HP Color LaserJet 1500, Color LaserJet 2500 Service Manual

0 (0)

hp color LaserJet 1500 2500 series

service

Company

Part number Q2488-90901 Edition 1, 1/2003

Printed in USA

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.”

Trademark Credits

Adobe®, Acrobat®, PostScript™, and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/regions.

Netscape™ and Netscape Navigator™ are U.S. trademarks of Netscape Communications Corporation.

Microsoft®, Windows®, Windows NT®, and MS-DOS® are U.S. registered trademarks of Microsoft Corporation.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

UNIX® is a registered trademark of The Open Group.

ENERGY STAR® is a U.S. registered service mark of the U.S. Environmental Protection Agency.

Safety Information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1.Read and understand all instructions in the user guide.

2.Observe all warnings and instructions marked on the product.

3.Use only a grounded electrical outlet when connecting

HP LaserJet 1500/ 2500 series printers to a

power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

4.Do not touch the contacts on the end of any of the sockets on

HP LaserJet 1500/ 2500 series printers. Replace damaged cords immediately.

5.Unplug this product from wall outlets before cleaning.

6.Do not install or use this product near water or when you are wet.

7.Install the product securely on a stable surface.

8.Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged.

9.If the product does not operate normally, see the online user guide.

10.Refer all servicing questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

Hewlett-Packard Company

11311 Chinden Boulevard

Boise, Idaho 83714 U.S.A.

1 Product Information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 HP color LaserJet 1500 series printer features and configurations . . . . . . . . . . . . . . . . . . . . 16 HP color LaserJet 2500 series printer features and configurations . . . . . . . . . . . . . . . . . . . . 17 Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printer overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 HP color LaserJet 1500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 HP color LaserJet 2500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Warranty statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 HP color LaserJet 1500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 HP color LaserJet 2500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Limited warranty for the print cartridges and imaging drum . . . . . . . . . . . . . . . . . . . . . . . . . .28 Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

HP color LaserJet 1500 series printer

declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 HP color LaserJet 2500 series printer

declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Canadian DOC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Finnish laser statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

2 Installation and operation

Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 HP color LaserJet 1500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 HP color LaserJet 2500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Understanding supplies status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Understanding printer status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Selecting media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Supported print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Printer output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Top output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Rear output door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Contents 3

Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Loading tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Loading optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Loading optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Using the embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Networking tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Other links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using Printer Status and Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 HP color LaserJet 1500 series printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 HP color LaserJet 2500 series printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

3 Maintenance
Life expectancies of supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	54
User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Replacing the pickup roller and separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Replacing the separation pad in optional tray 2 or in optional tray 3 . . . . . . . . . . . . . . . . . . .	59
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	61
Cleaning the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	61
Calibrating the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	62
Managing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	63
Supplies life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	63
Checking and ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	63
Storing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
Replacing and recycling supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	65
HP policy for non-HP supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	65
HP fraud hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	66

4 Theory of operation

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Basic sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Pickup and feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Photosensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Solenoid and clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Printed circuit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Image-formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Image-formation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Latent-image-formation stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Developing stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Transfer stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Fusing stage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Print cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Imaging-drum E-label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

4	Q2488-90901

5 Removal and replacement

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Removal and replacement strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Before performing service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Pre-service procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Parts removal order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Removal and replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Imaging drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Jetdirect card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Fuser cover (and fuser). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Rightand left-side covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 On-off switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Interface cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Formatter assemblies—HP color LaserJet 1500 series printers. . . . . . . . . . . . . . . . . . . . . .107 Formatter assemblies—HP color LaserJet 2500 series printers. . . . . . . . . . . . . . . . . . . . . .111 Fuser motor (J702) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Dc controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Optional tray 2 (250-sheet tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Carousel motor (J704) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Front lower cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Top door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Air duct and fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 Laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 Front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Density sensor and top-of-page sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 E-label reader (for imaging-drum E-labels) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Tray 1 (multipurpose tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Tray 1 separation pad assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Waste-toner sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Top plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Print-cartridge carousel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Registration-roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Toner-catch tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Transfer-roller plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Feed-drive shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 ECU pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Sub-high-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 High-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 Low-voltage PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Paper-top sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Fuser-wrap sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165 250-sheet feeder pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 250-sheet feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 250-sheet feeder PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 500-sheet feeder pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 500-sheet feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 500-sheet feeder motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

6 Troubleshooting

Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Control panel light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Supplies Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Printer Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Attention with Ability to Continue secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Accessory error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Service error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Solving image-quality problems (all print jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Solving image-quality problems (color print jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Resolving problems that generated messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Messages for both Windows and Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Messages for Windows only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Resolving problems that did not generate messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Solving general printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Solving PostScript (PS) errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Solving common Macintosh problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Manually rotating the print-cartridge carousel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Functional checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 High-voltage power-supply check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Paper-path check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Service mode functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Cold reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 NVRAM initializer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Using PJL commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Demo page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Supplies Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 General timing charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Locations of connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Dc controller connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Main wiring diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 The HP Color LaserJet 1500 Series Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 The HP Color LaserJet 2500 Series Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

6	Q2488-90901

7 Parts and diagrams

Ordering parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Related documentation and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

How to use the parts lists and diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246 Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Printer (without optional trays) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Internal components (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Internal components (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Middle frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Rotary (carousel) assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Center frame assembly—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Internal components—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Media tray—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 2 Alphabetical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284 Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Index

8	Q2488-90901

Figures

Figure 1. Front and left-side view—HP color LaserJet 1500 series printers . . . . . . . . . . . . .24 Figure 2. Back and right-side view—HP color LaserJet 1500 series printers . . . . . . . . . . . . 24 Figure 3. Front and left-side view—HP color LaserJet 2500 series printers . . . . . . . . . . . . .25 Figure 4. Back and right-side view—HP color LaserJet 2500 series printers . . . . . . . . . . . . 25 Figure 5. Space required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Figure 6. HP color LaserJet 1500 series printer interface port. . . . . . . . . . . . . . . . . . . . . . . . 35 Figure 7. HP color LaserJet 2500 series printer interface ports. . . . . . . . . . . . . . . . . . . . . . . 36 Figure 8. Control panel lights and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Figure 9. Standard and optional input trays—HP color LaserJet 1500 series printers . . . . .40 Figure 10. Standard and optional input trays—HP color LaserJet 2500 series printers . . . . .41 Figure 11. Printer output paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Figure 12. Toner specks and smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Figure 13. Loading the cleaning page in tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Figure 14. Cross-section of the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Figure 15. Engine control system (includes the basic configuration of the printer) . . . . . . . . . 69 Figure 16. Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Figure 17. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Figure 18. Laser/scanner system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Figure 19. Pickup and feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Figure 20. Optional tray 2 (250-sheet paper tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Figure 21. Photosensors and switches (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Figure 22. Photosensors and switches (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Figure 23. Solenoid and clutches (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Figure 24. Solenoid and clutches (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Figure 25. Printed circuit assemblies (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Figure 26. Printed circuit assemblies (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Figure 27. Image-formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Figure 28. Image-formation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Figure 29. Step 1: primary charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Figure 30. Step 2: laser-beam exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Figure 31. Developing block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Figure 32. Step 3: developing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Figure 33. Step 4: primary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Figure 34. Step 5: secondary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Figure 35. Step 6: separation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Figure 36. Step 7: fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Figure 37. Step 8: roller charging (auxiliary transfer belt cleaning roller). . . . . . . . . . . . . . . . .87 Figure 38. Step 9: roller charging (transfer belt cleaning roller) . . . . . . . . . . . . . . . . . . . . . . . . 88 Figure 39. Step 10: transfer belt cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Figure 40. Step 11: drum cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Figure 41. Print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Figure 42. Print-cartridge E-label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Figure 43. Removing the fuser cover (and fuser). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Figure 44. Removing the right-side cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Figure 45. Removing the right-side cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Figure 46. Removing the control panel (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Figure 47. Removing the control panel (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Figure 48. Removing the on-off switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Figure 49. Removing the interface cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Figure 50. Removing the formatter cage—HP color LaserJet 1500 series printers (1 of 2) .107 Figure 51. Removing the formatter cage—HP color LaserJet 1500 series printers (2 of 2) .108 Figure 52. Removing the formatter—HP color LaserJet 1500 series printers (1 of 2) . . . . . .109

Contents 9

Figure 53. Removing the formatter—HP color LaserJet 1500 series printers (2 of 2) . . . . . 110 Figure 54. Formatter clips—HP color LaserJet 1500 series printers . . . . . . . . . . . . . . . . . . 110 Figure 55. Removing the formatter cage—HP color LaserJet 2500 series printers (1 of 2) . 111 Figure 56. Removing the formatter cage—HP color LaserJet 2500 series printers (2 of 2) . 112 Figure 57. Removing the formatter—HP color LaserJet 2500 series printers (1 of 2) . . . . . 113 Figure 58. Removing the formatter—HP color LaserJet 2500 series printers (2 of 2) . . . . . 114 Figure 59. Removing the fuser motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Figure 60. Removing the dc controller (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Figure 61. Removing the dc controller (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Figure 62. Removing optional tray 2 (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Figure 63. Removing optional tray 2 (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Figure 64. Removing the carousel motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Figure 65. Removing the front lower cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Figure 66. Removing the back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Figure 67. Removing the top cover (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Figure 68. Removing the top cover (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Figure 69. Reinstalling the top cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Figure 70. Removing the top door (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Figure 71. Removing the top door (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Figure 72. Removing the air duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Figure 73. Removing the laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Figure 74. Reinstalling the top output bin cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Figure 75. Removing the front cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Figure 76. Removing the density sensor cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Figure 77. Removing the density sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Figure 78. Removing the E-label reader (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Figure 79. Removing the E-label reader (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Figure 80. Removing tray 1 (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Figure 81. Removing tray 1 (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Figure 82. Removing the tray 1 separation pad assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Figure 83. Removing the gear assembly (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Figure 84. Removing the gear assembly (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Figure 85. Removing the waste-toner sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Figure 86. Removing the rotary-drive assembly (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Figure 87. Removing the rotary-drive assembly (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Figure 88. Removing the rotary-drive assembly (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Figure 89. Removing the top plate (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Figure 90. Removing the top plate (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Figure 91. Removing the top plate (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Figure 92. Removing the print-cartridge carousel (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Figure 93. Removing the print-cartridge carousel (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Figure 94. Removing the print-cartridge carousel (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Figure 95. Reinstalling the print-cartridge carousel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Figure 96. Removing the registration-roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Figure 97. Removing the toner-catch tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Figure 98. Removing the transfer-roller plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Figure 99. Removing the transfer roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Figure 100. Removing the feed-drive shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Figure 101. Removing the ECU pan (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Figure 102. Removing the ECU pan (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Figure 103. ECU connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Figure 104. Removing the sub-high-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . 160 Figure 105. Removing the high-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Figure 106. Removing the low-voltage PCA (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Figure 107. Removing the low-voltage PCA (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Figure 108. Removing the paper-top sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Figure 109. Removing the fuser wrap sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Figure 110. Removing the 250-sheet feeder pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Figure 111. Removing the 250-sheet feeder cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

10	Q2488-90901

Figure 112. Removing the 250-sheet feeder PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Figure 113. Removing the 500-sheet feeder pickup roller (1 of 2). . . . . . . . . . . . . . . . . . . . . .169 Figure 114. Removing the 500-sheet feeder pickup roller (2 of 2). . . . . . . . . . . . . . . . . . . . . .170 Figure 115. Removing the 500-sheet feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 Figure 116. Removing the 500-sheet feeder motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Figure 117. Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Figure 118. Manually rotating the print-cartridge carousel (guide installed) . . . . . . . . . . . . . .216 Figure 119. Manually rotating the print-cartridge carousel (no guide installed) . . . . . . . . . . . .217 Figure 120. Location of the engine-test switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218 Figure 121. Print cartridge high-voltage connection points . . . . . . . . . . . . . . . . . . . . . . . . . . .219 Figure 122. Overriding SW301 and the laser/scanner switch . . . . . . . . . . . . . . . . . . . . . . . . .220 Figure 123. Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Figure 124. General timing chart—WAIT period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Figure 125. General timing chart—one page, full-color, normal speed . . . . . . . . . . . . . . . . . .229 Figure 126. General timing chart—one page, full-color, half speed. . . . . . . . . . . . . . . . . . . . .230 Figure 127. Locations of printer connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 Figure 128. Locations of printer connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 Figure 129. Locations of printer connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 Figure 130. Locations of 250-sheet tray connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 Figure 131. Locations of 500-sheet tray connectors (HP color LaserJet 2500 only) . . . . . . . .233 Figure 132. Dc controller connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234 Figure 133. Main wiring (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235 Figure 134. Main wiring (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236 Figure 135. Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Figure 136. Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 Figure 137. Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Figure 138. Internal components (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Figure 139. Internal components (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Figure 140. Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 Figure 141. Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Figure 142. Middle frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Figure 143. Rotary (carousel) assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Figure 144. Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Figure 145. Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 Figure 146. Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 Figure 147. PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Figure 148. Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Figure 149. Center frame assembly—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Figure 150. Media tray—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 Figure 151. Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Figure 152. Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Figure 153. Internal components—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Figure 154. Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Figure 155. Media tray—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

12	Q2488-90901

Tables

Table 1. Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Table 2. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Table 3. Consumables specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Table 4. Electrical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Table 5. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Table 6. Acoustic emissions (declared per ISO 9296) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Table 7. Tray 1 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 8. Optional tray 2 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 9. Optional tray 3 specifications (HP LaserJet 2500 series printers only). . . . . . . . . . 23 Table 10. Supplies-status messages and actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Table 11. Printer-status messages and actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Table 12. Input tray configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Table 13. Input tray configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Table 14. Supported sizes and types of print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Table 15. Life expectancies of supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Table 16. Basic sequence of operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Table 17. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Table 18. Photosensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Table 19. Solenoid and clutches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Table 20. Printed circuit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Table 21. Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Table 22. Control panel lights legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Table 23. Supplies Status light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Table 24. Printer Status light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186 Table 25. Attention with Ability to Continue secondary messages . . . . . . . . . . . . . . . . . . . .189 Table 26. Accessory error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191 Table 27. Service error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193 Table 28. Solving general printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Table 29. Technical support websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Table 30. Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Table 31. Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Table 32. Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251 Table 33. Internal components (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253 Table 34. Internal components (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 Table 35. Formatter assemblies (not pictured) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 Table 36. Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Table 37. Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Table 38. Middle frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 Table 39. Rotary assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Table 40. Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 Table 41. Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 Table 42. Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 Table 43. PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Table 44. Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271 Table 45. Center frame assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 Table 46. Media tray—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Table 47. Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Table 48. Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 Table 49. Internal components—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Contents 13

Table 50. Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281 Table 51. Media tray—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283 Table 52. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284 Table 53. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

14	Q2488-90901

1 Product Information

Chapter contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP color LaserJet 1500 series printer features and configurations . . . . . 16

HP color LaserJet 2500 series printer features and configurations . . . . . 17

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

HP color LaserJet 1500 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

HP color LaserJet 2500 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Warranty statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

HP color LaserJet 1500 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

HP color LaserJet 2500 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Limited warranty for the print cartridges and imaging drum . . . . . . . . . . . 28

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

HP color LaserJet 1500 series printer declaration of conformity . . . . . . . 29

HP color LaserJet 2500 series printer declaration of conformity . . . . . . . 30

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Canadian DOC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Finnish laser statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

1 Product Information 15

Introduction

HP color LaserJet 1500 series printer features and configurations

The HP color LaserJet 1500 series printer is a four-color laser printer that prints at 16 pages per minute (ppm) in black, and 4 ppm in color.

●Trays—The printer comes with a multipurpose tray (tray 1) that holds up to 125 sheets of various print media or 10 envelopes. The HP color LaserJet 1500L printer is compatible with a 250-sheet tray (optional tray 2) for standard sizes of paper. HP color LaserJet 1500 printer comes with both tray 1 and tray 2.

●Connectivity—The printer provides a HI-SPEED universal serial bus (USB) port for connectivity.

●Memory—The printer contains 16 MB RAM, which cannot be expanded.

HP color LaserJet 1500L printer

The HP color LaserJet 1500L printer comes with tray 1 (multipurpose tray), and accepts the optional tray 2.

HP color LaserJet 1500 printer

The HP color LaserJet 1500 printer comes with tray 1 and tray 2.

Note	Because tray 2 is not included with both models, it is referred to as optional tray 2 in this
	documentation.

16 Product Information

Q2488-90901

HP color LaserJet 2500 series printer features and configurations

The HP color LaserJet 2500 series printer is a four-color laser printer that prints at 16 pages per minute (ppm) in black, and 4 ppm in color.

●Trays—The printer comes with a multipurpose tray (tray 1) that holds up to 125 sheets of various print media or 10 envelopes. The HP color LaserJet 2500L is compatible with a 250sheet tray (optional tray 2) for standard sizes of paper and a 500-sheet tray (optional tray 3) for A4 and letter sizes. (Optional tray 2 must be installed in order to install optional tray 3.)

●Connectivity—The printer provides parallel and USB ports for connectivity. The printer also contains an EIO slot for installing an optional HP Jetdirect print server.

Note	The parallel and USB ports cannot be connected at the same time.

●Memory—The printer contains three DIMM slots. The standard 64-MB RAM DIMM resides in one of the slots. The printer memory can be expanded to a total of 256 MB using 32-, 64-, or 128-MB RAM DIMMs. A language font DIMM can be installed in one of the DIMM slots.

HP color LaserJet 2500L printer

The HP color LaserJet 2500L printer comes with tray 1 (multipurpose tray), and accepts optional trays 2 and 3.

HP color LaserJet 2500 printer

The HP color LaserJet 2500 printer comes with tray 1 and tray 2, and accepts optional tray 3.

HP color LaserJet 2500n printer

● The HP color LaserJet 2500n printer comes with tray 1 and tray 2, and accepts optional tray 3.

●The printer comes with an HP Jetdirect 615n print server card for connecting to a

10/100Base-T network.

HP color LaserJet 2500tn printer

● The HP color LaserJet 2500tn printer comes with tray 1, tray 2, and tray 3.

● The printer comes with an HP Jetdirect 615n print server card for connecting to a 10/100Base-T network.

Note	Because tray 2 and tray 3 are not included with all models, they are referred to as optional tray 2
	and optional tray 3 in this documentation.

ENWW	1 Product Information 17

Product specifications

Table 1. Product features

Category	HP color LaserJet 1500 series printer
	feature

HP color LaserJet 2500 series printer feature

Color printing	●	Prints in color using the four process colors:	●	Prints in color using the four process colors:
		cyan, magenta, yellow, and black.		cyan, magenta, yellow, and black.

Fast print speed	●	Prints letter-size paper at 16 ppm for black or	●	Prints letter-size paper at 16 ppm for black or
		4 ppm for color.		4 ppm for color.

Excellent print quality ●

●

True 600-by-600 dpi text and graphics.

ImageREt 2400 provides 2400-dpi color laser print quality through a multilevel printing process.

Adjustable settings to optimize print quality.

The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics.

●

True 600-by-600 dpi text and graphics.

ImageREt 2400 provides 2400-dpi color laser print quality through a multilevel printing process.

Adjustable settings to optimize print quality.

The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics.

Ease of use	●	Few supplies to order. Supplies are easy to
		install.
	●	Convenient access to printer information and
		settings using software tools
		(HP color LaserJet 1500 Series Toolbox).

●Few supplies to order. Supplies are easy to install.

●Convenient access to printer information and settings using software tools

(HP color LaserJet 2500 Series Toolbox, embedded Web server, Printer Status and Alerts).

Expandability	● Optional tray 2 is included with the
	HP color LaserJet 1500 printer and is
	compatible with the
	HP color LaserJet 1500L model. This 250-sheet
	tray for standard paper sizes reduces the
	frequency with which you have to add paper to
	the printer. Only one 250-sheet tray can be
	installed on the printer.
	● Optional external HP Jetdirect print server for
	connecting to a network.

●Optional tray 2 is included with the 2500, 2500n, and 2500tn models and is compatible with the 2500L model. This 250-sheet tray for standard paper sizes reduces the frequency with which you have to add paper to the printer. Only one 250-sheet tray can be installed on the printer.

●Optional tray 3 is included with the 2500tn model and is compatible with the 2500L, 2500, and 2500n models. This 500-sheet tray for letterand A4-size paper reduces the frequency with which you have to add paper to the printer. Only one 500-sheet tray can be installed on the printer.

NOTE: Optional tray 2 must be installed in order to install optional tray 3.

●Optional HP Jetdirect print server card for connecting to a network. Included with the 2500n and 2500tn models; compatible with the 2500L and 2500 models.

●Two additional DIMM slots for adding memory and fonts.

NOTE: The printer has three DIMM slots, but the first slot (the slot on the left) might contain a flash DIMM.

18 Product Information

Q2488-90901

Table 1. Product features (continued)

Category	HP color LaserJet 1500 series printer
	feature

HP color LaserJet 2500 series printer feature

Flexible paper	●	Adjustable tray 1 for letterhead, envelopes,	● Adjustable tray 1 for letterhead, envelopes,
handling		labels, transparencies, custom-sized media,	labels, transparencies, custom-sized media,
		postcards, and heavy paper.	postcards, and heavy paper.
	● Optional tray 2 for standard-size paper.		● Optional tray 2 for standard-size paper.
	● One 125-sheet output bin (top output bin).		● Optional tray 3 for letterand A4-size paper.
		Select the top output bin (face-down bin) for	● One 125-sheet output bin (top output bin).
		most jobs, including transparencies.	Select the top output bin (face-down bin) for
		NOTE: HP color LaserJet 1500 series printers	most jobs, including transparencies.
		NOTE: HP color LaserJet 1500 series printers
		do not print in color on transparencies.	NOTE: HP color LaserJet 2500 series printers
			do not print in color on transparencies.
	● One rear output door. Use the rear output door
		(face-up) for jobs on heavy paper, light paper, or	● One rear output door. Use the rear output door
		special print media, excluding transparencies.	(face-up) for jobs on heavy paper, light paper, or
	●	Straight-through paper path available from tray 1	special print media, excluding transparencies.
		to the rear output door.	● Straight-through paper path available from tray 1
	● Manual duplexing. See the		to the rear output door.
		HP Color LaserJet 1500 Series Printer User	● Manual duplexing. See the
		Guide for more information.	HP Color LaserJet 2500 Series Printer User
			Guide for more information.

Printer control			● Fast printing performance, built-in Intellifont and
language (PCL)			TrueType™ scaling technologies, built-in HP-GL/
printer language and			2 vector graphics, and advanced imaging
fonts			capabilities are benefits of the PCL 5 and PCL 6
			printer languages. PCL 5 and PCL 6 also
			include 45 scalable TrueType fonts and one
			bitmapped line printer (LP) font. PCL 5 and
			PCL 6 printer languages also included.

PostScript® (PS) 3			● PostScript (PS) 3 emulation with 35 built-in PS
emulation language			language fonts included.
and fonts

Automatic language			● The printer automatically determines and
switching			switches to the appropriate printer language
			(such as PS) for the print job.

Interface connections ●

●

Hi-Speed USB port.

Optional HP Jetdirect print server.

●Bidirectional enhanced capabilities port (ECP) type-B parallel port (IEEE-1284 compliant).

●USB port. A parallel cable and a USB cable cannot be connected at the same time. If they are, then USB is disabled.

●EIO slot in the 2500L and 2500 models. The 2500n and 2500tn models include the optional HP Jetdirect 615n print server card.

Networking	● All common network protocols such as Ethernet,
	Token Ring, and LocalTalk are available using
	optional external HP Jetdirect print server cards.
	Compatible external HP Jetdirect print servers
	are the HP Jetdirect 175x (model J6035A) and
	the HP Jetdirect 310x (model J6038A).
	● Wireless networking (802.11b) is available with
	the HP Jetdirect 380x print server (model
	J6061A).

●The 2500L and 2500 models provide an EIO slot for an optional HP Jetdirect print server card for fast and easy connectivity. (The 2500n and 2500tn models include the HP Jetdirect 615n print server card.)

●All common network protocols such as Ethernet, Token Ring, and LocalTalk are available using HP Jetdirect print server cards.

●Wireless networking (802.11b) is available with the HP Jetdirect 615n print server card (model J6058A).

ENWW	1 Product Information 19

Table 1. Product features (continued)

Category	HP color LaserJet 1500 series printer
	feature

HP color LaserJet 2500 series printer feature

Enhanced memory ● The printer comes with 16 MB of memory that cannot be expanded.

●The printer comes with 64 MB of memory and can be expanded to 256 MB by using the DIMM slots.

Energy savings	●	The printer automatically conserves electricity
		by substantially reducing power consumption
		when you are not printing.
	●	As an ENERGY STAR® partner, Hewlett-Packard
		Company has determined that this product
		meets ENERGY STAR guidelines for energy
		efficiency. ENERGY STAR® is a U.S. registered
		service mark of the United States Environmental
		Protection Agency.

●The printer automatically conserves electricity by substantially reducing power consumption when you are not printing.

●As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product

meets ENERGY STAR guidelines for energy efficiency. ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency.

Economical printing ● Pages-per-sheet printing and two-sided printing ●	Pages-per-sheet printing and two-sided printing
using manual duplexing saves paper. See the	using manual duplexing saves paper. See the
HP Color LaserJet 1500 Series Printer User	HP Color LaserJet 2500 Series Printer User
Guide for more information.	Guide for more information.

Print cartridges	● The Supplies Status page includes print
	cartridge and imaging drum gauges that show
	life remaining (for HP supplies only).
	● No-shake cartridge design.
	● Authentication for HP print cartridges.
	● Enabled supplies-ordering capability.

●The Supplies Status page includes print cartridge and imaging drum gauges that show life remaining (for HP supplies only).

●No-shake cartridge design.

●Authentication for HP print cartridges.

●Enabled supplies-ordering capability.

Table 2. Physical specifications

		HP color LaserJet 1500
Category	HP color LaserJet 1500L	with optional tray 2 (250-sheet)

Height	325 mm (12.80 inches)	376 mm (14.80 inches)

Width	482 mm (18.98 inches)	482 mm (18.98 inches)

Depth (body)	451 mm (17.76 inches)	451 mm (17.76 inches)

Weight (with	21.5 kg (47.5 lbs)	23.9 kg (52.7 lbs)
supplies)

	HP LaserJet 2500 without	HP LaserJet 2500 with	HP LaserJet 2500 with
Category	optional trays 2 and 3	optional tray 2 (250-sheet)	optional tray 3 (500-sheet)

Height	325 mm (12.80 inches)	376 mm (14.81 inches)	512 mm (20.16 inches)

Width	482 mm (18.98 inches)	482 mm (18.98 inches)	482 mm (18.98 inches)

Depth (body)	452 mm (17.80 inches)	452 mm (17.80 inches)	452 mm (17.80 inches)

Weight (with	21.52 kg (47.45 lbs)	23.9 kg (52.7 lbs)	29.27 kg (64.55 lbs)
supplies)

20 Product Information

Q2488-90901

Table 3. Consumables specifications

Category	Specification
Imaging-drum life	20,000 pages when printing only in black
	5,000 pages when printing in color
	6,000 to 8,000 pages is the average life

Print-cartridge life	Black: 5,000 pages
	Yellow, cyan, and magenta: 4,000 pages each

Table 4. Electrical specifications

Category	110-volt models	220-volt models

Power requirements	115 to 127 V (+/- 10%)	220 to 240 V (+/- 10%)
	60 Hz (+/- 2 Hz)	50 Hz (+/- 2 Hz)

Minimum	12 Amps	6 Amps
recommended circuit

capacity for typical product

Average power	Printing, color = 400 W
consumption (watts)	Printing, monochrome = 224 W
	Standby = 30 W
	Off = 0 W

Printing, color = 403 W Printing, monochrome = 217 W Standby = 31 W

Off = 0 W

CAUTION	Power requirements are based on the region where the printer is sold. Do not convert operating
	voltages. This will damage the printer and void the product warranty.

Table 5. Environmental specifications

Category	Operating	Storage
Temperature	15° to 32.5° C	-20° to 40° C
(printer and print	(59° to 90.5° F)	(-4° to 104° F)
cartridge)

Relative humidity	10 to 80 percent	95 percent or less

Table 6. Acoustic emissions (declared per ISO 9296)

	Category	Printing (16 ppm)	Standby
	Sound power	LWAd = 6.7 bels(A)	(not audible)
	Sound pressure:	LpAm = 62 dB(A)	(not audible)
	Operation position

	Sound pressure:	LpAm = 52 dB(A)	(not audible)
	Bystander position


Note	Acoustic emissions values are subject to change. See http://www.hp.com/support/clj1500 or http:/
	/www.hp.com/support/clj2500 for current information.

ENWW	1 Product Information 21

Media specifications

This section contains information about the sizes, weights, and capacities of media that each tray supports.

Table 7. Tray 1 specifications

Tray 1

Dimensions1

Weight or thickness

Capacity2

Paper

Transparencies and opaque film

Labels3

Envelopes

Minimum:

76 by 127 mm (3 by 5 inches) Maximum:

216 by 356 mm

(8.5 by 14 inches)

	Weight:	125 sheets of 75-g/m2
	60 to 177 g/m2	125 sheets of 75-g/m2
	60 to 177 g/m2	(20-lb) paper
	(16 to 47 lb)	(20-lb) paper
	(16 to 47 lb)

	Thickness:	50 typically
	0.10 to 0.13 mm
	(0.0039 to 0.0051 inches)

	Thickness:	50 typically
	up to 0.23 mm
	(up to 0.0091 inches)

	Weight:	up to 10
	Up to 90 g/m2
	(16 to 24 lb)

1.The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

2.Capacity can vary depending on media weight and thickness, and environmental conditions.

3.Smoothness: 100 to 250 (Sheffield).

Table 8. Optional tray 2 specifications

Optional tray 21		Dimensions2		Capacity3
(250-sheet tray)		Dimensions2	Weight	Capacity3
Letter		216 by 279 mm	60 to 105 g/m2	250 sheets of 75-g/m2
		(8.5 by 11 inches)	(16 to 28 lb)	(20-lb) paper

A4		210 by 297 mm
		(8.3 by 11.7 inches)

A5		148 by 210 mm
		(5.8 by 8.3 inches)

B5	(ISO)	176 by 250 mm
		(6.9 by 9.9 inches)

B5	(JIS)	182 by 257 mm
		(7.2 by 10 inches)

Executive		191 by 267 mm
		(7.3 by 10.5 inches)

Legal		216 by 356 mm
		(8.5 by 14 inches)

8.5 by 13 inch		216 by 330 mm
		(8.5 by 13 inches)

1.Optional tray 2 supports paper only.

2.The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

3.Capacity can vary depending on media weight and thickness, and environmental conditions.

22 Product Information

Q2488-90901

Table 9. Optional tray 3 specifications (HP LaserJet 2500 series printers only)

Optional tray 31	Dimensions2		Capacity3
(500-sheet tray)		Weight

Letter	216 by 279 mm
	(8.5 by 11 inches)

A4	210 by 297 mm
	(8.3 by 11.7 inches)

60 to 105 g/m2	500 sheets of 75-g/m2
(16 to 28 lb)	(20-lb) paper

1.Optional tray 3 supports paper only.

2.The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

3.Capacity can vary depending on media weight and thickness, and environmental conditions.

Model and serial numbers

The model number and serial number are listed on an identification label located underneath the top door.

The serial number contains information about the country of origin and the revision level, manufacturing date, production code, and production number of the product.

The label also contains power rating and regulatory information.

HP color LaserJet 1500 series printer identification label

HP color LaserJet 2500 series printer identification label

ENWW	1 Product Information 23

Printer overview

HP color LaserJet 1500 series printer

Front and left-side view

Control panel

Top output

bin

Top cover

Tray 1

Power

switch

Optional tray 2

Figure 1. Front and left-side view—HP color LaserJet 1500 series printers

Back and right-side view

Control panel

Rear output door

Hi-Speed

USB port

Power connector

Figure 2. Back and right-side view—HP color LaserJet 1500 series printers

24 Product Information

Q2488-90901

HP color LaserJet 2500 series printer

Front and left-side view

Control panel

Top output

bin

Top cover

Tray 1 Power

switch

Optional tray 2 (2500, 2500n, and

2500tn)

Figure 3. Front and left-side view—HP color LaserJet 2500 series printers

Back and right-side view

Control panel

Rear output door

Interface

ports (see

page 36)

Power connector

Figure 4. Back and right-side view—HP color LaserJet 2500 series printers

ENWW	1 Product Information 25

Warranty statements

HP color LaserJet 1500 series printer

Hewlett-Packard limited warranty statement

HP PRODUCT	DURATION OF WARRANTY
HP color LaserJet 1500L, 1500	1 year, Return to Authorized Service Center

1.HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

2.HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

3.HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

4.HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

5.Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

6.TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.

7.HP’s limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

8.TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

26 Product Information

Q2488-90901

HP color LaserJet 2500 series printer

Hewlett-Packard limited warranty statement

HP PRODUCT	DURATION OF WARRANTY
HP color LaserJet 2500L, 2500, 2500n, 2500tn	1 year, Return to Authorized Service Center

4.HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

ENWW	1 Product Information 27

Limited warranty for the print cartridges and imaging drum

This HP product is warranted to be free from defects in materials and workmanship during its useful life (end of life is indicated by a printer control panel low-life message).

This warranty does not cover products that have been modified, refurbished, remanufactured, misused or tampered with in any way.

This limited warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province and country/region to country/region.

THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. THE HEWLETT-PACKARD COMPANY SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.

In the event that your product proves to be defective, please return to place of purchase with a written description of the problem.

28 Product Information

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Regulatory statements

HP color LaserJet 1500 series printer declaration of conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name:		Hewlett-Packard Company
Manufacturer's Address:		11311 Chinden Boulevard
		Boise, Idaho 83714-1021, USA
declares, that the product
Product Name:		HP color LaserJet 1500L, 1500
		Including: 250-sheet paper feeder unit
Model Number:		BOISB-0209-00
Product Options:		ALL
conforms to the following Product Specifications:
Safety:	IEC 60950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4+A11
	IEC 60825-1:1993+A1 / EN 60825-1:1994+A11 (Class 1 Laser/LED Product)
	GB4943-1995
EMC:	CISPR 22:1993+A1+A2 / EN 55022:1994+A1+A2 Class B1*
	EN 61000-3-2:1995 / A14

EN 61000-3-3:1995

EN 55024:1998

FCC Title 47 CFR, Part 15 Class B2 / ICES-003, Issue 3/ GB9254-1998

AS / NZS 3548:1995+A1+A2

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low

Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1)The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2)This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

	Boise, Idaho USA
	1 January, 2002
For regulatory topics only:
Australia Contact:	Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph
	Street, Blackburn, Victoria 3130, Australia
European Contact:	Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard
	GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 130,
	D-71034 Böblingen (FAX: +49-7031-14-3143)
USA Contact:	Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail
	Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)

ENWW	1 Product Information 29

HP color LaserJet 2500 series printer declaration of conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name:		Hewlett-Packard Company
Manufacturer's Address:		11311 Chinden Boulevard
		Boise, Idaho 83714-1021, USA
declares, that the product
Product Name:		HP color LaserJet 2500L, 2500, 2500n, 2500tn
		Including: 250-sheet and 500-sheet paper feeder unit
Model Number:		C9705A, C9706A, C9707A, C9708A
		Including: C9698A, C9699A
Product Options:		ALL
conforms to the following Product Specifications:
Safety:	IEC 60950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4+A11
	IEC 60825-1:1993+A1 / EN 60825-1:1994+A11 (Class 1 Laser/LED Product)
	GB4943-1995
EMC:	CISPR 22:1993+A1+A2 / EN 55022:1994+A1+A2 Class B1*
	EN 61000-3-2:1995 / A14
	EN 61000-3-3:1995

EN 55024:1998

FCC Title 47 CFR, Part 15 Class B2 / ICES-003, Issue 3/ GB9254-1998

AS / NZS 3548:1995+A1+A2

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1)The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

*This product includes LAN (Local Area Network) options. When the interface cable is attached to LAN connectors, the product meets the requirements of EN55022 Class A in which case the following applies: “Warning — This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.”

3)The model number may include an additional suffix letter “R”.

	Boise, Idaho USA
	6 June, 2002
For regulatory topics only:
Australia Contact:	Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph
	Street, Blackburn, Victoria 3130, Australia
European Contact:	Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard
	GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 130,
	D-71034 Böblingen (FAX: +49-7031-14-3143)
USA Contact:	Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail
	Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)

30 Product Information

Q2488-90901

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