HP Pavilion 13z-p100 User Manual

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User Guide

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: October 2013

Document Part Number: 741675-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details.

To obtain the latest user guides, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Starting right ...................................................................................................................................................	1
Revert to the familiar Start screen (select models only) .......................................................................	1
Visit the HP Apps Store ........................................................................................................................	1
Best practices .......................................................................................................................................	1
Fun things to do ....................................................................................................................................	2
More HP resources ..............................................................................................................................	3
2 Getting to know your computer .....................................................................................................................	4
Finding your hardware and software information .................................................................................	4
Locating hardware ...............................................................................................................	4
Locating software .................................................................................................................	4
Tablet edge components ......................................................................................................................	4
Display ..................................................................................................................................................	7
Keyboard dock .....................................................................................................................................	9
Top .......................................................................................................................................	9
TouchPad ..........................................................................................................................	10
Lights .................................................................................................................................	11
Keys ...................................................................................................................................	12
Right side ...........................................................................................................................	13
Left side .............................................................................................................................	14
Releasing the tablet from the keyboard dock ....................................................................	15
Locating system information ...............................................................................................................	15
Changing your tablet's settings ..........................................................................................................	16
Changing your tablet's view ...............................................................................................	16
Adjusting your tablet's autorotate lock ...............................................................	16
Adjusting your tablet's screen brightness ..........................................................	16
Using touch screen gestures ..............................................................................................................	17
One-finger slide .................................................................................................................	17
Tapping ..............................................................................................................................	18
Pinching/stretching ............................................................................................................	18
Rotating (select models only) ............................................................................................	19
Edge swipes ......................................................................................................................	19
Right-edge swipe ..............................................................................................	19
Left-edge swipe .................................................................................................	20
Top or bottom-edge swipe ................................................................................	20
Setting touch screen preferences .......................................................................................................	21

Using the on-screen keyboard ...........................................................................................................	21
3 Connecting to a network ..............................................................................................................................	22
Connecting to a wireless network .......................................................................................................	22
Using the wireless controls ................................................................................................	22
Using the wireless button ..................................................................................	22
Using operating system controls .......................................................................	22
Sharing data and drives and accessing software ..............................................................	23
Using a WLAN ...................................................................................................................	23
Using an Internet service provider ....................................................................	24
Setting up a WLAN ............................................................................................	25
Configuring a wireless router ............................................................................	25
Protecting your WLAN .......................................................................................	25
Connecting to a WLAN ......................................................................................	26
Using Bluetooth wireless devices ......................................................................................	26
4 Enjoying entertainment features .................................................................................................................	27
Multimedia features ............................................................................................................................	27
Using the webcam ..............................................................................................................................	30
Using audio ........................................................................................................................................	30
Connecting speakers .........................................................................................................	31
Connecting headphones and microphones .......................................................................	31
Testing your audio features ...............................................................................................	31
Using video .........................................................................................................................................	32
Connecting video devices by using an HDMI cable ...........................................................	32
Setting up HDMI audio ......................................................................................	33
Camera ..............................................................................................................................	34
Discovering and connecting to Miracast-compatible wireless displays (select models only) .............	34
5 Navigating the screen ...................................................................................................................................	35
Using the TouchPad ...........................................................................................................................	35
Using TouchPad gestures ..................................................................................................................	35
Tapping ..............................................................................................................................	36
Scrolling .............................................................................................................................	36
Pinching/zooming ..............................................................................................................	37
Rotating (select models only) ............................................................................................	37
Flicking (select models only) ..............................................................................................	38
Edge swipes ......................................................................................................................	38
Right-edge swipe ..............................................................................................	39
Top-edge swipe .................................................................................................	39

Left-edge swipe .................................................................................................	40
Using the keyboard and mouse ..........................................................................................................	40
Using the keys ...................................................................................................................	40
Using the action keys ........................................................................................	40
Using Windows shortcut keys ...........................................................................	42
Using the hot keys .............................................................................................	42
6 Managing power ............................................................................................................................................	43
Initiating Sleep and Hibernation .........................................................................................................	43
Intel Rapid Start Technology (select models only) ............................................................	43
Initiating and exiting Sleep .................................................................................................	44
Enabling and exiting Hibernation (select models only) ......................................................	44
Setting password protection on wakeup .............................................................................................	45
Using the power meter and power settings ........................................................................................	45
Running on battery power ..................................................................................................................	45
Factory-sealed battery .......................................................................................................	45
Finding battery information ................................................................................................	46
Conserving battery power ..................................................................................................	46
Identifying low battery levels ..............................................................................................	46
Resolving a low battery level .............................................................................................	47
Resolving a low battery level when external power is available ........................	47
Resolving a low battery level when no power source is available .....................	47
Resolving a low battery level when the computer cannot exit Hibernation .......	47
Running on external AC power ..........................................................................................................	47
Troubleshooting power problems .......................................................................................................	48
HP CoolSense (select models only) ...................................................................................................	48
Refreshing your software content with Intel Smart Connect Technology (select models only) ..........	48
Shutting down (turning off) the computer ...........................................................................................	49
7 Managing and sharing information .............................................................................................................	50
Using a USB device ...........................................................................................................................	50
Connecting a USB device ..................................................................................................	50
Removing a USB device ....................................................................................................	51
Connecting a powered USB device ...................................................................................	51
Inserting and removing a memory card ..............................................................................................	52
8 Maintaining your computer ..........................................................................................................................	53
Improving performance ......................................................................................................................	53
Using Disk Defragmenter ...................................................................................................	53
Using Disk Cleanup ...........................................................................................................	53

vii

Updating programs and drivers ..........................................................................................................	54
Cleaning your computer .....................................................................................................................	54
Cleaning products ..............................................................................................................	54
Cleaning procedures ..........................................................................................................	54
Cleaning the display ..........................................................................................	55
Cleaning the sides and cover ............................................................................	55
Cleaning the TouchPad, keyboard, or mouse ...................................................	55
Traveling with or shipping your computer ...........................................................................................	55
9 Securing your computer and information ..................................................................................................	57
Using passwords ................................................................................................................................	57
Setting Windows passwords ..............................................................................................	58
Setting Setup Utility (BIOS) passwords .............................................................................	58
Using Internet security software .........................................................................................................	58
Using antivirus software .....................................................................................................	59
Using firewall software .......................................................................................................	59
Installing software updates .................................................................................................................	59
Installing critical security updates ......................................................................................	59
Installing Windows updates ...............................................................................................	59
Installing HP and third-party software updates ...................................................................................	60
Securing your wireless network ..........................................................................................................	60
Backing up your software applications and information .....................................................................	60
10 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ................................	61
Starting Setup Utility (BIOS) ...............................................................................................................	61
Updating the BIOS .............................................................................................................................	61
Determining the BIOS version ...........................................................................................	61
Downloading a BIOS update .............................................................................................	62
Using HP PC Hardware Diagnostics (UEFI) ......................................................................................	62
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ...............................	63
11 Backing up, restoring, and recovering .....................................................................................................	64
Creating recovery media and backups ...............................................................................................	64
Restore and recovery .........................................................................................................................	64
Recovering using HP Recovery Manager ..........................................................................	65
What you need to know .....................................................................................	65
Using HP Recovery media to recover ...............................................................	65
Changing the computer boot order ...................................................................	66

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12	Specifications ..............................................................................................................................................	67
	Input power .........................................................................................................................................	67
	Operating environment .......................................................................................................................	67
13	Electrostatic Discharge ..............................................................................................................................	68
Index ...................................................................................................................................................................		69

1 Starting right

This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources.

Revert to the familiar Start screen (select models only)

HP Quick Start gives you the option to use the familiar Start menu from the Windows desktop. Quick Start functions like the traditional Windows Start menu and enables you to conveniently open files and programs using the Windows desktop.

●To open HP Quick Start, go the Windows desktop, and then click the HP Quick Start icon on the taskbar.

Visit the HP Apps Store

The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.

IMPORTANT: You must be connected to the Internet to access the HP Apps Store.

To view and download an app:

1.From the Start screen, select the Store app.

2.Select HP Picks to view all the available apps.

3.Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the Start screen.

Best practices

To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps:

●If you haven’t already done so, connect to a wireless network. See details in Connecting to a network on page 22

●Take a minute to browse the printed Windows Basics guide to explore the new Windows® features.

TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,

press the Windows button on the tablet or the Windows key

on your keyboard. Pressing

the Windows button or key again will return you to the previous screen.

●Become familiar with the computer hardware and software. For more information, see Finding your hardware and software information on page 4.

Revert to the familiar Start screen (select models only)

●Update or purchase antivirus software. Learn more at Using Internet security software on page 58.

●Back up your hard drive by creating a recovery flash drive. See Creating recovery media and backups on page 64

Fun things to do

●You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a television or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 32.

●You know you can listen to music on the computer. But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world? See Enjoying entertainment features on page 27.

●Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text. See Using TouchPad gestures on page 35 and Using touch screen gestures on page 17.

2 Chapter 1 Starting right

More HP resources

You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use the information in this table.

Resource	Contents

Setup Instructions	● Overview of computer setup and features

Windows Basics guide	● Overview of using Windows®

Help and Support	● A broad range of how-to information and troubleshooting tips
To access Help and Support, from the Start screen,
type help, and then from the Search window, select
Help and Support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide
support, go to http://welcome.hp.com/country/us/en/
wwcontact_us.html.

Safety & Comfort Guide	●	Proper workstation setup
To access this guide, from the Start screen, type	● Guidelines for posture and work habits that increase your
support, select the HP Support Assistant app,		comfort and decrease your risk of injury
select My computer, and then select User guides, or	● Electrical and mechanical safety information
go to http://www.hp.com/ergo.
Worldwide support web page	● Online chat with an HP technician
To get support in your language, go to	●	Email support
http://welcome.hp.com/country/us/en/	●	Support telephone numbers
wwcontact_us.html.	●	Support telephone numbers
wwcontact_us.html.
	● HP service center locations

Regulatory, Safety and Environmental Notices	● Important regulatory notices, including proper battery disposal
To access this guide, from the Start screen, type		information
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select User guides.

Limited Warranty*	● Specific warranty information about this computer
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,

select My computer, and then select Warranty and services, or go to http://www.hp.com/go/ orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:

●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

More HP resources 3

2 Getting to know your computer

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1.From the Start screen, type c, and then select Control Panel.

2.Select System and Security, and then in the System area, click Device Manager.

A list reveals all the devices installed on your computer.

To find out information about system hardware components and the system BIOS version number, press fn+esc.

Locating software

To find out what software is installed on your computer:

1.From the Start screen, right-click using the mouse

– or –

Swipe from the top of the TouchPad to reveal all apps.

2.Select the All apps icon.

Tablet edge components

4	Chapter 2 Getting to know your computer

Components		Description

(1)	Power button	● When the computer is off, press the button to turn on
		the tablet.
		● When the computer is on, press the button briefly to
		initiate Sleep.
		● When the computer is in the Sleep state, press the
		button briefly to exit Sleep.
		CAUTION: Pressing and holding down the power button
		results in the loss of unsaved information.
		NOTE: If the computer has stopped responding and
		Microsoft® Windows® shutdown procedures are
		ineffective, press and hold the power button down for at
		least 5 seconds to turn off the tablet.
		To learn more about your power settings, see
		your power options. Swipe from the right edge of the
		TouchPad or touch screen to display the charms, tap
		Search, and then tap the search box. In the search box,
		type power, tap Settings, and then tap Power options,
		or see Managing power on page 43.
		– or –
		On the Start screen, type power, select Power
		and sleep settings, and then select Power and sleep
		from the list of applications.

(2)	Alignment post connectors (2)	Align and attach the tablet to the keyboard dock.

(3)	Power connector	Connects an AC adapter.

(4)	AC adapter/battery light	● White: The AC adapter is connected and the battery
		is charged.
		● Blinking white: The battery has reached a low battery
		level.
		● Amber: The AC adapter is connected and the battery
		is charging.
		● Off: The computer is using DC power.

(5)	Docking port	Connects the tablet to the keyboard dock.

Tablet edge components

Components		Description

(6)	Audio-out (headphone) jack/Audio-in	Connects optional powered stereo speakers, headphones,
	(microphone) jack	earbuds, a headset, or a television audio cable.
		WARNING! To reduce the risk of personal injury, adjust
		the volume before using headphones, earbuds, or a
		headset. For additional safety information, see the
		Regulatory, Safety and Environmental Notices.
		NOTE: When a device is connected to the jack, the
		computer speakers are disabled.
		NOTE: Be sure that the device cable has a 4-conductor
		connector that supports both audio-out (headphone) and
		audio-in (microphone).
		NOTE: Stand-alone microphones and headphones with
		separate microphone jacks are not supported.

(7)	Micro memory card reader	Supports micro Secure Digital (SD) memory cards.

(8)	Vents	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.

(9)	Volume button	Controls speaker volume on the tablet.
		● To increase speaker volume, press the + edge of the
		button.

● To decrease speaker volume, press the – edge of the button.

6	Chapter 2 Getting to know your computer

Display

Component		Description

(1)	Internal microphones (2)	Record audio, automatically filtering out the noise around you and
		cancelling echoes.

(2)	Webcam light	On: The webcam is on.

(3)	Webcam	Records video and captures photographs. Some models may allow
		you to video conference and chat online using streaming video.
		Swipe from the right edge of the TouchPad or touch screen
		to display the charms, tap Search, and then tap the search box. Type
		camera, and then tap Camera from the list of applications.
		– or –
		From the Start screen, type camera, and then select
		Camera from the list of applications.

(4)	Ambient light sensor	Automatically adjusts the display brightness based on the lighting
		conditions in your environment.

(5)	WLAN antenna*	Sends and receives wireless signals to communicate with wireless
		local area networks (WLANs).

(6)	Speakers (2)	Produce sound.

Display 7

Component		Description

(7)	Windows button	Returns you to the Start screen from an open app or the Windows
		desktop.
		NOTE: Pressing the Windows button again returns you to the
		previous screen.

*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

8	Chapter 2 Getting to know your computer

Keyboard dock

Top

Component		Description

(1)	Alignment posts	Align and attach the tablet to the keyboard dock.

(2)	Release latch	Releases the tablet from the keyboard dock. To
		release the tablet, slide the release latch to the left.

(3)	Docking connector	Connects the tablet to the keyboard dock.

Keyboard dock

TouchPad

Component		Description

(1)	TouchPad zone	Reads your finger gesture to move the pointer or activate
		items on the screen.
		NOTE: The TouchPad also supports edge-swipe gestures.
		For more information, see Using TouchPad gestures
		on page 35.

(2)	Left TouchPad button	Functions like the left button of an external mouse.

(3)	Right TouchPad button	Functions like the right button on an external mouse.

10 Chapter 2 Getting to know your computer

Lights

Component		Description

(1)	Caps lock light	● White: Caps lock is on, which switches the keys to all
		capital letters.
		● Off: Caps lock is off.

(2)	Mute light	● Amber: Computer sound is off.
		● Off: Computer sound is on.

(3)	Wireless light	● White: An integrated wireless device, such as a

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

Keyboard dock 11

Keys

Component		Description

(1)	esc key	Displays system information when pressed in combination with the
		fn key.

(2)	fn key	Displays system information when pressed in combination with the
		esc key.

(3)	Windows key	Returns you to the Start screen from an open app or the Windows
		desktop.
		NOTE: Pressing the Windows key again returns you to the
		previous screen.

(4)	Action keys	Execute frequently used system functions.
		NOTE: Action keys do not display or function from the on-screen
		tablet keyboard.

12 Chapter 2 Getting to know your computer

Right side

Component		Description

(1)	USB 3.0 port	Connect optional USB 3.0 devices and provide enhanced USB
		power performance.
		NOTE: For details about different types of USB ports, see Using
		a USB device on page 50.

(2)	HDMI port	Connects an optional video or audio device, such as a high-
		definition television, any compatible digital or audio component, or
		a high-speed HDMI device.

(3)	Power connector	Connects an AC adapter.

(4)	AC adapter/battery light	● White: The AC adapter is connected and the battery is
		charged.

● Blinking white: The battery has reached a low battery level.

● Amber: The AC adapter is connected and the battery is charging.

● Off: The computer is using battery power.

Keyboard dock 13

Left side

Component		Description

(1)	USB 2.0 port	Connects an optional USB device.
		NOTE: For details about different types of USB ports, see
		Using a USB device on page 50.

(2)	Audio-out (headphone) jack/Audio-in	Connects optional powered stereo speakers, headphones,
	(microphone) jack	earbuds, a headset, or a television audio cable. Also connects
		an optional headset microphone.
		WARNING! To reduce the risk of personal injury, adjust the
		volume before using headphones, earbuds, or a headset. For
		additional safety information, see the Regulatory, Safety and
		Environmental Notices.
		NOTE: When a device is connected to the jack, the computer
		speakers are disabled.
		NOTE: Be sure that the device cable has a 4-conductor
		connector that supports both audio-out (headphone) and audio-
		in (microphone).
		NOTE: Stand-alone microphones and headphones with
		separate microphone jacks are not supported.

(3)	Memory card reader	Reads data from and writes data to memory cards such as SD.

14 Chapter 2 Getting to know your computer

Releasing the tablet from the keyboard dock

To release the tablet from the keyboard dock, follow these steps:

1.Slide the release latch on the keyboard dock to the left (1).

2.Lift and remove the tablet (2).

Locating system information

Important system information is located on the bottom edge of the tablet. You may need the information when travelling internationally or when you contact support:

●Serial number

●Product number

●Warranty period

●Regulatory and wireless certification information

Using Windows, briefly press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard.

Locating system information 15

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