AASTRA 6757i User Guide

Aastra Model 6757i IP Phone

User Guide

Release 3.2.2

Service Pack 3 Hot Fix 1

41-001385-00 Rev 01 – 06.2013

Software License Agreement

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sub- licenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.

Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.

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Content

Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Plugging in and Starting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Network Connected/Network Disconnected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Idle Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

IP Phone Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Key Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Key Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Keypad Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Methods for Customizing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Phone Options via the IP Phone UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Phone Options via the Aastra Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Phone Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Phone Status via IP Phone UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Finding Your Phone’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Phone Status via the Aastra Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Ring Tones and Tone Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Contrast Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Live Dialpad* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Set Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Resetting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

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Content

Restarting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Phone Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Defining an Emergency Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Line Keys and Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Multiple Line and Call Appearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

State-Based Softkeys (Bottom Keys only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Line Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Speed Dial Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Editing Speed Dial Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

"Do Not Disturb" (DND) Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Busy Lamp Field (BLF) Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

BLF/List Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Automatic Call Distribution (ACD) Key (for Sylantro Servers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Directed Call Pickup/Group Call Pickup Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

XML Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Flash Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Sprecode Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Park/Pickup Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Last Call Return (lcr) Key (Sylantro Servers only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Call Forward Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

BLF/Xfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Speeddial/Xfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Speeddial/Conf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Services Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Directory Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Callers List Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Intercom Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Phone Lock Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Paging Key (Sends the RTP Stream) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

None Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Empty Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Deleting a Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

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Content

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Dialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Pre-dialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using Handsfree Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Receiving Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Answering an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Sending an Incoming Call to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Directory List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Account Configuration (DND and Call Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Missed Calls Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Star Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Display DTMF Digits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Play Call Waiting Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Stuttered Dial Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

XML Beep Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Status Scroll Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Switch UI Focus to Ringing Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Call Hold Reminder During Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Call Hold Reminder (on single hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Call Waiting Tone Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

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Content

Preferred Line and Preferred Line Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Message Waiting Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Incoming Intercom Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Using Redial Key for “Last Number Redial” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Group RTP Paging (receives RTP streams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Shared Call Appearance (SCA) Call Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Available Features Enabled by Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Outgoing Intercom Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Missed Call Summary Subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Customizable Callers List Key and Services Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Autodial (Hotline and Warmline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Answer and Ignore Softkeys for XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

XML Softkey for Special Characters in XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Playing a WAV File On Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Using the Keypad During Active XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Key Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

XML Applications and Off-Hook Interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

XML Override for a Locked Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

RTP Recording and Simultaneous Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

“Hold” Feature Enhancement (for Broadsoft Servers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Authentication Support for HTTP/HTTPS Download Methods Used

with Broadsoft Client Management System (CMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Diverting Calls from Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Display of Call Destination Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Indication of Terminated Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Model M670i and M675i Expansion Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Using the Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Troubleshooting Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-1

Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

Warranty Repair Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

vi

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Content

Limited Warranty (Australia Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-2

Repair Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Exclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Warranty Repair Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3

Appendix A - Time Zone Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index-1

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Welcome

The Aastra 6757i offers advanced XML capability to access custom applications and is fully interoperable with leading IP-PBX platforms. Featuring a 5-line display, the 6757i supports up to 9 lines with call appearances and allows you to make and receive calls, transfer, conference, and more. The 6757i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

About this Guide

This guide explains how to use the basic features of your new 6757i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system. Your System Administrator has the ability to customize some features on this phone. For information on more advanced settings and configurations, administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.

Documentation

•Aastra 6757i SIP IP Phone Installation Guide – Installation and set-up instructions, general features and functions, and basic options list customization. This Installation Guide is included with the telephone.

•Aastra 6757i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user. This User Guide can be downloaded from http://www.aastra.com.

•Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide – Describes how to set the 6757i phone up on the network and contains advanced configuration instructions for the 6757i. This Administrator Guide is intended for the System Administrator and can be downloaded from http://www.aastra.com.

Phone Features

•11-line graphical LCD screen (144 x 128 pixels) with white backlight

•Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer.

•12 multi-functional softkeys

–6 Top Keys: Static softkeys (up to 10 programmable functions)

–6 Bottom Keys: State-based softkeys (up to 20 programmable functions)

•Press-and-hold speed dial key configuration feature

•4 call appearance lines with LEDs

•Supports up to 9 call lines

•Full-duplex speakerphone for handsfree calls

•Headset mode support (via handset jack)

•Inline power support (based on 802.3af standard) which eliminates power adapters.

•AC power adapter (included)

•Enhanced busy lamp fields*

•Set paging*

* Availability of feature dependant on your phone system or service provider.

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Welcome

Requirements

The 6757i IP Phone requires the following environment:

•SIP-based IP PBX system or network installed and running with a SIP account created for the 6757i phone.

•Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).

•Ethernet/Fast Ethernet LAN (10/100 Mbps)

•Category 5/5e straight through cabling

•Power source

–For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):

–For power, use the Ethernet cable (supplied) to connect from the phone directly to the network for power. (No 48v AC power adapter required.)

–For Ethernet networks that DO NOT supply power to the phone:

–For power, use the 48V AC Power Adapter (included) to connect from the DC power port on the phone to a power source.

or

–(optional) For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Administrator for more information.

Installation and Setup

If your System Administrator has not already setup your 6757i phone, please refer to the Aastra 6757i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.

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Getting Started

The 6757i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.

Plugging in and Starting the Phone

The 6757i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone.

The phone displays the following startup screens.

Checking for

Firmware.....

DHCP: waiting

for IP...

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Getting Started

The 6757i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.

Updating

configuration.....

Note:

Checking for firmware...

Do not unplug the phone!

New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your System Administrator and should be scheduled during non-business hours or slow call periods.

Important!

Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.

If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.

Downloading

Language Packs

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Getting Started

When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.

Network	DSP

SIP	Done

Services Icom

Dir

Callers

L1	John Smith

Sat Jan 1 12:18am

Idle Screen

Network Connected/Network Disconnected

If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen.

Services	Icom
Dir
Callers
L1	John Smith

Network Connected

Sat Jan 1 12:18am

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Getting Started

If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display and the telephone status light turns on.

Services	Icom
Dir
Callers
L1	John Smith

Network Disconnected

Sat Jan 1 12:18am

Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when it is reconnected and displays the "Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone.

For more information about connecting your phone, see the Aastra 6757i IP Phone Installation Guide, the section "Connecting to the Network and to Power".

Check with your system or network administrator for assistance.

Note:

If the phone displays "No Service" you can still use the phone but it is not registered with the Registrar. For more information about registering your phone, see your System Administrator.

Idle Screen

When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use.

Services Icom

Dir

Callers

L1	John Smith

Sat Jan 1 12:18am

Note:

Your System Administrator sets up your SIP screen name, line number, and any other administrative features required. If your name does not display on the screen, contact your System Administrator.

The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above screen, the "L1" indicates John Smith is configured on Line 1.

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Getting Started

By default, the top softkeys 1 through 4 are configured for Services, Directory, Callers List, and Intercom, respectively. You can configure the 6 top keys with up to 10 functions, and the 6 bottom softkeys with up to 20 functions as required.

Services	Intercom
Directory
Callers List

Reference

For more information about configuring the top and bottom softkeys, see “Softkeys” on page 54.

For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see the following sections:

•“Making Calls” on page 116.

•“Handling Calls” on page 122.

•“Managing Calls” on page 132.

Idle Screen With Softkeys Configured

If you or your administrator have configured softkey functions on your phone, the labels for those functions display on the screen. For example, in the following illustration, "Home" was configured as a speed dial key on the bottom set of softkeys and "Do Not Disturb" (DND) was configured on the top set of softkeys.

Services	Icom
Dir	DND
Callers	More

		"Do Not Disturb"
L1	John Smith	Softkey
Speed Dial Softkey	Sat Jan 1 12:18am

Home

Idle Screen

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Getting Started

You can configure up to 10 functions on the top set of softkeys. If you have additional functions configured on the top softkeys that do not display on the main idle screen, a "More" displays at the top right of the screen. Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone.

HR
Support
Speed Dial Softkeys	More
L1	John Smith

Sat Jan 1 12:18am

Home

Idle Screen

Idle Screen with Voicemail Messages

The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have.

Services Icom

Dir

Callers

	1
L1	John Smith

Voicemail Icon

Sat Jan 1 12:18am

Idle Screen

To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on your phone. For more information on your system’s star codes, please refer to the documentation for the voicemail system you are using.

Screen Display After Picking Up the Handset

When you pickup the handset, the screen displays as follows:

Services	Icom
Dir
Callers
L1	John Smith
>
Dial
Conf
Xfer	More

This screen displays the following keys located on the bottom left of the screen:

•Dial

•Conf (Conference)

•Xfer (Transfer)

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Getting Started

A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys.

For example, if you configure a bottom softkey for speed dialing to Home, and then you pickup the handset, the screen displays the Dial, Conf, and Xfer default softkeys with a More softkey. You can press the More softkey to toggle between the first and second screens to display all configured softkeys. See illustrations below.

Services	Icom	Services	Icom	Services	Icom
Dir		Dir		Dir
Callers		Callers		Callers
L1	John Smith	L1	John Smith	L1	John Smith
		>		>
Sat Jan 1 12:18am
		Dial
				Home
Home		Conf
		Xfer	More		More
Idle Screen		After Handset Pickup		After Pressing "More"

Note:

The bottom set of 6 softkeys map to the current state-based configurable softkeys. The top set of 6 softkeys allow you to configure up to 10 functions.

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IP Phone Keys

Key Panel

The following sections describe the various 6757i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.

	6757i Handset		KeysFour (4) Line Call Appearance
	High Quality Speakerphone		Speakerphone/Headset Key
	Message Waiting Lamp		Mute Key
	Goodbye Key		Navigation Keys
	Options Key		Keypad
	Hold Key		LCD Screen
	Redial Key		Volume Control (+) (-)

Softkeys

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IP Phone Keys

Key Descriptions

The following table identifies the keys on the key panel of your 6757i IP phone that you can use for handling calls.

Text Keys	Symbol Keys	Key Description*
		Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options
Goodbye		List, without saving changes.
		Options Key - Accesses options to customize your phone. Your System Administrator may have
Options		already customized some of your settings. Check with your System Administrator before chang-
		ing the administrator-only options.

Hold

Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance key beside the light that is flashing.

	Redial Key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice simul-
Redial	taneously redials the last dialed number.
	Volume Control Key - Adjusts the volume for the handset, headset, ringer, and speakerphone.

		Line/Call Appearance Key - Connects you to a line or call. The Aastra 6753i IP phone supports
Line 4	L4	up to 4 line keys.

Line 3	L3
Line 2	L2
Line 1	L1

		Speakerphone/Headset Key - Activates speakerphone/headset for making and receiving calls
	Speaker/	without lifting the handset. When the audio mode option is set, this key is used to switch
		between a headset and the speakerphone.
	Headset

Mute

Mute Key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).

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IP Phone Keys

Text Keys	Symbol Keys	Key Description*

Navigation Keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These keys also let you scroll through menu selections, such as the Options List, and scroll through a remote number that is displayed on the phone. Users can press the scrolling DOWN navigation key to view the rest of the phone number content.

Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option. When you are editing entries on the display, pressing the LEFT arrow key erases the character on the left; pressing the RIGHT arrow key sets the option.

Softkeys - 12 softkeys on the 6757i IP Phone.

- 6 Top Keys: programmable static softkeys (up to 10 programmable functions)

- 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) These keys also perform as follows:

Callers List Key - Accesses the last 200 calls received. Conference Key - Begins a conference call with the active call. Xfer Key - Transfers the active call to another number.

Directory Key - Displays up to 200 names and phone numbers (stored in alphabetical order)

Note:

For more information about programming the softkeys to perform specific functions, see the

Aastra Model 6757i IP Phone User Guide.

*See the Aastra 6757i IP Phone User Guide for more information about each of these keys.

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IP Phone Keys

Keypad Keys

The 6757i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6757i phone keypad includes the following:

Keypad Key	Description
0	Dials 0
	Dials the Operator on a registered phone
1	Dials 1
2 ABC	Dials 2
	When entering text, this key enters A with one press, B with two presses, and C with three presses
3 DEF	Dials 3
	When entering text, this key enters D with one press, E with two presses, and F with three presses
4 GHI	Dials 4
	When entering text, this key enters G with one press, H with two presses, and I with three presses
5 JKL	Dials 5
	When entering text, this key enters J with one press, K with two presses, and L with three presses
6 MNO	Dials 6
	When entering text, this key enters M with one press, N with two presses, and O with three presses
7 P QRS	Dials 7
	When entering text, this key enters P with one press, Q with two presses, R with three presses, and S with four presses.
8 TUV	Dials 8
	When entering text, this key enters T with one press, U with two presses, and V with three presses
9 WXYZ	Dials 9
	When entering text, this key enters W with one press, X with two presses, Y with three presses, and Z with four presses.

The "*" is called the "star key". The "#" is called the "number sign", "pound key", or "hash key", depending on one's nationality or personal preference. These can be used for special functions such as accessing voicemail. The “star key” and “pound key” functions are dependant on your country’s feature availabilities. Contact your System Administrator for more information about available functions using these keys.

These keypad keys can be used for any of the following on the phone:

•Dial a phone number to make a call (see “Dialing a Number” on page 116.)

•Enter digits or letters in the IP Phone user interface.

•Program a speed dial number (see “Speed Dial Key” on page 61.)

•Press a speed dial key (see “Speed Dial Key” on page 61.)

•Press the keys associated with a called Interactive Voice Response (IVR) system.

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Methods for Customizing Your Phone

There are two ways to customize specific options on your phone:

•Using the Options key on the IP Phone

•Using the Aastra Web UI in an Internet browser window from your PC.

Phone Options via the IP Phone UI

You can customize your phone by pressing the Options key and accessing the IP Phone UI. These options allow you to customize the following phone settings.

Option Number Option

1Call Forward

1.All

2.Busy

3.No Answer

The menus that display for Call Forward are dependant on the Call Forward

Mode set on the phone. Default is "Account" mode.

2Preferences 1. Tones

Ring Tone

Tone Set

2.Display Contrast Level Backlight

3.Speed Dial Edit

4.Live Dialpad

5.Set Audio Audio Mode

Headset Mic Vol DHSG

6.Time and Date Time Format Daylight Savings Date Format Time Zone Time Server 1 Time Server 2 Time Server 3 Set Time

Set Date

7.Language

Screen Language

Input Language

3Phone Status

1.IP&MAC Addresses

2.LAN Port

3.PC Port

4.Firmware Info

5.Error Messages

6.Copyright

4	User Password
5	Administrator Menu (Password Protected)*
6	Restart Phone
7	Phone Lock

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Methods for Customizing Your Phone

Note:

*The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator.

Simplified Options Menu

Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.

Option Number Option

1Call Forward

1.All

2.Busy

3.No Answer

The menus that display for Call Forward are dependant on the Call Forward

Mode set on the phone. Default is "Account" mode.

2Preferences 1. Tones

Ring Tone

Tone Set

2.Display Contrast Level Backlight

3.Set Audio Audio Mode

Headset Mic Vol DHSG

3Phone Status

1.IP&MAC Addresses

2.LAN Port

3.PC Port

4.Firmware Info

5.Error Messages

6.Restart Phone

7.Factory Default

8.Erase Local Cfg.

9.Copyright

4Phone Lock

Using the IP Phone UI

IP Phone UI

1.Press the Options key on the phone to enter the Options List.

2.To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option.

3.Press the Show softkey, the 4 key, or press the digit number of the corresponding option to select an option.

4.Use the softkeys that display for each option to change a selected option.

5.Press the Done key to save the change.

6.Press the key, the 3 key, or the key at any time to exit without saving changes.

References

For more information about customizing your phone using the available options from the IP Phone UI, see the section “Customizing Your Phone” on page 24. For more information about administrator options, contact your System Administrator.

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Methods for Customizing Your Phone

Phone Options via the Aastra Web UI

In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address” on page 21.

Using the Aastra Web UI

Aastra Web UI

1.Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>. The following logon screen displays.

2. At the prompt, enter your username and password and click OK.

Note:

For a user, the default username is “user” and the password field is left blank.

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Methods for Customizing Your Phone

The Network Status window displays for the IP phone you are accessing.

3. You can logout of the Aastra Web UI at any time by clicking Log Off.

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Methods for Customizing Your Phone

The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.

Headings	Descriptions
Status	The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware informa-
	tion about the IP phone, and information about the SIP account(s) currently configured on the phone. The information in the Status
	window is read-only.
Operation	User Password - Allows you to change user password.
	Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any changes to the phone and to
	prevent use of the phone, and reset the user password.
	Softkeys and XML - Allows you to configure up to 6 top softkeys and 6 bottom softkeys with functions identified in the list below. You
	can configure up to 10 functions on the top softkeys and up to 20 functions on the bottom softkeys.
	Available Functions for Softkeys
	None	Last Call Return (LCR)
	Line	Call Forward
	Speed Dial	BLF/Xfer
	Do Not Disturb (DND)	Speeddial/Xfer
	Busy Lamp Field (BLF)	Speeddial/Conf
	BLF/List	Directory
	Auto Call Distribution (ACD)	Callers List
	Directed Call Pickup	Icom (Intercom)
	Extensible Markup Language	Services
	(XML)
	Flash	Phone Lock
	Sprecode	Paging
	Park	Empty
	Pickup

Keypad Speed Dial - Allows you to assign a speed dial number to a specific digit on the phone’s keypad for speed dialing purposes.

Expansion Modules - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if an it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached. For more information about the expansion modules see “Model M670i and M675i Expansion Modules” on page 191.

Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC. Reset - Allows you to restart the IP phone when required.

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Methods for Customizing Your Phone

Headings Descriptions

Basic Settings Preferences - Allows you to enable/disable the following:

•Park Call

•Pick Up Parked Call

•Display DTMF Digits

•Play Call Waiting Tone

•Stuttered Dial Tone

•XML Beep Support

•Status Scroll Delay (seconds)

•Switch UI Focus to Ringing Line

•Call Hold Reminder During Active Calls

•Call Hold Reminder

•Call Waiting Tone Period

•Preferred Line

•Preferred Line Timeout (seconds)

•Message Waiting Indicator Line

•DND Key Mode

•Call Forward Key Mode

This category also allows you to configure:

•Incoming Intercom Call Settings

•Group Paging RTP Settings

•Ring Tones (global and per-line basis)

•Time and Date Settings

•Language Settings

Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have multiple accounts on the 6757i.

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Phone Status

You can view the status of your phone using the IP Phone UI or the Aastra Web UI.

Phone Status via IP Phone UI

The "Phone Status" option on the IP phone displays the status of your phone to the LCD display. This option allows you to view your phone’s:

•Network status including your phone’s IP and MAC address

•Local Area Network (LAN) port information

•PC Port information (if PC link exists)

•Firmware version

•Error messages from last reboot or startup

•Copyright information

Use the following procedure to view the status of your phone using the IP Phone UI.

IP Phone UI

1.Press on the phone to enter the Options List.

2.Select Phone Status.

3.Select the option you want to view:

•IP&MAC Address

•LAN Port

•PC Port

•Firmware Info

•Error Messages

•Copyright

The option you select displays to the LCD. Use the 5 and 2 keys to scroll the through the LCD display.

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Phone Status

Finding Your Phone’s IP Address

If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.

IP Phone UI

1.Press to enter the Options List.

2.Scroll to Phone Status and press Select.

Options List

1.Call Forward

2.Preferences

3.Phone Status

4.Password

- Select

Done -

3. Scroll to IP&MAC Addresses and press Select.

Phone Status

1. IP&MAC Addresses

2. LAN Port

3. PC Port

4. Firmware Info

5. Error Messages

6. Copyright

- Select

Done -

The IP address of your 6757i IP phone displays in the "IP Address" field.

IP&MAC Addresses

IP Address: 192.168.0.100 MAC Address: 00447D180326

Done -

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Phone Status

Phone Status via the Aastra Web UI

Use the following procedure to view the phone status via the Aastra Web UI.

Aastra Web UI

1.Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.

2.In the Username/Password window, enter your username and password and click OK.

Note:

For a user, the default username is “user” and the password field is left blank.

The Status window displays for the IP phone you are accessing.

This Status window is view only. It displays the status of your phone which includes the following:

•Network Status

•Hardware Information

•Firmware Information

•SIP Status

SIP Account Status

The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI.

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Phone Status

The following table describes the status conditions that can display for the account.

Status Condition	Description
Registered	Displays this status on accounts that HAVE been registered with the SIP proxy server.
	Example:
				Backup
				Registrar
	Line	SIP Account	Status	Used?
	1	[e-mail]:5060	Registered	Yes
	where
	Account Number is “1”
	SIP Account is “[e-mail]” on port “5060”
	Status is “Registered”
	Backup registrar is used (“Yes”)
SIP Error Number	Displays on accounts when registration fails with the SIP proxy server.
	Example:
				Backup
				Registrar
	Line	SIP Account	Status	Used?
	4	[e-mail]:5060	401	No

where

Account Number is “4”

SIP Account is “[e-mail]” on port “5060” Status is “401” - Unregistered if SIP registration fails. Backup registrar is used (“No”)

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