Western Digital WD TV Live Streaming Media Player User Manual

WD TV® LIVE™

Streaming Media Player

User Manual

Table of Contents

1 Important User Information . . . . . . . . . . . . . . . . . . . . 1

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . 3

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . 6

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Operating System Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

5 Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Ethernet Network (Wired) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Wireless Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Checking the Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . 24

6 Finding Your Content . . . . . . . . . . . . . . . . . . . . . . . . 25

Accessing Media Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Transferring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Share a Folder on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

7 Operating the Media Player . . . . . . . . . . . . . . . . . . . 40

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using a USB Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

TABLE OF CONTENTS – i

Using the Media Player UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Media Library Compilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Locating Your Contents on the Drive . . . . . . . . . . . . . . . . . . . . . . . 50

8 Watching Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Videos Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Videos Folder Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Video Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

DVD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

9 Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Music Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Music Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Music Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Music Playback Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Playing Music From Your iPod® . . . . . . . . . . . . . . . . . . . . . . . . . . 78

10 Viewing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Photo Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Digital Camera Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Photos Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Photo Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Displaying Photo Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Displaying Photo Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Photo Slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

11 Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Files Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Files Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

12 Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Adding a Service to Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 AccuWeather.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Deezer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Facebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Flickr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Flixster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

TABLE OF CONTENTS – ii

Live365 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 MLB.TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Netflix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Pandora (US only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Picasa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 SHOUTcast Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 SiriusXM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Spotify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 TuneIn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Tweet by WD TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

13 Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Live TV Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

14 Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Games Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

15 News Feed (RSS). . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Reading News Feeds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

News Feed Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

News Feed Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Adding Custom News Feeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

16 Setup and Advanced Features. . . . . . . . . . . . . . . . 171

Setup Navigation Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Audio/Video Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Video Playback Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Music Playback Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Photo Playback Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Media Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

17 System Maintenance . . . . . . . . . . . . . . . . . . . . . . . 202

System Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

TABLE OF CONTENTS – iii

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Common Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

18 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Multiformat Content Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Supported Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Warranty Information (All Regions Except Australia/New Zealand) 218 Warranty Information (Australia/New Zealand only). . . . . . . . . . . . 218 GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . 220 Spotify Third-Party Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

TABLE OF CONTENTS – iv

WD TV Live Streaming Media Player

User Manual

	Important User Information
1
	Important Safety Instructions
	This device is designed and manufactured to assure personal safety. Improper use
	can result in electric shock or fire hazard. The safeguards incorporated into this unit
	will protect you if you observe the following procedures for installation, use, and
	servicing.
		Read these instructions.
		Keep these instructions.
		Heed all warnings.
		Follow all instructions.
		Do not use this apparatus near water.
		Clean only with dry cloth.
		Do not block any ventilation openings. Install in accordance with the
		manufacturer’s instructions.
		Do not install near any heat sources such as radiators, heat registers, stoves, or
		other apparatus (including amplifiers) that produce heat.
		Do not defeat the safety purpose of the polarized or grounding-type plug. A
		polarized plug has two blades with one wider than the other. A grounding type
		plug has two blades and a third grounding prong. The wide blade or the third
		prong are provided for your safety. If the provided plug does not fit into your
		outlet, consult an electrician for replacement of the obsolete outlet.
		Protect the power cord from being walked on or pinched particularly at plugs,
		convenience receptacles, and the point where they exit from the apparatus.
		Only use attachments/accessories specified by the manufacturer.
		Unplug this apparatus during lightning storms or when unused for long periods
		of time.
		Refer all servicing to qualified service personnel. Servicing is required when the
		apparatus has been damaged in any way, such as power-supply cord or plug is
		damaged, liquid has been spilled or objects have fallen into the apparatus, the
		apparatus has been exposed to rain or moisture, does not operate normally, or
		has been dropped.
		Carefully read and follow the Quick Install Guide and User Manual.
		Do not operate this device outside the temperature range of 5°C–35°C
		(41°F–95°F).
		Do not drop or shake the device.
		Do not move the device when it is powered on.
		Power supply cords should be routed so that they are not likely to be walked on
		or pinched by items placed upon them or against them.
		Do not overload wall outlets.

CAUTION: Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Dispose of used batteries according to manufacturer’s instructions.

For additional safety information, refer to www.wd.com.

IMPORTANT USER INFORMATION – 1

WD TV Live Streaming Media Player

User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wd.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at http://register.wd.com.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:

Downloads - Download drivers, software, and updates for your WD product.

Registration - Register your WD product to get the latest updates and special offers.

Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.

Knowledge Base - Search by keyword, phrase, or answer ID.

Installation - Get online installation help for your WD product or software.

WD Community – Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

North America		Europe (toll free)*	00800 ASK4 WDEU
English	800.ASK.4WDC	Europe	(00800 27549338)
	(800.275.4932)		[phone]
Spanish	800.832.4778	Middle East	[phone]
		Africa	[phone]
Mexico	001 8002754932	Russia	8 10 8002 335 5011
South America		Asia Pacific
Chile	1230 020 5871	Australia	1800 42 9861 / [phone]
Colombia	009 800 83247788	China	800 820 6682
Venezuela	0800 100 2855	Hong Kong	[phone]
Peru	0800 54003	India	1800 419 5591 / 1800 200 5789
Uruguay	000 413 598 3787	Indonesia	[phone]
Argentina	0800 4440839	Japan	00531 65 0442 / 0120 994 120
Brazil	0800 7704932	Korea	02 703 6550
	0021 800 83247788	Malaysia	1800 88 1908 / [phone] (Telekom
			Malaysia)
		New Zealand	0508 555 639 / [phone]
		Philippines	1 800 1441 0159
		Singapore	1800 608 6008 / [phone] (Singtel)
		Taiwan	0800 666 290 / [phone] (Chunghwa)
		Thailand	001 800 441 0570

* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

IMPORTANT USER INFORMATION – 2

WD TV Live Streaming Media Player

User Manual

Recording Your WD Product Information

In the following table, write the serial and model numbers of your new WD product. You can find this information on the label on the bottom of the device. You should also note the date of purchase. This information may be required when requesting technical support.

Serial Number:

MAC Address:

Model Number:

Purchase Date:

System and Software Notes:

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable warranty period for your product. The 30-day period commences on the date of your first telephone contact with WD technical support. Register your WD product online at http://register.wd.com.

If your media player has an active network connnection, you can register directly from the device using the supplied remote control (see “Using the Remote Control” on page 41) or a USB keyboard (see “Using a USB Keyboard” on page 43). Go to “Device Registration” on page 198 for instructions.

Accessories

For information on optional accessories for this product, visit:

US	www.shopwd.com or www.wdstore.com
Canada	www.shopwd.ca or www.wdstore.ca
Europe	www.shopwd.eu or www.wdstore.eu
All others	Contact WD Technical Support in your region. For a list of Technical Support
	contacts, visit http://support.wd.com and see Knowledge Base Answer
	ID 1048.

IMPORTANT USER INFORMATION – 3

WD TV Live Streaming Media Player

User Manual

2		Product Overview
		Thank you for purchasing a WD TV Live streaming media player. This user manual
		provides step-by-step instructions for installing and using your new media player.
		For the latest WD product information and news, visit our website at www.wd.com.
		Your media collection belongs on the big screen – Enjoy your movies, vacation
		slideshows and favorite songs on your TV in virtually any file format. Sit back and
		enjoy the spectacular picture quality of brilliant 1080p.
		Get the best entertainment on your TV – Stream hit movies, view the latest viral
		videos, catch up on shows, stay connected to your social network, and watch
		highlights from the biggest games of the season. With WD TV Live, you can enjoy
		the best services on your TV. See “Internet Services” on page 90 for more details.
		Play virtually any media file format – WD TV Live supports a wide variety of the
		most popular files including MKV, MP4, XVID, AVI, WMV, and MOV video formats.
		Get the freedom to enjoy your media now, in virtually any file format.
		Your entertainment at your fingertips – Control your WD TV experience with the
		tap of a soft key or the swipe of a finger using the WD TV Remote™ app. Get one-
		touch access to your favorite online services, easy text input and a gesture pad for
		faster navigation to your favorite content. Download this free app from the Apple®
		app store or get the Android™ app on Google Play.
		Enjoy media from any source – Stream videos, music, and photos from your USB
		drive, network drive, and any PC or Mac® computer in your home. Your media library
		collects the content from all the drives, so finding the perfect video, song or photo to
		view is easier than ever.
		Your shows on any TV at home, or away – Watch your favorite live and recorded
		shows in any corner of your house, just add a Slingbox®. Use WD TV Live as a set-
		top-box for other rooms using the SlingPlayer® app and get access to your cable
		service when you take WD TV on the go. With Slingbox and WD TV Live, you can
		extend your complete living room HDTV experience to another TV in your home, or
		around the world.
		Ready, set, stream – So easy to set up, you'll be up and running in minutes.
		WD TV Live connects to your high-speed Internet connection wirelessly, no PC
		required. Or use the Ethernet port to connect to your wired home network.
		High-performance, streaming-ready Wi-Fi® – Includes the latest wireless
		technology -- extended-range Wireless-N -- giving you the speed you need to
		stream HD.
		Bring the arcade to your HDTV – Swap gems with Rockswap, try your luck with
		Texas Hold'Em, or test your math skills with Sudoku. WD TV Live brings casual
		games to your big screen TV.
		Stay updated with RSS feeds – Stay posted on your favorite bloggers and
		websites and stream the latest audio and video with timely RSS feeds. You can also
		add specific feeds to your dashboard to be shown as tickers so you never miss a
		thing.

PRODUCT OVERVIEW – 4

WD TV Live Streaming Media Player

User Manual

Programmable remote – Customize buttons for quick and easy access to your favorite music, photos, videos or menu choices. Use the included programmable remote control to make your entertainment choices using our crisp, animated navigation menus.

Use your keyboard for easy searching and updating – Use the on-screen keyboard or attach your wired or wireless USB keyboard for easy text input. Perfect for searching videos on YouTube or updating your status on Facebook.

Advanced navigation options

Thumbnail, list, and preview modes – Browse your content by file name or by thumbnails of photos, album covers, video preview, and movie cover art.

Media library – This unique feature lets you view all your media by media type in one menu regardless of its location in folders or drives. You can view your content by categories such as genre, album, artist and date.

Search – Search by genre, title, artist, filename and partial filename.

Photo viewing

View photos as a slideshow with a variety of transitions and background music

Zoom and pan

Search by filename, partial filename, most recently viewed and date

Movie viewing

Fast forward, reverse, pause, zoom, and pan

View subtitles

Search by filename, partial filename, most recently viewed and date

Music playback

Fast forward, reverse, pause, shuffle, repeat

Search by filename, partial filename, most recently viewed and date.

File Management

Copy files between USB drives and transfer files between a USB drive connected to the media player and your computer.

HDMI and composite video output – The HDMI port lets you connect to the highest quality HDTV or home theater. Additional composite (RCA) outputs ensure compatibility with virtually all television sets.

S/PDIF digital output – The optical audio output sends digital signals to your AV receiver for the best surround sound experience.

Ultra-compact design – Cool and quiet, this compact system integrates perfectly into your entertainment center.

PRODUCT OVERVIEW – 5

WD TV Live Streaming Media Player

User Manual

3 Features and Functions

Features

The animated interface makes it easy to navigate and enjoy your media and the best of the Internet. Make it personal and have fun.

Menus

Organized, categorized and ready to play – The WD TV Live streaming media player finds and categorizes all the music photos and movies on any connected USB devices and network shares and displays them in one easy-to-view menu system.

Choose from a variety of viewing options – Select thumbnail view, list view and even see a preview of your movies in your movie menu. You can add metadata to your media for better identification and sort and filter the content to easily find what you’re looking for.

Customize your media experience – Select a background from beautiful, high resolution images provided by WD’s Creative Masters or choose one of your own photos.

Dash to your favorites – Tag your favorites for instant playback and use the handy dashboard to quickly access your favorite personal content and Internet services. View your recent activity. Organize your movies, music, and photos in a queue and play them in sequential order.

Play photo slideshows with the music you choose – View special moments with the right music to set the mood for your next party. Select transitions and slideshow speed.

Playing video – DVD-like navigation lets you view all the content included with your movies, including complete menu navigation, chapter listings, special features, and subtitles. Select and jump to a specific time-spot in a video. Browse your video collection with its clip art in the background.

Playing music – Browse by artist, genre, and album title. Or search for your favorite titles. Create a queue and you’ve got a virtual DJ for your party. Preset your favorite song to a numeric key and play it with one click.

Family-ready – Share your family photos, videos, music, and files on your home network and stream to any screen in the house.

Automatic play – Select your favorite song, movie, or photo slideshow to automatically play when the device is turned on. Perfect for living art on your HDTV or for digital signage.

Play your media from your computer – This media player is Windows® 8 compatible, so you can use the “Play To” feature to easily stream your Windows 8 or Windows 7 computer’s files to your TV through your media player.*

*For more information on Play To, go to http://windows.microsoft.com and enter “Play To” in the search field.

FEATURES AND FUNCTIONS – 6

WD TV Live Streaming Media Player

User Manual

Audio/Video Interface

HDMI interface for digital audio and high-definition video.

Composite interface (mini-jack) for analog AV connection.

S/PDIF (optical) audio for high-fidelity digital audio.

Auto source function enables the HD media player to detect and switch to a new interface connection. For example, the media player automatically switches to HD mode when it is connected through an HDMI cable.

Video output resolution includes 480i, 576i, 480p, 576p, 720i, 720p, 1080i, 1080p.

Stereo or multi-channel digital surround audio output (digital surround sound is only available when using the HDMI or S/PDIF interfaces).

Wired or wireless Internet connection for access to online media content.

Plug-and-Play USB 2.0 Support*

USB storage device with a USB connector Portable media players with USB connector Digital cameras/camcorders with USB connector

*For a list of tested, compatible USB devices, see Article #5688 in our knowledge base at http://support.wd.com.

USB Storage File System Support

NTFS

FAT/FAT32

HFS+

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Connections

1

2

3

4

5

6

7

8

Item

Component

Description

1

USB port 1

Supports connection of compatible removable storage

devices, portable media players, and digital cameras with

USB connectors.

2

Reset button

Press for one second to reset to factory defaults (see “Device

(bottom of device)

Reset” on page 199). Press and hold 10 seconds to toggle

between NTSC and PAL. Use a fine-tipped stylus or the

unfolded end of a paperclip to press the reset switch.

3

Power jack

Connects the power cable.

4

S/PDIF (optical)

Connects to your AV receiver (S/PDIF cable sold separately).

audio port

5

Ethernet port

Supports LAN connection for wired Internet access.

6

HDMI port

Connects to your TV’s HDMI port (HDMI cable sold

separately).

7

USB port 2

The same function as USB port 1.

8

Composite jack

Connect to your TV’s analog video and audio jacks.

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LED Indicator

1 2

Item	Component	Description
1	Infrared	• Receives signals from the remote control. Point the tip of the
	receiver	remote control to the infrared receiver and ensure that the path
		between the two is unobstructed.
2	LED	• On—The power cable is connected and the power is on.
		• Off—The media player is in standby mode , turned off, or the
		power cable is disconnected.
		• Steady flashing— A USB device has been discovered and the
		unit is being mounted in the system. If the Media Library is set
		to On in the Setup options (see “Media Library Compilation” on
		page 49), the LED flashes at the same steady constant rate.
		• Three short flashes followed by three long flashed followed by
		three short flashes—A system diagnostic failure has occurred.
		See “Troubleshooting” on page 205.

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Remote Control

CAUTION: Do not expose the batteries or the remote control with batteries installed to excessive heat (direct sunlight, fire, etc.).

1.Infrared transmitter

2. POWER

3.Subtitle

4.PREV (track), STOP, NEXT (track)

5.Back (last screen)

6.Navigation buttons, OK

7.Previous Page

8.MUTE

9.Alpha-numeric keys

10.SEARCH

11. HOME

12.Audio

13.REV, PAUSE/PLAY, FF

14.Options

15.Next Page

16.Setup

17.Shortcut/function keys

18.EJECT (safe removal of attached storage)

1

2

3

4

5

6

7

8

11

12

13

14

15

16

17

9

10						18

Note: For additional information, see “Using the Remote Control” on page 41.

WD TV Remote

Control your WD TV experience with the tap of a soft key or the swipe of a finger using the WD TV Remote app. Get one-touch access to your favorite online services, easy text input and a gesture pad for faster navigation to your favorite content. Download this free app from the Apple app store or get the Android app on Google Play.

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	Getting Started
4
	Package Contents

WD TV Live streaming media player

Remote control and

Two AAA batteries

Composite AV cable

AC power adapter

Quick Install Guide

Installation Requirements

Standard or HDTV with a composite (standard A/V) or HDMI input

An available network connection for online content and services

Optional: TV, stereo, or AV receiver with an optical digital (S/PDIF) or stereo audio input jack (audio playback only)

Operating System Compatibility

The media player is compatible with the following operating systems:

Windows®		Mac® OS X®
	Windows 7		Snow Leopard®
	Windows 8		Lion®
	Windows 8.1		Mountain Lion®
			Mavericks®

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

Important: For highest performance and reliability, it is recommended that you install the latest updates and service pack (SP). For Windows, go to the Start menu and select Windows Update. For Mac, go to the Apple menu and select Software Update.

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Installation Procedure

The media player installation procedure is outlined below:

1.Connect the power cable. See “Step 1 - Connecting the Power Cable” on page 13.

2.Connect the media player to your TV or entertainment unit. See “Step 2 - Connecting the Media Player” on page 14. You can use HDMI (page 15), or composite (page 16) connections.

3.Insert the batteries into the remote control.

4.Connect the USB device containing your media content (“Step 3 - Connecting a USB Device (Optional)” on page 18) and/or establish a wired or wireless network connection (“Step 4 - Connecting to Your Network” on page 20).

Step 1 - Connecting the Power Cable

1.If applicable, connect the power clip to the power cable plug.

The AC power adapter will vary, depending on your location. Some locations do not require a power plug clip. Units sold in those locations will have a fixed power plug.

2.Connect the power cable to the media player’s DC connector, and then plug the opposite end into an AC power outlet. The media player powers up automatically.

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Step 2 - Connecting the Media Player

The following figures illustrate the cable connections supported by the media player. The standard connection uses the included composite-to-mini AV cables.

Note: HDMI and S/PDIF (optical) cables are sold separately.

Important: Configure the media player’s Audio/Video settings depending on the type of connection you choose. See “Audio/Video Output” on page 173 for more information on these settings.

Choosing the Best Connection

The quality of the picture produced by your TV depends on the quality of your TV and its connection to the media player.

Connection	Quality	Connectors
HDMI	Best	Specialized, high-definition connector
	(up to 1080p)
Composite	Good	• Yellow = video
	(480i/576i)	• Red = right audio
		• White = left audio

HDMI (High Definition)

Composite (Standard Definition)

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HDMI Video and Audio (High Definition)

HDMI combines high-definition video, multi-channel audio, and inter-component control in a single digital cable. This interface provides video quality resolution of up to 1080p.

To connect your media player using an HDMI cable:

1.Plug an HDMI cable into the HDMI connector on the media player.

2.Plug the opposite end into the HDMI port on your TV or audio/video system (if available).

Wait a few seconds for your TV to detect the media player. If it is not detected, you may need to change the input source on your TV to HDMI. Check the user documentation of your TV for more information.

Once the media player is detected, the splash screen displays to indicate system bootup, then the home screen of the user interface opens.

Note: HDMI cables are sold separately.

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Composite AV Connection (Standard Definition)

To use a composite connection:

1.Plug the mini-connector into the composite port on the media player.

2.Plug the opposite ends into the composite input ports on your TV, yellow to yellow, red to red, and white to white.

3.Select the appropriate TV input source.

Wait a few seconds for your TV to detect the media player. If the media player is not detected, you may need to change the input source on your TV to composite, depending on your connection. Check the user documentation of your TV for more information.

Once the media player is detected, the splash screen displays to indicate system bootup, then the home screen of the user interface opens.

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Home Theater (High Definition)

To connect a home theater system:

1.Plug an HDMI cable into the HDMI connector on the media player.

2.Plug the opposite end into the HDMI In port on your A/V receiver.

3.Plug an HDMI cable into the HDMI Out port on your A/V receiver.

4.Plug the opposite end into the HDMI port on your TV (if available).

5.Select the appropriate TV input source.

My Book® external drive (sold separately)

To connect a home theater system using S/PDIF:

1.Plug a S/PDIF cable into the S/PDIF connector on the media player.

2.Plug the opposite end into the S/PDIF In port on your A/V receiver.

3.Plug HDMI or composite connectors to the appropriate Out ports on the media player.

4.Plug the opposite end(s) into the appropriate port(s) on your TV.

5.Select the appropriate TV input source.

6.Set the appropriate audio output option on the media player. See “Audio/Video Output” on page 173.

or

HDMI and S/PDIF cables sold separately.

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Step 3 - Connecting a USB Device (Optional)

The media player has two USB ports that support playback from WD USB external drives.*

*For a list of supported WD external drives, see article #5688 in or knowledge base at http://support.wd.com.

To connect the USB device:

1. Connect the USB device to either of the media player’s USB ports.

My Book® external hard drive (sold separately)

2.Wait for a few moments while the media player scans the USB device for media files. (Scanning is enabled by default. If you want to turn off automatic scanning, go to “Media Library Compilation” on page 49.)

3.Navigate to the Home screen, and select the Files menu to access files on the USB device. See “Finding Your Content” on page 26.

To unlock a locked WD USB device:

A USB device must be unlocked for the media player to access its contents.

1.In the Unlock your WD Drive screen, press / to select OK, then press OK.

2.Use the navigation buttons to type in the USB drive access password in the on-screen keyboard. Select Submit, then press OK.

If a wrong password is entered, press / to select OK, press OK, then type in the correct password. If you enter the wrong password five consecutive times, the USB drive is placed in a hold state. Press OK to close the error message. Disconnect the USB drive. Power cycle and reconnect the USB drive and type in the correct access password.

3.Once the USB drive has been unlocked, the menu bar for the selected media type will appear. Press / to choose a filter option for displaying supported media contents, then press OK.

Supported content for the selected media type will be displayed.

4.Use the navigation buttons to select the content you wish to access, then press OK to start media playback.

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Removing a USB Device

To prevent data loss, it is highly recommended that you first press the EJECT button on the remote control before removing a USB device.

To remove a USB device:

1.Press the EJECT button

2.Press / to select the USB device.

3.Press OK. With the selected, press OK again.

4. Disconnect the USB device from the media player.

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Step 4 - Connecting to Your Network

The media player can be connected to your home network to access the Internet and network storage using a wired or wireless network connection. A network connection provides access to locally stored and online media content.

After connecting the media player to your TV and turning it on, the network setup wizard starts up. Press / to select your language, then press OK.

For detailed instructions on wireless and wired and wireless network connections, go to the next page (“Network Setup” on page 21).

Accessing Media Content from the Network

See “Finding Your Content” on page 26.

Accessing Online Media Content

See “Internet Services” on page 90.

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	Network Setup
5
	The media player can be connected to the local area network using a wired or
	wireless network connection for access to streaming video and online and offline
	media content.
	Important: Streaming over Wi-Fi™ may be unstable due to various reasons
	such as a weak network connection, signal strength, variable speeds, or
	other environmental factors. You can create instant high-speed, wired
	network connections and gain fast, reliable access to the Internet without
	running wires all over your house using WD Livewire™ powerline AV network
	kit (sold separately). For more information, visit
	http://products.wd.com/WDLivewire.
	Ethernet Network (Wired) Setup

Follow these steps to automatically set up a wired network connection:

1.Press / to select your language in the setup wizard Welcome screen, then press OK.

2.Plug an Ethernet cable into the Ethernet connector on the media player.

3.Plug the opposite end of the Ethernet cable directly into a LAN port on a router or network switch.

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4.The wizard begins automatic network connection. When finished, the following screen displays. Press OK.

To change or manually configure your wired network setup (recommended for advanced users only), see “Network Setup” on page 187.

Wireless Network Setup

You have four options for setting up your wireless network:

Auto search– Select an available access point found by the media player.

Manually enter the wireless network name – Use the on-screen keyboard to input the network name (SSID) manually (when SSID not set to broadcast).

Wi-Fi Proctected Setup (WPS) – Enter a PIN or push the WPS button on the router (if available).

Windows Pairing Code – This option is only available via the Setup menu. See “Get Windows Pairing Code” on page 189

Note: The recommended setting on Wireless N routers is 802.11n-only with a channel width of 20/40 MHz. If you are using a wireless-N access point (AP) and it has been set to operate in 802.11n mode with a security setting of anything other than WPA2-PSK+AES or None, then media player will operate at lower 802.11g rates. Disabling wireless security is not recommended.

Auto Search or Manually Enter Wireless Network Name

1.Press / to select your language in the setup wizard Welcome screen, then press OK.

2.Auto Search: Press / to select your wireless network from the list, and press OK. Proceed to step 5.

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Manual: Depending on your wireless network setup, you may want to manually type in the name of your network. In this case, navigate to the keyboard icon on the right side of the screen, press OK, and proceed to the next step.

3.Use the navigation buttons to type in the SSID for the access point you want to connect to, select Submit, then press OK.

4. Press / to select the wireless network encryption type , then press OK.

5.If necessary, use the navigation buttons to type in the passcode for the access point, select Submit, then press OK.

6. Once the network is successfully set up, press OK to display the Home screen.

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Wi-Fi Protected Setup (WPS)

1.Press / to select your language in the setup wizard Welcome screen, then press OK.

2.Navigate to the WPS icon on the right side of the screen, and press OK.

3.Press / to select the method you want to use, then press OK.

WPS Button

1.Press the WPS button on your wireless router.

2.Press OK on the remote.

PIN Code

1.Enter the WPS PIN code shown on-screen in your wireless router’s web configuration page.

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2. Press OK on the remote.

After performing one of the wireless setup functions above, press OK.

After establishing a network connection, you can:

Use the Internet services integrated into your media player to access streaming media. See “Internet Services” on page 90 for more information on these services.

Access your media files on the network. See “Finding Your Content” on page 26.

Checking the Network Connection

If you experience network problems, check the network connection to determine the cause of the problem.

To check the network connection:

1.Press Setup on the remote.

2.Press / to select Network Settings, then press OK.

3.Press / to select Check Connection, then press OK.

The unit will automatically check the network connection. Once the check is completed, the results display. A green check mark on these items indicate that there is no problem with your network settings. If a problem is indicated, check your router settings and manual for a solution.

A red cross mark indicates a problem with the network settings. It can either be the IP address or the DNS server address. If the problem persists, check with your Internet service provider.

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	Finding Your Content
6
	This section describes how you can use the media player to access your digital
	media collection over the local network.
		Access network attached storage – view and play back digital media content
		stored on your network attached storage device or media server. See “Accessing
		Media Content” on page 26.
		Access your online media – view and play back your digital media content
		stored in your Facebook or Picasa online accounts. See “Accessing Media
		Content” on page 26.
		Attach USB storage – attach a USB storage device to the media player and
		transfer media files back and forth to it using your computer. See “Transferring
		Files” on page 31.
		Share a folder on your computer – view and play back digital media content
		stored on your computer by sharing one or more folders containing the media.
		See “Share a Folder on Your Computer” on page 36.

Accessing Media Content

Once the media player has an active network connection, you can access media content from a Network Attached Storage (NAS) device or shared computer located on the same network as your media player. You can also access content from USB storage connected to the media player. The benefits and applications of each content source type are described below.

To access media content from a network share, media server, USB storage, or online account:

1.Navigate to the Home screen, and select the menu for media content you wish to access. It can be Music, Videos, or Photos. Press OK.

2.Press OK to select a new content source or press or / to select Select Content Source , then press OK.

3.Press / to select the network resource where the media content you want to access is located, then press OK.

Note: My Media Library does not appear on first use or if the media library is turned off (see “Media Library” on page 201). It only appears if you have a USB drive attached or have added a network attached storage drive to the Media Library list

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