HP Color LaserJet CP2025 User Guide

HP Color LaserJet CP2020 Series

User Guide

Copyright and License

© 2008 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 09/2008

Part number: CB493-90908

Trademark Credits

Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.

Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited.

Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation.

Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

Table of contents

1 Product basics
Product comparison .............................................................................................................................	2
Product features ...................................................................................................................................	2
Walkaround ..........................................................................................................................................	4
Front and side view ..............................................................................................................	4
Back view .............................................................................................................................	4
Model and serial numbers ...................................................................................................	5
2 Control panel
Control-panel walkaround ....................................................................................................................	8
Control-panel menus ............................................................................................................................	9
Use the menus .....................................................................................................................	9
Reports menu ....................................................................................................................	10
System setup menu ...........................................................................................................	11
Service menu .....................................................................................................................	14
Network config. menu ........................................................................................................	15
3 Software for Windows
Supported operating systems for Windows ........................................................................................	18
Supported printer drivers for Windows ...............................................................................................	19
HP Universal Print Driver (UPD) ........................................................................................................	20
UPD installation modes .....................................................................................................	20
Select the correct printer driver for Windows .....................................................................................	21
Priority for print settings ......................................................................................................................	22
Change printer-driver settings for Windows .......................................................................................	23
Install the Windows software ..............................................................................................................	24
Software installation types for Windows ............................................................................	24
Remove software for Windows ..........................................................................................	24
Supported utilities ...............................................................................................................................	25
HP Web Jetadmin ..............................................................................................................	25
Embedded Web server ......................................................................................................	25
HP ToolboxFX ...................................................................................................................	26
Other Windows components and utilities ...........................................................................	26

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4 Use the product with Macintosh
Software for Macintosh .......................................................................................................................	28
Supported operating systems for Macintosh .....................................................................	28
Supported printer drivers for Macintosh .............................................................................	28
Priority for print settings for Macintosh ..............................................................................	28
Change printer-driver settings for Macintosh .....................................................................	28
Supported utilities for Macintosh ........................................................................................	29
View embedded Web server using a Macintosh ...............................................	29
Use features in the Macintosh printer driver .......................................................................................	30
Create and use printing presets in Macintosh ...................................................................	30
Resize documents or print on a custom paper size ...........................................................	30
Print a cover page ..............................................................................................................	30
Use watermarks .................................................................................................................	31
Print multiple pages on one sheet of paper in Macintosh ..................................................	31
Print on both sides of the page (duplex printing) ...............................................................	31
Set the color options ..........................................................................................................	32
Use the Services menu ......................................................................................................	32
5 Connectivity
Supported network operating systems ...............................................................................................	34
Printer sharing disclaimer ..................................................................................................	34
USB connection ..................................................................................................................................	35
Supported network protocols ..............................................................................................................	36
Configure the product on the network ................................................................................................	38
Set up the product on the network .....................................................................................	38
View settings .....................................................................................................	38
Network configuration page ..............................................................	38
Configuration page ...........................................................................	38
IP address ..........................................................................................................................	39
Manual configuration .........................................................................................	39
Automatic configuration .....................................................................................	39
Show or hide the IP address on the control panel ............................................	40
Set automatic crossover ....................................................................................	40
Set network services .........................................................................................	40
Restore defaults (network settings) ...................................................................	41
TCP/IP ...............................................................................................................................	41
IP address .........................................................................................................	41
Configure IP parameters ...................................................................................	41
Dynamic Host Configuration Protocol (DHCP) .................................	41
BOOTP .............................................................................................	41
Subnets .............................................................................................................	42
Subnet mask .....................................................................................	42
Gateways ..........................................................................................................	42

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Default gateway ................................................................................	42
6 Paper and print media
Understand paper and print media use ..............................................................................................	44
Supported paper and print media sizes ..............................................................................................	45
Supported paper types and tray capacity ...........................................................................................	47
Special paper or print media guidelines .............................................................................................	49
Load paper and print media ...............................................................................................................	50
7 Print tasks
Cancel a print job ...............................................................................................................................	54
Cancel the current print job at the product control panel ...................................................	54
Cancel the current print job from the software program ....................................................	54
Use features in the Windows printer driver ........................................................................................	55
Open the printer driver .......................................................................................................	55
Use printing shortcuts ........................................................................................................	55
Set paper and quality options ............................................................................................	55
Set document effects .........................................................................................................	55
Set document finishing options ..........................................................................................	56
Obtain support and product-status information ..................................................................	56
Set advanced printing options ...........................................................................................	56
8 Color for Windows
Manage color ......................................................................................................................................	60
Automatic ...........................................................................................................................	60
Print in Grayscale ..............................................................................................................	60
Manual color adjustment ....................................................................................................	60
Manual color options .........................................................................................	60
Color themes .....................................................................................................................	61
Match colors .......................................................................................................................................	62
Match colors using the Microsoft Office Basic Colors palette ............................................	62
Match colors using the HP Basic Color Match tool ............................................................	62
Match colors using View Custom Colors ...........................................................................	63
Advanced color use ............................................................................................................................	64
HP ColorSphere toner .......................................................................................................	64
HP ImageREt 3600 ............................................................................................................	64
Media selection ..................................................................................................................	64
Color options ......................................................................................................................	64
Standard red-green-blue (sRGB) .......................................................................................	64
9 Manage and maintain
Information pages ...............................................................................................................................	68
HP ToolboxFX ....................................................................................................................................	69

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Open HP ToolboxFX ..........................................................................................................	69
Status .................................................................................................................................	70
Event log ...........................................................................................................	70
Alerts ..................................................................................................................................	71
Set up Status Alerts ..........................................................................................	71
Set up E-mail Alerts ..........................................................................................	71
Product information ............................................................................................................	71
Set password .....................................................................................................................	71
Help ...................................................................................................................................	72
Device Settings ..................................................................................................................	73
Device Information ............................................................................................	73
Paper Handling .................................................................................................	74
Printing ..............................................................................................................	74
PCL5c ...............................................................................................................	74
PostScript ..........................................................................................................	74
Print Quality .......................................................................................................	75
Print Density ......................................................................................................	75
Paper Types ......................................................................................................	75
System Setup ....................................................................................................	75
Save/Restore Settings ......................................................................................	75
Password ..........................................................................................................	75
Service ..............................................................................................................	76
Network Settings ................................................................................................................	76
Shop for Supplies ..............................................................................................................	76
Other Links ........................................................................................................................	76
Embedded Web server .......................................................................................................................	77
View the HP embedded Web server ..................................................................................	77
Embedded Web server sections ........................................................................................	78
Manage supplies ................................................................................................................................	80
Supplies life .......................................................................................................................	80
Print-cartridge storage .......................................................................................................	80
HP policy on non-HP print cartridges .................................................................................	80
HP fraud hotline and Web site ...........................................................................................	80
Print when cartridge has reached estimated end of life .....................................................	81
Replace print cartridges .....................................................................................................................	82
Memory and font DIMMs ....................................................................................................................	86
Product memory ................................................................................................................	86
Install memory and font DIMMs .........................................................................................	86
Enable memory ..................................................................................................................	90
Enable memory for Windows ............................................................................	90
Check DIMM installation ....................................................................................................	90
Clean the product ...............................................................................................................................	90
Firmware updates ...............................................................................................................................	91

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10 Solve problems
Basic troubleshooting checklist ..........................................................................................................	94
Factors that affect product performance ............................................................................	94
Control-panel and status-alert messages ...........................................................................................	95
Clear jams ........................................................................................................................................	101
Common causes of jams .................................................................................................	101
Jam locations ...................................................................................................................	102
Change Jam Recovery setting .........................................................................................	102
Clear jams in tray 1 ..........................................................................................................	102
Clear jams in tray 2 ..........................................................................................................	103
Clear jams in tray 3 ..........................................................................................................	104
Clear jams in fuser area ...................................................................................................	105
Clear jams in output bin ...................................................................................................	107
Clear jams in duplexer (duplexing models only) ..............................................................	107
Solve image-quality problems ..........................................................................................................	110
Identify and correct print defects ......................................................................................	110
Print-quality checklist ......................................................................................	110
General print quality issues .............................................................................	111
Solve issues with color documents .................................................................	115
Use HP ToolboxFX to troubleshoot print-quality problems ............................	117
Optimize and improve print quality ..................................................................	118
Calibrate the product .......................................................................................	118
Performance problems .....................................................................................................................	119
Product software problems ...............................................................................................................	120
Solve Macintosh problems ...............................................................................................................	121
Solve problems with Mac OS X .......................................................................................	121
Appendix A Supplies and accessories
Order supplies and accessories .......................................................................................................	125
Appendix B Service and support
Hewlett-Packard limited warranty statement ....................................................................................	128
Print cartridge limited warranty statement ........................................................................................	129
End User License Agreement ..........................................................................................................	130
Customer support .............................................................................................................................	132
Repack the product ..........................................................................................................................	133
Service information form ..................................................................................................................	134
Appendix C Specifications
Physical specifications .....................................................................................................................	136
Electrical specifications ....................................................................................................................	137
Acoustic emissions ...........................................................................................................................	138
Environmental specifications ............................................................................................................	138

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Appendix D Regulatory information
FCC regulations ...............................................................................................................................	140
Environmental product stewardship program ...................................................................................	141
Protecting the environment ..............................................................................................	141
Ozone production ............................................................................................................	141
Power consumption .........................................................................................................	141
Paper use ........................................................................................................................	141
Plastics ............................................................................................................................	141
HP LaserJet print supplies ...............................................................................................	141
Return and recycling instructions .....................................................................................	142
United States and Puerto Rico ........................................................................	142
Multiple returns (two to eight cartridges) ........................................	142
Single returns .................................................................................	142
Shipping ..........................................................................................	142
Non-US returns ...............................................................................................	142
Paper ...............................................................................................................................	142
Material restrictions ..........................................................................................................	142
Disposal of waste equipment by users in private households in the European
Union ...............................................................................................................................	143
Material Safety Data Sheet (MSDS) ................................................................................	143
For more information .......................................................................................................	143
Declaration of conformity ..................................................................................................................	144
Country/region specific statements ..................................................................................................	145
Laser safety .....................................................................................................................	145
Canadian DOC regulations ..............................................................................................	145
VCCI statement (Japan) ..................................................................................................	145
Power cord statement (Japan) .........................................................................................	145
EMI statement (Korea) .....................................................................................................	145
Laser statement for Finland .............................................................................................	146
Substances Table (China) ...............................................................................................	147
Index .................................................................................................................................................................	149

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1 Product basics

●Product comparison

●Product features

●Walkaround

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1

Product comparison

HP Color LaserJet CP2020 Series Printer

●Prints up to 21 pages per minute (ppm) on letter-size media.

●50-sheet multipurpose tray (tray 1) and 250-sheet input tray (tray 2)

●Optional 250-sheet input tray (tray 3) (standard on HP Color LaserJet CP2020x)

●Hi-Speed universal serial bus (USB) 2.0 port

●Built-in networking to connect to 10Base-T/100Base-TX networks (HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x)

●Automatic duplexer (HP Color LaserJet CP2020dn and HP Color LaserJet CP2020x)

Product features

Print	●	Prints up to 21 pages per minute (ppm) on letter-size media.
	● Prints at 600 dots per inch (dpi).
	● Includes adjustable settings to optimize print quality.
	● The print cartridges use HP ColorSphere toner. For information about the number of pages
		the cartridges can print, see www.hp.com/go/pageyield. Actual yield depends on specific
		use.
	● Offers automatic duplexing (HP Color LaserJet CP2020dn and HP Color LaserJet
		CP2020x only).
Memory	●	Includes 128-megabyte (MB) random-access memory (RAM).
Supported operating	●	Windows 2000
systems	●	Windows XP Home/Professional
	● Windows Server 2003 (32-bit only)
	●	Windows Vista
	● Mac OS X V10.28 and later
Paper handling	●	Tray 1 (multipurpose tray) holds up to 50 sheets of print media or 10 envelopes.
	● Tray 2 holds up to 250 sheets of print media.
	● Optional Tray 3 holds up to 250 sheets of print media.
	● Output bin holds up to 125 sheets of print media.
Printer driver features	●	ImageREt 3600 produces 3600 dpi print quality for fast, high-quality printing of business
		text and graphics.
Interface connections	●	Includes a Hi-Speed USB 2.0 port
	● Built-in networking to connect to 10Base-T/100Base-TX networks.
Environmental features	●	To determine the ENERGY STAR® qualification status for this product see the Product
		Data Sheet or Specifications Sheet.

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Economical printing	● Provides N-up printing (printing more than one page on a sheet).
	● The printer driver provides the option to manually print on both sides.
Supplies	● Uses print cartridges with HP ColorSphere toner.
Accessibility	● Online user guide is compatible with text screen-readers.
	● Print cartridges can be installed and removed by using one hand.
	● All doors and covers can be opened by using one hand.

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Walkaround

Front and side view

1	Output bin (holds 125 sheets of standard paper)
2	Legal-output extension
3	Front door (provides access to the print cartridges)
4	Tray 1 (multipurpose tray)
5	Tray 2 (holds 250 sheets of standard paper and provides jam access)
6	Optional tray 3 (holds 250 sheets of standard paper)
7	Power switch
8	Control panel
9	DIMM door (for adding additional memory)

Back view

1Hi-Speed USB 2.0 port and network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x models only.)

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2Power connection

3Rear door (for jam access)

Model and serial numbers

The model number and serial number are listed on an identification label located inside the front door.

The label contains information about the country/region of origin and the revision level, manufacturing date, production code, and production number of the product. The label also contains power rating and regulatory information.

	S		ProductN
	CNerial			o.
P	CNBRBR2No.			Q3948
	roduiProductt of	212123CNBB		M
	du J	J 3447		123456
	apoapann		7

	H
B	113EW
USAOISE1,1IDCLHEINTT-PA
		AHODENCKA
		220-	83BL RD
			714VD.
JanManuf50/60 H240Vz,
	uary	actured3,	2.~AC
			5A	(2,5A)
		2007

RNu	é	é
egulamero
	toryregMolem
		delentaireN
		um	du
			berBm
			OISodeéle
			B-04
			05-00

SITE:BOI >PET<

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2 Control panel

●Control-panel walkaround

●Control-panel menus

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7

Control-panel walkaround

The product has the following items on the control panel.

!

1Control-panel display: The display provides information about the product. Use the menus on the display to establish product settings.

2Back arrow () button: Use this button for the following actions:

●Exit the control-panel menus.

●Scroll back to a previous menu in a submenu list.

●Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).

3Left arrow () button: Use this button to navigate through the menus or to decrease a value that appears on the display.

4OK button: Press the OK button for the following actions:

●Open the control-panel menus.

●Open a submenu displayed on the control-panel display.

●Select a menu item.

●Clear some errors.

●Begin a print job in response to a control-panel prompt (for example, when the message [OK] to print appears on the control-panel display).

5Right arrow () button: Use this button to navigate through the menus or to increase a value that appears on the display.

6Cancel Job (X) button: Press this button to cancel a print job whenever the attention light is blinking or to exit the controlpanel menus.

7Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print data.

8Attention light (amber): The Attention light blinks when the product requires user attention.

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Control-panel menus

Use the menus

1.Press OK to open the menus.

2.Press the Left arrow () or Right arrow () button to navigate through the listings.

3.Press OK to select the appropriate option. An asterisk (*) appears next to the active selection.

4.Press the Back arrow () button to scroll back through the submenus.

5.Press X to exit the menu without saving any changes.

The sections that follow describe the options for each of the main menus:

●Reports menu on page 10

●System setup menu on page 11

●Network config. menu on page 15

●Service menu on page 14

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Reports menu

Use the Reports menu to print reports that provide information about the product.

Menu item	Description
Demo page	Prints a color page that demonstrates print quality.
Menu structure	Prints a map of the control-panel-menu layout.
Config report	Prints a list of all the product settings. Includes network information when the product
	is connected to a network.
Supplies status	Prints the status for each print cartridge, including the following information:
	●	Approximate pages remaining
	● Approximate percentage of cartridge life remaining for each color
	●	Part number
	● Number of pages printed
Network report	Prints a list of all product network settings
Usage page	Prints a page that lists PCL pages, PCL 6 pages, HP postscript level 3 emulation
	pages, pages that were jammed or mispicked in the product, monochrome (black
	and white) or color pages; and reports the page count
PCL font list	Prints a list of all the PCL fonts that are installed.
PS font list	Prints a list of all the PostScript (PS) fonts that are installed
PCL6 font list	Prints a list of all the PCL6 fonts that are installed
Color usage log	Prints a report that shows the user name, application name, and color usage
	information on a job-by-job basis
Service page	Prints the service report
Diagnostics page	Prints the calibration and color diagnostics pages

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System setup menu

Use this menu to establish basic product settings. The System setup menu has several sub-menus. Each is described in the following table.

Menu item	Sub-menu item	Sub-menu item	Description
Language			Select the language for the control-panel
			display messages and the product
			reports.

Paper setup	Def. paper size	Letter
		A4
		Legal

Select the size for printing internal reports or any print job that does not specify a size.

	Def. paper type	A list of available media	Select the media type for printing internal
		types appears.	reports or any print job that does not
			specify a type.
	Tray 1	Paper size	Select the default size and type for tray 1
		Paper type	from the list of available sizes and types.
	Tray 2	Paper size	Select the default size and type for tray 2
		Paper type	from the list of available sizes and types.
	Tray 3	Paper size	If optional tray 3 is installed, select the
		Paper type	default size and type for tray 3 from the
			list of available sizes and types.
	Paper out action	Wait forever	Select how the product should react
		Override	when a print job requires a size or type
			that is not available or when a specified
		Cancel	tray is empty.
			Select Wait forever to make the product
			wait until you load the correct media and
			press OK. This is the default setting.
			Select Override to print on a different
			size or type after a specified delay.
			Select Cancel to automatically cancel
			the print job after a specified delay.
			If you select either Override or Cancel,
			the control panel prompts you to specify
			the number of seconds to delay. Press
			the Right arrow ( ) button to increase
			the time, up to 3600 seconds. Press the
			Left arrow ( ) button to decrease the
			time.
Print quality	Restrict color	Enable color	Select Enable color to allow the job to
		Disable color	print in monochrome (black and white) or
			color depending on the job. This is the
			default setting.
			Select Disable color to disable color
			printing. All jobs will print in monochrome
			(black and white). Some internal pages
			will still print in color.

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Menu item	Sub-menu item	Sub-menu item	Description
	Calibrate color	After power on	After power on: Select how soon the
		Calibrate now	product should calibrate after you turn it
			on. The default setting is 15 minutes.
			Calibrate now: Makes the product
			perform a calibration immediately. If a job
			is processing, the product calibrates after
			the job is complete. If an error message
			is displayed, you must clear the error
			first.
	Cartridge low	(1-20)	The percentage threshold determines
			when the product begins reporting low
			toner. The message is either reported on
			the control-panel display or using the
			toner LED, if it exists.
	Replace supplies	Override out	Override out: If the product determines
		Stop at out	that a print cartridge has reached the end
			of its estimated life, select this setting to
			continue printing. Using this option will
			eventually result in unacceptable print
			quality. Consider having a replacement
			cartridge available for when the print
			quality becomes unacceptable.
			Stop at out: If the product determines
			that a print cartridge has reached the end
			of its estimated life, select this setting to
			stop printing. This is the default setting.
			Printing beyond this point is possible
			using Override out. The supply does not
			need to be replaced now unless the print
			quality is no longer acceptable.
			Information about the remaining toner is
			not available when printing in Override
			out mode.
			Once an HP supply has reached the end
			of its estimated life, HP's Premium
			Protection Warranty on that supply has
			ended. For Warranty information, see
			Print cartridge limited warranty
			statement on page 129.
	Color Supply Out	Stop Printing (default)	Stop Printing: If the product determines
		Continue Black	that a color cartridge has reached its
			estimated end of life, it stops printing.
			This is the default setting.
			Continue Black: If the product
			determines that a color cartridge has
			reached the end of its estimated life,
			continue printing using black only.
	Adjust Alignment	Print Test Page	Print Test Page: Print a test page that
		Adjust Tray <X>	tests printer alignment.
			Adjust Tray <X>: Adjust the alignment
			of the specified tray.
Display contrast	Lightest		Select the level of contrast for the
			display. The default setting is Medium.

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Menu item	Sub-menu item	Sub-menu item	Description

Lighter

Medium

Darker

Darkest

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Service menu

Use this menu to restore default settings, clean the product, and activate special modes that affect print output.

Menu item	Sub-menu item	Description
Cleaning mode		Use this option to clean the product if you see toner specks or
		other marks on the printed output. The cleaning process
		removes dust and excess toner from the paper path.
		When you select this item, the product prompts you to load
		plain paper in tray 1 and then press OK to start the cleaning
		process. Wait until the process is complete. Discard the page
		that prints.
PowerSave		Sets how long the product remains idle before it enters
		PowerSave mode. The product automatically exits
		PowerSave mode when you send a print job or press a control-
		panel button.
		The default setting is 15 minutes.
USB speed	High	Sets the USB speed to High or Full. For the product to actually
	Full	operate at high speed, it must have high speed enabled and
		be connected to an EHCI host controller that is also operating
		at high speed. This menu item also does not reflect the current
		operating speed of the product.
		The default setting is High.
Less paper curl	Off	If printed pages are consistently curled, use this option to set
	On	the product to a mode that reduces curl.
		The default setting is Off.
Archive print	Off	If you are printing pages that will be stored for a long time, use
	On	this option to set the product to a mode that reduces toner
		smearing and dusting.
		The default setting is Off.
Restore defaults	Yes	Sets all customized settings to the factory default values.
	No

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Network config. menu

Use this menu to establish network configuration settings.

Menu item	Sub-menu item	Description
TCP/IP config	Automatic	Select Automatic to automatically configure all the
	Manual	TCP/IP settings.
		Select Manual to manually configure the IP address,
		subnet mask, and default gateway.
		The default setting is Automatic.
Auto crossover	On	This item is used when you are connecting the
	Off	product directly to a personal computer using an
		Ethernet cable (you might have to set this to On or
		Off depending on the computer being used).
		The default setting is On.
Network services	IPv4	This item is used by the network administrator to limit
	IPv6	the network services available on this product.
		On
	DHCPv6
		Off
		The default setting for all items is On.
Show IP address	No	No: The product IP address will not appear on the
	Yes	control-panel display.
		Yes: The product IP address will appear on the
		control-panel display, alternating between supplies
		information and the IP address of the device. The IP
		address will not be displayed if an error condition
		exits.
		The default setting is No.
Link speed	Automatic (default)	Sets the link speed manually if needed.
	10T Full	After setting the link speed, the product automatically
	10T Half	restarts.
	100TX Full
	100TX Half
Restore defaults		Press OK to restore the network configuration
		settings to the default values.

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3 Software for Windows

●Supported operating systems for Windows

●Supported printer drivers for Windows

●HP Universal Print Driver (UPD)

●Select the correct printer driver for Windows

●Priority for print settings

●Change printer-driver settings for Windows

●Install the Windows software

●Supported utilities

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Supported operating systems for Windows

The product supports the following Windows operating systems:

●Windows XP (32-bit and 64-bit)

●Windows Server 2003 (32-bit and 64-bit)

●Windows 2000

●Windows Vista

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Supported printer drivers for Windows

●PCL 6

●HP postscript level 3 emulation

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

NOTE: The Postscript driver that supports this product is the Postscript version of the HP Universal Print Driver (UPD) for Windows. It installs and operates in the same manner as previous versions of Postscript drivers, and it does not require any special configuration. For more information about the UPD, see www.hp.com/go/upd.

ENWW	Supported printer drivers for Windows 19

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.

For more information, go to www.hp.com/go/upd.

UPD installation modes

Traditional mode	● Use this mode if you are installing the driver from a CD for a single computer.
	● When installed with this mode, UPD operates like traditional printer drivers.
	● If you use this mode, you must install UPD separately for each computer.
Dynamic mode	● Use this mode if you are installing the driver for a mobile computer, so you can
	discover and print to HP products in any location.
	● Use this mode if you are installing UPD for a workgroup.
	● To use this mode, download UPD from the Internet. See www.hp.com/go/
	upd.

20 Chapter 3 Software for Windows

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