Western digital WD10000H1NC, WD20000H1NC Manual

4.3 (3)

My Book®

World Edition

Quick Install Guide

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at https://www.wdc.com/register.

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics:

Downloads - Download drivers, software, and updates for your WD product.

Registration - Register your WD product to get the latest updates and special offers.

Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.

Knowledge Base - Search by keyword, phrase, or answer ID.

Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

North America

 

Asia Pacific

 

 

 

English

800.ASK.4WDC

Australia

1 800 42 9861

 

(800.275.4932)

China

800 820 6682/+65 62430496

Spanish

800.832.4778

Hong Kong

+800

6008

6008

 

 

India

1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

 

 

 

011 26384700 (Pilot Line)

Europe (toll free)*

00800 ASK4 WDEU

Indonesia

+803

852 9439

 

(00800 27549338)

Japan

00 531 650442

 

 

Korea

02 703 6550

Europe

+31 880062100

Malaysia

+800

6008

6008/1 800 88 1908/+65 62430496

Middle East

+31 880062100

Philippines

1 800 1441 0159

Africa

+31 880062100

Singapore

+800

6008

6008/+800 608 6008/+65 62430496

 

 

Taiwan

+800

6008

6008/+65 62430496

*Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

My Book World Edition | 1

Western digital WD10000H1NC, WD20000H1NC Manual

Kit Contents

AC Adapter*

*See the full user manual on the software CD for more information about global AC adapter configurations

About Your WD Product

Important: See the user manual located on the CD included in this kit for more detailed information on the use of My Book World Edition.

Kit Contents

Network hard drive (single or dual-drive model)

Installation CD with software and user manual

Ethernet cable

AC adapter

Quick Install Guide

Optional Accessories

For more information on optional accessories for this product, visit shopwd.com (U.S. only). Outside the U.S., visit support.wdc.com.

System Requirements

Ethernet connection (network adapter, router, switch, or hub)

Windows® XP/Vista; Mac OS® X Tiger® or Leopard®

Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms supported

by this product, Safari 2.0 and later on Mac platforms supported by this product, Firefox 2.0 and later on supported Windows and Mac platforms)

Adobe Flash ActiveX 9 or higher (required for WD Discovery)

Broadband internet connection

Note: Compatibility may vary depending on your hardware configuration and operating system.

Important: For highest performance and reliability, it is recommended that you install the latest updates and service pack (SP). For Windows, click Start>All Programs>Windows Update. For Mac, go to the Apple menu and select

Software Update.

Drive Format

My Book World Edition is a single-drive configuration. My Book World Edition II is a dual-drive system that is pre-configured to RAID 1 (Mirrored) mode for extra data protection. If one drive fails in RAID 1, the system will still run, and your data will be preserved. You can replace the failed drive and restore the system. My Book World Edition II also supports RAID 0 (Striped) mode for maximum capacity and accelerated performance. See the full user manual on the software CD for more information on how to manage RAID on My Book World Edition II.

My Book World Edition | 2

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