Toyota Rav4 Electric 2014 Owner's Manual

TABLE OF CONTENTS

1

2

3

4

5

6

7

Before driving

When driving

Interior features

Maintenance and care

When trouble arises

Vehicle specifications

For owners

Index

Information on the EV system, adjusting and operating features such as door locks, mirrors, and steering column.

Driving, stopping and safe-driving information.

Air conditioning, as well as other interior features for a comfortable driving experience.

Cleaning and protecting your vehicle, performing do-it- yourself maintenance, and maintenance information.

What to do if the vehicle needs to be towed, gets a flat tire, or is involved in an accident.

Detailed vehicle information.

Reporting safety defects for U.S. owners

Alphabetical listing of information contained in this manual.

1

		TABLE OF CONTENTS		Index
1		Before driving
1-1.		EV system
		Characteristics of the EV
		(Electric Vehicle) system....		26
		EV (Electric Vehicle)
		system precautions ............		32
		Energy monitor/
		consumption screen...........		38
		EV (Electric Vehicle)
		driving tips..........................		41
1-2. Navigation system screen
		operations
		Navigation system screen
		operations ..........................		44
1-3.		Charging
		Charging equipment.............		46
		Power sources that can
		be used ..............................		50
		Charging and pre-climate
		(Remote Climate Control)
		procedures .........................		53
		When normal charging
		cannot be carried out .........		88
		Inspecting the charging
		cable ..................................		92
1-4.		Key information
		Keys .....................................		94

1-5. Opening, closing and

locking the doors
Smart key system .................	96
Wireless remote control......	108
Side doors ..........................	110
Back door ...........................	113

1-6.	Adjustable components
	(seats, mirrors,
	steering wheel)
	Front seats..........................	118
	Rear seats ..........................	121
	Head restraints ...................	127
	Seat belts............................	131
	Steering wheel....................	140
	Anti-glare inside rear
	view mirror........................	141
	Outside rear view mirrors ...	143
1-7. Opening and closing the
	windows
	Power windows...................	146
1-8. Theft deterrent system
	Immobilizer system.............	149
	Theft prevention labels .......	151
1-9.	Safety information
	Correct driving posture .......	152
	SRS airbags .......................	154
	Front passenger occupant
	classification system.........	166
	Child restraint systems .......	172
	Installing child restraints .....	176

2

2		When driving
2-1.		Driving procedures
		Driving the vehicle...............	190
		Power switch.......................	200
		Transmission.......................	206
		Turn signal lever .................	215
		Parking brake......................	216
		Horn ....................................	217
2-2.		Instrument cluster
		Gauges and meters ............	218
		Indicators and warning
		lights .................................	223
		Multi-information display .....	227
2-3. Operating the lights and
		wipers
		Headlight switch..................	234
		Windshield wipers and
		washer ..............................	238
		Rear window wiper and
		washer ..............................	241
2-4. Using other driving
		systems
		Cruise control......................	243
		Rear view monitor
		system ..............................	247
		Driving assist systems ........	251
		Hill-start assist control.........	256

2-5.		Driving information
		Utility vehicle
		precautions.......................	258
		Cargo and luggage	263
		Vehicle load limits...............	267		1
		Winter driving tips...............	268
		Trailer towing	273
		Dinghy towing	274
					2
3		Interior features
3-1. Using the air conditioning
					3
		system and defogger
		Automatic air
		conditioning system..........	276
		Rear window and outside			4
		rear view mirror
		defoggers .........................	292
3-2. Using the interior lights
		Interior lights list .................	293		5
		• Personal/interior light
		main switch ......................	294
		• Personal/interior lights......	294
		......................• Interior light	295
		• Luggage compartment	295		6
		light...................................
3-3. Using the storage features
		List of storage features.......	296		7
		• Glove box .........................	297
		• Console box .....................	298
		......................• Cup holders	299
		• Bottle holders	300
		• Auxiliary boxes .................	302

3

TABLE OF CONTENTS Index

3-4. Other interior features
Sun visors ..........................	304
Vanity mirrors .....................	305
Power outlets .....................	306
Seat heaters.......................	310
Armrest...............................	313
Coat hooks .........................	314
Assist grips.........................	315
Floor mat ............................	316
Luggage compartment
features ............................	317
Garage door opener...........	320
Safety Connect...................	326

4 Maintenance and care

4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior...........	334
Cleaning and protecting
the vehicle interior............	337

4-2. Maintenance
Maintenance
requirements ....................	340
General maintenance.........	342

4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions.......................	346
Hood ...................................	349
Positioning a floor jack........	351
Motor compartment ............	355
Tires....................................	366
Tire inflation pressure .........	374
Wheels................................	378
Air conditioning filter ...........	381
Electronic key battery .........	383
Checking and replacing
fuses.................................	385
Headlight aim......................	398
Light bulbs ..........................	400

5		When trouble arises
5-1.		Essential information
		Emergency flashers............	412
		If your vehicle needs to
		be towed...........................	413
		If you think something
		is wrong ............................	416

4

5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ..........................	417
If a warning message is
displayed...........................	427
If you have a flat tire............	447
If the EV (Electric Vehicle)
system will not start ..........	465
If you lose your keys ...........	467
If the electronic key does
not operate properly..........	468
If the vehicle 12-volt
battery is discharged.........	470
If your vehicle overheats .....	475
If the vehicle becomes
stuck .................................	477
If your vehicle has to
be stopped in an
emergency ........................	479

7 For owners

Reporting safety defects
for U.S. owners ................	506 1

		Index
					2
	Abbreviation list		508
	Alphabetical index		509
					3
	What to do if		518
					4

					5
6		Vehicle specifications
6-1.		Specifications
		Maintenance data			6
		(fluid capacity, etc.)...........	482
		Tire information ...................	489
6-2.		Customization
					7
		Customizable features	500
6-3.		Initialization
		.................Items to initialize	503

5

Pictorial index Exterior

Hood P. 349

Windshield wipers P. 238

Outside rear view
mirrors	P. 143

Turn signal lights P. 215

Daytime running/parking lights P. 236

Headlights P. 234

Front turn signal P. 215

Front side marker lights P. 234

6

P. 215

P. 234

Side doors P. 110

Charging indicator P. 59, 419

Rear window defogger P. 292

Rear window wiper

P. 241

Tires

Rotation		P. 366
●
Inflation pressure
		P. 488
●
Information
		P. 489
●
Charging port door
		P. 46, 59

License plate lights

P. 234

Back door P. 113

Stop/tail and rear side marker lights

Rear turn signal lights

7

Pictorial index Interior

Head restraints P. 127

Seat belts		P. 131
				SRS driver airbag	P. 154
Power window switches			P. 146	SRS front passenger
Bottle holders	P. 300			airbag	P. 154
				Auxiliary box
				P. 302

Rear seats

P.

121

Cup holders

Glove box

P.

299

Console box

P. 298

P. 297

Floor mat

Front seats

P. 118

P. 316

side airbags

SRS

P. 154

8

P. 320

A

Vanity mirrors				P. 305
Sun visors
	P. 304
Auxiliary box
				P. 302
“SOS” button
				P. 326

SRS curtain shield airbags P. 154

Assist grips P. 315

Interior light P. 295

Coat hooks P. 314

Personal/interior lights P. 294

Anti-glare inside rear view mirror P. 141

Garage door opener switches

9

Pictorial index	Interior
B
	Door lock switch P. 110
Inside lock buttons	P. 110	Window lock switch	P. 146
Power window switches		P. 146
10

C
	Cup holders	P. 299
		Parking brake lever		P. 216
Shift lever	P. 206
P position switch
P. 209
		Outside rear view mirror
		switches	P. 143
	AUX port*/USB port*
	*: Refer to “Navigation System Owner’s Manual”.
				11

Pictorial index Instrument panel

Horn

P. 217

Gauges and meters

Emergency flasher switch

P. 218

P. 412

Audio system*

Headlight switch

P. 234

Navigation system*

Turn signal lever

P. 215

	Charging port door			Windshield wiper and washer switch
								P. 238
	opener	P. 59
				Rear window wiper and washer switch
								P. 241
	Hood release lever
			P. 349
	Tilt and telescopic steering lock release lever
					P. 140

12

A
Instrument panel light control dial	P. 219
Manual headlight leveling dial		P. 235
*: Refer to “Navigation System Owner’s Manual”.
		13

Pictorial index	Instrument panel
B
	Telephone switches *
Audio remote control switches *
	“DISP” switch	P. 228
	Cruise control switch		P. 243
	Talk switch *
14

P. 292

C

Power switch P. 200

Air conditioning system P. 276

Security indicator P. 149

Rear window and outside rear view mirror defogger switch

Seat heater controls P. 310

*: Refer to “Navigation System Owner’s Manual”.

15

Pictorial index Instrument panel

D

SPORT mode switch P. 208

Power outlet P. 306

VSC OFF switch

P. 252

16

Pictorial index	Luggage compartment

Second seatback release lever P. 123

Grocery bag hooks

P. 317

Luggage compartment light

P. 295

Storage boxes P. 317

Cargo hooks P. 317

Power outlet P. 306

17

For your information

Main Owner’s Manual

Please note that this manual covers all models and all equipment, including options. Therefore, you may find some explanations for equipment not installed on your vehicle.

All specifications provided in this manual are current at the time of printing. However, because of the Toyota policy of continual product improvement, we reserve the right to make changes at any time without notice.

Depending on specifications, the vehicle shown in the illustrations may differ from your vehicle in terms of equipment.

Accessories, spare parts and modification of your Toyota

A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available on the market. You should know that these parts are not covered by Toyota warranty and that Toyota is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.

This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products may affect performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from the modification may not be covered under warranty.

Installation of a mobile two-way radio system

The installation of a mobile two-way radio system in your vehicle could affect electronic systems such as:

●Cruise control system

●Anti-lock brake system

●SRS airbag system

●Seat belt pretensioner system

Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.

18

Vehicle data recordings

Your Toyota is equipped with several sophisticated computers that will record certain data, such as:

•Electric motor speed (traction motor speed)

•Accelerator status

•Brake status

•Vehicle speed

•Shift position

•Traction battery status

The recorded data varies according to the vehicle grade level and options with which it is equipped. Furthermore, these computers do not record conversations, sounds or pictures.

● Data usage

Toyota may use the data recorded in these computers to diagnose malfunctions, conduct research and development, and improve quality.

Toyota will not disclose the recorded data to a third party except:

•With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased

•In response to an official request by the police, a court of law or a government agency

•For use by Toyota in a law suit

•For research purposes where the data is not tied to a specific vehicle or vehicle owner

● Usage of data collected through Safety Connect

If your Toyota has Safety Connect and if you have subscribed to those services, please refer to the Safety Connect Telematics Subscription Service Agreement for information on data collected and its usage.

19

Event data recorder

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The EDR in this vehicle is designed to record such data as:

•How various systems in your vehicle were operating;

•Whether or not the driver and passenger safety belts were buckled/fastened;

•How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,

•How fast the vehicle was traveling.

These data can help provide a better understanding of the circumstances in which crashes and injuries occur.

NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.

20

● Disclosure of the EDR data

Toyota will not disclose the data recorded in an EDR to a third party except when:

•An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is obtained

•In response to an official request by the police, a court of law or a government agency

•For use by Toyota in a law suit

However, if necessary, Toyota may:

•Use the data for research on vehicle safety performance

•Disclose the data to a third party for research purposes without disclosing information about the specific vehicle or vehicle owner

Scrapping of your Toyota

The SRS airbag and seat belt pretensioner devices in your Toyota contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an accident such as fire. Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle. Additionally, the lithium-ion battery (traction battery) may cause an accident such as a fire if it is not removed prior to scrapping. The lithium-ion battery can be disposed of at your Toyota dealer.

Perchlorate Material

Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Your vehicle has components that may contain perchlorate. These components may include airbag, seat belt pretensioners, and wireless remote control batteries.

21

CAUTION

■General precautions while driving

Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury.

Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or pedestrians might make and be ready to avoid accidents.

Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or reading can result in a collision with resulting death or serious injury to you, your occupants or others.

■General precaution regarding children’s safety

Never leave children unattended in the vehicle, and never allow children to have or use the key.

Children may be able to start the vehicle or shift the vehicle into neutral. There is also a danger that children may injure themselves by playing with the windows, the moon roof, or other features of the vehicle. In addition, heat build-up or extremely cold temperatures inside the vehicle can be fatal to children.

■Traction battery

Never resell, hand over or modify the traction battery. To prevent accidents, traction batteries that have been removed from a disposed vehicle are collected through Toyota dealers. Do not dispose of the battery yourself.

Unless the battery is properly collected, the following may occur, resulting in death or serious injury:

●The traction battery may be illegally disposed of or dumped, and someone may touch a high voltage part, resulting in an electric shock.

●The traction battery is intended to be used exclusively with your EV. If the traction battery is used outside of your vehicle or modified in any way, accidents such as electric shock, heat generation, smoke generation, an explosion and electrolyte leakage may occur.

If the traction battery is resold or handed over to a third party, the possibility of an accident is extremely high because the person receiving the traction battery may not be aware of these dangers.

22

CAUTION

■Disposal of the traction battery

If your vehicle is disposed of without the traction battery having been removed, there is a danger of serious electric shock if high voltage parts, cables and their connectors are touched. In the event that your vehicle must be disposed of, the traction battery must be disposed of by your Toyota dealer or a qualified service shop. If the traction battery is not disposed of properly, it may cause electric shock that can result in death or serious injury.

23

Symbols used throughout this manual

Cautions & Notices

CAUTION

This is a warning against anything which may cause death or injury to people if the warning is ignored. You are informed about what you must or must not do in order to reduce the risk of injury to yourself and others.

NOTICE

This is a warning against anything which may cause damage to the vehicle or its equipment if the warning is ignored. You are informed about what you must or must not do in order to avoid or reduce the risk of damage to your Toyota and its equipment.

Symbols used in illustrations

Safety symbol

The symbol of a circle with a slash through it means “Do not”, “Do not do this”, or “Do not let this happen”.

Arrows indicating operations

Indicates the action (pushing, turning, etc.) used to operate switches and other devices.

Indicates the outcome of an operation (e.g. a lid opens).

24

Before driving	1

1-1.	EV system
	Characteristics of the EV
	(Electric Vehicle)
	system .............................	26
	EV (Electric Vehicle)
	system precautions..........	32
	Energy monitor/
	consumption screen.........	38
	EV (Electric Vehicle)
	driving tips........................	41
1-2. Navigation system screen
	operations
	Navigation system screen
	operations ........................	44
1-3.	Charging
	Charging equipment...........	46
	Power sources that can
	be used ............................	50
	Charging and pre-climate
	(Remote Climate Control)
	procedures.......................	53
	When normal charging
	cannot be carried out .......	88
	Inspecting the charging
	cable ................................	92
1-4.	Key information
	Keys ...................................	94
1-5. Opening, closing and
	locking the doors
	Smart key system ..............	96

	Wireless remote control ...	108
	Side doors........................	110
	Back door.........................	113
1-6.	Adjustable components
	(seats, mirrors,
	steering wheel)
	Front seats .......................	118
	Rear seats........................	121
	Head restraints.................	127
	Seat belts .........................	131
	Steering wheel .................	140
	Anti-glare inside rear
	view mirror .....................	141
	Outside rear view
	mirrors............................	143
1-7. Opening and closing
	the windows
	Power windows ................	146
1-8. Theft deterrent system
	Immobilizer system ..........	149
	Theft prevention labels.....	151
1-9.	Safety information
	Correct driving posture.....	152
	SRS airbags.....................	154
	Front passenger occupant
	classification system ......	166
	Child restraint systems.....	172
	Installing child
	restraints ........................	176

25

1-1. EV system

Characteristics of the EV (Electric Vehicle) system

The RAV4 EV is considerably different from a conventional vehicle. Instead of using gasoline, the vehicle is driven using electricity in the rechargeable traction battery to power the electric motor. This technology is clean and has a low impact on the environment by not emitting exhaust such as CO2 or NOx during operation.

The illustration is an example for explanation purposes only and may vary from the actual vehicle.

Electric motor (traction motor)

Traction battery

Provides electricity to the electric motor and air conditioning system.

12-volt battery

Provides electricity to various vehicle functions such as the audio system, wipers, headlights and so forth.

26

1-1. EV system

■Charging

The RAV4 EV is driven using electricity, received from an exter-

nal power source, that is stored in the traction battery. Not only public charging stations, but also household electrical receptacles can be used for charging. Procedures are different from refueling a conventional vehicle. Therefore, make sure to read the following thoroughly.

●Charging equipment ( P. 46)

●Power sources that can be used ( P. 50)

●How to charge your vehicle and set the pre-climate schedule ( P. 53)

●When normal charging cannot be carried out ( P. 88)

●Inspecting the charging cable ( P. 92)

■When braking (regenerative braking)

The electric motor (traction motor) charges the traction battery. The driving range can be extended by actively using this regenerative braking to store electricity in the traction battery.

Vehicle Proximity Notification System

A sound is produced while driving to warn pedestrians, people riding bicycles or other people and vehicles in the surrounding area that the vehicle is approaching. The pitch of the sound adjusts according to vehicle speed. When vehicle speed is approximately 16 mph (25 km/h) or more, the warning system turns off.

1 Beforedriving

27

1-1. EV system

“Range map” screen

The driving area possible on the current charge level can be displayed as a reference. Charge stations in the surrounding area of the current position can also be displayed. Press the “HOME” button, and then touch “EV” followed by “Range Map” on the screen to display the range map screen.

No.

Name

Function

Current position

Touch to return to the current position if the

map has been scrolled.

Range circle

Shows the driving range based on the cur-

rent charge level.

Charge station

Shows the charge stations around the cur-

rent position.

Zoom in button

Touch to magnify the map scale.

Zoom out button

Touch to reduce the map scale.

Touch to display the driving range for a “Round Trip” round trip. (Displayed when route guidance

is not being used.)

28

1-1. EV system

No.			Name	Function
				Touch to display the driving range for a one-
			“One Way”	way trip. (Displayed when route guidance is
				not being used.)
				Displays the driving range with the current
			“Climate Setting”	air conditioning settings and with the air
				conditioning turned off.
				When a destination is set, or when Home is
				registered, displays an estimation of
			Reachable Desti-	whether the destination can be reached on
				the amount of charge remaining in the trac-
			nation Guidance
				tion battery.
				For details refer to the “Navigation System
				Owner's Manual”.

For details on ions that are displayed during route guidance, refer to “Map Screen” or “Starting Route Guidance” in the “Navigation System Owner’s Manual”.

■Regenerative braking

During deceleration, kinetic energy from the vehicle is stored in the traction battery for later use. This occurs while driving in D or B position when:

●The acceleration pedal is released

●The brake pedal is applied

■12-volt battery recharging

The traction battery automatically recharges the 12-volt battery when the EV system is ON or while the traction battery is being charged from an electrical receptacle.

If the vehicle is not used for one month or more, there is a possibility the 12volt battery may discharge. If this occurs, follow the correction procedures. ( P. 470)

■When not using the vehicle for an extended period of time

P. 81

1 Beforedriving

29

1-1. EV system

■Charging

Be sure you maintain the traction battery charge level for your driving needs. If the traction battery fully discharges, the vehicle cannot be driven at all. Even when driving, keep early charging in mind. ( P. 53) If the amount of charge remaining in the traction battery becomes low, search for a charging station using the navigation system*.

*For details, refer to the “Navigation System Owner's Manual”.

■Driving Range

Based on the amount of charge remaining in the traction battery, the air-con- ditioning system mode and so forth, the calculated driving range is displayed on the meter.

Depending on driving speed, road surface conditions, method of air-condi- tioning use, and so forth, the actual driving distance may increase or decrease. Keep early charging in mind.

■Noise and vibrations specific to an electric vehicle

Because an electric vehicle does not have the engine noise or vibrations that a conventional vehicle has, the driver may not notice that the ready indicator is illuminated and the vehicle is in a drivable condition. For safety reasons, always shift the shift position to P and apply the parking brake when parking the vehicle.

After starting the EV system, the following noises and vibrations may occur. These noises and/or vibrations are not signs of a malfunction. For example: ●Motor sounds coming from the motor compartment.

●Electrical relay sounds may be heard from the traction battery when the EV system starts or stops.

●Sounds may be heard from the transmission and its surrounding area when the EV system starts or stops.

●Sounds may be heard due to regenerative braking when you depress the brake pedal or release the accelerator pedal.

●Motor sounds may be heard when accelerating suddenly.

●Operational and motor sounds may be heard when the brake pedal is depressed.

●The electric cooling fans in the front of the vehicle may be heard. ●Air conditioning operation sounds may be heard.

30