My Passport™ for Mac
Portable Hard Drive
User Manual
Visit our product support website at http://support.wdc.com and choose from these topics:
▪Downloads — Download software and updates for your WD product
▪Registration — Register your WD product to get the latest updates and special offers at http://register.wdc.com
▪Warranty & RMA Services — Get warranty, product replacement (RMA), RMA status, and data recovery information
▪Knowledge Base — Search by keyword, phrase, or answer ID
▪Installation — Get online installation help for your WD product or software
▪WD Community — Share your thoughts and connect with other WD users at http://community.wdc.com
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Accessing Online Support................................................................................. |
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1 About Your WD Drive.................................................................................... |
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Features............................................................................................................................. |
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Kit Contents...................................................................................................................... |
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Optional Accessories....................................................................................................... |
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Operating System Compatibility.................................................................................... |
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Disk Drive Format............................................................................................................. |
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Physical Description......................................................................................................... |
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USB 3.0 Interface................................................................................................................. |
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Power/Activity LED............................................................................................................. |
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Registering Your Drive..................................................................................................... |
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Handling Precautions....................................................................................................... |
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2 Connecting the Drive and Getting Started................................................. |
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Connecting the Drive...................................................................................................... |
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Getting Started with the WD Software......................................................................... |
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3 Locking and Unlocking the Drive............................................................... |
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Password Protecting the Drive..................................................................................... |
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Unlocking the Drive........................................................................................................ |
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With the WD Security or WD Drive Utilities Software................................................... |
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With the WD Drive Unlock Utility.................................................................................... |
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Changing Your Password.............................................................................................. |
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Turning Off the Drive Lock Feature............................................................................... |
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4 Managing and Customizing the Drive........................................................ |
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Checking Drive Health................................................................................................... |
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Erasing the Drive............................................................................................................ |
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Using the Drive Erase Function........................................................................................ |
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Using Five Invalid Passwords........................................................................................... |
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Registering the Drive.................................................................................................... |
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Restoring the WD Software.......................................................................................... |
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Turning Off the LED........................................................................................................ |
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Safely Disconnecting the Drive .................................................................................... |
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My Passport for Mac |
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User Manual |
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5 Managing and Customizing the Software................................................. |
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Checking for Software Updates................................................................................... |
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Uninstalling the WD Software....................................................................................... |
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6 Reformatting the Drive................................................................................ |
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Reformatting the Drive.................................................................................................. |
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Restoring the WD Software.......................................................................................... |
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7 Troubleshooting........................................................................................... |
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Installing, Partitioning, and Formatting the Drive....................................................... |
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Frequently Asked Questions......................................................................................... |
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8 Compliance and Warranty Information..................................................... |
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Regulatory Compliance................................................................................................. |
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FCC Class B Information................................................................................................... |
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ICES-003/NMB-003 Statement....................................................................................... |
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Safety Compliance............................................................................................................ |
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CE Compliance For Europe............................................................................................... |
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KC Notice (Republic of Korea only)................................................................................. |
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Environmental Compliance (China).............................................................................. |
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Warranty Information..................................................................................................... |
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Obtaining Service.............................................................................................................. |
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Limited Warranty.............................................................................................................. |
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GNU General Public License (“GPL”)............................................................................ |
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My Passport for Mac |
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User Manual |
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About Your WD Drive |
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Welcome to your My Passport for Mac™ portable hard drive. This drive offers high |
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capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local |
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and cloud backup, and password protection to help protect your files from |
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unauthorized use. |
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This introductory chapter includes the following topics: |
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Features |
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Kit Contents |
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Optional Accessories |
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Operating System Compatibility |
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Disk Drive Format |
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Physical Description |
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Registering Your Drive |
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Handling Precautions |
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Features |
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With a compact design, high capacity, and your choice of local or cloud backup, |
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My Passport for Mac fits perfectly into the busy life of anyone with an on-the-go |
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digital life. |
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Password Protection with Hardware Encryption — The My Passport for Mac drive’s |
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built-in 256-bit AES Hardware Encryption with WD Security™ software helps keep |
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your content private and safe. Just activate password protection and set your own |
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personalized password. |
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Password Protection — The WD Security™ software helps keep your content private |
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and safe. Just activate password protection and set your own personalized |
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password. |
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Reimagined Design — The bold, vibrant design of the My Passport for Mac drive is |
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sure to stop you in your tracks. It is portable storage reimagined and gives you the |
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opportunity to express yourself! Available in a wide range of beautiful colors, you |
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can pick what complements your own personal style. |
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Easy to Use — My Passport for Mac portable storage is ready to use out of the box |
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so you can start transferring files, saving your memories and backing up right away. |
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It comes with all the software you need to help protect all your data, including WD |
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Security and WD Drive Utilities software. |
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Important: |
For the latest WD product information and news, visit our |
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website at http://www.wdc.com. For the latest software, |
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firmware, and product documentation and information, go to |
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http://support.wdc.com/downloads.aspx |
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My Passport for Mac |
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User Manual |
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About Your WD Drive
As shown in figure 1, your My Passport for Mac drive kit includes the following:
Figure 1: My Passport for Mac Portable Hard Drive Kit Components
▪My Passport for Mac portable hard drive, with the WD Security and WD Drive Utilities software
▪USB 3.0 cable
▪Quick install guide
For information about optional accessories for WD products, visit www.wdc.com
Your My Passport for Mac drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems:
Windows |
Mac OS X |
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Windows 7 |
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Mavericks |
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Windows 8 |
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Yosemite |
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Windows 8.1 |
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El Capitan |
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Windows 10 |
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Sierra |
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Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service pack (SP). For Mac computers, go to the Apple menu and select Software Update. For Windows computers, go to the Start menu and select Windows Update.
Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting.
My Passport for Mac |
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User Manual |
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About Your WD Drive
As shown in figure 2, the My Passport for Mac drive has:
▪A USB 3.0 interface port
▪A power/activity LED indicator
USB 3.0 supports data transfer rates up to 5 Gb/s.
USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to 480 Mb/s.
Figure 2: My Passport for Mac drive
The power/activity LED shows the drive’s power state as follows:
LED Appearance |
Power State/Activity |
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On steady |
Idle |
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Fast flashing, approximately 3 times per second |
Activity |
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Slow flashing, approximately every 2.5 seconds |
System standby |
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Off |
Unit off or has been configured to have the LED |
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turned off using WD Drive Utilities |
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Always register your My Passport for Mac drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software. Another way is to register online at http://register.wdc.com
My Passport for Mac |
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User Manual |
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About Your WD Drive
WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage drives. Always observe the following precautions when unpacking and installing your external storage product:
▪Do not drop or jolt the drive.
▪Do not move the drive during activity.
My Passport for Mac |
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User Manual |
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Connecting the Drive and Getting Started |
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This chapter provides instructions for connecting the drive and installing the WD |
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software on your computer. It includes the following topics: |
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Connecting the Drive |
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Getting Started with the WD Software |
Connecting the Drive
1.Turn on your computer.
2.Connect the drive to your computer as shown in figure 3.
3.Verify that the My Passport drive appears under DEVICES in the Sidebar area of your Finder display:
Note: If the External disks check box is selected on your Finder Preferences dialog, the My
Passport icon displays on your desktop:
Figure 3: Connecting the My Passport Drive
My Passport for Mac |
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User Manual |
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Connecting the Drive and Getting Started
Your My Passport for Mac drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD software that is on the drive:
▪ WD Apps Setup
1.Double-click the WD_Apps.dmg file.
2.Click Next on the WD Apps Setup wizard, Software Installer dialog:
My Passport for Mac |
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Connecting the Drive and Getting Started
3. On the Installation Type dialog:
a.Select the option to specify the WD software that you want to install:
▪Recommended Install installs both the WD Drive Utilities and the WD Security software
▪Custom Install installs the WD software that you select on the next screen
b.Click the Western Digital End User License Agreement link and read the agreement.
c.Select the I agree... check box to signify that you accept the agreement and activate the Next button.
d.Click Next.
4.The dialog box that appears depends on the installation option you selected at Step 3:
IF you selected the . . . option, |
THEN . . . |
Recommended Install |
Type your password in the Password box and |
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click OK: |
My Passport for Mac |
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User Manual |
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