surname or the first name.

To search in all phone books: Press the Alpha key.

Text mode is activated. The display reads "Dialling by name: All".

To select a phone book: Press the corresponding Foxkey.

After "Dialling by name", the displays reads: selected phone book.

<2x short>

– or –

To search the private phone book: Press the Alpha key twice in quick succession.

Letter input is activated. Display reads "Dialling by name: Private".

Enter the first letter.

The phone searches for matching names.

Note

The search function is not affected by upper/lower case and special characters. If the phone is unable to find a matching name, the display will show "List empty".

You may have to enter another letter before the name you want or a list of names is displayed.

Use the navigation key to scroll through the names until the display shows the name you are looking for.

To call the person displayed: Pick up the handset.

The person is called.

18

Using Added Features to Make Efficient Phone Calls

Dialling from the Call List of Unanswered calls

You want to call someone who has previously tried to reach you.

Your phone has automatically stored the person's phone number in a call list. You can now call the person back using this call list.

The call list of unanswered calls contains a maximum of 10 entries.

The display reads "Missed calls"

Show	Press the "Show" Foxkey.
	The display shows a list of the last unanswered calls.

Use the navigation key to scroll through the entries.

To call the person displayed: Pick up the handset.

Once the call has been successfully connected, the entry is deleted from the call list.

Dialling from the Call List of Answered Calls

You want to call back someone whose call you answered.

Your phone automatically stored the person's phone number on the list of answered calls. You can now call the person back using this call list.

The list of answered calls contains a maximum of 10 entries.

MENU

Call list

Answered calls

Press the Menu key repeatedly until the display reads "Call list".

Press the "Call list" Foxkey.

Press the "Calls" Foxkey.

The display shows the list of the last calls.

Use the navigation key to scroll through the list of answered calls.

Pick up the handset.

The person is called.

Note

You can also access the list of answered calls by pressing the Redial key and holding it down for a moment.

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Using Added Features to Make Efficient Phone Calls

Dialling with a Configurable Key – Number Key

You want to call someone whose phone number is stored under a configurable key.

You can dial the person by pressing the corresponding number key.

Activate the key's first allocated function: Press the key once.

The key's first allocated function is shown on the display.

	– or –
<2x short>	Activate the key's second allocated function: Press the key twice in quick
	succession.
	The key's second allocated function is shown on the display.
	To call the person displayed: Pick up the handset.
	The person is called.

Requesting a Callback

You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external subscribers. Not all providers support this function.

If the called party is busy, you can request an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the called party's phone will start ringing.

If the called party does not answer, you can also request a callback. The called party will see a continuous visual reminder of your callback request.

Situation	You called someone and hear the busy tone or the ring-back tone.
Callback	To activate a callback request: Press the "Callback" Foxkey.
	The display reads "Executed".

Put the handset on-hook.

The display reads "Call expected ..." and "Reset".

Note

You can have only 1 active callback request at a time. Your callback request will automatically be cancelled by the system after about half an hour. You can also cancel the callback request beforehand.

Reset

Cancelling the callback request: Press the "Reset" Foxkey.

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Using Added Features to Make Efficient Phone Calls

Answering Call Waiting

You are in a call and hear the call waiting tone. Someone is urgently trying to reach you.

You can either answer, deflect or reject the call.

Answer	Answering the call: Press the "Answer" Foxkey.
	1. Your original call partner is put on hold. You are now connected with the
	party who initiated the call waiting.

Deflection

Reject

– or –

Press the "Deflect" Foxkey.

Enter destination subscriber as defined in the Chapter "Deflect a Call During the Ringing Phase".

– or –

Rejecting the call: Press the "Reject" Foxkey.

You remain connected with your original call partner. The call-waiting party hears the busy tone.

	– or –
Exit	Ending the current call and answering the call-waiting call: Press the "End"
	Foxkey.
	1. The first call is terminated. You are now connected with the party who
	initiated the call waiting.

Call Waiting on an Internal Subscriber

You want to talk to an internal subscriber. However, the person is busy.

As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. The person can either answer or reject your call.

Call waiting	Press the "Call waiting" Foxkey.
	You hear the dialling tone.

Note

If the person rejects your call request or if call waiting is not possible, the call is disconnected (busy tone).

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Using Added Features to Make Efficient Phone Calls

Starting an Announcement

You want to address internal subscribers directly via their loudspeaker – where available – , without waiting for a reply (similar principle to that of an intercom system).

You can initiate an announcement to the selected subscribers, provided your system administrator has enabled your phone to do so.

Enter the phone number of the subscriber or group.

MENU	Press the Menu key repeatedly until the display reads "Announcement".
Announcement	Press the "Announcement" Foxkey.

Pick up the handset.

The person hears the acknowledgement tone. The display reads "Announcement to: ...". You can now talk.

Receiving an Announcement

After an attention tone you will be addressed via your loudspeaker.

You can listen to the announcement or stop it.

To continue the announcement as a phone call: Pick up the handset.

You are now connected to the person who initiated the announcement.

Note

All the other recipients of the announcement are excluded.

– or –

END	To stop the announcement: Press the END key.

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Using Added Features to Make Efficient Phone Calls

Private call with PIN

You want to make a private call on your phone or on a third-party phone.

With the aid of your PIN you can use any phone to make an external call with your own personal settings, even if that phone is locked for external calls [e]. The called party's display shows your personal phone number and not the number of the phone from which you are making your call. Any call charges incurred will be charged to you.

The call number dialled is not stored in the last-number redial list

Pick up the handset.

Enter #46 followed by your internal call number. Enter your PIN.

The phone is now enabled. You hear the external dialling tone.

Note

The factory setting "0000" is not accepted. First change the PIN as described under "Changing your PIN" or using the */# procedure *47 (see Chapter on */# procedures). If you have forgotten your PIN, your system administrator can reset it to the factory setting.

Enter the external call number directly, without the exchange access digit. The external subscriber is called.

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