HP Pavilion 14 Ultrabook Service Guide

HP Pavilion TouchSmart 14 Ultrabook

HP Pavilion TouchSmart 14 Sleekbook

HP Pavilion 14 Ultrabook

HP Pavilion 14 Sleekbook

Maintenance and Service Guide

SUMMARY

CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only be replaced by an authorized service provider. Accessing some internal parts can damage the computer or void your warranty. Go to Removal and replacement procedures on page 37 for details.

© Copyright 2012, 2013 Hewlett-Packard

Development Company, L.P.

AMD and AMD Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: March 2013

First Edition: November 2012

Document Part Number: 708183-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by

the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1	Product description for Intel models ............................................................................................................	1
2 Product description for AMD models ...........................................................................................................		9
3	External component identification ..............................................................................................................	14
	Right side ...........................................................................................................................................	14
	Left side ..............................................................................................................................................	16
	Display ................................................................................................................................................	17
	Top .....................................................................................................................................................	18
	TouchPad ..........................................................................................................................	18
	Lights .................................................................................................................................	19
	Buttons and speakers ........................................................................................................	20
	Keys ...................................................................................................................................	21
	Bottom ................................................................................................................................................	22
4	Illustrated parts catalog ...............................................................................................................................	23
	Service label .......................................................................................................................................	23
	Computer major components .............................................................................................................	24
	Display assembly subcomponents .....................................................................................................	29
	Miscellaneous parts ............................................................................................................................	30
	Sequential part number listing ............................................................................................................	31
5 Removal and replacement procedures .......................................................................................................		37
	Preliminary replacement requirements ...............................................................................................	37
	Tools required ....................................................................................................................	37
	Service considerations .......................................................................................................	37
	Plastic parts .......................................................................................................	37
	Cables and connectors .....................................................................................	37
	Drive handling ...................................................................................................	38
	Grounding guidelines .........................................................................................................	38
	Electrostatic discharge damage ........................................................................	38
	Packaging and transporting guidelines .............................................	39
	Component replacement procedures .................................................................................................	41
	Service label ......................................................................................................................	41
	Battery ...............................................................................................................................	42
	Computer feet ....................................................................................................................	43

v

Display panel .....................................................................................................................	44
Keyboard ...........................................................................................................................	46
Top cover ...........................................................................................................................	50
Power button board ...........................................................................................................	53
Hard drive ..........................................................................................................................	54
USB board/audio jack ........................................................................................................	57
WLAN module ....................................................................................................................	58
System board .....................................................................................................................	61
Memory module .................................................................................................................	66
RTC battery .......................................................................................................................	69
mSATA solid-state drive ....................................................................................................	70
PCH heat sink ....................................................................................................................	72
Heat sink ............................................................................................................................	73
Fan .....................................................................................................................................	75
Speaker assembly .............................................................................................................	76
RJ-45 cover .......................................................................................................................	77
Display assembly ...............................................................................................................	78
Display assembly subcomponents ....................................................................................	80
Power connector ................................................................................................................	84
6 Windows 8 – Using Setup Utility (BIOS) and System Diagnostics ..........................................................	85
Starting Setup Utility (BIOS) ...............................................................................................................	85
Updating the BIOS .............................................................................................................................	85
Determining the BIOS version ...........................................................................................	85
Downloading a BIOS update .............................................................................................	86
Using System Diagnostics ..................................................................................................................	87
7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics ......................................................	88
Starting Setup Utility ...........................................................................................................................	88
Using Setup Utility ..............................................................................................................................	88
Changing the language of Setup Utility .............................................................................	88
Navigating and selecting in Setup Utility ............................................................................	88
Displaying system information ...........................................................................................	89
Restoring factory default settings in Setup Utility ..............................................................	89
Exiting Setup Utility ............................................................................................................	89
Updating the BIOS .............................................................................................................................	90
Determining the BIOS version ...........................................................................................	90
Downloading a BIOS update .............................................................................................	90
Using Advanced System Diagnostics .................................................................................................	91

vi

8 Specifications ................................................................................................................................................	92
Computer specifications .....................................................................................................................	92
35.6 cm (14.0 in) display specifications ..............................................................................................	93
Hard drive specifications ....................................................................................................................	93
9 Windows 8 – Backing up, restoring, and recovering ................................................................................	94
Creating recovery media and backups ...............................................................................................	94
Creating HP Recovery media ............................................................................................	95
Restore and recovery .........................................................................................................................	96
Using Windows Refresh for quick and easy recovery .......................................................	97
Remove everything and reinstall Windows ........................................................................	97
Recovering using HP Recovery Manager ..........................................................................	98
What you need to know .....................................................................................	98
Using the HP Recovery partition to recover a minimized image .......................	98
Using HP Recovery media to recover ...............................................................	99
Changing the computer boot order ...................................................................	99
Removing the HP Recovery partition .................................................................................	99
10 Ubuntu Linux – Backing up, restoring, and recovering ........................................................................	101
Performing a system recovery ..........................................................................................................	101
Creating the restore DVDs ...............................................................................................	101
Creating a restore image on a USB device .....................................................................	101
Performing recovery using the restore media ..................................................................	102
Backing up your information .............................................................................................................	102
11 Power cord set requirements ..................................................................................................................	104
Requirements for all countries ..........................................................................................................	104
Requirements for specific countries and regions .............................................................................	105
12 Recycling ...................................................................................................................................................	107
Index .................................................................................................................................................................	108

vii

viii

1 Product description for Intel models

Category	Description		Intel HM77
		Internal	Switchable	Internal graphics	Switchable
		graphics (UMA)	discrete	(UMA) computer	discrete graphics
		computer	graphics	model with	computer model
		model	computer	TouchSmart	with TouchSmart
			model
Product	HP Pavilion 14 Ultrabook	√	√
Name
	HP Pavilion 14 Sleekbook	√	√
	HP Pavilion TouchSmart			√
	14 Ultrabook
	HP Pavilion TouchSmart			√	√
	14 Sleekbook
Color	Ruby red with modern	√	√
	mesh pattern
	Sparkling black	√	√	√	√
	Silver with modern mesh	√	√
	pattern
Processors	3rd Generation Intel®
	Core™ i5:
	Intel Core i5-3337U (1.8	√	√	√	√
	GHz,turbo up to 2.7 GHz
	1600 MHz/3 MB L3 cache,
	dual core 17 W)
	Intel Core i5-3317U (1.7	√	√
	GHz, turbo up to 2.6 GHz,
	1600 MHz/3 MB L3 cache,
	dual core, 17 W)
	3rd Generation Intel
	Core i3:
	Intel Core i3-3227U (1.9	√	√	√	√
	GHz 1600 MHz/3 MB L3
	cache, dual core 17 W)
	Intel Core i3-3217U (1.8	√
	GHz, 1600 MHz/3 MB L3
	cache, dual core, 17 W)
	2nd Generation Intel
	Core i3:
	Intel Core i3-2375M (1.5	√	√	√
	GHz, 1333 MHz/3 MB L3
	cache, dual core, 17 W)

1

Category	Description			Intel HM77
			Internal	Switchable	Internal graphics	Switchable
			graphics (UMA)	discrete	(UMA) computer	discrete graphics
			computer	graphics	model with	computer model
			model	computer	TouchSmart	with TouchSmart
				model
	Intel Pentium®
	processors:
	Pentium 987 (1.5 GHz,				√
	1333 MHz/2 MB L3 cache,
	dual core, 17 W)
	Low power BGA		√	√	√	√
Chipsets	Intel HM77 Express		√	√	√	√
	chipset for use with
	computer models with
	Intel Core processors
	Intel HM70 Express				√
	chipset for use with
	computer models with
	Pentium processors
Graphics	Supports HD Decode,		√	√	√	√
	DX11, and HDMI
	Supports Optimus			√		√
	Internal graphics:
	●	Intel HD Graphics	√	√	√	√
		4000 for use with
		computer models
		with 3rd Generation
		Intel Core processors
	●	Intel HD Graphics	√	√	√
		3000 for use with
		computer models
		with 2nd Generation
		Intel Core processors
	● Intel HD Graphics for				√
		use with computer
		models with Pentium
		processors
	Switchable discrete
	graphics:
	●	GeForce GT630M		√
		with 2 GB of
		dedicated video
		memory (256 MB ×
		16 DDR3 @ 900

MHz × 4 PCs); 64 bit, (no support for Ubuntu Linux)

2	Chapter 1 Product description for Intel models

Category	Description			Intel HM77
			Internal	Switchable	Internal graphics	Switchable
			graphics (UMA)	discrete	(UMA) computer	discrete graphics
			computer	graphics	model with	computer model
			model	computer	TouchSmart	with TouchSmart
				model
	●	GeForce GT630M		√		√
		with 1 GB of
		dedicated video
		memory (128 MB ×
		16 DDR3 @ 900
		MHz × 4 PCs); 64 bit
		(no support for
		Ubuntu Linux)
Display panel	35.6 cm (14.0 in), high-		√	√
	definition (HD), white light-
	emitting diode (WLED),
	SVA BrightView
	(1366×768) flat (3.6 mm)
	display:
	●	Typical brightness:
		200 cd/m2 (nits)
	●	All display
		assemblies include
		two wireless local
		area network
		(WLAN) antenna
		cables
	●	Supports 16:9 ultra-
		wide aspect ratio
	35.6 cm (14.0 in), high-				√	√
	definition (HD), white light-
	emitting diode (WLED),
	SVA BrightView
	(1366×768) slim (3.0 mm)
	display:
	●	Touchscreen,
		multitouch enabled
	●	Typical brightness: 2
		00 cd/m2 (nits)
	●	All display
		assemblies include
		two wireless local
		area network
		(WLAN) antenna
		cables
	●	Supports 16:9 ultra-
		wide aspect ratio
Memory	Two SODIMM memory		√	√	√	√
	module slots
	Dual-channel memory		√	√	√	√
	support

3

Category	Description			Intel HM77
			Internal	Switchable	Internal graphics	Switchable
			graphics (UMA)	discrete	(UMA) computer	discrete graphics
			computer	graphics	model with	computer model
			model	computer	TouchSmart	with TouchSmart
				model
	DDR3-1600 MHz Dual		√	√	√	√
	Channel support for use
	with computer models with
	3rd Generation Intel Core
	processors
	DDR3L-1600 MHz Dual		√	√	√	√
	Channel support for use
	with computer models with
	3rd Generation Intel Core
	processors
	DDR3-1333 MHz support		√	√	√
	(DDR3-1600/DDR3L-1600
	downgrade to
	DDR3-1333), for use with
	computer models with 2nd
	Generation Intel Core
	processors
	DDR3-1333 MHz support				√
	(DDR3-1600/DDR3L-1600
	downgrade to
	DDR3-1333), for use with
	computer models with
	Pentium processors
	Supports up to 8 GB of		√	√	√	√
	system RAM in the
	following configurations:
	●	8192 MB total
		system memory
		(8192 MB or 4096
		MB × 2) (no support
		for 32 bit operating
		systems)
	●	6144 MB total
		system memory
		(4096 MB × 1 + 2048
		MB × 1) (no support
		for 32 bit operating
		systems)
	●	4096 MB total
		system memory
		(4096 MB × 1 or
		2048 × 2)
	●	2048 MB total
		system memory
		(2048 MB × 1)
Drives	Supports 6.35 cm (2.5 in)		√	√	√	√
	hard drives in

9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses

4	Chapter 1 Product description for Intel models

Category	Description		Intel HM77
		Internal	Switchable	Internal graphics	Switchable
		graphics (UMA)	discrete	(UMA) computer	discrete graphics
		computer	graphics	model with	computer model
		model	computer	TouchSmart	with TouchSmart
			model
	Serial ATA (SATA)	√	√	√	√
	HP 3D Drive Guard	√	√	√	√
	support
	Intel Smart Response	√	√	√
	Technology support
	Supports the following
	single hard drive
	configurations:
	● 1 TB, 5400 rpm, 9.5	√	√	√	√
	mm
	● 750 GB, 7200 rpm,	√	√	√	√
	9.5 mm
	● 750 GB, 5400 rpm,	√	√	√	√
	9.5 mm
	● 640 GB, 5400 rpm,	√	√	√	√
	9.5 mm
	● 500 GB, 7200 rpm,	√	√	√	√
	9.5 mm
	● 500 GB, 5400 rpm,	√	√	√	√
	9.5 mm
	● 500 GB, 5400 rpm,	√	√	√	√
	7.0 mm
	● 320 GB, 5400 rpm,	√	√	√	√
	9.5 mm
	● 320 GB, 5400 rpm,	√	√	√	√
	7.0 mm
	Supports 32 GB mSATA	√	√	√
	solid-state drive with
	system memory up to 8
	GB (not supported on
	Ubuntu Linux)
	Supports 24 GB mSATA	√	√
	solid-state drive with
	system memory up to 8
	GB
Audio and	One digital microphone	√	√	√	√
video
	HD audio	√	√	√	√
	Supports Dolby Advanced	√	√	√	√
	Audio

5

Category	Description			Intel HM77
			Internal	Switchable	Internal graphics	Switchable
			graphics (UMA)	discrete	(UMA) computer	discrete graphics
			computer	graphics	model with	computer model
			model	computer	TouchSmart	with TouchSmart
				model
	Two Altec Lansing		√	√	√	√
	speakers
	Supports Microsoft®		√	√	√	√
	Premium requirements
	HP TrueVision HD camera		√	√	√	√
	(fixed, no tilt) with
	activity LED, USB 2.0, M-
	JPEG, 1280 x 720 by 30
	frames per second
Ethernet	Integrated 10/100 network		√	√	√	√
	interface card (NIC)
Wireless	Integrated wireless local		√	√	√	√
	area network (WLAN)
	options by way of wireless
	module
	Two WLAN antennas built		√	√	√	√
	into display assembly
	Support for Intel Wireless		√	√	√	√
	Display
	Support for the following
	WLAN formats:
	●	Intel Centrino®	√	√	√	√
		Wireless-N 2230
		802.11 b/g/n 2×2
		WiFi and Bluetooth®
		4.0 Combination
		Adapter
	●	Qualcomm Atheros	√	√	√	√
		AR9485 802.11 b/g/n
		1×1 WiFi Adapter
	●	Qualcomm Atheros	√	√	√	√
		AR9565 802.11 b/g/n
		1×1 WiFi
		and Bluetooth 4.0
		Combination
		Adapter, not
		supported on Ubuntu
		Linux (select models
		only)
	●	Ralink RT3290LE	√	√	√	√
		802.11 b/g/n 1x1

WiFi and Bluetooth 4.0 Combination Adapter (select models only)

6	Chapter 1 Product description for Intel models

Category	Description			Intel HM77
			Internal	Switchable	Internal graphics	Switchable
			graphics (UMA)	discrete	(UMA) computer	discrete graphics
			computer	graphics	model with	computer model
			model	computer	TouchSmart	with TouchSmart
				model
	●	Ralink RT5390R	√	√	√	√
		802.11 b/g/n 1×1
		WiFi (select models
		only)
External	HP Multi-Format Media		√	√	√	√
media card	Card Reader slot with
	push-push technology.
Internal	●	One half-size mini-	√	√	√	√
media cards		card slot for WLAN
	●	One full-size mini-	√	√	√	√
		card slot for mSATA
		cache, supports
		system memory up to
		8 GB
Ports	●	Audio-in/audio-out	√	√	√	√
		(combination
		headphone/
		microphone)
	●	HDMI version 1.4	√	√	√	√
		supporting up to
		1920×1200 @ 60Hz
	●	HP AC power	√	√	√	√
		adapter
	●	RJ-45 (Ethernet,	√	√	√	√
		includes link and
		activity lights)
	● USB 3.0 (2 ports)		√	√	√	√
	● USB 2.0 (1 port)		√	√	√	√
Keyboard/	Full-size, island-style		√	√	√	√
pointing	keyboard; standard
devices	keyboard 1.5 mm key
	travel distance
	TouchPad with two		√	√	√	√
	buttons:
	●	Multitouch gesture
		support enabled as
		default
	●	Taps enabled by
		default

● Supports edge-swipe gestures

7

Category	Description			Intel HM77
			Internal	Switchable	Internal graphics	Switchable
			graphics (UMA)	discrete	(UMA) computer	discrete graphics
			computer	graphics	model with	computer model
			model	computer	TouchSmart	with TouchSmart
				model
Power	AC adapter		√	√	√	√
requirements	65 W RC V AC adapter
	with localized cable plug
	support (3-wire plug with
	ground pin, supports 3-pin
	DC connector)
	Battery		√	√	√	√
	4 cell, 37 Whr, 2.55 Ah, Li-
	ion battery
	Supports fast charge
	Battery				√
	4 cell, 41 Whr, 2.8 Ah, Li-
	ion battery
	Supports fast charge
Security	Security cable slot		√	√	√	√
	Intel AT-p Ready support		√	√	√	√
Operating	Preinstalled:
system
	●	Windows® 8	√	√	√	√
		Standard 64 bit
	●	FreeDOS 1.0	√	√
	●	Ubuntu Linux	√
Serviceability	End-user replaceable		√	√	√	√
	parts:
	●	AC adapter
	●	Battery
	●	Keyboard

8	Chapter 1 Product description for Intel models

2 Product description for AMD models

Category	Description	AMD A68M	AMD 70M
		Internal graphics (UMA)	Internal graphics
		computer model	(UMA) computer model
Product Name	HP Pavilion 14 Sleekbook	√	√
Color	Ruby red with modern mesh	√	√
	pattern
	Sparkling black	√	√
	Silver with modern mesh pattern	√	√
Processors	AMD A6-4455M (2.6 GHz/2.1 GHz,		√
	1 MB L2 cache, 1333 MHz DDR3),
	dual core 17 W)
	AMD A4-4355M (2.4 GHz/1.9 GHz,		√
	1 MB L2 cache, 1333 MHz DDR3),
	dual core 17 W)
	AMD E2-2000 (1.75 GHz, 1 MB L2	√
	cache, 1333 MHz DDR3, dual core
	18 W)
	AMD E2-1800 (1.7 GHz,	√
	1333 MHz/1 MB, DDR3 L2 cache,
	dual core 18 W)
	AMD E1-1500 (1.48 GHz, 1 MB L2	√
	cache, 1066 MHz DDR3, dual core
	18 W)
	AMD E1-1200 (1.4 GHz,	√
	1066 MHz/1 MB, DDR3 L2 cache,
	dual core 18 W)
	Low power BGA	√	√
Chipsets	AMD A70M chipset		√
	AMD A68M chipset	√
Graphics	Supports HD Decode, DX11, and	√
	HDMI
	Internal graphics:
	● AMD Radeon™ HD 7500		√
	graphics (for use with
	computer models with AMD
	A6-4475M processors)
	● AMD Radeon HD 7400G		√
	graphics (for use with
	computer models with AMD
	A4-4375M processors)

9

Category	Description	AMD A68M	AMD 70M
		Internal graphics (UMA)	Internal graphics
		computer model	(UMA) computer model
	● AMD Radeon HD 7340	√
	graphics (for use with
	computer models with AMD
	E2-2000 or AMD E2-1800
	processors)
	● AMD Radeon HD 7310	√
	graphics (for use with
	computer models with AMD
	E1-1500 or AMD E1-1200
	processors)
Display panel	35.6 cm (14.0 in), high-definition	√	√
	(HD), white light-emitting diode
	(WLED), SVA BrightView
	(1366×768) flat (3.6 mm) display:
	● Typical brightness: 200 cd/m2
	(nits)
	● All display assemblies include
	two wireless local area
	network (WLAN) antenna
	cables
	● Supports 16:9 ultra-wide
	aspect ratio
Memory	Two SODIMM memory module	√	√
	slots
	Dual-channel memory support	√	√
	DDR3-1333 MHz support	√	√
	(DDR3-1600/DDR3L-1600
	downgrade to DDR3-1333), for use
	with computer models with AMD
	E2-2000, AMD E2-1800, AMD
	A6-4455, or AMD A4-4355M
	processors
	DDR3-1066 MHz support	√
	(DDR3-1600 downgraded to
	DDR3-1066), for use with computer
	models with AMD E1-1500 or AMD
	E1-1200 processors
	DDR3L-1066 MHz support	√
	(DDR3-1600 downgraded to
	DDR3-1066), for use with computer
	models with AMD E1-1500 or AMD
	E1-1200 processors

10 Chapter 2 Product description for AMD models

Category	Description	AMD A68M	AMD 70M
		Internal graphics (UMA)	Internal graphics
		computer model	(UMA) computer model
	Supports up to 8 GB of system	√	√
	RAM in the following
	configurations:
	● 8192 MB total system memory
	(4096 MB × 2) (no support for
	32 bit operating systems)
	● 6144 MB total system memory
	(4096 MB × 1 + 2048 MB × 1)
	(no support for 32 bit
	operating systems)
	● 4096 MB total system memory
	(4096 MB × 1 or 2048 × 2)
	● 2048 MB total system memory
	(2048 MB × 1)
Drives	Supports 6.35 cm (2.5 in) hard	√	√
	drives in
	9.5 mm (.37 in) and 7.0 mm (.28
	in) thicknesses
	Serial ATA (SATA)	√	√
	HP 3D Drive Guard support	√	√
	Supports the following single hard
	drive configurations:
	● 1 TB, 5400 rpm, 9.5 mm	√	√
	● 750 GB, 7200 rpm, 9.5 mm	√	√
	● 750 GB, 5400 rpm, 9.5 mm	√	√
	● 640 GB, 5400 rpm, 9.5 mm	√	√
	● 500 GB, 7200 rpm, 9.5 mm	√	√
	● 500 GB, 5400 rpm, 9.5 mm	√	√
	● 500 GB, 5400 rpm, 7.0 mm	√	√
	● 320 GB, 5400 rpm, 9.5 mm	√	√
	● 320 GB, 5400 rpm, 7.0 mm	√	√
Audio and video	One digital microphone	√	√
	HD audio	√	√
	Supports Dolby Advanced Audio	√	√
	Two Altec Lansing speakers	√	√
	Supports Microsoft® Premium	√	√
	requirements

11

Category	Description	AMD A68M	AMD 70M
		Internal graphics (UMA)	Internal graphics
		computer model	(UMA) computer model
	HP TrueVision HD camera (fixed,	√	√
	no tilt) with activity LED, USB 2.0,
	M-JPEG, 1280 x 720 by 30 frames
	per second
Ethernet	Integrated 10/100 network interface	√	√
	card (NIC)
Wireless	Integrated wireless local area	√	√
	network (WLAN) options by way of
	wireless module
	Two WLAN antennas built into	√	√
	display assembly
	Support for the following WLAN
	formats:
	● Qualcomm Atheros AR9485	√	√
	802.11 b/g/n 1×1 WiFi
	Adapter
	● Ralink RT3290LE 802.11 b/g/	√	√
	n 1x1 WiFi and Bluetooth 4.0
	Combination Adapter (select
	models only)
	● Ralink RT5390R 802.11 b/g/n	√	√
	1×1 WiFi (select models only)
External media card	HP Multi-Format Media Card	√	√
	Reader slot with push-push
	technology.
Internal media cards	● One half-size mini-card slot for	√	√
	WLAN
Ports	● Audio-in/audio-out	√	√
	(combination headphone/
	microphone)
	● HDMI version 1.4 supporting	√	√
	up to 1920×1200 @ 60Hz
	● HP AC power adapter	√	√
	● RJ-45 (Ethernet, includes link	√	√
	and activity lights)
	● USB 3.0 (2 ports)	√	√
	● USB 2.0 (1 port)	√	√
Keyboard/pointing	Full-size, island-style keyboard;	√	√
devices	standard keyboard 1.5 mm key
	travel distance

12 Chapter 2 Product description for AMD models

Category	Description		AMD A68M	AMD 70M
			Internal graphics (UMA)	Internal graphics
			computer model	(UMA) computer model
	TouchPad with two buttons:		√	√
	●	Multitouch gesture support
		enabled as default
	● Taps enabled by default
	● Supports edge-swipe gestures
Power requirements	AC adapter		√	√
	65 W RC V AC adapter with
	localized cable plug support (3-wire
	plug with ground pin, supports 3-
	pin DC connector)
	Battery		√	√
	4 cell, 37 Whr, 2.55 Ah, Li-ion
	battery
	Supports fast charge
Security	Security cable slot		√	√
Operating system	Preinstalled:
	● Windows® 8 Standard 64 bit		√	√
	●	FreeDOS 2.0	√	√
	●	Ubuntu Linux	√	√
Serviceability	End-user replaceable parts:		√	√
	●	AC adapter
	●	Battery
	●	Keyboard

13

3 External component identification

Right side

Component		Description
(1)	Power light	● White: The computer is on.
		● Blinking white: The computer is in the Sleep
		(Suspend) state, which is an energy-saving mode.
		The computer shuts off power to the display and other
		unneeded components.
		● Off: The computer is off or in Hibernation. Hibernation
		is an energy-saving mode that uses the least amount
		of power.
		NOTE: For select models, the Intel Rapid Start
		Technology feature is enabled at the factory. Rapid
		Start Technology allows your computer to resume
		quickly from inactivity.
(2)	Hard drive light	● Blinking white: The hard drive is being accessed.
		● Amber: HP 3D DriveGuard has temporarily parked the
		hard drive (select models only).
(3)	Media Card Reader	Reads data from and writes data to digital media cards
		such as Secure Digital (SD).
(4)	USB 3.0 ports (2)	Connect optional USB 3.0 devices and provide enhanced
		USB power performance.
(5)	HDMI port	Connects an optional video or audio device, such as a
		high-definition television, or any compatible digital or audio
		device.
(6)	RJ-45 (network) jack lights	● White—Computer is connected to a network.
		● Blinking amber—Data is being transferred.
		NOTE: When both lights are off the computer is not
		connected to a network.
(7)	RJ-45 (network) jack	Connects a network cable.

14 Chapter 3 External component identification

Component		Description
(8)	AC adapter light	● White: The AC adapter is connected and the battery is
		charged.
		● Blinking white: The battery has reached a low battery
		level.
		● Amber: The AC adapter is connected and the battery
		is charging.
		● Off: The computer is using DC power.
(9)	Power connector	Connects an AC adapter.

Right side 15

Left side

Component		Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a
		deterrent, but it may not prevent the computer from being
		mishandled or stolen.
(2)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(3)	USB 2.0 port	Connects an optional USB 2.0 device.
(4)	Audio-out (headphone) jack/audio-in	Produces sound when connected to optional powered
	(microphone) jack	stereo speakers, headphones, earbuds, a headset, or
		television audio. Also connects an optional headset

microphone. The jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the

Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).

16 Chapter 3 External component identification

Display

Component		Description
(1)	WLAN antennas (2)*	Send and receive wireless signals to communicate with wireless
		local area networks (WLANs).
(2)	Webcam light	On: The webcam is in use.
(3)	HP TrueVision HD Webcam	Records video, captures still photographs, and allows you to
		video conference and chat online using streaming video.
(4)	Internal microphone	Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

Display 17

Top

TouchPad

Component		Description
(1)	TouchPad light (not supported on Ubuntu	● Amber: The TouchPad is off.
	Linux)	● Off: The TouchPad is on.
(2)	TouchPad on/off button (not supported on	Turns the TouchPad on or off.
	Ubuntu Linux)
(3)	TouchPad zone	Moves the on-screen pointer and selects or activates items
		on the screen.
		NOTE: The TouchPad also supports edge-swipe
		gestures.
(4)	Left TouchPad button	Functions like the left button on an external mouse.
(5)	Right TouchPad button	Functions like the right button on an external mouse.

18 Chapter 3 External component identification

Lights

Component		Description
(1)	Power light	● White: The computer is on.
		● Blinking white: The computer is in the Sleep (Suspend)
		state, which is an energy-saving mode. The computer
		shuts off power to the display and other unneeded
		components.
		● Off: The computer is off or in Hibernation. Hibernation
		is an energy-saving mode that uses the least amount
		of power.
(2)	Caps lock light	White: Caps lock is on, which switches the letter keys to all
		capital letters.
(3)	Mute light	● Amber: Computer sound is off.
		● Off: Computer sound is on.
(4)	Wireless light	● White: An integrated wireless device, such as a
		wireless local area network (WLAN) device and/or a
		Bluetooth device, is on.
		● Amber: All wireless devices are off.
(5)	TouchPad light (not supported on Ubuntu	● Amber: The TouchPad is off.
	Linux)	● Off: The TouchPad is on.

Top 19

Buttons and speakers

Component		Description
(1)	Power button	● When the computer is off, press the button to turn on
		the computer.
		● When the computer is in the Sleep (Suspend) state,
		press the button briefly to exit that state.
		● When the computer is in Hibernation, press the button
		down briefly to exit Hibernation.
		CAUTION: Pressing and holding down the power button
		will result in the loss of unsaved information.
		If the computer has stopped responding and shutdown
		procedures are ineffective, press and hold the power button
		down for at least 5 seconds to turn off the computer.
		NOTE: For select models, the Intel Rapid Start
		Technology feature is enabled at the factory. Rapid Start
		Technology allows your computer to resume quickly from
		inactivity.
(2)	Speakers (2)	Produce sound.

20 Chapter 3 External component identification

Keys

Component		Description
(1)	esc key	Displays system information when pressed in combination
		with the fn key (for Windows computer models).
(2)	fn key	Displays system information when pressed in combination
		with the esc key (for Windows computer models).
(3)	Operating system key	For Windows computer models, returns you to the Start
		screen from an open app or the Desktop.
		NOTE: Pressing the operating system logo key again will
		return you to the previous screen.
		For Linux computer models, displays the operating system
		menu.
(4)	Action keys	Execute frequently used system functions.
(5)	Applications key	Displays options for a selected object.

Top 21

Bottom

Component		Description
(1)	Battery bay	Holds the battery.
(2)	Battery lock	Unlocks and locks the battery.
(3)	Vents (4)	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(4)	Battery release latch	Releases the battery from the battery bay.

22 Chapter 3 External component identification