HP PageWide E77650, E77660, PageWide P77940, PageWide P77950, PageWide P77960 User's Guide

HP PageWide Managed Color MFP E77650,

E77660, P77940, P77950, P77960, P77440

HP PageWide Managed Color Flow MFP

E77650, E77660

User Guide

Copyright and License

© Copyright 2018 HP Development Company,

L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 4, 1/2019

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................	1
For more information ..............................................................................................................................................................	1
Caution icons .............................................................................................................................................................................	2
Printer views ..............................................................................................................................................................................	3
Printer front view .................................................................................................................................................	3
Front view—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z,
E77660zs, E77660zts, P77440dn, P77940dn, P77940dns, P77950dn,
P77950dns, P77960dn, P77960dns models ............................................................................	3
Front view—E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models ........	4
Printer back view and interface ports ...............................................................................................................	5
Back view and interface ports—E77650dn, E77650dns, E77650z, E77650zs,
E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns,
P77950dn, P77950dns, P77960dn, P77960dns models .......................................................	5
Back view and interface ports—E77650z+, E77660z+, P77940dn+, P77950dn+,
P77960dn+ models ........................................................................................................................	6
Control-panel view ...............................................................................................................................................	7
How to use the touchscreen control panel .................................................................................	9
Printer speci cations .............................................................................................................................................................	10
Technical speci cations ....................................................................................................................................	10
Supported operating systems .........................................................................................................................	20
Mobile printing solutions ..................................................................................................................................	23
Printer dimensions ............................................................................................................................................	23
Power consumption, electrical speci cations, and acoustic emissions ...................................................	26
Operating environment range .........................................................................................................................	26
Printer hardware setup and software installation ............................................................................................................	27
2 Paper trays ..............................................................................................................................................................................................	29
For more information ............................................................................................................................................................	29
Load paper to Tray 1 (multipurpose tray) ..........................................................................................................................	30
Introduction ........................................................................................................................................................	30
Tray 1 paper orientation ...................................................................................................................................	31
Use alternative letterhead mode ....................................................................................................................	36

ENWW

iii

	Enable Alternative Letterhead Mode by using the printer control-panel menus ...............	36
Load paper to Tray 2 .............................................................................................................................................................		37
Introduction ........................................................................................................................................................		37
Tray 2 and the 550-sheet trays paper orientation ......................................................................................		39
Use alternative letterhead mode ....................................................................................................................		43
	Enable Alternative Letterhead Mode by using the printer control-panel menus ...............	43
Load paper to tandem Trays 2 and 3 (E77660zts, P77440dn models only) ..............................................................		44
Introduction ........................................................................................................................................................		44
Use alternative letterhead mode ....................................................................................................................		47
	Enable Alternative Letterhead Mode by using the printer control-panel menus ...............	47
Load the 4,000-sheet high-capacity input (HCI) tray .......................................................................................................		48
Introduction ........................................................................................................................................................		48
HCI paper orientation ........................................................................................................................................		50
Use alternative letterhead mode ....................................................................................................................		51
	Enable Alternative Letterhead Mode by using the printer control-panel menus ...............	52
Load and print envelopes .....................................................................................................................................................		53
Introduction ........................................................................................................................................................		53
Print envelopes ..................................................................................................................................................		53
Envelope orientation .........................................................................................................................................		53
Load and print labels .............................................................................................................................................................		55
Introduction ........................................................................................................................................................		55
Manually feed labels .........................................................................................................................................		55
Label orientation ...............................................................................................................................................		56
Con gure inner	nisher stapling (E77650dns, E77650zs, and E77660zs models only) ..........................................	57
Con	gure the default staple location .............................................................................................................	57
Con gure the operation mode ........................................................................................................................		58
3 Supplies, accessories, and parts ..........................................................................................................................................................		59
For more information ............................................................................................................................................................		59
Order supplies, accessories, and parts ...............................................................................................................................		60
Ordering ..............................................................................................................................................................		60
Supplies and accessories .................................................................................................................................		60
Maintenance/long-life consumables (LLC) ....................................................................................................		60
Customer self-repair parts ...............................................................................................................................		61
Replace the cartridges ..........................................................................................................................................................		64
Introduction ........................................................................................................................................................		64
Cartridge information .......................................................................................................................................		64
Remove and replace the cartridges ...............................................................................................................		65
Replace the service fluid container .....................................................................................................................................		68
Introduction ........................................................................................................................................................		68
Remove and replace the service fluid container ..........................................................................................		68

iv

ENWW

Replace the staple cartridge in the inner nisher (E77650dns, E77650zs, E77660dns, E77660zs,
E77660zts, P77940dns, P77950dns, P77960dns models only) ..................................................................................	72
Replace the staple cartridge in the floor standing nisher (E77650z+, E77660z+, P77940dn+, P77950dn+,
P77960dn+ models only) .....................................................................................................................................................	74
4 Print ..........................................................................................................................................................................................................	77
For more information ............................................................................................................................................................	77
Print tasks (Windows) ............................................................................................................................................................	78
How to print (Windows) ....................................................................................................................................	78
Automatically print on both sides (Windows) ...............................................................................................	78
Manually print on both sides (Windows) ........................................................................................................	79
Print multiple pages per sheet (Windows) ....................................................................................................	79
Select the paper type (Windows) ....................................................................................................................	80
Additional print tasks ........................................................................................................................................	81
Print tasks (macOS) ...............................................................................................................................................................	82
How to print (macOS) ........................................................................................................................................	82
Automatically print on both sides (macOS) ...................................................................................................	82
Manually print on both sides (macOS) ...........................................................................................................	82
Print multiple pages per sheet (macOS) ........................................................................................................	83
Select the paper type (macOS) ........................................................................................................................	83
Additional print tasks ........................................................................................................................................	83
Store print jobs on the printer to print later or print privately ........................................................................................	85
Introduction ........................................................................................................................................................	85
Create a stored job (Windows) ........................................................................................................................	85
Create a stored job (macOS) ............................................................................................................................	86
Print a stored job ...............................................................................................................................................	87
Delete a stored job ............................................................................................................................................	87
Delete a job that is stored on the printer ..................................................................................	87
Change the job storage limit .......................................................................................................	87
Information sent to printer for Job Accounting purposes ...........................................................................	88
Mobile printing ........................................................................................................................................................................	89
Introduction ........................................................................................................................................................	89
Wi-Fi Direct and NFC Connect and Print .........................................................................................................	89
HP ePrint via email ............................................................................................................................................	90
HP ePrint software ............................................................................................................................................	91
AirPrint .................................................................................................................................................................	91
Android embedded printing .............................................................................................................................	91
Print from the USB port .........................................................................................................................................................	93
Introduction ........................................................................................................................................................	93
Enable the USB port for printing .....................................................................................................................	93
Print USB documents ........................................................................................................................................	94

ENWW

v

5 Copy ..........................................................................................................................................................................................................	95
For more information ............................................................................................................................................................	95
Make a copy ............................................................................................................................................................................	96
Copy on both sides (duplex) .................................................................................................................................................	98
Additional copy tasks ..........................................................................................................................................................	100
6 Scan ........................................................................................................................................................................................................	101
For more information ..........................................................................................................................................................	101
Set up Scan to Email ...........................................................................................................................................................	102
Introduction ......................................................................................................................................................	102
Before you begin .............................................................................................................................................	102
Step one: Access the HP Embedded Web Server (EWS) ...........................................................................	102
Step two: Con gure the Network denti cation settings ..........................................................................	103
Step three: Con gure the Scan to Email feature .......................................................................................	104
Method one: Basic con guration using the Email Setup Wizard ........................................	104
Method two: Advanced con guration using the Email Setup .............................................	108
Step four: Con gure the Quick Sets (optional) ...........................................................................................	112
Step ve Set up Scan to Email to use Office 365 Outlook (optional) .....................................................	113
Introduction .................................................................................................................................	113
Con gure the outgoing email server (SMTP) to send an email from an Office 365
Outlook account ..........................................................................................................................	113
Set up Scan to Network Folder ..........................................................................................................................................	115
Introduction ......................................................................................................................................................	115
Before you begin .............................................................................................................................................	115
Step one: Access the HP Embedded Web Server .......................................................................................	115
Step two: Set up Scan to Network Folder ...................................................................................................	116
Method one: Use the Scan to Network Folder Wizard ..........................................................	116
Method two: Use Scan to Network Folder Setup ..................................................................	117
Step one: Begin the con guration .......................................................................	117
Step two: Con gure the Scan to Network Folder settings ..............................	117
Step three: Complete the con guration .............................................................	125
Set up Scan to USB Drive ....................................................................................................................................................	126
Introduction ......................................................................................................................................................	126
Step one: Access the HP Embedded Web Server .......................................................................................	126
Step two: Enable Scan to USB Drive .............................................................................................................	127
Step three: Con gure the Quick Sets (optional) .........................................................................................	127
Default scan settings for Scan to USB Drive setup ....................................................................................	128
Default le settings for Scan to USB Drive setup .......................................................................................	128
Set up Scan to SharePoint® (Flow models only) .............................................................................................................	130
Introduction ......................................................................................................................................................	130
Before you begin .............................................................................................................................................	130

vi

ENWW

Step one: Access the HP Embedded Web Server (EWS) ...........................................................................	130
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set .............................	131
Quick set scan settings and options for Scan to SharePoint® .................................................................	132
Scan to email ........................................................................................................................................................................	135
Introduction ......................................................................................................................................................	135
Scan to email ...................................................................................................................................................	135
Scan to network folder .......................................................................................................................................................	138
Introduction ......................................................................................................................................................	138
Scan to network folder ...................................................................................................................................	138
Scan to USB drive .................................................................................................................................................................	140
Introduction ......................................................................................................................................................	140
Scan to USB drive ............................................................................................................................................	140
Scan to SharePoint ..............................................................................................................................................................	142
Introduction ......................................................................................................................................................	142
Scan to SharePoint ..........................................................................................................................................	142
Scan to job storage ..............................................................................................................................................................	144
Introduction ......................................................................................................................................................	144
Scan to job storage on the printer ................................................................................................................	144
Print from job storage on the printer ...........................................................................................................	146
HP JetAdvantage business solutions ...............................................................................................................................	147
Additional scan tasks ..........................................................................................................................................................	148
7 Fax ..........................................................................................................................................................................................................	149
For more information ..........................................................................................................................................................	149
Set up fax ..............................................................................................................................................................................	150
Introduction ......................................................................................................................................................	150
Set up fax by using the printer control panel .............................................................................................	150
Change fax con gurations .................................................................................................................................................	151
Fax dialing settings .........................................................................................................................................	151
General fax send settings ..............................................................................................................................	152
Fax receive settings ........................................................................................................................................	152
Send a fax .............................................................................................................................................................................	154
Additional fax tasks .............................................................................................................................................................	156
8 Manage the printer ..............................................................................................................................................................................	157
For more information ..........................................................................................................................................................	157
Advanced con guration with the HP Embedded Web Server (EWS) ...........................................................................	158
Introduction ......................................................................................................................................................	158
How to access the HP Embedded Web Server (EWS) ...............................................................................	158
HP Embedded Web Server features ............................................................................................................	159
Information tab ...........................................................................................................................	159

ENWW

vii

General tab ..................................................................................................................................	160
Copy/Print tab .............................................................................................................................	161
Scan/Digital Send tab ................................................................................................................	162
Fax tab ..........................................................................................................................................	163
Troubleshooting tab ..................................................................................................................	163
Security tab .................................................................................................................................	164
HP Web Services tab ..................................................................................................................	164
Networking tab ...........................................................................................................................	164
Other Links list ............................................................................................................................	166
Create a Quick Set ................................................................................................................................................................	167
Introduction ......................................................................................................................................................	167
Step one: Access the HP Embedded Web Server (EWS) ...........................................................................	167
Step two: Add and manage Quick Sets ........................................................................................................	168
Add a Quick Set ...........................................................................................................................	168
Edit a Quick Set ...........................................................................................................................	169
Copy a Quick Set .........................................................................................................................	169
Remove a Quick Set ...................................................................................................................	170
Quick Set settings and options .................................................................................................	170
Example Quick Sets ....................................................................................................................	175
Con gure IP network settings ...........................................................................................................................................	177
Printer sharing disclaimer ..............................................................................................................................	177
View or change network settings .................................................................................................................	177
Rename the printer on a network ................................................................................................................	177
Manually con gure IPv4 TCP/IP parameters from the control panel .....................................................	178
Manually con gure IPv6 TCP/IP parameters from the control panel .....................................................	178
Link speed and duplex settings ....................................................................................................................	179
Printer security features .....................................................................................................................................................	180
Introduction ......................................................................................................................................................	180
Security statements .......................................................................................................................................	180
Assign an administrator password ...............................................................................................................	180
IP Security .........................................................................................................................................................	181
Lock the formatter ..........................................................................................................................................	181
Encryption support: HP High Performance Secure Hard Disks ...............................................................	181
Energy-conservation settings ...........................................................................................................................................	182
Introduction ......................................................................................................................................................	182
Set the sleep timer and con gure the printer to use 2 watts or less of power ....................................	182
Set the sleep schedule ...................................................................................................................................	182
HP Web Jetadmin .................................................................................................................................................................	184
Software and rmware updates .......................................................................................................................................	185

viii

ENWW

9 Solve problems .....................................................................................................................................................................................		187
For more information ..........................................................................................................................................................		187
Customer support ................................................................................................................................................................		189
Control panel help system .................................................................................................................................................		190
Restore factory settings .....................................................................................................................................................		191
Introduction ......................................................................................................................................................		191
Method one: Restore factory settings from the printer control panel ...................................................		191
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) ....................................................................................................................................................		191
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ..............................		192
Change the “Very Low” settings ...................................................................................................................		192
For printers with fax capability .................................................................................................		192
Order supplies .................................................................................................................................................		193
Printer does not pick up paper or misfeeds ....................................................................................................................		194
Introduction ......................................................................................................................................................		194
The printer does not pick up paper ..............................................................................................................		194
The printer picks up multiple sheets of paper ............................................................................................		196
The document feeder jams, skews, or picks up multiple sheets of paper ............................................		200
Clear paper jams ..................................................................................................................................................................		201
Introduction ......................................................................................................................................................		201
Paper jam locations ........................................................................................................................................		202
Auto-navigation for clearing paper jams .....................................................................................................		203
Experiencing frequent or recurring paper jams? .......................................................................................		203
Clear paper jams in the document feeder – 31.13.yz ...............................................................................		204
Clear paper jams in Tray 1 - 15.A1.yz; 15.D1.51; 15.D1.81; 15.D2.A1; 15.D2.D1 ...............................		206
Clear paper jams in tandem Trays 2 and 3 (E77660zts, P77440dn models only) ..............................		209
Clear paper jams in Tray 2 - 15.A2.yz; 15.D2.52; 15.D2.82; 15.D2.A2; 15.D2.D2 ...............................		212
Clear paper jams in Tray 3 - 15.A3.yz; 15.12.A3; 15.12.D3 .....................................................................		214
Clear paper jams in the heated pressure roller (HPR) - 13.xx.xx, 15.5x.xx, 66.Bx.xx, 17.B3.xx .......		217
Clear paper jams in the output bin - 15.E1.yz; 15.C1.Az ..........................................................................		220
Clear paper jams in the duplexer - 15.D1.yz; 15.D2.yz; 15.C1.5z; 15.C1.8z; 15.C1.9z .......................		222
Clear paper jams in the 3X550 trays - 15.A4.yz; 15.A5.yz; 15.A6.yz; 15.A9.yz; 15.37.yz;
15.38.yz; 15.48.yz ..........................................................................................................................................		224
Clear paper jams in the 4,000 sheet HCI - 15.A7.yz; 15.A8.yz; 15.37.yz; 15.38.yz; 15.48.yz ...........		226
Clear paper jams in the inner nisher (E77650dns, E77650zs, and E77660zs models only) -
15.51.yz; 15.62.yz; 15.63.yz; 15.67.yz .......................................................................................................		231
Clear staple jams in the inner nisher (E77650dns, E77650zs, E77660dns, E77660zs,
E77660zts, P77940dns, P77950dns, P77960dns models only) - 15.63.yz .......................................		233
Clear paper jams in the floor standing	nisher rear door (E77650z+, E77660z+, P77940dn+,
P77950dn+, P77960dn+ models only) ......................................................................................................		235
Clear paper jams in the floor standing	nisher front door (E77650z+, E77660z+, P77940dn+,
P77950dn+, P77960dn+ models only) ......................................................................................................		237

ENWW

ix

Clear staple jams in the floor standing nisher (E77650z+, E77660z+, P77940dn+, P77950dn
+, P77960dn+ models only) .........................................................................................................................	238
Improve print quality ...........................................................................................................................................................	242
Introduction ......................................................................................................................................................	242
Check the cartridge status .............................................................................................................................	242
Update the printer rmware .........................................................................................................................	243
Change the print quality setting ...................................................................................................................	243
Print from a di erent software program ....................................................................................................	243
Check paper and quality settings .................................................................................................................	243
Check grayscale and black settings .............................................................................................................	244
Adjust color settings (Windows) ...................................................................................................................	244
Check paper and the printing environment ................................................................................................	245
Step one: Use paper that meets HP speci cations ...............................................................	245
Step two: Check the environment ............................................................................................	245
Visually inspect the cartridge ........................................................................................................................	246
Clean the printer ..............................................................................................................................................	247
Print and interpret the Print Quality Report ...........................................................................	247
Clean the printhead ....................................................................................................................	247
Clean the rollers ..........................................................................................................................	248
Try a di erent print driver ..............................................................................................................................	248
Improve copy image quality ...............................................................................................................................................	250
Check the scanner glass for dirt and smudges ..........................................................................................	250
Calibrate the scanner ......................................................................................................................................	251
Check the paper settings ...............................................................................................................................	252
Check the paper selection options ..........................................................................................	252
Check the image-adjustment settings ........................................................................................................	252
Optimize copy quality for text or pictures ...................................................................................................	253
Edge-to-edge copying ....................................................................................................................................	253
Improve scan image quality ...............................................................................................................................................	254
Check the scanner glass for dirt and smudges ..........................................................................................	254
Check the resolution settings .......................................................................................................................	255
Check the image-adjustment settings ........................................................................................................	256
Optimize scan quality for text or pictures ...................................................................................................	256
Check the output-quality settings ................................................................................................................	257
Clean the pickup rollers and separation pad in the document feeder ...................................................	257
Improve fax image quality ..................................................................................................................................................	260
Check the scanner glass for dirt and smudges ..........................................................................................	260
Check the send-fax resolution settings .......................................................................................................	261
Check the image-adjustment settings ........................................................................................................	262
Optimize fax quality for text or pictures .....................................................................................................	262
Check the error-correction settings .............................................................................................................	262

x

ENWW

Check the t-to-page setting ........................................................................................................................	263
Clean the pickup rollers and separation pad in the document feeder ...................................................	263
Send to a di erent fax machine ....................................................................................................................	265
Check the sender's fax machine ...................................................................................................................	265
Solve wired network problems ..........................................................................................................................................	266
Introduction ......................................................................................................................................................	266
Poor physical connection ...............................................................................................................................	266
The computer is unable to communicate with the printer .......................................................................	266
The printer is using incorrect link and duplex settings for the network ................................................	267
New software programs might be causing compatibility problems ......................................................	267
The computer or workstation might be set up incorrectly ......................................................................	267
The printer is disabled, or other network settings are incorrect .............................................................	267
Solve wireless network problems .....................................................................................................................................	268
Introduction ......................................................................................................................................................	268
Wireless connectivity checklist .....................................................................................................................	268
The printer does not print after the wireless con guration completes .................................................	269
The printer does not print, and the computer has a third-party rewall installed ..............................	269
The wireless connection does not work after moving the wireless router or printer ..........................	269
Cannot connect more computers to the wireless printer ........................................................................	270
The wireless printer loses communication when connected to a VPN ..................................................	270
The network does not appear in the wireless networks list ....................................................................	270
The wireless network is not functioning .....................................................................................................	270
Reduce interference on a wireless network ...............................................................................................	271
Solve fax problems ..............................................................................................................................................................	272
Checklist for solving fax problems ...............................................................................................................	272
What type of phone line are you using? .................................................................................	272
Are you using a surge-protection device? ..............................................................................	272
Are you using a phone company voice-messaging service or an answering machine? . 272
Does your phone line have a call-waiting feature? ...............................................................	273
Check fax accessory status .......................................................................................................	273
General fax problems .....................................................................................................................................	274
The fax failed to send ................................................................................................................	274
An Out of Memory status message displays on the printer control panel ........................	274
Print quality of a photo is poor or prints as a gray box ........................................................	274
You touched the Stop button to cancel a fax, but the fax was still sent ............................	274
No fax address book button displays ......................................................................................	274
Not able to locate the Fax settings in HP Web Jetadmin .....................................................	274
The header is appended to the top of the page when the overlay option is enabled ....	274
A mix of names and numbers is in the recipients box ..........................................................	274
A one-page fax prints as two pages ........................................................................................	274
A document stops in the document feeder in the middle of faxing ...................................	275

ENWW

xi

The volume for sounds coming from the fax accessory is too high or too low ...............	275
Index ...........................................................................................................................................................................................................	277

xii

ENWW

1Printer overview

For more information

●Caution icons

●Printer views

●Printer speci cations

●Printer hardware setup and software installation

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/PageWide.

For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/ pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/ pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.hp.com/support/ pwcolorP77440mfp.

HP's all-inclusive help for the printer includes the following information:

●Install and con gure

●Learn and use

●Solve problems

●Download software and rmware updates

●Join support forums

●Find warranty and regulatory information

ENWW	For more information 1

Caution icons

CAUTION: Sharp edge in close proximity.

CAUTION: Keep body parts away from moving parts.

CAUTION: Hot surface.

CAUTION: Electrical shock.

2 Chapter 1 Printer overview

ENWW

Printer views

●Printer front view

●Printer back view and interface ports

●Control-panel view

Printer front view

Front view—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns, P77950dn, P77950dns, P77960dn, P77960dns models

2

3

4

5

6

7

8

9

10

11

1

18

17

16

15

14

13

12

1Left door

2Easy-access USB printing port

3Scanner assembly

4Hardware integration pocket (for connecting accessories and third-party devices)—not available for the P77440dn model

5Control panel with color touchscreen display (tilts up for easier viewing)

6Keyboard (E77650z, E77650zs, E77660z, and E77660zs models only. Push the keyboard in until it clicks, and then pull the keyboard out to use it.)

CAUTION: Close the keyboard when it is not in use.

7Document-feeder cover (access for clearing jams)

8Document-feeder input tray

9Document-feeder output bin and output bin stop

10Document-feeder output extensions

11Output bin and output bin stop

12Right door (access for clearing jams)

13Duplexer

ENWW	Printer views 3

14Serial number and product number label

15On/O button

16Tray 2

17Front door (access to the cartridges)

18Service fluid container

Front view—E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models

3	4	5	8	9	10	11
			6					12
			7					13
2								14
1
20
		19	18			17	16	15

1Left door

2Easy-access USB printing port

3Scanner assembly

4Hardware integration pocket (for connecting accessories and third-party devices)

5Control panel with color touchscreen display (tilts up for easier viewing)

6Keyboard. Push the keyboard in until it clicks, and then pull the keyboard out to use it.

CAUTION: Close the keyboard when it is not in use.

7Output bin and output bin stop

8Document-feeder cover (access for clearing jams)

9Document-feeder input tray

10Document-feeder output bin and output bin stop

11Document-feeder output extensions

12Floor-standing nisher

13Floor-standing nisher release latch

4 Chapter 1 Printer overview

ENWW

14Floor-standing nisher front door

15On/O button

16Front door (access to the cartridges)

17Serial number and product number label

183 x 550-sheet paper tray

19Tray 2

20Service fluid container

Printer back view and interface ports

Back view and interface ports—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns, P77950dn, P77950dns, P77960dn, P77960dns models

1

2

3

4

5

6

1Stapler cover (E77650dns, E77650zs, E77660zs, E77660zts, P77940dns, P77950dns, P77960dns models only)

2Power connection

3Formatter plate (contains the interface ports)

4Access door to interface ports and cable lock slot

5Tray 1 (multipurpose tray)

6Tray 1 extension

The printer includes the following interface ports.

ENWW	Printer views 5

1

4

2

3

1Host USB port for connecting external USB devices

NOTE: For easy-access USB printing, use the USB port near the control panel.

2Local area network (LAN) Ethernet (RJ-45) network port

3Hi-Speed USB 2.0 printing port

4Cable lock slot

Back view and interface ports—E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models

6

	5
1	4
	2
	3

1Power connection

2Floor-standing nisher rear door

3Formatter plate (contains the interface ports)

4Access door to interface ports and cable lock slot

5Tray 1 (multipurpose tray)

6Tray 1 extension

6 Chapter 1 Printer overview

ENWW

The printer includes the following interface ports.

1

4

2

3

1Host USB port for connecting external USB devices

NOTE: For easy-access USB printing, use the USB port near the control panel.

2Local area network (LAN) Ethernet (RJ-45) network port

3Hi-Speed USB 2.0 printing port

4Cable lock slot

Control-panel view

The Home screen provides access to the printer features and indicates the current status of the printer. Return to the Home screen at any time by selecting the Home button.

NOTE: The features that appear on the Home screen can vary, depending on the printer con guration.

1

2

3

4

5

6

7

13

12

11

8

9

10

1	Home	button	Select the Home button to return to the Home screen.
2	Applications area		Select any of the icons to open the application. Swipe the screen sideways to access more applications.
			NOTE: The available applications vary by printer. The administrator can con gure which applications
			appear and the order in which they appear.

ENWW	Printer views 7

3	Reset button					Select the Reset button to clear changes, release the printer from a paused state, reset the copy count
						eld, display hidden errors, and restore the default settings (including the language and keyboard
						layout).
4	Sign In or Sign Out button					Select the Sign In button to access secured features.
						Select the Sign Out button to sign out of the printer. The printer restores all options to the default
						settings.
						NOTE:		This button displays only if the administrator has con gured the printer to require permission
						for access to features.
5	Information				button	Select the information button to access a screen that provides access to several types of printer
						information. Select the buttons at the bottom of the screen for the following information:
						●	Display Language: Change the language setting for the current user session.
						●	Sleep Mode: Place the printer into sleep mode.
						●	Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
							other device with Wi-Fi.
						●	Wireless: View or change wireless connection settings (for the zs and z+ models and for the dn
							and f models only when an optional wireless accessory is installed).
						●	Ethernet: View or change Ethernet connection settings.
						●	HP Web Services: View information to connect and print to the printer using HP Web Services
							(ePrint).
						●	Fax Number: View the printer fax number (fax models only).
6	Help	button				Select the Help button to open the embedded help system.
7	Current time					Displays the current time.
8	Copy button					Select the Copy button to start a copy job.
9	Copy count					The copy count indicates the number of copies that the printer is set to make.
10	Home-screen page					Indicates the number of pages on the Home screen or in an application. The current page is
	indicator					highlighted. Swipe the screen sideways to scroll between pages.
11	Keyboard					Flow models include a physical keyboard. The keys are mapped to a language in the same way the
						virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual
	(Flow models only)					keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
						NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
						for di		erent languages.
12	Easy-access USB port					Insert a USB flash drive for printing or scanning without a computer or to update the printer rmware.
						NOTE:		An administrator must enable this port before using for print or scan features. A rmware
						upgrade does not require that the port be enabled.
13	Hardware integration					For connecting accessory and third-party devices.
	pocket (HIP)

(Not available for the P77440dn model)

8 Chapter 1 Printer overview

ENWW

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action		Description	Example
Touch		Touch an item on the screen to select that item	Touch the Settings icon to open the Settings app.
		or open that menu. Also, when scrolling through
		menus, briefly touch the screen to stop the
		scrolling.

Swipe	Touch the screen and then move your nger
	horizontally to scroll the screen sideways.

Swipe until the Settings app displays.

Scroll Touch the screen and then move your nger Scroll through the Settings app. vertically to scroll the screen up and down. When

scrolling through menus, briefly touch the screen to stop the scrolling.

ENWW	Printer views 9

Printer speci cations

IMPORTANT: The following speci cations are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/ pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/ pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.hp.com/support/ pwcolorP77440mfp.

●Technical speci cations

●Supported operating systems

●Mobile printing solutions

●Printer dimensions

●Power consumption, electrical speci cations, and acoustic emissions

●Operating environment range

Technical speci cations

Table 1-1 Multi-function printer models (1 of 5)

Model name		P77440dn
Product number		Y3Z60A
Paper handling	Tray 1 (100-sheet capacity)
	Tray 2 and 3 (tandem): 2x550-sheet capacity
	550-sheet paper tray	Optional
	NOTE: The printer supports one optional input accessory.
	550-sheet paper tray and stand	Optional
	3x550-sheet paper tray	Optional
	4,000-sheet high-capacity input (HCI) tray	Optional
	Automatic duplex printing
Connectivity	10/100/1000 Ethernet LAN connection with IPv4 and IPv6
	Hi-Speed USB 2.0
	Easy-access USB port for printing without a computer and upgrading
	the rmware
Memory	2.25 GB memory, expandable to 3.25 GB by adding DIMM memory
	module
	HP 16 GB eMMC module
Security	HP Trusted Platform Module for encrypting all data that pass
	through the printer
Control-panel display and input	Color touchscreen control panel (4.3-in)
Print	Prints 40 ppm on letter and A4 size paper in Professional mode.

10 Chapter 1 Printer overview

ENWW

Table 1-1 Multi-function printer models (1 of 5) (continued)

Model name	P77440dn
Product number	Y3Z60A
	Prints 60 ppm on letter and A4 size paper in General Office mode.
	Easy-access USB printing (no computer required)

Table 1-2 Multi-function printer models (2 of 5)

Model name		E77650dn	E77650dns	E77650z	E77650zs	E77650z+
Product number		J7Z13A	Z5G79A	J7Z08A	J7Z14A	Z5G76A
Paper handling	Tray 1 (100-sheet
	capacity)
	Tray 2 (550-sheet
	capacity)
	Tray 2 and 3 (tandem):	Not supported	Not supported	Not supported	Not supported	Not supported
	2x550-sheet capacity
	550-sheet paper tray	Optional	Optional	Optional	Optional	Not supported
	NOTE: The printer
	supports one optional
	input accessory.
	550-sheet paper tray	Optional	Optional	Optional	Optional	Required
	and stand
	3x550-sheet paper tray	Optional	Optional	Optional	Optional	Required
	4,000-sheet high-	Optional	Optional	Optional	Optional	Required
	capacity input feeder
	(HCI)
	300-sheet inner nisher	Not supported		Not supported		Not supported
	with stapler
	Floor standing nisher	Not supported	Not supported	Not supported	Not supported
	Automatic duplex
	printing
Connectivity	10/100/1000 Ethernet
	LAN connection with IPv4
	and IPv6
	Hi-Speed USB 2.0
	Easy-access USB port for
	printing and scanning
	without a computer and
	upgrading the rmware
	Hardware integration
	pocket (HIP) for
	connecting accessories
	and third-party devices
	HP Internal USB ports	Optional	Optional	Optional	Optional	Optional

ENWW	Printer speci cations 11

Table 1-2 Multi-function printer models (2 of 5) (continued)

Model name		E77650dn	E77650dns	E77650z	E77650zs	E77650z+
Product number		J7Z13A	Z5G79A	J7Z08A	J7Z14A	Z5G76A
	HP Jetdirect 3000w NFC/	Optional	Optional	Optional	Optional	Optional
	Wireless Accessory for
	printing from mobile
	devices
	HP Jetdirect 2900nw	Optional	Optional	Optional	Optional	Optional
	Print Server Accessory
	for wireless connectivity
	HP Foreign Interface	Optional	Optional	Optional	Optional	Optional
	Harness (FIH)
Memory	320 GB HP High-
	Performance Secure
	Hard Disk
	Base memory: 3.5 GB,			Not supported	Not supported	Not supported
	expandable to 4.5 GB by
	adding DIMM memory
	module
	Base memory: 5.6 GB,	Not supported	Not supported
	expandable to 6.6 GB by
	adding DIMM memory
	module
	HP Secure High	Optional	Optional	Optional	Optional	Optional
	Performance Hard Disk
	Drive (FIPS)
Security	HP Trusted Platform
	Module for encrypting all
	data that passes through
	the printer
Control-panel display	Color touchscreen control
and input	panel (8-in)
	Retractable keyboard	Not supported	Not supported
Print	Prints 50 pages per
	minute (ppm) on A4 and
	letter-size paper in
	Professional mode.
	Prints 70 ppm on A4 and
	letter-size paper in
	General Office mode.
	Prints 60 ppm on A4 and
	letter-size paper in
	Professional mode.
	Prints 80 ppm on A4 and
	letter-size paper in
	General Office mode.
	Easy-access USB printing
	(no computer required)

12 Chapter 1 Printer overview

ENWW

Table 1-2 Multi-function printer models (2 of 5) (continued)

Model name		E77650dn	E77650dns	E77650z	E77650zs	E77650z+
Product number		J7Z13A	Z5G79A	J7Z08A	J7Z14A	Z5G76A
	Store jobs in the printer
	memory to print later or
	print privately
Fax		Optional	Optional	Optional	Optional	Optional
Copy and scan	Copies at speeds up to
	50 ppm on A4 and letter-
	size paper.
	Copies at speeds up to
	60 ppm on A4 and letter-
	size paper.
	200-page document
	feeder with dual-head
	scanning for single-pass
	duplex copying and
	scanning
	HP EveryPage	Not supported	Not supported
	Technologies including
	ultrasonic multi-feed
	detection
	Embedded optical	Not supported	Not supported
	character recognition
	(OCR) provides the ability
	to convert printed pages
	into text that can be
	edited or searched using
	a computer.
	SMART Label feature	Not supported	Not supported
	provides paper-edge
	detection for automatic
	page cropping
	Automatic page	Not supported	Not supported
	orientation for pages
	that have at least 100
	characters of text.
	Automatic tone	Not supported	Not supported
	adjustment sets contrast,
	brightness, and
	background removal for
	each page.
Digital Send	Scan to E-mail, Scan to
	USB Drive, and Scan to
	Network Folder

Scan to SharePoint®

ENWW	Printer speci cations 13

Table 1-3 Multi-function printer models (3 of 5)

Model name		E77660dn	E77660dns	E77660z	E77660zs	E77660zts	E77660z+
Product number		Z5G77A	2LF96A	J7Z03A	J7Z07A	J7Z05A	Z5G78A
Paper handling	Tray 1 (100-sheet
	capacity)
	Tray 2 (550-sheet					Not supported
	capacity)
	Tray 2 and 3	Not supported	Not supported	Not supported	Not supported		Not supported
	(tandem): 2x550-
	sheet capacity
	550-sheet paper tray	Optional	Optional	Optional	Optional	Optional	Not supported
	NOTE: The printer
	supports one optional
	input accessory.
	550-sheet paper tray	Optional	Optional	Optional	Optional	Optional	Required
	and stand
	3x550-sheet paper	Optional	Optional	Optional	Optional	Optional	Required
	tray
	4,000-sheet high-	Optional	Optional	Optional	Optional	Optional	Required
	capacity input feeder
	(HCI)
	300-sheet inner	Not supported		Not supported			Not supported
	nisher with stapler
	Floor standing nisher	Not supported	Not supported	Not supported	Not supported	Not supported
	Automatic duplex
	printing
Connectivity	10/100/1000
	Ethernet LAN
	connection with IPv4
	and IPv6
	Hi-Speed USB 2.0
	Easy-access USB port
	for printing and
	scanning without a
	computer and
	upgrading the
	rmware
	Hardware integration
	pocket (HIP) for
	connecting
	accessories and third-
	party devices
	HP Internal USB ports	Optional	Optional	Optional	Optional	Optional	Optional
	HP Jetdirect 3000w	Optional	Optional	Optional	Optional	Optional	Optional
	NFC/Wireless
	Accessory for printing
	from mobile devices

14 Chapter 1 Printer overview

ENWW

Table 1-3 Multi-function printer models (3 of 5) (continued)

Model name		E77660dn	E77660dns	E77660z	E77660zs	E77660zts	E77660z+
Product number		Z5G77A	2LF96A	J7Z03A	J7Z07A	J7Z05A	Z5G78A
	HP Jetdirect 2900nw	Optional	Optional	Optional	Optional	Optional	Optional
	Print Server Accessory
	for wireless
	connectivity
	HP Foreign Interface	Optional	Optional	Optional	Optional	Optional	Optional
	Harness (FIH)
Memory	320 GB HP High-
	Performance Secure
	Hard Disk
	Base memory: 3.5 GB,			Not supported	Not supported	Not supported	Not supported
	expandable to 4.5 GB
	by adding DIMM
	memory module
	Base memory: 5.6 GB,	Not supported	Not supported
	expandable to 6.6 GB
	by adding DIMM
	memory module
	HP Secure High	Optional	Optional	Optional	Optional	Optional	Optional
	Performance Hard
	Disk Drive (FIPS)
Security	HP Trusted Platform
	Module for encrypting
	all data that passes
	through the printer
Control-panel display	Color touchscreen
and input	control panel (8-in)
	Retractable keyboard	Not supported	Not supported
Print	Prints 50 pages per
	minute (ppm) on A4
	and letter-size paper
	in Professional mode.
	Prints 70 ppm on A4
	and letter-size paper
	in General Office
	mode.
	Prints 60 ppm on A4
	and letter-size paper
	in Professional mode.
	Prints 80 ppm on A4
	and letter-size paper
	in General Office
	mode.
	Easy-access USB
	printing (no computer
	required)

ENWW	Printer speci cations 15

Table 1-3 Multi-function printer models (3 of 5) (continued)

Model name		E77660dn	E77660dns	E77660z	E77660zs	E77660zts	E77660z+
Product number		Z5G77A	2LF96A	J7Z03A	J7Z07A	J7Z05A	Z5G78A
	Store jobs in the
	printer memory to
	print later or print
	privately
Fax		Optional	Optional	Optional	Optional	Optional	Optional
Copy and scan	Copies at speeds up
	to 60 ppm on A4 and
	letter-size paper.
	200-page document
	feeder with dual-head
	scanning for single-
	pass duplex copying
	and scanning
	HP EveryPage	Not supported	Not supported
	Technologies
	including ultrasonic
	multi-feed detection
	Embedded optical	Not supported	Not supported
	character recognition
	(OCR) provides the
	ability to convert
	printed pages into
	text that can be
	edited or searched
	using a computer.
	SMART Label feature	Not supported	Not supported
	provides paper-edge
	detection for
	automatic page
	cropping
	Automatic page	Not supported	Not supported
	orientation for pages
	that have at least 100
	characters of text.
	Automatic tone	Not supported	Not supported
	adjustment sets
	contrast, brightness,
	and background
	removal for each
	page.
Digital Send	Scan to E-mail, Scan
	to USB Drive, and
	Scan to Network
	Folder

Scan to SharePoint®

16 Chapter 1 Printer overview

ENWW

Table 1-4 Multi-function printer models (4 of 5)

Model name		P77940dn	P77940dns	P77940dn+	P77950dn	P77950dns	P77950dn+
Product number		Y3Z61A	Y3Z64A	Y3Z65A	Y3Z62A	Y3Z66A	Y3Z72A
Paper handling	Tray 1 (100-sheet
	capacity)
	Tray 2 (550-sheet
	capacity)
	550-sheet paper tray	Optional	Optional	Not	Optional	Optional	Not
				supported			supported
	NOTE: The printer
	supports one optional
	input accessory.
	550-sheet paper tray	Optional	Optional	Required	Optional	Optional	Required
	and stand
	3x550-sheet paper tray	Optional	Optional	Required	Optional	Optional	Required
	4,000-sheet high-	Optional	Optional	Required	Optional	Optional	Required
	capacity input feeder
	(HCI)
	300-sheet inner nisher	Not		Not	Not		Not
	with stapler	supported		supported	supported		supported
	Floor standing nisher	Not	Not		Not	Not
		supported	supported		supported	supported
	Automatic duplex
	printing
Connectivity	10/100/1000 Ethernet
	LAN connection with
	IPv4 and IPv6
	Hi-Speed USB 2.0
	Easy-access USB port
	for printing and
	scanning without a
	computer and
	upgrading the rmware
	Hardware integration
	pocket (HIP) for
	connecting accessories
	and third-party devices
	HP Internal USB ports	Optional	Optional	Optional	Optional	Optional	Optional
	HP Jetdirect 3000w	Optional	Optional	Optional	Optional	Optional	Optional
	NFC/Wireless Accessory
	for printing from mobile
	devices
	HP Jetdirect 2900nw	Optional	Optional	Optional	Optional	Optional	Optional
	Print Server Accessory
	for wireless connectivity
	HP Foreign Interface	Optional	Optional	Optional	Optional	Optional	Optional
	Harness (FIH)

ENWW	Printer speci cations 17

Table 1-4 Multi-function printer models (4 of 5) (continued)

Model name		P77940dn	P77940dns	P77940dn+	P77950dn	P77950dns	P77950dn+
Product number		Y3Z61A	Y3Z64A	Y3Z65A	Y3Z62A	Y3Z66A	Y3Z72A
Memory	320 GB HP High-	Not	Not	Not	Not	Not	Not
	Performance Secure	supported	supported	supported	supported	supported	supported
	Hard Disk
	Base memory: 2.25 GB,
	expandable to 3.25 GB
	by adding DIMM
	memory module
	HP Secure High	Not	Not	Not	Not	Not	Not
	Performance Hard Disk	supported	supported	supported	supported	supported	supported
	Drive (FIPS)
	HP 16 GB eMMC module
Security	HP Trusted Platform
	Module for encrypting
	all data that passes
	through the printer
Control-panel display	Color touchscreen
and input	control panel (8-in)
	Retractable keyboard	Not	Not	Not	Not	Not	Not
		supported	supported	supported	supported	supported	supported
Print	Prints 40 pages per
	minute (ppm) on A4
	and letter-size paper in
	Professional mode.
	Prints 60 ppm on A4
	and letter-size paper in
	General Office mode.
	Prints 50 ppm on A4
	and letter-size paper in
	Professional mode.
	Prints 70 ppm on A4
	and letter-size paper in
	General Office mode.
	Easy-access USB
	printing (no computer
	required)
	Store jobs in the printer
	memory to print later or
	print privately
Fax		Optional	Optional	Optional	Optional	Optional	Optional
Copy and scan	Copies at speeds up to
	40 ppm on A4 and
	letter-size paper.

Copies at speeds up to 50 ppm on A4 and letter-size paper.

18 Chapter 1 Printer overview

ENWW